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NRF Big Show 2018
Jan. 14-16

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

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April 10-13

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April 11-12

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May 15-16

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'17 National Retail Security Survey

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2017 Q2 and Half Year Retail Violent Death Report

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Pat O'Leary, VP and General Manager, Wouter Ubbels, Dir. Business Development

Quick Take 12

Watch all published episodes here


2016 ORC Report

Read it here




In Case You Missed It

October's Moving Ups

17 New Senior LP's - 9 Appointments - 8 Promotions

Arecont Vision promoted Raul Calderon to Chief Operating Officer and General Manager
Arecont Vision promoted Kyle Parker to Vice President, Americas (US, Canada, Mexico, Latin/South America)
Arecont Vision promoted Mitch Fagundes to Vice President of Global Strategic Accounts
Arecont Vision promoted Sanjit Bardhan to Vice President of EMEAI
Arecont Vision promoted Paul Tagger to Managing Director, Europe
BJ's Wholesale Club promoted Brendan Fitzgerald to Vice President of Asset Protection
CSC Service Works named Dennis Douress, CFI Director of Loss Prevention
Chewy named Craig Gage Director of Safety and Loss Prevention
Floor & Decor named Anthony Aloisio, CFI Loss Prevention Director
Gander Outdoors named Andrew Barborak, CFI Director of Loss Prevention
Office Depot named Aashish Amin Director, Strategy and Tech Services
Party City named Ehab Zahran, CFI Director of Loss Prevention and Safety
Pennsylvania Chiefs of Police Association Alarm Management Committee appointed Amy Simpson, District VP of Vector
REI named Erika Wolf Senior Market Asset Protection Manager
SONIC Drive-In named Christie Hale Vice President of Internal Audit
SSP America promoted Garth Gasse, CFI to Director, Loss Prevention
Toys R Us promoted Ed Fuentes to Director of Asset Protection - Investigations

Carlos Perez named Vice President of Marketing
for US Security Associates

Carlos was previously the Vice President of Global Marketing for Checkpoint for over four years, and before that the Director of Global Marketing for Alpha, who was acquired by Checkpoint Systems. He's held other marketing positions including Director of Sales and Marketing for Transitions Optical and Sr. Product Marketing Manager for Sensormatic. Carlos earned his Bachelors of Science degree in both Marketing and in business Management from Clemson University. Congratulations Carlos!

Submit Your New Corporate Hires/Promotions or New Position

Legislative Alert: Let's Stop ORC!
3 Retail Thefts = Felony

Assemblyman Jim Cooper & the California Public Safety Partnership are backing a ballot initiative to fix Proposition 47.  Tell your legislator to join them!

ISCPO 2017 Conference: Global Thought leaders Share Insights on Supply Chain Security
The ISCPO wrapped up another great conference this year in Garland, Texas. Presenters, attendees, and participating vendors walked away with an understanding that the Future is Now in the global supply chain, especially when it comes to Ecommerce, technology, and communication.

Once again, the ISCPO brought together a wide-range of speakers that provided a plethora of information spanning all sectors within the supply chain. Leading off as keynote speaker, Stuart Spiegel, Chief Marketing Officer for Newgistics provided insight proving that the Ecommerce consumer journey doesn't end after it reaches the consumer's doorstep. In the case of returns parcels, data transparency is key in providing a positive post-purchase experience for consumers. Participants got a real inside look at consumer behavior as it relates to how we all are now shopping.

Glenn Master, co-founder of the ISCPO and current Board Director summed it up best by illustrating the explosive growth of companies who are now doing business on the internet. Master explained that it is not uncommon for a package to travel across multiple countries and be handled by numerous companies on its journey to the consumer. "In essence, we're all in this together," Master explained. "It's going to be the responsibility for everyone in Loss Prevention to re-think how they are looking at loss within their own organization."

Read more here

ISCPO Awards Two Transportation Carriers Ground-Breaking Security Certification
The International Supply Chain Protection Organization (ISCPO) is pleased to announce two more carriers have been officially awarded the ISCPO Carrier Certified designation, as part of the ISCPO's Carrier Security Audit & Certification program.

STAT Delivery Service Team and NEWKIRK Logistics Team have achieved full compliance with ISCPO Carrier Security Requirements, which includes a comprehensive due diligence process and analysis of various security standards necessary to ensure the integrity of goods flowing through the carriers and their clients' extended supply chain. iscpo.org

Thornton, CO Walmart Shooter Arrested After Hours-Long Manhunt
An anonymous tip helped lead police to suspect accused of fatally shooting three people inside a Walmart Wednesday evening in Thornton. Scott Ostrem, 47, walked into the Grant Street Walmart "nonchalantly" and opening fire with a handgun on a group of people near the cash registers, killing three.

Ostrem was arrested without incident Thursday morning in the area of 72nd Avenue and Federal Boulevard during what police say was a "high-risk" traffic stop. A SWAT team used a flash bang as distraction before making the arrest. Investigators say they have no idea why Ostrem allegedly opened fire, but they did say the shooting is not known to be an act of terrorism. Read more from our news alert 9news.com

CONTROLTEK's Steve Sell and Tom Meehan Present the Future of Cash Tracking at ICCOS Conference in Miami
Together with Carrie Wilkie from GS1 and Brand Elverston from Elverston LLC, Steve and Tom gave the conference attendees a preview of the changes coming to cash in transit in the near future. They illustrate the present state of cash in transit with a simple analogy: one can easily track a pizza order on one's smartphone, but one still can't track a bag full of cash traveling from a bank branch to a central vault.

Some of the innovation in the cash tracking that our company is working on, together with our industry partners, involve standardizing tracking across all parties involved (retailers, armored couriers, banks and the government), allowing for more efficient and accurate movement of cash. Additionally, CONTROLTEK is working on incorporation RFID into cash bags for even more streamlined tracking of cash. controltekusa.com

Walmart Restorative Justice Initiative
Arlington Police Department Shares Video on Program's Operational Aspects

As reported in the Daily earlier this week, Walmart, Corrective Education Corporation and the Arlington Police Department launched a restorative justice program in October 2015 that provides an alternative path to incarceration for low level theft offenders who were apprehended by Walmart loss prevention associates. Since then, police calls for service at Arlington's three Walmart locations are down 55 percent and shoplifting / theft arrests are down 65 percent.

Walmart has since implemented Restorative Justice and other crime deterrence programs in more than 2,000 of its stores, driving a "35% reduction in calls to law enforcement agencies nationwide, on average." facebook.com

EOCs Step Up Their Game
Emergency Management Has Changed Dramatically Over the Years
Modern emergency operations centers are opening across the country

Modern emergency operations centers are opening across the country, complete with more space and high-tech tools to better serve the public.

Visiting one of the new, state-of-the-art emergency operations centers emerging across the country means encountering advanced technological tools situated in a more spacious environment. Safety professionals say these high-tech centers allow them to better assist the public in quickly navigating emergency situations.

Technology tends to draw the most attention, but it's generally not the primary factor driving the construction of a new EOC. Space constraints and expanded emergency management responsibilities is what motivates staff to campaign for new facilities.

Many contemporary EOCs are anchored by a large main room that glows with dozens, or perhaps hundreds, of computer monitors located at staff work stations. Various room layouts exist, but most situate stations so workers face or easily can view a "smart wall," typically consisting of many smaller monitors or tiles.

Although it's still rare, a few EOCs use streaming video transmitted by drones. "We've really pushed areas ... such as GIS," Getter said. "Using the traditional aircraft and drones for aerial footage ... and comparing them with the GIS mapping ... has been a tremendous asset. We're going to a whole other level."

Similarly, geocoding helps distribute messages to select groups of citizens via wireless emergency alert systems.

Social media is another frequently upgraded area. "Social media has been the biggest addition to the EOC." Pennsylvania's state agency pushed social media to the forefront in its new facility.

High-tech tools fall short, however, without a solid technological infrastructure. Fast, disaster-resistant networks are another focus in new EOCs.

Sharing of resources - such as space and technology - among departments and agencies is a financially beneficial trend prevalent at advanced EOCs.

Safety professionals' increased roles and investments in capital-intensive tools both have led an increasing number of agencies to scrap the concept of using separate centers for daily operations and emergency activations.

Emergency situations often unexpectedly require extended responses, but many existing EOCs are not adequately outfitted for longer-term operations. That, too, is changing in modern centers.

Designing the facilities to withstand natural disasters and security breaches further boosts value.

Designing a new EOC doesn't simply involve hiring an architecture firm to figure out the details. Safety staff report taking an active role in offering ideas to improve upon their previous facilities by incorporating lessons learned from past successes and failures.

Many agencies across the country have entered into new territory by constructing state-of-the art operations centers. But in the end, as Emmett said, "an EOC is only as good as the people that are in it." govtech.com

CERT Should Be Mandatory
C-CERT Teams In Place?

All too often, businesses and organizations expect that first responders can get to them quickly in a major disaster.

Too often, businesses and organizations rely on the hope that first responders will be able to reach them in time during a major disaster. However, the bigger the disaster, the more strain on limited resources, and the less likely the government will be able to respond. As a result, it is imperative that everyone in an organization can use their own resources and skills to take care of each other.

FEMA maintains the Community Emergency Response Team (CERT) program as an official emergency preparedness program. However, there is no obligation or requirement for schools and employers in high-hazard areas to implement or maintain such programs on site.

The CERT concept was originally developed following a series of earthquakes in the U.S. and Puerto Rico that left hundreds dead, injured and without emergency services. CERT volunteers are educated about disaster preparedness for the hazards that may impact their area, and CERT trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization and disaster medical operations. Local responders can rely on CERTs during disaster situations, which allows them to focus on more complex tasks.

Yet public education campaigns encouraging participation in CERTs have not been highly effective or visible.
Without holding schools and businesses accountable, there is a greater likelihood of loss of life when a catastrophic disaster occurs, such as tornado, flood or earthquake. By requiring businesses of more than 150 persons and schools to have a work or campus-based (C-CERT) team in place, local public safety can focus on other areas [during an emergency situation]; allowing the affected school/company to be self-sufficient for a time.

In South San Francisco, biotech companies have been ahead of the game for years, maintaining on-site search and rescue, medical, hazmat teams, and incident command teams. In the event of an earthquake, they will be able to rescue and treat their own staff before help arrives.

Companies need to be able to take care of their own people, and in earthquake territory, it is irresponsible not to require all corporations and educational institutions to have response programs in place. govtech.com

Teamwork with NYPD Brings Some Relief to Duane Reade store
hit hard by Shoplifters

The managers who run one of Lower Manhattan's most shoplifted stores had come to say thanks. The two-level Duane Reade at 250 Broadway has been a notorious victim of thefts, with routine pilferage of large quantities of diet pills, cold medicines, perfumes, makeup and more. But at a recent meeting of the 1st Precinct's Community Council-a monthly gathering that routinely draws complaints from residents about safety and quality-of-life concerns-Joe Losos, district manager for the 13 Duane Reades below Canal Street, and Arssath Uthumalebbe, manager of the store, stood up to offer praise for the precinct's help. tribecatrib.com

Thieves are breaking into Florida gun stores, often in brazen ways
The Ford pickup pulled into the strip mall parking lot just before 3 a.m., its headlights reflecting on the glass exterior of the Tampa Arms Company. The truck sped forward, shattering the shop's entrance. Grainy black-and-white security video captured what happened next: As the truck backed out, at least a dozen people in hoodies rushed in, jumping over counters and tearing guns off the walls. They grabbed 36 guns and vanished within a minute.

Brazen heists have been committed at gun shops across Florida: Criminals hammered holes into concrete walls, looted stores after a hurricane and ripped security gates from doors. In Florida, more than four times as many firearms were stolen during gun dealer burglaries in 2016 than in 2012, according to data from the federal Bureau of Alcohol, Tobacco, Firearms and Explosives. During those years, licensed gun dealers, called federal firearms licensees by the ATF, reported 156 burglaries. The Times and Reveal examined 18 months of burglary reports from break-ins that each resulted in at least 10 stolen weapons. In at least 13 of the 20 break-ins analyzed, the guns were sitting in display cases or hanging from walls. revealnews.org

Influx of Seasonal Help - Are They Trained?
Preventing Workplace Violence: Train Employees for a Safer Workplace

Even the best workplace security plan is ineffective if no one knows about it. That doesn't mean employers need to walk their staff through a security plan in detail. Rather, it means they should make sure that employees are trained on their roles in the plan and that they understand what to do in an emergency. All employers should have their employees watch the FBI's video "Run. Hide. Fight."

Employers must make sure that the written plan is disseminated to all workers through multiple means, including printing the plan in the employee handbook, posting it on workplace bulletin boards and giving it to employees on a card they can carry in their wallets. shrm.org

Sexual Harassment Claims Making Headlines Virtually Daily
Sexual Harassment Training Should Be Separate for Managers and Rank and File

Managers and the rank and file need to be told different things during sexual harassment training, so keep their training separate.

Employees need to know the basics on respectful and professional behavior and where to turn if they are the victims of sexual harassment, legal experts say. Managerial training should focus on how to end disrespectful conduct, how to avoid liability, how to handle complaints, the investigation process and anti-retaliation rules.

Training may not prevent all sexual harassment, but legal experts say it does prevent some. And under the Faragher-Ellerth defense, training, in addition to steps to timely correct sexual harassment, can be an effective way to avoid liability if there is a lawsuit.

Plus, some employment practice liability insurance (EPLI) providers will reduce premiums for a company that provides harassment training. In some cases, training may be required to be insured.

Editor's Note: Given all of the recent headlines and the influx of seasonal help it might be wise to consider reviewing an abbreviated program or at least a corporate communication, understanding the season we're in. shrm.org

SAFETY ALERT: Nearly 38 Million Fire Extinguishers Recalled
The Consumer Product Safety Commission has issued a massive fire extinguisher recall covering nearly 38 million Kidde extinguishers.

The commission says 37.8 million fire extinguishers could malfunction during a fire emergency. "The fire extinguishers can become clogged or require excessive force to discharge and can fail to activate during a fire emergency," the website says. "In addition, the nozzle can detach with enough force to pose an impact hazard."

The recall involves 134 models of Kidde fire extinguishers manufactured between Jan. 1, 1973, and Aug. 15, 2017, and includes models that were previously recalled in March 2009 and February 2015.

There have been 391 reports of extinguishers malfunctioning, resulting in 16 injuries and one reported death. myfox8.com

Hudson's Bay Gets Unsolicited $3.5B Offer for German Division

Whole Foods "National Hiring Day" - hiring 6,000 today!

Michael Kors Completes Acquisition of Jimmy Choo

Simon Property plots growth, considers sale - Property Owner Wants Out?

Appleton, Wis., Based Book World to close all 45 stores

Pirch shutters all non-California stores

Holiday jobs shifting from stores to warehouses

Cato October Comp's down 7%

Quarterly Results

Alibaba Q2 sales up 61%, cloud business up 99%
Wayfair Q3 sales up 39%, direct retail sales up 42%, membership up 39%

Yum Brands Q3 worldwide comp's up 3%, sales up 6%
Canada's Indigo Books & Music Q2 comp's up 2.8%, sales up 3.5%
Shake Shack Q3 comp's up 1.6%, sales up 26.9%
The Cheesecake Factory Q3 comp's down 2.3%, revenue down 0.8%
The Buckle Q3 comp's down 5.9%, net sales down 6.2%
Ralph Lauren Q2 North American retail comp's down 9%, Europe comp's down 6%, Asia comp's up 3%, net revenue down 9%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



How CONTROLTEK's Professional Services Group Removes Obstacles for LP Teams

CONTROLTEK's goal is to make its customers' lives easier. This is why the company has assembled a team of retail and technology experts who know how to make a new technology solution work in the retail environment. This group, named LP Professional Services, has three functions that LP teams have been asking for:

Working With Your IT Department
Nothing can slow down the deployment of a new loss prevention system like the IT approval processes. Fortunately, CONTROLTEK's technology and retail veterans have been through the process many times before, and can help in filling out the documents, risk assessment and threat analysis. They speak the same language as your IT department and can work with them side-by-side to assist in the deployment of your new solution so that you can concentrate on your work and not worry about the technical side of things.

ROI Analysis and Documentation
To help you win the approval and budget in the boardroom, CONTROLTEK's Professional Services team uses industry data to help create a substantiated ROI story. Through use cases and ROI calculations, it can help your organization understand how the investment will impact the bottom line in expected and often unexpected ways: from lower shrink, to better inventory management, merchandise availability, and the resulting sales lift and customer retention.

Training of Your Associates
CONTROLTEK knows that one of the keys to a successful adoption of a new solution is training. This is why its team works directly with your AP team or training department to develop materials on proper application and removal of tags, use of systems and any other solutions. The Professional Services team is ready to help throughout the process with videos, cheat sheets, webinars, and is available to answer questions as they come up.

The services of CONTROLTEK's Professional Services team are included in any medium and large scale deployment of LP systems, and constitute an added value that might be the reason why CONTROLTEK is perhaps the fastest growing solutions provider in the retail space.

To learn more about CONTROLTEK, click here.


Hilton Hotels fined $700,000 for credit card data breaches
Took too long to report & Inadequate Security

The company behind Hilton Hotels is paying a $700,000 fine after being accused of mishandling two separate credit card data breaches.

The attacks were in 2014 and 2015. More than 363,000 accounts were put at risk, although it remains unclear whether the perpetrators managed to extract any details.

US government investigators said the firm had taken too long to warn customers and had lacked adequate security measures.

The penalty will be divided between the states of New York and Vermont. Their attorney generals agreed the settlement with the company, which operates properties under the Waldorf Astoria, Conrad Hotels and DoubleTree brands in addition to Hilton.

The first of the two cases was discovered in February 2015 and the second incident found in July 2015. Hilton only notified the public about the breaches in November 2015, which was more than nine months after the first discovery and more than three months after the second.

Although the Virginia-headquartered firm still maintains it found no proof that any data had been stolen in either case, the attorney generals noted that the intruders had used anti-forensic tools that had made it impossible to determine exactly what had been done.

As part of the settlement, Hilton has promised to disclose future breaches more quickly and to perform regular security tests, among other enhanced safety efforts. bbc.com

RILA comments on House Hearings on data security and consumer privacy
In response to hearings held Wednesday in the House Financial Services and Energy and Commerce Committees focusing on data security and consumer privacy, the Retail Industry Leaders Association (RILA) issued the following statement:

"Consumer privacy and data security are top priorities for America's retailers," said Nicholas Ahrens, vice president of privacy and cybersecurity for RILA. "As retail and technology converge, maintaining customer trust is the bedrock of the retail business model. That's why retailers have long advocated for federal legislation that addresses federal data security standards and data breach notice requirements.

"Today's hearings are an encouraging sign that Congress is taking these issues seriously and working towards a solution. Retailers embrace the careful stewardship of customer data not only because maintaining customer trust is a core business imperative, but because it is the right thing to do. RILA stands ready to work with Congress to find a solution that protects consumers while providing reasonable guide rails to help businesses maintain and deepen customer trust relationships." eprretailnews.com

What the CEOs Are Reading - The Robin Report
Cryptocurrency - Game Changer or Disaster in Waiting?
Retail Disruptor?

The question is whether cryptocurrencies - decentralized, encrypted, peer-to-peer digital money that exists outside the realm of banks - will be adopted by the public at large.

Proponents and detractors alike say it has the potential to be the next killer app in the financial world and yet another retail disruptor.

At its core, digital currency is nothing but software. What happens to the global currency markets, or retailers, when its hacked? And it's inevitable that it will be.

At this point, many are hoping that cryptocurrencies will come into widespread use in the marketplace, including retail. The method that will allow this to happen is blockchain technology.

The four pillars of blockchain technology are security, transparency, trust and speed. This makes it a strong vehicle for online shopping. And since blockchain involves a network of decentralized computers, it can eliminate third party payment processors, thereby lowering transaction costs.

Blocking Counterfeit Goods

Blockchains are also being considered as an encrypted registry for products that could eliminate counterfeiting and fraud in high-value items like art, antiques, diamonds, which would use smart tags to authenticate products. It might not stop counterfeit goods on Canal Street, but it's a start. therobinreport.com

Office 365 Missed 34,000 Phishing Emails Last Month
Microsoft Office 365 missed 9.3% emails containing spam, phishing, and malware from the beginning of September through early October, report Cyren researchers, who analyzed 10.7 million messages. darkreading.com

New POS terminals help business owners improve customer service with touchscreen-based apps
The newest addition to TD Merchant Solutions' point-of-sale (POS) portfolio, Paris-based Ingenico Group's Telium Tetra line of smart terminals features a touchscreen that allows business owners and their customers to access HTML5 retail apps on the terminal itself.

The result: A modern smartphone-like customer experience platform that can be a boon to not only the retailers that use them, but to neighbouring businesses as well. itworldcanada.com

Amazon just bought three domain names related to cryptocurrency

iPhone X Video Review: Testing (and Tricking) FaceID


#4 Episode from 'Live in DC'
at NRF Protect 2017

Asset Protection Solutions - Creating the Future with CONTROLTEK

In this LPNN episode, we sit down with Steve Sell, Vice President, Global Sales & Marketing, and Tom Meehan, Chief Strategy Officer & Chief Information Security Officer, for CONTROLTEK.

Learn why one top LP executive moved over to the solution provider community, what drove his decision process, how retail LP prepared him for it, why he chose CONTROLTEK, and why CONTROLTEK chose him.

View all episodes from 'Live in DC' here

Solution Providers: Have a video or commercial you want to publish? Contact us



The Alibaba Warehouse Where Fake Goods Go to Die
Armed with big data and vast budgets, the e-commerce giant is fighting an endless game of cat and mouse with crooked sellers

Every day, Alibaba's spot-checkers purchase a batch of suspected counterfeits on Taobao, the company's eBay-like shopping platform. To ensure that sellers don't smell a rat, the goods aren't delivered directly to Alibaba's offices. Instead, they are forwarded through a series of addresses before eventually arriving at the company.

To guarantee that the goods aren't switched out, spot-checkers are required to open each package on camera. Then, the actual verification process is carried out either by Alibaba's in-house authentication department or by an expert third-party organization. Proving the authenticity of foreign goods sometimes requires employees to physically take products abroad for verification before bringing them back to China for storage.

If the inspection reveals a product is counterfeit, Alibaba has a number of targeted penalties at its disposal. These naturally include lawsuits and store shutdowns, but sometimes involve a softer approach such as telling sellers to change their ways or face prosecution.

Purchasing suspected fakes and verifying their authenticity is an expensive process, costing Alibaba about 100 million yuan a year. To protect the evidence in its warehouses, the company has installed 20 security cameras in each of them and monitors them around the clock.

Around half of the products that Alibaba's anti-fake team examine are eventually confirmed as truly counterfeit. This relatively high accuracy rate can be attributed to the development of the company's Product Brain program, which was publicly unveiled for the first time at its September quarterly briefing. The program uses big data and cloud computing technology to evaluate merchandise listings on Alibaba's platforms. sixthtone.com

How to Beat Counterfeits and Police Your Brand
The risk of brand degradation is nothing new (fake Coach purse, anyone)? But graph brand degradation against price transparency, access to goods, manufacturing capabilities, dissolving of geographical boundaries and shipping innovations, and you'll see the risk has increased dramatically.

Brand degradation is getting worse, not better. So, what's a brand to do?

Scrutinize New Channels

Create a Sub-brand or Exclusive

Adopt MAP Monitoring Tools multichannelmerchant.com

Under Armour's e-commerce gains can't salvage Q3 sales
Direct-to-consumer sales, which include e-commerce, grew 15% year over year while overall sales decreased 4%. digitalcommerce360.com

US online sales will hit a record $107 billion this holiday season

Online Product Reviews Can Boost In-Store Sales Up To 75%

Package wars: Postal Service offers next-day Sunday delivery

PayPal Targets Marketplaces, Provides Analytics for Merchants


Floyd County, GA: 20 charged in statewide C-Store Burglary Ring
Fifteen men accused of stealing or damaging more than $1.35 million in property during commercial burglaries across Georgia and into Tennessee are in custody, charged under the Racketeer Influenced and Corrupt Organization Act. More than 300 arrest warrants have been issued covering burglaries at convenience stores and other businesses from as far back as 2015. Most of the entries were done by cutting a hole in the wall of the store with a sledgehammer or concrete saw, which the task force has as evidence. Floyd County Police Sgt. Brandon Robinson, who headed up the year-long investigation. Investigators Michael Poppe of the Gwinnett County Police Department and Jeremy Grindle of the Hall County Sheriff's Office made up the rest of the full-time team, along with crime analyst Nick Smith of the Athens-Clarke County Police Department. northwestgeorgianews.com

Tampa, FL: $20,000 of merchandise stolen from SOHO Cycling
The owner, Michelle Gobea, was notified early Wednesday morning that someone broke into the business by breaking a glass window. Gobea said the shop just reopened five days ago after a re-grand opening that opened a small boutique in the front of the store, along with a remodel of the shop. As of now, it appears the two possible suspects were caught on camera before cutting the power to the store, disabling the security cameras. abcactionnews.com

Incline Village, NV: $15,000 in wine stolen from Raley's grocery store
A man came to the Raley's market on Tahoe Boulevard on Monday, Oct. 23, between 6:45 and 7 p.m., the sheriff's office said in a statement. He took 55 bottles of high-end wine, including 23 bottles of Caymus 2013 Special Select Cabernet, valued at more than $165 per bottle. mynews4.com

Louisville, KY: Police say Victoria's Secret was target of choice for Serial Thief
Jalen Sanders stole merchandise from the Victoria's Secret store at the Jefferson Mall on at least four different occasions. Officers describe his behavior as "an ongoing pattern of retail theft," and say he took a total of $2,482 during four of his theft sprees. wdrb.com

Muhlenberg Township, PA: Couple swiped over $500 in baby formula from Walmart

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Shootings & Deaths

Detroit, MI: Police search for 2 women after 75 year old Manager was shot and killed during robbery at O'Reilly Auto Parts
Police are searching for two women in connection with the fatal shooting of an employee at an auto parts store in Detroit. The homicide investigation is underway at the O'Reilly Auto Parts store on Schaefer Highway in northwest Detroit, police said. Police said two young women walked into the store and walked around before going behind the counter. Surveillance video shows them taking the money and running out. As they were leaving, one of the women shot the 75-year-old manager in the head. He died from the gunshot wound. clickondetroit.com

San Antonio, TX: Suspect arrested in fatal shooting outside convenience store

Robberies & Thefts

Gray Summit, MO: Shoplifter shoots at Dollar General employee who chased him after theft
Franklin County Sheriff's detectives are searching for a shoplifter who shot at a store employee after stealing more than $100 in laundry detergent. The theft happened at the Dollar General store in Gray Summit Tuesday around 12:30 p.m. Assistant store manager Melody Whitley told News 4 the thief set off an alarm when he ran out the back of the store with a basket loaded with laundry detergent. Whitley said she chased after the thief in hopes of getting his license plate number but abruptly stopped after he pointed a gun out the window and started shooting at her. kmov.com

Bedford County, VA: Officials warn of scammers posing as Walgreens,
CVS employees

It has been reported that citizens are receiving phone calls from Walgreens or CVS Pharmacy saying that you have a prescription ready at a pharmacy that is not normally your regular pharmacy. The caller pretends to be an employee of Walgreens or CVS and says "We are attempting to verify information for a pending prescription". If the potential victim continues the call, they will ask for driver's license information, social security, insurance information, and other personal identifying information. wset.com

Thornwood, NY: Two NYC men face Federal charges stemming from multiple Verizon Wireless Armed Robberies

Fort Collins, CO: Smash & Grab burglar causes $250,000 in damages to multiple Liquor Stores

Denton, TX: Teens arrested in connection with Two Domino's Pizza delivery driver robberies

Piercing Pagoda in the Arizona Mills Mall, Tempe, AZ reported a Grab & Run on 10/31, items valued at $1799


Sentencings, Arrests, Charges

Chicago, IL: Gang member faces sentencing in train-guns theft
A federal judge will sentence a Chicago street-gang member for helping to steal 100 new guns from a freight train. Prosecutors described Patrick Edwards before Thursday's sentencing as a career train burglar. They want a prison sentence of over 12 years. Edwards and seven others slipped into a Norfolk Southern yard in 2015 to steal the guns. They were en route to Spokane, Washington, from New Hampshire's Sturm, Ruger & Co. mcclatchydc.com

Armed Robbery Crew of Three Rob 31 Retail Stores in Southeast VA
Norfolk, VA man sentenced to 15 yrs for 15 retail armed robberies
Co-conspirators continued robbing 16 more retailers - 31 total

They robbed a Metro PCS, 7-Eleven, Boost Mobile, Tinee Giant, Fast Auto Loan and Quick N Save stores and various gas stations located in Norfolk, Chesapeake, Virginia Beach and Hampton. After the 15th robbery, an employees picked Hawkins out of a photo lineup as the person who robbed the store. Afterwards, Hawkins was arrested, but his co-conspirators continued the armed robbery spree by robbing 16 additional stores and gas stations before they were arrested. In total, they conducted 31 armed robberies of various locations, with over 50 employees as victims of their crimes. justice.gov

Middletown, CT C-Store operator gets 10 months fed prison cashing $787,000 in fraudulent tax refund checks

Camden, NJ: Three suspects plead Guilty to 3 Metro PCS Armed Robberies / Conspiracy in New Jersey

Anne Arundel County, MD: Two charged in 4 Armed Robberies in Millersville, Annapolis, Edgewater and Glen Burnie

Arson & Fire

Milwaukee, WI: "Everything is gone:" Crews battle large fire at strip mall


Skimming Theft Update

Clarkton, NC: International credit card fraud ring captured with $37,000 Venezuelan nationals used skimmers to steal identities in multiple countries
Two men traveling on Venezuelan passports were captured Thursday, Oct. 26, as they were using cloned credit cards to withdraw money from an ATM in Clarkton. McVicker said the men had more than 326 magnetic cards already cloned. During the course of the investigation deputies seized a card skimming device and four laptops.

"The men were staying in a hotel in Conway, S.C.," McVicker said. "We recovered four laptops, a card skimming device, notebooks, ledgers, over $7,000 in U.S. Currency and over $30,000 in foreign currency." bladenjournal.com

Tyler, TX: 7th suspect arrested in connection to Texas skimming operation
Crew hit over 30 stations in Tyler & Smith County

The Tyler Police Department located another person involved in a gas pump skimmer operation. This arrest follows the discovery this month of three gas pump skimmer devices at Smith County convenience stores. This is the seventh arrest in Smith County involving a wave of fraudulent credit card skimming devices that were placed on gas pumps throughout Tyler and Smith County.

The investigation started in April when there was a spike in the area of credit card accounts being stolen through the use of gas pump skimmers. The suspects are accused of being a part of an organized crime scheme that resulted in more than 15 gas stations in Tyler and 15 other stations in Smith County falling victim to credit card skimmers being placed on their gas pumps. tylerpaper.com

New Florida law bans possession of card skimmers - first state to ban device

Cumberland County, PA launches initiative to address skimming after device found

Franklin, IN: Two skimming devices found inside pumps at busy gas station

Ashland, OR: Police looking for suspects in debit card skimming case

Cincinnati, OH: Credit card skimmers found at west side gas pumps

Wayne Township, PA: Card-Skimming Device Found At Local Gas Pump

Lamar County, TX: Sheriff's Office warns of skimming-related debit card fraud

Fargo, ND: Officials warn residents of ATM skimming scam

Springfield, MA: Skimming device found at ATM, police looking for suspect

Moreno Valley, CA: Man stole info from 13,000 cards in prolific skimming operation

Jefferson County, NY: 2 Men Accused Of Debit Card Skimming

Springettsbury, PA: Skimming device used at convenience store snags 13 victims

St. Augustine, FL: Credit card skimmer pulled from gas pump

Travis County, TX: Deputies urge drivers to avoid paying at pump to avoid skimmers

Lancaster County, PA: More victims of ATM skimming reported

Rowland Heights, CA: Card skimmer discovered at bank

Shoreview, MN: Crooks with credit card skimmers hit Twin Cities ATMs

Mechanicsburg, PA: Skimming device found on bank ATM

Chapel Hill, TX: Another credit card skimmer found at gas station

Dyer County, TN: More fuel-pump skimmers reported

Cape Coral, FL: Police confiscate card skimmer from gas pump

Texarkana, TX: Authorities intercept credit card skimmers bound for Texarkana


C-Store - Yolo County, CA - Armed Robbery
C-Store - White City, OR - Robbery
C-Store - Sun Valley, NV - Armed Robbery
C-Store - Canton, MA - Armed Robbery
C-Store - Wichita Falls, TX - Armed Robbery
C-Store - Anchorage, AK - Armed Robbery
Dollar General - Godfrey, IL - Armed Robbery
Domino's Pizza - Tulsa, OK - Armed Robbery
Foot Locker - Euclid, OH - Armed Robbery
Liquor Store - Fort Collins, CO - Robbery
Liquor Store - Tulsa, OK - Burglary
Liquor Store - Omaha, NE - Armed Robbery/Shooting
Pharmacy - Bristol Township, PA - Burglary
Restaurant - Sioux Falls, SD - Armed Robbery
Rite Aid - Pottstown, PA - Robbery
SOHO Cycling - Tampa, FL - Burglary
Spirit Halloween - Stockton, CA - Robbery


Daily Totals:
14 robberies
3 burglaries
1 shooting
0 killings





Justin Kresser
named Regional Asset Protection Lead - West for Under Armour

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
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The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

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The Senior Director of Loss Prevention and Safety provides overall leadership for the company's loss prevention and physical and food safety activities and is responsible for the development, maintenance, and continuous improvement of enterprise-wide loss prevention programs and food safety strategies...

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The Senior Director, AP Operations & Safety is responsible for leading the Corporate Asset & Profit Protection Operational and Administrative functions for Sears Holdings Corporation. This position will assist the Corporate and Field teams in the development and management of the core profit improvement programs for all formats...

Director, LP Technology
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The Director, Loss Prevention Technology is responsible for directing LP technology across both Ross and dd's stores to reduce shortage and support safe and secure environments in both new and existing stores...

Global Security Manager
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As the single point of contact for all security related matters, this position provides support to engineering, operations, and other specialized teams, reports on relevant topics to stakeholders at all levels of the company, coordinates the roll-out of policies and directives globally, and any other duties assigned by the Director of Global Security...

Senior Director, Risk and Loss Prevention
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We are looking for someone to establish and build a risk and loss prevention team and partner with our legal, compliance and information security teams with a targeted focus on RetailMeNot's cash back and gift card offerings...


Loss Prevention Investigator
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The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...


Protection Specialist
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The Protection Specialist Position reports to the Protection Team Supervisor. Protection Specialists work in Iverify's virtual security monitoring center, the "I". Protection Specialists monitor for both emergency and non-emergency electronic video and audio signals and respond to incidents accordingly...

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There's Power in Strong Teams

The Common Traits I'm Noticing in Outstanding Teams  People were made to work together; we're a social society, and the willingness to work with others and collaborate is the difference between a team going from bad to great. Here's the three traits that make a team outstanding and strong. Learn how to listen

Don't Underestimate the Power of Your Team Members  True leaders empower their team members. They understand that in doing so, they're not losing their own power, but they are lifting their employees up to better their talents and the whole organization. Your team has power, so let them shine! Nurture your stars

Building a Strong Team: The Secrets of a Successful Leader  Building a strong and effective team is critical to success, but it's not just about hiring the best people. Leaders need to build teams who consistently perform, attain goals and learn from mistakes. Here's the secret for leaders to build great teams. Look in the mirror

How to Hire and Develop a Team of A-Players  If you want to attract and hire A-players on your team and in your organization, you've got to be in it to win it, starting with your work environment. Create a workplace that not only attracts top players but also encourages them to thrive with these strategies. Colossal Pumpkins


Submit Your Group LP Selfie Today!

No matter how smart a person is or how good a product or service is, your success always boils down to your attitude - your demeanor - how well you connect with those you're working with. Making that connection - working on that relationship - and approaching your internal and external customers as just that - customers - is critical if you expect to be successful. Remembering one key point all the time may help - they don't have to buy anything you're saying or selling regardless if you're a vendor or an LP executive. Because at the end of the day, there's always someone else close by that can offer the same thing you're offering.

Just a Thought,
Gus Downing

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