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 11/4/16 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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ISC East
Nov. 6-17

RILA Retail Supply Chain Conference 2017
Feb. 12-15

FMI 2017 ASAP Conference
March 20-22

RILA AP Conference 2017
April 9-12

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July 30 - Aug. 2

Know about an event we should feature here? Let us know.

Protection 1
Jim Shepherd

Axis Communications
Hedgie Bartol

Wouter Ubbels and
Pat O'Leary

Crime Accountability Partnership (CAP) Program
Paul Jones

Watch all published episodes here


ORC Leader Ed Fuentes
Using Global LP/LE Experience to Improve the Industry

Ed Fuentes' background in both Loss Prevention and Law Enforcement is extensive and spans the globe.

His LP career began at Target, where he worked as a multi-district AP Manager in the Bay Area within the Mervyn's division. After the division was sold by Target, he was transferred to Dallas, where he successfully assisted in closing down the Texas, Oklahoma, and Louisiana Mervyn's stores.

In 2006, Ed started with Protiviti Risk Consulting firm as a Project Manager, where he was assigned to conduct investigations and physical security assessments for several Fortune 500 companies within the firm's client portfolio. He successfully completed investigations and physical security assessments in North, Central and South America, as well as Scotland and England.

He was recruited by Toys R Us in 2009 and joined the company as a Regional Asset Protection Manager. Three years later, he was promoted to the National Manager of Investigations with the responsibility of leading the Organized Retail Crime Investigations.

Just last month, the outstanding work of his Toys R Us Investigations Team (pictured to the right) was recognized at CLEAR's Annual Conference, where the team won the award for Investigation of the Year. In 2012, The TRU Investigation team was also featured in Time Magazine for playing a key role in a $2 million ORC case involving the theft of Lego's. Since that time, a number of other high value ORC investigations have been closed throughout the country. Ed also served on the Loss Prevention Research Council's ORC Committee.

His experience isn't just limited to roles in the LP industry.

Ed also spent several years in Law Enforcement and received an Advanced Police Officer Certificate. He held positions as Narcotics Task Force Detective, Special Enforcement Unit Officer focusing on Street Gang Enforcement, Crime Scene Investigator, Field Training Officer and Police Academy Instructor.

He has received formal training at the Department of Justice in Sacramento, California and advanced officer training from numerous law enforcement agencies throughout the State of California. Unfortunately, after being involved in a major vehicle collision on duty, he was forced to retire from the field.

His global experience has allowed him to become a leader in the industry, focusing the efforts of his team on reducing shrink in over 900 brick and mortar locations, pop-up stores, and e-commerce. He believes the key to leading a successful team starts with hiring the right leaders and ensuring they have the training, support and experience to be successful

"I use retail partners as well as law enforcement colleagues to assure I am merging my leadership between both areas," Fuentes said.

Some of these law enforcement mentors include: Capt. Captain Matt Madison, Lieutenant Dave Dubowy, Lieutenant Art Fuentes, Sergeant Joe Dwyer, Officer Herb Fuentes and Officer Jack Pelletier. In the retail industry, he has looked to Mark Stinde - VP of AP with 7-Eleven, Mark Shoemaker - JC Penney, Chris Gillen - Instaply, Mark Robinson - Toys R Us, and Steve Mick - Toys R Us.

He credits these individuals with helping him ensure he is challenging himself and improving as a leader, which he has continued to do throughout his impressive career.

Through hard work, a diverse set of experiences, and strong leadership skills, Ed Fuentes is a stand-out leader in the LP field who continues to improve the industry.

Possible al-Qaeda Attacks on Monday; U.S. Intelligence Warning
NEW YORK - A terrorist organization has warned they may target three states the day before the Presidential election, CBS news reports. U.S. intelligence has alerted joint terrorism task forces that al-Qaeda could be planning the attacks, sources told CBS News senior investigative producer Pat Milton. Though no specific locations are mentioned, the three states targeted are reported to be New York, Texas and Virginia.

U.S. authorities have not confirmed the credibility of these threats but CBS news reports that they are taking the threat seriously, and sources stressed the intelligence is still being assessed. Counterterrorism officials were alerted to the threats out of an "abundance of caution."

From the CBS news report:

A senior FBI official told CBS News, "The counterterrorism and homeland security communities remain vigilant and well-postured to defend against attacks here in the United States. The FBI, working with our federal, state and local counterparts, shares and assesses intelligence on a daily basis and will continue to work closely with law enforcement and intelligence community partners to identify and disrupt any potential threat to public safety."

Potential threats always increase during holiday seasons and when big events are approaching, intelligence said.

Increased security was already planned for Election Day, as federal law enforcement plan for "several worst-case scenarios." fox40.com wtvr.com

N.Y. authorities warned of terror threat around U.S. election
Federal officials have warned New York City authorities about possible attacks by the al Qaeda militant group around Election Day, putting local law enforcement on alert the weekend before Tuesday's vote, officials said on Friday. Both the New York Police Department (NYPD) and the Port Authority of New York and New Jersey were given the information, the local agencies said. The NYPD said the threat report lacked specifics and was still being assessed. "We are aware of the information. We have been working with the FBI through the Joint Terrorism Task Force and our Counterterrorism and Intelligence Bureaus," the NYPD said. reuters.com

Ascena Reorganizes - Shared Services Expanding - Loses 1 Senior LP Position
As reported in the Daily on October 5th, Ascena publically reported in the Wall Street Journal that they were forming four operating segments focused on premium, plus, value and kids categories.

Premium Fashion - Ann Taylor, LOFT, and Lou & Grey
Plus Fashion - Lane Bryant and Catherines
Value Fashion - maurices and dressbarn
Kids Fashion - Justice

The Company also announced the creation of its new ascena Brand Services (aBS) team, which will assume the responsibilities for its existing centralized Shared Services Group functions, including supply chain, logistics, sourcing, and IT, as well as additional brand support functions to be developed through its Change for Growth program.

As a result one of the six Loss Prevention Director positions, specifically the one covering their Catherine's division was eliminated.

Editor's Note:
The real question is how much further does the restructure go and does the upcoming fourth quarter sales performance have an impact next quarter. As will be the case at a lot of brick and mortar retailers.  wsj.com

Specialty Stores Cut Jobs, Department Stores Boost Payrolls
Department stores sales down 6.4%

Apparel and accessories stores cut a seasonally adjusted 15,600 jobs from payrolls last month to employ 1.36 million, while department stores added 2,800 jobs to employ 1.32 million. General merchandisers, a category that includes department stores and discounters, added 9,800 jobs to employ 3.22 million.

In the broader retail category, employers cut 1,100 jobs to employ 15.9 million on a seasonally adjusted basis in October.

Apparel employers cut 1,800 seasonally adjusted jobs to employ 129,800, while employment at mills making apparel fabric and yarn remained unchanged at 112,200. Textile product mills shed 2,400 jobs to employ 114,300.

Retailers have been facing other headwinds in the past several months.

He also noted that retail sales have been weak, which weighs on hiring decisions. On a year-over-year basis through September, department store sales were down 6.4 percent, "one of the largest year-over-year declines we have seen in awhile," Hoyt said.

General merchandise stores posted a year-over-year decline of 2.5 percent in September, while sales at specialty stores were up 0.7 percent in September compared with a year ago. But Hoyt noted that specialty store sales have been down on a year-over-year basis in four of the last seven months in that sector.

"Overall workforce employment gains in October were healthy but retail jobs dipped slightly, possibly reflecting retailers adjusting for the edgy political environment, extreme weather, and record-high average temperatures," said Jack Kleinhenz, chief economist at the National Retail Federation.  wwd.com

Fossil will close some stores, reorganize its business
Richardson-based fashion accessories maker Fossil Group said Thursday that it's planning a multiyear overhaul of its business with a focus on fewer products. The company also recorded a charge to cover costs of closing some stores.

Fossil declined to say how many of its 610 stores in the U.S., Europe and Asia it plans to close. There are 284 Fossil stores in the U.S.

"We'll review and adjust our overall structure with an eye toward streamlining the way we work to respond to the changing needs and demands of our customers," said CEO Kosta Kartsotis.

Generally, analysts expect store closings across retailing to accelerate as customer traffic continues to decline and online shopping takes a bigger share of spending. dallasnew.com

New York State Wants to Fine UPS $872 million for cigarette smuggling
New York state and city authorities sparred with United Parcel Service Inc (UPS.N) on Wednesday during closing arguments in a trial over whether the world's largest package delivery company should be fined for allegedly delivering untaxed cigarettes from smoke shops on Native-American reservations.

The closing arguments came in a lawsuit over whether UPS illegally shipped more than 683,000 cartons of untaxed cigarettes, mostly from reservation smoke shops. The suit is part of a broader effort by the state to combat smuggling of cigarettes from lower-tax areas.

John Oleske, a lawyer for New York state, urged U.S. District Judge Katherine Forrest in Manhattan to impose an $872 million fine. He said such a steep penalty was justified because the company acted with an "entitled sense of disregard" in failing to vet shipments from entities with a history of dealing in contraband.  reuters.com

Marijuana on 9 State Ballots - Security Issues?
With marijuana on nine state ballots next week our industry needs to be aware of the potential security issues that it represents for stores close to any shop that may open up.

It's well documented that we see an increase in armed robberies associated with these stores. Especially with the fact that they can't use armored car services and most banks won't do business with them yet due to federal regulations.

The issues we've reported over the last year that Canada's seen with their pot shops is evidence enough that these shops do in fact increase security issues.

One of the key issues will end up being if the drug store industry ends up selling it. Shoppers Drug Mart, Canada's largest drug store, just applied to be able to sell it. No ruling has been made yet. But the fact is they applied, and in our industry today an article poll poops up in Drug Store News: Do you think community pharmacy is an appropriate setting to host a licensed medical marijuana dispensary? You can bet it'll be shared with legislators.

Make sure you read yesterdays article Tony Gallo with Sapphire Risk Advisory Group wrote about the industry. As his firm has been specializing in it from the beginning. Also should you have any questions or concerns we would recommend you contact him directly. Just a thought - Gus Downing

Weis Markets VP LP Search Update
The 38 Food Lion Stores conversions Weis Markets has been managing over the last two months has kept them rather busy and from what our sources indicate it's impacted the search process for their new senior Loss Prevention leader. Sources indicate that they have in fact narrowed the search down to a short list of finalist.

But given that this is the fourth quarter and Thanksgiving is right around the corner the search could extend into the New Year before anything is made public. Especially with the fact that most external candidates, at this time of year, would be concerned about leaving their current employer during the holidays and secondarily, although probably not even discussed yet, those annual performance bonuses require you to finish the calendar year and might even require that you're employed up to Jan. 31st or even Feb. 28th. Which could play into it later in the process.

Dollar Express - LP Director Search posted on August 25th now shows 'Inactive'
The LP Directorship position they posted on August 25th is now listed as 'inactive' on company web site.

According to our sources an individual has indeed accepted the position and starts shortly.

Dollar Express commented to the Daily today: Currently the day to day Loss Prevention functions are being handled by Jeff Kluth ( Director of Store Operations) and Tony Sullivan (SVP Operations, Real Estate and Loss Prevention) ...The Director of Loss Prevention position is still open at this time.

Dollar Express is the 330 stores in 36 states that Family Dollar had to divest when they were purchased by Dollar Tree. They still fly the Family Dollar banners by the way.

New - Director of Security JB Hunt in Lowell, AR
Under Administrative Direction, the position is responsible for the oversight and management of corporate security including security programs, investigations, security personnel, asset protection, and resource management. Create and implement security standards, policies, and procedures and coordinate security activities to safeguard company assets, customer cargo, employees, guests, or others on company property. Research and recommend security upgrades and changes to policies and procedures. Foster positive relationships with company operations and support departments to facilitate investigations and other initiatives.

We employ more than 20,000 people in 400 facilities across the lower 48 states, including our corporate office in Northwest Arkansas. As one of North America's largest and best transportation companies.  myworkdayjobs.com

'Live in NYC 2017' at the NRF Big Show
Update on LP Leaders Episodes

We already have virtually half of the LP Leaders participants signed up for episodes and it hasn't even been officially launched yet. Great response and we're thrilled with some new LP leaders getting involved. Should make for some great episodes.

Five solution providers have also jumped in before Monday's launch.
CarMax hiring 2,500 positions nationwide

October Comp's
Costco up 2%
Fred's down 3.4%
The Buckle down 15.3%

Quarterly Same Store Sales Results
Starbucks Q4 U.S. comp's up 5%, sales up 16%
bebe Q3 comp's down 3.2%, sales down 9.4%
Fossil Q3 comp's down 3%, sales down 4.2%, online sales up 50%


Coming Next Week on the d-ddaily.net

2015 & 2016 Retail Violent Deaths Study
Suspects-Customers-Associates, Law Enforcement, LP & Hostage Incidents

2015 & 2016 Robbery Study - Extended
What's the #1 Day, Weekday, Week, Weekend,
Week's, Weekend's, Weekdays Rankings
Pharmaceuticals vs. Cash vs. Merchandise 

See all of the Daily's Studies From Publically Reported Data
Only on d-ddaily.net


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Social media is a gold mine for detectives busting scams
Social Detection, a search engine that runs deeper searches on social networks and sites like Craigslist for cases.

Social Detection has been able to dig up users trying to hide with disguise accounts, which have pseudonyms like their names spelled backwards or a fake alias.

It works by connecting the "digital dots," Catron said, using the information available from the claimant's lawsuit. The dataset typically includes a name, phone number and address. From there, investigators have access to names of relatives and possible friends, thanks to public records.

Even if there's a fake name, if the profile is friends with the claimant's family members and the photos match, investigators using Social Detection can put two and two together, Catron said.

It's often family and friends that help to inadvertently expose the lies, Catron said. The tool helps investigators comb through posts from friends and family members as well.

The team hopes to make Social Detection available on a subscription model, from $200 to $1,000 a month, but exclusively for insurance fraud cases. Catron and Petrie hope it could soon be used to help recent college graduates and job applicants clean up their own social media messes before someone else finds it. cnet.com

Study: Retailers Overconfident in Endpoint Cyber Security Despite POS Threats
Despite unique attacks on their sector, retail IT professionals participating in Tripwire's study were overconfident in their ability to quickly collect the data needed to identify and remediate a cyber attack. For example, seventy-one percent of the retail respondents believed they could detect configuration changes to endpoint devices on their organizations' networks within hours. However, only fifty-one percent of the respondents knew exactly how long this process would take.

According to Verizon's 2016 Data Breach Investigations Report (DBIR), ninety-nine percent of successful system compromises occurred within hours and it took seventy-nine percent of retailers weeks or longer to discover that a breach had occurred. It also found that eighty-nine percent of breaches impacting the retail sector either had a financial or espionage motive, and sixty-four percent of retail data breaches involved point-of-sale intrusions. businesswire.com

Skepticism clouds ballyhooed 'quick-dip' card payment enhancement
All four major U.S. credit card brands announced that they would release software updates allowing shoppers to insert and remove chip cards in about two seconds. Visa, American Express and Discover call the new technology Quick Chip; MasterCard calls it M/Chip Fast.

Forfeiting security

"Everything is the same. It's just the ability to remove the card rather than leaving it in before the authorization code comes back," according to Visa.

However according to a card reader manufacturer, skipping code transmission until after the transaction is over "will denigrate some of the current security features EMV heralded." The code's authentication of the card as legitimate - the chief security advantage of EMV cards - "will be forfeited," she wrote.

"If the [card] industry is ready to accelerate EMV transactions, it should be done right this time," Hart wrote. Since EMV cards still transmit the card number, expiration date and cardholder's name without encryption just like magnetic stripe cards, the card number should be removed "or at the very least encrypted" in addition to speeding up the process, she wrote.

Despite the quicker transactions, card companies are hearing from retail industry groups and analysts asking why the solution was not available when the mandate for retailers to switch to EMV or face increased liability for counterfeit card transactions took effect one year ago.  nrf.com

As Artificial Intelligence Evolves, So Does Its Criminal Potential
"The thing people don't get is that cybercrime is becoming automated and it is scaling exponentially," said Marc Goodman, a law enforcement agency adviser and the author of "Future Crimes."

The growing sophistication of computer criminals can be seen in the evolution of attack tools like the widely used malicious program known as Blackshades. The system, which was sold widely in the computer underground, functioned as a "criminal franchise in a box," Mr. Goodman said. It allowed users without technical skills to deploy computer ransomware or perform video or audio eavesdropping with a mouse click.

The next generation of these tools will add machine learning capabilities that have been pioneered by artificial intelligence researchers to improve the quality of machine vision, speech understanding, speech synthesis and natural language understanding. Some computer security researchers believe that digital criminals have been experimenting with the use of A.I. technologies for more than half a decade. nytimes.com

Wi-Fi Networks Can Track Your Mobile Calls
For a long time, law enforcement agencies and hackers have been able to track the identity and location of mobile users by setting up fake cellular network towers and tricking their devices to connect to them. Researchers have now found that the same thing can be done much more cheaply with a simple Wi-Fi hotspot.

The devices that pose as cell towers are known in the industry as IMSI catchers, with the IMSI (international mobile subscriber identity) being a unique number tied to a mobile subscriber and stored on a SIM card. IMSI catchers can be used for tracking and in some cases, for intercepting calls, but commercial solutions, such as the Stingray used by the FBI, are expensive.

For the purpose of tracking only, Wi-Fi networks can also be used to trick mobile devices into exposing their IMSI numbers. csoonline.com

Supporting the LP Industry Through Best-in-Class Service

One year following Cam Connections' acquisition by Protection 1,
Garret King helps CCI take customer service to new heights,
while supporting industry efforts through the LPRC

Last June, Protection 1, the largest full-service business and home security company in the U.S., announced the acquisition of Cam Connections, Inc. (CCI), a full-service security systems integrator based in Lakeland, Florida with satellite offices in Davie, Florida and Charlotte, North Carolina. Joining forces with Protection 1 has helped extend CCI's reach to better serve its customer base by leveraging Protection 1's national footprint. The two companies offer similar technologies including intrusion and life safety systems, access control, CCTV, video analytics and POS monitoring.

Garret King, recently promoted to Business Development Manager for CCI, has played an instrumental role in the company's growth and success. He started with Cam Connections in 2008 as an Installation Technician, but has since transitioned to the sales side of the company. Leveraging his experience in engineering and design, with an understanding of the latest retail technologies, Garret excels in helping clients realize their vision. With the support of a highly trained team of systems designers and national account project managers, Garret and Cam Connections are able to deliver tailored security solutions to meet their customers' specific needs. 

"Since joining us almost 10 years ago, Garret has always brought a creative and unique approach to our internal workflow and interactions with customers, helping us strive to deliver on our mission to provide best-in-class service, solutions and value," said Robert Bull, Vice President-CCI, a division of Protection 1. "Garret continuously stays on top of industry developments and trending technology that impact our field rapidly."

Alan DeRennaux, Asset Protection Manager for HD Supply, who has been working with Cam Connections over the past year on a chain-wide CCTV and BA rollout, speaks highly of Garret's character and work ethic.

Read full article here

Live interviews from the NRF Big Show January 2016

Incorporated in California in 1998, WG Security has been turning heads in the EAS and RFID industry with its ingenuity and out-of-the-box thinking since its inception. In this LPNN interview, Ed Wolfe, VP of Business Development, shows off some of WG's latest innovations, including their Multi-Detacher and the latest iteration of their popular Ninja Tag. Learn how WG is able to service their EAS systems in a manner of minutes through remote monitoring and tuning, why they offer an unmatched five-year warranty for their products, and what else is on the horizon for them in 2016 and beyond.

LPNN Quick Take #12

With two sessions coming up later in the broadcast on Organized Retail Crime, MCs Joe LaRocca and Amber Bradley chat a little about ORC. Joe tells us why he thinks the $30 billion estimate of the problem is "seriously understated", and then the conversation takes a turn.

Solution Providers: Have a video or commercial you want to publish? Contact us

Tech Bytes: Three solutions to solve the 'card-not-present' conundrum
As retailers head into their busiest season, they need to let consumers know their data is being protected. Here are three tips to help keep con-sumers' holiday "card-not-present" purchasing smooth during the holidays and all year long

Do not embed URLs into promotional emails. Currently, 55% of shoppers will click a link from a known source, even if they weren't expecting anything, according to Arbor Networks' study. A more secure solution is to send shoppers a promotion code redeemable online - and then re-quire shoppers to visit the site directly.

Enhance online security methods. Available through certain payment sys-tems, the augmentative fraud prevention scheme authenticates pay-ments using three-way validation: from the company where the purchase is being made from; the acquiring bank, and the card issu-ers themselves. The result is verified, secure transactions that pro-tect retailers and consumers from card-not-present fraud.

Be compliant with new chip regulations. Until EMV chips are commonplace across the industry, retailers will ex-perience friction across the checkout process - from customers and as-sociates alike - especially as ship-from-store services become more mainstream. chainstoreage.com

The value of voice biometrics for strong authentication in phone and web channels
The introduction of stronger online and mobile security practices means criminals are now turning their attention to exploiting call centre vulnerabilities to perpetrate fraud.

Criminals will call up to place orders using stolen credit card credentials or personal identities -all of which adds up to stolen merchandise costs and escalating chargeback fees for retailers. What's more, fraudsters are proving adept at using call centres to initiate 'pre-fraud' activities - attempting to trick agents into revealing more of a victim's information or provide access to customer accounts.

Thankfully new approaches like voice biometrics - the recording and analysis of unique voiceprints for authentication purposes - are proving highly effective in combating the rising prevalence of phoney and fraudulent phone calls to call centres.

Alongside being able to quarantine swindlers from sensitive customer information and ensure agents aren't tricked into disclosing information or changing customer contact information, retailers are also able to reduce fraudulent transactions thanks to their ability to quickly identify - and re-route- calls identified as potentially risky.

And it's not just the call centre channel that can reap the benefits of voice biometrics technology. Online fraud detection rates can also be boosted by asking shoppers to provide voice authentication to sign or authorise their online or mobile app shopping transactions. retailrisk.com

Stratford, Conn., man guility in $3.9M fencing scheme
A 42-year-old Stratford man has pleaded guilty to charges stemming from his participation in a large-scale fencing operation.

According to federal officials, between January 2012 and December 2014 Matthew Harwood participated in a conspiracy to purchase stolen property from "boosters," who typically were shoplifters with opioid addictions, and then resell the property at online websites.

"Harwood and others instructed the boosters to steal certain items from retail stores such as Petco, Staples, Walmart, and Bed Bath & Beyond, and paid cash for the stolen items at approximately one-third of their retail price. At times, Harwood provided expenses for car rentals and spending money for overnight or out-of-state trips to steal products," Deirdre M. Daly, U.S. Attorney for the District of Connecticut and Patricia M. Ferrick, Special Agent in Charge of the New Haven Division of the Federal Bureau of Investigation, said in a release.

After receiving the stolen merchandise, Harwood and a co-conspirator stored the merchandise at multiple locations, including his former residence in Durham, and business locations in North Haven. Harwood and his co-conspirator then sold the stolen products at online sites, including eBay and Amazon, usually in the names of family members and associates.

Through this scheme, retailers lost more than $3.9 million.

Harwood pleaded guilty to one count of conspiracy to commit the interstate transport of stolen property, which carries a maximum term of imprisonment of five years, and one count of interstate transport of stolen property, which carries a maximum term of imprisonment of 10 years. He has been released on a $100,000 bond since his arrest on July 15, 2016. ctpost.com

West Sacramento, CA: Disturbing Surveillance Footage Shows Child Held at Gunpoint during Robbery
A 10-year-old boy is recovering from a terrifying encounter that was caught on camera when a man held him at gunpoint during an armed robbery at a cell phone store in West Sacramento. The man then forced the boy to walk to the back of the store, where the boys parents and the employees huddled around him as the robbery suspect stole money and 40 cell phones. After the man took the phones, he left the store. fox40.com

Union, NJ: Dicks Shoplifters Crash Following Police Chase
Two shoplifters took police officers on a chase through Union County before crashing into a tractor trailer. On Nov 2 at 12:50 p.m. police were called to Dick's Sporting Goods for a shoplifter that fled the store with a large bag of clothing, jumped into a white van and escaped. Police spotted the van driving erratically. "He was passing cars while driving on the shoulder, but he struck a parked tractor trailer that was on the shoulder of the highway near Bloy Street," according to police. Due to the crash, the van was disabled and the two men in the car were transported by Union EMS to University Hospital, Newark. patch.com

Kingsport, TN: Three arrest in $770 theft at Kingsport Town Center
A trio of regional shoplifters were nabbed while making the rounds at the Kingsport Town Center. Two of the suspects were stopped at Belk while attempting to steal $770 in merchandise. In speaking with police, they ratted out an accomplice from Kentucky who was outside in a vehicle. Police soon stopped that driver and found "numerous other items" believed to have been swiped from "other stores in the area." All three were arrested and a security tag remover located in the SUV was seized as evidence. timesnews.net

Phoenix police look for chain-saw thief who threatened to shoot Home Depot manager
According to a Silent Witness news release, about 9:49 a.m. Oct. 18, a thief took two chain saws off a shelf and attempted to leave a Phoenix Home Depot without paying. The manager confronted the thief as he was running to the exit doors, and the shoplifter threatened to shoot him, the manager told police. According to police officials, the thief fled in the Durango with the merchandise. azcentral.com

Retailers and law enforcement in Jackson, Mississippi hope Nov. 10 meeting will lay groundwork for ORC group
As the D&D Daily reported in September, retailers and law enforcement in Jackson, Mississippi are working together to develop an ORC organization in the region.

Donny Blackwell, a Kroger ORC Investigator who covers Western Tennessee, Western Kentucky, Mississippi, Arkansas, and the boot-heel of Missouri, told the Daily that there is a "real need" for such a group, citing an influx of retail crime in the area.

In the first step toward meeting this goal, the Madison/Rankin District Attorney's office in Mississippi will be hosting an organizational meeting and presentation on Nov. 10 in Brandon, Miss.

The meeting will inform retailers and law enforcement in the Jackson area about how they can utilize the A.L.E.R.T. program - an online, information-sharing tool already being used by retailers and law enforcement agencies in other cities across the country. Blackwell believes the tool "will allow for continued cooperation between retailers and law enforcement" and could "greatly reduce retail theft" in the region.

There is real momentum behind this effort and Blackwell hopes the Nov. 10 gathering will be the first of a series of monthly meetings that will ultimately develop into a fully functioning ORC group.

To RSVP for the event, which will take place at the Buchanan Room in the Brandon Municipal Complex, contact Vicki Wynn at vwynn@rankincounty.org or 601-824-2585.

Submit your ORC Association News

Visit the ORC Resource Center


Hermitage, PA: Walmart employee shot multiple times inside store by a former Co-Worker
A Walmart employee was shot multiple times by a former co-worker in Hermitage, Pennsylvania, on Thursday. Police say that Zachary Thomas McClimans, 22, quit his job at the retail store earlier Thursday. When he returned that night, he shot another employee four times. Authorities suspect an ongoing dispute between the two lead to the attack. "We believe it's not a random shooting. It was -- at least at first it appears -- it was a targeted shooting," said Hermitage Police Chief Eric Jewell. Police responded to reports of an active shooter at the store around 10:30 p.m. McClimans was found with a gun in a car in the parking lot. He was quickly taken into custody without incident, Jewell said. The victim has not been identified. The victim was flown to a hospital in Youngstown, OH, and is listed in critical but stable condition. He's expected to survive. syracuse.com

Tampa, FL: Smoke shop employee remains unpaid after being shot on first day of job

Robberies & Thefts

Armed Suspects Used Sledgehammers in Miami-Dade Jewelry Robbery
Surveillance video showing armed suspects using a rifle and sledgehammers to break open display cases during a heist at a Miami-Dade jewelry store was released Thursday. The armed robbery happened back on October 23 at Gold R Us at the USA Flea Market. Officials said five armed men accosted staff at the jewelry booth. One of them pointed a rifle at the victims and told them to get on the ground while the other robbers used the sledgehammers to break open the display cases. One of the thieves also fired his weapon at a display case. The suspect fled with an undetermined amount of cash and jewelry. nbcmiami.com

San Antonio: Police release video of an Armed Flash Rob attacking 7-Eleven
Surveillance video from the store shows numerous young individuals standing around the entry and within a few seconds, the store is swarmed with people grabbing beer and snacks. During the brazen Oct. 1 robbery, one of the suspects looks directly at the surveillance camera and points a handgun at it. As the employee tries to stop some of the suspects at the door, one of the people seen in the video smashes what appears to be a wine bottle over the clerk's head. Within a few minutes, the store clears out leaving behind a messy trail of beer cans. kxan.com

Hackensack, NJ: 'James Bond Gang' burglary ring members accept plea deals; trafficking stolen property
An original member of a now-defunct New Jersey burglary ring known as the "James Bond Gang" has accepted a plea deal. 49-year-old Bruce Anderson pleaded guilty on Thursday to theft, trafficking stolen property and money laundering charges. Four of Anderson's associates also accepted plea deals Thursday in connection with 30 break-ins in 2014. Prosecutors will ask that Anderson serve seven years behind bars. The group got its nickname by equipping a BMW getaway car with secret compartments, a retractable license plate and mounted halogen lights meant to blind pursuers. northjersey.com

Marion County, FL: 20 Armed Robberies under investigation
Eight Dollar General stores have been robbed by armed and masked men. All of the robberies occurred in Marion County, specifically in and around Ocala. The two latest incidents happened Wednesday night after 10 p.m., one on West Silver Springs Boulevard and the other on South Highway 464. Wednesday night and early Thursday morning, five more armed robberies occurred in Marion County, bringing the total number to 20 in just over two months. wesh.com

Parker, CO: Police Release Surveillance In Gun Shop Burglary

Philadelphia, PA: Bearded man sought in 6 armed Philly store robberies

EZ Mart employee busted for $668 Lottery Ticket theft

Bulls Gap, TN: Kentucky woman sentenced to eight years for Pharmacy robbery

Braselton, GA: Additional charges added in Circle K Shooting investigation

Kay Outlet in the Tanger Outlets, North Charleston, SC reported an Armed Robbery (Smash & Grab) on 11/3, items valued at $50,000

Zales in the Seminole Towne Center Mall, Sanford, FL repoted a Grab & Run on 11/3, items valued at $7,568

Kay Jewelers in the Cottonwood Mall, Albuquerque, NM reported a Grab & Run on 11/3, items valued at $4,398

Peoples Jewellers in the Southgate Mall, Edmonton AB, CN reported a Grab & Run on 11/2, item valued at $179

ounterfeit Goods

Queens, NY: More than $250K worth of fake luxury goods seized from storage unit
Two Flushing residents were arrested and charged with trademark counterfeiting after the Queens District Attorney's office seized more than $250,000 worth of fake designer products from three storage units in Ridgewood. According to Queens DA Richard A. Brown, dozens of boxes and bags filled with alleged knock-off handbags, wallets, belts and cigarette lighters - allegedly including fake Coach purses, Louis Vuitton handbags, Chanel leather goods, as well as pocketbooks and accessories with the Michael Kors, Tory Burch, Hermes, Gucci and Burberry labels - were confiscated from the CubeSmart Self Storage. queensda.org qns.com

redit Card Fraud

Charleston, WV: Fourth Chicago woman sentenced for credit card fraud
A Chicago woman was sentenced to five years of probation, with the first eight months to be served on home confinement, for credit card fraud, announced United States Attorney Carol Casto. Stephanie Stevenson previously pleaded guilty to possession of 15 or more counterfeit access devices. A counterfeit access device is a credit card that has been altered so that it contains stolen information that has been re-encoded on the magnetic strip on the back of the card. huntingtonnews.net

kimming Reports

Juda, WI: A card-skimming device was found on a gas pump in Green County

Card skimming found on gas pump in Green County, WI

2 men wanted for putting skimming device on Fishers, Ind., ATM

Philadelphia police searching for skimming gang trio that hit Bustleton, PA., Bank

Advance Auto - Little River, SC - Armed Robbery
Cash Store - Appleton, WI - Armed Robbery
Check Cashing - Reno, NV - Armed Robbery
CVS - Auburn, IN - Armed Robbery
CVS - Santa Ana, CA - Robbery
Jewelry Service Center - Kankakee, IL - Burglary
• Kay Outlet - North Charleston, SC - Armed Robbery
Rite Aid - Lexington, KY - Armed Robbery
Sprint - Indianapolis, IN - Armed Robbery
Top Gift - Port Arthur, TX - Armed Robbery
West Valley Pharmacy - Encino, CA - Armed Robbery
7-Eleven - Granger, IN - Robbery
7-Eleven - Warren, MI - Armed Robbery/ Assault
7-Eleven - Falls Church, VA - Armed Robbery/ Assault
7-Eleven - San Antonio, TX - Robbery


Daily Totals:
14 robberies
1 burglaries
0 shootings
0 killed

Weekly Totals:
104 robberies
19 burglaries
11 shootings
5 killed

 Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...


Specialist, Asset Protection
Miami, FL
The specialist, asset protection will oversee the protection of company assets within an assigned group of stores. This position will execute the asset protection program designed to minimize inventory shrink, workers compensation claims, general liability claims, cash loss and bad checks...

Regional Loss Prevention Manager
Bay Area, CA
Job responsibilities include, but are not limited to the following:
• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports. • Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...


Loss Prevention Specialist
Irvine, CA

Hourly position reporting directly to the RSC Loss Prevention Manager. Independently audits for compliance to Company Policies and Procedures. Uses results to further direct efforts toward specific training and development needs of the Distribution Center...

Market Investigation Manager - Asset Protection
Rialto, CA

The Market Investigations Manager (MIM) has primary responsibility for internal and external theft investigations with a primary focus on Organized Retail Crime (ORC) within a designated market. It supports the Asset Protection (AP) team mission through the identification and resolution of AP issues... 

Customer Service Specialist
Greater Toronto Area, CANADA

Provide support and maximize efficiencies of the Canadian Business Unit through the delivery of daily support to in-house constituents and sales prospects by providing multi-lingual services in Canada's official languages (English/French)...

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