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November 5, 2013 SUBSCRIBE

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News Brief - Sponsored by WG Security Products

An epidemic of thievery is sweeping across America, and authorities are not quite sure what to make of it  Desperate people do desperate things, and it appears that Americans are rapidly becoming a lot more desperate. So why is all of this happening? Well, as I have written about previously, crime is on the rise in the United States, and poverty is absolutely exploding. In fact, full-time workers are actually outnumbered by people on welfare in America today. Over the past five years, we have seen an unprecedented rise in the number of people that cannot take care of themselves without help from the government. Millions upon millions of Americans that have been forced into poverty are becoming increasingly angry, frustrated and desperate. And what we are watching right now is only just the beginning - all of this is going to get a whole lot worse. (Source

Wal-Mart planning smaller US stores
It’s accelerating the expansion of small stores in the U.S. at a faster pace than that of its supercenters. It aims to tether these small stores to supercenters, which will act as mini warehouse hubs for their smaller cousins. For this fiscal year and next combined, it plans to add about 300 smaller format stores, particularly its Neighborhood Markets. Those formats, which offer fresh produce, meat, household supplies and beauty products, average 38,000 square feet. In contrast, it plans to add 240 supercenters in that time period. (Source

Men's Wearhouse denies Jos. A Bank request to access its books
Men's Wearhouse said Monday that it won't give rival Jos. A Bank access to nonpublic information that it could use to assess whether to potentially raise its $2.3 billion buyout offer. Shares of both companies fell in afternoon trading. Jos. A. Bank Clothiers Inc., based in Hampstead, Md., said in a statement it was "disappointed" that its request for information was turned down and reaffirmed that it would drop its offer if "good faith discussions" are not held by Nov. 14. It had said on Thursday it would consider boosting its bid if allowed access to nonpublic information. (Source

Johnson & Johnson to pay $2.2B to settle marketing allegations
Johnson & Johnson and its subsidiaries have agreed to pay over $2.2 billion to resolve criminal and civil allegations that the company promoted powerful psychiatric drugs for unapproved uses in children, seniors and disabled patients, the Department of Justice announced on Monday. The allegations include paying kickbacks to physicians and pharmacies to recommend and prescribe Risperdal and Invega, both antipsychotic drugs, and Natrecor, which is used to treat heart failure. (Source

Inditex, the parent company of 7 brands including Zara, has no plans on slowing down  Amancio Ortega opened the first Zara store in 1975 and pioneered the idea of quickly imitating catwalk trends to create a global giant with more than 6,100 stores in 86 countries, making the publicity-shy Spaniard the world's third-richest man. Inditex, which owns seven brands other than Zara, including more upmarket label Massimo Dutti, has also expanded faster to emerging markets, with Asian markets recently overtaking Spain as its biggest source of sales for the first time. That helps explain why Inditex shares are so highly prized: they trade at 26 times expected 2014 earnings, compared to 23 times for H&M and 13 times for Gap. (Source

Cargo thefts have resonating effects on international markets
Stolen cargo is a major issue in the transportation industry that can have resonating impacts across multiple industries. According to Fleet Owner, many retail companies experience significant brand damage as a result of shipments that are lost in transit. In fact, stolen goods are often resold in the consumer market. However, the lack of proper storage and transportation can make many of these products - especially pharmaceuticals and food items, in particular - unsafe. (Source

An Interview with a Shoplifter - a criminal's perspective on the holiday shopping season 
Shoplifting happens at all times of the year but during the holiday shopping season shoplifting can go through the roof. Some steal Christmas gifts, others steal for themselves and family. Then you have those professional "boosters" - the shoplifter who make a living stealing from retailers. This year it is estimated that shoplifting theft may hit a new high and cost US retailers as much as $2 billion in losses. As the holiday shopping season approaches, retailers may want to take more preventative action in an attempt to minimize all forms of losses including shoplifting. In 2011, LP expert and blogger Freddy Tarasoff conducted an interview with a professional shoplifter who was part of an organized retail crime ring located somewhere in the Eastern United States. Professional thieves make up the smallest segment of the shoplifting community but are usually the costliest to merchants. See what one professional shoplifter had to say here. (Source

Countering click spam: Researchers test new algorithm to detect, combat fraudulent clicks online 
Click-spam has become a little-known way of life on the Internet. Little known, compared to other types of spam, because much of the fraud is targeted at the advertising networks, rather than at consumers directly. Given that U.S. online advertising tops $36 billion a year, even a small fraction of fraudulent clicks on Web advertisements adds up. "Hundreds of millions of dollars are siphoned off in ad revenues based on illicit click-spam schemes," says researcher Vacha Dave of the University of California, San Diego, who helped design a new algorithm designed to catch click-spam in search ad networks. (Source

New Study shows Mobile Payments on the rise
More than half of American smartphone users, which is a majority of Americans, make some kind of mobile payment on their phones, according to a new survey by the Credit Union National Association (CUNA). Ease of use was the greatest benefit of mobile payments, cited by more than 90 percent of survey respondents. The largest group of mobile payment users is between the ages of 30 and 44, followed by those 18 to 29. Women are also more likely to make mobile payments than men, the study found. (Source

Chinese businesswoman's death sentence upheld in $200 million fraud case

Retailers inch closer to cross-platform shopping as deep linking takes off

Discount retailer Building 19 files bankruptcy, plans to close in a month

Animated mannequins steal show at Jean Paul Gaultier exhibit in New York  Talking mannequins almost steal the show at the exhibition, “The Fashion World of Jean Paul Gaultier: From the Sidewalk to the Catwalk,” which opened recently at The Brooklyn Museum in New York City. The animation effects are accomplished by a high-tech, high-definition audiovisual system that includes projecting facial images on to the mannequins. (Source




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MO. 2012 2013 %ñò
Jan 316 385 21.8%ñ
Feb 410 310 24.4%ò
Mar 332 294 11.4%ò
Apr 307 377 22.8%ñ
May 342 385 12.6%ñ
Jun 330 320 3.03%ò
Jul 355 306 13.8%ò
Aug 425 326 23.3%ò
Sep 375 304 18.9%ò
Oct 464 306 34.1%ò
Nov 337    
Dec 265    
Total 4258 3313 18.6%ò



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Season Two Kicks Off
October 28
"Can Wages Buy Honesty?" with Harvard Professor Tatiana Sandino & Jim O'Connor, VPLP Bed, Bath & Beyond

November 11
Interview with Lisa LaBruno, Sr. VP Retail Operations, RILA

Featured Episode


Season 2
Starting Oct 28

New England ORC Event Coverage

Albuquerque's ORC Effort - Chief Raymond Schultz & Karen Fischer, Strategic Support Div. Mgr, APD

Future Episodes

Jim O'Connor, VP of LP on Developing an LP Culture

More episodes
to be announced


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Shots fired inside a Paramus, New Jersey Mall, Shooting Suspect Found Dead  A 20-year-old man suspected of firing multiple shots and causing a lockdown at New Jersey's largest shopping mall has been found dead of a self-inflicted wound, authorities said Tuesday. Bergen County Prosecutor John Molinelli said the body of Richard Shoop, 20, of Teaneck was found in a back area of the Garden State Plaza mall in Paramus. He said Shoop killed himself with the same weapon he used at the mall and that a note was found. There were no other injuries. Paramus Police said Shoop's body was discovered around 3:20 a.m. Tuesday deep within a lower level of the mall that is not a public area. Shoop did not work at the mall, he said, and police are still seeking a motive for the shooting. Chaos erupted shortly before the mall's 9:30 p.m. closing time on Monday when authorities said a man dressed in black and wearing what is believed to be a motorcycle helmet fired shots. There were no injuries. Witnesses said the sound of gunfire sent customers and employees rushing hysterically for the exits and hiding places at the mall. (Source

Chicago Man sentenced to 19 years for armed robbery of Elmhurst cigarette store  A Chicago man was sentenced to 19 years in prison today for stealing more than 700 cartons of cigarettes from an Elmhurst cigarette store. Charles Watkins, 42, of Chicago, pleaded guilty today to one count of armed robbery, a class X felony. Watkins, armed with a gun, and Claiborne Robertson, 44, also of Chicago, allegedly entered a cigarette store on York Road in Elmhurst May 11, 2012 and told the clerk they were government inspectors. The two men allegedly told the clerk they needed to inspect the cigarettes, then led the clerk to a back storage room where they handcuffed him before fleeing with the merchandise. (Source

Advance Auto Clerk sexually assaulted during Fayetteville, NC robbery  A female clerk was sexually assaulted Saturday night during a robbery at a Fayetteville auto parts store. Two men went into the Advance Auto Parts store at about 8 p.m. Saturday and asked for information about an auto part. While one of the clerks began checking for the part, one of the men pulled out a gun and demanded money. The two robbers then moved two clerks to the rear of the store, and one raped a female clerk while the other held a male clerk at gunpoint, police said. The robbers fled with an undetermined amount of cash. (Source

Mount Laurel, NJ Police investigating Home Depot robbery; Loss Prevention agent threatened with a knife  The incident happened about 4:30 p.m. Friday after store security saw a man leave with a shopping cart full of unpaid faucets and door handles and then followed him to a U-Haul rental van in the parking lot, where he was met by two male accomplices, police said Monday. When confronted at the van, one of the accomplices pulled a knife and threatened the guards. The men loaded the stolen merchandise and drove away, the value of the stolen goods was undetermined. (Source

Bessemer, Alabama Police Officer shoots suspect in Dollar General attempted robbery  Bessemer policeman interrupted an attempted robbery and ended up shooting the alleged robber on Sunday night. The shooting happened at the Dollar General Store about 8 p.m. Sunday. Bessemer Deputy Chief Mike Roper said the officer was on a routine security check when he found a man trying to force the cashier to give him money. Ordered the suspect to drop his weapon and see his hands. After that, shots were fired," Roper said. Roper said the suspect refused to obey the officer's commands. The suspect was hit twice and taken to a hospital and treated for his injuries. The suspect was later identified as Marcus DeWayne Evans, 29. He has been charged with first degree robbery. (Source

Two robbers killed during grocery store holdup in Reading, Pennsylvania
Two robbers were killed by a civilian as they held up a grocery store in Reading on Monday afternoon, police there said. Reading police said they are still trying to piece together details about the 2 p.m. shooting at Krick's Korner at N. Ninth and Exeter streets. A Reading police sergeant said there was a robbery at the store and the two suspects were shot by a civilian. Both robbers died at the scene. Police did not say if the shooter was a customer or an employee of the store. (Source

DeLand, Florida Police investigating second burglary in 12 days at Boost Mobile  DeLand police are looking for suspects in the second burglary of a Boost Mobile store on South Woodland Boulevard in 12 days. The most recent burglary was at 4 a.m. Wednesday. Police responded to a burglary alarm at the store, 2245 S. Woodland Blvd.. Surveillance video also released Monday shows two males smashing a glass door. Police say the suspects are also seen taking cell phones and accessories. (Source

Wisconsin Rapids woman gets 10 days for stealing from employer at a convenience store; stole over $30,000  Sanya Bernal was working for Saratoga Mini Mart for 3 months in 2012. During that time, she had an unusually high number of voids, about 60 a day. The store’s manager told authorities Bernal would complete the customer’s transaction then afterward, she would void the sale and use the money to purchase lottery tickets or put the money in her pocket. Sanya M. Bernal ordered to pay $33,236.10 in court costs and restitution. (Source

Phoenix police unit tracks counterfeit goods
Sgt. Dave Lake heads the Phoenix Police Department’s Business and Economic Stability (BEST) project, a unit of eight detectives focused on protecting the city’s businesses from crimes including intellectual property theft, trafficking in counterfeit and stolen goods and fraud schemes. The BEST unit began as a three-month pilot program in spring 2013. During that time, the team of four detectives confiscated $1 million in counterfeit goods, investigated more than $1 million in stolen items and made 40 arrests. The Phoenix Police Department commissioned a study to determine the economic impact of those illicit activities. A forensic accounting firm concluded the losses amounted to $224,000 in sales tax revenue, $216,000 in wages and nine jobs. (Source

Two Orem, Utah men arrested for thousands in credit fraud  According to the Orem Department of Public Safety, officers responded to Best in Music in Orem around noon on Oct. 31, where a Hispanic male had bought $10,000 worth of guitars. While the officer was following up on that case, dispatch received another call that a similar case was in progress at Summerhays Music in Orem. Officers responded to Summerhays, where they arrested a second suspect, 24-year-old Robert Richardson. Lt. Craig Martinez with the Orem Department of Public Safety says that an alert clerk helped to catch Richardson. (Source

Thieves Steal Hundreds Of Painkillers From a Bethany, Oklahoma Pharmacy  Smash-and-grab thieves took off with hundreds of painkillers. It's the second time, recently, Don's Pharmacy has been burglarized. The most recent incident happened sometime between 1 p.m. on Saturday and the start of business on Monday. Pharmacy staff found the glass front window and front door shattered into pieces. (Source

Chesterfield County, Virginia Police release surveillance video of a suspect in a Family Dollar, Baskin Robbins and a grocery store robbery  Authorities on Monday released surveillance video of a man suspected of robbing two businesses and trying to rob another, all in less than three hours on Saturday evening. Richmond police are asking the public to help them identify the man suspected of robbing a Family Dollar store in Chesterfield County, trying to rob a Baskin-Robins ice cream shop and then robbing a Martin’s grocery store. The ice cream shop and the Martin’s are located in South Richmond. (Source

Bank Robbery inside a Kroger store in Cordova, TN goes unnoticed by other shoppers; suspect is wanted in 4 Sun Trust robberies inside Kroger stores  Memphis police officers are investigating the robbery that at least one Kroger customer did not even know had happened until he walked out of the store. The suspect description sounds a lot like another man wanted for bank branch robberies in at least two other Memphis area Kroger stores in recent weeks. Like Monday's suspect, the suspect in the previous robberies was seen leaving in a black Lexus. (Source

Chicago Nike store employee accused of theft wears Nike T-shirt to hearing  Jaelon Wilson, 19, of Alsip, Ill., was working at the Nike Store at 8510 S. Cottage Grove Ave. Sunday afternoon when Nike employees called Chicago police officers to arrest him for allegedly stealing goods from the store using his privileges to make store gift cards. County prosecutor said Wilson would create gift cards at his post at the South Side outpost, without paying for them, and then spend the money on those gifts cards at another local Nike outlet. Wilson, who was charged with retail theft, was brought to the Cook County Criminal Courthouse Monday afternoon, wearing a teal Nike shirt, and released on a $10,000 I-bond with electronic home monitoring. (Source

Covington, Louisiana woman has a really bad day; arrested for shoplifting, fired from her job, robs a Walgreens and then caught throwing a brick through her former employer’s restaurant's window

Houston Police release a photo of suspect in a Kroger robbery in March

Female shoplifter in Fresno, CA facing robbery charges after biting a store clerk, but doesn't get away


LPNN - Loss Prevention News Network

A Key Ingredient to Your Success
Learning about your External Business Partners Series

WG Security Products, Part 1

Meet Graham Handyside, Senior VP Global Operations, and Ed Wolfe, VP of Business Development, for WG Security Products as they discuss their company history, products and their unique Green Tag Recycling Program. Filmed Feb. 2012.

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How to Stay Ahead This Shopping Season:
Insights from Video Business Intelligence

Black Friday is a little more than one month away and with it signals the retail market’s shift into the high season of frenzied consumer shopping. Retailers continue to seek new ways to leverage technology to protect stores from the ever-present threat of internal and external theft, fraud and organized crime that zaps bottom-line margins. Video surveillance technology is a valuable addition to any retailer’s technology toolbox, allowing users to not only look to video to reduce losses but tap into new data streams that deliver new levels of business intelligence. Video business intelligence combines intelligent functions such as people counting, queue management, store performance and customer behavior analysis to deliver new levels of operations, security and buyer behavior than previously possible.

Join Verint and Alex Johnson, Senior Director of Retail Solutions, Verint Video Intelligence Solutions, to hear the new ways retailers are leveraging video surveillance, video management software and embedded analytics to deliver real-time situation awareness and Actionable Intelligence to protect assets and enhance the customer shopping experience.

Discover “How to Stay Ahead This Shopping Season,” during this exclusive webinar from Verint on Thursday, November 7, 2013, at 2:00 p.m. Learn about video technology trends and business intelligence solutions for retailers, as well as the top trends forecasted for the 2013 holiday shopping season.

WHO: Verint Video Intelligence Solutions
WHAT: Interactive Webinar: “How to Stay Ahead This Shopping Season – Insights from Business Intelligence”
WHEN: Thursday, November 7, 2013, 2 to 3 p.m. (Eastern time)

WHAT YOU'LL LEARN: Verint’s Video Business Intelligence® platform provides a comprehensive, video management portfolio for retailers that bundles loss prevention and asset protection with critical real-time tools that help this market understand and manage store performance, and deliver a positive customer experience. Targeted video analytics integrated with electronic article surveillance, RFID sensors and point-of-sale data yield real-time business intelligence. Verint’s advanced video management solutions provide retailers with a wide array of tools to protect infrastructure, reduce liability, convert sales and ensure strong profits. The Webinar will include a look at:

Business trends for the holiday season
How to better prepare, capture and analyze relevant data
How Verint’s Video Business Intelligence portfolio delivers in-depth insights into the customer experience
Tips for getting the most out of data
How to deploy better security, including best practices

Webinar is FREE for media representatives. Contact Rhianna Daniels at 813-645-1242 or email to schedule a follow-up interview. 



Seattle Restaurant owner among those charged in liquor ORC ring  Eduardo Morales-Cardenas is the head of the crime ring. He owns the Puerto Vallarta restaurant on California Avenue in West Seattle. Investigators say he directed three men and one woman to hit the liquor isle in grocery stores all over King County. The crew would then bring the stolen booze to Morales-Cardenas who would buy it for pennies on the dollar. Investigators believe he then sold the liquor in this restaurant. This type of investigation provides prosecutors with evidence that these are more than simple shoplifting cases. The charge of Organized Retail Theft is a felony that carries harsher penalties upon conviction. (Source

Kentucky man admits he was part of an ORC group responsible for over $32,000 in theft  Joseph Mattingly, 28, gave police a recorded statement saying he worked with other people to consistently steal merchandise from stores, return the items for a store gift card and then sell the gift cards for cash value. According to police, the group is responsible for selling more than 260 fraudulently obtained gift cards for more than $32,000. Mattingly said the group included his father, uncle, brother sister and a few others. Officers interviewed the people he indicated were involved, who also admitted their role in the scheme and implicated Mattingly, as well. The suspect told police he participated in the crimes because he is addicted to heroin and has financial difficulties. (Source

Four suspects in Helena, Montana charged in alleged theft ring  Four people have been charged in an alleged felony theft ring for knowingly possessing stolen property. According to the filed complaint, the four were in possession of the property, including a laptop computer that had been tracked down local motel. A search warrant found several drivers licenses and credit cards belonging to others. (Source

Five New Yorkers sentenced in Federal Court on Credit Card fraud in Indianapolis  Five New Yorkers arrested in April by Clarksville police on suspicions of credit card fraud, were sentenced Monday by a federal court. The group is believed to be responsible for what the U.S. Secret Service has called the largest credit card fraud operation they’ve seen in the Louisville area. United States Attorney announced Monday that the five individuals were sentenced after being convicted of possessing hundreds of counterfeit credit cards as part of a credit card fraud scheme allegedly based in New York. (Source

Trio of shoplifters hit Coach Outlet in Gonzales, Louisiana  Gonzales Police need the public's help in finding three suspected shoplifters. Police say three black females walked into the Coach Outlet store in Tanger Mall and were seen "concealing" four Coach brand watchers in a purse carried by one woman. The three females walked directly out of the store without paying for the merchandise. The combined value of the watches is $1,140. (Source


“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

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Police set up an eBay account, where ill-gotten gains seized from criminals will be sold off

Detective Sgt John Wooding, from the financial investigation unit, said: “This is another example of the financial investigation unit carrying out an in-depth inquiry into the finances of an organized crime group and successfully confiscating their criminal proceeds. “An airplane will soon be advertised for sale on the Police eBay site. This site was set up very recently and is mainly for the sale of found and detained property.”

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Job Opening




Regional AP Manager REI Kent, WA REI
Regional LP Specialist Hannaford/Delhaize America New Hampshire/
Hannaford/Delhaize America
Regional LP Manager Pet Supermarket Atlanta, GA Pet Supermarket
Business Development Executive Hart Systems United States Hart Systems
Regional LP Manager Spencer Gifts Chicago, IL Spencer Gifts
Regional LP Manager Forever 21 Towson, MD Forever 21
Director LP Dist Center & Refurb Operations GameStop Grapevine, TX GameStop

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Regional LP Director Confidential Nashville, TN Downing & Downing
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Today's Daily Job Postings from the Net - Appearing Today Only
View two months of postings here

Job Opening




AP Manager in Training Walmart Corpus Christi, TX Wal-Mart
AP Manager in Training Walmart La Grange, TX Wal-Mart
AP Manager in Training Walmart Lowville, NY Wal-Mart
AP Manager in Training Walmart Oviedo, FL Wal-Mart
AP Manager in Training Walmart Woodbury, NJ Wal-Mart
AP Manager in Training Walmart Circleville, OH Wal-Mart
AP Manager in Training Walmart Gibsonton, FL Wal-Mart
AP Manager in Training Walmart Broussard, LA Wal-Mart
AP Manager in Training Walmart Shippensburg, PA Wal-Mart
Dept Mgr Store LP & Safety Lowe's Warwick, RI Lowe's
Dept Mgr Store LP & Safety Lowe's Gilroy, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Ft Wayne, IN Lowe's
Dept Mgr Store LP & Safety Lowe's Manchester, CT Lowe's
LP Manager Sears Columbus, OH Sears Holdings Corp
District LP Manager Kmart Queensbury, NY Sears Holdings Corp
Corporate AP Ops Mgr Cabela's Sidney, NE Cabela's
LP Lead Sears Canada Regina, SK, Canada Workopolis


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10 Qualities Every Leader of the Future Needs to Have  Thoughts are shifting from the idea that leaders who have a more assertive leadership style are more successful than those whose style leans more on collaboration and communication. If you want to be a successful leader of the future, try adopting these 'beta' characteristics. (Act fast)

Want to Lead? 4 Ways to Show Your Leadership Potential Right Now  Want to climb up the working ladder and get right to the top? The key is to show those with the power to help you become a leader, don't just tell them. Start acting now, and prove you can be a true leader. (Leadership doesn't take place in a vacuum)

Be a Minimally Invasive Manager
It's a hard lesson to learn, but one that must be taken seriously. Sometimes, the best thing you can do as a manager is to let your employees do their job. Think of it as you're helping to serve your working employees; keeping them on task and getting rid of any obstacles they may encounter. (Hire, serve, fire)

5 Signs Your Leadership Style is Outdated  In this fast-paced world, with trends and styles ever changing and becoming outdated, it's important to make sure your leadership style is always reinvented; you don't always have the same employees, so why would you use the same leadership style? (Get with the times)

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With the ever increasing role technology is playing in our world and booming m-commerce and e-commerce business the profile of the future LP executive will change dramatically over the next decade. Getting in front of it might be a wise path as it will actually continue to increase. Taking classes, reading books, getting involved is the key. Mastering technology in so far as the benefit it delivers and the exposure it represents should be an objective in your career development.

Just a Thought,
Gus Downing

Gus Downing

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