Kimberly Willey, CFI
was promoted to Director of Asset Protection for Luxottica.
Kimberly was previously the Regional Manager of Asset Protection
for Luxottica for over ten years before receiving this promotion. She has held
other managerial positions in the loss prevention department such as Corporate
Team Relations, Labor Relations Specialist and Loss Prevention Manager for
Meijer, and Loss Prevention Supervisor for Lazarus. Kimberly earned her
Bachelors of Science degree in Criminal Justice/Sociology from University of
Louisville. Congratulations Kimberly!
- Group LP Selfies
Your Team - Your Pride - Our Industry
One Team at a Time
24 Hour Fitness
Loss Prevention Team at their Annual Manager's Summit Meeting, in San Diego, CA
From Left to Right:
Dave Bunch, Sr. Regional LP Mgr.; Gabe Galan, Area LP Mgr.; Dan Gagnon, Regional
LP Mgr.; Lisa Lockner, Sr. Area LP Mgr.; Curt Confer, Area LP Mgr.; Mike
Nagyhazy, Sr. Director, LP; Todd Mace, Regional LP Mgr.; Don Allen, Regional LP
Mgr.; Bree Hartung, Area LP Mgr.; Daniel Rojas, Area LP Mgr.; Paul Najera, Area
LP Mgr.; Jeremy Gottlieb, VP, Audit & Compliance; Casey Cox, Sr. Area LP Mgr.
Retail LP Teams, send us your new Group LP Selfies!
Have some fun, show
your team pride, get a plaque,
and maybe win some free pizza!
Crime's Publicly Reported Cases Report
Is ORC Growing? A Call to Action
At first blush one would think it is, looking at the
chart below. However, from an academic standpoint the chart above merely
reflects that since the enactment of the 30 state laws, we've seen it reported
more consistently across the nation.
Certainly the number of cases reported are growing significantly but is that
from the laws themselves forcing law enforcement to capture it correctly and
thus educating the journalist to report it as such? Or is it from the increased
performance on the part of the LP teams and ORC associations? In our opinion
it's a combination of all three, with LP's and the ORC associations efforts
driving more of it than the laws or the journalist.
The fact remains that ORC cases are getting more attention now then ever before
and ORC teams and the ORC associations are delivering more results then ever
before. The bottom line being that it is growing and will continue to grow at an
alarming rate with everyone focused in the same direction. With one glaring
exception: the 20 states that don't have ORC laws.
Given that fact, the number one thing the industry could do right now is focus
on those twenty states and let's get this ORC epidemic to a point where the
whole nation is capturing it, reporting it and thus able to hopefully show those
at the federal level that every state in the union has recognized it and is
fighting it. Maybe then they'll consider federal legislation.
*2015 data only through September 30th
Tested Facial Recognition Across Several States for Several Months to Catch
Shoplifters - Discontinued the practice for lack of ROI, spokesperson says
In the old days, when a store caught someone stealing, a detective would march
the thief to a backroom and take his picture with a Polaroid camera. The photo
would be added to the retailer's in-house rogues gallery to help store security
keep an eye out for bad guys.
But earlier this year, Walmart showed how times have changed. It tested a system
that scanned the face of everyone entering several of its stores, identified
suspected shoplifters, and instantly alerted store security on their mobile
The potential of such facial recognition technology has been discussed for
years. But now some stores are actually using it.
Walmart's experiment, which it ended after several months, highlights the
powerful high-tech tools available to retailers to reduce theft. However, it
also raises questions about whether stores should have to follow rules when
using the technology to protect shoppers' privacy.
Joe Rosenkrantz, CEO of FaceFirst, a Southern California company that sells a
facial recognition system to retailers, promises to "transform security at every
store." He says FaceFirst software is being used by several Fortune 500
retailers, which he declined to name because on non-disclosure agreements. "The system is smart enough to notify a loss prevention associate on their iPhone
within seven seconds."
The automated notifications can include a profile of the suspect, as well as a
"corporate directive" of how to respond. All store security has to do is scout
the aisles to find the person in question and confront them.
So who is actually using FaceFirst? The topic is a sensitive one and retailers
are skittish about discussing it.
A handful of national retailers contacted by Fortune revealed little: Home Depot
says it does not use face scanning software. Walgreens says it has no contract
with FaceFirst, and added it does not discuss specific security measures.
Target, meanwhile, would not confirm or deny if the company uses the software.
The only company that acknowledged using the software was Walmart. According to
a spokesperson, the retailer tested facial recognition software in stores across
several states for several months, but then discontinued the practice earlier
"We were looking for a concrete business rationale ... It didn't have the ROI," or
return on investment, the spokesperson says.
The explanation suggests that any savings Walmart had by reducing shoplifting
failed to offset the cost of deploying and using the technology.
For now, companies have more or less free rein to operate as they wish in the
U.S. when it comes to using facial recognition tools. The only exceptions are
Illinois and Texas, where state laws limit collection of biometric data.
Meanwhile, Congress is unlikely to pass sweeping laws about privacy and
facial recognition anytime soon.
Apple Doesn't Have to Pay Store Employees for Bag Checks, judge rules
- Class-action lawsuit over security bag searches dismissed
- Backs up U.S. Supreme Court's 2014 Amazon ruling
Apple defeated a U.S. class action lawsuit on Saturday brought by Apple retail
store staffers over the company's "demoralizing" bag search policy in
California. U.S. District judge William Alsup in San Francisco ruled that Apple
did not have to compensate 12,400 former and current employees for time spent
having bags searched over a six-year period. Plaintiffs claimed that wait
times during these security checks cheated them out of wages amounting to more
than $1,400 annually. The lawsuit could have cost Apple up to $60 million,
according to Bloomberg.
Apple's brick-and-mortar stores had a written policy called "Employee Package
and Bag Searches" to thwart internal theft of products. The policy provided for
mandatory searches of employees' bags, purses, backpacks or briefcases whenever
sales reps left the store. Plaintiffs Amanda Frlekin and Dean Pelle claimed that
the bag searches were conducted each time the employee stepped off the premises,
even for meal breaks. But a federal judge in San Francisco, in a decision made
public Saturday, ruled that the anti-theft screenings were not part of the
employees' job responsibilities. Apple Store workers could avoid the searches by
not bringing a bag to work, he wrote.
"Apple could have alleviated [theft concerns] by prohibiting its employees from
bringing personal bags or personal Apple devices into the store," U.S. district
judge William Alsup wrote. "Instead, Apple took the lesser step of giving its
employees the optional benefit of bringing such items to work, which comes with
the condition that they must undergo searches. Some workers took their
unhappiness with the bag check policy
directly to CEO Tim Cook, telling him the practice was embarrassing and
belittling, according to emails unsealed in June.
The decision falls in line with
last year's Amazon case that went before the U.S. Supreme Court. The
court rejected claims by former Amazon warehouse workers and ruled they didn't
have a federal right to be paid for time spent in post-shift security searches.
Instructions For Active Shooter Events
From The Los Angeles County Sheriff's Department
With the rise of mass shootings across America, the Los Angeles County Sheriff's
Department has released information on how Santa Clarita residents can protect
themselves in an active shooter situation. The department defines an active
shooter event as when one or more individuals participate in a random or
systematic shooting spree and demonstrate their intent to continuously harm
others. An active shooter is defined as a person or persons who appear to be
actively engaged in killing or attempting to kill people, most often in heavily
populated areas. In most cases, active shooters use firearms and display no
pattern or method for selection of their victims. Due to the dynamic and rapid
evolution of these types of situations, rapid response is demanded from law
enforcement to stop the shooter(s) and prevent further harm to the community.
Click here to see the L.A. County Sheriff's Department's website for active
Beyond fraud, why EMV is a good thing
The Oct. 1 EMV deadline has come and gone, but for some merchants, the technical
headache still remains, and continues to interfere with fourth quarter planning.
While some retailers have proactively met the challenge and are already EMV-enabled,
(and to them, kudos!), data shows that by the end of 2015, only half of U.S.
retailers will have made the change. If you have yet to uproot your
point-of-sale infrastructure, there's good news. The change to EMV is about much
more than fraud protection - it provides the chance to take a step back and
think about the experiences you want to deliver to your customers over the next
five years. Will these experiences be purely at the point of sale, or will they
be anywhere in your store, and beyond? A seemingly painful EMV upgrade can
actually serve as an advantage - offering the opportunity for retailers to think
about POS as one piece of a larger puzzle of consumer touch points, and enabling
them to pull together a broader omnichannel strategy that benefits customers and
Credit Suisse: Walgreens, Rite Aid deal doable
fewer than 1,000 store divestitures
The Walgreens Boots Alliance/Rite Aid deal can pass Federal Trade Commission
scrutiny with as little as 170 retail store divestitures, according to a
proprietary analysis conducted by Credit Suisse, but the company will more
likely be required to sell off some 950 stores. The analysis seems in-line with
the cap of 1,000 stores Walgreens Boots Alliance's set forth in its Securities
and Exchange Commission filing for the acquisition, though independent analysts
have suggested the final tally could reach as high as 3,000.
Target had quiet talks with labor on Minneapolis workplace rule
Target Corp., the largest private employer in Minneapolis, worked closely with
the backers of the workplace scheduling ordinance that angered many businesses
before city leaders dropped it last month. Target executives helped proponents
of workers' rights craft a rough framework for the ordinance, though one that
was less onerous than the proposal that emerged publicly from the City Council,
which would have forced businesses to tell workers their schedule 28 days in
advance. The company's involvement, which until now hasn't been disclosed,
reflects Target's concern about what shape future scheduling rules will take.
While the rule would have affected only a few hundred Target employees - at
three regular Target stores and one Target Express in the city - it could have
influenced the national discussion on workers' rights, which affects the
retailer because it must deal with the costs of varying work rules across the
Retailers added 32,700 jobs in October - 211,500 new jobs YoY
The U.S. economy got a healthy boost from employers in October as the Labor
Department today reported the largest total gain in jobs since December 2014.
The retail industry, excluding autos, gas and restaurants, added 32,700 new jobs
in October and 211,500 jobs on a year-over-year basis. The Labor Department
reported that total nonfarm payrolls grew 271,000 in October, helping the
unemployment rate fall slightly to 5 percent from 5.1 percent. Additionally,
wages increased 2.5 percent over the past 12 months, a big improvement from the
2.2 percent growth rate reported in September.
Innovative Ways to Overcome Holiday Workplace Liabilities With Contractors and
As companies begin to staff up for the season, some of them may not be aware
that they now need to be prepared to take on workers' compensation risks for
their independent contractors. This is in addition to their permanent employees
since the National Labor Relations Board now views temporary workers to be
essentially the same as regular employees. Because of this new regulation, it's
becoming even more vital for retailers to deploy best practices when hiring
contractors, and, to implement the latest prevention solutions in order to
reduce on-the-job injuries this year.
Grocery stores warn of Thanksgiving turkey shortage
The most recent avian flu outbreak will have an impact on the number of
Thanksgiving turkeys sold this year, according to experts. Grocers are
encouraging customers to buy their turkey early.
How The Food Industry Plans To Help Cut U.S. Food Waste In Half By 2030
Grocers are looking to undersized peaches, sausage scraps and a bunch of other
items that were previously sent straight to landfills to ensure that no shelf is
left unturned when it comes to recovering food. Every year, about 80 billion
pounds of food is discarded in the U.S. And the government is tackling the issue
for the first time by partnering with supermarkets, nonprofits and other groups
to find innovative ways to halve that figure by 2030. "Let's feed people, not
landfills," Gina McCarthy, EPA administrator, said in a statement in September.
Urban Outfitters becomes latest chain to settle wage dispute
Stop & Shop Past Halfway Point in Converting 25 A&P Stores
New PA retail center shifts focus to food, services
Sunday morning active shooter drill at Paramus, NJ mall tests police response
Security Reporter Brian Krebs Participates in Reddit 'Ask Me Anything' Forum
Same Store Sales Results
Sprouts Farmers Market Q3 comp's up 5.8% with net sales up 18%
Men's Wearhouse Q3 comp's up 5.3%; Jos. A. Bank comp's down 14.6%
Last week's most popular news article --
Target Closing 13 Stores Nationwide Citing Falling Profits
Target plans to close 13 stores nationwide, it announced Wednesday. The
Minneapolis-based retailer says a decision to close a store usually follows
several years of decreasing profitability. The retail giant plans to close the
stores on Jan. 30, 2016. Target was hurt by a massive credit-card breach before
Christmas 2013 that sent shoppers temporarily fleeing. The company also botched
a major expansion into Canada and pulled the plug on that earlier this year.
Layoffs in 2015 included 2,500 jobs, or about one-fifth of the workers in the
company's corporate offices in Minneapolis and Brooklyn Park.
See full list of the 13 Target stores closing here.
National Retail Federation 2015 Return Fraud Survey
invite you to participate in the
2015 NRF Return Fraud Survey. And as a thank you, those who participate by
November 10th will be entered into a random drawing to receive one full
registration pass to NRF Protect 2016. Your feedback is pertinent in developing
best practices in all areas of retail asset protection and helping our leaders
in Washington understand the gravity of some of our industry's issues.
So as to not duplicate answers from companies, we ask that only the most
senior loss prevention officer or equivalent within your company complete the
survey in order to limit responses to one per company. NRF will also make
sure to send survey respondents a copy of the full report once it is released in
December. Please contact Bob Moraca for a PDF copy of the survey or a direct
All the News - One Place - One Source - One
The D&D Daily respects your time
& doesn't filter retail's reality
Walmart Canada admits photo centre customers' data hacked -
May affect 750,000 Canadians
Walmart Canada has told customers who used its photo centre from June 2014 to
July 2015 that their credit card data and other personal information has been
Last July, the retailer took down the photo centre website and mobile
applications operated by PNI Digital Media, based in Vancouver and owned by
Staples Inc. It also notified those who used the photo centre during the period
of a possible data breach.
In new emails dated Nov. 4, Walmart said its investigation showed an
unauthorized party used "malware" - or malicious software - on some of PNI's
servers supporting its retail clients, including some servers that hosted the
Canadian photo centre site.
Other retailers that used PNI Digital Media - such as Rite-Aid, CVS and Costco
in the U.S., plus Tesco in Britain - also took their photo processing sites
offline last July.
Banks Slam Home Depot's Bid To Approach Data Breach Class -
Banks want control over what's released to others
A putative class of banks suing Home Depot over its 2014 data breach on Friday
blasted the retailer's bid to directly tell absent class members about potential
settlements it may strike with Visa and MasterCard, arguing that the move will
lead to misleading and coercive information being distributed.
In responding to Home Depot's recent request for the entry of an order
authorizing it to communicate freely with absent class members about settlements
it may reach with card brands, the putative class - which is made up of 50 banks
and 17 credit union associations - contended that the proposed disclosures were
insufficient and shouldn't be done without the involvement of class counsel.
Insider Threat - Home Depot HR Employee Sentenced for Stealing Personal Data
from Fellow Employees
A former Home Depot employee has been sentenced to federal prison for stealing
personally identifying information from fellow Home Depot employees, the U.S.
attorney in Atlanta announced Thursday. Paulette Shorter, 32, was sentenced to
two years and a day for stealing information from fellow employees and job
applicants and using it to apply for nearly three dozen credit cards, said U.S.
Attorney John Horn. Shorter, who had access to the information because she
worked in the human resources department at Home Depot's corporate headquarters
in Atlanta, pleaded guilty to fraud and trafficking in counterfeit instruments
in July. Shorter was the second Home Depot employee sentenced in the scheme. In
January, Lakisha Grimes, 38, of Conyers, was sentenced to two years in prison
for her role in the thefts. Prosecutors said that Home Depot's corporate
security discovered the scheme after a tip from a Home Depot employee.
Schnuck's data breach limited liability judgment of $500,000 headed to appeal by
their merchant bank and payment processor
Schnuck's contract likewise forced it to indemnify Citicorp against Visa and
MasterCard's "assessments," subject to the $500,000 limit. For noncompliance
with the industry-imposed network security framework known as the Payment Card
Industry Data Security Standard, or PCI DSS, the limit is $3 million, according
to court documents, while for fees, fines or penalties for noncompliance with
Visa or MasterCard operating standards, the limit does not apply at all. In
his January ruling, the judge ordered Citicorp and First Data to return money in
excess of $500,000 that they had withheld for banks' losses.
Because the payment processing agreement between the parties didn't exclude data
compromise losses in a limitation of liability clause, Schnuck's maximum
liability for the breach is $500,000, Judge Ross said. The judge ruled the
payment processors must pay for losses over that amount, plus fines and fees
from Visa and MasterCard.
A Missouri federal judge on Friday paved the way for a pair of payment
processors to immediately appeal to the Eighth Circuit a ruling that Schnuck
Markets' liability for a 2013 data breach is limited to $500,000. law360.com
FBI says 992 CryptoWall ransomware complaints last year generated
$18M in losses for companies
And that's just from those victims who reported the crimes to the U.S.
government; a huge percentage of cybercrimes never get reported at all. The
financial impact to victims goes beyond the ransom fee itself, which is
typically between $200 and $10,000. Many victims incur additional costs
associated with network mitigation, network countermeasures, loss of
productivity, legal fees, IT services, and/or the purchase of credit monitoring
services for employees or customers. Between April 2014 and June 2015, the IC3
received 992 CryptoWall-related complaints, with victims reporting losses
totaling over $18 million. ic3.gov
Partner Spotlight: CONTROLTEK
After featuring FE Moran last month, we are pleased to feature CONTROLTEK, a
dynamic company dedicated to being the most agile, client focused security
solutions provider for retailers and banks in the industry.
We spoke with Rubin Press who has recently been named the Vice President of
Global Sales about CONTROLTEK and their three-year partnership with Nedap:
A Tradition of Creating the Future
CONTROLTEK has been providing quality solutions for the past 40 years, opening
their doors back in 1976. As a second-generation family owned business, they
take pride in delivering high caliber solutions, systems and support. The
company's commitment to research and development is combined with a willingness
to listen to the people who depend on our products every day. CONTROLTEK is
proud to say they have impacted the way assets are secured globally by
relentlessly researching and introducing new materials and new features.
"We wear our mission, vision and values on our sleeves with everything we
encounter. Our key strengths include the ability to provide unique solutions
that address our clients' specific needs."
- Rubin Press
Being on the forefront of asset protection and security solutions, the company
has three divisions focused on understanding and servicing their retail client's
needs: Inventory Security Solutions, Intelligent Security Packaging (ISP), and
Inventory Visibility Systems (IVS). This enables them to focus more specifically
on the specific challenges their clients face on a daily basis.
CONTROLTEK offices embrace a very collaborative and enthusiastic open
environment. From strategically placed meeting spots throughout the office
facilitating project discussions, to having ping pong and foosball tables out in
the open to promote a creative atmosphere for nurturing innovative thinking.
CONTROLTEK & Nedap Retail: A
As a proud partner for three years now, Rubin Press has a strong understanding
of Nedap's core values and services and how they align with his own. When asked
about the partnership, Rubin said:
"I've dealt with various partners over the last 27 years and Nedap is one of
the more pleasurable organizations to work with on many fronts. It's not just
their superior technology solutions being offered, but it's their people and how
dedicated they are to supporting their partners. Everything we do together is
focused on how to best support our clients and that's been a winning recipe for
us. We are excited to continue our growth as a long-term partner."
To learn more about CONTROLTEK
out their website
schedule a security assessment here
For more than 31 years, NuTech National has set
the pace for innovation and excellence, serving major retail chains across the
nation with the industry's largest network of sales, service, installation and
Founder and President of NuTech National, and
Director of Sales, talk about the latest features and services the company has
rolled out over the past year in this LPNN interview. From NuTech Link 6.0,
their latest retail management security software - to their Depot Services - to
Smart Retail Alert and Employee Watch, learn how NuTech sets itself apart from
other alarm companies.
MCs Joe LaRocca and Amber Bradley
take a serious look at the latest National Retail Security Survey, discussing
the study's most surprising findings, the benefits it brings retailers, and the
evolution of the LP industry over the past 10 or so years.
Solution Providers, have a
video or commercial you want to publish?
Ransomware Now Gunning for Your Web Sites
Fraudsters are developing ransomware that does the same but for Web sites -
essentially holding the site's files, pages and images for ransom. This latest
criminal innovation, innocuously dubbed "Linux.Encoder.1" by Russian antivirus
and security firm Dr.Web, targets sites powered by the Linux operating system.
The file currently has almost zero detection when scrutinized by antivirus
products at Google's Virustotal.com, a free tool for scanning suspicious files
against dozens of popular antivirus products.
Typically, the malware is injected into Web sites via known vulnerabilities in
site plugins or third-party software - such as shopping cart programs.
Once on a host machine, the malware will encrypt all of the files in the "home"
directories on the system, as well backup directories and most of the system
folders typically associated with Web site files, images, pages, code libraries
In EMV's Wake, Girding Against CNP Fraud
"Where there is opportunity, there is risk." So declared a recent e-book by CA
Technologies, which delved into the 3-D secure landscape and the steps merchants
must take to combat fraud in the wake of the EMV liability shift. As the firm
noted, eCommerce continues to grow at a heady pace, with more than 1 billion
mobile customers in place. The firm noted that more than 1.4 billion smartphones
are in use globally, which translates into an eCommerce market that is worth as
much as $1.7 trillion at present. The wholesale embrace of eCommerce by
consumers means that fraud - and specifically payments fraud through card not
present (CNP) chicanery - has ample opportunity to grow, too. In fact, according
to CA Technologies, the $2.9 billion in CNP fraud that was recorded in 2014 is
likely to double by 2018. Of course, the now official transition to EMV in
the United States has some precedent elsewhere in the rise of CNP fraud. Within
the United Kingdom, for example, CNP fraud skyrocketed in the wake of that
country's adoption of EMV in 2004, with a staggering 63 percent growth rate.
Similarly, in Australia, post the 2004 EMV transition, CNP fraud grew at a 39
percent CAGR. And so, with the examples of CNP fraud on the world stage just
mentioned, CA Technologies said that a common theme emerges: There may in
fact be a decline in stolen cards, or counterfeiting efforts. But cyberthieves
are on the lookout for new avenues of fraud, which begs the question as to how
players across the payment chain - from merchants to gateway companies to
payment processors - can combat CNP fraud. One way to spur increased
adoption among consumers is what CA Technologies termed its "multi-layered
approach" - which in this case uses a "zero-touch" authentication process that
helps merchants identify cardholders in real time, using historical fraud data
and other inputs to assign them a risk score, all without any impact to the
consumer during the transaction process itself.
Online Sales Taxes - Good for Stores and eTailers
In 2014, three researchers at Ohio State University wanted to investigate how
the so-called 'Amazon Tax' would affect the ecommerce company. Many states had
passed laws requiring large online retailers to collect and remit sales taxes.
Spin artists have used this study to argue that sales taxes kill ecommerce, but
here's what they neglect to mention: those same households spent 19.8 percent
more with other online retailers and an additional 2 percent more at
brick-and-mortar stores. For big-ticket items ($300 or more), consumers were
most likely to shift purchases from Amazon to other merchants. Taxes did not
reduce online spending. Rather, the study proved that online consumers are price
China's JD.com sues Alibaba, claiming false
advertising on fast delivery
QVC's U.S. web sales rise 15% in Q3
Blue Nile's Q3 revenue increases 4%
County, FL: Lowes hits back at copper thieves
On Wednesday, November 4, 2015, Polk County Sheriff's Office Organized Retail
Crime detectives arrested 41-year-old, Brian Hunsche of Lakeland, charging him
with 8 counts of Grand Theft, 5 counts of Dealing in Stolen Property, and 5
counts of False Verification to a Second Hand Metal Recycler. Hunsche thought he
could get away with stealing copper wire from several Lowe's stores. He was
wrong. PCSO detectives, working with store Loss Prevention/Safety personnel,
identified Hunsche as the suspect who had been to three different Lowe's
locations on eight different occasion during September and October, stealing
over $6,000 in copper wire. Hunsche then took the wire to a local recycle center
and sold it for cash. Detectives took Hunsche to jail.
Waterford, CT: $7,000 in Designer Coats Stolen From Macy's
The Waterford Police Department is trying to identify the two subjects in the
above pictures. The two men are suspects in the theft of approximately $7,000
worth of Tommy Hilfiger and North Face coats from the Macy's store in Waterford.
The thefts took place over a three-day period at the end of October, police
Glastonbury, CT: Man Suspected in $6,000 Cigarette Theft
A man accused of breaking into a Glastonbury convenience store and stealing more
than $6,000 worth of cigarettes is suspected of committing several thefts with
his brother and sister, according to Glastonbury Police. Police arrested Kevin
Marshall, 50, on Nov. 5 and said he broke into the Sam's food store in
Glastonbury in June and stole the cigarettes. He, his brother and sister, are
accused of committing a string of convenience store burglaries throughout the
state, Glastonbury Police said.
New City, NY: Two busted for shoplifting at the Best Buy at Palisades Center
At 12:15 PM Nov. 8 the Clarkstown Police Department received a report of
shoplifting at the Best Buy at the Palisades Mall. Police say that Andre
Pritchard, 44, and Michael DeMaio, 46, had reportedly been observed by loss
prevention employees taking merchandise valued at $1,395.00. The merchandise
consisted Bose headphones and a UP3 Jawbone. The duo attempted to leave the
scene, but were apprehended by responding officers, police said.
Portland, OR: Two Safeway employees sprayed with Raid
during Shoplifter's attempt to flee
A 52-year-old man who police say was caught stealing a cart load of merchandise
from a Portland Safeway store reached for something unexpected when a security
guard confronted him. Security guard Christopher Neifert stepped in front of the
cart as Lawrence Howard Dorris was about to exit the store without paying for
about $700 worth of goods, police said. When Neifert attempted to push the cart
back into the store, Dorris grabbed a can of Raid bug spray and sprayed it in
Neifert's face. When another Safeway employee attempted to stop Dorris and
grabbed onto his cart, Dorris sprayed him as well. While spraying both Safeway
employees, Dorris also threatened to ignite the flammable substance. After
struggling over the cart with the two men, Dorris eventually gave up and left
the store. Dorris is set to be arraigned at 9:30 a.m. Monday morning, facing
first degree robbery and 2 counts of unlawful use of a weapon from the Aug. 24
incident. He was arrested Oct. 29.
Orange, CT: Kohl's shoplifter fled officers but left bag with ID behind
A New Haven woman is facing a slew of charges after police say she escaped from
officers after shoplifting earlier this month - but left a bag with her ID and
address at the scene. She was also allegedly found to have outstanding warrants
on the Shoreline. Police found Eliana Perez, 32, at her home and arrested there
after the Nov. 2 incident. Police also say Perez was wanted on warrants from
police in Branford and Madison. Officers responded to the Kohl's store on Bull
Hill Lane shortly after 10 p.m. Nov. 2 on a report of a shoplifting. They
allegedly found Perez had taken $486 worth of clothes and shoes without paying.
She was stopped by store security but broke free and fled in an awaiting
Little Rock, AR: Walmart Loss Prevention Associate smartly retreats
as suspect pulls a gun
Walmart store security told Little Rock police that when they approached a
possible shoplifter Saturday afternoon, the man said he had a gun and ran away,
according to a police report. Christopher Smith, 32, of Little Rock, was seen
about 1 p.m. Saturday putting items in a backpack. Afterward, Little Rock police
officers located him a short distance away and arrested him. Smith is accused of
taking $340.88 worth of assorted electronics from the store. He was charged with
aggravated robbery and theft of property.
Waterford, CT: Police investigating credit card fraud at Target
The Waterford Police Department is asking for the public's help to identify two
people who are suspected of credit card fraud. The department says two people
used an illegal credit card at the Target store on Route 85 on Friday, November
7th around 6:00 p.m. to purchase bath towels and gift cards.
Kinston, NC: Three Charged in Vernon Park Mall burglary;
attempted Hibbett Sports break-in
Kinston Police arrested three teens and a juvenile after a store larceny and
breaking and entering early Monday morning. Officers say the four broke a glass
door at Vernon Park Mall which sounded the alarm at Hibbett Sports. There was
damage to the security gate at the entrance to the store, but the suspects
didn't get inside. Meanwhile, a larceny was reported from the Sweet Frogs just
two miles away. Officers looked at security footage from both locations and
identified the suspects. Police were able to arrest and charge the four in
connection to the larceny at Sweet Frogs.
Londonberry, NH: Police are warning people to be aware of a spike in credit card
fraud, particularly involving altered gift cards - a phenomenon that has
appeared recently in clusters around the country
Londonderry has been seeing multiple reports of credit card fraud per week for
the past several months, police detective Chris Olson said. He said criminals
obtain stolen credit card data online, re-encode magnetic strips on gift cards
with that information, and then use the gift cards on spending sprees. Since
gift cards don't have identifying information, it's easy for people to use them
without getting caught. In Londonderry, Visa Vanilla gift cards in particular
have accounted for many of the reports of fraud, Olson said. Londonderry has
seen instances reported at places such as Hannaford, CVS, Walgreens and Rite
New Zealand: Retailers work together to fight crime in Wellington CBD
Wellington retailers have taken the law into their own hands, starting a
successful crime-prevention initiative. The Eyes On campaign is a between 180
CBD retailers and police. They share CCTV footage and images of offenders with a
security company, which immediately sends a text message and email 'warning'
alert to other retailers. The initiative first started in November 2014 but
dwindled away after Christmas. It was revived again in March this year by the
Inner City Association which used a grant from Wellington City Council to employ
staff member Heather Morris. Police say the initiative has resulted in arrests
and a downward trend in shoplifting. Constable Roger Fouhy, of the Wellington
neighborhood police team, said the inner city was a problem area with a high
crime rate but recent statistics showed shoplifting in the area was on a
downward trend since April. "I'd like to think Eyes On is having a huge effect
and this will continue."
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Weekend Violence Results
Four Dead, Three Injured
The vast majority of violence in retail obviously
occurs during robberies across the country, predominantly on the weekends. This
weekend, regretfully, 4 were killed and 3 were injured, which is a little higher
than the norm, but it does reflect the ongoing trends of increased robberies,
primarily due to the heroin epidemic in the major cities that's been reported on
in numerous publications. In keeping with that, the Daily will begin charting
all deaths that occur in the retail industry during these incidents and others
like it. Additionally, we'll be capturing the weekend violence in our new
"Violence in Retail" section we're debuting today.
CA: Man Killed, Woman Injured In Shooting At Lennox Strip Mall
Homicide detectives investigated a shooting incident Monday that
killed a man and injured a woman at a strip mall in Lennox.
Shortly after 3 a.m., deputies were sent to the 11000 block of
Hawthorne Boulevard for report of a shooting, according to the
Los Angeles County Sheriff's Department. Upon their arrival,
authorities located a man and woman suffering from apparent
gunshot wounds at the scene. Paramedics transported the woman to
a hospital in unknown condition. The man was pronounced dead at
Winston-Salem, NC: Two Family Dollar employees
shot during Armed Robbery
Two employees of a Family Dollar store were wounded during a
robbery Sunday night, Winston-Salem police said. Lt. T.A. Boyles
said the robbery took place at 8 p.m. at the Family Dollar store
on Old Rural Hall Road. Boyles said that two men entered the
store, one of the men stayed at the front door while the other
approached store employees and demanded money while brandishing
a handgun. Sometime during the robbery, shots were fired inside
the store, causing the injuries. The injured employees received
non-life-threatening wounds and were taken to a local hospital
Roanoke Rapids, NC: Rite Aid Armed Robbery suspect dead
Fox8TV has reported a man wanted in connection to an armed
robbery at the Rite Aid in Roanoke Rapids and for the murder of
two Davidson County residents is dead and his girlfriend is in
custody, according to the Davidson County Sheriff's Office.
Lloyd Franklin, 34, and Jennifer Lanning, 38, had been wanted by
law enforcement for more than a week.
Georgetown, NC: CVS Armed Robber killed in Police shootout
Reports indicate a North Carolina man who was charged with
robbing a Georgetown pharmacy was killed in a police shootout in
Philadelphia. On Saturday, Nov. 7, 34-year-old Lloyd Wayne
Franklin was killed after he opened fire on police officers at a
Philadelphia hotel. His death came more than six days after
Franklin was charged with robbing CVS Pharmacy, located at 405
N. Fraser St. in Georgetown. On Nov. 1 at about noon, Georgetown
Police Department officers responded to CVS after employees
reported a man - later identified as Franklin - robbed the store
of more than $1,100 worth of cash and drugs. Police officials
said they were able to identify Franklin by comparing video
surveillance images and witness statements to a bulletin they
had received from the Davidson County (North Carolina) Sheriff's
Austin, IN: Jewelry store owner slain in robbery
Indiana State Police say an autopsy found the owner of a
southern Indiana jewelry store had been shot and his death is
being investigated as a murder. Police say the preliminary cause
of death for 79-year-old John Turner of Austin was a gunshot
wound to the head. Police now say someone entered John's Coin
and Jewelry Shop in downtown Austin and robbed and shot Turner.
Hagerstown, MD: Former employee charged With Death Threats towards a McDonald's
The Office of the State Fire Marshal and the Washington County Sheriff's Office
responded to the McDonald's in Halfway after verbal threats were made against
the store manager. Eric Tugbeh Carlton Thomson, Jr. (22) was released from
employment at approximately 12:00 p.m. on Sunday, November 8th. He immediately
uttered threats to shoot the manager and also threatened to set fire to the
managers' home. Thomson was taken into custody at the scene.
Jared in Asheville, NC the victim of an Armed Robbery
The Buncombe County Sheriff's Office says they are looking for suspects after a
robbery and a chase Sunday night. Deputies say around 5:55 pm Sunday they became
involved in a pursuit involving subjects that committed a robbery at Jared's
Galleria of Jewelry at 4 South Tunnel Road in Asheville. Police were able to
stop the vehicle with 'stop sticks', but the robbers then fled on foot.
TX: Arrests made in $5,000 Counterfeit Money investigation
Three people have been arrested on forgery and other charges related to an
investigation concerning counterfeit money being distributed throughout the city
and Gregg County. Longview Police responded to the 700 block of Highway 31 on a
call of suspicious activity at one of the rooms of a motel. Upon arrival,
detectives recognized suspects they believe were involved in an ongoing
investigation about counterfeit money. Armed with a search warrant for the room,
detectives located over $5,000 in counterfeit money, as well as many fake
identification cards, stolen drivers licenses, counterfeit checks and stolen
credit cards. Detectives also seized equipment they believe were used in the
production of counterfeit products.
Co, IL: One in prison, one no-show in toilet paper theft case
About 10,000 rolls of donated toilet paper were taken from a locked trailer
parked at St. Martin de Porres, on June 30. The toilet paper had been collected
by schoolchildren, Illinois National Bank employees and others as part of a TP
the Town drive in June. One of the two people arrested this summer in connection
with the theft of 10,000 rolls of toilet paper from the St. Martin de Porres
Center is in prison for an unrelated crime, and the other failed to appear in
court and is being sought by Springfield police. Roderick F. Chester, 50, of
Regency Court, was arrested July 2 as a result of an anonymous tip and charged
with misdemeanor theft, but he did not show up on his scheduled court date.
Tamika Brownlee, 34, was arrested a few days later and charged with both
misdemeanor theft and felony theft based on a prior theft conviction. Brownlee
was subsequently sentenced to 5 1/2 years in prison on an unrelated theft
conviction. Milhiser said the two were charged with theft less than $500 because
"it appears that many people were helping themselves to the toilet paper when
word spread that the trailer was open."
Calgary, CN: Police looking for suspects in Drive
by shooting near Deerfoot Mall
Rome, GA: Woman Arrested After hitting Mount Berry Square Mall Security Officer
with her car
Kay Jewelers in the Exton Square Mall, Exton, PA hit with a Glass Lift robbery;
suspect(s) plyed away at the metal stripping from the showcase enabling the
person(s) to steal $24,000 of merchandise
Jared in the King of Prussia Mall, King of Prussia, PA was the victim of a Grab
& Run on Sunday, 2 Diamonds rings valued at over $5,400
Slovakia: $215,000 Ring stolen from ALO Diamonds
in the Eurovea Gallery in Bratislava
Boost Mobile - Concord, NC - Armed Robbery
BP - Rutherford, Co, TN - Armed Robbery
Dollar General - Dunkirk, NY - Burglary
Dollar General - Columbus, GA - Armed Robbery
Family Dollar - Bibb Co, GA - Armed Robbery
Guardian Drugs - Morinville, AB, CN - Armed Robbery
Jared - Asheville, NC - Armed Robbery
Kum & Go - Omaha, NE - Armed Robbery
Neese Grocery -Madison Co, GA - Armed Robbery
M&S Food Market - Battle Creek, MI - Shooting
Mobile - Manchester, NH - Armed Robbery
New Star - Rochester, NY - Armed Robbery
Pleasures - Denver, CO - Armed Robbery
Speedway - Dayton, OH - Armed Robbery
TJ Tobacco - Marion, OH- Armed Robbery
West Point Food Mart - West Point, GA - Armed Robbery
Z Market - Lexington, KY - Armed Robbery
7-Eleven - Affton, MO - Armed Robbery
7-Eleven - Norfolk, VA - Armed Robbery
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Active listening is absolutely critical if you really expect to
influence change or modify behavior. You've got to hear what they're saying
before you can plan or expect to do virtually anything. And hearing what they're
saying is not simply hearing the words it's all about hearing the meaning and
the intentions behind the words. Because words have a tendency to hide the true
meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in
words. With the number one obstacle being one's self hearing is often drown out
by how we want others to view us. So if you can leave your self at the door so
to speak you can then begin to focus on hearing what they're saying.
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