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The 2017 Security 500 Rankings - Retail Sector Top 22 (Connected Commerce)
Conducted by Security Magazine

Which security programs are taking the lead? These 500 enterprises have been ranked through metrics to determine the forerunners in 17 sectors.

The 2017 Security 500 Rankings
Retail (Connected Commerce)

1. Wal-Mart Stores, Inc.
Kenneth Senser, Sr. VP of Global Investigations, Security & Aviation & Travel

2. eBay
Jim Fussell Senior Director, Global Safety & Security

3. Starbucks
Garrett Petraia, VP; Chief Security Officer; Global Security

Michael Cava, Chief Security Officer

5. L Brands
John Talamo, Senior VP of LP & Safety Services

6. Under Armour
Fred Bealefeld, VP; Chief Global Security Officer

7. Abercrombie & Fitch
Shane P. Berry, Group VP of AP

8. Ascena Retail Group, Inc
Brian Bazer, VP, AP & Safety

9. Brinker International
Bill Heine, CSO

10. Big Y Foods
Mark Gaudette, Director of LP

11. Yum Brands
Steven Antoine Director, Global Assets Protection

12. VF Corporation*
Justin Cullinan, Head of Global Security

13. Ralph Lauren Corporation

Scott Lancaster, Senior VP; Chief Information Security & Privacy Officer

14. The Wendy's Company/Arby's Group
Chris Manning, Director of LP, Safety & Security

15. Costco*
Steven Dean, Director of Security

16. CVS Caremark
Frank Price, VP; Chief Information Security Officer

17. Art Van Furniture
Michael F. Case, Director of LP

18. Staples
Brett Wahlin, Senior VP; Chief Security Officer

19. Kohl's Corporation*
Randy Meadows, Senior VP of Loss Prevention

20. The Kroger Co.*
Mike Lamb, VP of Loss Prevention

21. Safeway*
Kathleen Smith, VP of AP

22. Things Remembered 
James Baumgart, Senior Manager of Loss Prevention


The 2017 Security 500 Methodology

Three Retail Executives Make SSN's Honor's List
Security Systems News honors '20 under 40' End User Class of 2017
The Continued Merging of Physical Security & IT

Security Systems News is excited to introduce and honor its "20 under 40" End User Class of 2017, made up of the next generation of security professionals leading the industry today.

Each of these winners shares a passion for what they do, as well as a thirst for knowledge of the industry, new technologies and professional development.

A new theme for this year, and one that reflects what is going on in the industry today, is the focus on IT, specifically information security and cybersecurity.

There was always a separation between IT and physical security, but it is important for us to be working together for oversight and collaboration," Amanda O'Loughlin, security supervisor for Crane Currency, pointed out. O'Loughlin sees "continued development in that area of collaboration between physical security and IT" as everyone tries to stay one step ahead of hacking and data breaches, especially with remote and mobile access becoming more prominent in security.

With physical and information security merging, many in this year's class pointed to the increasing importance of data, from securing it to mining it for actionable info.

Matt Cain, senior investigator-Corporate Security for Verizon, is excited about the potential of predictive analytics and the use of data.

Dave Harben, enterprise leader of asset protection, Ascena Retail Group, also highlighted analytics-more specifically prescriptive analytics-as an up-and-coming technology, one that will help people to be more efficient. "You can get a lot of data from very different data pools, and you get a lot of information, and it gives you the ability to react very quickly," he said.

Brady A. Phelps, physical security supervisor, Grant County Public Utility District said, "I think that each and every physical security professional is going to have to open up to the idea that they're going to have to be cybersecurity professionals as well."

SSN will be honoring all of its "20 under 40" honorees at a special reception during its TechSec Solutions conference, an event focused on new and emerging technologies in the physical security space. TechSec will be held in Delray Beach, Fla., Feb. 26 and 27, 2018.

Matt Cain, 38, Senior investigator-corporate security, Verizon, New York

"Originally, I wanted to be in law enforcement but I took a position in LP catching shoplifters while going to college and never looked back," he explained. "The more I learned about the industry, the more I learned I had a niche and I moved up very quickly."

At Verizon, Cain works with a team of investigators in the company's Great Lakes Market, covering approximately 300 stores in nine states.

In the area of new and exciting technology, Cain said he has always been interested in predictive analytics and the use of data.

Looking to the future, he thinks there will be "quite a few changes in order to keep up with new technologies such as facial recognition, etc.," he noted. "I'm also interested to see how the Internet of Things (IoT) world plays a part in how things are integrated."  

Dave Harben, 35, Enterprise leader of asset protection, Ascena Retail Group, Pataskala, Ohio

As the enterprise leader of asset protection for Ascena Retail Group, Dave Harben works with a team to oversee a total of 4,800 stores.

Ascena has eight different brands: dressbarn, maurices, Justice, Lane Bryant, Catherines, Ann Taylor, Loft, and Lou & Grey. "Each brand had their own asset protection and loss prevention security department," Harben said, and in January 2017 Ascena decided to streamline the process. "Now, we cover all of the brands. ... Most of our time has been [spent] pulling data together on what each brand was doing specifically and rebuilding a new AP program for a $7 billion company."

Harben highlighted analytics-more specifically prescriptive analytics-as an up and coming technology, one that will help people to be more efficient.

Armando Martinez, 32, Regional loss prevention manager-Midwest, Bob's Discount Furniture, Manchester, Conn.

In his current role at Bob's Discount Furniture, Armando Martinez is responsible for "driving our loss prevention program in 21 retail stores in Illinois, Indiana, Wisconsin and Missouri, conducting audits, store investigation training, store safety, and security of our buildings, for example" he said. He also manages and maintains the company's loss prevention case management and audit management systems, as well as its website.

Since Martinez joined Bob's Discount Furniture in late 2015, the company has grown from 64 to 89 stores.

"I have helped to open 21 of those stores here in the Midwest," he said. "So I have had the opportunity to play a heavily involved role in [the] planning and coordinating of our security systems in those new facilities and creating the roadmap for future buildings."

A tech enthusiast, Martinez said it is exciting to see how far CCTV has come. "When I started in loss prevention 10 years ago, I was working at a store changing VHS tapes out of a VCR every day, and today we are tapping in remotely to NVRs from our home and viewing locations from anywhere," he explained. securitysystemsnews.com

NEW Whistleblower Case
Mattress Firm Files Suit Alleging Multi-State Real Estate Fraud, Bribery Scheme
800 Stores - Shell Companies - 'Inner Circle' of Developers -  $40M

Accusing a host of real estate companies and executives, including its nationwide real estate broker, of a multiyear scheme that involved inflated store rents, bribes, high-priced gifts and kickbacks from developers. The company claims the scheme may have affected more than 800 stores nationwide.

Houston-based Mattress Firm is suing Colliers International's Atlanta office, Colliers International Senior Vice President Alexander Deitch and two of the retailer's former in-house real estate executives - Bruce Levy and Ryan Vinson - for allegedly steering Mattress Firm stores to locations with leases well above market rates.

It alleges in the lawsuit that the trio was responsible for some 1,500 new stores during their time leading Mattress Firm's real estate efforts, as well as hundreds more lease renewals.

Mattress Firm tapped Deitch in 2010 to help expand its retail empire. According to a lawsuit filed in Harris County, Texas, Oct. 30, Deitch, Levy and Vinson were the primary influence on the retailer's real estate decisions, from where to open and close stores to construction budgets.

The arrangement helped Deitch become one of Colliers' top producers, Mattress Firm claims in the suit. The retailer also accused Colliers of being negligent and overlooking Deitch's "improprieties" since it reaped commissions from the arrangement. 

Sources tell Bisnow Deitch was fired this past weekA link to his biography on the firm's website has been disabled, but his office phone still identifies him as being there.

Thomas said the company was tipped off to potential wrongdoing in 2016 by an unidentified party outside of Mattress Firm. Levy and Vinson were allegedly fired last year as a result of a preliminary inquiry, he said.

In the lawsuit, Mattress Firm details an alleged nearly decade-long, multilayered scheme principally controlled by Levy and Deitch, with the knowledge of Vinson. Mattress Firm accused Deitch and Levy of using a series of shell companies to "secretly own" numerous properties that housed new Mattress Firm stores, along with the help of an "inner circle" of developers who concealed their equity interests.

Those developers also allegedly paid bribes and kickbacks to Deitch, Levy and Vinson to secure a "large number of [Mattress Firm] leases," charge above-market rents and secure leases lasting longer than typical for a Mattress Firm store.

Editor's Note: Has your retailer worked with this firm? bisnow.com

The $85M Insider ORC
"The Girls" - "The Guys" & "The Lookouts" at Pilot Flying J Truck Stops
Two Sets of Books - Defrauding "Unsophisticated" Truckers
2nd Day of Trial - 14 Pled Guilty - 2 Got Immunity - 4 Being Tried

The four out of twenty involved facing trial in Chattanooga are former Pilot President Mark Hazelwood, former vice president Scott "Scooter" Wombold and two former saleswomen, Heather Jones and Karen Mann. Their lawyers said in opening statements that they should not be found guilty by association and that they didn't knowingly commit illegal acts.

But prosecutors allege that that the two executives were at meetings and copied on correspondence about the scheme and that the more junior sales representatives served as "lookouts" and a first line of defense if trucking customers became suspicious about not receiving their rebates they expected.

The government's first witness was Janet Welch, a former Pilot employee who pleaded guilty early in the investigation. Welch testified that she worked in the Knoxville headquarters with defendants Mann and Jones, and that together their colleagues they were known as "the girls," who supported "the sales guys" who operated around the country.

Welch said it was her role to do the paperwork on the deals struck with trucking company customers, and detailed how two sets of books were kept at Pilot: one with the prices that the customers thought they were getting, and another with the higher prices they were actually being charged.

Welch explained that there were two major types of arrangements with the trucking companies made to entice them into buying their fuel at Pilot. One was calculated in terms of "cost plus," or the wholesale price of diesel plus an agreed-upon number of cents per gallon. The other was "retail minus," or a certain number of cents discounted off the posted prices at truck stops.

Assistant U.S. Attorney Trey Hamilton on Tuesday guided Welch through a series of internal documents that she said showed how she was instructed to change the rebates that trucking customers thought they were getting in the internal billing system. The point, she said, was "to make the customer think they were getting a price lower than they really were."

Pilot ultimately agreed to an $85 million settlement with most of the defrauded customers as well as a $92 million penalty to the government.

Editor's Note: Wonder if one of the two or even both who got immunity were whistleblowers? All it takes is one to get jilted - upset - short changed etc. islandpacket.com

Lubbock, TX: Target Vacuum Cleaner Thief suing Target for $10 Million
because LP Agent used Jiu Jitsu to stop him

A Lubbock man is suing a Target for $10 million claiming he was assaulted by an employee after authorities say he was caught shoplifting. Kelton Arthur claims in his lawsuit that he was tackled by a Target store employee in July of 2016. The employee says Arthur was trying to steal a vacuum.

The lawsuit claims the employee knocked Arthur from behind which caused his injuries. The employee then "attacked" Arthur as he was lying on the ground, the suit continued.

A police report indicates Arthur stole merchandise from the store and tried to run away. The employee "placed his hands" on him to keep him from leaving but Arthur turned around and "bit him on the arm." According to the report, the suspect tried to "gouge" out the employee's eyes but he was able to control the suspect until officers arrived. Neither men needed to go to the hospital.

The employee said his skills in Jiu Jitsu very well might have saved his life and prevented others from getting hurt. A grand jury indicted Arthur for robbery but in September of this year, Arthur pleaded guilty to the lesser charge of theft. He was sentenced to one day in jail. kxan.com

New Industry Model - Precedent-Setting
Nike Signs First Ever Watchdog Group Contract
Right to Inspect Overseas Factories

In what may become a precedent-setting contract, Nike has agreed to give a watchdog group the right to inspect working conditions in overseas factories that make Husky apparel for the University of Washington.

Many other colleges and universities around the country are expected to follow the model contract that the UW has negotiated, said Rod Palmquist, a former UW graduate student who was part of the negotiating team.

At issue was Nike's refusal to allow a watchdog organization, the Worker Rights Consortium (WRC), to inspect the factories where it makes clothes.

Nike sells millions of dollars worth of college-branded gear throughout the country, in stores like the UW Bookstore, to sports fans. Under the contracts, each college and university gets a cut of the proceeds for gear that features that university's logo.

A student-led group, United Students Against Sweatshops (USAS), was behind the push to renegotiate the contract. Nationally, USAS has staged protests outside Nike stores around the country to draw attention to the issue, and in the spring, dozens of students showed up at a UW Regents meeting to push for a change to the contract that would allow the watchdog group entry to the factories.

Under the terms of the contract, Nike must withdraw orders from a factory if workplace violations are discovered and the company is unable to get the factory to agree to a remediation plan, Palmquist said. seattletimes.com

U.S. cargo thefts up in volume, down in value in Q3 2017
The average loss value per incident in the third quarter fell 17 percent from the previous quarter to $117,137 amid a 24 percent increase in the number of theft incidents, according to data from Sensitech United Technologies.

A total of 160 thefts of cargo occurred in the United States during the third quarter of the year, with 57 of the incidents occurring in July, 56 in August and 47 in September, according to a new analysis by Sensitech United Technologies, the firm formerly known as FreightWatch Intl.

Just one theft valued at over $1 million was recorded in the third quarter, compared with four for Q2 2017 and five in Q3 2016.

Building and industrial materials accounted for 19 percent of total thefts in the previous quarter with an average value of $66,418. Tying for second on the quarterly theft list were the food & drinks and home & garden categories, which each logged 18 percent of total thefts. Electronics came in as the fourth most stolen product type at 10 percent, with a higher than usual average value of $459,721, which was a 48 percent increase over Q2 2017, Sensitech said.

Among the categories of electronics stolen, the primary target was televisions (44 percent), according to Sensitech data. americanshipper.com

Southern Imperial and FFR Merchandising Join Forces as siffron
Southern Imperial has recently announced its joining with FFR Merchandising, under the siffron brand. The siffron brand reflects the strength of the combined businesses that, together, possess the ability to deliver improved service levels, broader product selection, and increased manufacturing sourcing options. Read more in today's Press Release column below.

Dollar Tree Wining in Dollar Express Court Fight
Trademark Counts Stay Alive In $156M Dollar Stores Suit

Delaware judge declined Wednesday to prune four trademark-related claims from an 18-count, more-than-$176 million Dollar Tree Inc. suit against failed discount chain Dollar Express Inc., citing reasonable arguments that Dollar Express violated limited-use rights. law360.com

Plainfield, IL: Amazon faces $28,000 fine over death at warehouse
Amazon is facing a $28,000 state fine over safety violations from when a worker at a suburban Indianapolis warehouse was killed when a forklift fell on him. The Indiana Department of Labor's order says Amazon didn't provide adequate training and safety procedures weren't followed before the Sept. 24 accident at the company's Plainfield distribution center. Authorities say 59-year-old Phillip Terry of Indianapolis was fatally crushed when a forklift's lift fell on him while he was doing maintenance work on it. indystar.com

Violence Has Increased & The South Tops The List
FBI: Police Officer Felonious Deaths Up 60%

A total of 118 law enforcement officers were killed in the line of duty in 2016, according to the FBI's annual Law Enforcement Officers Killed and Assaulted (LEOKA) report released last week. Of those deaths, 52 were accidental and 66 were felonious.

Both are a significant increase from 2015 when 45 officers died accidentally and 41 were feloniously killed in the line of duty.

Additionally, 57,180 officers were assaulted in the line of duty, with nearly 30 percent of those officers being injured in the incidents and an average of 157 officers assaulted per day and a 10% increase from 2015.

The 60% increase in officers being murdered in the line of duty and the increase in daily assaults towards law enforcement should have law enforcement leaders concerned says Law Officer Columnist and SAFETAC Trainer Travis Yates.

The 66 felonious deaths occurred in 29 states and in Puerto Rico with the south proving to be the most deadly for law enforcement with thirty felonious deaths. In addition, 17 occurred in the West, 13 in the Midwest, four in the Northeast, and two in Puerto Rico. Police ambushes reached a two decade high in 2016 with 17 officers ambushed and killed by suspects.

Editor's Note: Virtually everyone in Loss Prevention has seen an increase in violence in the stores nationwide and here's the proof. With the south being the most dangerous - which lines up with both our robbery rates and ORC activity. No surprise there. But sadly this is the proof that indeed violence has escalated. lawofficer.com

Delaware Food Industry Council Hosts Successful First Retail Theft Symposium
Submitted by James Cosseboom, Manager, Investigations and Corporate Asset Protection, Ahold USA, Inc.

On Wednesday, November 1, 2017 the Delaware Food Industry Council held its first Retail Theft Symposium in Newark, Delaware. There were approximately one hundred (100) attendees representing a variety of retailers and law enforcement.

Delaware State Police Colonel Nathaniel McQueen made opening remarks to welcome the attendees. Also in attendance and making presentations from the Delaware State Police were Corporal Christopher Sutton, Captain Michael Reader and Troop 6 Commander Matt Cox.

State Senator Bryan Townsend spoke to the group about a proposed Homeless Bill of Rights and addressed myths of the proposed legislation. He also engaged in a Q&A session with attendees.

Lou Mola of Wawa and Jim Cosseboom of Ahold Delhaize gave a presentation on current ORC and Retail fraud trends. Stefanie Mangiante of CVS Health and Delaware State Police Detective Chris Hevelow presented a case study on a recent ORC investigation in Delaware.

Deputy Attorneys General AJ Roop of the Crime Strategies section and Nathan Barillo, the Dedicated Retail Prosecutor also engaged in discussion with the group about frustrations and possible solutions to common issues.

Following the symposium the group made plans to have quarterly meetings to continue the momentum started and possibly turn this symposium into an annual event.

Thanks to DFIC Executive Coordinator Julie Miro-Wenger for pulling this very successful event together.

Walmart Pay primed to surpass Apple Pay mobile payments in U.S.

Sears may sell off 140 more stores to fund pensions for two years

Panera Bread Acquiring 304 locations Au Bon Pain

Quarterly Results

Kohl's Q3 comp's up 0.1%, net sales flat
Party City Q3 brand comp's down 1.2%, retail sales up 4.7%, wholesale sales down 6.1%. total sales up 0.6%
SpartanNash Q3 Retail Segment comp's down 2.5%, consolidated net sales up 5.9%
Macy's Q3 comp's at owned basis down 4%, owned plus license basis down 3.6%, sales down 6.1%


Register for RLPSA's Membership Discussion:
"How to Prepare for the Holidays"

Thursday, November 16 at 2 p.m. EST

Hear from RLPSA restaurant members about how they are preparing for the holiday season. This discussion is for RLPSA restaurant members only and is a candid discussion about holiday challenges facing restaurants and how each brand is solving them.

Register today by emailing your contact details to Executive Director Amber Bradley to amber.bradley@rlpsa.com.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




eBay Spotlight: Spencer Jones
Director of Litigation, Asset Protection and Regulatory Affairs

Spencer is a Director of Litigation, Asset Protection, and Regulatory Affairs, at eBay Inc. in San Jose, California, where he has managed a variety of civil, criminal, and regulatory matters for eBay.com and its various affiliates, including PayPal.com and StubHub.com. Among his duties as an in-house counsel at eBay, Spencer oversees eBay's Global Asset Protection North America Criminal Investigations Team - including stewardship of its PROACT program and law enforcement and retailer relationships. He also manages eBay's related Global Technical Investigations team, which handles instances of cybercrime impacting the eBay platform.

Prior to joining eBay, Spencer practiced as an attorney at O'Melveny & Myers LLP, in San Francisco, where he was a member of the firm's Business Trial and Litigation, Antitrust, and International Arbitration practice groups. In addition to his corporate work, Spencer is a committed social justice advocate and involved community member, graduating as a Public Policy & Civic Leadership Fellow at Dartmouth College and Public Interest Fellow from Stanford Law School, serving on various nonprofit and diversity boards and committees, and garnering several noteworthy professional distinctions, including being named a recipient of the ABA's National Ramsey Award for Diversity and also as one of the National LGBT Bar Association's 'Best LGBT Lawyers Under the Age of 40' for 2015.

For further information on PROACT, email inquiries to PROACT@eBay.com.




The Loss Prevention Research Council's
Impact Conference Oct. 2-4 2017, A Six Episode Series

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results.

Future of LP: Innovation, Evaluation, Collaboration

Read Hayes, PhD, CPP, Director, Loss Prevention Research Council
John Voytilla
, Senior Vice President, Party City; Past Chairman LPRC
Brian Bazer
, VP Asset Protection & Safety, Ascena Retail Group; Chairman LPRC

In this 36-minute episode, learn how LP/AP leaders and solution providers are leveraging the Loss Prevention Research Council to boost success, and why Board of Advisor members are so heavily invested in LPRC.

We explore how the LPRC has evolved in recent years, what makes it different from other groups or conferences, how retailers can leverage their resources, and how they can get involved.

Take the time to learn. As this is the LP/AP academic "Think Tank".

Sponsored By:




Southern Imperial and FFR Merchandising
Join Forces as siffron

Southern Imperial has recently announced its joining with FFR Merchandising, under the siffron brand. The siffron brand reflects the strength of the combined businesses that, together, possess the ability to deliver improved service levels, broader product selection, and increased manufacturing sourcing options.

"We believe the siffron brand symbolizes the positive and high-energy relationships both companies have with their customers today," said President and CEO Steven Vandemore. "It not only denotes the stability and growth we have enjoyed as separate businesses throughout our rich histories but more importantly as a combined company, the brand symbolizes the enhanced value we expect to deliver to our customers on a daily basis."

While the name has changed, it is important to note at this time there is no immediate change in how customers will transact business with either Southern Imperial or FFR Merchandising. Both companies will continue to promote their respective offerings to customers, and all orders for those items will continue to be placed through the offering company. Over time, however, both companies are expected to integrate seamlessly into one under the siffron brand.

Read full press release here.


U.S. Senator - Companies Have Got to Go to Extreme Limits to Protect Customers' Privacy
The former CEO of Yahoo, which had 3 billion records exposed in a 2013 data breach and another 500,000 in a separate 2014 breach, testified at a Senate hearing that it's tough for any corporation to defend against cyberattacks backed by nation-states.

A top executive at Yahoo's new owner, Verizon Communications Chief Privacy Officer Karen Zacharia, said that companies such as hers must adopt technologies and processes to improve security as the threat rapidly evolves. She also said business and government must work together to tackle this problem, including working to enact a national data breach notification law.

Zacharia's answer didn't quite satisfy Senator Nelson. "That's a good intention, but it's going to take more," Nelson said. "It's going to take an attitude change among companies such as yours that we've got to go to extreme limits to protect our customers' privacy." govinfosecurity.com

N.Y. A.G. Schneiderman Announces SHIELD Act To Protect New Yorkers From Data Breaches
In Wake of Equifax Hack, New Legislation Would Make NY A Leader In Data Security - Requiring Robust Protections For New Yorkers' Personal Info

The SHIELD Act was introduced this week by Attorney General Schneiderman as a program bill and is sponsored by Senator David Carlucci and Assemblymember Brian Kavanagh.

Under Attorney General Schneiderman's SHIELD Act, companies would have a legal responsibility to adopt "reasonable" administrative, technical, and physical safeguards for sensitive data; the standards would apply to any business that holds sensitive data of New Yorkers, whether they do business in New York or not. The standards are sensible, and commensurate with the sensitivity of the data retained and the size and complexity of the business.

The SHIELD Act also expands the types of data that trigger reporting requirements, to include username-and-password combinations, biometric data, and HIPAA-covered health data. The bill also provides companies with a strong incentive to go beyond the bare minimum, and obtain independent certification that their data security measures meet the highest standards; companies that do so would receive safe harbor from state enforcement action.

The SHIELD Act will serve as a blueprint for NY and the rest of the nation to follow to keep Americans safe," said Senator David Carlucci. ny.gov

Data Breach Record Exposure Up 305% from 2016
There have been 3,833 publicly disclosed data breaches in the first nine months of 2017, exposing more than seven billion records.

The pace of breach disclosures began to steadily grow in July 2017, peaking in September with more than 600 breaches reported for the month. Compared to the first nine months of 2016, the number of reported breaches in 2017 is up 18.2%; the number of exposed records up 305%.

Five incidents from this year are among the top 10 largest breaches of all time and, combined, exposed about 78.5% of all exposed records to date. The Equifax incident leads the pack as the most severe breach of both Q3 and 2017.

There is a "number of factors" driving the number of breaches in 2017, she continues, but a key reason is failure to recognize the value of personal data on the black market.

Most breaches are caused by hacking: there were 1997 hacking events, exposing 2.7 billion records, in the first nine months of 2017. There were fewer Web breaches, at 206 incidents, but they caused far more damage with a total of 4.8 billion records exposed.

"One of the bigger factors, where organizations fall short, is not making security a part of their ordinary everyday operations," she says. "Security has to be an ongoing process. It's not just 'Hey we got a new firewall,' or 'Look, we got a new antivirus system.'" darkreading.com

Forrester: Expect POS Ransomware Outages in 2018
Cyber-criminals will up their game in 2018 to drive profits, targeting IoT systems and installing ransomware on mission critical POS systems, according to Forrester Research.

The analyst house claimed in its Predictions 2018 report for cybersecurity that attackers will look to ransomware to generate profits from POS as the EMV standard and end-to-end encryption systems take hold, making it virtually impossible to scrape card data.

The report also warned that financially motivated hackers will aim to launch ransomware and data-stealing attacks at IoT systems, as well as looking to compromise them to launch DDoS. infosecurity-magazine.com

An insider's view on trends and techniques to help combat cyberthreats
Theresa Payton is the founder of Fortalice Solutions, a cybersecurity provider of analysis, training, action, transparency and creative problem-solving to protect people, businesses and nations. Payton, a former White House chief information officer, specializes in identifying emerging trends and techniques in the world of cybercrime; earlier this year she appeared in the CBS-TV reality series "Hunted." Read article in stores magazine. stores.org

Cyber Security Skills Crisis Causing Rapidly Widening Business Problem
Second annual global study from ESG and ISSA finds cyber security skills shortage worsening and impacting 70% of organization; business investing in the wrong places.

Building on the conclusions of last year's groundbreaking global study of cyber security professionals, the Information Systems Security Association (ISSA) and independent industry analyst firm Enterprise Strategy Group (ESG) revealed today trending data finding that the cyber security skills shortage is worsening and becoming a rapidly widening business problem. The majority of survey respondents (70 percent) continue to believe that the cyber security skills shortage has had an impact on their organization - yet these same organizations (62 percent, up almost 10 percent from last year) are falling behind in providing an adequate level of training for their cyber security professionals. prweb.com

Fingerprint Biometric Scanners Coming
675 Million Chip Cards Have Been Issued In The United States As Of Q4, 2016

The SmartMetric biometric fingerprint technology is used inside credit cards with the EMV* chips. With a super miniature fingerprint scanner embedded inside the credit card, a person's fingerprint is used to turn on their credit card as they reach across to insert their card into a standard ATM or Retail Card Reader called in the industry a Point Of Sale reader.

Because the SmartMetric Biometric Card is designed to operate on existing credit card readers and ATM's, no added equipment or systems changes are required within the credit card payment system for a Bank to commence biometric card issuance to its customers.

Layering biometrics into existing chip based credit cards is a giant leap forward in credit card security for both card issuing banks and of course the consumer, who are both impacted by the ever-increasing incidence of credit card and identity fraud, said SmartMetric's President and CEO Chaya Hendrick, today. globenewswire.com



Bah, Humbug!
Cybercriminal Scrooges Haunt Online Holiday Shoppers
57% of Online Shoppers Believe Online Data Breach is Greatest ID Theft Risk

Halloween has come and gone and now that the winter holiday season has begun, shoppers are searching the internet for the best deals on the hottest gadgets and coolest toys. But, recent high-profile data breaches have many online shoppers worried that their holiday purchases will lead to long-lasting identity theft woes.

Of the 91 percent of people in the U.S. that will do some sort of holiday shopping this year, 75 percent say they "are either very or somewhat concerned about" a data breach affecting their financial or personal information, according to a recent Generali Global Assistance report. For online shopping, 57 percent of consumers surveyed believe that a data breach of an online retailer is the greatest identify theft risk they face. In addition, 38 percent of U.S. holiday shoppers don't think companies "are doing enough to safeguard their information," according to the report.

Consumer confidence in online retailer data security "has been shaken," Paige Schaffer, president and chief operating officer of Generali's Identity and Digital Protection Services Global Unit, said in a statement. bna.com

Q3 Online Fraud Attacks Doubled from Just 2 Years Ago
There have been more online fraud attacks through nine months this year than there were in an entire year in 2016. In its Q3 2017 Cybercrime Report, the San Jose, Calif.-based software company said it detected and stopped 171 million attacks directed at merchants on its network in Q3 2017, a 100 percent increase from the same three-month period just two years ago. With each major breach, the market for stolen information is flooded and that information is used to attack companies almost immediately, causing irregular spikes throughout the year, the company said.

According to the report, account creations faced the highest attack rate in the July-September timeframe. More than 11 percent of all attempted account creations across ThreatMetrix's network were fraudulent, compared with 5.1 percent of payment transactions and 3.7 percent of account logins. cardnotpresent.com

Counterfeits Proliferate On Marketplaces As Online Shopping Takes Root
An Organization for Economic Cooperation and Development (OECD) report indicates that the trade in pirated and counterfeit goods has almost doubled between the years 2008 and 2013. In that period the trade in these goods has ballooned from $250 billion to $461 billion. Estimates from the OECD indicate that over 2.5% of the global trade is in counterfeits.

The rapid growth in the trade counterfeits coincides with the rise of e-commerce with eBay and Amazon being among the beneficiaries. Per OECD, Hong Kong and China are the source countries for about 60% of all the counterfeit products in the world. equitiesfocus.com

Hopkins County, TX: Jury Deliberates 13.5 Minutes;
Guilty Verdict Rendered in $600 Theft Case

"Dana Lynn Gandy, also known as Dana Lynn Haynsworth, was found guilty by a Hopkins County jury of Felony Theft. It took the jury 13 and a half minutes to convict her. She went into the store during the early morning hours and "staged" five shopping carts around the store in various places. She filled the carts with merchandise and then attempted to push one of the carts out of the store without paying. When stopped at the door by a Walmart employee, she abandoned the cart rather than paying for the items. She remained in the store for several hours. At approximately 9:30 a.m. she tried a different strategy: rather than pushing out one of the doors, she pretended to pay for merchandise at one of the self check out registers. She rang up a little over $300 in merchandise, however she attempted to flee the store with over $1000 in merchandise. ksstradio.com

Ocala, FL: Pack of thieves targeting Victoria's Secret and Dillards,
may have hit Ulta Beauty a few weeks ago

Thousands of dollars worth of clothing, make-up and perfume were stolen from two Ocala stores Tuesday night. A pack of thieves raided Victoria's Secret in the Paddock Mall and Dillard's at Market Street at Heath Brook. Ocala Police Department officials believe the same people may also be responsible for thefts from Ulta Beauty, on College Ave, a few weeks ago. Shortly after 8:30 p.m. Tuesday, an officer was called to the Paddock Mall, in response to a theft. A witness told Officer Mark Crandall that 10 to 12 people - male and female suspects - were running with their arms full of clothing and some of the items falling to the ground, according to an incident report. ocala.com

Sarasota County, FL: Three charged with stealing $800 worth of fishing poles
The Sarasota County Sheriff's Office says it arrested three men Tuesday after connecting them with the theft of more than $800 in rods and reels from West Marine in Sarasota. This surveillance video from a nearby parking lot captures the trio preparing for the crime and driving off minutes later with stolen merchandise. bradenton.com

Oakland, CA: Armed Robbery at AT&T; suspect fled with cash and over $10,000 in merchandise

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Shootings & Deaths

Louisville, KY: Woman shot in the leg outside Kroger
LMPD officers responded to the scene of a shooting in the Hikes Point area Wednesday night. The incident occurred shortly after 10 p.m. outside the Kroger on Breckenridge Lane. MetroSafe confirmed that a woman was shot in the leg. The victim was taken to Uof L Hospital with injuries that were not life-threatening. wave3.com

Las Vegas, NV: Fingerprints on cups help Police nab slaying /gun theft suspect
Fingerprints left on cups at two robbery scenes, blood evidence and surveillance video helped police arrest a suspect in a deadly late October shooting. Authorities arrested 26-year-old Johnny Stamps on Sunday in connection with the robberies and the homicide. The cups were found in September, when Henderson police were investigating a series of handgun robberies. A man pretending to be an interested buyer met with people trying to sell guns online. Stamps' arrest report said he then threw bleach in sellers' faces and fled with the guns but left the cups. reviewjournal.com

Cheviot Hills, CA: Gunfire prompts evacuation of Vons supermarket
An eruption of gunfire near a Vons supermarket in Cheviot Hills prompted the store's evacuation Wednesday evening, police said. A man on a bicycle opened fire on another person around 6 p.m. near a Vons store on National Boulevard. No one was injured, but one of the men ran into the store, prompting the evacuation, said LAPD. A lengthy search for both men came up empty, said LAPD, who did not offer a motive in the attack. latimes.com

Winter Park, FL: Taser discharge mistaken for gunshot causes panic
An incident that started as a traffic stop ended at a Winter Park Publix parking lot where officers deployed a stun gun on the driver when he got out of his vehicle and tried to run. The sound the Taser made caused a panic at the Publix when an employee mistook it for a gunshot and yelled into the store that someone was shooting, investigators said. The driver of the car never entered the store but the Publix was cleared to make sure there were no other suspects. wftv.com

Washington, DC: 2 shot, 1 dead outside C-Store

Johannesburg, SA: 15 shots fired during Cellphone store Armed Robbery in the Carlswald shopping mall in Midrand

Robberies & Thefts

Santee, CA: Businesses Team and Sheriff's Department working together to Cut Santee Crime Rates
Nearly 40 percent of Santee's property crimes occur within the shopping district, according to the Sheriff's Department. Since September, deputies have coordinated five anti-crime operations in the area and three of them were at the Walmart store located nearby. Loss prevention and security personnel from the businesses also participated. The Walmart stings netted a total of 19 arrests on various charges, and nearly half were theft-related, according to the department. timesofsandiego.com

Framingham, MA: Lowe's employee charged in $1,100 theft; paying back a loan
A Lowe's cashier decided to pay back a loan by letting the man she borrowed money from leave the store without paying for merchandise, authorities said. Police arrested Erika Kennedy, 42, at the store on Tuesday at 5:35 p.m. Store security told police Tuesday that Kennedy had allowed a man to leave the store with unpaid items five times. "Erika told me (he) came up with the idea of paying him back for the money by letting him leave the store without paying for the merchandise," police wrote in the report. wickedlocal.com

Thibodaux, LA: Dollar General Employee helped neighbor steal items

Cleveland, OH: Business owners call for more police hiring after robbery spree

South Euclid, OH: Two teens commit theft while shopping with Case Worker

Fairbanks, AK: Thief didn't get far in Safeway's motorized grocery cart; Facing felony charges for the $2,500 cart; the chase hit 'Top speed' of 1.9 MPH

Paris, France: Thief strolls out of Paris Gallery with $650,000, 22-inch bronze statue under his arm

Sentencings & Arrests

Northampton County, PA: Men to face trial in 2016 Easton jewelry store robbery; threaten to kill Prosecutor
Two men charged in a string of armed robberies and kidnappings at Lehigh Valley cellphone stores will face trial in a 2016 robbery at a downtown Easton jewelry store after a hearing Wednesday in Northampton County Court. Vaughn D. Felix and Gregory Lewis Jr. were charged in September with robbing the JC Jewelry store. Police say more than $70,000 in watches, and merchandise were taken during the robbery on Dec. 23, and the clerk was bound with zip ties and forced into a back room.

Lewis also told the unnamed inmate he wanted his alleged accomplice, Vaughn Felix, killed "if [Felix] is giving the commonwealth information about the robberies". Lewis also threatened the prosecutor in his cases, Assistant District Attorney Patricia Mulqueen, telling the inmate that Mulqueen could be killed at a pizza shop near the courthouse, saying "there are a thousand ways to kill a cat," the court filing states. mcall.com

Floyd County, GA: 15 of 20 Gang members arrested in connection to 150 Burglaries across Georgia
The state revealed the arrest of at least 15 suspects on RICO charges on Nov. 1. Floyd County Police Department Investigator Brandon Robinson said he was unaware if any of the five suspects who were still on the run last week had been arrested. Across Georgia, 57 agencies across Georgia participated in the investigation that examined 153 commercial burglaries that resulted in the theft of more than $1,190,000 in cash and $161,000 worth of property damage, Shiflett said. The gang used a number of tools to break into convenience stores and other businesses, primarily across North Georgia, over a three-year period of time. northwestgeorgianews.com

Waxahachie, TX: Second Dallas man indicted for Armed Robbery of Red Oak cell phone store

Saulda County, SC: Man sentenced to 25 years for armed robbery of convenience store

Fort Worth, TX: Oklahoma City man sentenced to 188 months robbery of Haltom's Jewelers


AT&T - Oakland, CA - Armed Robbery
C-Store - Stronghurst, IL - Burglary
C-Store- Spokane, WA - Burglary
C-Store - Cape Girardeau, MO - Armed Robbery
C-Store - San Diego, CA - Armed Robbery
C-Store - Edinburg, VA - Armed Robbery
C-Store - Kenosha, WI - Armed Robbery
C-Store - Wardville, LA - Armed Robbery
C-Store - White City, OR - Armed Robbery
Candy Store- Ventura County, CA - Burglary
Coffee Store - Ventura County, CA - Burglary

CVS - Toledo, OH - Armed Robbery
Dollar General - Springfield, IL - Armed Robbery
Goodwill - Cleveland, TN - Robbery
Gun Store - Brighton, CO - Burglary
McDonald's - Schenectady, NY - Robbery
Moe's Southwest Grill - Little Rock, AR - Burglary
Subway - Cleveland, OH - Armed Robbery



Daily Totals:
12 robberies
6 burglaries
0 shootings
0 killing




Jim Jodouin named DCLP Manager - Las Vegas, NV for TJX Companies

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Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
Framingham, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Sr. Director Asset Protection Retail Operations
Austin, TX

This role reports to the Global Vice President of Retail Operations. This person will be responsible to develop a Global loss prevention strategy, outlining policies, goals and objectives that meet regional needs while providing a safe shopping environment consistent with Whole Foods Markets brand...

Senior Director of Loss Prevention & Safety
Modesto, CA

The Senior Director of Loss Prevention and Safety provides overall leadership for the company's loss prevention and physical and food safety activities and is responsible for the development, maintenance, and continuous improvement of enterprise-wide loss prevention programs and food safety strategies...

Senior Director, AP Operations & Safety
Hoffman Estates, IL

The Senior Director, AP Operations & Safety is responsible for leading the Corporate Asset & Profit Protection Operational and Administrative functions for Sears Holdings Corporation...

Director of Shrink
Salisbury, NC

Creates and leads strategic efforts to identify and solve the causes of overall profit erosion, with a focus on improving inventory shrink and markdown results, modify/improve the corporate and retail standard practice and processes that impact these results...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...


Regional Manager Loss Prevention, Audit & Firearms Compliance
Bowling Green, KY

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

Loss Prevention Investigator
Northern Virginia/DC

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Wawa is a diverse, talented and customer friendly organization, where our associates are our most valuable asset. We offer educational assistance programs, advancement opportunities, competitive compensation, excellent healthcare benefits, 401(k) with company match, Employee Stock Ownership Plan, and Employee Resource Groups with a focus on veterans, women, LGBTQ, young professionals, and diverse cultures.

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

Protection Specialist
Chanhassen, MN

The Protection Specialist Position reports to the Protection Team Supervisor. Protection Specialists work in Iverify's virtual security monitoring center, the "I". Protection Specialists monitor for both emergency and non-emergency electronic video and audio signals and respond to incidents accordingly...

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Feedback: The "Breakfast of Champions"

Why This Business Leader Says Feedback Is the "Breakfast of Champions  For Robert Pasin, chief wagon officer at Radio Flyer, feedback is the 'breakfast of champions, with the power to transform and improve people. Watch his video on how he and his company use feedback to stay successful. You don't know if you don't ask

How to Give Feedback People Can Actually Use  When you give someone feedback, you never know if they're going to follow through with what you advised, or if it goes in one ear and out the other. Giving someone feedback that helps them learn and improve requires careful thought and construction. Here's what you need to do. Focus on patterns

Want to Become a Better Leader? Start Graciously Offering and Accepting Feedback  Most people try to avoid feedback but it can truly be a gift when delivered effectively and in a constructive way. Here's some rules to remember when giving feedback that make it a little easier for you and the one getting it. Clue them in

Leaders Encourage Fearless Feedback To Make the Best Decisions  Today's military leaders are being taught that effective leaders encourage open debate. There is no room for mistakes on a battlefield, so encouraging competing ideas can help you stay ahead and successful. Throw your own penalty flag


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Owning your mistakes is a critical element of self development. For without ownership how can anyone truly grow and change. Having the courage to face it and admit it and discuss it leads to respect and a sense of trust from those around you. To deny or to ignore merely feeds a lack of confidence not just from the group around you but also in yourself as well. Because at 2 am there is no denial and once revealed it stays with you.

Just a Thought,
Gus Downing

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