Recognition Tools Tracking Shoppers' - Makes the news on NBC Los Angeles with
Joe LaRocca commenting|
It's making the news circuit, so to speak, nationwide - But hasn't been picked
up as much as other subjects have
Privacy experts are raising concerns about the tool, which they think goes too
far. Many stores use the tool to look for shoplifters. Stores with facial
recognition can ask suspects they apprehend to agree to have their photos taken,
rather than be arrested, so they can be easily spotted and tracked the minute
they come through the door.
The latest research suggests that about 3 out of 10 stores now use facial
recognition to track customer behavior.
For more than a year, the U.S. Department of Commerce department held talks with
business leaders and privacy advocates to develop a code of conduct for
companies using the technology. In June, nine separate privacy groups walked
out, saying the companies refused to accept the need for prior permission to
The NBC4 I-Team reached out to major retailers around Southern California to see
if they'd confirm or deny using face recognition technology in their stores.
Nordstrom, Bloomingdale's and Neiman Marcus said they don't use it. Wal-Mart
confirmed that they tested facial recognition out in several stores but a
spokesman said the chain ultimately pulled the plug, saying simply "it wasn't a
good fit." Macy's did not return requests for comment, and Saks Fifth Avenue
said "no comment."
Target Helps Train Tomorrow's Emergency Managers Today
Since 2010, Target and BCEM, Big City Emergency Managers, have hosted the annual
"Emerging Leaders" training program at the retailer's Minneapolis headquarters.
It is a multi-month training process that helps 15 early-and-middle management
employees nominated by their BCEM member cities to significantly enhance and
expand their emergency management skills.
The Emerging Leaders training process starts with a three-day session in
February that brings together the 15 up-and-coming students with top BCEM and
Target's own experienced security personnel. They learn important emergency
management skills such as leadership essentials, marketing and communications
basics. They tour Target's corporate command center, and hear case studies
about Target's preparedness and response efforts, and crisis management.
In addition, "these 15 students get first-hand contact with and education from some
of the most experienced emergency managers in the business," said BCEM
Executive Director Ron Prater. "It is an incredible learning experience for
them, and a great way to guide them onto the next stage of their emergency
While at Target headquarters, the 15 Emerging Leaders students are put together
in groups, and assigned projects to test and grow their skills, as well as to
teach them insights that can be applied to their current emergency management
jobs. Once the session in Minneapolis is done, each group's members continue to
collaborate on their respective projects through conference calls, email and
social media. (They also participate in Target-hosted webinars that cover
various aspects of emergency management.) Eventually, when BCEM holds its fall
meeting, the 15 students reconvene and present their finished projects to this
elite group's membership for feedback and evaluation.
For Target, investing in training the next generation of Big City Emergency
Managers is both good corporate citizenship and smart business. "The
program creates strong, confident leaders who have the skills needed to handle a
crisis," Target's Snyder said
"This program also helps Target build relationships in the 15 largest
cities," she added. "Should a disaster or other crisis incident happen,
these relationships can lead to faster recovery and help expedite the process of
getting our stores up and running."
Wal-Mart drops 'frenzied' hourly deals called "Doorbusters" -
Takes them online on Thanksgiving Day at 12:01 a.m. -
lessen the scenes of customer chaos and conflict that find their way onto
Walmart announced Thursday that for the first time ever, it won't offer the
frenzied hourly deals called "doorbusters." Instead, the majority of its Black
Friday deals will be available on Walmart.com beginning at 12:01 a.m. PST on
Thanksgiving morning. Its brick-and-mortar stores will open at 6 p.m.
Thanksgiving Day. The company will be offering all the deals at one time,
rather than spreading them out for limited times at different parts of the
Three Ways Retailers Can Increase Safety and Sales on Black Friday
Similar to any major event, an influx of sudden foot traffic has the potential
to create chaos. From arguments, to brawls, to stampedes, it is no secret that
Black Friday draws in wild and unruly crowds. Over the past few years, there
have been almost a hundred injuries and sadly even a few deaths resulting from
Black Friday shopping. While it's important to maintain proper safety
standards throughout the year, retailers must pay special attention on this
To help increase safety while also maximizing revenue opportunities and ensuring
a good shopping in-store experience, retailers should adhere to a few simple
Last Minute Reminders: Take advantage of the next weeks to review and
organize everything down to the last detail. From scheduling staff, to mapping
out the store layout, to creating a Black Friday specific safety protocol, no
detail should be left untouched. Cover every aspect of the customer journey -
from the entrance to the checkout. If everything is prepared and organized in
advance, there will be fewer opportunities for surprises.
Be Prepared for Crowd Control: OSHA offers suggestions and guidelines for
retailers to be mindful of during the holiday season. According to those
guidelines, the most crucial preparations retailers should make are having in
place adequate security and sufficient crowd control measures. The National
Retail Federation suggests "creating barricaded lines with adequate numbers of
breaks and turns at regular intervals."
Have an Organized Traffic Flow Due: to the excitement of shopping, many
Black Friday customers may forget common shopping etiquette. To combat this and
keep customers safe, create an organized traffic flow throughout the store.
New technology focuses on LP, security issues at distribution centers -
Infrared Imaging with Warm Air
While loss prevention is still important, DC security personnel are becoming
much more concerned about the second major issue, workplace violence, so they're
also screening employees as they enter to make sure there are no weapons or
contraband coming in.
Most commercial screening is thus primarily done by the familiar metal detector.
"But one of the real problems with a metal detector," Gately says, "is that it's
blind. It alarms, but you don't know what [triggers the alarm]. That's the
reason they pat down individuals. However in a business setting, if you're
screening visitors or employees or vendors, there are no pat-downs.
That ability can be obtained, minus the privacy issues, through the use of
infrared imaging. Iscon offers screening booths and hand-held units, which
work essentially the same way: A current of warm air is directed toward the
subject, followed by the taking of an infrared photograph - of a
specific area in the case of the handheld device, or of an entire side of the
body, in the case of the booth.
What it's seeing is a heat map of the clothing's surface. The wearer's
body is not revealed, but the phone that's tucked away is. If it's an employee's
own phone, fine; if not, he'll be asked to have a little chat with human
resources. The same approach is used for employees entering at the beginning of
Stanley Security acquires SentryNet
Stanley Security, based here, acquired wholesale monitoring company SentryNet,
resulting in new programs for SentryNet's dealer base. Through that acquisition
Stanley acquired alarm monitoring services for approximately 650 independent
alarm dealers." SentryNet is based out of Pensacola, Fla., with its main
central station in Memphis, Tenn. It will operate independently, Beach said,
maintaining its same name, sites and website. The company will be under
Stanley's Software and Controls division. securitysystemsnews.com
Securitas Agrees To $2.5M Settlement Guard Vacation Pay Row
Securitas Security Services USA Inc. has agreed to pay $2.5 million to resolve a
lawsuit from current and former security guards who claim the company's vacation
pay policy violated federal and California state law, according to a Monday
court filing. The security guards asked U.S. District Judge Jon S. Tigar to give
initial approval to the settlement, calling it a "fair, adequate and reasonable"
end to their class and collective action. The lawsuit in California federal
court alleged that Securitas' vacation pay is essentially a bonus program in
disguise. The deal covers the more than 24,000 opt-in members of the nationwide
collective under the Fair Labor Standards Act.
Securitas guard Michael Deatrick claimed the payment is really a
nondiscretionary retention bonus because it is based on the number of hours
worked, isn't dependent on vacation taken and is not given to guards who leave
before their anniversary. The guards say Securitas should include the bonus in
overtime calculations under the FLSA.
TN: Fox Investigative Report: Some Security Guards Are Not Legally Qualified to
Former metro police officer and owner of Academy of Personal Protection and
Security Buford Tune says, "It's worse than I've ever seen it. I'm not sure how
many investigators the state has now. Maybe 3-5 for the whole state of
Tennessee. They cannot control or handle the number of complaints that come in,
they're so far behind." The Tennessee Department of Commerce and Insurance tells
Fox 17 News that police departments refer violations to TDCI, which then opens a
complaint for investigative purposes. TDCI reports less than 140 complaints
regarding security guard violations since January 2014. Fox 17 News asked TDCI
how many investigators it has on staff to regulate security guards and
licensing. Turns out, there are four here in all of middle Tennessee who
investigate complaints for every more than a dozen boards-- not just security.
Mall of America switching from analog to Motorola Solutions 'Mototrbo'
digital two-way radio system
The mall, home to 520 stores, more than 50 restaurants, an indoor theme park and
other attractions, is switching from an analog communications system to the
Motorola Solutions Mototrbo digital two-way radio system. Now, with a radio
caller ID feature, users know where a call originates, such as an exterior
maintenance vehicle, patrol officer or housekeeper. Mototrbo's "transmit
interrupt" feature allows users to send priority transmissions so they can
immediately break into radio traffic and convey instant information.
Mall of America staff worked with Motorola Solutions' partner Infinity Wireless
to upgrade the analog radios to Mototrbo digital communications. Mototrbo XPR
7550, XPR 5500 and SL 7500 Series two-way radios were distributed to employees
in security and other departments to provide loud, clear and reliable
communications in more rugged, slimmer and lightweight devices. chainstoreage.com
Spain's Mango clothing line to shut 450 U.S. J.C.
Kroger expands Wisconsin presence with Roundy's 151 stores & 101 pharmacies
Macy's to open mini Backstage stores inside 10 existing Macy's stores with 53
full-line Backstage outlets next year
Office Depot opens 6 to 9 p.m. Thanksgiving Day and 8 a.m. Black Friday
H&M Stores to close Thanksgiving Day for 1st time
Quarterly Same Store
Smart & Final Stores Q3 comp's up 4.8% with net sales up 10.1%
Weis Markets comp's up 3.9% with sales up 3.9%
Canadian Tire Q3 - Canadian Tire comp's up 3.4%, FGL Sports up 7%, Mark's down
0.2%, sales up 5.3%
Canada's Leon's Q3 comp's up 1.1% with sales up 1%
Kohl's Q3 comp's up 1% with sales up 1.2%
Advanced Auto Q3 comp's up 0.5% with total sales up 0.3%
SpartanNash Q3 Retail Segment comp's down 3% with total company net sales down
Webinar: New Perspectives on the National Retail Security Study (NRSS)
Thursday, Nov. 19th, 2-3 pm EST
over 10 years, the National Retail Security Survey (NRSS) has tracked changes in
the Loss Prevention landscape - shifts in trends, evolution of the LP workforce,
and new technologies. How does your company compare to these findings and what
can you learn from this study? Hear Dr. Richard Hollinger of the University of
Florida discuss the latest developments in the security landscape, and get
insights from the most recent edition of the most important study of loss
prevention in the retail industry.
Click here to register
In this webinar, you will gain:
● An awareness of key base metrics in loss prevention and asset protection.
● Updated knowledge of key ORC, background screening, external crimes, use of
technology as a deterrent and other loss prevention metrics and trends.
● Keen understanding of key and emerging trends in loss prevention.
Dr. Richard Hollinger, Professor, Department of Sociology and Criminology & Law,
University of Florida
Bob Moraca, Vice President, Loss Prevention, NRF
All the News - One Place - One Source - One
The D&D Daily respects your time
& doesn't filter retail's reality
Nearly half of all websites have had a security breach
Online data breaches are on the rise, and experts say the best way to prevent
infractions is for information technology professionals to share information
about those breaches with each other. That's according to an annual report from
Internet security research firm the Ponemon Institute. The firm surveyed 692
information technology professionals from businesses and government agencies and
found that nearly half-47%-reported some kind of security breach within the
past two years. 75% of respondents said participating in a "threat intelligence
exchange program" improves their organization's security posture while 60% say
such programs help them better prepare for a breach.
The most reliable sources of threat information come from peers, such as fellow
retailers, and security vendors. 65% of respondents say they informally exchange
information with peers, and 45% say they do so through a vendor threat exchange
service. Law enforcement and government sources are not often used for
threat intelligence, according to the report.
Cybersecurity risks on list of top priorities for CFO's in 2016
What are finance executives' top priorities for 2016? Consulting firm Protiviti
tries to capture them in its 2016 Finance Priorities Survey, released on
Tuesday. No matter how it slices and dices the data, Protiviti finds that the
top priority for CFOs next year is margin and earnings performance. Among CFOs
and vice president-level finance executives, that is followed by
cybersecurity risks; strategic planning; periodic forecasting; and
As cyber attacks multiply, CFOs will play a big role in assessing risks and
developing measures to prevent breaches. "From a finance perspective, there are
significant concerns regarding the security of financial information as well as
the financial impacts of the security of all data," says Protiviti. In addition,
however, "Regulations and regulatory oversight concerning cybersecurity and
information privacy undoubtedly will increase worldwide, which will place
further burdens on finance functions to ensure they are in compliance with new
requirements for information security and data management." cfo.com
of U.S. businesses have no formal BYOD policy for security
The evidence is indisputable that a growing need exists for more stringent
application of security policies and procedures in modern businesses," Champion
wrote in an 18-page white paper describing the survey's findings. It found that
53% of those businesses haven't implemented a formal BYOD policy, while more
than one-fourth confessed they have no systematic security approach, much less a
formal policy. cio.com
The high cost of staying protected: Security expenses
When it comes to corporate budgeting, it's tough all over. But few places are
feeling the pinch more than the office of IT security, where compliance and data
security needs seem to be growing exponentially, but budgetary allowances - not
so much. "In one sense, security sells itself when you read the daily
headlines," says Arieh Shalem, chief information security officer for Orange,
one of Israel's top three wireless telecommunications firms with about three
million subscribers. "In another, it is more like insurance, so it's difficult
to establish a true return on investment."
The benefit, of course, is to be able to comply with regulations, handle data
with integrity, ensure uninterrupted operations and guard the company's
intellectual property and reputation, he says. "How do you measure those
Indeed, recent surveys point out that, on average, security may only receive
about one percent of an enterprise's overall information technology budget.
This is typically because IT security is seen as a cost center rather than an
expense deterrent and, as Shalem point out, it's often difficult to gauge
the real ROI unless and until there is a large-scale breach.
CAPAnalytics, from CAP Index®, Delivers Objective, Actionable
real secret to having good data is knowing exactly how to leverage it to maximum
advantage. For over 27 years,
has dominated the discipline it helped create - crime risk forecasting - in
large measure because of the creative application of its proprietary data. One
example is CAP Index's use of analytics to combine its industry-standard
with company data to create customized risk assessments
that lead to insightful and actionable recommendations for security resource
CAP Index also works with
leading trade associations
to help them investigate key security and
loss-related issues, trends, and best practices and communicate the findings to
their members through research publications and presentations at annual
collaboration with major industry associations like the American Bankers
Association, the Food Marketing Institute, the Loss Prevention Research Council,
the Restaurant Loss Prevention & Security Association, and the United Kingdom's
Fashion Forum, actual industry crime and loss information is often benchmarked
For both industry groups and for individual clients, Basia Pietrawska, CAP
Index's Vice President of Crime Intelligence Analysis explains, "We always
strive to do one thing: empower them to make decisions based on objective data
and statistics rather than subjective ideas about security and loss prevention."
results can be impressive. CAP Index created
customized risk assessment scores
for a large apparel retailer and delivered
more than a 30% shrink reduction through an enhanced loss prevention strategy. A
sporting goods retailer used its customized risk assessment to optimize its
armored car allocation, which resulted in reduced losses and enhanced employee
"The applications are almost limitless, whether we are aggregating data for a
national association so its members can understand how they compare to industry
averages or helping one company examine its crime trends or another company
determine its most effective security measures, we are always helping security
professionals make data-driven decisions," explains Pietrawska.
If you want help understanding what to do with your data, contact
By performing a complimentary exploratory validation study,
can combine their proprietary data with your company's information to determine
what data-driven decision-making options may be possible for you. To find out
what yet-to-be discovered intelligence is hidden in your data,
click here to sign up for CAP's free, no obligation validation study
Research in Action Report - October 2015
The Loss Prevention Research Council is aware of how critical research is to
help guide you and your team to sell more and lose less. Each month the D&D
brief summaries of loss prevention research from the LPRC and other researchers
across the globe.
This research covers a wide range of topics and includes basic types of
research, such as benchmarking, as well as more applied research. Both types are beneficial: basic research helps us understand complex loss
prevention issues and the environmental context in which you work, while applied
research builds on this to provide us with more concrete deliverables.
This month's Research In Action report focuses on one of our most popular
research presentation topics at the IMPACT 2015 conference: Employee Deviance.
Aims are to better understand, predict, and prevent employee deviance.
Developing Measures to Effectively Analyze Workplace Deviancy
The following research brief analyzes a scholarly article describing two
quantifiable scales of workplace deviance: Organizational and Interpersonal.
Workplace deviance has been described as voluntary behaviors that go against
organizational standards as well as disrupt the cohesiveness of the organization
as a single entity. These disruptions either stem from a lack of motivation or
from the motivation to violate against normative organization values, both which
correlate with the interpersonal workings, as well as the organizational
workings, of any given organization workplace. The overall goal of the study was
to develop a measurable construct in which to scale workplace deviancy.
Read the report synopsis here.
Read the full report here.
Justice Constructs, Negative Affectivity, and Employee Deviance: A Proposed
Model and Empirical Test
A model is created and tested empirically that combines organizational justice
variables and the personality trait of negative affectivity, using two forms of
deviant employee behavior as outcome variables and testing how well each
Click here to access the report. (LPRC membership required)
A Typology of Deviant Workplace Behaviors: A Multidimensional Scaling Study
Employee deviance and delinquency produce organizational losses estimated to
range from $6 to $200 billion annually. The prevalence of workplace deviance and
its associated organizational costs necessitates a specific, systematic,
theoretically focused program of study into this behavior.
Click here to access the report. (LPRC membership required)
The NRF's Senior Leadership Supporting the LP Industry
Bob Moraca, VP of LP, NRF
Robert Moraca, VP of Loss Prevention, National Retail Federation, gives
us a look behind the curtains of the newly rebranded NRF Protect Conference &
Expo. Learn how more outreach to the emerging leaders of the industry,
integration of cybersecurity education and new marketing initiatives helped
increase retailer attendance by 30 percent this year. With data breaches,
cybercrime and identity theft at every turn, LP executives need to be more
digitally driven than ever before. Robert tells us how the NRF is addressing the
issue and what LP professionals can do to be successful.
Episode Sponsored By:
LPNN Quick Take #8
Hedgie Bartol talks about the alarming disconnect between IT and Loss Prevention discovered in
a recent study by Axis Communications. Learn how engaging other departments,
building partnerships and leveraging existing technologies can help LP build
bridges across an entire organization.
Solution Providers, have a
video or commercial you want to publish?
Bumper Christmas for Fraudsters Predicted After 25% Spike in Q3
Anti-fraud experts have warned e-tailers that this year could be the biggest
Christmas for cybercrime ever, after 45 million attacks on e-commerce firms were
stopped in Q3. This year is likely to see fraud attempts double that of the 11.4
million blocked by ThreatMetrix in 2014. In Q3, it was account creation
rather than payment fraud which was the most "risky."
The spike is being driven by a rise in device spoofing tools combined with
hacked and breached identities. "We expect this to continue to be one of the
biggest attack vectors during the holiday season. "The biggest risk from these
attacks would be for retailers who are using first generation browser
Singles Day is singular triumph for Alibaba - Hits $14.34B in gross merchandise
volume (GMV) - Brings in more U.S. Retailers
By midnight Nov. 11 China time (which is ahead of all U.S. time zones), Alibaba
estimated it had settled about $14.34 billion in gross merchandise volume (GMV)
through its Alipay payment platform on its China and international retail
marketplaces. Daniel Zhang, CEO of Alibaba Group said, "It also showcases how
Alibaba uses big data, cloud computing and mobile innovations to create the
best shopping experience for buyers and sellers."
Alibaba founder and chairman Jack Ma changed things up this year, bringing in
more foreign brands, including Nordstrom and other U.S. retailers.
The Procrastinator's ABCs of e-Commerce Fraud in 2015
With the increase
in online shopping, there is an increased need to be aware of fraud
opportunities. On average, merchants manually review 27 percent of orders that
are flagged as suspicious, each order taking 6 minutes to review. In the U.S.
alone, 800,000 temporary agents will be hired in Q4 to help retailers keep
customer service levels high and verify these risky transactions.
Either way, if you are a merchant who does not yet have a fraud protection plan
in place for this holiday season, the bad news is that you are behind the curve,
as most of the e-commerce industry solidifies its fraud-fighting tools during
the month of October. The good news is that it is not too late to still blow
last year's revenue goals and customer service benchmarks out of the water!
Just follow these simple ABCs, specifically for procrastinating merchants, of
● Automate. It is never too late to automate your order review process.
You can integrate and access identity data your business needs to be successful
within your existing workflow and/or platform. This can help you identify good
orders more quickly and speed them to clear, while spending more time on
troublesome orders in the process of deciding whether to reject them.
● Best identity. Use the best identity data in the industry, including
mobile phone and email information, to be confident and accurate in your
decisions to clear orders or flag potential problems. Use real-time data so you
have the latest information in today's world of constant change.
● Clear, clear, clear. Keep your good customers happy with frictionless
fulfillment to keep orders flowing. Today's customers don't wait for their
purchases. Confidence in your order clearing means more money flowing. Add
friction to those orders that seem suspicious. Make them earn your trust before
you approve their transactions.
The unprecedented number of data breaches in the U.S. in the past year alone
exposed tens of millions of people's personally identifiable information (PII)
to fraudsters. Couple this with skyrocketing mobile commerce adoption-infamously
under-secured-and Europay, MasterCard and Visa (EMV) implementation (which
shores up physical retail outlets, but pushes fraud online), and we have a
recipe for potential disaster. Therefore, online merchants must recognize this
confluence of forces eroding their bottom line and reducing consumer trust at a
time of the year when we want them to be shopping online with joyful abandon.
Outdoor Specialty Retailer Field & Stream Launches First-Ever eCommerce Website
Wayfair Inc.'s online sales skyrocket 91% in Q3
As the holiday season approaches, US consumers are
more exposed to fraud
Crime's Publicly Reported Cases Report
*2015 data only through September 30th
U.S. Attorney: Burris family was face of organized crime in Evansville -
Busted - Had ORC Ring operating 20 years ago
Evansville Police Chief Billy Bolin says the Burris family created a
sophisticated retail theft ring, 20 years ago. They had an organized crime
ring...that was stealing," he said. "They intimidated people. They bullied
It's being called the largest white-collar crime ring in the Tri-State.
Prosecutors say 36 people were involved in an elaborate scheme to defraud
insurance companies. They are accused of staging car wrecks and filing claims
for "injuries" suffered. We're told 34 of the 36 suspects are now in custody.
The Burris family is the face of organized crime in the Evansville, Indiana
area," said U.S. Attorney Josh J. Minkler.
Federal Grand Jury indicts four in $134,000 Oklahoma City
check counterfeiting scheme
An Oklahoma City counterfeit check ring defrauded Oklahoma City metro area
stores out of more than $100,000, a federal grand jury indictment claims. The
indictment claims Marjorie Elaine Lodes, Daniel Charles Lodes, Mechelle Lee
Ashcraft, and Belinda Sonya Shelton, defrauded retailers out of about
$134,535.06 through the scheme. According to the indictment, Marjorie Lodes and
Shelton traveled to Nebraska to steal mail from residential mail boxes and used
bank account information from the stolen mail to make counterfeit checks that
were then passed at local stores. The group used custom check-writing software
to print the counterfeit checks and also made fake driver's licenses with their
own photographs, but with the personal information matching the account holder
information on the fraudulent checks, according to the indictment. The four
allegedly passed the counterfeit checks from Bank of Oklahoma, Tinker Federal
Credit Union, MidFirst Bank, and US Bank at stores including Walmart, Harbor
Freight, Kohls and Walgreens. "The co-conspirators often returned the
merchandise to the retailers in exchange for cash and store credit," the
AB, CN: Police charge 2 Seniors in connection with alleged Steal-to-Order ring;
$56,000 of items recovered
A retailer who spotted some of their merchandise being sold at a local flea
market tipped off police, who have laid charges against two people in connection
with the stolen goods. Police responded to the initial complaint by visiting the
flea market, which was being held at the Hillhurst Community Association hall on
Oct. 25, and spotted a vendor selling clothing and toiletries that appeared to
be new and possibly stolen. Information gathered by investigators led them to a
property where they executed a search warrant on the residence and a van at the
address on Oct. 28. Officers found stolen clothing, toiletry items and camping
equipment worth an estimated $56,000 during their search. Police believe the
items had been stolen from local retailers for the purpose of illegally
reselling them. Sonia Kereluk, 75 and William Henry Fisher, 69, both of Calgary
have been charged with possession of stolen property for the purpose of
trafficking and trafficking in stolen property.
DE: Two accused of stealing $31k merchandise from Goodwill
Two Milford women are facing charges, after Police say they used fake pre-paid
credit cards to buy more than $30,000 worth of merchandise. The Milford Police
Department says on Tuesday they wrapped up a retail theft investigation with two
arrests. Twenty three-year-old Danita Legrand, and 30-year-old Aishia Legrand,
are accused of using fraudulent pre-paid credit cards to make purchases from the
Goodwill store, in April and May, totaling more than $31,000. Police say the
pre-paid cards initially appeared to have the funds for the transaction, but
when Goodwill tried to pull the funds from the account, no funds were available,
making the pre-paid cards invalid.
SC: Police searching for suspect in over $20,000 jewelry thefts from 2 area Belk
The Spartanburg Police Department said they were searching for a man who
shoplifted more than 15 rings from two Belk stores. Police said a man wearing a
camouflage jacket and a baseball hat driving a red pickup truck entered the Belk
at Westgate Mall on Tuesday around 2:30 p.m. The suspect asked to see a diamond
ring, and when the associate showed him one, he told them that he was looking
for something for expensive. The associate then turned to grab more rings and
the suspect grabbed the tray of rings and ran out the door. The suspect jumped
into his truck and fled. Eleven rings were taken. The same suspect was seen last
Wednesday in Myrtle Beach at another Belk store after he shoplifted five rings.
The total value of rings taken in the Spartanburg theft was $19,775.
Wilkes-Barre, PA: Macy's at Wyoming Valley Mall hit with $2,000 theft of Michal
Kors and North Face apparel
Police say someone took $2,000 worth of merchandise from a Macy's department
store in Luzerne County. The theft happened on Monday evening at the store in
the Wyoming Valley Mall near Wilkes-Barre. Store security told police two women
and a man swiped several Michael Kors and North Face sweaters and jackets.
Police are using video from surveillance cameras that caught the thieves running
from the store.
Cottage Grove, MN: Two arrested in connection with $1,800 Kohl's clothing theft
Two Minneapolis residents face possible felony charges in connection with an
alleged theft Oct. 31 at Kohl's. Chrishellyn C.Washington, 26, was arrested on
suspicion of felony theft and fleeing from police. Jonathan M. Ondieki, 24, was
arrested on suspicion of aiding and abetting felony theft. Both were booked at
the Washington County jail. Police were called to the store about 4 p.m. on a
reported theft in progress. Officers saw Washington exiting the store with
$1,856 worth of merchandise. She ran and got into a car driven by Ondieki,
according to the police report. Ondieki was ordered by police to stop. Both were
AB, CN: Six month investigation ends with 4 arrested in Organized Credit Card
The Calgary Police Economic Crimes Unit has laid charges against four people
accused of using stolen credit card data to commit identify fraud. Acting on
reports of numerous frauds to obtain merchandise, pre-paid credit cards, and
vehicles from rental companies, police initiated an in-depth investigation which
has since resulted in the arrests of four people. On October 22, police at the
Calgary International Airport were alerted to a group of three people who were
attempting to rent a vehicle with a fraudulent credit card. When the individuals
were caught and searched, police found forged credit cards, government-issued
ID, and altered cards. Last week police were led to a home in Midnapore where
they found counterfeiting equipment, more credit cards, some meth, a handgun and
a stolen vehicle. There was also a significant amount of stolen property and
$1,063 in cash found.
Deland, FL: Belks Loss Prevention nab Mother and child
shoplifters with $700 in merchandise
A DeLand woman was arrested after police said she had a child helping her
shoplift from a department store. Erica Bruten, 40, was charged with felony
retail theft and child neglect without great harm Tuesday after she stole over
$700 in clothing from Belks. Court records show Bruten has been charged in the
past in similar crime.
Gonzales, TX: Thieves use Walmart emergency exit to take $400 in merchandise
Police are investigating a pair of thefts that occurred at Walmart in recent
weeks. Video showed two men exit a red car and enter the store, taking sporting
goods items and filling a shopping cart. Exiting the Sporting Goods area through
an Emergency Door. The items included, tools, clothing, electronics and a 22"
Surprise, AZ: Police seeking suspect in Lowe's power tools thefts
Surprise police are looking for a shoplifting suspect who targeted a Lowe's
store in the area. A store representative says a Hispanic man with a mustache
removed several large power tools from the store at Grand Avenue and Bell Road
on Nov. 9.
Costa Rica cops take down organized fraud ring
that stole $1 million
Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!
5 Sports Robbery suspect dead in officer-involved shooting near San Francisco
Gunfire at a San Francisco hospital ended Wednesday with police launching
flashbang grenades on the suspect who was armed with a stolen rifle. That gunman
is dead. It all started Wednesday afternoon at the Big 5 Sporting Goods store on
El Camino Real in San Bruno. Police say the suspect robbed the store and stole
that rifle. He then took off for St. Luke's Hospital in San Francisco's Mission
District and that's when he found himself in a standoff with SWAT officers. A
construction worker at the new Saint Luke's Hospital says he saw a suspicious
man and possibly a gun and called 911. The police chief described what officers
saw. "Responding officers rushed to the scene and heard shots fired as they
arrived," said San Francisco police Chief Greg Suhr. "They exited their vehicles
and looked up and atop the construction elevator was a suspect in white
coveralls holding a rifle and pointing it at the hospital." Three officers fired
on the man. Then, flash bangs were deployed to ensure he was no longer a threat,
as his rifle was still within reach. The man was dead.
Winston-Salem, NC: Long Jewelers the victim of a 3 Man Smash and Grab Armed
Robbery; 1 suspect shot and killed
Three masked robbers entered Long Jewelers in Winston-Salem, N.C., drew guns,
and began smashing display cases and collecting jewelry. A worker in the back of
the store became aware of the robbery and retrieved a firearm. The worker came
to the front of the store and then fired at one of the thieves, striking and
killing him. The other two robbers fled the scene. Forsyth County District
Attorney Jim O'Neill has made clear that the worker will not face charges.
GA: Smash-and-grab thieves hit Virginia-Highland clothing boutique Atlanta
police Thursday were investigating a smash-and-grab burglary at a clothing
boutique in the heart of the Virginia-Highland business district. The thieves
used a brick to shatter the front door of the 310 Rosemont store on North
Highland Avenue just north of Virginia Avenue shortly before 4:30 a.m. Thursday.
Atlanta police spokeswoman Kim Jones said security video showed three people
wearing jackets, hats and masks to hide their identities entering the store and
taking various clothing items before getting into a waiting vehicle. Jones told
The Atlanta Journal-Constitution that the burglars were inside the store for
just one minute.
OH: ATM Thieves hit Speedway in a Smash & Grab; employee not injured only feet
Cleveland police are asking for the public's help in identifying the people who
smashed a stolen pick-up truck into a Speedway gas station and then stole an
ATM. Police say the suspects rammed the truck into the door of the gas station
in the 2200 block of Broadview Road around 3:45 a.m Wednesday. A store employee
was making coffee just 3 feet from the door during the impact. The suspects then
grabbed the ATM, loaded it into the truck and fled.
Minneapolis, MN: 2 Walgreens and a Cub Food Pharmacy
robbed in a span of 35 minutes
Minneapolis police say three pharmacies were robbed in a span of about 35
minutes Wednesday evening in the Lowry Hill and Uptown neighborhoods. At 5:44
p.m., officers responded to the Walgreens on South Hennepin Avenue on a report
of a robbery in the pharmacy. At 6:13 p.m., squads responded to the Cub Foods
Pharmacy on Lagoon Avenue on a report of a robbery. And at 6:18 p.m., officers
responded to the Walgreens on West Lake Street on a report of a robbery in the
pharmacy. Police are searching for two suspects whose descriptions matched at
all three locations.
San Carlos, CA: Shoplifters Pepper Spray TJ Maxx / Home Goods
Loss Prevention Agent
The San Mateo County Sheriff's Office is investigating an armed robbery at a
business in San Carlos on Tuesday. Deputies responded at 6:40 p.m. to the
T.J.Maxx and HomeGoods store at 1257 Industrial Road on a report of an armed
robbery. Deputies said two Hispanic men entered the business and went to the
men's clothing section, where one of the suspects selected a jacket valued at
$250 that was displayed in the store. One of the suspects removed the magnetic
security tag from the jacket and put it on before walking to the store's exit,
deputies said. When the store's loss prevention officer confronted the suspect
as he tried to leave, the suspect pepper-sprayed the man in the face, deputies
said. The suspect then fled the store and left the parking lot in a dark colored
Cargo Theft: Lifting LaTour: Law Enforcement Pro Discusses $2.3M Champagne
Warehouse Theft - In Conjunction with CargoNet
Last spring in the UK, a group of thieves boosted $2.3 million worth of the
finest champagne in the world from the warehouse of Berry Bros. & Rudd, the wine
merchants that supply the Royal Family. The audacious raid didn't lack for
style: the thieves paused to drink bottles of Moet & Chandon and Chateau LaTour
before vacating the premises. The case is still unsolved. Scotland Yard believes
it to be an inside job and yet, somewhere along the line, at least one of the
multiple security measures - cameras, alarms, laser beams - should theoretically
have prevented the theft, but didn't.
Kay Jewelers in the
Commons at Federal Way, Federal Way, WA was the victim of a Grab & Run on
Tuesday afternoon, diamond earring set valued at $3,549
Helzberg Diamonds in Mooretown, NJ was the victim of a Grab & Run on Tuesday,
merchandise valued at $7,999
Nashville, TN: Man wanted after $5K ring swapped
for fake at Lebanon jeweler
Bonita Springs, FL: Rural King store the victim of an attempted Smash and Grab;
Dubai: Trio jailed for stealing safe containing $19,000 in cash, 50 mobile
phones and documents from shop
Pinkerton detective agency offers $100k reward for a stolen 2015 white
Determined cat occupies British supermarket shelf
like he owns the place; security unable to nab
AT&T - Beverly, IL - Burglary/ 3 arrested
AT&T - Milwaukee, WI - Armed Robbery
Atlantic Cellular - Rehoboth Beach, DE - Robbery
Bud's Country - Thompson, CT - Armed Robbery
CVS - Hopewell, PA - Robbery
CVS - Indianapolis, IN - Armed Robbery
Family Dollar - Philadelphia, PA - Armed Robbery/ Shooting
Family Dollar - Hampton, VA - Armed Robbery
Family Fare - Grand Rapids, MI - Armed Robbery
Flash Foods - Albany, GA - Armed Robbery
Game X Change - Hamden, CT - Armed Robbery
GameStop - Las Vegas, NV - Armed Robbery
Minimart - Albany, GA - Armed Robbery/ 2x
Puppy Shop - Orlando, FL - Theft
Speedway - Cleveland, OH - Robbery
Sunoco - Newark, NJ - Armed Robbery/ suspect shot
Tony's NY Pizza - Adamstown, MD - Armed Robbery
Verizon - Thomasville, Armed Robbery
Verizon - Massapequa, NY - Robbery/ clerk assaulted
Walgreens - Rockford, IL - Armed Robbery
7-Eleven - Las Vegas, NV - shooting
Today's Daily Job Postings from the Net -
To apply to today's Internet Jobs,
Sponsor this section of the Daily
Post Your New Job or Promotion! Click Here
How to Give Critical Feedback Effectively
When giving critical feedback, telling someone not to "take it personally" often
does little to soften the blow. This can make it that much harder for us to want
to give critical feedback, we don't want to offend anyone and we don't want to
hurt other people's feelings. Use this four-step method to give you a structure
when giving feedback.
The ACED Model
Hard Feedback is the Most Generous Act of Leadership It's not easy to
have to give important information to someone, especially if it has the
potential to be hurtful or taken the wrong way. However, being brave enough to
deliver tough feedback shows a bravery that will result in success for the
entire organization. Here are four ways you can share tough feedback.
3 Plays Great Coaches Use to Deliver Criticism The biggest difference
between great coaches and good ones is in the way they motivate their teams and
give feedback to their players. The same applies to leadership. If you're
yelling at your employees, your message isn't getting across the same way as
someone who builds another's confidence up. Use these three steps to deliver
Make a connection
5 Smarter Ways to Get Feedback From Employees It's your job as the
boss to give criticism to your employees, but where do you get your own
feedback? In order for your team to really give you insight into your
effectiveness as a manager, move from using the exit interview to a culture of
open and honest communication in the workplace. Here are some tips.
Sponsor this section of the Daily
Accepting criticism and feedback is probably one of the hardest
things to do especially if it's unexpected or from an individual or group that's
not really informed well enough to offer constructive criticism. Coming from our
superiors or client's criticism and feedback can truly be valuable and help mold
the path a person needs to take in changing or modifying behavior and improving
relationships. It all boils down to whether or not you're willing to accept it
and really hear what they're saying or not saying. It's human nature to
automatically respond defensively and rationalize what you're hearing thus
avoiding having to own it. However, the wise person learns to listen and force
themselves not to respond other than to acknowledge that they heard it.
Just a Thought,
Post Your Tip or Advice! Click Here
Please make sure to add firstname.lastname@example.org
to your contact list, address book,|
trusted sender list, and/or company white list to ensure you receive our
ADVERTISE WITH THE DAILY