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 11/13/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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The Top LP/AP Jobs Filled or Promoted in 2017

50% Top 10 New LP/AP Leaders
12% Top 100 New LP/AP Leaders
2 Named Senior Vice Presidents
45 Named New Top LP/AP Leaders

Party City named John Voytilla Senior Vice President, Facilities, Construction, Procurement, & Loss Prevention, formerly VP Loss Prevention for Office Depot
Total Wine & More promoted John Velke to SVP Risk Management

50% of the Top 10 changed or promoted pyramid heads in 2017
As ranked by Stores magazine 2016 Top 100 Retailers list:

1 - Walmart U.S. 4,000 stores- promoted Joe Schrauder VP Assets Protection and Safety formerly Senior Director ll - Asset Protection, Walmart U.S.
2- Kroger - 3,730 stores named Mike Lamb Vice President Asset Protection, formerly VPAP Walmart
5- Walgreens - 8,157 stores, transferred Charles Bernard to Group VP Asset Protection and Comprehensive Loss. Former Corp. Operations VP - Southern U.S., Puerto Rico & USVI
6- Target - 1,790 stores, promoted Oscar Arango to Vice President of Assets Protection
7- CVS Health - 7,808 stores, named Quinby (Yost) Squire Vice President, Head of Asset Analytics and Insights
28- Meijer - 213 stores, named Paul Jaeckle Vice President Asset Protection, formerly Sr. Dir. - AP Strategy & Operations, Walmart U.S.
32- BJ's Wholesale Club - 210 stores, promoted Brendan Fitzgerald to Vice President of Asset Protection
37- AT&T - 2,156 stores, promoted Geoff Oletti to AVP Asset Protection
60- Office Depot - 1,400 stores, promoted Shannon Hunter to Sr. Director Loss Prevention & Safety formerly Director - Supply Chain, Corporate & International Loss Prevention
63- Sherwin-Williams - 3,764 stores, promoted Michael Hagenbush, CFI to Director of Corporate Loss Prevention Compliance and Reporting
68- PetSmart - 1,291 stores, promoted Matt Lincoln, CFI to Vice President, Loss Prevention & Safety

See Part Two Tomorrow

Sexual Harassment Reaches "Tipping Point"
Top Trend in News Media Continues
The Workplace After Harvey Weinstein: Harassment Scandals Prompt Rapid Changes
Published in Risk & Compliance WSJ Saturday:
The wave of misconduct allegations has abruptly shifted the climate in American workplaces, prompting companies to scrutinize how employees work with one another, in one of the most rapid changes in corporate behavior in generations.

Vox Media says it tapped an outside firm to examine its procedures following the dismissal of an executive for inappropriate behavior. Uber Technologies Inc. says it added staff to examine worker concerns including reports of inappropriate conduct, following female employees' allegations of harassment and mistreatment. Top brass at advertising giant Interpublic Group of Co s. told its 20,000 U.S. employees last week they had until year's end to complete sexual-harassment training.

At a growing number of companies that haven't had public allegations of sexual harassment, including Dell Inc., Rockwell Automation Inc. and Facebook Inc., some employees have attended training sessions meant to detect biases that can lead to harassment.

Since the October reports, more reports of workplace sexual harassment have emerged from individual women and men, and from news accounts and companies. As accusations pile up, they are sparking public and private workplace conversations about how men and women work together, and how companies deal with same-sex harassment.

Managers describe a clear epochal shift: Before Weinstein to After Weinstein.

This is a moment where people will not turn their heads when something is wrong," says Pamela Craig, a former Accenture PLC finance chief who sits on the boards of Merck & Co. and Akamai Technologies Inc. and is foundation chair at C200, a women's leadership organization. "We need to make it a watershed."

Boardrooms typically don't address the topic of sexual harassment unless a lawsuit has been filed against the company or a complaint involves a named executive. Now, some directors say they can no longer sit on the sidelines.

"Just as boards should not wait for the Equifax breach to put in place proper cyberdefense and data-security policies, similarly they shouldn't require a grotesque Harvey Weinstein example to suddenly say, 'oh, gee, we better check how our own culture is,'

The new generation of working women, she says, is less willing to sweep things under the rug and knows employers are more likely to take action and investigate.

Though a large number of the women coming forward are white-collar employees, harassment is equally if not more prevalent in the hourly workforce, workplace experts say, but a similar groundswell is unlikely because the risk of speaking up and losing income may be too great.

'Tipping point'

"We are in an appropriately hypersensitive time," says a prominent media executive who sits on multiple industry boards. "We've crossed a tipping point and people are taking this much more seriously now."

Editor's Note: Let's not forget the Signet Jewelers scandal earlier this year. One that saw the company's CEO retire rather abruptly and the establishment of a review board and committee headed by a well respected former female federal judge.

It does happen in every industry and we have more hourly women in sheer numbers, working in the retail industry than probably any other. So the question becomes: What's your company doing and what's your team doing to help identify, respond, manage and eliminate any possible harassment issues or discrimination in the workplace?

Silence Lifts in Statehouses as Harassment Scandals Bring Swift Penalties
Women continue to come forward, writing public letters about abuses ranging from lewd comments to groping, and joining others in a wide range of industries where powerful figures have been toppled, seemingly by the week, in the wake of the Harvey Weinstein scandal. As a result, legislators have resigned or have been removed from posts, sexual harassment policies have been revised, women's caucuses have been formed and broad investigations have kicked into gear.  nytimes.com

Amazon faces fines following the death of a second warehouse worker in as many months
The state of Indiana found four potential violations

Amazon could face $28,000 in potential fines after an inspection by the state of Indiana found potential workplace safety violations at a warehouse where a 59-year-old worker was killed in late September.

The Associated Press reported that the victim, Phillip Terry of Indianapolis, "was fatally crushed when a forklift's lift fell on him while he was doing maintenance work on it." Terry was killed on Sept. 24 at an Amazon facility in the Indianapolis suburb of Plainfield.

In a nine-page letter to Amazon, the Indiana Department of Labor outlined four violations that could carry fines of $7,000 each. They included a failure to "provide adequate training" and to develop and document certain safety procedures. Amazon can appeal the penalties.

Also in September, a 28-year-old worker named Devan Shoemaker was killed at an Amazon warehouse in Carlisle, Pennsylvania. Shoemaker was accidentally crushed by a truck near the facility's loading docks, according to a local news report. Another Amazon worker was killed in an accident at the same facility in 2014.

The Occupational Safety and Health Administration is still investigating Shoemaker's death, a spokeswoman said. recode.net

Secret Profiling, Bias and Accuracy Enter the Picture
Privacy fears over artificial intelligence as crime-stopper
This Article is popping up across the country
WASHINGTON, United States - Police in Delaware are poised to deploy "smart" cameras in cruisers to help authorities detect a vehicle carrying a fugitive, missing child or straying senior. The video feeds will be analyzed using artificial intelligence to identify vehicles by license plate or other features and "give an extra set of eyes" to officers on patrol, says David Hinojosa of Coban Technologies, the company providing the equipment.

The program is part of a growing trend to use vision-based AI to thwart crime and improve public safety, a trend which has stirred concerns among privacy and civil liberties activists who fear the technology could lead to secret "profiling" and misuse of data.

US-based startup Deep Science is using the same technology to help retail stores detect in real time if an armed robbery is in progress, by identifying guns or masked assailants.

Deep Science has pilot projects with US retailers, enabling automatic alerts in the case of robberies, fire or other threats.

The technology can monitor for threats more efficiently and at a lower cost than human security guards, according to Deep Science co-founder Sean Huver, a former engineer for DARPA, the Pentagon's long-term research arm.

Until recently, most predictive analytics relied on inputting numbers and other data to interpret trends. But advances in visual recognition are now being used to detect firearms, specific vehicles or individuals to help law enforcement and private security.

Recognize, interpret the environment

California-based Umbo Computer Vision, has developed an AI-enhanced security monitoring system which can be used at schools, hotels or other locations, analyzing video to detect intrusions and threats in real-time, and sending alerts to a security guard's computer or phone.

Israeli startup Briefcam meanwhile uses similar technology to interpret video surveillance footage. This can enable investigators to quickly find targets from video surveillance, a system already used by law enforcement in hundreds of cities around the world, including Paris, Boston and Chicago, Gavish said.

'Huge privacy issues'

For Marc Rotenberg, president of the Electronic Privacy Information Center, the rapid growth in these technologies raises privacy risks and calls for regulatory scrutiny over how data is stored and applied.

"Some of these techniques can be helpful but there are huge privacy issues when systems are designed to capture identity and make a determination based on personal data," Rotenberg said.

"That's where issues of secret profiling, bias and accuracy enter the picture."

Rotenberg said the use of AI systems in criminal justice calls for scrutiny to ensure legal safeguards, transparency and procedural rights.

In a blog post earlier this year, Shelly Kramer of Futurum Research argued that AI holds great promise for law enforcement, be it for surveillance, scanning social media for threats, or using "bots" as lie detectors.

"With that encouraging promise, though, comes a host of risks and responsibilities. gmannetwork.com phys.org

Hamilton County Becomes First Agency in Tennessee to Implement Automated Secure Alarm Protocol (ASAP)
Hamilton County, Tennessee becomes the latest municipality to go live with Automated Secure Alarm Protocol (ASAP), a technology that automates communication between alarm monitoring central stations and 911 centers, resulting in improved accuracy and speed of emergency response. With the implementation, Hamilton County is the first agency in the state of Tennessee to go online with ASAP.

Transmitting data electronically speeds up alarm notification delivery and reduces the number of phone calls and processing times at emergency response centers. It also eliminates human error and miscommunication between operators; all pertinent data goes directly to first responders within seconds. vectorsecurity.com

Johnson Controls to expand sales team in 2018
CEO: 400 New Sales Positions Will Be Added in '18

George Oliver said Johnson Controls International plc will expand its sales force and adjust incentive structures to focus on sales of higher margin offerings moving forward.

Oliver, the new chairman and chief executive officer of the company, told analysts during the company's fourth quarter earnings call that JCI's sales force would increase by a net of 400 in fiscal 2018. It increased by a net of 50 in fiscal 2017. Oliver did not indicate where the additional salespersons would be located.

The company reported revenue of $8.14 billion in the fourth quarter, an increase of 4% over the combined sales of Johnson Controls Inc. and Tyco International during the same period last year. The two companies closed their merger at the start of fiscal 2017. For the full year, revenues were up 2 percent to $30.14 billion.

"During the first year as a combined company, we have made significant progress bringing two market leading companies together as one," Oliver said. "We have integrated across geographies and businesses and are off to a strong start in streamlining our cost structure."  biztimes.com

$85M Insider ORC Rebate Fraud
Jurors Hearing Insider Stories of Pilot Flying J
20 Member Sales Team Orchestrated a Nationwide Fraud Scheme

Pilot Flying J former President Mark Hazelwood and three subordinates enters its second week Monday on charges including conspiracy to commit wire and mail fraud.

Fourteen have pleaded guilty and two were granted immunity in a scheme to defraud trucking companies of promised rebates. Pilot Flying J's board admitted criminal responsibility to the tune of $92 million and civil responsibility for at least $85 million. The board is paying the defense tab for the four accused.

This past week jurors heard testimony from a few who had already pled guilty and opened up about how they did it over the course of five+ years.

One talked about how they would test trucking companies by fluctuating diesel fuel prices and refund dollars to see if it would be caught and another testified about how greedy they became over the years. Starting at a penny or two per gallon and escalating to five cents per gallon in 2013.

One testified how they didn't feel guilty ripping off trucking firms who where to lazy to do their business homework. With the Dir. of Sales being ruthless in enforcing orders to defraud trucking firms threatening to pull accounts if a salesman balked at shorting his customers.

Director of Sales Arnie Ralenkotter was earning $125,000 a year when the fraud scheme started. At its end in 2013, he was raking in $400,000 annually. knoxnews.com

Feds Want 5 Years For Vendor In $8M MillerCoors Fraud
$4M in False Invoicing Scheme - MillerCoors VP & 6 Other Vendors

Prosecutors told an Illinois federal judge Wednesday that a 74-year-old vendor for MillerCoors LLC marketing events deserves up to five years in prison for his role in a scheme that defrauded the beer giant of more than $8 million.

James Rittenberg should be given a sentence of between 51 and 63 months for billing MillerCoors nearly $4 million in costs for events that never happened over a seven-year period. The government asserted that Rittenberg knew his actions were wrong and has adopted a "very troubling" casual attitude to his actions and his culpability in the fraud.

Rittenberg pled guilty in February for his role in the false invoicing scam. Former MillerCoors Vice President David Colletti and six other vendors whom he recruited have also entered guilty pleas for their roles in the scheme.

Rittenberg and his business partner, Scott Darst, colluded with Colletti to submit invoices for events that didn't happen, and the three would split the proceeds when MillerCoors paid up. law360.com

International Fraud Awareness Week Kicks Off

Experian claims fraud costs UK £190B - $248B U.S. per year
Online Crime #1 Driver - Demands Urgent Response

That staggering number comes from its Annual Fraud Indicator 2017 report. £190 billion is equivalent to £10,000 per family

Private sector fraud accounts for the bulk of this figure £140B ($183B U.S). The rest is made up of £40.3B ($52B) in the public sector, £6.8 billion aimed at individuals and £2.3 billion from charities.

In June, the National Audit Office report on online crime said: "For too long, as a low value but high volume crime, online fraud has been overlooked by government, law enforcement and industry. It is now the most commonly experienced crime in England and Wales and demands an urgent response."

The September minutes of the Joint Fraud Taskforce Oversight Board shows that progress is being made on reducing Cardholder Not Present fraud. It also looked at how fraud reporting should be made easier.

Online banking fraud was up 226%
Telephone banking fraud by 178%
CEO fraud or Business Email Comprise is also on the rise despite some high profile public cases. enterprisetimes.co.uk

It's All About the Debt
America's 'Retail Apocalypse' Is Really Just Beginning

The phrase 'Retail Apocalypse' has become so ingrained in the U.S. that it now has the distinction of its own Wikipedia entry.

The industry's response to that kind of doomsday description has included blaming the media for hyping the troubles of a few well-known chains as proof of a systemic meltdown. There is some truth to that. In the U.S., retailers announced more than 3,000 store openings in the first three quarters of this year.

But chains also said 6,800 would close. And this comes when there's sky-high consumer confidence, unemployment is historically low and the U.S. economy keeps growing. Those are normally all ingredients for a retail boom, yet more chains are filing for bankruptcy and rated distressed than during the financial crisis. That's caused an increase in the number of delinquent loan payments by malls and shopping centers.

The reason isn't as simple as Amazon.com Inc. taking market share or twenty-somethings spending more on experiences than things. The root cause is that many of these long-standing chains are overloaded with debt-often from leveraged buyouts led by private equity firms. There are billions in borrowings on the balance sheets of troubled retailers, and sustaining that load is only going to become harder-even for healthy chains. With interest rates rising. bloomberg.com

'Christian' shoppers vow to boycott Tesco over Muslim family in Christmas advert
UK's Biggest Retailer Tesco Gets Social Media Backlash

Tesco has hit back at the "racist" backlash to their Christmas advert - which features a Muslim family for the first time ever.
Tesco 's turkey ad features families preparing to get festive, with a brief clip showing a Muslim family welcoming guests to their their yuletide celebrations.

The advert left some viewers raging, with shoppers threatening to boycott the store as a result.

Tesco shot back at the "racist" backlash, issuing a statement to say: "Everyone is welcome at Tesco this Christmas and we're proud to celebrate the many ways our customers come together over the festive season." The supermarket added that the Christmas campaign "will celebrate the many ways we come together at Christmas, and how food sits at the heart of it all". liverpoolecho.co.uk mirror.co.uk

Jury awards $7.5M - man shattered hip buying watermelon at Walmart
Foot Got Stuck in Wooden Pallet

Army veteran Henry Walker was trying to buy a watermelon at a Walmart in Alabama when his foot got stuck in a wooden pallet. When he turned, the 59-year-old fell, shattering his hip and now needs a walker to get around for everyday activities and had to stop any physical activities such as his weekly basketball league.

Walker sued Walmart over the 2015 accident, and an Alabama jury has now ruled that he should be awarded $7.5 million.

Walmart spokesman said the company plans to appeal. "We are disappointed in the verdict," said the spokesman, Randy Hargrove. "We appreciate the jury's service, however we believe that the damages awarded were excessive in light of the facts of this case."

The jury deliberated for about two hours late Wednesday before ruling in favor of Walker, awarding him $2.5 million in compensatory damages and $5 million in punitive damages.

Jurors reviewed security footage from the store and saw that Walker wasn't the only person to get his foot stuck in the side openings of a wooden pallet on the floor, O'Hara said.

One of his attorneys, David Rayfield, told the Ledger-Enquirer. "This is a great verdict for the community because this jury wanted to make sure it was safe for shoppers." chicagotribune.com

Chicago Police Issue Warning to Retailers in City's Near North Neighborhood
After pair of smash-and-grab burglaries at the same business

Jewelry store inside of Water Tower Place in the 800 block of North Michigan Avenue has been hit by thieves twice within a month's time. In both robberies, multiple suspects entered the retail shop, smashed a glass display case with a mallet, and took watches, according to a community alert issued by police. nbcchicago.com

WEBINAR: The Future of Analytics in Restaurant Loss Prevention
As a restaurant operator, you are experiencing increasing pressures to remain relevant as data becomes more complex. Add to this the ongoing battle against food costs, and the need to keep your restaurants running as efficiently as possible, and it can seem like you are becoming more of a data mineranalyst than a restaurant operator.

Learn how Panera Bread utilizes data analytics to simplify all of the data coming into their cafes, and use it to their advantage.

● Make sense of your data
● Improve speed of service and reduce food costs
● Stay ahead of the technology curve

To view Agilence's free on-demand webinar recording, click here!

NYC - Cigarette Smuggling Capital of America- 56.8% of total consumption

Corporate Loss Prevention and Safety Manager for Charlotte Russe in San Francisco, CA

Forklift Driver Dies At Thrift Stores of Ohio warehouse in Cols., OH

Wisconsin bill could increase Gun shop Security after hours

Last week's #1 article --

The 2017 Security 500 Rankings - Retail Sector Top 22 (Connected Commerce)
Conducted by Security Magazine

Which security programs are taking the lead? These 500 enterprises have been ranked through metrics to determine the forerunners in 17 sectors. See the complete list


Register for RLPSA's Membership Discussion:
"How to Prepare for the Holidays"

Thursday, November 16 at 2 p.m. EST

Hear from RLPSA restaurant members about how they are preparing for the holiday season. This discussion is for RLPSA restaurant members only and is a candid discussion about holiday challenges facing restaurants and how each brand is solving them.

Register today by emailing your contact details to Executive Director Amber Bradley to amber.bradley@rlpsa.com.


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



StopLift's ScanItAll Checkout Vision Suite

Detected Nearly 2 Million Incidents of Unscanned Items

StopLift's ScanItAll uses computer vision technology paired with your existing infrastructure (Cameras & POS) to determine what occurs during each and every POS transaction, and uses this information to identify loss at the checkout.

The ScanItAll Suite includes the following:

Sweethearting / Scan-Avoidance Detection

When a cashier gives away merchandise to a "Sweetheart" (friend, family, fellow employee) with a fake scan or ring-up at the register, ScanItAll detects cashier fraud at your front end and provides your team with accurate, actionable incidents.

Basket-based Loss Detection
Without the need of any additional infrastructure, ScanItAll detects the uncharged items left in your customers' shopping cart baskets: Bottom of the Basket (BOB), Middle of the Basket (MOB), & Top of the Basket (TOB). This can save stores thousands of dollars in loss.

Self-Checkout Loss Detection
Self-checkouts represent a significant exposure from a loss prevention perspective. StopLift's video analytics proactively monitor the self-checkouts to detect theft and alert store personnel.

Operational Error Detection
Even honest employees can cost retailers money by failing to scan merchandise. ScanItAll identifies those cashiers who engage in operational error and require either more training or management oversight.

Refund/Return Fraud Detection
Are your cashiers using receipts from previous sales to process refunds and pocket your cash? ScanItAll automatically confirms whether a customer is present during refunds to detect refund fraud.

For more on StopLift's ScanItAll Suite, visit http://www.stoplift.com/solutions/scanitall-checkout-vision/


SEC Says Companies Can Expect New Guidelines on Reporting Cybersecurity Breaches
A senior Securities and Exchange Commission regulator said Thursday that public companies will soon face new guidelines for how they report cybersecurity breaches to investors.

The agency will probably update directions that it gave to companies over six years ago, before the spate of high-profile breaches, including at the SEC itself and Equifax. Among the issues that the commission should tackle are updating guidance on describing the level of cyberintrusion that demands a public disclosure. wsj.com

6 Steps for Sharing Threat Intelligence Retails
R-CISC Offers Guidance & Industry Info
Industry experts offer specific reasons to share threat information, why it's important - and how to get started.

Threat information-sharing first started getting more attention and interest in the cybersecurity industry after the 9/11 terror attacks.

So you'd think by now it would be a routine process, especially with the volume of high-profile data breaches in the past few years. But while there has been much progress between the federal government and the vertical flavors of the Information Sharing Analysis Centers (ISACs), threat information-sharing still has been put on the back burner by many organizations.

"What's happened is that CISOs are so busy today that information sharing has become the kind of thing that they know will make them a better CISO, or at least a better person, but they put it off,"

Kurtz says the key principles of threat information-sharing are:

1. Information sharing is not altruistic. The objective of data exchange is to identify problems more quickly and mitigate attacks faster

2. Information sharing is also not about breach notification. Organizations need to share event data early in the security cycle - before an event happens - such as information about suspicious activity.

3. Sharing data with other organizations about exploits and vulnerabilities is legal so long as you don't share personally identifiable information. For example, a victim's email address is usually not shared. The Cybersecurity Information Sharing Act of 2015 provides more detail here.

4. The sharing system must be easy to use. Make sure the system is user-friendly and can easily integrate with your established workflow within a SOC, a hunting team, or a fraud investigation unit.

Neal Dennis, a senior ISAC analyst at the Retail Cyber Intelligence Sharing Center (R-CISC), says companies that don't know where to start or don't have deep pockets for security tools should contact their industry ISAC. "A lot of our members are smaller retail companies that don't have the resources of a Target or Home Depot, so it makes sense for them to seek of the retail ISAC for threat information and guidance on potential tools to deploy," Dennis says. darkreading.com

Customers Punish Breached Companies
Equifax 42% Drop in Net Revenue Post-Breach

Equifax's 25% reduction in share value and other industry-wide stats show that consumers aren't so apathetic about cybersecurity after all.

Many executives don't take secondary breach costs very seriously: the numbers have long been tricky to pin down and many within the C-suite believe that consumer breach fatigue and apathy about cybersecurity buffer their brand in the wake of a breach.

But growing evidence is showing that customers really do care, and they'll put a wallop on the brand when the circumstances are egregious enough.

This is coming crisply into focus in the wake of the Equifax breach. Friday the firm released its third quarter earnings results, along with estimates of primary breach costs like forensic investigation, remediation, and consumer credit reporting. The contrast between the two sets of numbers should act as an example to CEOs and board directors as to the true risk that big breaches can pose to income and business health.

According to Equifax, breach costs are currently measuring up to approximately $87.5 million. More troubling, though, is the precipitous drop in revenue Equifax experienced in the wake of the breach.

The breach made the engines fall off - after the early September announcement, revenue plummeted to $96.3. That is an incredible 42% quarterly drop in net revenue, and a 27% drop compared to the same time period last year.

This event may be still be a global bellwether that shows that consumers and shareholders have had it with all breached companies. darkreading.com

Good Guys & Bad Guys AI 'Arms Race'
AI and the Future of Network Security
150,000 Cybersecurity Alerts Daily On Active Networks
The average North American enterprise is inundated by alerts from its cybersecurity systems; 2014 research estimated the number at 10,000. The most active enterprise networks often receive an astounding 150,000 alerts per day. Even the best infosec teams have a hard time managing this barrage of potential cybersecurity threats, which is why some IT innovators are turning to a new solution: artificial intelligence (AI).

An AI-fueled cybersecurity platform could do a great deal to minimize the number of false positives and enable IT teams to focus their energies on combating real threats. When an AI algorithm is given access to an organization's internal log and monitoring systems, it can evaluate the usage patterns of each individual employee, create a series of baseline activity profiles, and keep an eye on all network activity 24 hours a day.

AI is tremendously useful as this type of catch-all mechanism, but it becomes truly invaluable once it starts to recognize threats in micro-deviations that are all but invisible to the human eye. As an AI tool is fed more and more data over time, it becomes capable of maintaining a constantly moving standard by which to judge potential threats. Human monitors are ultimately limited by the amount of data they can process in a day, but an AI has no such limitations.

If the AI "arms race" that many experts believe is on the horizon comes to be, understanding how and when to manage and deploy cybersecurity-oriented AI will become much more important than simply having an AI system in place and using it indiscriminately. Hackers and cybercriminals will soon have just as much access to AI technology as enterprise IT teams do, meaning the fate of network security will be determined first and foremost by which side knows how to use AI best. networkcomputing.com

Microsoft adds third-party security protection to Defender ATP
Microsoft has revealed it is teaming up with a number of the world's leading cybersecurity companies to integrate their security offerings with the Windows Defender Advanced Threat Protection (ATP) service. The integration will happen on macOS, iOS, Linux and Anroid. At first, Microsoft will join forces with Bitdefender, Lookout and Ziften. Any threats these three detect, will be sent to the Windows Defender ATP console. Every device will come with its own timeline and event history going back half a year. itportal.com

Manager/Director, Cyber Security Services For KPMG Risk Consulting, New York, NY




The Loss Prevention Research Council's
Impact Conference Oct. 2-4 2017, A Six Episode Series

1. LPRC Introduction - Who They Are & What They Do
- Watch Now!
2. Future of LP: Innovation, Evaluation, Collaboration - Watch Now!
3. LP/AP Supports Total Enterprise Success - Coming Nov. 14
4. LPRC Research Update - Coming Nov. 17
5. Innovation and Action - Coming Nov. 27
6. Command & Control: SOCLab Operations - Coming Nov. 30

Future of LP: Innovation, Evaluation, Collaboration
Episode 2

Read Hayes, PhD, CPP, Director, Loss Prevention Research Council
John Voytilla
, Senior Vice President, Party City; Past Chairman LPRC
Brian Bazer
, VP Asset Protection & Safety, Ascena Retail Group; Chairman LPRC

In this 36-minute episode, learn how LP/AP leaders and solution providers are leveraging the Loss Prevention Research Council to boost success, and why Board of Advisor members are so heavily invested in LPRC.

We explore how the LPRC has evolved in recent years, what makes it different from other groups or conferences, how retailers can leverage their resources, and how they can get involved.

Take the time to learn. As this is the LP/AP academic "Think Tank".

Sponsored By:



Alibaba Up 39% on Singles Day - $25.3 Billion
Their Future: Customers Meet - Work & Live at Alibaba
Alibaba announced that US$25.3 billion of gross merchandise volume (GMV) was settled through Alipay on November 11, 2017, an increase of 39% compared to 2016. Mobile GMV settled through Alipay accounted for 90% of total GMV.

Alipay processed 1.48 billion total payment transactions, up 41% from 2016, and processed 256,000 transactions per second at peak. With more than 140,000 participating brands and merchants

The 11.11 shopping festival began in 2009 with participation from just 27 merchants.

The company aims to build the future infrastructure of commerce. It envisions that its customers will meet, work and live at Alibaba, and that it will be a company that lasts at least 102 years. businesswire.com

Retailers get ready for a high-risk holiday season
Specific risks to retailers online and in stores this holiday season will come from criminals using troves of stolen consumer account data to spoof identities for in-store purchases and create synthetic identities for fraudulent accounts plus applying stolen data to machine-driven account-takeover fraud, with all categories of fraud on track to rise this year, according to data from Auriemma Consulting.

Many retailers that sell higher-ticket merchandise already are bolstering authentication methods this holiday season, in anticipation of increased fraud threats after data breaches and malware attacks and the surging growth of e-commerce through mobile channels, and they will need to closely track trends and tighten controls if they see fraud begin to spike when holiday sales surge after Thanksgiving.

Online fraud is a constant threat for Closet Candy, a women's apparel company based in Indianapolis, and attempted theft intensifies each year around the holidays, said founder and president Christina Smith.

Personally vetting each suspicious sale may work for Closet Candy, but e-commerce operators with higher volume often rely on third-party services to help in fraud detection.

Huckberry, a large and growing menswear website launched six years ago in San Francisco, hired Kount, of Boise, Idaho, to assist in fraud protection through its fraud-filtering platform and consulting services, said Lisa Eugene, a fraud analyst for the retailer.

Armed with Kount's data filters, Huckberry prepares for fraud each holiday season by devising new policies to combat fraud based on recent trends of legitimate transactions and attempted fraud, Eugene said. paymentssource.com


Legislative Alert: Let's Stop ORC!
3 Retail Thefts = Felony

Assemblyman Jim Cooper & the California Public Safety Partnership are backing a ballot initiative to fix Proposition 47.  Tell your legislator to join them!

Payson, UT: Grocery Store Employee accused of stealing over $45,000; refund fraud
Kathleen Garner was booked into jail on a charge of second-degree felony theft after the manager at Payson Market noticed issues with funds. Police said that manager noticed that large refunds were being given out regularly and confronted Garner, who allegedly admitted to her manager she had taken the money. Garner is accused of stealing more than $45,000 from the market between October of 2016 and August of 2017. fox13now.com

Green Bay, WI: 3 conspired to steal more than $10,000 in items, sell items online
Three people were charged in Brown County Circuit Court Friday with stealing more than $10,000 worth of items from two Green Bay area stores. Loss prevention officers from Mills Fleet Farm in Howard caught the three trying to steal fish finders, specialty cameras, a Wi-Fi programmable thermostat and other items on Wednesday. When Brown County sheriff's deputies were called in, they found several thousand dollars' worth of additional items in the suspects' vehicle that had apparently been stolen from the Bellevue Fleet Farm, as well as stores in Ashwaubenon and Manitowoc. greenbaypressgazette.com

Beachwood, OH: Four women Hit With Felony Charge In $2,000 theft
Officers corralled a group of four shoplifters that attempted to get away with more than $2,000 in stolen merchandise. The group lied about their identities when confronted by officers. patch.com

Knoxville, TN: New law helps crack down on holiday season shoplifting
A state law put into effect in July will see its largest test in the coming weeks as holiday shoppers flood area stores. The new law, written by state Rep. Jason Zachary, R-Knoxville, defines organized retail crime as two or more people working together to shoplift and return items for gift cards. It also stiffens penalties for convictions to include a minimum $300 fine and those convicted five times within a two-year period can be tried as felons. wbir.com

Massachusetts District Attorneys throw support behind House criminal justice reform bill
The Massachusetts District Attorneys Association has thrown its weight behind the House version of a criminal justice reform bill. That gives powerful backing to the more moderate of two proposals. The District Attorneys had been strong critics of a reform bill passed by the state Senate. The House is planning to begin debate on Monday on its version of criminal justice reform, H.4011. Representatives have proposed 212 amendments, although a few have already been withdrawn. "This bill combines criminal justice reform with the recognition that the safety of the public must be a priority as well," the district attorneys wrote.

"Though we would change the bill in some respects it is, overall, balanced and fair." The Massachusetts Communities Action Network praised the House bill for eliminating some mandatory minimum sentences and raising the threshold at which theft becomes a felony. masslive.com

Murfreesboro, TN: Another Victoria's Secret Theft, over $1,200

Naples, FL: Woman aided minor in Kohl's shoplifting

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Shootings, Stabbings & Deaths

Family Dollar employee shot and killed trying to stop an Armed Robbery
Investigators are trying to locate the men who tried to rob a Family Dollar store, killing a clerk in north Houston.

The victim was identified as Demonique Johnson. His family said he was a 30-year-old father of two young boys. Two men entered the store, just after 10 p.m. Friday. Police say Johnson struggled with the men. He can be seen falling to the ground when the men got through the front door -- which he was trying to close. abc13.com

Macy's Fitting Room Robbery in Mall of America Leaves Three Stabbed
Family's & Kids Stunned Waiting to See Santa

Multiple people were stabbed inside the Mall of America on Sunday night, leaving families and kids stunned as they waited to see Santa.

At least three people were wounded in the attack, which is being described by police as "an interrupted theft."

It happened around 6:45 p.m. in the men's department of Macy's, which is not far from the mall's Santa Experience.

What started as simple robbery attempt quickly escalated into a violent, multi-victim incident after the would-be thief was caught stealing from two men inside a fitting room.

Speaking at a news briefing Sunday night, Bloomington Police officials described how the suspect snuck into the men's room - as they were modeling outfits for friends outside - and tried swiping some of their belongings.

The pair attempted to stop him, prompting the man to pull a knife. He stabbed them both before being brought down and subdued by other shoppers, cops said.

One victim was reportedly stabbed in the back and another has numerous knife wounds.

Cops wrote on Twitter that the suspect, who was also injured, was taken into custody.

Las Vegas, NV: Police shot and killed man holding his GF at gunpoint in C-Store parking lot

Macon, GA: 2 Arrested After C-Store Parking Lot Shootout; no injuries

Portage, MI: Authorities train for active shooter scenario at Crossroads Mall

Robberies, Thefts & Brawls

Floral Park, NY: Woman arrested, 2 other suspects sought in Armed Robbery of Long Island Jewelry store

Indianapolis, IN: Chicken McNuggets dispute turns into brawl at McDonald's

UK: London, England: Security guard threatened with hammer in moped gang´s Apple store raid

Vero Beach, FL: Man Sprays Best Buy Employee With MACE

UK: Torquay, England: Smash & Grab Burglars steal $14,000 of high-end perfume from Boots

UK - 25+ 'Ram Raids' in Two Towns Over 18 Months

Jared the Galleria of Jewelry in Madison Heights, MI, reported an Armed Robbery on 11/09, items valued at over $20,000

Jared The Galleria of Jewelry in the Waldorf Marketplace, Waldorf, MD reported a Grab & Run on 11/10, item valued at $446

Kay Jewelers in the Market Place at Garden State, Cherry Hill, NJ reported an Attempted Burglary on 11/10, no loss

Kay Jewelers in the Tanger Outlet Center Columbus, Sunbury, OH reported a Grab & Run on 11/10, item valued at $7599

Kay Jewelers in the Morganton Heights, Morganton, NC reported an Armed Robbery on 11/11, 236 pieces stolen

Kay Jewelers in the Colonial Mall, Alabaster, AL reported a Grab & Run on 11/11, items valued at $4798

Kay Outlet at the Outlets of Round Rock, TX reported a Grab & Run on 11/10, item valued at $5499

Peoples Jewellers in the Garden City Mall, Winnipeg, MB CN reported a Grab & Run on 11/12, item valued at $1699

Piercing Pagoda in the Valencia Town Center, Valencia, CA reported a Grab & Run on 11/10, items valued at $1,430

Zales at the Volusia Mall, Daytona Beach, FL reported a Grab & Run on 11/12, item valued at $27,000.

Zales at the Galleria Mall, FT Lauderdale , FL reported a Distraction Theft on 11/12, item valued at $4799



Counterfeiters are using AI and machine learning to make better fakes

Skimming Theft

Skimming Crews Working Chicagoland
Chicago cops reported finding 13 skimmers in October, mostly at Walgreens stores

This year alone, we've come across instances of skimmers being found in Libertyville, Des Plaines, Bartlett, Batavia, Aurora, Wilmette and Yorkville.

Suburban cops we spoke with say the rash of skimming activity likely stems from a crew -- or crews -- of thieves working the area. "Chicagoland is very hot right now. It seems to be on the uptick," said Naperville Detective Ben Moehring, who worked the latest case. dailyherald.com


Atelier Jewelers - Floral Park, NY – Armed Robbery
C-Store – Houston, TX – Armed Robbery / suspect shot & killed
C-Store – Norway, IL – Burglary
C- Store – Columbus, OH – Armed Robbery
C- Store – Worthington, OH – Armed Robbery
C-Store – Puryear, TN – Armed Robbery
C- Store – Fayetteville, NC – Armed Robbery
C-Store - West Valinda, CA – Armed Robbery
C-Store – Gastonia, NC – Robbery
C-Store – Perry Township, PA – Robbery
Cricket Wireless - Centerville. OH – Burglary
Cricket Wireless – Miamisburg, OH - Burglary
Dollar General – Georgetown County, SC – Armed Robbery
Dollar General – Greenville County, SC – Armed Robbery
Family Dollar – Topeka, KS – Burglary
• Jared the Galleria of Jewelry - Madison Heights, MI - Armed Robbery
• Kay Jewelers - Cherry Hill, NJ - Burglary
• Kay Jewelers - Morganton, NC - Armed Robbery
Liquor Store – Winchester, VA – Burglary
McDonald’s – Columbia, MO – Robbery
Speedway – Fayetteville, NC – Armed Robbery
Sprint – Beavercreek, OH – Burglary
Subway – Raytown, MO – Armed Robbery
Subway – Burlington, NC – Armed Robbery
Restaurant – Boston, MA – Robbery
Walmart – Tewksbury, MA – Robbery
7-Eleven – Los Angeles, CA – Robbery
7-Eleven – Nassau County, NY – Armed Robbery


Daily Totals:
17 robberies
7 burglaries
1 shootings
1 killings



Nathan LeGrand
named Multi-Store Asset Protection Manager at The Home Depot

Jonason Hawkins, LPQ
promoted to Department Supervisor at The Home Depot

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
Framingham, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Sr. Director Asset Protection Retail Operations
Austin, TX

This role reports to the Global Vice President of Retail Operations. This person will be responsible to develop a Global loss prevention strategy, outlining policies, goals and objectives that meet regional needs while providing a safe shopping environment consistent with Whole Foods Markets brand...

Senior Director of Loss Prevention & Safety
Modesto, CA

The Senior Director of Loss Prevention and Safety provides overall leadership for the company's loss prevention and physical and food safety activities and is responsible for the development, maintenance, and continuous improvement of enterprise-wide loss prevention programs and food safety strategies...

Senior Director, AP Operations & Safety
Hoffman Estates, IL

The Senior Director, AP Operations & Safety is responsible for leading the Corporate Asset & Profit Protection Operational and Administrative functions for Sears Holdings Corporation...

Director of Shrink
Salisbury, NC

Creates and leads strategic efforts to identify and solve the causes of overall profit erosion, with a focus on improving inventory shrink and markdown results, modify/improve the corporate and retail standard practice and processes that impact these results...

Manager of Corporate Security & RMC
Charlotte, NC

This individual works in conjunction with corporate, region, and division Loss Prevention management to guide incorporated stores in investigations, training and addressing shortage-related issues...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Bowling Green, KY

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

Loss Prevention Investigator
Northern Virginia/DC

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Wawa is a diverse, talented and customer friendly organization, where our associates are our most valuable asset. We offer educational assistance programs, advancement opportunities, competitive compensation, excellent healthcare benefits, 401(k) with company match, Employee Stock Ownership Plan, and Employee Resource Groups with a focus on veterans, women, LGBTQ, young professionals, and diverse cultures.

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

Protection Specialist
Chanhassen, MN

The Protection Specialist Position reports to the Protection Team Supervisor. Protection Specialists work in Iverify's virtual security monitoring center, the "I". Protection Specialists monitor for both emergency and non-emergency electronic video and audio signals and respond to incidents accordingly...

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Using Feedback to Better Yourself

You Only Get Better with Feedback
The best way to develop our skills, and to figure out what we should be doing more, is through feedback. Here's how to use feedback to really make a change! Make it regular

How the Most Successful People Process Criticism  While hard work, luck and right network of people can all add to someone's success, there's one important factor to those who dream big and those who actually achieve it. Haters are fuel

4 Tips for Delivering Tough Feedback
Feedback can really motivate people to move beyond the status quo. While delivering tough conversations is not easy, here's how you can deliver it to inspire your team. Don't stall

A Culture of Feedback: Making it Tangible  Feedback is a gift, and while there are many different strategies about how to create a culture of feedback, it won't happen on its own. Here's how you can design the system that shapes the culture. Feedback Training


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It's always the basics, the simple things

The simplest things can always have the biggest impacts. From having a firm hand shake, turning off your cell, not chewing gum, shining your shoes, cleaning your briefcase, having multiple copies of your resumes, getting business cards from everyone you interview with, taking the water they offer, stopping by the facilities merely to clear your head, making direct eye contact, and making sure you wear a smile and you're upbeat with everyone you meet. These are the basics of every successful interview. And it seems that many great executives lose opportunities because they don't practice the basics.

Just a Thought,
Gus Downing

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