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Future of LP: Innovation, Evaluation, Collaboration
Read Hayes, PhD, CPP, Director, Loss Prevention Research Council;
John Voytilla, Senior Vice President, Party City; Past Chairman LPRC;
Brian Bazer, VP Asset Protection & Safety, Ascena Retail Group; Chairman LPRC

Introducing the LPRC
Gus Downing



Check out the Daily's Exclusive Reports

Q3 Violent Death Report

Q3 Robbery Report

Q3 Internet Jobs Report

Q2 and First Half Robbery Report

2017 Q2 and Half Year Retail Violent Death Report

2017 Q2/First Half Senior LP/AP Jobs Report

2017 Q2 Internet Jobs Report

See more reports

2016 ORC Report

Read it here




2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

 SpartanNash Asset Protection Team at their annual AP meeting in Grand Rapids, Michigan

"Taking Food Places"

From left to right: Bob Brill - Regional Asset Protection Manager, Ed Hollenbach - Regional Asset Protection Manager, Ryan Shedd - Regional Investigator, Heidi Dingman - Asset Protection Coordinator, Damon Cavasin - Director, Asset Protection, Bob Fairchild - Regional Asset Protection Manager, Cris Smith - Regional Investigator, Chad Rowe - Regional Investigator, Rob Labarr - Regional Investigator, Levi Davison - Regional Investigator, Brenda Stachowiak - Regional Asset Protection Manager, Josh Ellis - Regional Investigator, Adam Moon - Regional Investigator, Andrew Karl - Regional Investigator, Jason Mann - Asset Protection Analyst, Pat Daley - Regional Asset Protection Manager, Jamie Mullin - Asset Protection Manager, Kari Dorsher - Asset Protection Analyst

Submit Your Group LP Selfie Today!



Todd Isenhour promoted to Director of Human Resources Field Operations - North Division for Lowe's

Todd was previously the Director of Loss Prevention, Safety and Operations Support for the retailer, and has been with them for over ten years. Before that, he held various investigations and loss prevention positions at TJX Companies including Regional LP Manager, Regional Investigations Manager, District LP Manager, District LP Investigator and AP Team Leader. Todd earned his Bachelors of Science degree in Psychology from University of North Carolina at Charlotte. Congratulations Todd!

Kyra Hicks promoted to Senior Director, Marketing Insights and Analysis for the National Retail Federation

Kyra was previously the Director of Marketing for the NRF for over five years. She's also held other similar roles including Principle Product Manager for AOL, Director Online Sales Programs for Marriott International, Senior Product Manager for Washingtonpost.com, Director of Marketing for ThinkFun, and Cataloging Manager, Marketing Strategist for Hallmark Cards. Congratulations Kyra!

Submit Your New Corporate Hires/Promotions or New Position

The Top LP/AP Jobs Filled or Promoted in 2017 - Part 2

The Remaining New Top LP/AP Leaders
Not Listed in Stores 'Top 100'

See yesterday's list here.

LP/AP Industry Promotion Store # Sales Volume
Little Caesar Enterprises, Inc. promoted Brad Piros to National Director LP 4500 $4,250,000,000
GameStop promoted David Henger to Director of Loss Prevention
*Included in Stores Magazine's 2016 Top 100 Retailers List
3992 $8,600,000,000
The Body Shop promoted Ken Keegan to Director of Profit Protection U.S. & Mexico 3000 Privately Held
Denny's named Michael Woods Director of Assets Protection & Safety 1700 $2,800,000,000
Nike promoted Mike Rackley to Sr. Director Retail Operations Risk & Control 1142 $34,000,000,000
Gymboree promoted Chris Lodge, CFI to Director of Risk Management 1000 Privately Held
Party City named Ehab Zahran, CFI Director of Loss Prevention and Safety 900 $2,200,000,000
Harbor Freight Tools named Andrea Lykes Director of Loss Prevention 800 Privately Held
Hot Topic named Mike Barton Director of Loss Prevention 600 Privately Held
Eddie Bauer promoted Ian Hartman to Director, Field Loss Prevention 370 Privately Held
Raising Cane's Chicken Fingers named Steve Hodgkins Sr. Safety & Security Manager 350 Privately Held
Hermes promoted Raul Esquivias to Director of Loss Prevention 307 $6,109,906,000
BCBGMAXAZRIAGROUP named Zuhal Weber named Director of Asset Protection 268 Privately Held
The Coffee Bean and Tea Leaf promoted Kregg Carney, CFI to Director of Loss Prevention 250 Privately Held
Weis Markets named Will England Vice President of Asset Protection 204 $3,200,000,000
Gander Outdoors named Andrew Barborak, CFI Director of Loss Prevention 162 Privately Held
AC Moore named Greg Adams Director Loss Prevention 130 Privately Held
Raley's Stores named Matt Hilbrink Director of Asset Protection 121 $3,200,000,000
VF Outdoor and Action Sports Coalitions promoted Marty Andrews, CFI to Senior Director Loss Prevention 80 $12,000,000,000
Floor and Decor promoted Andy Stofanik to Vice President of Safety and Asset Protection 80 $350,000,000
Bartell Drugs named Dave Siler, CFI Director of Asset Protection 67 Privately Held
Memphis Goodwill named Henry Johnson, CFI Director of Loss Prevention 47 n/a
Goodwill Easter Seals - Minnesota named Damon Burger Director of Asset Protection 45 n/a
Restoration Hardware promoted Douglas Fessenden, CFI to Senior Director of Loss Prevention 32 $2,130,000,000
Forman Mills named Scott Sanford Director of Loss Prevention 30 Privately Held
Coinstar promoted Paul LaBlanc to Director, Global Asset Protection 20,000 (kiosks) Privately Held
DFASS Group named Robert Sanchez Jr, CFI Director of Loss Prevention n/a $35,600,000
DFASS Group named Ariel Deno Director of Asset Protection n/a $35,600,000
Global Brands Group named Ian Dill Vice President of Asset Protection n/a n/a
HS Brands named Bob Casar, CFE Director of Loss Prevention n/a n/a
Arch Telecom named Brian Sawyer Director of Loss Prevention n/a n/a


FBI Robbery Stats Match The D&D Daily's Reporting
Both Show Near-Identical Drop in Robbery Incidents

As we noted in our Q3 2017 Robbery & Burglary report, the number of robbery incidents reported over the past year has dropped 1.3 percent. That drop is nearly identical to the one reported by the FBI in its most recent crime report, which we published in the Daily on Sept. 25.

While the FBI report didn't explicitly state a reason behind the drop, the Daily's analysis found that the places with the largest drop in reported robbery incidents - Houston, and Texas generally - were also most impacted by the devastation of Hurricane Harvey.

In case you missed it, click here to see our Q3 2017 Robbery and Burglary Report


ADT Acquires DATASHIELD to Launch "ADT Cybersecurity" for Commercial Business Customers Nationwide
ADT, the leader in security and automation solutions for homes and businesses in North America, today announced the acquisition close of DATASHIELD, one of the country's fastest growing cybersecurity companies. Now operating under the brand ADT Cybersecurity, this service is uniquely positioned to provide Enterprise and Mid-Market businesses with Managed Detection and Response (MDR) services to combat advanced cyberthreats in real-time. DATASHIELD CEO Michael Malone will join the ADT team as Senior Vice President, ADT Cybersecurity, reporting directly to Timothy J. Whall, CEO, ADT. Read more in today's Vendor Spotlight column below.

Hobby Lobby President Hit With Smuggling Charges
Retailer Paid $3M in Settlement Over Allegedly Stolen Biblical Relics

Hobby Lobby President Steve Green was wonder-struck as he walked into a Dubai hotel conference room filled with historical treasures worthy of Ali Baba. Antiquities lay piled on tables and peeked from boxes: 4,000-year-old clay tablets that tracked Sumerian wheat sales; stone cylinders that ancient families used to imprint their signatures onto fresh clay documents.

The artifacts were samples from a 5,500-piece collection that dealers had offered to sell Mr. Green for $2 million. He was in Dubai with a paid adviser in the summer of 2010, seeking relics to install in what would become the $500 million Museum of the Bible in Washington, D.C.

After months of back and forth, Mr. Green's family business paid $1.6 million for the lot. Mr. Green thought he was getting a bargain.

Instead, the deal cost Hobby Lobby another $3 million in July to settle a government lawsuit alleging the goods were smuggled into the U.S. Most of the relics were seized by federal authorities, and Iraq has since petitioned the Justice Department to return items that Iraqi officials believe were stolen from their country. wsj.com

Pilot Flying J Fraud Trial Reveals Email to Billionaire CEO
Around the time a fuel rebate scheme began at Pilot Flying J, jurors heard Monday that a regional sales director emailed the company's billionaire CEO Jimmy Haslam about why a trucking company wasn't buying more fuel, just before the company realized it was being duped. courthousenews.com

Lumber Liquidators Customers Will Likely Win Class Cert.
A California federal judge seemed poised Monday to certify a class of Lumber Liquidators customers who say the company knowingly sold defective flooring, reasoning that even if more than 100 products were at issue in the case, the allegations applied to "the whole kit and caboodle." law360.com

UK Businesses Reported to Police $343M U.S. in Fraud Losses in 2016-17
The statistics, obtained from ActionFraud, the UK's national fraud and cyber-crime reporting centre, revealed that businesses submitted almost 40,000 reports to the police about fraud in 2016-17.

The data, which RSM is releasing to coincide with International Fraud Awareness Week, shows that the highest losses sustained by businesses resulted from incidents of cheque, plastic card and online bank fraud (£46.7m - $61.1 U.S.)). The highest number of reports (14,697) concerned 'retail fraud' committed against shops and restaurants. Such crimes would include attempting to obtain a refund for stolen goods, switching labels on clothes to obtain a cheaper price or ordering food in a restaurant and leaving without paying. This accounted for £7.7m - $10M U.S. in losses. londonlovesbusiness.com

October retail hiring lowest in six years
The sector added 136,700 jobs, which is down 8% from last year and the lowest October gain since 2011. Last year, October gains reached 149,400, 18.5% lower than 2015.

As of October, there were nearly six million (15,827,700 Americans employed in the retail sector, which is 56,600 fewer jobs than the 15,884,300 employed in October 2016.

Transportation and warehousing sectors added 111,400 more jobs than in October 2016. chainstoreage.com

Growing Mobile Workforce Creates New Safety Challenges
The right personal protective equipment to request & receive help in an emergency is crucial to lone and mobile workers
Seventy-two percent of the U.S. workforce is expected to be made up of mobile workers by 2020, according to IDC Research.

When employees are not operating in an office or controlled environment, it makes it more difficult for businesses to manage the risks those workers invariably encounter.  Further, it becomes increasingly more difficult to know when a worker needs emergency assistance. This shift away from traditional workplace settings creates a need for companies to develop new safety protocols and invest in different technologies that secure the safety of mobile workers.

While proper training in safety procedures remains crucial, providing mobile workers with the right tools to request and receive help in an emergency situation becomes more important and critical in avoiding negative outcomes.

A better option would be Mobile Personal Emergency Response System (mPERS) devices similar to those used by seniors for years. A help button that can be pressed after a fall to alert emergency responders that assistance is needed. These types of technologies have become more beneficial because they no longer require a base station device to place calls, limiting their range of use. ehstoday.com

Managers Not Too Enthusiastic About Generation Z Coming to Work
They'll be difficult to manage and train, hard to communicate with and won't have a particularly strong work ethic.

While that may sound like what older generations were saying about Millennials not too long ago, it's also what some workplace managers are now saying about the latest addition to the workforce-Generation Z.

Generation Z members-generally, those born from the mid-1990s to the mid-2000s-are just now entering the workforce. And they haven't particularly impressed their more-seasoned co-workers, according to a new poll from APPrise Mobile, a mobile employee communications tool. Their poll relied heavily on Google's Consumer Survey of 1,000 Workplace Managers.

Other research shows that managers worry most that Generation Z will view jobs as short-term transactional relationships and that these youngest workers will demand a great deal of flexibility and responsibility early in their working lives.

"It may be attributable to being raised by helicopter parents who have provided more guidance, direction, support and coaching to young people than any generation in history."

Given that most Generation Z members grew up with a mobile device in their hands, "there is a tendency and expectation of instantaneous gratification," Corbin said. "They want the answers now. They are all about tweets and short responses. As a result, many Gen Zers are going to be too quick to respond rather than deliberate and thoughtful. shrm.org

164M+ consumers plan to shop over Thanksgiving weekend and Cyber Monday
The biggest shopping weekend of the year is right around the corner and 69 percent of Americans - an estimated 164 million people - are planning to shop or considering shopping during Thanksgiving weekend, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics. For the first time in survey history, the numbers include Cyber Monday in addition to Thanksgiving Day, Black Friday, Small Business Saturday and Sunday. nrf.com

Green Bay, WI Police Are Ready For Shoplifters
Cut-outs of Chief Smith to greet holiday shoppers in effort to reduce retail theft

Shoppers in Green Bay will most likely see the police chief's face in stores this holiday season. In an effort to deter retail thefts, life-size cut-outs of police chief, Andrew Smith, will feature anti-theft messages. The cut-outs will be displayed in the entry way to city stores and businesses. The cut-outs were paid for by the Green Bay Lions Club.

Green Bay Police say from Jan. 1, 2017 through Nov. 5, 2017, the department has investigated approximately 432 incidents of retail theft throughout the city. During the same time frame in 2016, the department investigated around 516 incidents of retail theft.

Police say the 16 percent reduction is due to cooperation between local businesses and the police department. fox11online.com

Director of AP for Hannaford Supermarkets - based in Scarborough, Maine
In this role you will pursue and implement innovative loss prevention concepts and strategies designed to protect the company's assets, reduce the risk of loss and maintain a safe environment for associates and customers. Provide strategic critical advice, support and when necessary investigative tools as it relates to incidents potentially impacting Hannaford's profitability and/or creditability. Direct investigative, training and prevention activities for the entire organization while embracing local banner culture. Oversee all security, fraud and loss prevention activities for retail and corporate locations. Lead the severe weather planning and response process.

Hannaford operates over 180 stores in New England and New York. Hannaford is a Delhaize America company, and is owned by Ahold Delhaize, one of the world's largest food retailers. delhaize.com

Director of AP for Lucky's Markets - based in Niwot, Colorado
The Director of Asset Protection is responsible for protecting company assets, personnel and customers, and reducing shrink by managing and implementing company programs and strategies. They will promote the adherence to company policies and procedures; familiarizing Team Members with company rules and regulations. Monitoring both internal and external issues while working closely with the Human Resources and Legal Departments around wage and hours issues, as well as conducting security investigations and assisting in necessary follow up actions. paycomonline.net

Director LP Initiatives for Ross Stores job posting removed from website

GameStop CEO steps down due to illness

Gift cards top Christmas gift lists

Quarterly Results
Home Depot Q3 comp's up 7.9%, sales up 8.1% - driven by recent hurricanes
TJX Companies Q3 comp's flat, net sales up 6%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




The Loss Prevention Research Council's
Impact Conference Oct. 2-4 2017, A Six Episode Series

1. LPRC Introduction - Who They Are & What They Do
- Watch Now!
2. Future of LP: Innovation, Evaluation, Collaboration - Watch Now!
3. LP/AP Supports Total Enterprise Success - Watch Now!
4. LPRC Research Update - Coming Nov. 17
5. Innovation and Action - Coming Nov. 27
6. Command & Control: SOCLab Operations - Coming Nov. 30

LP/AP Supports Total Enterprise Success

Episode 3

Read Hayes
, PhD, CPP, Director, Loss Prevention Research Council
Tom Arigi, Senior Director of Asset Protection, Walmart

In this 16-minute episode, Dr. Hayes talks about three areas LP/AP teams can focus on to support total enterprise success in a brick-and-mortar retail environment - from ensuring on-shelf availability to providing a low-friction environment to making shoppers feel safe and secure.

Learn how retailers like Walmart are implementing this concept, what the early success has been like, and how you can get your organization involved.


Sponsored By:



ADT Acquires DATASHIELD to Launch "ADT Cybersecurity"
for Commercial Business Customers Nationwide

Newly Combined Entity Utilizes DATASHIELD's Cutting-Edge SHIELDVision Platform and Deep Security Industry Expertise to Create an Unmatched Real-Time Cyber Detection & Response Solution

● Acquisition of DATASHIELD propels ADT Cybersecurity offering for Commercial and National Account customers with Managed Detection and Response (MDR) Services
● Based in Scottsdale, AZ, and founded in 2009, DATASHIELD has achieved rapid growth due to their highly skilled team of world-class security experts and experienced management team
● Agreement reinforces ADT's commitment to provide customers with complete protection of the premise and network
● The transaction closed in October 2017, and ADT Cybersecurity services available now

BOCA RATON, Fla., November 14, 2017 - ADT, the leader in security and automation solutions for homes and businesses in North America, today announced the acquisition close of DATASHIELD, one of the country's fastest growing cybersecurity companies. Now operating under the brand ADT Cybersecurity, this service is uniquely positioned to provide Enterprise and Mid-Market businesses with Managed Detection and Response (MDR) services to combat advanced cyberthreats in real-time. DATASHIELD CEO Michael Malone will join the ADT team as Senior Vice President, ADT Cybersecurity, reporting directly to Timothy J. Whall, CEO, ADT.

The security gap is widening as advanced threats continue to bypass the first line of defense, and many organizations are struggling to deploy, manage and use an effective combination of expertise and tools to detect advanced cyberthreats. Mid-Market and Enterprise organizations are increasingly finding the need for 24x7 managed and monitored cyber solutions to help detect and respond to cyberattacks. It is estimated that by 2020, approximately 20 percent of Mid-Market and Enterprise organizations will be using MDR services such as ADT Cybersecurity, up from less than 1 percent in 2016*.

DATASHIELD, now ADT Cybersecurity, is the only MDR provider to offer full packet capture and inspection beyond headers and metadata behind the firewall. ADT Commercial and National Account customers who look to add ADT Cybersecurity services will also have access to SHIELDVision, a unified platform for organizing, managing, & collecting cyber intelligence. SHIELDVision automates security analyst workflows to close the gap between cyberattack and breach detection time and remediation for customers.

Read full press release here.

For more information visit www.adt.com/cyber.


Decatur, IL: Facial recognition software solves Kohl's theft case
Police say technology helped them arrest a shoplifting suspect in Macon County. Donald Hankey, 57, is accused of trying to steal shirts from Kohl's at Hickory Point Mall in Forsyth on March 3, 2017. Police say Hankey waited for cashiers to become busy before pushing a cart with $144 worth of merchandise into the mall. Officers say a loss prevention officer found him near the food court and demanded that he return to the store. Hankey then pushed the cart to the officer and told him to "get a warrant".

Officers say they used facial recognition software to identify Hankey and then match him to the person they saw on security video. Police arrested him on Nov. 9. Hankey has two past convictions for robbery, another for burglary, and three more for larceny on his record, according to police. wandtv.com

Researchers create mask that defeats iPhone Face ID feature
Barely one week after the highly anticipated launch of Apple's new iPhone X, security researchers are claiming they were able to defeat its Face ID facial recognition security feature using a carefully crafted mask worth approximately $150.

In theory, such an exploit could allow criminals who steal or gain physical access to an individual's iPhone to unlock it by pointing the phone's camera at a mask designed to trick Face ID's artificial intelligence. scmagazine.com

4 Ways the Next Generation of Security Is Changing
Here are the four ways I see the security analyst role, and the forces around it, evolving. For the CISO, it means your job is going to be a whole lot easier, too.

Security teams will become more diverse. The analyst position will evolve to diversify - and that's a good thing. I believe that our thinking around the role of a security analyst hasn't been right. We have a talent gap, in part, because we have a narrow understanding of what a security professional needs to be. As an industry, we tend to get fixated on the latest ransomware or zero-day exploit, so it's easy to see why many assume you need extensive, technical skills to make meaningful contributions in the information security world.

Security technology will become simpler. Security professionals are tasked with more and more events around all possible nefarious activity. According to industry research, a mere 4% of alerts are investigated by security teams due to the massive amount of alert activity on the whole.

There's no question that security analytics need to move toward simplicity - whether it's using more contextual alerting, "conversational English" nomenclature improving the user experience, or implementing machine-learning tools to intelligently sift through massive amounts of information.

Security strategies will centralize around data. There are two forces that demonstrate my point. First is the reality that breaking news on a weekly basis surrounds enormous data leaks.

The second force is the European Union's General Data Protection Regulation. Organizations have not mapped out their data, and they're struggling now to comply with EU regulations. As a result, enterprises are making moves to locate, classify, and understand who's accessing their data and where it's being stored, and utilizing more advanced frameworks for data monitoring and controls.

Automated technology will play a larger role. In 2017, it's automation. So it won't come as a surprise that to keep up with more senior analysts, less-experienced analysts may need to employ security technology that has a higher level of automation. Although we've been pretty far away from realistically achieving that until now, that will change in 2018. darkreading.com

Equifax Third Quarter Results
Focused on Security in Report

The company reported revenue of $834.8 million in the third quarter of 2017, a 4 percent increase compared to the third quarter of 2016.

"As we report our third quarter results, we recognize that we have an important journey in front of us to regain the trust and confidence of consumers and our business customers," said Paulino Barros, Interim Chief Executive Officer at Equifax. "Our teams have taken immediate actions to improve our data security and provide improved support for consumers who were impacted by our cybersecurity incident. As we look to the future, I have committed Equifax to four things: protecting consumers, enhancing our security, empowering consumers to control access to personal credit data, and leading our industry to confront the massive economic and national security threats represented by cyber criminals. I have high confidence in our global teams, and as we focus on these critical imperatives we will emerge from this an even stronger company." prnewswire.com

How to Opt Out of Equifax Revealing Your Salary History


What's the Difference Between Active and Passive RFID?

Passive RFID systems use tags with no internal power source. They are powered by the electromagnetic energy transmitted from an RFID reader. Passive RFID tags are used for applications like access control, file tracking, retail, race timing, supply chain management, smart labels, and more. The lower price point per tag makes employing passive RFID systems economical for many industries.

Active RFID systems use battery-powered RFID tags that continuously broadcast their own signal. Active RFID tags are commonly used as "beacons" to accurately track the real-time location of assets or in high-speed environments such as tolling. Active tags provide a much longer read range than passive tags, and they are also much more expensive.



How Retailers Must Increase Web Security Before Holiday Shopping
The holiday shopping season is nearly here and that means an opportunity for major e-commerce sales for retailers, but also an increased risk of cyberattacks. Criminals are expected to try and hijack customer and employee accounts, break into online platforms through code vulnerabilities and launch distributed denial-of-service attacks against shopping websites.

Retailers also must have an incident response plan in place and practice it in advance.

Several major data breaches over the past few years have provided cybercriminals with access to personal data and login credentials for hundreds of millions of people. That's why it's also important to monitor for unusual user behavior patterns and not only for payment card transactions.

Account takeovers can extend beyond customers and can also affect a retailer's customer support staff, developers, administrators, hosting providers, third-party technology integrators and other partners who might have various levels of access to the e-commerce platform. It's very important for two-factor authentication to be enforced at least for such higher-risk user accounts, if not for all customers.

The shopping season shouldn't necessarily bring substantial changes to the security approach that online retailers should have at all times when it comes to their web properties. This includes having an inventory of all e-commerce applications, including subdomains, web services and APIs and making sure that assets that don't need to be publicly accessible are properly firewalled.

Special attention should be given to the third-party plug-ins and frameworks used by commercial or open-source e-commerce platforms. Retailers should make sure all these components, as well as the platforms themselves, are up to date and that any newly found vulnerabilities are patched in a timely manner. securityboulevard.com

Protecting against domain name brand fraud
Be aware of these "Look Alike" Online Sites This Cyber Monday

DomainTools, a leading monitor of DNS (domain name system) based fraud, is predicting which "look alike" names will trick shoppers this month as Cyber Monday approaches.

The brands most likely to be spoofed correspond with the most popular online retailers, including Amazon, Argos and Tesco, DomainTools has found in a survey of around 1,000 UK consumers.

Using DomainTools PhishEye, DomainTools identified some of the most recent brand abusing domains created by attackers in an attempt to trick online shoppers, including the following:













"Many of these illegitimate sites look virtually identical to the real thing," said Tim Chen, CEO of DomainTools. "Looking closely at the URL can make a real difference for staying safe online. Online shoppers should heed these tactics to safely navigate links to Cyber Monday sales that are shared via email and social media."

On Cyber Monday last year consumers spent approximately 1.9bn UK pounds online in the UK, a 21 percent increase over 2015. retailrisk.com

New products help drive JD.com revenue 39% higher in Q3

VitaminShoppe.com sales decline 5% Q3 year-over-year


Legislative Alert: Let's Stop ORC!
3 Retail Thefts = Felony

Assemblyman Jim Cooper & the California Public Safety Partnership are backing a ballot initiative to fix Proposition 47.  Tell your legislator to join them!

Coral Gables, FL: Armed Robber target Jeweler, one piece worth $500,000; totaling over $1 Million
The crook who posed as a customer first came to Riviera Jewelers last week, eyeing a wedding ring for his supposed fiancée. When the man returned Monday, the co-owner felt comfortable letting him inside the store. The man forced Kristoff Maury into the store's safe and then helped himself to a piece of jewelry valued at $500,000 before targeting the display cases, grabbing anything and everything in sight. The robbery served as a reminder to the husband and wife team, who hail from France, of the risk that their job brings. "Here, we feel more safe than in Paris, so it was a little bit of (a) shock for us," Estelle Maury said. nbcmiami.com

Bogalusa, LA: Walmart employee arrested after ringing up nearly $40,000 in bogus gift cards
Walmart cashier is behind bars after police say he rang up nearly $40,000 worth of bogus gift cards. Twenty-year-old Ronald McMorris was arrested when he reported to work on November 12 and booked with two counts of theft over $5,000 and conspiracy to commit felony theft, according to the Bogalusa Police Department. McMorris is accused of ringing up $39,217.67 on 41 gift cards during two different transactions on November 10 without ever collecting money from the customers who bought the cards. The BPD released surveillance images of the two unidentified suspects, one of whom was wearing a red Santa Claus hat. wgno.com

2 former Albertsons employees get probation in $20,000 theft
as part of plea deal

Two women accused of stealing thousands from Albertson's by copying cash rebate coupons have been sentenced to probation. Kindra Armitage and Kayla Armitage appeared Monday in court, where Judge Benjamen Johnson accepted a plea agreement drafted by attorneys. He sentenced the women to two years of supervised probation on charges of forgery or counterfeiting, a class C felony. A charge of theft of property was dismissed. A restitution hearing is pending.

The women were arrested in May after a manager at Albertsons reported that the Armitages, who are former employees of the store, had taken more than $20,000 by repeatedly using photocopied detergent rebate coupons to get cash back. The women are accused of ringing themselves up using the coupons and transferring the refunds onto gift cards in order to hide the transactions from managers. willistonherald.com

Bluffton County, SC: Target employee caught on camera stealing
nearly $4,000 in iPhones

A Target employee confessed to stealing four iPhones valued at nearly $4,000 on Saturday after he allegedly took the phones over a three month period. The theft was reported Saturday at the Bluffton Target when an employee reviewing surveillance footage noticed the employee slip a iPhone 8 into his pocket while unloading a delivery truck on Oct. 31. On Friday, the employee once again saw the man taken an iPhone while unloading a truck before continuing to work. The next day, the man was spotted once more taking two iPhones. When the employee confronted the alleged thief, the man admitted to taking the iPhones and said he had been doing it over the previous three months. The total value of the phones was $3,899.99. islandpacket.com

Dauphin County, PA: Weis Market shoplifter charged with Felony Theft attempting to steal bags of shrimp by hiding them in his pants
Anibal Batista, Jr., 49, is facing felony retail theft charges for the incident. On November 9, police were summoned to the Weis Markets store for a suspect in custody for retail theft. Upon arrival, police learned that Batista, Jr. concealed multiple bags of shrimp down his pants and attempted to leave the store without paying for them. He was taken into custody without incident and given a $10,000 unsecured bail. fox43.com

Update: Chicago, IL: Second suspect admits being part of suburban Chicago Shoplifting Ring
Dragan Moro Owens, 39, pleaded guilty to retail theft in exchange for a 4½-year sentence, Cook County court records show. Zvanko Dobobrov, 24, pleaded guilty last year in exchange for two years of probation. Police say the defendants stole merchandise worth thousands of dollars from suburban retailers by distracting store employees. According to police, the ring targeted Apple and Samsung products along with other items. They then sold the items through an online auction site, police said.

Bed Bath & Beyond, HHGregg, Hobby Lobby, Home Depot and Toys R Us cooperated with the investigation, which was led by Arlington Heights police. Bloomingdale, Downers Grove, Gurnee, Schaumburg and Vernon Hills police departments participated in the investigation. dailyherald.com

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Colorado Springs, CO: Threats of shooting allegedly made at Walmart, 1 arrested
Police were called to a Colorado Springs Walmart after someone allegedly threatened to shoot people Monday evening. Some shoppers reported seeing a man walk towards the north entrance of the store carrying a rifle. Police said they received multiple calls that the man was threatening to shoot people. The incident happened around 9 p.m. at the Walmart on 8250 Razorback Road The man then left the store and walked to the nearby AMC Chapel Hills movie theater, which police said was occupied by "dozens of people." "The male was contacted and detained seconds before he was able to enter and occupied theater with the gun still in his hands." Once police contacted him, they said they discovered the weapon was a BB gun "indistinguishable from a true firearm" from far away. kktv.com

Birmingham, AL: Customer pulls gun during Argument with store Owner; deadly mistake
Rodney Lee Williams, 35, entered a Birmingham, Alabama, gas station convenience store to purchase items earlier this month and got into an argument with a store employee. Surveillance video inside the store shows a customer yelling and gesturing across the counter. Williams pulled a gun on the store clerk and was then maced in the face by another employee. Williams brandished the gun again, and the employee shot him multiple times. theblaze.com

Lawrence Township, NJ: Man Shot, Killed inside Applebee's next to Quaker Bridge Mall
The shooting took place in Lawrence Township around 12:25 a.m. Tuesday. Authorities say no other injuries were reported. nbcphiladelphia.com


Robberies & Thefts

Update: Tulsa, OK: Two arrested in drive-through gun shop burglary
Police arrested Anthony Martinez and Shannon Fryman on gun theft, possession of illegal guns and drug complaints. Investigators say they were the people who crashed a stolen car into Action Arms gun shop near 51st and Mingo, stealing over a dozen weapons. Police said they caught Martinez trying to pawn some of the loot at a Broken Arrow shop. fox23.com

Fairview Heights, IL: Kohl's shoplifter caught after being run over by car he tried to force his way into
A man was run over by the driver of a car he was attempting to steal while fleeing from Fairview Heights police on Saturday. Kohl's department store security apprehended Macus E. Stewart, 45, at around 6 p.m. Saturday for shoplifting. When police arrived at the store, Stewart resisted arrest and fled the store after police made a failed attempt to use a stun gun on him. In the parking lot, Stewart tried to forcefully open the door of an occupied car, attempting to steal it. The driver started driving away, causing Steward to be dragged a short distance. Stewart fell to the ground and the car's rear tires ran over his legs. When officers reached him, Stewart started running away again and resisted arrest, police say. He was eventually arrested and was uninjured from the incident. bnd.com

Dallas, TX: Violent Crime Increases as Police Manpower Shrinks; Commanders say officers are focused on violent crime

Update: UCLA players accused of Shoplifting depart China after Trump asked for Chinese President Xi's help

Copenhagen, Denmark: Shots fired inside a luxury watch store during Rolex theft; no injuries

UK: London; Regent Street Canada Goose store targeted in smash & Grab by thieves on mopeds

UK: Bedfordshire, England: Police 'to give up on minor crimes without major funding increase'; Commissioner says county risks becoming 'retail theft capital' of UK unless more cash is allocated in budget

Navi Mumbai, India: Burglars dig a tunnel for 2 months to break into the 30 Safety Deposit Boxes at a Bank

Kay Jewelers in Washington Court House, OH reported a Grab & Run on 11/13, item valued at $1,899

Zales Outlet in the Other Center, N Little Rock, AR reported a Distraction Theft on 11/13, item valued at $5,290

Zales in the Lakeforest Mall, Gaithersburg, MD reported a Grab & Run on 11/13, item valued at $4,799

Credit Card Fraud

Orland Park, KS: Police Report Spike In Apple Store ID Thefts; Over the past 18 months, 30 of the 34 identity theft cases were from Orland Square Mall's Apple store

Sentencings & Arrests

Chicago, IL: Last Defendant in US Pleads Guilty in Multimillion Dollar India-Based Call Center Scam Targeting U.S. Victims
All 24 Defendants in the US Have Pleaded Guilty; 61 Charged in Total

An Illinois man pleaded guilty today to money laundering conspiracy, joining six other defendants who recently pleaded guilty to conspiracy charges for their roles in liquidating and laundering victim payments generated through a massive telephone impersonation fraud and money laundering scheme perpetrated by a network of India-based call centers responsible for defrauding U.S. residents of hundreds of millions of dollars.
Individuals from call centers located in Ahmedabad, India, impersonated officials from the IRS and U.S.
Citizenship and Immigration Services (USCIS), and engaged in other telephone call scams, in a ruse designed to defraud victims located throughout the United States. Using information obtained from data brokers and other sources, call center operators targeted U.S. victims who were threatened with arrest, imprisonment, fines or deportation if they did not pay alleged monies owed to the government. Victims who agreed to pay the scammers were instructed how to provide payment, including by purchasing general purpose reloadable (GPR) cards or wiring money. Upon payment, the call centers would immediately turn to a network of "runners" based in the United States to liquidate and launder the fraudulently obtained funds. justice.gov

New Haven, CT: Man convicted of killing convenience store clerk
The jury took three hours Monday to convict 26-year-old Jamal Sumler of charges including felony murder and conspiracy to commit first-degree robbery in the April 2015 shooting death of Sanjay Patel in New Haven. Prosecutors say the 39-year-old Patel was working at a Pay Rite Food/Citgo Station when two masked men entered and pointed guns at him. One suspect jumped over the counter and Patel swing a wooden stool at him. Both suspects then fired multiple shots at Patel and he died of a gunshot wound to the chest. fox61.com

Newport News, VA: Man sentenced to 34 years for role in 5 Armed Robberies in Tidewater

Hartford, CT: Previously Convicted Felon Sentenced to 27 Months for New Fraud Scheme, Violating Supervised Release

Arson & Fire

Fargo, ND: Sprinkler System Keeps West Acres Mall Fire From Spreading


AT&T - Brookfield, WI - Burglary
C-Store - Youngstown, OH - Robbery
C-Store - Jefferson, OH - Armed Robbery
C-Store - Brockton, MA - Armed Robbery
C- Store - Dauphin Island Parkway, AL - Burglary
C-Store - Oklahoma City, OK - Burglary
Dollar General - Tupelo, MS - Armed Robbery
Dollar Tree - Orangeburg, SC - Burglary (Calhoun Dr)
Dollar Tree - Orangeburg, SC - Burglary ( North Rd.)
Grocery store - Honolulu, HI - Armed Robbery
Kay Jewelers - Morganton, NC - Armed Robbery
Liquor Store - Corpus Christi, TX - Armed Robbery
Liquor Store - Clarksville, TN - Burglary
Metro PCS - Yakima, WA - Burglary
Riviera Jewelers - Coral Gables, FL - Armed Robbery
Verizon Wireless - Frankfort, KY - Burglary
Walgreens - St Louis, MO - Burglary
7-Eleven - Winchester, VA - Armed Robbery


Daily Totals:
9 robberies
9 burglaries
0 shootings
0 killings



None to report.

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It's that Time of Year! Performance Reviews

Preparing for Performance Reviews Part 2: Handling Feedback  With the end of the year fast approaching, we all get ready to discuss how we performed on our goals for the year. Here are some things to think about before you go in for your annual review, to achieve the greatest benefit for yourself and the organization. Come prepared

8 Things You Need to Cover in a Performance Review  Performance reviews can be stressful for employees, but they're a great way to touch base and make sure that employees and employers are on the same page. Here's an agenda of things to cover in your next review to help make it a smooth meeting. Give and receive feedback

5 Tips for a Successful Performance Review  This annual check-in with an employees' performance can often feel fraught, for both parties involved, but here's how to lead the conversation to ensure a successful review. For an employee, here's what you need to do depending on your situation. Want new challenges? Ask

The 5 Things That Guarantee Dreadful Performance Reviews  While most people dread performance reviews, these conversations can be used to strengthen the relationship between employee and manager, and drive real outcomes so long as you handle them the right way, and avoid these common pitfalls. SMART Goals


As we all rush thru our days, fighting to reach our objectives and dealing with a multitude of challenges each day, it's incredibly important that we remember that we're all a part of an industry, one team, one unified group dedicated and committed to helping our companies, our fellow employees, our customers, and our fellow colleagues. Easy to lose site of, bombarded with e-everything, and chained to our agendas each and every one of us is part of one industry and we all need to remember that from time to time. Take pride in what you do and how far we've come and remember we all have a long way to go and the only way we'll get there is if we do what's right for the industry each and every day. So the next time you're faced with that inevitable question of "What do I do" think about what's right for the industry, what's right for my company, for our customers, for our employees, and for our colleagues - and you just might find the answer you're looking for.

Just a Thought,
Gus Downing

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