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Future of LP: Innovation,
Evaluation, Collaboration
Read Hayes, PhD, CPP, Director, Loss Prevention Research Council;
John Voytilla, Senior Vice President, Party City; Past Chairman LPRC;
Brian Bazer, VP Asset Protection & Safety, Ascena Retail Group; Chairman LPRC

Introducing the LPRC
Gus Downing
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Mobile Shrink: The Newest LP Challenge
Just
when Loss Prevention (LP) professionals thought they've identified every
point-of-loss to battle, technology has introduced mobile point-of-sale (mPOS)
to the world of retail. This has caused some LP professionals to scramble a bit
to create stopgaps until they can wrap their arms around this relatively new
method of retail operation. Those who have had the fortune of building a career
within retail are accustomed to the ebb and flow of the industry. Many years
will pass in which retail processes become stagnant, then suddenly the daily
business-as-usual exercises are instantly replaced with the newest, edgiest
movement designed to increase sales while remaining competitive. However, rarely
does a new flavor-of-retail directly impact Loss Prevention initiatives.
Read more in today's Solutions Spotlight column below.
Agilence Announces 20/20 Grocery to Accelerate Data-Driven Strategies for
Supermarkets
and Grocers
Agilence, Inc., the leader in cloud-based data analytics for store performance
and loss prevention, today announced software designed to support the specific
needs of supermarkets and grocers with the release of
20/20
Grocery.
Built on the foundation of Agilence's industry leading 20/20 Data Analytics
platform, 20/20 Grocery was designed with input from grocers who are part of the
Agilence Customer Community. Along with a need to meet the specific challenges
faced by grocers, there was also a need for a broader operational reporting
solution that can help stores improve their performance and efficiencies. With
20/20 Grocery, every user from C-level executives to store managers is given the
freedom to be a power user, gaining insights into business information,
operational improvements, and loss events.
prnewswire.com
RLPSA Announces Emmitt Smith to be Keynote Speaker for 2018 Annual Conference in
Dallas, TX
The
Restaurant Loss Prevention & Security Association (RLPSA) is proud to announce
that Pro Football Hall of Fame Running Back Emmitt Smith will be the keynote
speaker for the organization's
39th annual conference. Emmitt is the National Football League's all-time
leading rusher, a three-time Super Bowl champion, and a member of the 2010 class
of the Pro Football Hall of Fame. But RLPSA is highlighting Smith for reasons
beyond his stellar career in football.
"Emmitt Smith is a highly-successful business person with a wide variety of
ventures under Emmitt Smith Enterprises, including ESmith Legacy, EJSmith
Construction, Emmitt Smith Brand Marketing, and the company's philanthropic arm,
Pat & Emmitt Smith Charities," said Rocco Prate, Board President of RLPSA.
"We want this year's attendees to experience the unique perspective of this
highly motivational, entrepreneurial powerhouse."
The RLPSA conference is the only event dedicated to the restaurant industry that
focuses squarely on loss prevention and safety. With more than 300 attendees
typically in attendance, 2018 is projected to be the largest conference to date.
The 39th annual conference will be held from August 5 - 8, 2018 in Dallas,
Texas at the Hyatt Regency downtown. For more information about RLPSA's Annual
Conference,
click here.
Former Pilot Exec: CEO Haslam 'Loved' Trucking Rip-Off Scheme
Pilot Flying J Chief Executive Officer Jimmy Haslam not only knew one of his
vice presidents was ripping off truckers but "loved it," jurors heard a
subordinate claim Tuesday in a secret recording.
Former Pilot Flying J vice president of sales John "Stick" Freeman said both
Haslam and Pilot Flying J president Mark Hazelwood knew about the scheme.
"(Expletive)," Freeman said. "I mean, I called Jimmy and told him I got
busted at Western Express ... He knew - absolutely. I mean, (Haslam) knew all
along that I was cost-plussin' (code for the fraud scheme) this guy. He knew it
all along. Loved it. We were making $450,000 a month on (Western Express)."
Haslam has denied any knowledge of the fraud scheme and is not charged. After
the day's testimony, the company reissued a statement saying: "As we have said
from the outset, Jimmy Haslam was not aware of any wrongdoing."
knoxnews.com
Beach Houses - Taylor Swift - A $110K Yacht
The Details Behind Mattress Firm's Real Estate Fraud Lawsuit
Multi-Million Dollar Kickback Scheme
What do a $100K fishing yacht, shell corporations and Taylor Swift have in
common? They all are allegedly involved in the massive fraud and bribery
scheme Mattress Firm claims was carried out by two of its former executives and
its national retail broker.
The Houston-based mattress retailer is suing the former heads of its real estate
division, Bruce Levy and Ryan Vinson, along with former Colliers International
Atlanta retail executive Alexander Deitch and a handful of developers, claiming
they conspired to defraud the company of tens of millions of dollars.

In the lawsuit, filed late last month in Harris County, Texas, Mattress Firm
alleged the cohort was responsible for leases signed for above-market prices,
then conspired to sell the properties where the company's new locations opened
for substantial profits. It claims Deitch and Levy secretly owned stakes with
the developers that owned some of the properties, and used their control of
Mattress Firm's real estate decisions to profit personally from the sales.
In the suit, Mattress Firm details a slew of alleged kickbacks and payoff
schemes with a group of developers, including Nashville-based Oldacre McDonald,
which gave the trio trips on a private jet and tickets to sporting events.
Oldacre McDonald principal John McDonald also allegedly co-purchased with Levy
and Deitch a four-bedroom, 2,766 SF waterfront home in Summerland Key, Florida,
for $1.6M, as well as co-invested in a $110K Crevalle fishing yacht.
The trio also invested $500K in a company McDonald owned, called Heritage 66 Co.
The Nashville-based company sold the branded apparel of a "popular, American
female recording artist" in China, according to the lawsuit. Thomas confirmed
the artist was Taylor Swift.
bisnow.com
Court Orders Glassdoor to Reveal Reviewers' Identities
A Nov. 8 court order requiring Glassdoor to reveal the identities of eight users
in response to a grand jury subpoena in a wire fraud case may have a chilling
effect on Internet free speech, an employment attorney says.
Glassdoor operates
Glassdoor.com, a website where employers can promote their companies to
potential workers and employees can anonymously post reviews of what it's like
to work at their companies.
It is "particularly concerning" if Internet users who believe they can have
anonymous online discussions have their anonymity compromised by a mere
subpoena, said Jadzia Butler, an attorney with Covington & Burling in
Washington, D.C., which filed a friend-of-the-court brief in the case. Some
employees use the platform to report managers' or co-workers' problematic
behavior. Without their identities' being kept confidential, they may be
less likely to do so. That's bad for the employer, which could have been made
aware of things it did not know were happening, she said.
shrm.org
More and more stores are staying closed on Thanksgiving and Black Friday
More well-known retailers than ever will be closing their brick-and-mortar
stores all or most of Thanksgiving Day, with some opting to close on Black
Friday as well.
"I'm expecting 70 to 80 stores to close on Thanksgiving, with key stores this
year to include Home Depot, Nordstrom, Staples, Sam's Club, Costco and (likely)
Lowe's. There's also speculation on some Black Friday websites about other
retailers yet to announce," said online shopping expert Brent Shelton.
today.com
List of Stores Closed On Thanksgiving Day 2017
List of Stores Open On Thanksgiving Day 2017 & Hours
Amazon's Cashierless Store Is Almost Ready for Prime Time
For the past year, Amazon employees have been test driving Amazon Go, an
experimental convenience store in downtown Seattle. The idea is to let consumers
walk in, pick up items and then pay for them without ever standing in line at a
cashier. Amazon is vague on the mechanics, but the store relies on a mobile app
and some of the same sensing technology that powers self-driving cars to figure
out who is buying what.
Employees have tried to fool the technology. One day, three enterprising
Amazonians donned bright yellow Pikachu costumes and cruised around grabbing
sandwiches, drinks and snacks. The algorithms nailed it, according to a person
familiar with the situation, correctly identifying the employees and charging
their Amazon accounts, even though they were obscured behind yellow polyester.
bloomberg.com
Vitamin World Seeks Approval to Shutter 124 Stores
Vitamin World Inc. has hired Gordon Brothers Retail Partners LLC to immediately
start going-out-of-business sales at 124 stores in more than 30 states. The
closing sales will start on or about Nov. 21 and end no later than Jan. 28,
according to terms of the deal filed with the court. When Vitamin World filed
for chapter 11 bankruptcy in September, it had 334 stores.
wsj.com
Director of Asset Protection for Living Spaces - based in Rialto, CA
The Director of Asset Protection will be responsible for the development of a
high performance inventory control process and department that supports the
company's service commitment to its customers. The team serves both internal and
external customers by ensuring inventory accuracy and providing insights to
opportunities preventing loss or risk of loss. This position is responsible for
the monitoring and managing inventory loss and gains from receipt to customer.
This requires working interdepartmentally with business partners to drive
results. The Director Inventory Control/Asset Protection will be based at the
Rialto, CA Distribution Center and will report to the Chief Financial Officer.
Living Spaces Furniture, LLC owns and operates furniture stores in California,
Arizona and Nevada. The company also sells furniture and other products online.
peopleanswers.com
Director Global Security Programs & Strategy - Starbucks job posting taken down
Director LP Technology - Ross Stores job posting taken down
Millions of Customers Tricked by Mind-Boggling Black Friday Offers
NRF Big Show Advance Rate Registration Deadline is Friday
October Retail Sales Up 4.3% Over Last Year
Quarterly Results
The Children's Place Q3 comp's up 5.1%, net sales up 3.4%
Target Q3 comp's up 0.9%, sales up 1.4%
Dick's Sporting Goods Q3 comp's down 0.9%, net sales up 7.4%
Sally Beauty Q4 comp's down 1.4%, net sales down 0.2%; full-yr comp's down 0.7%,
net sales down 0.4%
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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Mobile Shrink: The Newest LP Challenge
By Hilbert Dijkstra, Director of Product Management, Nedap Retail Americas
Just when Loss Prevention (LP) professionals thought they've identified every
point-of-loss to battle, technology has introduced mobile point-of-sale (mPOS)
to the world of retail. This has caused some LP professionals to scramble a bit
to create stopgaps until they can wrap their arms around this relatively new
method of retail operation. Those who have had the fortune of building a career
within retail are accustomed to the ebb and flow of the industry. Many years
will pass in which retail processes become stagnant, then suddenly the daily
business-as-usual exercises are instantly replaced with the newest, edgiest
movement designed to increase sales while remaining competitive. However, rarely
does a new flavor-of-retail directly impact Loss Prevention initiatives.
Studying the Study
In a recent study published by University of Leicester's Department of
Criminology, and funded by the Economic and Social Research Council (ESRC),
Professor Adrian Beck and Dr. Matt Hopkins set out to explore how the
advancement of mobile scanning technologies within retail might impact shrink.
According to the study, "the primary focus was to identify current
developments in mobile scanning technologies in the retail space; to understand
how allowing customers to use their own personal mobile phones to scan and pay
for items could impact upon shrinkage and also identify how crime prevention
might be integrated into these systems."
Is shrink-by-mPOS a major concern? The fact that academia chose to take on the
topic for a sanctioned study affirmatively answers that question. As an LP
professional, it is extremely difficult to imagine a world in which shoppers
enter one of their stores, begins to scan merchandise with a personal smartphone,
and then just walks out the door bypassing all traditional checkout registers. A
shrink concern? Absolutely. And what did the university's study find? Quite a
bit, actually.
What's the Buzz?
First, it is important to understand why retail executives are pushing forward
on embracing mPOS within their respective companies. There are many benefits
that lend themselves to customer loyalty and increased sales.
Read more here.
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Fashion Retailer Forever 21 Reports Hacking of Payment Card Information
Fashion retailer Forever 21 said on Tuesday there had been unauthorized access
to data from payment cards used at certain of its stores. The company said the
results were part of an investigation it started after it received a third-party
report suggesting the unauthorized access.
The Los Angeles, Calif. based company said the probe was focused on
transactions made at its stores between March and October this year, and
that since the investigation was ongoing, it could not give complete findings.
Forever 21 said only certain point of sale devices in certain stores were
affected when the encryption on those devices was not operating. The company,
which operates more than 815 stores in 57 countries, did not say which of its
stores were affected.
fortune.com
Network glitch disrupts Rx refills at CVS
System outages at CVS Health pharmacies are due to an "internal network
infrastructure issue," non-executive Chairman David Dorman told CNBC on
Wednesday. The cause is not known yet, he said.
Dorman said top management notified him about the network issue after customers
around the nation complained about not being able to refill their medications.
Customers have taken to social media to speak out about their complaints.
cnbc.com
Cybersecurity Threats - And What To Do About Them
Cyberattacks can't be entirely avoided, but careful preparation and effective
data security can lower the likelihood of a successful attack, improve the
response, and lower the resulting costs. Covering the fundamentals is essential.

● A documented, company-wide security program. Designate a responsible
official and develop policies addressing crucial security issues faced by your
company. Train employees regularly on emerging threats, develop procedures for
regularly identifying and remedying vulnerabilities, and establish - and
exercise - an incident response plan. These measures protect companies not only
from breach, but also from the wrath of regulators and the public who have
(understandably) grown to expect companies to implement them. Recent regulatory
settlements with Target and Home Depot require them to adopt written information
security programs in addition to paying fines.
● Vendor and service provider security. Retailers increasingly rely upon
vendors, embedded third party applications and technologies, and cloud services
to process or host their most sensitive data, including payment and payroll
information. To effectively address this risk, retailers should ensure that the
relevant contracts appropriately allocate security-related risks and obligations
and conduct appropriate due diligence regarding vendor and service provider
security practices.
● Cybersecurity Insurance. Retailers face increasingly diverse,
sophisticated, and well-resourced threat actors. Even the most developed
cybersecurity program may not stop them all. Retailers should manage their risk
with effective cybersecurity insurance coverage, relying on the advice of
experienced counsel to identify the pitfalls and exceptions present in many
cybersecurity policies.
chainstoreage.com
Cyberthreats keep holiday shoppers off the web
About 30% of consumers surveyed by cybersecurity firm Sitelock say they do not
plan to shop online this holiday season due to concerns about how well-protected
online shopping sites are from security threats, according to a study emailed to
Retail Dive.
That percentage is up about 10 points from last year, which Sitelock attributes
to a lack of consumer confidence in retailer's cybersecurity protections - only
18% of those surveyed believe stores have the proper cybersecurity protections
in place, per the report.
retaildive.com
2017 Breaks Record for Most Security Vulnerabilities - Through Just 3 Quarters
There were some 16,006 vulnerabilities disclosed through September 30, which is
more than all of 2016, when there were 15,832, according to new data published
today by Risk Based Security. The number of bugs as of Q3 represents an increase
of 38% over Q3 2016. According to Risk Based Security, that's 6,295 more
security vulnerabilities than those reported in the CVE and National
Vulnerability Database.
darkreading.com
Being Hacked, Having Identity Stolen Top Americans' Feared Crimes List
Report: Microsoft Word Vulnerability Went Unnoticed for 17 Years
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Top LP/AP Jobs in Canada
Filled or Promoted in 2017
LP/AP Industry
Promotion |
Number of Stores |
Shoppers Drug Mart
promoted Jeff Yeats to Director of Loss Prevention |
1,253 |
Canadian Tire
named Carlos Prudencio, CFI Associate Vice President, Loss Prevention |
500 |
Rexall Drug Stores
named Andy Buchanan, CFI Director of Loss Prevention |
450 |
Calgary Co-Op Assoc
named Jim Faulds Director of Asset Protection |
45 |
Maison Birks
named Ian Amato named National Loss Prevention Manager - Canada |
26 |
Holt Renfrew
named Rui Rodrigues National Director, Asset Protection |
11 |
Update: Bread price-fixing investigation spurs two
class-action lawsuits
Every Canadian who purchased bread since '01 could receive payout
Both suits could cover virtually everyone in the country (anyone who has
bought packaged bread since 2001) and result in $1-billion plus in payouts.
Penalties arising from the criminal investigation for price fixing could include
fines of up to $10 million, five years in prison, or both.
The first class action was filed last week in Quebec Superior Court and names
Loblaw, Weston, Canada Bread, Walmart, Sobeys and Metro. The second class
action was filed with Ontario Superior Court of Justice last Wednesday, covers
all Canadians, excluding residents of Quebec, and names Loblaw Companies,
Sobeys, Metro, Walmart, Giant Tiger, Canada Bread, Weston Foods Canada and
their parent corporations. It alleges the defendants "conspired to fix the
price of packaged bread in Canada since 2001.
canadiangrocer.com
Ontario Takes 2nd Place Away From Texas for Cargo Theft in North America
Greater Toronto Area - The 'GTA' & Surrounding Communities Hottest Spot
Halton Crime Stoppers Launches Cargo Theft Awareness Campaign
California
has been ranked the worst area for these thefts for a number of years.
Ontario takes second position away from Texas. With the 'GTA' and surrounding
communities the hottest spot.
Halton Regional Police and Crime Stoppers Launches Awareness Campaign
Cargo theft continues to be a major concern in the trucking industry and Halton
Crime Stoppers is mounting a campaign with other Crime Stoppers programs to
identify some of the people responsible for these heists. This is an
extremely lucrative crime which nets criminals an estimated $5 billion a
year.
At least one trailer load of goods is stolen every day with the cargo
ranging from high priced electronics, alcohol or food products to candy,
furniture and toilet paper.
The Halton Regional Police Service in conjunction with Crime Stoppers want to
raise the public's awareness on this rising trend of organized cargo theft.
Cargo theft has become a widespread and major challenge for transportation
companies, the Insurance Bureau of Canada and GTA police agencies.
The awareness program being undertaken by various Crime Stoppers programs is
designed to alert trucking companies and tractor trailer drivers along Canada's
busiest transportation routes - Highway 401 and the Queen Elizabeth Way - that
cargo theft continues to be a concern.
A promotional flyer that can be hung on the vehicle's rear view mirror
tells drivers how to contact the Crime Stoppers anonymous tip line if they have
any information about cargo thefts or individuals responsible for these crimes.
haltoncrimestoppers.ca
Intoxicated At Work? Impaired Safety Risks?
Employers brace for legal cannabis July 1, 2018 in B.C., liability issues
B.C. workers can expect a flurry of new workplace drug policies as the
legalization of recreational cannabis nears and employers try to limit their
liability and avoid court battles.
While rules requiring business owners to accommodate medical marijuana users are
established, rules for dealing with users of legal, recreational marijuana are
not.
Business owners want to know how to decide if an employee is impaired and a
safety risk, how to prove an employee is intoxicated on cannabis and what
that means when they discipline employees, Brown said.
"One of the biggest concerns that we have with cannabis legalization right now
is that there is no objective method of measuring impairment," he said.
The Surrey Board of Trade has organized a
panel discussion this Thursday on cannabis legalization in response to
queries from employers about the potential impacts of this "fundamental change
to Canadian law" on their businesses, according to CEO Anita Huberman.
Business owners are concerned about their ability to discipline employees whose
job performance is affected by legal cannabis and the potential for human rights
claims by employees who use cannabis for medical reasons, she said.
Top concerns are employee safety and the need for clear rules governing
investigations and drug testing - including his employees' right to privacy
- and how to prove impairment that is a safety concern.
vancouversun.com
Former Calgary Police Chief Fighting Organized Crime Inside Pot Industry
Accenture survey:
Concern about cybercrime limiting Canadians' use of online services
The Brick Shows Up Sears Canada With Hiring Fairs, Repair Offer
Two High-End Canadians Partnering to Fight U.S. Newcomers
Harry Rosen and Davids Footwear join for national expansion
Canadian Retail Industry Sees Strong Gains in 2017: Report
NB marijuana dispensaries to protest letters of notice from RCMP
Police giving owners two weeks to shut down
Amazon Cash Launches in Canada
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In case you missed it
Abbotsbord, BC: Police officer killed in shopping center parking lot
Hundreds Attend Candlelight Vigil to Honor His Service
Hundreds attended a candlelight vigil in Abbotsford on Monday to express their
sorrow and gratitude for a police officer who died in the line of duty. The
vigil was held at the parking lot of the Mount Lehman Centre - the same shopping
plaza where Const. John Davidson was shot and killed last Monday.
A large contingent of Abbotsford police officers attended the vigil, organized
by Abbotsford Community Services, in honour of their fallen comrade. Many in the
solemn crowd who came to light candles, leave flowers and write notes of
condolence didn't know him, but felt moved to come.
"It's the least we can do," said Mike Patterson, who lives in Vancouver and made
the drive to Abbotsford with his family because, "it's important to be here.
This is a man who gave his life in the line of duty. The world is a lesser place
without him."
Davidson is survived by his wife and three adult children.
vancouversun.com
Montreal, QC: Police looking for fraudster posing as big box store employee
Hitting furniture, electronics & grocery stores
Montreal
police are asking for the public's help to identify and locate a brazen
fraudster who's been posing as an employee at big box stores across the
island.
The statement said he's been targeting victims at furniture, electronics or
grocery stores. Posing as an employee, the suspect tells victims there's a
fire sale offering amazing deals on items such as soft drinks, food,
televisions, or tablets, but only if paid in cash. He pretends to know
the staff at the store, saying hello to them. Police say eventually, he goes to
the back to check on quantities.
He emerges and asks for the money upfront, telling victims to meet him
around back with their vehicles to load the merchandise, but never shows up
and flees with the cash. Police said the amounts stolen have varied from
$260 to $980.
cbc.ca
(Update) Hamilton, ON: Police arrest youth wanted for murder
(Update) Hanover, ON: Two arrested over attack on Walmart security guard
York, ON: Bitcoin scam victims lose $340K in York Region, police say
Oakville, ON: Alleged $400 LCBO Booze Thief Sought
Gatineau, QC: Van stolen outside convenience store found with sleeping baby
inside
Macleod Trail, AB: Camera captures suspect swiping contents of poppy donation
box
Kamloops, BC: Walmart reopened after internet threat
Robberies and Burglaries
•
C-Store - Saugeen Shores, ON - Armed Robbery
•
C-Store - Guelph, ON - Armed Robbery
•
C-Store - Kitchener, ON - Armed Robbery
•
Daley's Convenience Store - Quispamsis, NB - Armed Robbery/Shot fired
•
Hardware Store - Upper Tantallon, NS - Burglary
•
Sam's Variety - Saint John, NB - Armed Robbery
•
7-Eleven - St. Catharines, ON - Robbery |

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The Loss Prevention Research Council's
Impact Conference Oct. 2-4 2017, A Six Episode Series
1. LPRC Introduction - Who They Are & What They Do
-
Watch Now!
2. Future of LP: Innovation, Evaluation, Collaboration -
Watch Now!
3. LP/AP Supports Total Enterprise Success -
Watch Now!
4. LPRC Research Update - Coming Nov. 17
5. Innovation and Action - Coming Nov. 27
6. Command & Control: SOCLab Operations - Coming Nov. 30
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LP/AP Supports Total Enterprise Success
Episode 3
Read Hayes, PhD, CPP, Director, Loss Prevention Research Council
Tom Arigi, Senior Director of Asset Protection, Walmart In this
16-minute
episode, Dr. Hayes talks about three areas LP/AP teams can focus on to support
total enterprise success in a brick-and-mortar retail environment - from
ensuring on-shelf availability to providing a low-friction environment to making
shoppers feel safe and secure.
Learn how retailers like Walmart are implementing this concept, what the early
success has been like, and how you can get your organization involved.

Sponsored By:
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Cyberthreats keep holiday shoppers off the
web
About 30% of consumers surveyed by cybersecurity firm Sitelock say they do
not plan to shop online this holiday season due to concerns about how
well-protected online shopping sites are from security threats, according to
a study emailed to Retail Dive.
That percentage is up about 10 points from last year, which Sitelock
attributes to a lack of consumer confidence in retailer's cybersecurity
protections - only 18% of those surveyed believe stores have the proper
cybersecurity protections in place, per the report. Sitelock did not
immediately return Retail Dive's request for more details.
The threat of a cybersecurity breach can have serious impacts on shopping
behavior as well. About 66% of survey respondents said that if their private
information was compromised in a data breach, they would no longer shop
online or return to that store. Although 70% said that while they worry
about their personal information being compromised, they believe they're
covered by their credit card, bank or credit tracking.
retaildive.com
5 Ways Etailers Can Make Online Shoppers Feel
Safe
"Consumer confidence is at an all-time low," said Paige Schaffer, COO of the
identity and digital protection services global unit at Generali Global
Assistance.
Companies that want to nail down their share of the bonanza must not only
make sure their systems are secure, but also make sure that shoppers know
they're in good hands.
Here are some ways e-commerce firms can reassure skittish customers and
potential customers.
1. Have a Good Cybersecurity Solution
2. Make Security a Core Policy
3. Use SSL Security
4. Don't Stint on Site Hosting
5. Blow Your Own Security Horn
ecommercetimes.com
Online sales and web traffic point to higher,
earlier e‑commerce growth for the holiday season
Adobe Systems Inc. reports that online sales in the U.S. through the first 11
days of November are roughly 1.8% higher than the company initially forecast.
Adobe earlier this month predicted that shoppers would spend $107.4 billion
during the holiday period of Nov. 1-Dec. 31. Based on online sales Adobe has
tracked so far, U.S. shoppers are on pace to spend $109.3 billion this year.
That $109.3 billion figure would represent year-over-year growth of 15.8% for
the November-December period compared with last year's $94.4 billion in online
sales. Adobe earlier this month forecast growth for those two months at 13.8%.
digitalcommerce360.com
New Study Finds Retailers Don't See Ecommerce
as a Holiday Threat
Online sales jump 16% while same-store sales
slump in Q3 for Dick's Sporting Goods
Study: Digital coupon redemptions to nearly
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Update: Fencing Operation: Front Range, CO: Two
sentenced in $300,000
Cell Phone Burglary / Fencing Ring
A judge handed down disparate sentences Tuesday against two men involved in a
burglary ring that nabbed more than $300,000 worth of phones from cell phone
stores across the Front Range, in what he called a measure of their individual
roles. Carlos Rene Trejo, 32, who agreed to sell stolen phones at his
now-shuttered Colorado Springs electronics store, received six years on economic
probation, dodging the prison sentence requested by prosecutors. Isaiah Pickett,
22, was hit with a lengthy prison term - 20 years. The two were among a dozen
people charged in the ring, which involved coordinated, late-night break-ins.
gazette.com

Knox County, TN: KCSO cracking down on sale of stolen
goods
The Knox County Sheriff's Office put together an organized retail crime unit,
teaming up with local grocery stores and other retailers who are often victims
of theft. They believe a recent string of shoplifting incidents is connected to
the opioid epidemic. They said suspects are selling stolen goods and then using
that money to buy drugs. Lee Tramel with the Knox County Sheriff's Office said
it's happening every day, by the hour, and most people may not even know it.
wate.com
Benton, LA: Man arrested in $48,000 theft of Lawn
Equipment from
a Hardware store
Surveillance camera footage at Tubbs Hardware and Rental in Benton showed a
couple of suspects approach the gate of the business, one of them carrying bolt
cutters, on Aug. 26, around 4:40 a.m. The suspects entered by cutting two
slick-wire fences on another victim's property before driving around the east
side of the business. Although detectives were not able to identify the suspects
on the camera footage, the suspects did leave behind another clue that led to
the identity of Williams.
ktbs.com
Update: Bullhead City, AZ: Police seeking man
wanted for questioning in Kohl's jewelry burglary
Bullhead City Police Detectives are searching for 30-year-old Brereton Emerson
Sherrill, who is wanted for questioning in the recent Kohl's burglary where
thousands of dollars' worth of jewelry was stolen. Sherrill currently has a warrant for his arrest for failure to
appear out of the Fort Mohave Tribal Police Department. He is also the suspect
in multiple vehicle thefts. Police were called to a commercial alarm at the
store at 5:30 a.m. Thursday. Police observed the glass front entrance was
smashed when they arrived, and the jewelry display cases were also broken into.
kdminer.com
Paris, France: French Police investigating the
Burglary of $793,000
worth of Whiskey
Bakersfield, CA: Two men wanted for stealing $1600 worth
of merchandise from JCPenney at Valley Plaza Mall
Prineville, OR: Police investigating spree of Burglaries;
Sear Hometown hit for $25,000 in merchandise
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Shootings & Deaths
Buffalo, NY: Suspect in Custody After Wounding
Man at Dollar General;
wearing body armor and armed with two semi-automatic weapons
Police in the town of Cheektowaga say officers responded around 2:45 p.m.
Tuesday to a report of a man with a gun outside a Dollar General store. Officers
were able to catch the suspect after he attempted to flee on foot. Police say he
was wearing camouflage and body armor, and two AR-15 rifles were recovered from
the scene. Officials say a 53-year-old Cheektowaga man suffered a gunshot wound
to his shoulder. The suspect was taken to a Buffalo hospital, where he's being
held under guard.
usnews.com
Louisville,
KY: Papa John's delivery driver shot on the job, others being cautious
Hours after a pizza delivery driver was gunned down while on a run in South
Louisville, other pizza shops owners are talking to their employees about
staying safe on the job. Papa John's issued a statement: "Team member safety is
of the utmost importance to Papa John's. We are cooperating with local
authorities in their efforts to apprehend those responsible for this attack. Our
thoughts are with the driver and his family and we wish him a speedy recovery."
They would not say how or if the shooting is effecting driver policy and
procedure in the future.
whas11.com
Baltimore: C-Store Customer shot and killed in Armed
Robbery as he left the store
Robberies & Thefts
Elk Grove, CA: Police Investigating Armed Robbery
at Best Buy
Tuesday
night there were frightening moments inside the store as robbers terrorized
employees at gunpoint and took merchandise. There is a stock room in the back of
the store, and that's just where police say two men were headed when they walked
through the doors around 7 p.m. Surveillance cameras captured images of the men
they're looking for now. Investigators say they walked into the stock room and
started stuffing electronics into two duffel bags they had hidden on them --
pulling a gun and tying up the hands of two employees who came to confront them
with USB cables and phone cords.
fox40.com
Pleasanton, CA: Group of Hammer wielding thieves
take over Jewelry Store
A
crowd of criminals stormed into a jewelry store in Pleasanton and tried to use
hammers for a smash-and-grab robbery. But they didn't manage to actually steal
anything. It happened at the Diamond Ring Company on Monday night inside the
Stoneridge Shopping Center. Just before closing, a group of six or seven masked
people ran in and headed for Rolex watches. Based on the security video, it
appears they had different jobs assigned. One guy started attacking the employee
behind the counter with pepper spray. They hit the glass 11 times and though you
can see shards flying up, they still couldn't get the whole pane to shatter. The
group fled the store with nothing.
kron4.com

Luzerne County, PA: Man charged in Armed Robbery spree;
Family Dollar(s), CVS, and Ollie's
A serial robber faces more charges in Luzerne County. Raymond Bolling was
charged Tuesday with hold-ups at a Family Dollar near Wilkes-Barre and a CVS in
Hazleton. He has also been charged with a theft at Ollie's Bargain Outlet
outside Hazleton. Bolling said he was sorry for a string of crimes in the area
and he was high on drugs at the time. He's also a suspect in a theft at a Family
Dollar store near McAdoo.
wnep.com
Lisle, IL: FBI: Serial bank robber targets TCF Bank inside
Jewel-Osco
Las Vegas, NV: String of Burglaries and Robberies at
Marijuana Dispensaries in Southern Nevada; Owners increase security measures
Columbia, MD: Burglary suspect uses drive-through window
to get into McDonald's
Sonora, CA: Shoplifting in downtown Sonora on the rise
Redmond, WA: Police investigating 8 electronics thefts
from UPS trucks
Spain: Police bust Bulgarian-linked crime network
smuggling stolen vehicles from Spain
Jared in the Twelve Oaks Mall, Novi, MI reported an
Armed Robbery on 11/13, items valued at over $150,000
Kay Jewelers in the Northtown Mall, Blaine, MN reported
a Grab & Run on 11/13, items valued at $8,498
Kay Jewelers in the St. Louis Galleria, Richmond
Heights, MO reported a Grab & Run on 11/14, item valued at $7,799
Peoples Outlet in the Outlet Collection Winnipeg,
Winnipeg, MB, CN reported a Grab & Run on 11/13, item valued at $1,699
Piercing Pagoda in the Valencia Town Center, Valencia,
CA reported a Grab & Run on 11/14, item valued at $309
Sentencings & Arrests
Tulsa, OK: Three people charged with murder in
gang-related fight outside C-store
Three people have been charged with murder in the shooting death of a man
outside a north Tulsa convenience store in September after a gang-related fight,
which also left a woman critically wounded. Two others also were charged Friday
with less severe crimes related to the shootings. Walter Hogan, 38, was fatally
shot about 3:30 a.m. Sept. 15 in front of Haney's Store. A 33-year-old woman
also was shot, suffering critical wounds to one of her legs.
tulsaworld.com
Norristown, PA: $13,000 Jewelry store Distraction
Thief sentenced to 2 to 4 years
A Philadelphia man is on his way to prison after he admitted to stealing more
than $13,000 worth of jewelry, during a "distraction-style theft," from the Liz
El Jewel Box store in Ambler. Judge William R. Carpenter also ordered Forrest to
pay $13,600 in restitution to the owners.
montgomerynews.com
Counterfeit

International Falls, MN: Customs & Border Patrol seize
nearly $1M in counterfeit home entertainment systems
Arson & Fire
West Palm Beach, FL: Ex-West Palm firefighter
arrested in Walmart arson, theft
Former West Palm Beach Fire Rescue employee Kenneth Gray was arrested Tuesday
afternoon on first-degree arson and theft charges in the Oct. 26 fire at Walmart;
he started a cart full of Halloween decorations on fire. The 34-year-old West
Palm resident is one of three people suspected in the fire, which Sheriff's
Investigators say was set to distract employees while Gray walked off with a
cart full of merchandise that October afternoon.
palmbeachpost.com
Chicago, IL: Inmate, 66, Freed After 29 Years
Behind Bars for Arson/Murder
he didn't commit
A man who spent the last 29 years in prison was freed Tuesday after prosecutors
dropped the charges against him. Arthur Brown, 66, had been convicted for a
double murder more than 30 years ago. Brown was arrested in 1988 after a
suspicious fire at a South Side Video Store that spread and killed two people.
Brown claims he was beaten into a confession and sentenced to life.
cbslocal.com |
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Best Buy - Elk Grove, CA - Armed Robbery
•
Boutique - Gulfport, LA - Burglary
•
Casey's General - Wood River, IL - Armed Robbery
•
C-Store - Madera, CA - Armed Robbery/ clerk shot and
killed
•
C-Store - Wichita Falls, TX - Armed Robbery
•
C-Store - Lynn, MA - Armed Robbery
•
C-Store - Temperance, MI - Burglary
•
CVS - Cicero, IN - Robbery
•
Diamond Ring Company - Pleasanton, CA - Armed Robbery
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Dollar General - Bentonville, AR - Robbery
•
Jared - Novi, MI - Armed Robbery
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Kevin Jewelers - Bakersfield, CA - Burglary
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Kum & Go - Bentonville, AR - Robbery
•
Papa John's - Louisville, KY - Armed Robbery/ Driver
shot/wounded
•
Rite Aid - Easton, PA - Robbery
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Sears Hometown - Prineville, OR - Burglary
•
T-Mobile - Houston, TX - Burglary
•
Tobacco Shop - Colton, CA - Armed Robbery / clerk
stabbed-wounded
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Tobacco Shop - Lansing, MI - Armed Robbery
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Vape Shop - Bel Air, MD - Burglary
•
Vik's Jewelers - Dripping Springs, TX - Armed Robbery
•
Walgreen's - Madison, WI - Burglary
•
7-Eleven - Manassas, VA - Armed Robbery
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Daily Totals:
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16 robberies
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7 burglaries
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2 shooting
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1
killing
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Ricardo Becerra named Regional Loss Prevention Manager - West Coast
for Bob's Discount Furniture |

Larry Martinez named Loss Prevention Manager - San Bernardino, CA
Distribution Center for Bob's Discount Furniture |

Ken English named District Asset Protection Manager for The Home
Depot |

Matt Aldmeyer named Regional Sales Director for the Midwest for
Se-Kure Controls, Inc. |
Submit Your New Hires/Promotions or New Position |

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Featured Job
Spotlights
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AVP, Global Executive Protection & Physical Security
Framingham, MA
The Assistant Vice President, Global Executive Protection and Physical Security
develops and executes ongoing strategies to minimize risks to the senior level
executives of the organization as well as assists in ensuring the successful
strategy and implementation of global Home Office Campus and Corporate buildings
premises security and life and safety operations...
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Sr. Director Asset Protection Retail Operations
Austin, TX
This role reports to the Global Vice President of Retail Operations. This person
will be responsible to develop a Global loss prevention strategy, outlining
policies, goals and objectives that meet regional needs while providing a safe
shopping environment consistent with Whole Foods Markets brand...
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Senior Director of Loss Prevention & Safety
Modesto, CA
The Senior Director of Loss Prevention and Safety provides overall
leadership for the company's loss prevention and physical and food safety
activities and is responsible for the development, maintenance, and continuous
improvement of enterprise-wide loss prevention programs and food safety
strategies...
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Senior Director, AP Operations & Safety
Hoffman Estates, IL
The Senior Director, AP Operations & Safety is responsible for leading the
Corporate Asset & Profit Protection Operational and Administrative functions for
Sears Holdings Corporation...
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Director Asset Protection
Scarborough, ME
In this role you will pursue and implement innovative loss prevention
concepts and strategies designed to protect the company's assets, reduce the
risk of loss and maintain a safe environment for associates and customers...
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Director Loss Prevention
Niwot, CO
The Director of Asset Protection is responsible for protecting company
assets, personnel and customers, and reducing shrink by managing and
implementing company programs and strategies...
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Director of Asset Protection
Los Angeles, CA
The Director of Asset Protection will be responsible for the development of a
high performance inventory control process and department that supports the
company's service commitment to its customers. This position is responsible for
the monitoring and managing inventory loss and gains from receipt to customer...
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Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of
our Dublin Corporate Office
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They are responsible for company-wide theft lead
generation, field/corporate investigations and case closures...
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Senior Manager of Crisis Operations
Dublin, CA
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This position will lead a team of Crisis Mangers, Senior Analysts and Crisis
Analysts based out of our Dublin Corporate Office
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They are responsible for all crisis response efforts, company-wide
communication, safe travel program and any company threats...
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Regional Manager Loss Prevention, Audit & Firearms
Compliance
Bowling Green, KY
The Regional Loss Prevention Manager is responsible for the control and
reduction of shrinkage at the stores in their Territory. Investigates and
resolves all matters that jeopardize or cause a loss to the company's assets...
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Loss Prevention Investigator
Northern Virginia/DC
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
Wawa is a diverse, talented and customer
friendly organization, where our associates are our most valuable asset. We
offer educational assistance programs, advancement opportunities, competitive
compensation, excellent healthcare benefits, 401(k) with company match, Employee
Stock Ownership Plan, and Employee Resource Groups with a focus on veterans,
women, LGBTQ, young professionals, and diverse cultures.
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District Asset Protection Manager - Metro NY and Long
Island, NY
Garden City, NY
Amazing opportunity! High profile, fast paced district available for a
Multi-Unit Asset Protection professional with operational savvy or a General
Manager passionate about Asset Protection and Safety. As the District Asset
Protection Manager you will lead administration of Asset Protection programs and
training for an assigned district in order to drive sales, profits, and a
customer service culture...
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Don't Drag: How to Stay
Productive During the End of the Year
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4 Tips to Stay Productive During the Holidays
The holidays mark the end of the year, and while it's filled with
excitement and joy, it can be hard to stay productive and focused. Days are
shorter and as things tend to slow down, we lose momentum. Here's how to stay
charged and keep productivity high this holiday season!
Eat the frog
5 Productivity Tips to Get Your Work Done
Daylight savings. We all enjoy getting an extra hour of sleep, but we don't care
much for the fact that it's pitch black by the time we leave work. There's no
doubt productivity takes a hit during this dark time of year, but there are some
great tips you can use to stay focused and determined!
Pump up the jams
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5 Insights on Keeping Employees Productive During
the Holidays As the last of this year's holidays race
toward us, more and more leaders are finding it harder to keep employees
motivated and productive. To get the most out of your team, be flexible and use
these five tips to keep everyone engaged and in good cheer!
Throw a party
These 4 Productivity Tips Will Save You Time and
Sanity The end of the year marks excitement for a lot of
us, but it also brings with it craziness to complete the last of our to-do
lists, and keeping focused and productive during the holidays. Good thing there
are some daily habits you can start using today to boost productivity and
decrease stress.
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Selfie Today!


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With emails now the primary method of communicating, the world has become a
different place. English professors are gritting their teeth over the new email
language and corporate America is watching and grading every sentence. It is
important to always be a professional in every venue, and emails should be an
area one excels at regardless of topic or executive you are communicating with.
Emails are permanent files that take on an identity themselves. How you mold
your identity is critical every day.
Just a Thought,
Gus

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