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Rent-A-Center Asset Protection
Team Reflects on Progress at Annual Conference
The
Rent-A-Center Asset Protection Team gathered in Plano, Texas for
their annual conference and a look at their progress in 2016.
Jim Carr, Sr. Director - Global Asset Protection, said, "This is
an opportunity to evaluate our current strategy and initiatives we
put in place. We must hold ourselves accountable to meet our goals
and that starts with me. More importantly it's an opportunity to
communicate who we are and where we are going with every member of
our department. Transparency and inclusion have become a part of our
culture, we win or lose together."
After some "back to basics
refreshers" to drive consistency, the focus was the future. Senior
Executives shared the strategic direction of each business segment
and their vision. The remainder of the conference focused on
technology and several new key initiatives:
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Fraud Mitigation Program - Proactive
identification of theft and fraud in the early stages of its
life cycle. This program has shown a 100% improvement over last
year.
-
Device Protection Program - The AP Team
monitors smartphone accounts and remotely "locks" delinquent
customer smartphones with industry leading over the air software
until a payment is made. This technology has improved delinquent
accounts over 50%, reducing losses and driving revenue.
-
Remote Video Business Solution - The AP Team
partnered with an industry leader and is now installing new
technology. This enterprise solution has become a business
enabler not just identifying theft and fraud, but by identifying
stock outs, driving inventory replenishment and revenue. Our
Operations, Merchants and Marketing Groups love the additional
support.
-
Analytics - People counting, Line Queue and
Dwell Time
-
Remote Audits - Store Appearance,
Promotional Signage, Stock Outs, Staffing, Cash Control,
Safety
The
Asset Protection Team wrapped up the conference with an evening of
fun at TopGolf. Jim said, "We are a lean department supporting 4500
locations with a lot to do. We have adopted a risk based data driven
approach to drive our business with a focus on leveraging technology
and remote capabilities. Through our initiatives we have and are
making a substantial contribution to our bottom line. I am proud of
the Asset Protection Teams growth and accomplishments. We aren't
done yet..."
Special thanks to Jim Carr for
submitting this article!
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'The Art of the Internal Investigation' - Part 2 of 3
Michael W. Johnson, chief executive of Clear Law Institute, which provides
training to companies on how to conduct internal investigations, speaks about
why the best investigators are more reporter than prosecutor, and debunks myths
that body language or whether someone looks you in the eye are the best ways to
discern if someone is being truthful.
How should investigators question witnesses?
Mr. Johnson: Many investigators take an active role, they've prepared
lots of closed-ended questions and they ask those one by one. A much better
approach is to ask open-ended questions and let the witness talk-'Tell me
everything about the incident? Give me as much detail as you can. Then what?'
When you step back and the focus is on the witness and not you as the
investigator, the more people will talk and the more detail you will get. If
someone is being deceptive, the more they talk the more difficult it is to
maintain that deception, the more difficult it is to introduce details that
could contradict evidence.
What happens, particularly where it's one person's word against another,
investigators are wholly untrained on how to approach those cases. Some
investigators, if it's one person's word against another, they never reach a
conclusion. If there's an allegation Bob harassed Lisa behind closed doors, they
say they can never reach a conclusion unless Bob admits he did it or there is an
eyewitness. If the investigator never reaches a conclusion the message sent to
potential victims is, 'Don't bother coming forward unless you have witnesses or
smoking-gun evidence.'
What is the proper way to handle such an investigation?
Mr. Johnson: When it's one person's word against another's, you need to
ask Lisa to tell you everything that happened, then you do the same for Bob,
getting as much detail as possible. What do they agree about, what do they
disagree about? Then look for evidence from witnesses or cameras, anything that
may contradict one person's story. An important question to ask is, 'Who else
have you spoken to?' If Bob harassed Lisa, Lisa may have told someone else about
it, a coworker or a friend. If so, you may go talk to that person and see if she
told the story in a way that is consistent with what she told you.
Part 1 of this article was published in
yesterday's Daily. Part 3 coming tomorrow.
wsj.com
Dollar General racks up over $1M in OSHA fines over 6 years
The U.S. Department of Labor says Dollar General has racked up more than $1
million in proposed penalties for its violation of workplace safety rules over
the last six years, including a major fine announced Tuesday for one of the
retailer's stores in Williams County. Investigators with the Occupational Safety
and Health Administration visiting the company's Pioneer store in August found
emergency exits in both the retail area and the stock room were blocked.
The firm was cited for a willful violation of safety rules and fined a proposed
$117,579. Since 2010, Dollar General has received more than 100 citations at
stores nationwide, many of which were related to blocked exits.
toledoblade.com
De Beers Tries to
Counter a Growing Threat: Man-Made Diamonds
Increasing amounts of synthetic stones could upend a
market that depends on a perception of relative scarcity
A
small team of scientists working for De Beers is scrambling to stave off a
looming threat that could tarnish the luster of natural-mined diamonds:
high-quality man-made stones. In the past few years, lab-grown
diamonds have become indistinguishable from natural diamonds to the naked
eye and are growing in sales. While still a small fraction of the market,
synthetic gems could account for nearly one-tenth of rough-diamond sales
within five years, according to Morgan Stanley estimates.
wsj.com
Man Invents 'Grappler'
To Grab, Stop Cars During High-Speed Pursuits
A man who
was frustrated by innocent people dying during high speed police pursuits
invented a device right out of a James Bond movie. A Phoenix man has
invented a Batman-esque device that can completely end a high speed
chase before it starts. Leonard Stock came up with a "grappler
bumper" when he was fed up with how dangerous these pursuits were so he came
up with the idea and spent 8 years testing and developing it.
"The options right now are getting in front of a suspect vehicle to deploy
tire spikes or using the pit maneuver or some type of smash up derby style
process to stop a vehicle and the officer many times is pinned against a
suspect vehicle," Stock told FOX10.
The Grappler is basically a net
that officers drop down that wraps around a suspect's tire. The net is
attached to a tow strap that the officer can release from their vehicle with
the flip of a switch. The Grappler Police Bumper can also be disguised for
undercover operations.
bluelivesmatter.blue
Article submitted by Blue Montez, Director of Loss Prevention at Torrid.
Amazon to 'radically' simplify employee reviews, changing controversial program
amid huge growth
The buzz among employees is that Amazon will drop or significantly alter its
existing employee ratings program as part of the changes in the broader review
process. Amazon currently uses employee ratings as the basis for a forced curve
or "stack-rank" system - also known as "rank-and-yank" - a controversial
management technique used by companies to get rid of the lowest-performing
employees and identify those with the most growth potential.
geekwire.com
Retail Employees Share Their Black Friday Horror Stories on Reddit
"Someone punched a security guard in the face because he thought he was a
customer skipping to the front of the line... he was just walking in the door to
start his shift."
reddit.com
Survey: Retail Employee Turnover at Highest Rate Since Before Great Recession
Nearly 40 percent of respondents (38 percent) said they've seen an increase in
employee turnover since the beginning of 2016. The survey also finds that of all
retail positions, hourly store employees have the highest turnover rate, with
a 65 percent rate in 2016. That's an increase from 57 percent in 2015.
When considering retail distribution centers, the overall turnover rate in 2016
was 23 percent, compared to 21 percent in 2015.
While retail corporate positions saw the lowest turnover rates in the
industry, the percentage was higher in 2016 (18 percent) than 2015 (15 percent).
businesswire.com
Ross Stores posts Director, Supply Chain Loss Prevention & Safety position on
LinkedIn - based in Perris, Calif.
The Director of Loss Prevention is responsible for achieving the shortage and
safety goals set for the Supply Chain. This is done by supervising and promoting
Loss Prevention initiatives and programs, and by developing and maintaining a
strong collaborative partnership with Operations and Human Resource business
partners. Through these partnerships the Loss Prevention Director implements
shortage and safety related solutions designed to reduce losses and injuries
through a combination of applications which include data analysis, OSHA
compliance audits, training programs, and investigations. They will also ensure
accurate and timely submission of all required reports and will effectively
handle all other duties assigned by the VP of Loss Prevention.
Ross Stores, Inc. operates Ross Dress for Less ("Ross"), the largest off-price
apparel and home fashion chain in the United States with 1,274 locations in 34
states, the District of Columbia and Guam. The Company also operates 172 dd's
DISCOUNTS® in 15 states. The company's fiscal 2015 revenues were $11.9 billion.
linkedin.com
NRF: October retail sales up 0.9% over September; up 2.2% YoY
Macy's adding Backstage off-price pop-ups to 45 full-line stores
Southeastern Grocers converts 73 stores to Harveys Supermarkets banner
Wal-Mart denies urging workers not to download labor group app
An anti-Trump movement is calling for the boycott of these 32 retailers
Quarterly Same Store Sales Results
Lowe's Q3 comp's up 2.7%, sales up 9.6%
Loblaw Q3 comp's up 1.4%, sales up 1.4%; Shoppers Drug Mart comp's up 2.8%
Target Q3 comp's down 0.2%, sales down 6.7%
|
Attend the RLPSA and CAP Index Free
Webinar
"2016
Restaurant Industry Crime and Security Measure Usage Trends"
TOMORROW
November 17, 2 p.m. EST
What to Expect:
CAP Index uses data-driven approaches to answer
meaningful questions for specific industry groups and their member
corporations. Earlier this year, CAPAnalytics Group conducted an
RLPSA member survey. The survey was intended as a continued effort
to monitor incident patterns and security measures used in the
restaurant industry. In this
webinar, 2013-2015 trends in robbery, aggravated assault, burglary,
and security measures used will be discussed.
A panel of Loss
Prevention professionals from the Wendy's Company will also weigh-in
on the results.
How to Register:
Email RLPSA Executive Director, Amber Bradley, at
amber.bradley@rlpsa.com. Seating is
limited, so register today!
* Include in your
email: First and Last Name, Title, Company, Email Address |
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All the News - One Place - One Source - One
Time
The D&D Daily respects your time & doesn't filter retail's reality |


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Invisible locking device uses RFID to control access
Radio frequency identification technology has become popular with retailers in
recent years as a way to grant employee access to protected spaces, and as a
contactless payment mechanism. Now a security company has found a way to utilize
RFID to create an invisible locking mechanism that retailers can use for
controlling access to store drawers and cabinets.

Accuride International has manufactured drawer slides for nearly 55 years, and
has been working on methods to provide security for those drawers in the last
five years. Its latest development utilizes a lightweight RFID sensor that
reads cards that are waved in front of it and automatically unlocks drawers
where valuable merchandise is stored and displayed.
Senseon eliminates the need for keys. "You don't have to worry that employees
will forget to relock a cabinet after showing merchandise," he says. "This can
be programmed to automatically relock ... seven or 10 seconds after it's been
opened."
Additionally, the card reader is hidden so potential burglars can't find and
break it. "With locks, thieves know where to break in and they know what
they have to overcome to break the system. Our system is invisible so the thief
doesn't have any idea of what to do," Rewers says.
nrf.com
White House urges stronger security on Internet-connected devices
The Obama administration urged the technology industry to secure millions of
Internet-connected devices from hacking, including fitness trackers, medical
implants, surveillance cameras, home appliances, video recorders, thermostats
and computers in autos.
In a report obtained by the Associated Press, the Homeland Security Department
cited runaway security problems with a range of devices that have been made
Internet-capable in recent years. The report said they posed "substantial safety
and economic risks" and recommended urgent action by software and hardware
developers, service providers, manufacturers and commercial and government
buyers.
washingtonpost.com
IoT will spur mobile technologies going forward, reveals study
Mobile will continue to grow in North America and a prime factor is the
advancement of IoT adoption, specifically machine-to-machine and general
digitalization of services and industries. That's the focus of a new GSMA
Intelligence study which predicts almost 41 trillion dollars will be generated
by mobile technologies, according to a Media Post
report.
mobilepaymentstoday.com
Veterans to Get Free Cyber-Security Training in Virginia
Know a veteran looking for a new career? Cisco, Amazon Web Services (AWS), ISC2,
and the Institute for Veterans and Military Families' Onward to Opportunity
(O2O) have joined together with the Commonwealth of Virginia to sponsor "Cyber
Vets Virginia," a free cyber-training pilot program for veterans who want to
live and work in the Commonwealth and work in the cyber field, the Governor's
Office has announced.
Virginia Gov. Terry McAuliffe tells the Associated Press there are currently
17,000 open cyber jobs in the state. He says veterans are "extremely
well-suited to help close the workforce gap in this growing industry."
Learn more here
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S-TRON's Military Leadership - "Failure Is Not an Option"
At S-TRON,
military leadership has been found to not only bring success but also create an
atmosphere of true partnership with customers across the country.
MELVILLE, NEW YORK - S-TRON, one of the nation's leading full-service
security providers to national retailers, has intentionally based its business
model on military leadership qualities since the beginning. This leadership
starts at the top with CEO Steven Dunn (below), who while serving in the Navy
received the Expeditionary Force Award for being part of a multinational
peacekeeping force in in the Beirut Lebanon war zone.

Pete Mattschull (below), S-TRON's President, decorated with the Navy Expedition
Medal, Armed Forces Expeditionary Medal and the Navy Achievement Medal has been
a driving force at S-TRON since 2003.

Through rough seas and smooth sailing alike, Dunn and Mattschull have assembled
an ever growing team of military veterans and highly skilled civilians that is
second to none in the security industry. And because of this operational
military environment, S-Tron customers enjoy Respect, Reliability and a
high-level of Communication.
"No customer left behind" is not just
the S-Tron mantra, Pete Mattschull says "it's our way of life".
ABOUT S-TRON
S-TRON is an electronic security integrator for national and regional retailers
with thousands of installation locations and headquarters in Melville, New York.
S-TRON provides outstanding customer service for national retail, grocery
stores, restaurants and C-stores. |

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RCC
launching first of its kind study of shopping centres in Canada
Retail Council of Canada will be releasing a study ranking Canadian shopping
centres on a variety of metrics, including productivity, size, and
pedestrian count. The study will also provide statistical breakdowns for
Canadian regions, as well as other useful information for those involved
with and interested in the Canadian retail industry. It will be distributed
and promoted to retailers and other industry players nationally, beginning
in December.
retail-insider.com
Canadian firm to acquire
American Apparel American Apparel is hoping
buyers step up to salvage the rest of its business, according to bankruptcy
court papers. However, the only deal the cash-strapped company has in hand
is from Canada's Gildan Activewear Inc., which is offering about $66 million
for the intellectual property, some wholesale inventory and an option on
manufacturing and distribution assets.
Gildan's offer, the "highest,
best and only viable bid" received in a three-month search, falls short of
the $215 million in top-ranking debt left on American Apparel's books. With
a planned bankruptcy auction a little over a month away, American Apparel is
still looking for a buyer that will keep the doors of its stores open.
wsj.com
OPINION: Walmart vs.
Visa food fight - bribing grocery consumers
For the retail student - This describes the
food & credit card war in Canada Visa's
campaign in Manitoba to offer $10 to whomever buys groceries using their
Visa card certainly raised some eyebrows. Knowing that Walmart in Manitoba
stopped accepting Visa cards as of Oct. 24, the credit card company is
aiming at the retailing giant where it hurts most - its food retailing
strategy.
Walmart has stated it intends to become the No. 1 food
retailer in Canada, as it is in the U.S. But Canadian food distribution is
much different in that only three companies feed most Canadians: Loblaws,
Sobeys and Metro. So this may take a while.
thechronicleherald.ca
Mobile Phone Fraud in
Canada Grows 66% since beginning of the year
Total growth in unwanted nuisance calls in Canada has grown 66% since
January and a staggering 93% since the middle of the year.
As the
price to make a call has decreased to pennies on the dollar, and VOIP
systems have become more sophisticated, robocalls and phone scams have
reached staggering volumes. According to the Canadian Anti-Fraud Centre
(CAFC), the first half of 2016 has had more phone scam victims than in all
of 2015. An estimated $2.5 million has been lost thus far to consumers this
year, already matching the total money lost in 2015.
marketwire.com
March Networks Wins
Company of the Year in Best Ottawa Business Awards
March
Networks® is proud to announce that it has been named Company of the Year,
winning the Best Ottawa Business award for Kanata North
#SeriousTechLivesHere.
March Networks won the award based on a
combination of factors including outstanding business and thought
leadership, excellence in innovation, giving back to the community, and
demonstrating sound business fundamentals during the past three years.
marchnetworks.com
Allied Universal
purchases Canada's Source Security & Investigations
 |
Vancouver, BC: Senior
suing Superstore after allegedly being hit, choked by worker
A
Metro Vancouver senior is suing Real Canadian Superstore after an employee
accused him of shoplifting and then roughed him up in a back room - a
startling incident that was caught on a store surveillance camera.
The video, which has been obtained exclusively by CTV News, shows Burnaby
resident Roy Kerwood being slammed into two walls and then apparently choked
by a loss-prevention officer in a small, windowless room at the Grandview
Highway Superstore on Feb. 26.
According to the senior's civil claim,
he ended up in the back room as the result of a simple misunderstanding.
Kerwood said he stopped by the East Vancouver store that day to pick up
milk, cookies, a prescription for heart medication and some razor blades.
ctvnews.ca
Vancouver, BC: Coroner identifies man shot by
VPD at Canadian Tire
Police Say Man Had 'Criminal Intentions'
The
B.C. Coroners Service has released the identity of the man who died after
being shot by police during an apparent attempted robbery at a Vancouver
Canadian Tire last week.
Daniel Peter Rintoul, a 38-year-old Alberta
man, allegedly stabbed a store employee, removed guns from a storage cabinet
and took an 82-year-old man hostage at knifepoint, according to Vancouver
police.
Police said that when they tried to arrest Rintoul, he
stabbed an officer. Police then shot Rintoul, and he was later pronounced
dead at the scene.
"A search of his home has provided police with
concerning evidence of his possible criminal intentions, which will all be
part of this ongoing investigation," Palmer told reporters on Friday.
thestar.com
cbc.ca
How two
cross-country diamond thieves were finally captured in Canada - and the
criminal past they leave behind When a $10,000
diamond was stolen in a "split-second" swap at a Saint John jewelry store in
October, nobody expected the incident to be part of a series of
cross-country thefts carried about by
professional
diamond thieves with extensive criminal records.
But that's exactly
what it turned out to be.
After Grigori Zaharov, 70, and Natalia
Feldman, 44, strolled into W. Smith and Co. Fine Jewellers on Oct. 7 and
effortlessly swapped a real diamond with an "impressive fake", they likely
thought they had made off with yet another valuable piece of jewelry. But it
turned out to be the beginning of the end for the pair of career criminals.
That is in large part thanks to W. Smith and Co. owner Wayne Smith, who
quickly went public with his story and released surveillance footage of the
theft as it took place. He also encouraged other jewelry stores to come
forward to share their stories and work together on curbing these crimes.
Soon after Smith spoke out, law enforcement and other store owners
in cities all across Canada were quick to contact him and share their
information. It was only a matter of time before a trail of nationwide
diamond thefts - many pointing at Zaharov and Feldman - came into view.
Read full story
Winnipeg, MB: Two men
and a youth arrested after two-month crime spree targeting 43 businesses
Two men and and a male youth have been arrested in connection with a
two-month crime spree targeting small businesses and homes in the west and
east ends of the city. Police say the suspects are responsible for the
theft of $100,000 in cash and merchandise and another $100,000 in
property damages.
Suspects targeted 43 businesses
-- including gas bars, 'mom and pop' convenience stores, and at least one
golf course -- and two residences, said Winnipeg Police Service spokesman
Const. Jason Michalyshen. Michalyshen described the break-ins as forced
entry "smash and grabs ... focusing on cash and cigarettes."
winnipegsun.com
Airdrie, AB: Man sought for stealing $1,200 in
perfume from Shopper's Drug Mart
Ottawa: Police
searching for four suspects after string of smash-and-grabs
Portage la Prairie,
MB: RCMP Search For Suspected Serial Shoplifter
West Kelowna, BC:
Shoplifters target Walmart, BC Liquor Store
Barrie, ON: Baby
formula theft suspect strikes again
Royal Canadian Mint
employee convicted of theft after smuggling out $162K in gold nuggets inside
his butt
Robberies and Burglaries
•
Carson Road Pharmacy - Barrie, ON - Armed Robbery
•
Husky Food Store - Penticton, BC - Robbery
•
Mac's Convenience Store - Timmins, ON - Robbery
•
Kwick-Way - O'Leary, P.E.I. - Burglary
•
Sylk Medy Dispensary and Wellness Center - Ottawa,
ON - Robbery
•
Unidentified pharmacy - Toronto, ON - Armed
Robbery
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Cybersecurity Act of 2015 -
Cyber Information Sharing -
EMV Update
Tom Litchford, VP Retail
Technologies, & Bob Moraca, VP Loss Prevention, NRF

The National Retail Federation has helped lead
the way in the cybercrime fight, lobbying tirelessly in Washington on behalf of
retailers and helping to steer the EMV efforts nationwide. With the October 2015
liability shift come and gone, Tom
Litchford, VP Retail Technologies, and
Bob Moraca,
VP Loss Prevention, of the NRF tell us about the many challenges merchants still
face. With fraud shifting online, chargebacks spiking through the roof, and
customers confused about the whole thing, learn what retailers are doing to
respond.
Episode Sponsored By:

LPNN Quick Take #22

Brian Bazer,
AVP, Asset Protection and Risk Management, ascena retail group dressbarn,
provides fashion tips and a little gift to help jazz up
Amber's
wardrobe in this LPNN Quick Take. |
Solution
Providers: Have a video or commercial you want to publish? Contact us
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Fraud and E-Gift Cards: What
You Can Do in November and December to Avoid a Chargeback Hangover in January
E-gift cards that can be purchased, sent and redeemed immediately-increasingly
on mobile devices-are even more convenient than traditional plastic gift cards.
Unfortunately, fraud on e-gift cards may be more difficult to detect. If you
prepare for the incoming storm of e-gift card orders and create a game plan to
identify and prevent fraud, however, you may prevent a January chargeback
hangover.
E-gifts are instant, no shipping address is needed, they can be easily
transferred to others and there is demand for them in the secondary market,
making them easy to monetize. With over 97 percent of all major retailers and
restaurants selling their gift cards online, no company or vertical is
immune to online gift card fraud.
According to a report by payments processor ACI Worldwide, across hundreds of
millions of transactions, electronic gift cards have the highest fraud attempt
rates of all products sold by their merchants. Between Black Friday and
Christmas in 2015, 9.5 percent of all online fraud attempts were on downloadable
e-gift cards.
Several secondary markets have emerged in the last few years enabling consumers
to buy and sell gift cards at a discount. Some of these sites buy cards directly
from consumers and resell them. Others take the form of online classifieds or
auctions. Reseller sites pay sellers and charge buyers set rates for each brand
that they sell.
These sites enable consumers to sell gift cards from retailers at which they
won't shop, while allowing others to get a good deal on a card from their
favorite store or where they are planning to make a large purchase. Having gift
cards in the hands of brand-loyal consumers who will likely provide lift can be
a benefit to retailers. But, a site full of willing buyers is just as attractive
to fraudsters looking to monetize their ill-gotten e-gift card codes as shoppers
looking for a deal.
Merchants report two main methods of fraud targeting e-gift cards: standard
credit card fraud and account takeovers. These methods are not unique to gift
cards, but they can be more successful there.
Studying transactions marked as "confirmed fraud" as well as the purchases that
resulted in fraudulent chargebacks can provide a wealth of information that can
prevent future losses. One of the biggest challenges for merchants is when a
gift card program was added after establishing fraud prevention systems, or if
gift card sales don't automatically feed in to a fraud management system. Also,
not all payment methods or channels flow through the same system.
Requiring gift card purchases to go through the same process as all
other transactions is an important step towards fraud prevention.
However, it is important to have separate rules apply to these transactions, as
well as their own queue.
Because e-gift cards feature instant delivery and have a high risk of fraud, it
may make sense to assign more senior risk analysts to the gift card
queue. This will lend consistency and expertise to fraud decisions on
e-gift cards, maximizing the ability to cancel these transactions, while
minimizing the risk of canceling legitimate transactions that may look risky.
Additionally, Michelon stresses the importance of having a system that
can track gift card activity "from time of purchase to time of
redemption," allowing merchants visibility into activity that is fairly typical
for legitimate customers, which makes outlying behavior to stand out.
cardnotpresent.com
Newegg, FedEx battle 'porch
pirates' with new delivery option
Last-mile delivery is not only the most challenging aspect of the supply chain,
but often the most risky. Last year, 23 million customers had reported their
package had been stolen, according to NBC.
Newegg in particular faces a higher risk from leaving its shipments unattended
as electronics attractive targets for "porch pirates." Elsewhere along the
supply chain, electronics were the second most common target for cargo thieves,
often disappearing in bulk.
Newegg and FedEx's solution aims to provide online retailers with the security
enjoyed by their brick-and-mortar counterparts, all the while helping the
carrier secure market share through the secure service. As Amazon lockers and
UPS Access Points show, customers are typically willing to travel short
distances for a secure delivery.
supplychaindive.com
How UPS stays steady in
center of e-commerce shipping storm
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Wauwatosa, WI:
'Frankenstein' Accused of 15 Power Tool Thefts from Home Depot and Lowes;
totaling over $22,000 since July
Police are looking for a 42-year-old Milwaukee man faces up to 10-and-a-half
years behind bars after stealing more than $22,000 from Home Depot in Franklin
and Wauwatosa. According to his criminal complaint, Kyrus Porch, 32, Milwaukee,
became so well-known among the loss prevention staff at Home Depot, and the
Lowe's about a mile away, that they had given defendant the nickname
"Frankenstein." Officials stated that neither the Wauwatosa nor Franklin police
departments have been able, as of this time, to locate and arrest defendant, who
may have moved to Arkansas.
patch.com

San Antonio, TX: Man accused of stealing $19K in
rims, tires from local dealership
A 28-year-old man was arrested Saturday for allegedly stealing thousands of
dollars in rims and tires from a Mitsubishi dealership in early November.
Several sets of rims and tires were stolen on Nov. 2, about $19,000 worth, from
Mission Mitsubishi on San Pedro Avenue from brand-new vehicles that were in
parking lot at the dealership.
beaumontenterprise.com

Hoover, AL: Belk Loss Prevention nab $2,500 thief
at Riverchase Galleria
A 45-year-old Winfield woman was arrested Sunday, accused of shoplifting more
than $2,500 worth of merchandise from Belk at Riverchase Galleria. Authorities
said they recovered 29 clothing items worth $2,560 from the woman.
wvtm13.com
Owasso,
OK: 6 Family members behind bars for $1,200 Shoplifting Spree
Five members of a family are behind bars, one already released after police
arrested them for theft. Police said Christine Sawyer, Christopher Henson, Josh
Sawyer, Kimberly Sawyer, Tiffany Cartwright, and Chrystal Henson tried to steal
a cartful of items from the Target in Owasso. Police said when officers got to
the store they saw two men grabbing merchandise out of a cart and loading into
their SUV. Police said they stole $1,200 in merchandise. Police believe the
12-year-old with them did not contribute to the crime.
fox23.com

Queens, NY: NYPD tracking down a group of Rite Aid
shoplifters; $1,300 in merchandise
It happened on October 27 around 9:30 p.m. Investigators say the five people
seen on surveillance video entered a Rite Aid pharmacy on Cross Bay Boulevard
near 161st Street in Howard Beach and helped themselves to more than $1,300
worth of merchandise.
twcnews.com
Charlotte, NC: ATF warns Gun
Store thefts on a rise
Federally licensed firearm dealers have recently been the target of crimes in
the Charlotte area. The Bureau of Alcohol Tobacco, Firearms and Explosives (ATF)
has noted that gun store and pawn shop robberies are on the rise again. The
latest spot selected by would-be thieves was Blackstone Shooting Sports in
Charlotte. Thankfully, the suspects weren't able to break into the building. The
incident happened in the early hours of Saturday morning according to a police
report.
wbtv.com
Bellefontaine, OH: Man and Woman crash Fire
Exit with 2 cart loads of merchandise
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Shootings
& Death

Houston,
TX: Gunman arrested after deadly shooting at Northwest mall
A man is in police custody Tuesday after shooting and killing two men Monday
morning at the Northwest Mall, the Houston Police Department said. Apolinar
Aparicio-Mendez, 30, is charged with capital murder in deaths of Pedro
Sanchez, 24, and Juan Sanchez, 29. Shots rang out around 4:30 a.m. in the
parking lot of Club Chapa after the suspect and the two men got into an
argument, officials said. Aparicio-Mendez attempted to leave the scene but
security guards saw the shooting, pursued and detained him until police
arrived. Once in police custody, Aparicio-Mendez admitted to his role in the
shooting.
cw39.com
Parkersburg, WV: Tractor
Supply Shoplifter opens fire on Employees and Police; arrested without
further incident
The incident began when a man was spotted shoplifting from the Tractor
Supply store off Pike Street late Tuesday morning. When store employees
tried to stop him, Parkersburg Police say the suspect struck the employees
and fled. While heading to a nearby wooded area, police say he then began
firing shots. "There were shots fired at store employees, and that's a
concern," said Parkersburg Police. "There were shots fired as officers were
getting close, probably within 10-15 yards of the suspect as he was trapped
in the wooded area. They used great restraint in not returning fire, and
continued to close in until they took him into custody, without incident."
thenewscenter.tv
Robberies
& Thefts
Indianapolis,
IN: Best Buy Burglary suspect in Custody
A man was taken into custody after a burglary early Wednesday morning at a
northwest side Best Buy store. Indianapolis Metropolitan police were called
to Best Buy around 4:45 a.m. in response to a business alarm. Police used a
K-9 to search the area and a Pike Township fire truck was at the scene to
give officers access to the store's roof. After a search, police found the
suspect hiding in a "false ceiling." Police said they reviewed surveillance
footage and believe no one else was involved in the burglary. The suspect
was not hurt during the incident, police said, although he did damage part
of the store while trying to steal items.
cbs4indy.com

Cheyenne,
WY: Woman admits to stealing $12K from IHOP
Monique R. Wiley told police last year that she stole more than $12,000 from
the local IHOP restaurant in a six-month time period to "get by." On Monday,
she pleaded guilty in Laramie County District Court to a single count of
felony theft. Wiley, 47, said she pocketed customers' cash payments while
working as an assistant manager at the restaurant between April 2015 and
October 2015.
wwyomingnews.com
Orlando, FL: Sheriff's
Office In Search of Violent Shoplifter
The Orange County Sheriff's Office is searching for a suspect who is
believed to have shoplifted merchandise from Target in Orlando. Police say
the suspect became violent after he was approached by store security, and
after striking a staff member, fled in a U-Hual rental pickup with an
Arizona tag.
knightnews.com
Atlanta, GA: Man pleads
guilty to theft of over 90 firearms;
participating in gun theft ring
A man who was a part of a group charged with stealing more than 90 firearms
from guns stores and pawn shops in Georgia and Alabama pleaded guilty to
conspiracy and theft charges Monday. Jameel Drinkard was one of seven people
accused of breaking into stores in Dalton, Monroe, Macon, Tallapoosa, Athens
and Heflin, Alabama, in the latter part of 2015.
northwestgeorgianews.com
Four armed robbers plead
guilty in holdup spree hitting Walgreens in VA and N.C.
Four men charged in connection with a robbery spree that victimized 24-hour
Walgreens have pleaded guilty in federal court. Each were convicted of one
count of robbery and the use of a firearm during a crime of violence. They
each face 27 years in prison when sentenced on Feb. 22. The robberies
occurred this past May at Walgreens Pharmacy stores in the city of
Williamsburg and the counties of Chesterfield, Henrico, Hanover and Prince
William, and in Durham, N.C.
martinsvillebulletin.com
Aurora man gets jail,
owes $2,500 for Naperville Petland puppy theft
Benjamin Ocasio Jr. plead guilty and was sentenced Tuesday to 60 days in
DuPage County jail and ordered to make $2,500 restitution to a Naperville
pet store for stealing a purebred Pomeranian puppy that is still missing.
cchicagotribune.com

Miami,
FL: Thief switches gold chain for fake, robs Esmeralda Joyeria Pawn in
Little Havana
Video clearly shows the man, in a backwards blue baseball cap, presenting a
gold chain to pawn to a store employee. The employee does the math and
determines it's worth $670, then hands it back to the man, who switches it
out for a fake one and leaves with the money.
wsvn.com

UK: Wrexham: Overnight Burglary of a
Homebase DIY store; stealing 5 pressure washers valued at nearly $2,000
Peoples Jewellers in the Dufferin Mall,
Toronto, ON reported a Grab & Run on 11/14, item valued at $1,999
ZalZales in the Pasadena Town Square,
Pasadena TX reported a Burglary on 11/15, merchandise valued at $45,000
Arson

Milwaukee,
WI: ATF offers reward for Sherman Park Arson information
Milwaukee Police and the Federal Bureau of Alcohol, Tobacco, Firearms, and
Explosives are teaming up to identify those responsible for setting a BMO
Harris bank on fire during the rioting in Sherman Park in August. The fire
caused a million dollars in damage, as well as damage to local residents'
livelihoods.
wtmj.com
Skimming
Report

New
York: Four suspects wanted for installing ATM skimmer at a Manhattan Deli
One man and one woman distracted the 30-year-old male employee at Blue Moon
Deli, on First Avenue between 92nd and 91st street, on a Thursday afternoon
last month, police said. At the same time, two men set up a skimming device
on an ATM inside the deli, according to authorities.
dailymail.co.uk
Credit
Card & Check Fraud
Baytown,
TX: Diesel Fuel crime ring using stolen Credit Cards busted
In the video, police say Jimenez pulls in, swipes a credit card, and starts
to fill up containers of diesel fuel in the back of his truck. When Jimenez
allegedly tried this same scheme, managers immediately approached him.
That's when Jimenez walked away and employees called the police. But Jimenez
reportedly stuck around, he walked to the back of the store, still caught on
camera trying to ditch a fistful of credit cards police said were stolen.
Jimenez went back to the pump where officers were waiting for him and he was
arrested.
abc13.com
Mom outraged after ID thief opens
credit card at Victoria's Secret in 4-year-old daughter's name
Lawrenceburg, IN: Woman Tried To Cash
Stolen Check, Led Multi-State Police Chase: outstanding warrant in Florida |

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AT&T - Texarkana TX -Burglary
•
Best Buy - Indianapolis, IN - Burglary
•
B & T Convenience - Omaha, NE - Burglary
•
Bi-Rite - Cave City, KY - Burglary
•
Cash America Pawn - Bond Hill, OH - Burglary
•
CVS - Gallipolis, OH - Robbery
•
CVS - Houston, TX - Armed Robbery/ Police chase
•
CVS - Wilmington, NC - Armed Robbery (Oleander Rd)
•
CVS - Wilmington, NC - Armed Robbery (Market St)
•
CVS - Columbus, OH - Armed Robbery
•
Family Dollar - Charlotte, NC - Armed Robbery/
employee shot
•
James Prescription Drug - Johnstown, PA - Robbery
•
Massage Envy - Chandler, AZ - Robbery
•
Mauriceville Family Pharmacy - Mauriceville, TX -
Robbery
•
Paw Paw Liquor - Abbeville, LA - Shooting/ 1
wounded
•
Porfirio's Pizza - Middletown Township, PA - Armed
Robbery/ 2 shot, 1 killed
•
Scotchman - Wilmington, NC - Armed Robbery
•
Sprint - Lexington, KY - Burglary
•
TNT Fashions - East Liberty, PA - Armed Robbery
•
Tractor Supply - Parkersburg, WV - Robbery/
Shooting
•
Verizon - Chesterton, IN - Armed Robbery
•
Young's Liquor - Hawthorne, CA - Shooting / 1
killed 1 injured
•
Zales - Pasadena, TX - Burglary
•
Zoe's Restaurant - Clarence, NY - Armed Robbery/
Shooting- owner wounded
•
7-Eleven - Homewood, IL - Armed Robbery
•
7-Eleven - Chesapeake, VA - Armed Robbery
•
7-Eleven - Washoe County, NV - Armed Robbery
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Daily Totals:
• 18 robberies
•
7
burglaries
•
6 shootings
• 2 killed
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Featured Job Spotlights |

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Vice President Asset Protection
Grand Rapids, MI
The Vice President of Asset Protection is responsible for strategic oversight
and direction of Meijer's Asset Protection programs for the Stores,
Distribution, Manufacturing and Corporate functions at Meijer. This executive
position is accountable for the development and implementation of Asset
Protection programs including Shrink Reduction, Risk Mitigation, Safety and
Security Plans, Training, Investigations and Analytics to drive overall
operating efficiencies while supporting the Company's strategic focus of a
"Customer First" experience...
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Director Loss Prevention
Dallas, TX
The National Loss Prevention Director will create and lead Loss Prevention
programs for corporate owned/managed units. Create and review Loss Prevention
program processes in stores to drive shrink reduction and bottom line profits.
Provides leadership to operations teams and stores in the management of critical
incidents...
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Loss Prevention Director
Charlotte, NC
Design and develop programs and processes to reduce shrink, protect company
assets, and improve Loss Prevention operational efficiencies.
Essential Responsibilities:
• Provide direction and supervision to the Loss Prevention corporate and
field staff
•
Direct 4 corporate level staff (1 manager level and 3 specialists)
and 6 field Loss Prevention Managers...
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Director, Loss Prevention
New York, NY
Maintain inventory levels and reduce loss. Responsible for developing and
maintaining the strategy for reducing shrink and increasing profitability within
the Fashion division. Building programs to sustain a high level of Loss
Prevention awareness in our boutiques, and support our MBR partners and
corporate partners...
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Global Security & Retail Loss Operations Manager
San Francisco, CA
The Global Security & Retail Loss Operations Manager will be responsible for the
strategic planning and execution of projects/programs. You will ensure that
projects are completed on schedule and to the scope established and agreed upon
with key stakeholders...
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Manager, Loss Prevention and Safety, Distribution
Center
Hagerstown, MD
The LP and Safety Manager position is responsible for
managing all aspects of loss prevention and safety for an assigned distribution
center to reduce team member accidents and financial losses within the facility.
• Conduct training on all loss prevention and safety
related topics to provide the facility with an educated and aware team member
base...
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Specialist, Asset Protection
Miami, FL
The specialist, asset protection will oversee the protection of company assets
within an assigned group of stores. This position will execute the asset
protection program designed to minimize inventory shrink, workers compensation
claims, general liability claims, cash loss and bad checks...
|
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Regional Loss Prevention Manager
Bay Area, CA
Job responsibilities include, but are not limited to the following:
•
Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports. • Formal interview training, i.e. Wicklander-Zulawski or Reid
Techniques...
|
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Loss Prevention Specialist
Irvine, CA
Hourly position reporting directly to the RSC Loss Prevention Manager.
Independently audits for compliance to Company Policies and Procedures. Uses
results to further direct efforts toward specific training and development needs
of the Distribution Center...
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"Something just told me it was the wrong thing to do -- it didn't feel right --
I didn't have a good feeling about it." The subconscious is a very strong silent
partner we all have and oftentimes it speaks to us in these phrases. The problem
becomes when we over-think things and muffle the most powerful partner we have
-- our own minds. Or we allow our closest confidant, our closest friend, or even
at times our mentor to change or alter our true feelings. Coming to the right
decision with any big issue is difficult and certainly we need the input of our
trusted inner circle, and our spouse, but at the end of the day you're the one
living with the consequence of your decision and you alone are responsible for
it. When the bird on your shoulder is talking, make sure you listen because most
mistakes are made when that voice has been muffled.
Just a Thought,
Gus

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