How to Defuse and Protect
Gary Johnson, VP of Loss Prevention
LP Leaders, Today
John Voytilla, VP Global LP & Safety, Office Depot
on the National Retail
Dr. Richard Hollinger, criminology professor at Univ. of Florida, lead author of
Keys to Collaboration:
Building Effective Public-Private Sector Partnerships
Joe LaRocca, RetaiLPartners; Eric Ives, Unit Chief International ORC Task
Forces, FBI; Cpt. John Romero and Det. Joe Hopkins, LAPD Commercial Crimes
View more episodes here
John Talamo was recently promoted to Senior Vice
President of Loss Prevention for L Brands. He
has responsibility for all Loss Prevention activities, Safety Services,
Emergency Operations and Co-Leads the Enterprise Crisis Management program. John
is currently a member of the Board of Directors for the Columbus Police
Foundation. He also serves on the National Retail Federations Loss Prevention
Advisory Council. John has previously served as President of the Retail Loss
Prevention League in New York City. Congratulations John!
Todd Worthey was promoted to Vice President - US Risk
Management for Brink's. Todd was previously the
Vice President of North Operations for Brink's and has been with the company
since 2014. Todd's previous roles include Regional Vice President and
Director of Asset Protection for Advance Auto Parts, and Retail Operations for
Home Depot and Best Buy. Congratulations Todd!
Kevin Morrison, CFI was named Director of Field
Investigations for Lowe's. Kevin was previously
the Director of Corporate Investigations for Lowe's and has been with the
retailer since 2001 where he started as a District Loss Prevention Manager. He
has quickly worked his way up the ladder to hold such leadership positions as
Manager of LP Operations, Manager of Corporate Investigations & Organized Retail
Crime, and Director of Fraud and ORC. Kevin earned his Bachelor's of Science
degree in Security & Loss Prevention from Eastern Kentucky University.
Crime's Publicly Reported Cases Report
2009: The Year Retail Drew the Line in the Sand - 'Industry Wide Response'
Certainly the ORC effort started well over a decade earlier with a number of
retailers and Loss Prevention executives paving the way to fight this growing
epidemic. However, it wasn't until 2008 when we saw the first ORC state law
appear on the books followed by three ORC Director level positions being
named in 2009, with Macy's, Kroger, and Home Depot all naming executives to
lead the efforts that same year.
With Wal-Mart and Target having established the first corporate ORC efforts well
before that, one cannot really say that these two efforts alone qualified as an
'industry response.' Even with Gap's appointment of a Director leading the
effort in 2000, Walgreens in 2003, TJX in 2004, Barnes & Noble in 2005, and CVS
in 2008 it shows the tide building certainly. But 2009 when three major
retailers all named leaders of ORC efforts is when, from an academic standpoint,
one can clearly say the retail industry had established and recognized the need
for an 'industry response' and in one regard that's when the fight officially
began as an industry effort.
Now we understand this can be debated and questioned. However, a game doesn't
start until all the players are on the field, and in 2009 virtually all of them
were indeed on the field fighting the other team so to speak. Until then it had
been an uphill battle just getting retailers to admit it's impact and to invest
the dollars to fight it. But in 2009 we had over 10 major retailers funding and
growing ORC teams. Now with over 200 LP executives specifically fighting the
ORC problem the retail industry is spending well over $35 million a year
($175,000 per position expense) to combat it.
Special note: Is it time for an ORC census report? Obviously it's still a new
effort that's still growing and developing.
Wal-Mart's Asset Protection Efforts Showing Results -
Mentioned in today's Q3 earnings call with investors
In today's third quarter earnings call Greg Foran, president and CEO of Walmart
U.S., stated: "We also saw some progress this quarter in gross margin, with the
work we've put in on pharmacy, markdowns, and shrink." In discussing their
financials he stated: "Finally, while only just beginning to show in our
results, we are pleased with our efforts thus far on addressing shrink, which
has been a significant headwind for us this year."
Walmart spends $30M on compliance-related costs in Q3 -
Down 20%+ from last year
In today's third quarter earnings call Claire Babineaux-Fontenot, EVP and
treasurer, stated: "FCPA and compliance-related costs were approximately $30
million, comprised of $22 million for ongoing inquiries and investigations, and
$8 million for our global compliance program and organizational enhancements.
Last year, FCPA and compliance-related costs were approximately $41 million."
Publix Earns Food Safety Award
Among the recipients of the Safe Quality Food Institute's (SQFI) recently
bestowed Quality Achievement Awards was Publix Super Markets Inc., which
garnered the Manufacturer/Distributor/Primary Producer of the Year designation.
The distinction goes to an SQF-certified manufacturer, distributor or primary
producer that has shown a commitment to excellence through the SQF program. The
awards, which recognize individuals and organizations that contribute to and
improve the SQFI program's worldwide mission to provide a rigorous and credible
food safety management system, were presented at the institute's 2015
International Conference, held earlier this month in Indianapolis, Ind.
59% of Consumers will shop over Thanksgiving Holiday
82% Will Do Their Online Research Beforehand -
Omni Shopping Continues to Grow
The 2015 International Council of Shopping Centers Black Friday Shopping Study
shows that 59% of shoppers plan to make a purchase at a physical store over the
weekend (Thursday-Sunday). Surprisingly, Cyber Monday is shaping up to be the
second-most popular day for in-store shopping - even though it's a day
normally associated with online activity.
Technology will continue to support the growing trend of omnichannel shopping
for Thanksgiving weekend consumers, as more than 8 in 10 (82%) will do
research online before making purchases in-store.
Macy's Offers Executive Buyouts
Seventy is the magic number at Macy's Inc. The retailer is trying nudge some of
its older executives toward the door with buyout packages. To qualify for the
offer, the employee must be at least 55 years old with enough years at the
company that their tenure and age add up to at least 70. So, a 55-year-old would
need at least 15 years of service to qualify, a 60-year-old would need 10 years
and so on.
A spokesman for the retailer said the buyouts are a "voluntary separation
opportunity to certain senior executives in central stores, office and support
functions" in order to "reduce ongoing expense and streamline management." About
360 executives qualify for the offer, a small slice of the company's
20,000-strong executive ranks. wwd.com
The Financial Cybercrime Task Force of Kentucky Issues Alert to Banks -
Check Your ATM's for Skimmers Routinely
The Financial Cybercrime Task Force of Kentucky - a work group of the Department
of Financial Institutions - Monday issued an alert to state-regulated banks and
credit unions urging them to routinely check their ATMs for skimmers, devices
that criminals use to collect data from a credit or debit card swipe. We're
taking a proactive step to ensure community banks and credit unions are aware of
the risk and keeping consumers protected," DFI Commissioner Charles Vice said in
a news release. "However, skimming could happen anywhere a card is swiped - not
just ATMs. kentuckynewera.com
The CEO of Popeyes Has a Surprising Stance on the $15 Wage; CEO Cheryl Bachelder
says it's time to move forward from the debates surrounding minimum wage pay for
fast food workers
"Everybody in retail is dealing with an increase in minimum wage," said CEO
Cheryl Bachelder to CNN Money. "We will adjust to increased costs just like we
have before. Life will go on. There's been too much hubbub about it." She did,
however, add that the changes should be gradual and cannot happen immediately. "We are used to making adjustments over time. Going to $15 an hour overnight is
not plausible," said Bachelder. Her comments come in light of other retail CEOs
speaking out against raising the minimum wage, including Dunkin' Brands CEO
IKEA employees in Stoughton, MA go out on strike
Overnight workers at IKEA went on strike early Monday morning, shutting down
operations at the Stoughton store in an effort to make the furniture company
recognize their fledgling union. The one-day strike, in which workers refused to
move new products from trucks into the store, was prompted after IKEA refused to
recognize a public petition delivered by the workers stating that 75 percent of
them had voted to join the United Food and Commercial Workers, the nation's
largest private sector union with 1.3 million members.
Ahold and Delhaize Group merged company to be
called Ahold Delhaize - to be complete by mid-2016
Dollar General Building New Distribution Center in Janesville, Wisconsin
Quarterly Same Store
Home Depot Q3 U.S. comp's up 7.3%, consolidated comp's up 5.1%, with sales up
TJX Companies Q3 Marmaxx comp's up 3%, Home Goods up 6%, TJX Canada up 10%, TJX
Europe up 7%, with net sales up 5%
Wal-Mart Q3 Wal-Mart U.S. stores comp's up 1.5%, Neighborhood market stores
comp's up 8%, Sam's comp's up 0.4%, with total company sales down 1.3%
Urban Outfitters Q3 comp's up 1% with net sales up 1.3%
Dick's Sporting Goods Q3 consolidated comp's up 0.4% with net sales up 7.6%
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AGs Call for Expedited Implementation of Chip-and-PIN Technology
Nine state attorneys general send letter to card issuers urging adoption
of more security - The heat is on for PIN
Eight state attorneys general joined Connecticut Attorney General George Jepsen
in urging leadership of the nation's largest credit-card issuers to speed up
implementation of chip-and-PIN (personal identification number) technology,
which is widely considered a more secure means of processing credit-card
transactions than traditional magnetic-stripe payment cards and the Europay
MasterCard and Visa (EMV) chip chip-and-signature card process they are now
"There can be no doubt that this is a less-secure standard, since signatures can
easily be forged or copied or even ignored at the point of sale," the AGs wrote.
"In order to better protect consumers, the chip-enabled cards issued in this
country must be reinforced with the requirement that consumers enter a PIN to
verify the transaction. ... Absent this additional protection, your customers
and our citizens will be more vulnerable to damaging data breaches. This is
something we cannot accept, and nor should you."
"I am not calling for chip and PIN or any other particular technology to be
codified in federal or state law as a legal mandate on card issuers," Jepsen
said. "Rather, I am urging credit-card issuers, as good corporate citizens, to
voluntarily expedite the implementation of a technology that exists now and
offers substantial security benefits and to continue to adapt and improve
security as quickly as possible as newer and even better technology arises in
the future. cspnet.com
The National Retail Federation today welcomed a letter sent by nine attorneys
general to the nation's top credit card companies and banks calling for the use
of personal identification numbers rather than signatures to approve purchases
made with new chip-based credit cards
"This is further proof that top law enforcement officials and security experts
agree that continued reliance on an illegible scrawl isn't good enough to
protect American consumers when the technology of a secret, secure PIN is
readily available," NRF Senior Vice President and General Counsel Mallory Duncan
said. "Banks and credit card companies should heed the advice being given them
and immediately implement chip-and-PIN. That's the standard used around the
world and U.S. consumers deserve nothing less."
Chip Credit Cards Give Retailers Another Grievance Against Banks
The complete story behind swipe fees - fraud costs - PIN exclusion - and the
battle between Banks and Retailers. nytimes.com
Field Communications (NFC) Forum: U.S. Retailers May Not Be as Prepared for
Retail Payments Migration as They Think
The NFC Forum's new white paper is intended to guide retailers toward the
best return on investment when evaluating upgrade options for their payment
systems. The white paper describes ways for merchants to secure their
businesses against fraud while accepting payment from customers in the way they
prefer to pay. The document is available for download at no charge.
Data Security Tops Concerns & Capital Spending For CFO's
Data security, systems upgrades and healthcare reform -
Top concerns for corporate financial decision makers
That's among the key findings of a survey by TD Bank, which also reveals that
CFOs plan to significantly increase their company's capital spending in 2016.
Respondents cited three main keys areas of capital spending for 2016:
technology (58%), existing facilities (44%) and data security (41%). 61%
of respondents expect to increase capital expenditures next year, reflecting a
marked and steady climb since 2010.
Department of Justice Facing Cyber Skills Crisis -
FBI Has Major Problem Staffing Cyber Jobs - Pay & Marijuana
In the lengthy note, Inspector General Michael Horowitz claimed the FBI
"failed to hire 52 of the 134 computer scientists that it was authorized to
hire," and that 5 out of its 56 field offices didn't have a computer scientist
assigned to their respective Cyber Task Forces.
"Among other hiring challenges the audit identified were that the FBI's
background investigations are more onerous than those used by many private
sector employers, and it was difficult to retain top talent because private
sector entities often pay higher salaries. Addressing these systemic challenges
will be difficult, but it will be essential if the FBI and the Department are to
play the leading role in combating this threat."
The remarks call to mind those made by FBI director, James Comey, last year
when he said the Bureau may have to change its zero tolerance approach to
operatives who smoke marijuana, as many of the best programmers like the
The OIG memo also noted that despite the department's strategic plan goals to
build stronger public-private partnerships, it "continues to face challenges
partnering and sharing information about cyber matters with private sector
entities." This is partly because of "privacy concerns and a general
distrust of government," Horowitz claimed.
75% of Companies Are Insider Threat Victims
Companies may want to know that the largest single cause of confidential data
loss is due to employees (42%). Nearly three out of four companies have suffered
an insider threat event.
According to the IT Security Risks Survey conducted by Kaspersky Lab and B2B
International, 73% of companies have been affected by both intentional and
unintentional internal information security incidents. Out of those, a fifth
(21%) of companies also lost valuable data that subsequently had an effect on
These take many forms. The survey reported cases of both accidental data
leaks (28%) and intentional leaks of valuable company data (14%). Internal
threats included the loss or theft of employee mobile devices, with 19% of
respondents confirming that they lost a mobile device containing corporate data
at least once a year.
MetroPCS patches hole that opened 10 million users information to plunder
T-Mobile has crushed a bug in subsidiary MetroPCS that could have allowed
attackers to steal details on any of its 10 million customers, according to
reports. Cinder researchers Eric Taylor and Blake Welsh say the vulnerabilities
were simple to exploit up until a patch was dropped. Motherboard exploited the
vulnerabilities using a Firefox plugin that sent a HTML request with the
target's phone number. That spat out full names, home addresses, phone model and
serial numbers, and billing details of those who agreed to be tested as part of
the research. A script could have been easily written to harvest the MetroPCS
database, the pair say.
Retail Loss Prevention Resolutions for 2016 and Beyond
Hedgie Bartol, LPQ
Retail Business Development Manager
With 2016 upon us, most everyone is thinking about the New Year's resolutions
they have in place for the upcoming year. The perennially popular resolutions
range from losing weight to getting out of debt.
If you look closely, the resolutions could mirror goals that retailers may want
to consider in 2016, especially as it relates to loss prevention (LP).
Getting in shape could mean running leaner. Getting out of debt could mean
budgeting expenses better. Learning something new could be improving training
programs for staff. Below I've identified what I think are the three most
important retail LP resolutions for 2016 and beyond, and how your organization
can stick to them.
Lose Weight and Get Fit
This is easily the most popular resolution each year, but how does this apply to
your LP initiatives? It doesn't mean to cut staff; after all, people are your
number one asset. This is more a matter of improving operational efficiencies
and running the business better.
So through the modern marvel of migrating to IP-based video, you can lose the
weight of the DVR that you have been shackled to for so many years, thereby
cutting some "fat" from costs associated with the total cost of ownership of
those systems. Just by getting out from under the weight of those proprietary
systems and into the open standards of IP-based surveillance, you will be
operating much more efficiently through the use of video content analytics and
standard communication protocols to integrate solutions.
IP video also gives you the ability to use your staff in the most efficient way
possible. For instance, you have the ability to do more remote investigations as
opposed to forcing your team to waste time and money behind the wheel going from
site to site.
The actionable video from HDTV quality video allows for much faster search of
video and identification of individuals for prosecution and, subsequently,
restitution. So by implementing much of what has been discussed above, you are
able to allow the system/technology to take over many of the tasks for you and
allow your staff to focus on what they do well, instead of searching through
hours of video or simply standing idly by and counting people.
Learn Something New
Of course we can all learn something new each day at the rate that technology is
changing, but you can achieve this New Year's goal by learning something new
specifically about your stores and your business.
Traditionally, retailers have relied on video surveillance systems solely to
mitigate merchandise theft. However, retailers now can access detailed analytics
that not only deter shoplifting, but also drive marketing decisions and enhance
the customer experience.
A comprehensive understanding of customer patterns and trends is a key
ingredient to retail success. Network video analytics rely on queue analysis,
people counting, heat mapping, dwell time assessment and facial recognition to
provide retailers with an automated analysis of customer behaviors, so don't be
afraid to tap into them for more than just LP.
You can also use your surveillance technology to strengthen employee
initiatives, too. You're monitoring your customer behavior and patterns,
correct? Why not apply the same analytical behavior to your employees?
I don't mean in a
"Big Brother" type of way either. I mean in a way that will
actually help them achieve growth and success within your organization and
become fully engaged employees. See which behaviors and interactions result in a
higher sale, or which ones keep checkout lines too long, and manage your staff
accordingly. You'll be empowering them with better intel to do their jobs
successfully and confidently, and ultimately improving your bottom line.
Be a Better Communicator
With all of the technology at our disposal, today's retailers can do amazing
things. However, more open communication between retail staff - especially loss
prevention - and IT is still very much needed.
As these two departments become increasingly intermingled, this silo approach
will only end up costing you. Regardless of where the budgets go, the bottom
line remains the same for both IT and LP - boosting overall operational revenue
for the business as a whole. Both IT and LP divisions have information that can
benefit the other, and the entire organization, so constant communication and
collaboration should be a top priority in 2016.
There are a lot of things retailers can accomplish in 2016, but focusing on the
three items above will have you in a good spot to drive momentum throughout the
Leadership Lessons for Successful Teams
Tom Arigi, Sr. Dir. AP,
True success in loss prevention is about more than just catching thieves or
bolstering security. It's about the leadership behind the loss prevention
strategies: the leadership that guides teams, develops processes, and empowers
workers. So what exactly makes a great LP leader? 30-year industry vet
Senior Director of Asset Protection, Wal-Mart US, offers his thoughts on the
topic. Learn how the three critical elements of accountability, credibility and
trust can positively impact effectiveness in your team's leadership, empower
associates and a whole lot more in this LPNN interview.
Episode Sponsored By:
LPNN Quick Take #11
from WG Security joins
Amber and Joe
for a wide-ranging conversation covering everything from international retail
expansion to cookie bouquets. The three also discuss the value they find in the
D&D Daily each day.
Solution Providers, have a
video or commercial you want to publish?
could be riskiest season retailers have ever seen' -
Here Comes Pick Up at Store Fraud
Fraud rates on online transactions seen up during holidays: study
The ACI research showed fraud rates by volume for transactions that don't
involve physically swiping a card have increased in 2015, with one out of
every 86 transactions a fraudulent attempt compared with one out of 114
transactions in 2014.
Fraud attempt rates by volume have increased by 30 percent compared with
2014 as consumers shop with more devices online and card issuers are slower to
shut down accounts after fraudulent activity.
When it comes to fraud, 2015 is likely among the riskiest season retailers
have ever seen," said Mike Braatz, senior vice president, Payments Risk
Management, ACI Worldwide. "It is critical that they prepare for a
significant uptick in fraud, particularly within e-commerce channels," he
The research also forecast a spike in buy online and
pick up in-store attempted fraud rates. That is expected to increase
by 28 percent this holiday season as a result of chip-cards being deployed
within stores and as retailers do not require consumers to re-run cards when
they pick up products ordered online in store.
Phishing and fraud during China's Singles Day sales
Singles Day is a windfall for ecommerce players like Alibaba and JD - everybody
knows that. And it's often a good thing for consumers, too, as they can get
products they want at rock-bottom prices.
Well, most of the time.
Unfortunately (and inevitably), the massive spending that happens on Singles Day
also attracts a massive number of scammers and phishers hoping to get a piece of
that multibillion-dollar pie. How do they do it?
Fake sites: Using a traditional phishing technique, scammers construct
sites that look precisely like real ecommerce sites like Taobao or JD, sometimes
even masking the URL. This year, China's state media reports that more than
5,000 of these sites were discovered on Singles Day.
Big (and fake) discounts: If you don't want to bother setting up a Taobao
clone, you can create an off-brand-looking ecommerce site and try to lure
customers in with ridiculously good deals. For example, one such site this
Singles Day promised buyers the chance to buy an iPhone 6 for just 1388 RMB
(US$217), claiming that only 100 of the phones were available.
Fake returns: Another approach involves collecting user information
(passwords, bank information, ID numbers, etc.). In one such example, scammers
set up a fake site to attract users with special order requests or interest in
returning something. This site then led to a fake Taobao login page that would
accept any input. From there, users were directed to a returns center where they
filled out all kinds of details that scammers could then sell to third parties
or use themselves to compromise and steal from the user's Taobao account.
Not many people were fooled by these scams - the Beijing police only got 98
reports, for example - but those who did get fooled lost out big-time. Based on
the Beijing police reports, the total stolen and scammed away was over RMB 1.1
million (US$176,000), with the average victim having lost over RMB 12,000
JD.com tops Alibaba when it comes to Singles' Day
sales growth - gross merchandise value grew 140%
J.C. Penney says private-label products are key to
7-Eleven eCommerce Package Pickup Expands
Smaller e-retailers delay decking their sites with
Judge Judy Takes on Bitcoin Case in New TV Episode
ROCC'n the IAFCI
Mid-Atlantic and Carolinas Chapter Annual Seminars
Members of ROCC (Retail Organized Crime Coalition) were present at both the
IAFCI - Mid Atlantic and Carolinas Chapter annual training conferences last week
in Virginia Beach, VA and Myrtle Beach, SC. The conferences were attended by
loss prevention and financial institution investigators & leaders, federal &
local law enforcement as well as prosecutors. ROCC and the solutions it offers
to LP and law enforcement were discussed with the attendees. ROCC is the avenue
connecting LP investigators with federal agencies at the headquarter level -
combating chronic retail organized crime and financial fraud through case
referrals and training.
A few highlights...
Stephen Benjamin, CVS Health Regional Investigations Manager, received
the prestigious Financial Crimes Investigator of the Year at the
Carolinas Chapter with Tony Sheppard, ROCC board member and national
manager of investigations - CVS, present. Pictured below from left to
right are; Tony Sheppard, Stephen Benjamin and John Bridge - award
submitter and Senior Inspector of the U.S. Marshals Service.
at the IAFCI Carolinas Chapter were asked to participate in the South
Carolina Marine Corps Toys for Tots program producing overwhelming
support for underprivileged children located in South Carolina.
A dynamic group of speakers presented on topics including:
● Retail organized crime
● Cyber Crime - including a live dark web presentation related to sites
selling breached bank cards
● Human trafficking
● Social networks as a terror recruitment tool
● Exploitation of Wifi enabled devices
Want to learn more about ROCC, upcoming IAFCI training events or membership?
Please contact Glenn Justus at
IAFCI home page for more details.
County, CA: A Benicia man is being held without bail in the Sonoma County jail
after Sonoma Police discovered a carload of stolen merchandise inside the stolen
car the man was driving
And the man's female companion is being held on $10,000 bail. According to Sgt.
Orlando Rodriguez, shortly after 8 a.m. Thursday, Nov. 12, deputies were sent to
an address on West MacArthur concerning a suspicious couple who offered to sell
a man a new Honda generator and/or a new leaf blower. The couple then wanted to
know if there was a Lowe's in town. The man told them there wasn't a Lowe's, but
there was a Friedman's Home Improvement. After the couple left, the man called
the sheriff's office to report the incident. Deputies responded to Friedman's
where they found the black Audi SUV that the man described. The vehicle had been
reported stolen out of San Francisco on Nov. 7. The deputies located the man and
woman in the parking lot. During a search of the vehicle, deputies found stolen
property - including tools with tags and anti-theft devices still attached,
North Face clothing and the $1,200 Honda generator - in the back seat and in the
cargo area. Both Barnett and Jones have priors for theft and possession of
stolen property and both are on probation for property crimes offenses. There is
also a recommendation to the district attorney to charge the pair with
possession of burglary tools.
LaPorte, TX: Four busted in AT&T Burglary, charged with felony 'Engaging in
Organized Criminal Activity'
Four men were recently arrested for their alleged involvement in a La Porte cell
phone store burglary on Oct. 21. According to La Porte Police officials, patrol
officers were dispatched to the AT&T store located in the 8700 block of Spencer
Highway around 2:15 a.m. to investigate a possible burglary. Officers quickly
arrived on the scene and discovered the store had been burglarized but the
suspects had fled. "Fortunately, the AT&T corporation, using their own
technology, was able to aid police in locating the vehicle in which the suspects
escaped. La Porte Crime Scene units, processing the store later located a hole
in the wall which they believe was created by the suspects as they entered an
adjacent vacant unit within the strip center.
Hazel Dell, WA: Serial thief arrested; assaulted a Loss Prevention
agent at Walmart
A man suspected of shoplifting at the Wal-Mart was arrested Friday after
allegedly injuring an employee while fleeing the store. Gary Lee Johnson, 53, of
Portland made his first appearance in court Monday, charged with first-degree
burglary. Officers responded following a report of a man running out of the
Hazel Dell Wal-Mart after committing a theft. Security staff at Wal-Mart showed
officers video footage of Johnson allegedly taking a car battery to the return
counter for a refund. Although the serial number on the battery did not match
the receipt, the store refunded the money. When confronted at the return
counter, Johnson allegedly wriggled free of a store employee's grasp and vaulted
over the return counter toward the door. As he leaped over the counter, another
employee tried to grab him but slid and fell, scraping his knee and cutting his
finger deep enough to need stitches. Store employees said Johnson had been
banned from any Wal-Mart store by a June court order. In court records,
investigators said Johnson has been involved in three other store thefts in the
past six months, two at Wal-Marts in Clark County and another at a Fred Meyer in
Evesham, NJ: Shoplifting trio strikes twice at Burlington Coat
A trio of shoplifters stole more than $1,000 worth of merchandise after hitting
the same store twice in a three-week period, according to police. Police believe
the male and two female suspects depicted in surveillance photos stole
approximately $500 worth of merchandise on two occasions at the Burlington Coat
Factory on 101 S. Route 73 in Marlton. They were spotted on Oct. 22 and again on
Petaluma, CA: Two Unidentified men hit same store twice in an hour: over $1,000
Around 1:30 p.m. Saturday, a man entered the store, located at on North McDowell
Boulevard, and stole merchandise. A few hours later, a different man entered the
same store and also stole merchandise, police said. The combined thefts amount
to about $1,000 in stolen items.
PA: ORC suspect hurls a bunch of bananas at Walmart Loss Prevention
Police say a 32-year-old Carbon County man allegedly hurled a bunch of bananas
at store security Sunday as he tried to steal a TV and a vacuum cleaner.
Authorities arrested the suspect's brother a day later on his own retail theft
charges. Mahoning Township police report that Michael Rehrig tried to leave
Walmart shortly before 1:30 p.m. Sunday, when he was confronted by store
security. Rehrig allegedly threw a bunch of bananas at a loss prevention officer
and fled with about $539 in merchandise that included a 40-inch television and a
vacuum. Authorities say Rehrig was also involved in two thefts at the store on
Saturday that netted three 40-inch TVs. He was arraigned Sunday on three counts
of retail theft and two counts of criminal conspiracy.
Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!
Coral, FL: A year later, Detectives await 'key piece' of T.J. Maxx shooting
A year ago this week, the manager of a T.J. Maxx in Cape Coral was shot
and killed while on a cigarette break near the store's entrance. Police have
pursued hundreds of leads and released two sketches of a person of interest, but
the question remains whether they're any closer to catching the killer of Alfred
Griffiths? Detectives said they've followed more than 250 leads and interviewed
more than 500 people in the last 12 months. "What we're searching for in the
investigation is that key piece of information or evidence that kinda gives us a
break in the case," said CCPD Sgt. Bennett Walker. A big complaint a year ago
was that there were no security cameras to capture what happened. A year later,
and there is still no sign that any security cameras have been installed outside
the store. Without video, detectives rely on eyewitnesses. Nevertheless, they
remain hopeful someone may remember something, or be able to tell them something
about the victim that may lead to an arrest.
TX: Woman dies after being shot outside a supermarket
Authorities say a woman was gunned down outside a supermarket in northwest
Houston. It happened just after 7pm in the Michoacana Supermarket parking lot on
Mangum and 34th Street. Police believe it stemmed from a fight with someone she
knew. The victim, a woman, was rushed to Ben Taub Hospital where she was
pronounced dead. Houston police homicide investigators are now questioning two
witnesses who say they saw this deadly shooting. The victim was shot in the
parking lot and the two witnesses told police they saw the woman walking with a
man just before those gunshots.
Brooklyn, NY: Police looking for man, woman wanted in shooting
at Blue City department store
At 6:20 p.m. on Monday, a man was in the Blue City department store at 452
Knickerbocker Ave., when he got into an argument, then a physical fight with the
victim. The fight escalated and the victim was shot in the torso, according to
the NYPD. The suspect, along with a female companion, then fled. The victim was
taken to Kings County Hospital where he is stable.
Lithonia, GA: Suspects sought after shots fired near Mall at Stonecrest
DeKalb County Police said a small group of suspects fired weapons in the food
court area outside the Mall at Stonecrest in Lithonia. Police said one round
went inside the mall; no one was injured either outside or inside. Police said a
small group of black males fled the scene and officers are looking for suspects
believed to be in their late-teens to early-twenties. Anyone with information
should call DeKalb County Police.
Atlanta (Buckhead) GA: North Face store the victim of a Smash & Grab
Overturned mannequins, shards of glass and a large rock littered the floor of a
Buckhead clothing store following a Tuesday morning burglary. Just before 5
a.m., thieves used the rock to smash through a 12-foot tall pane of glass at the
front of The North Face store on West Paces Ferry Road just west of Peachtree
Road, Atlanta police said. A 911 caller reported seeing four or five people
carrying merchandise from the store.
NC: Kohl's Armed Robbery suspect arrested
A Hickory man accused of robbing Kohl's in Hickory was caught Friday, officials
said. Samuel Bryant Underwood, 41, was charged with one felony count of robbery
with dangerous weapon, one misdemeanor count of possession of drug
paraphernalia, and one misdemeanor count of resisting a public officer. Police
responded to a call referencing an armed robbery at Kohl's at 3:33 p.m. Nov. 5.
Employees told police that Underwood stole a Sony Bluetooth speaker and a
University of North Carolina Tar Heels baseball cap from the store. The two
items were valued at $151.99. Police said the suspect pulled a handgun out on a
Kohl's loss prevention employee who attempted to stop him outside.
Covington, GA: Police seek Purse Snatcher who ran
over, killed woman in Wal-Mart lot
Staten Island, NY: NYPD seeks tips in Credit Card Fraud at Home Depot
Kay Jewelers in the Meadows Mall, Las Vegas, NV was the victim of a Grab & Run
yesterday afternoon, 1 gold chain valued at $2,499 was stolen
Jared Vault in the Arizona Mills, Tempe, AZ was the victim of a Grab & Run
yesterday afternoon, suspect stole a gold chain valued at $4,499
Zales in the Arrowhead Towns Center in Glendale, AZ was the victim of a Grab &
Run, suspect fled with a gold chain valued at $4,100
AT&T - Paducah, KY - Burglary
Audubon Market - Norristown, PA - Robbery
Boost Mobile - Des Plaines, IL - Armed Robbery
Burton Painting - Prescott, AZ - Burglary
CVS - Springfield, TN - Robbery
CVS - Stockton, CA - Armed Robbery
Deep Blue Spearfishing - Wahiawa, Oahu, HI - Burglary
Dollar General - Indianapolis, IN - Robbery
Dollar General - Toomsuba, MS - Armed Robbery
Dollar General - Atlanta, GA - Burglary
Dollar General - Virginia Beach, VA - Armed Robbery
Dollar Tree - Indianapolis, IN - Robbery
Domino's - Macon, GA - Armed Robbery/ 2 arrested
E-Z Mart - Claremont, NH - Robbery
Fair Play - Oconee Co, SC - Burglary
Family Dollar - Bolivar, TN - Armed Robbery
Guns and Leather - Hendersonville, NV - Burglary
Kum & Go - Sioux Falls, IA - Armed Robbery
Manteca Pharmacy, Manteca, CA - Armed Robbery
Perley C-store - Normans Co, MN - Armed Robbery
Quick Pick - Salem, MA - Armed Robbery
Shamrock - San Mateo, Co, CA - Armed Robbery/ Assault
Shopper's Drug - Hamilton, ON - Robbery
Southern Police Equipment - Chesterfield Co, VA - Burglary
Tedeschi - Lowell, MA - Armed Robbery
Tequila Ranch - Paramount, CA - Armed Robbery/ murder
Valero - Memphis, TN - Burglary
Walgreens - Providence, RI - Armed Robbery
Western Convenience - Salida, CO - Armed Robbery
7-Eleven - Kansas City, MO - Armed Robbery
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