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November 20, 2013


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News Brief - Sponsored by WG Security Products
Barneys profiling report contradicts police accounts - NYPD vs. retailer?
In a review commissioned by Barneys New York, an attorney found the luxury store does not have a written or unwritten policy to profile customers based on race and didn't initiate any police action against two black customers who said they were wrongly accused of credit card fraud, complaints that ignited a furor. The five-page report obtained Tuesday by The Associated Press is the first detailed look at accounts given by Barneys employees who were involved in the encounters. It was completed by San Francisco attorney Michael Yaki, who serves on the U.S. Commission on Civil Rights. Barneys retained him to lead a review of its policies and procedures after the complaints surfaced. Yaki reviewed written materials, policies and procedures and interviewed store employees. No police officers were interviewed. According to the report, Barneys did not "request, require nor initiate the actions of the New York Police Department." Employees did not determine that either customer should be questioned, and didn't take any action on the belief that they had committed a crime. The police department has disputed the claims and given differing accounts, saying that officers took action after conferring with Barneys employees. "In both instances, NYPD officers were conducting unrelated investigations and took action after conferring with Barneys employees while in their security room," John McCarthy, the police department's chief spokesman, has said. NYPD internal affairs officers are investigating both encounters and the department has given explanations that differ from Barneys'. (Source

Barneys' Attorney Finds No Wrongdoing
In a report released Tuesday, Yaki found that no Barneys employees determined that either Kayla Phillips or Trayon Christian should be questioned by the New York Police Department about their Barneys’ purchases, or took any action “evidencing a belief or suspicion that either had committed or may have committed any illegal act that required or requested intervention by either Barneys’ Loss Prevention staff or the NYPD.” (Source

Black Friday deals start this weekend - Its getting earlier and earlier
Black Friday shopping deals are starting early this year. In some cases the discounts will be offered one week before the doors open for crowds of shoppers. Walmart plans to offer deals on some toys and electronics starting this Friday. Sears and Kmart also are also advertising special discounts one week early for its rewards customers. Walmart, Best Buy and Target are among the retailers that will have deep discounts on TV sets. (Source

Wal-Mart to issue wristbands to customers before three one-hour blocks of time - crowd control  Walmart is stepping up the number of sale items on its website and revising its system that guarantees availability of certain hot-ticket items over Thanksgiving Day and Black Friday to control crowds during the busiest shopping season of the year. Walmart will distribute a limited supply of wrist bands to customers before three one-hour blocks of time, starting at 6 p.m. Thanksgiving Day. Customers with wrist bands can shop while they wait for the 6 p.m. and 8 p.m. events to start. Then shoppers with a wristband can return to the designated line within two hours after the event's start time to pick up their item. To meet the high demand, Bratspies said Walmart purchased 65 percent more televisions this year and five times the number of tablets. If customers with wristbands find their product is sold out, they can still buy it at the discounted price and get the item later. Five years after a Walmart employee was trampled to death on Black Friday in a Long Island, N.Y., store, national retailers and authorities have taken extra precautions to control crowds amid door-buster deals. The Labor Department's Occupational Safety and Health Administration sent letters to the country's biggest retailers, fire departments and other groups, to remind them of safety precautions related to shopping sales. (Source

Grocery store wholesaler URM - source of POS skimming in Spokane - "Largest fraud ring in years"  Grocery store wholesaler URM has said they are launching a review of its system because many banks and credit unions believe they are connected to the source of the security breach. The Secret Service is calling it the largest fraud ring in years. KHQ spoke with families across the Inland Northwest from Spokane all the way to Central Washington on Tuesday. (Source

'Flash Mob' Thefts Threaten Holiday Season
Retailers around the country are gearing up for the holiday shopping season amid fears that a spate of brazen "flash" robberies in Chicago earlier this month could be part of a greater trend of social-media spawned crime. The Englewood, Colo.-based Sports Authority, which operates 450 stores in 45 states, has offered a $5,000 reward for information leading to arrests in the recent Chicago robberies and released a statement after the incidents, saying, "At Sports Authority, the comfort and safety of our employees and customers remain our top priority." Police, retailers and the Cook County, Ill., state's attorney's office have been collaborating in an attempt to stymie such retail thievery rings, working together to raise awareness and to share information that could potentially deter or shut such robbery rings. (Source

Identity theft is a "significant and rising threat," accounting for 46% of financial frauds in '13  Almost double the rate of just over one-quarter (27%) of cases seen in 2012. 25 out of every 10,000 card applications were detected as fraudulent in the first half of this year, up from 14 in every 10,000 applications in the first six months of 2012. Cases of savings account fraud have also risen to 17 in every 10,000 applications, from 13 in every 10,000 in the first half of 2012. (Source

Checkpoint launches RFID system for retail point-of-exit  Checkpoint Systems, Inc., a supplier of merchandise availability solutions for the retail industry, has announced RFID-based EAS Overhead 2.0, which the company says delivers improved inventory visibility and loss prevention benefits at the point-of-exit. Overhead 2.0 is a key component of an integrated solution delivering real-time inventory and demand-driven replenishment, the company said in a press release. It serves as an EAS system that alarms and identifies stolen merchandise, improving operations at the point-of-exit while enhancing the customer shopping experience by helping to ensure merchandise availability. (Source

October Retail Sales Increased 2.5 Percent

Online sales skyrocketing - Best Buy up 15.1% in Q3 & Dick's Sporting Goods up 58% in Q3

Macy’s is first retailer to deploy enhanced mobile technology from Shopkick

Is Cyber the new Black? With 46% of consumers planning to shop Cyber Monday
Just-released results from Nielsen’s Holiday Spending Forecast study indicate that 85% of consumers this year plan on skipping the stores on Black Friday. 13% of respondents plan to shop in physical stores this Black Friday, down from 17% in 2012. However, nearly half of consumers (46%) say they will shop online this Cyber Monday. (Source

Police tracking rising shoplifting rates, holiday could bring more thefts in St. Louis  Police have made a string of shoplifting arrests in O’Fallon Missouri. News 4 began investigating if the numbers of shoplifting instances increase as the holidays approach. Experts are divided; with some saying there is an increase in the number of shoplifters because they’re out actually stealing for the holidays, while others say there are more arrests because stores increase security. (Source

Security agencies concerned about plastic guns - 3D guns may be coming
The Undetectable firearms Act of 1988, which makes it illegal to manufacture, import, sell, ship, deliver, process, transfer, or receive a firearm which is not detectable by walk-through metal detection, is set to expire on 9 December 2013. If Congress fails to reauthorize the law, plastic guns will no longer require metal components which are detectable by metal detectors. “When these 3D firearms are manufactured, some of the weapons can defeat normal detection such as metal detectors, wands, and it could present a problem to public safety in a venue such as an airport, an arena, a courthouse,” says ATF assistant director Richard Marianos. Officials at the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) are exploring the extent to which 3D printed firearms can be a threat to public security. Findings from an ATFstudy released last week conclude that 3D printed guns are lethal and difficult to detect. “

"Digital Tokens" - they're coming
American Express , MasterCard and Visa are banding together to protect the consumer's sensitive data and the future of their businesses. The three companies recently announced an initiative to form a new global standard in payment security. The way it works is simple; merchants will no longer see consumers' account numbers at the point of sale but instead will only see a digital token. Account numbers, which can be easily stolen, would only be available to the card-issuing banks that back the accounts. This process could eliminate a good deal of fraud and place less burden on merchants to actively protect sensitive consumer information. As such, the token system benefits all parties involved and should be a welcome enhancement to the existing payments infrastructure. (Source

Quarterly Same Store Sales Results

Lowe's Q3 up 6.2% with sales up 7.3%
Staples North American stores Q3 down 3%
J.C. Penny Q3 down 4.8% with sales down 5.1%


2013 CLEAR Conference

On November 4th through the 7th, CLEAR (Coalition of Law Enforcement and Retail) had their annual conference at the Westin Buckhead Hotel in Atlanta, GA. There were 120 attendees, split almost 50-50 between retailers and various Law Enforcement agencies. Over the two and a half days of conferences, there were various presentations my members of the Law Enforcement community and also by retailers. Larry Sechuk, Vice President Loss Prevention Special Operations from Macy’s spoke about a number of their initiatives, Keith Lewis from CargoNet presented on cargo theft and the ORC involvement. D & D’s very own Gus Downing gave an overall perspective of ORC and the efforts that he and his team are making to track the growth of the problem. Dr. Read Hayes from the University of Florida and the Loss Prevention Research council discussed the research that he and his team are doing in the area of what retailers can do to prevent losses. There were also presentations on statement analysis, active shooter, gift card fraud and finally a legislative update on the status of current ORC legislation. Next year’s conference will be in San Diego, CA. For additional information, please see and sign up to be a member.







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Season Two Kicks Off
October 28
"Can Wages Buy Honesty?" with Harvard Professor Tatiana Sandino & Jim O'Connor, VPLP Bed, Bath & Beyond

November 11
Interview with Lisa LaBruno, Sr. VP Retail Operations, RILA

December 2
Albuquerque's ORC Effort - Chief Raymond Schultz & Karen Fischer, Strategic Support Div. Mgr, APD

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MO. 2012 2013 %ñò
Jan 316 385 21.8%ñ
Feb 410 310 24.4%ò
Mar 332 294 11.4%ò
Apr 307 377 22.8%ñ
May 342 385 12.6%ñ
Jun 330 320 3.03%ò
Jul 355 306 13.8%ò
Aug 425 326 23.3%ò
Sep 375 304 18.9%ò
Oct 464 306 34.1%ò
Nov 337    
Dec 265    
Total 4258 3313 18.6%ò



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Leadership & Development Series

Neil Watanabe, CFO for Anna's Linens
The Journey from LP to CFO, Part 2

This three part interview follows Neil Watanabe's career from an entry level management position through the control and loss prevention field all the way up to CFO. It explores exactly how he progressed and what elements played the biggest part in his climb up the ladder. Defining the path and understanding the steps allows the viewer to learn how one executive was able to navigate their way all the way up to the top.

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"Close But No Cigar" for Burglars this time at 2nd hit of same Tamarac Warehouse, Broward Sheriff's Office Says  The suspects shimmied up a tree as they tried to get into Florida Distributors Inc.’s cigar warehouse in Tamarac through its roof at 2700 NW 55th Court early on Saturday, the Broward Sheriff’s Office said. Three suspects got away, but deputies apprehended Hermes Perez, 30, of Miami, who faces charges of burglary and possession of burglary tools. The same business was hit in July for $500,000 worth of cigars when suspects bent the rebar away from a ceiling vent and stole between $400,000 and $500,000 worth of cigars, the BSO said. Those suspects spent about two hours loading about 700 cases of cigars into three vehicles before they drove away in the middle of the night, the agency said. (Source

Daring $100,000 FLASH Jewelry Robbery Caught on Camera in Irving, TX. - 7 Robbers at once  An Irving jewelry store on MacArthur Boulevard will reopen Wednesday after last week's terrifying robbery. In the full view of security cameras, seven armed people walked into Tilak Jewelers, with guns drawn, at about 11:30 a.m. Sunday. The robbers wore masks and dressed in layers of black clothing. They quickly bound the hands of two employees, then smashed 13 display cases of jewelry. They dumped the jewelry into trash bags before running away. The group were so quick that police don't know the robbers race, ethnicity or even their genders. Detectives estimate they got away with $100,000 in jewelry and they're afraid they may strike again. (Source

Police investigating tractor-trailer thefts from Winn-Dixie parking lot in last two weeks  The Laurinburg Police Department is investigating the theft of three tractor trailers, worth about $30,000 each, from the old Winn-Dixie parking lot within the last two weeks. A tractor trailer belonging to USA Truck Inc., of Van Buren, Ariz., was reported stolen from the parking lot, at 401 Bypass/West Boulevard on Monday. The 53-foot trailer was full of Campbell’s Soup products valued at about $28,854. The investigation to find the stolen tractor trailers is still ongoing. Sessoms said truck drivers regularly park trailers there when not in transit. (Source

Steak house in Jonesboro, Arkansas now connected to 25 cases of credit card fraud  Jonesboro Police first reported that 13 people filed reports last week, claiming someone stole their credit card numbers after eating at Kimono Steak House in Jonesboro. As of Tuesday, investigators said at least 25 people have now come forward as victims. The U.S. Secret Service and local police are working with law enforcement outside the state; they are also talking with the owners and employees at Kimono restaurant. (Source

McDonalds manager charged in restaurant robbery in Jefferson City, Mo.
The McDonalds manager on duty at the time of a robbery last weekend has been charged in connection to the crime. Ingram's criminal record includes a couple previous convictions for stealing and theft. (Source

Former worker accused of stealing $7,000 from Wal-Mart in North Fulton, Ga.
An arrest report said Johnson took hundreds of dollars on about two dozen occasions. (Source

Layers of Security, New Technologies support Cargo Theft Prevention efforts  With so many variables in the way cargo theft may occur, multiple layers of security are clearly necessary. And, with technologies becoming more compact, more powerful and more affordable, businesses at all points of goods movement are investing in GPS tracking devices and other security, to tackle a multi-billion-dollar, industry-wide problem. An estimated $30 billion in cargo is stolen in the United States each year, according to survey data from logistics security services company FreightWatch International. Meanwhile, the California Highway Patrol’s Cargo Theft Interdiction Program estimates that losses from cargo theft-related crimes impacts the trucking industry, railroads and insurance companies is more than $10 billion. (Source

Security guard injured in gunfight outside NW Houston Food Town grocery store  A gunfight outside a grocery store in northwest Houston left a security guard in the hospital. This happened at the Food Town around 11pm. Houston police say the security guard for the shopping center was patrolling the parking lot, when he noticed two men and one of them was carrying a shotgun. That's when police say the security guard pulled out his pistol and a gunfight began. Authorities say the security guard was able to fire numerous shots before he was shot once in the back of the head with birdshot. The suspects ran away. (Source

Billings, Montana man charged with robbing sporting goods store, trying to hit clerk with SUV  A 22-year-old Billings man is charged with felony robbery after prosecutors say he took several items from a sporting goods store and accelerated his sport utility vehicle into the clerk who tried to stop him. Cole Chavez went into Big Bear Sports Center Sunday afternoon and took snowboard bindings, a North Face jacket and other items. A store clerk chased Chavez as he ran out of the store and got into a Jeep. Prosecutors say the clerk stepped in front of the vehicle. The clerk and other witnesses said the driver accelerated, hitting the clerk, who had to jump onto the hood of the Jeep to avoid being run over. (Source

Wisconsin woman accused of stealing $170,000 from a car dealership; facing 29 felony charges and 150 years in prison  Susan M. Sterny, 49, was charged last week in Pierce County Circuit Court. She is accused of stealing the money from Ellsworth Ford, where she was the office manager, from July 2011 through February 2013.. The owners learned of the thefts when they discovered a check in March written to a credit union from the business’s account with Sterny’s name on the top. They found out the check, written for $3,917.33, went to Sterny’s credit card account. Sterny later told police that she pulled off the scam by lowering the value of used cars to set up a fake payoff. (Source

High ranking member of Felony Lane Gang arrested in North Lauderdale, Florida Steven Ferguson was spotted trying to break into cars belonging to mourners attending a funeral service at a North Lauderdale cemetery. Ferguson is only 18, but he is considered a high-ranking member of one of South Florida's notorious "Felony Lane" gangs, groups of thieves who drive to small, unsuspecting towns in other states to conduct crime sprees, the Broward Sheriff's Office. (Source

Kingman, Arizona Police catch would-be burglar trapped in store; allegedly entered through the roof  Kingman Police officers and Kingman Fire Department personnel realized the man was still inside the store and the Mohave County Sheriff's K9 unit responded to assist in capturing Henderson, who was reportedly hiding in the cooler and smoking a cigarette when he was taken into custody at about 1:55 a.m. (Source

Famous Footwear store in Lancaster, Ohio burglarized through a hole in the wall from a vacant store  Lancaster police are investigating an overnight burglary on Sunday, the suspects entering the building by cutting a hole through the store’s bathroom wall that was connected to a vacant storefront. According to the report, the suspects barricaded the store’s front window area and removed the counter where a safe was found and mounted to the floor. The safe was reported missing from the store. (Source



Thought Challenge

By Lt. Tim Selvia
Fort Wayne Police Department
Kroger Central Division Loss Prevention

One of the most prevalent issues that I personally have encountered (in both Law Enforcement and Loss Prevention) is accurate documentation of incidents. In Law Enforcement, I continually see instances of Officers failing in this regard, often to the detriment of a good arrest. It can range from not documenting in a written report details that may seem trivial at the end of an 8 hour night shift, to completely failing to write any report at all. This sometimes is a result of getting busy and neglecting to write the report; and sometimes is willful and deliberate.

The same can be said for Loss Prevention. I have reviewed numerous reports that mirror the struggles that I have just mentioned. The excuses will range from being busy to not taking the time to investigate and document an incident because other things are more important now. (I.e. needing to get that next $20 app!) The frustration for everyone comes when there are numerous incidents with the same suspects, involving numerous locations (and often multiple retailers) and it is time to file those charges. The investigator goes to the victims, and reports are sporadic at best. The prevailing attitude is something like “We have filed a case. It’s up to you to solve it. I’m off to the next one.” These instances further the divide between Law Enforcement, Prosecutors, and Retailers on expectations.

I have a unique position at the moment. I am a shift commander for the Uniform Patrol Division with my agency. I also work off duty in Loss Prevention with one of the largest retailers in the United States. Currently, I work fraud and Felony cases involving the company. I have 23 years in Law Enforcement, and just shy of 8 years in Loss Prevention. Our Department hosts a networking/case sharing ORC meeting monthly. I will also work these types of cases when presented with the opportunity. I get the luxury of walking in both sets of shoes.

The issue that is the biggest stumbling block to these investigations is the documentation. As mentioned before, it is found in both disciplines. What makes a good, prosecutable case is good documentation; not just documentation.

It had been said over and again that you may only have your report to remind you of what had happened years later. I have had pre-trial conferences myself that if it weren’t for a thorough report, I would have no idea what I was there for! And in the court of law, if you didn’t document something at the time, it didn’t happen. Trying to testify in court to what seemed like a trivial matter six months ago, suddenly seems very important on the witness stand now! And when you try to add that little detail that is damning to the defendant on the witness stand, and didn’t have it in your report, you are not going to enjoy the defenses’ rebuttal. I speak from experience on this! If you didn’t document it, it didn’t happen!
When one sits down to write a report about an incident, the fact that someone’s liberty may be taken away because of this case should not be taken lightly. This is a very serious matter, and the documentation should reflect that. Two or three lines describing a theft in your store is not going to pass muster; just as a paragraph is not going to reflect a domestic violence arrest. The arrest itself warrants more respect to the courts and our employer than a shoddily put together paragraph of how “two unknown suspects took some videos.”

The most lacking is the documented incident with no detention. If a report is written at all, it usually just states the bare minimum (see the last sentence above), not giving any detail. Video evidence may or may not have been archived. A police report may have been filed, but usually that is the end of any investigating.

Working with the District LP Manager and the Specialists in our district, we have put an emphasis on the report writing and documentation. Most major cases we have solved together have started with “Unknown” suspects. However, the documentation is written much to the same standard that would be acceptable had an apprehension been made. Specific acts and times are thoroughly documented, as well as descriptions that will allow identification later. We have had literally hundreds of cases solved after the fact, and currently have a 100% conviction rate. The prosecutor’s office has complimented the reports that they receive from our company’s Loss Prevention associates. My role is to assemble their reports and file the felonies. Our team has been very successful and consistently leads our region/division in apprehensions and dollar recoveries.

Unfortunately, not all LP/AP departments elsewhere have these standards. As an investigator filing felony charges in their cases, I have seen everything from not naming known suspects, not copying any video; to not having documented incidents months earlier...and this is after arrests in their cases have been made. This does not include the dreaded two line report.

The question would be to the supervisors; Directors, VP’s, Area/Regional/District Managers. Are the reports your people are generating up to par? Is the documentation for a shoplifting case that puts a person in jail the same as the documentation in a report covering, say, a customer accident or a bad stop? I would say from experience that the report we are writing to “cover our rears” will far out document the “typical” stop.

If these reports are not similar, then some work in this area needs considered. We need to encourage our operators to take their time to document thoroughly. Law Enforcement can do better. Loss Prevention can do better. We all can do better.



UPDATE - California credit card fraudsters gift card scam busted in Oregon reported yesterday - Case is bigger  Police have accused the two of manufacturing fraudulent gift cards, using a machine to put numbers on them and an algorithm to figure out which numbers computer systems would accept, the Daily Astorian reported. Police say the case involves several cities in California, Oregon and one other state they're not yet naming. They said they're cooperating with agencies in nearby Warrenton and Seaside, as well as in Fresno, Calif., and with the California Highway Patrol. The suspects were identified as 34-year-old Bradley Stay of Fresno and 34-year-old Cherice Leona McMillian of Clovis. Police say they got a tip from a suspicious store owner and arrested the pair in a Seaside motel shortly after the two returned from an outlet mall with thousands of dollars in merchandise. Police estimated the two made at least $10,000 in purchases in the Astoria area. Police recovered more than 200 items from the couple's Seaside hotel room including credit cards, a credit card machine and a truck load of merchandise.

Ringleader in 2 credit card fraud schemes sentenced to over 17 years in prison in Baltimore  The judge also ordered Sanya to pay restitution of $251,712.87 and entered a forfeiture order for the same amount. Sanya also forfeited a Range Rover and Maserati luxury sports car as part of this case. On July 31, 2012, Sanya pleaded guilty in federal court to conspiring to commit access device fraud. Sanya admitted that, beginning in 2010, he oversaw a credit card skimming operation in which he recruited employees at restaurants and businesses to steal customer credit card information. The stolen data was then loaded onto gift cards, or encoded onto other credit or debit cards. These cards were used to buy merchandise at area businesses, and the merchandise was later returned in exchange for cash. Sanya’s actions in this scheme impacted 250 or more victims. (Source

Two Georgia men sentenced in gift card scheme
Derrick Nathaniel Hartfield, 46, of Smyrna, Ga., and Rico Carty Clemons, 48, of Riverdale, Ga., are charged with defrauding Wal-Mart and other retail businesses nationwide out of hundreds of thousands of dollars through identity theft and wire fraud. According to U.S. Attorney Stephanie A. Finley, Hartfield has been sentenced to 60 months in prison, four years of supervised release, and a $10,000 fine for wire fraud. He also received 24 months in prison, two years of supervised release, and a $5,000 fine for aggravated identity theft. The two prison terms will be served consecutively and the supervised release will be served concurrently. Clemons received 10 months in prison and two years of supervised release for wire fraud. Both defendants were also ordered to pay $14,869 in restitution. Finley said according to evidence presented at the guilty plea, Hartfield and Clemons admitted that they used illegally obtained retail store gift cards and applied for credit/debit cards using other peoples' identities. (Source

Tyler, TX., Police arrest 22nd suspect in massive identity theft ring
A massive East Texas identity theft ring keeps on getting bigger. More than a dozen people were arrested back in May and another person was arrested Tuesday. Blake Gee, 25, turned himself in at the Tyler Police Department Tuesday morning. He is now the 22nd person accused of conspiring in a theft ring believed to have stolen thousands of dollars. Attorneys handling the case say the theft ring involved the ring leaders using young women to take out loans in other peoples' names. According to some attorneys representing the nearly-two-dozen-defendants, the ring stole sensitive information like names addresses, phone numbers and social security numbers. Then, they falsely applied for loans, deposited that money into different bank accounts and spent the cash. They're also accused of buying and selling cell phones in other peoples' names to make a profit. The ring's activity spreads from Tyler to San Antonio to Houston...maybe even farther. (Source

Southeast Regional ORC group helps Law Enforcement and Retailers share information, fight retail crime  Law enforcement agencies in the southeast are using sophisticated software to collect and share information with retailers to help fight organized crime. The Southeast Regional Organized Retail Crime (SERORC) Special Interest Group, powered by (Law Enforcement Online), was set up to identify and target, for prosecution, individuals responsible for retail thefts throughout the southeast United States. SERORC works closely with local, state and federal agencies to help enhance the effectiveness of retail theft related investigations. LEO provides members a secure, Internet-based information sharing system that allows members to access or share sensitive but unclassified information anytime and anywhere - such as SERORC's Arrestee Tracking Virtual Command Center, which gives members the ability to search/view various offenders, trends, locations and crimes shared by other members/agencies. All retail LP and security personnel, law enforcement officers, analysts and investigators are invited to join the group, however, registration is required. Click here to apply.

Evansville, IL women struck a Toys R Us employee with car after theft
Police say two Evansville women tried to steal more than $700 worth of merchandise from the Toys R Us store on the East Side. The pair, 26-year-old Tiffani D. Lowe and 25-year-old Kayla R. Jackson, also reportedly struck a store employee with a car as the employee tried to confront them about the incident in the parking lot, according to police. The female employee suffered scrapes and was checked out at the hospital.. After she was hit, the employee fell onto the hood of the car and then fell off as the vehicle made a sharp turn. Investigators identified Lowe as the driver. Both Jackson and Lowe face preliminary charges of strong-armed robbery causing injury, theft and criminal recklessness. (Source

Baby Formula thief fights with Kroger’s Loss Prevention in Louisville, Kentucky
A man caught stealing from a Germantown Kroger store was arrested after trying to fight his way to freedom through store security officers. Hubbard I. Walker, 28, of Louisville, walked out of the store at 8:30 p.m. November 18 after placing several containers of baby formula in a backpack. When Walker was confronted by Kroger loss prevention officers, he went back into the store and tried to get rid of the backpack. Walker then tried to run through the security officers and a fight ensued. Walker was arrested on a robbery change. The formula was valued at $131.00. Kroger officials said Walker, who has a history of shoplifting and other charges related to theft, had previously been banned from all of the stores in Jefferson County. (Source

Two men in Australia charged with stealing $100,000 in baby formula and cigarettes  Two men have been charged with stealing more than $100,000 in baby formula and cigarettes from Sydney pharmacies and supermarkets. A 34-year-old man was arrested at Berkshire Park and a 36-year-old man was arrested at Malabar on Tuesday. Strike force officers laid 64 charges on the pair relating to 17 aggravated break-ins between May and August 2013. They've also been charged with car theft and malicious damage. (Source

As reported by the D&D Daily.
Continue reading the Daily all week to see the latest ORC reports and statistics.


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Vendor Spotlight


Checkpoint Launches Enhanced RFID-Based EAS
Overhead Solution

Overhead 2.0 Delivers Real-time Merchandise Visibility and EAS With OneTag

THOROFARE, N.J. – Nov. 20, 2013 – Checkpoint Systems, Inc., (NYSE:CKP), a leading global supplier of merchandise availability solutions for the retail industry, today announced RFID-based EAS Overhead 2.0, delivering improved inventory visibility and loss prevention benefits at the point-of-exit.

Overhead 2.0 is a key component of an integrated solution delivering real-time inventory and demand-driven replenishment. It serves as an EAS system that alarms and identifies stolen merchandise, improving operations at the point-of-exit while enhancing the customer shopping experience by helping to ensure merchandise availability. The Overhead 2.0 leverages the OneTag approach, a single open-standards RFID tag for both inventory visibility and loss prevention, simplifying deployment and reducing tag costs significantly.

Optimized for use by specialty apparel and fashion retailers using RFID for inventory management, Overhead 2.0 is engineered as a standalone exit door solution in new and remodeled stores, or with traditional EAS systems in existing stores as part of a retailer’s RFID adoption strategy. This solution offers high read accuracy through Wirama Radar, a unique combination of patented hardware and software that ensures unprecedented data integrity; retailers can confidently place tagged items at the front of the store without concern for stray reads causing false alarms.

Overhead 2.0 covers much higher ceilings and wider retail store entrances than the original Overhead solution, making it an even better fit for mall-based specialty retailers and department stores. The hardware is also more compact than previous versions, enabling it to fit in more locations and offering easier installation.

“With this new version of the Overhead, we can leverage RFID-based EAS in our new stores with larger entrances,” noted a senior apparel retail executive. “Now we know what’s leaving the store so we can make sure our shelves are stocked at all times, quantify our shoplifting problem, and respond confidently to alarms according to our store policy.”

“By working closely with our retail partners, we were able to better understand how they planned to use the technology,” said Farrokh Abadi, Checkpoint's president and COO, Merchandise Availability Solutions. “Even as we increased item visibility and coverage for higher and wider store entrances, we also enabled retailers to merchandise hundreds of items closer to the entrance, so that they can make better use of the valuable space in the front of the store and add loss prevention to the inventory management benefits the RFID tag affords.”

Overhead 2.0 is commercially available immediately in North America, in December in Europe, and in January in Asia Pacific. Live demonstrations are available upon request in all regions.

George Cohen (for Checkpoint)
GCC, Inc.



Job Opening




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Business Development Executive Hart Systems United States Hart Systems
Asset Protection Manager Louis Vuitton Las Vegas, NV Louis Vuitton
Regional LP Manager Michael Kors Whittier, CA Michael Kors
Regional LP Manager Spencer Gifts Chicago, IL Spencer Gifts
Director of LP Children's Place Los Angeles, CA Children's Place
Director of LP Children's Place Houston, TX Children's Place
Director of LP Children's Place Chicago, IL Children's Place
Regional LP Manager Forever 21 Towson, MD Forever 21

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Regional LP Director Confidential Nashville, TN Downing & Downing
Regional LP Manager Confidential San Francisco, CA Downing & Downing
District LP Manager Confidential San Diego, CA Downing & Downing
LP Analyst Confidential New York, NY Downing & Downing

Zone AP Manager


Vancouver, BC

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only
View two months of postings here

Job Opening




AP Manager in Training Walmart Sacramento, CA Wal-Mart
AP Manager in Training Walmart Oak Grove, LA Wal-Mart
AP Manager in Training Walmart Newton, NJ Wal-Mart
AP Manager in Training Walmart Wylie, TX Wal-Mart
AP Manager in Training Walmart Ashland, VA Wal-Mart
AP Manager in Training Walmart Bloomington, IL Wal-Mart
LP Manager Kmart Indianapolis, IN Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Latham, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Livermore, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Baltimore, MD Lowe's
Dept Mgr Store LP & Safety Lowe's Oklahoma City, OK Lowe's
Dept Mgr Store LP & Safety Lowe's Pocatello, ID Lowe's
LP Manager Macy's Victor, NY Macy's


On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Eric Macklanburg was named Regional Director of Loss Prevention at Total Wine & More.

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3 Phrases That Will Get You Noticed
Leaders are not simply born overnight; initially someone is recognized as being a potential leader, and then that person can be further developed.  What deems someone worthy of the title "leader"?  If you use these three key phrases, then (you are leader material!)

The One Thing Successful People Do Every Day  Yes, staying busy and being productive during work hours keeps us going, and makes time fly by faster, but it could be getting in the way of something very important! Being successful means having to work on your career, and use this tactic that doesn't take up much time! (Write down your wins)

3 Steps to Calm Down Quickly
Feel the anxiety building up? Is your mind racing, and your heart feels like it's going a mile a minute? Relax, now! Easier said than done, I know, but it is certainly something worth giving a decent try. Try following these three steps and see how it works for you. (Simple as A-B-C)

How to Be More Confident: 6 Tips
In our world, and especially the working world, confidence is a very good thing to have. It shows that you have faith in yourself and what you know. If you are lacking in the confidence department, use these tips to change your thinking or at least make it appear as if you are cool and confident. (Perfect posture)

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As we all rush thru our days, fighting to reach our objectives and dealing with a multitude of challenges each day, it's incredibly important that we remember that we're all a part of an industry, one team, one unified group dedicated and committed to helping our companies, our fellow employees, our customers, and our fellow colleagues. Easy to lose site of, bombarded with e-everything, and chained to our agendas each and every one of us is part of one industry and we all need to remember that from time to time. Take pride in what you do and how far we've come and remember we all have a long way to go and the only way we'll get there is if we do what's right for the industry each and every day. So the next time you're faced with that inevitable question of "What do I do" think about what's right for the industry, what's right for my company, for our customers, for our employees, and for our colleagues - and you just might find the answer you're looking for.

Just a Thought,
Gus Downing

Gus Downing

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