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Goodwill Industries Awards 2017 Loss Prevention Eagle Award to Paul Talbott
On November 13th, the Goodwill Industries Loss Prevention Eagle Award was presented to Paul G. Talbott, CPP, Director of Loss Prevention for the Goodwill of Greater Washington (DC). The award was presented at the 2017 Goodwill Industries Loss Prevention & Safety Conference in Orlando, FL. This award is given to a chosen individual who has demonstrated exceptional loss prevention results and/or efforts in loss prevention for their organization.

The Goodwill Industries Loss Prevention and Safety (GILPS) conference is a comprehensive event that provides insights, tools and tactics to anticipate, prepare for, prevent, respond to and recover from theft, fraud, financial loss, accidents and natural disasters. It provides an opportunity for Goodwill members who focus on safety, legal partnership, risk management, and IT security to engage in networking and learning opportunities.

John Mearls named Director of Fraud for Varo Money, Inc.
John was previously the Director of Global Asset Protection and Investigations for PayPal Holdings Inc. since 2010, before taking this new role where he will have leadership responsibility for strategic development, implementation and oversight for all anti-fraud initiatives for Mobile Only Banking start-up. John has also held other loss prevention leadership positions including Director of Loss Prevention for Hollywood Entertainment, Divisional LP Director and Regional LP and Safety Director for Lowe's, Divisional Vice President of Loss Prevention for Kmart and Regional LP Director for Bloomingdale's. Congratulations John!

Justin Bowers, CFI named Senior Manager of Loss Prevention for Pet Club
Justin was previously the Director of Loss Prevention for rue21 before taking this new position. He had been with rue21 since 2007 when he started as a Regional LP Manager, and just a few years later, was promoted to Senior Regional LP Manager. Justin also held other loss prevention and asset protection positions including District LP Manager for Old Navy, and AP Team Leader for Mervyns. Congratulations Justin!

Submit Your New Corporate Hires/Promotions or New Position

Black Friday 2017

Black Friday Turnout the 'Best of the Last Few Years'
Deep discounts, giveaways and the old-fashioned fun of filling shopping carts with shiny new goodies lured Big Apple bargain hunters away from the warm glow of their computer screens and into malls across the city for the traditional post-Thanksgiving carnival of consumerism.

"This is the best Black Friday in three or four years," said Craig Johnson, president of Customer Growth Partners retail research firm. "It's not quite as robust as the ones of the mid-2000s, but the best of the last few years."

One Black Friday tradition that didn't return to Gotham this year was the brawling over bargains - and shoppers said they weren't feeling particularly nostalgic. nypost.com

Strong Black Friday weekend bodes well for Cyber Monday
Which could be "the largest U.S. online shopping day in history"

Online sales grew across the three-day period from the Wednesday before Thanksgiving to Black Friday, showing 21% year-over-year revenue growth and 11% purchase growth. Average order value over the same period was up 9%, according to Rakuten Marketing.

Thanksgiving Day saw a surge in online spending, with sales surging 18.3% to $2.87 billion, compared to last year, according to Adobe. On Black Friday, shoppers spent $5.03 billion online, higher than Adobe had forecast.

Adobe projects that Cyber Monday will be be "the largest U.S. online shopping day in history," with $6.6 billion in sales.

On the store side, shopper visits declined a combined 1.6% for Thanksgiving and Black Friday when compared to the same days in 2016, ShopperTrak reported. Black Friday 2017 shopper visits decreased less than 1% when compared to Black Friday 2016. chainstoreage.com

Black Friday boosts battered department stores, some of which are claiming a 'record' weekend
Kohl's said it delivered a "record-breaking" Thanksgiving, both in stores and online. On Thanksgiving Day, J.C. Penney said its website received the most visits of any day so far this year. Macy's said it's on track to sell more than 1 million coats, sweaters and fleece jackets by the end of the weekend.

Department stores overall appear to have fared well on Black Friday, kicking off the holiday shopping season on a high note.

Adobe Insights, which measures 80 percent of online transactions at 100 major U.S. retailers, said a record $5.03 billion was spent online by the end of Black Friday, an increase of 17 percent from 2016.

"I think department stores had a reasonable time of it, better than last year," GlobalData Retail Managing Director Neil Saunders told CNBC.

"Black Friday sales and traffic have been very strong, both online and in store - well ahead of last year," Kohl's CEO Kevin Mansell said in a statement Friday evening.

Some of America's department stores, though, are already calling the day a victory. cnbc.com

Shopify Merchants Experience Record-Breaking Sales on Black Friday
Shopify Inc., the leading multi-channel commerce platform, today announced its over 500,000 merchants cumulatively experienced their highest Black Friday sales to date. More than $1,000,000 in sales went through the platform per minute at the peak, beating last year's high of $555,716. The success experienced by Shopify merchants emphasizes the impact North America's busiest shopping day can have on businesses of all sizes.

Mobile continued to grow with 66% of orders being made with a phone or tablet, up from 58% in 2016. Desktop sales accounted for the remaining 34%, down from 42% in 2016. More than 600,000 pieces of apparel, 360,000 accessories, and 210,000 houseware items were purchased from Shopify merchants in a single day.

Top Sellers: Shopify merchants in California sold the most, with New York, Texas, Florida and Utah rounding out the top five biggest sellers. businesswire.com

Meet the winners and losers of Black Friday 2017

Inside the Wal-Mart vs. Amazon Battle Over Black Friday

Photos of shockingly empty stores prove that Black Friday as we know it is dead 

Black Friday was huge for gun sales

Jeff Bezos becomes world's only $100 billionaire after Black Friday stock surge

How Cyber Monday Was Born

BlackFridayDeathCount.com - 10 Killed, 110 Injured Since 2006

Violent Holiday Weekend
Read more in today's Retail Crime column below

  ● 9 dead and 7 injured in shootings/stabbings
  ● 2 fires and 2 bomb threats causing stores to be evacuated

  ● 39 robberies/burglaries

LP Budget Cuts Impacting Holiday Shrink
The dark side of Black Friday and holiday shopping: Dishonest workers

There's a dark side to the jolly year-end selling bonanza that local retailers depend so heavily upon. Employee theft. This time around, however, it may be tougher to crack down on wily employees because many big retailers are cutting, or containing, security budgets used for preventing employee theft and losses - another casualty of traditional stores' fragile financial state.

"The loss-prevention folks are being asked to do more with less," says Robert Moraca, vice president of loss prevention for the Washington, D.C.-based National Retail Federation.

In-house stealing is expected to be expensive and brisk at year's end - capping a distressing trend in employee theft that's been building since January. The average amount lost per dishonest employee in 2017 is $1,922, compared with $1,233 in 2016, according to the National Retail Federation's latest security survey of 83 major retailers.

Security experts add that it's not unusual for rogue workers to conspire with outside knaves, who sell illegal goods from the back of a truck or via the deeper recesses of the web.

As such, in-store worker theft contributed last year to inventory "shrinkage" that cost the retail industry a colossal $49 billion, according to the data.

Nevertheless, many major department stores and other retailers are holding tight on security spending. This year, only 5 percent of retailers significantly increased their loss-prevention budgets. The rest said their budgets were flat or reduced, according to the retail survey.

As a result, there's growing dependence on technology and electronic monitoring but less emphasis on seasonal employee vetting or training staffers to recognize in-house scams. To keep a watchful eye on employees and shoppers, stores are using closed-circuit monitoring and are digitally tracking transactions at the point of sale.

Still, the holiday season's rush, which can make up 25 percent of a chain's annual revenues, often means quickly adding temporary employees without doing deep background checks. This may result in hiring sneaky and dishonest people who will short registers, pass gift cards to buddies or flag bandits about a shipment of merchandise that's ripe for ripping off.

In-house scamming can go unnoticed if managers or trusted employees aren't trained to recognize the latest signs of something going wrong. chicagotribune.com

UK's Luxury Retail's War with Organized Crime
In the month of November in London alone, night-time smash-and-grab thefts targeted not just Canada Goose but also Apple, Mappin & Webb and Louis Vuitton. Last month, in the US, thieves made away with $11,000 worth of underwear from a Victoria's Secret store in Illinois, while Louis Vuitton lost $150,000 of merchandise in one raid alone in Ohio. Earlier, in June, robbers in Stockholm drove a tractor through the windows of the Chanel store. businessoffashion.com

Fairfax County, VA: Christmas Anti-Theft Team Deployed to Patrol Malls
In northern Virginia, the Fairfax County Police Department deploys its Christmas Anti-Theft Team to combat seasonal crimes, including larceny, fraud and retail theft. Police said credit card fraud is going down, but shoplifting is on the rise. Officers patrol major malls in uniform and plain clothes.

Items seized from real cases are used to train officers so they know what to look for this season. Needle-nose plyers, for example, can be used to cut sensors off items for sale. nbcwashington.com

Des Peres, MO: Protests close West County Mall for 30 minutes
A statement from West County Mall said protesters entered the mall at 4:15, leading stores to close. Mall security and police escorted them off the property, and stores reopened about 30 minutes later. This is not the first protest on one of the busiest shopping weekends of the year. On Friday, seven people - including State Representative Bruce Franks - were arrested after protests closed the Galleria Mall for about an hour. Protesters were part of the boycott and protests in response to the Jason Stockley ruling made earlier this year. ksdk.com

Madison, WI: Business groups critical of Proposal to Mandate Security Cameras
A Madison City Council committee is reviewing a proposal to mandate security cameras at all the city's convenience stores, but business groups say such a "one-size-fits-all" approach is counterproductive and ineffective against crime. The proposal advanced by Mayor Paul Soglin and now before the Public Safety Review Committee also outlines where cameras need to be aimed, the picture quality and penalties for violations, which run from $200 to $750, depending on the number of violations an establishment has.

Brandon Scholz, president and CEO of the Wisconsin Grocers Association, said it's ridiculous to impose a blanket mandate because the stores have different security needs, based on their square footage, location, how the store is designed and the amount of customer traffic. watchdog.org

Retailers Experiment With a New Philosophy: Smaller Is Better
Brick-and-mortar retail chains, known for sprawling stores that stock a bit of everything, are trying to lift sagging sales using a different strategy: cozier spaces that sell very little of anything.

In intimate salons, some the size of a cafe, shoppers can examine a limited selection of merchandise and place orders for products to be delivered or collected later. The customer service is often luxurious, but so is the time commitment for shoppers.

This is the antithesis of the standard shopping mall experience, with the overwhelming assortment of products, the glazed apathy of part-time store workers, the disrobed patrons bellowing from fitting rooms for another size.
But the sector is desperate to evolve after a brutal year of bankruptcies.

Instead of slashing prices and accelerating delivery times, praying for fickle customers to stay loyal, many retailers are aiming higher, to become a desirable place to shop.

Order Off a Tablet, Pick Up Later
Nordstrom opened its first showroom-style store, called Nordstrom Local, on an upscale stretch of Melrose Place in Los Angeles last month.

The store has no inventory for sale, other than the occasional set of bejeweled boots exhibited on a shelf or the floral caftan hanging in the lounge. Customers work with personal stylists to put together ensembles, using tablets or phones. Without providing precise numbers, Nordstrom said shoppers had used the services thousands of times in Local's first four weeks.

Major chains are trying everything to adapt to market pressures - a wardrobe-in-a-box subscription service from Gap for babies, a personal shopping option from Walmart, shrinking stores from Target and Kohl's. Showrooms are just another experiment.  

Penn. Bill outlaws credit card skimmers, increases penalties for stealing with them

Former Pilot Flying J trainee told to 'get your mind comfortable' with fraud

Net Neutrality advocates plan protests for Dec. 7 at Verizon stores

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The Loss Prevention Research Council's
Impact Conference Oct. 2-4 2017, A Six Episode Series

1. LPRC Introduction - Who They Are & What They Do
- Watch Now!
2. Future of LP: Innovation, Evaluation, Collaboration - Watch Now!
3. LP/AP Supports Total Enterprise Success - Watch Now!
4. LPRC Research Update - Watch Now!
5. Innovation and Action - Watch Now!
6. Command & Control: SOCLab Operations - Coming Nov. 30

Innovation and Action

Episode 5

Garret King, Regional IS Sales Manager, Cam Connections, a Division of ADT/Protection 1

In order to better drive innovation, collaboration and evaluation, the LPRC establishes ongoing working groups and action teams. Working groups innovate and field-evaluate current and emerging procedures and technologies that apply across retailer type, while action teams integrate similar retailers to systematically attack common problems.

Another form of research they do is with their iLab. The LPRC Innovation Lab offers a unique place for their members to come and see the latest technology and how it works together to help prevent and detect theft.

In this 14-minute video, Garret King from Cam Connections explains how the LPRC's Innovation Chain works - bringing ideas to life from the iLab to stores and distribution centers to larger field tests that produce validated, actionable results.

Thank you to Cam Connections, a Division of ADT, for having the vision and commitment
to the industry for sponsoring this entire educational series!

Sponsored By:




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Study: Holiday fraud on pace to increase 30% this year
Overall, merchants can expect a 30% increase in omnichannel fraudulent activity throughout the holiday shopping season compared to the same period last year, according to data from ACI Worldwide.

Fraudsters' arsenals are growing. Identity theft (via data breaches), account takeover (including phishing attacks) and friendly fraud (chargebacks) continue to be the biggest challenges to consumers and merchants this holiday season.

Fraudsters target values are increasing as well. The attempted fraud average ticket value (ATV), or a merchant's average size of individual sales by credit card, is expected to increase from $210 to $215. The ATV will go up because fraudsters are targeting pricier items.

When it comes to fraudulent shopping activity, electronics and home goods (vacuums, blenders, cookers) continue to be highly coveted by fraudsters. These cyber-criminals also like immediacy - so buy online and pick-up in store, and next-day shipment continue to be popular tactics used to gain their booty. chainstoreage.com

Macy's, Lowe's hit by Black Friday technical glitches
At least four retailers - Macy's, Lowe's, and U.K.-based retailers the Perfume Shop and Game - were affected by technical glitches on Black Friday that slowed purchasing activity and transaction processing on the busiest shopping day of the year. In each case, the problems were reportedly resolved within hours.

Macy's confirmed by Friday evening that earlier in the day credit card processing was slowed due to system "over-capacity" problems, an issue that affected stores in Chicago, Washington, D.C., San Diego and other markets, as well as the retailer's website, according to ABC News and other media reports.

Lowe's website crashed on Black Friday for about 20 minutes, while U.K. gaming retailer Game also reported a website outage, according to Business Insider. Another U.K. operator, the Perfume Shop, experienced a website crash as well, The Sun reports. retaildive.com

Uber's New CEO Was Told About the Company's Massive Data Breach Months Ago
Last week, Uber dropped a bombshell by disclosing details of a data breach involving some 57 million user accounts - and then admitting to paying the hackers $100,000 to destroy the stolen data and keep their mouths shut. Disturbingly, this all happened over a year ago, and as it now turns out, Uber's new CEO, Dara Khosrowshahi, has known about the hacks since he took the helm back in September. gizmodo.com

Feds Indict Iranian Over 'Game of Thrones' Hacks
Iranian National Charged With Extortion, Leaking Unreleased Episodes

A 29-year-old Iranian man has been charged with a $6 million extortion attempt against entertainment company HBO after he allegedly stole scripts for unaired episodes of the popular show "Game of Thrones" and other confidential information.

Behzad Mesri is accused of compromising accounts for HBO employees that allowed him to gain deep access into the company's systems. Mesri claimed to have obtained 1.5 terabytes of information, including unaired episodes of "Ballers," "Barry," "Room 104," "Curb Your Enthusiasm" and "The Deuce."

"Mesri now stands charged with federal crimes, and although not arrested today, he will forever have to look over his shoulder until he is made to face justice," says Acting Manhattan U.S. Attorney Joon H. Kim. govinfosecurity.com

Top Sites Expose Visitors to Breaches by Tracking Keystrokes
Hundreds of the world's top sites are recording users' keystrokes in real-time and sending them to third-party servers, exposing potentially sensitive data to the risk of theft, according to new research.

Princeton researchers investigated the widespread use of session replay scripts used by website owners to record keystrokes, mouse movements and scrolling behavior, along with the entire content of visited pages.

These scripts, provided by third-party analytics companies, are intended to record full browsing sessions, which can be played back by the web owner to learn how their site is being used and how it can be improved.

"However, the extent of data collected by these services far exceeds user expectations; text typed into forms is collected before the user submits the form, and precise mouse movements are saved, all without any visual indication to the user," Englehardt wrote.

"This data can't reasonably be expected to be kept anonymous. In fact, some companies allow publishers to explicitly link recordings to a user's real identity." infosecurity-magazine.com


Black Friday online revenue up 17% tops $5B as mobile & desktop sales set records
The mobile trend that started early on Black Friday continued throughout the day, with Adobe Inc. finding that nearly $1.9 billion in revenue came from mobile devices on what has historically been the busiest day for the U.S. retail industry, a 16.9% increase over last year.

That means mobile accounted for 36.9% of Black Friday's record-setting $5.03 billion in online revenue. More than $1.3 billion of those online sales came from smartphones alone, comprising 26% of total online revenue. digitalcommerce360.com

Holiday weekend in review: Online shopping is off to a record-breaking start
Thanksgiving, Black Friday reported $7.9B in online sales
Cyber Monday expected to set $6.6B in sales

From Nov. 1-24, each day has generated in excess of $1 billion in web sales, according to Adobe Inc. Total online revenue for that period reached $38.31 billion.

Adobe projects consumers will spend $19.7 billion on retail websites during the five-day period from Thanksgiving through Cyber Monday, which would be a 15.9% increase over the $17.0 billion shoppers spent online during the same period last year. Thanksgiving and Black Friday, the only days for which Adobe has reported actual figures so far, combined for $7.9 billion in online sales, a 17.9% year-over-year increase. Black Friday set a new record when it hit $5.03 billion in e-commerce revenue.

Saturday had $320 million in online sales as of 10 a.m. Eastern, up 10.0% year over year, according to Adobe. This is the most recent sales figure available from the research firm for the weekend. New e-commerce data for the weekend will be released early tomorrow. Cyber Monday is expected to set a record with $6.6 billion in online sales in the United States. digitalcommerce360.com

Amazon Merchants Continue to Find Ways to Cheat
Maintaining order on Amazon -- where 2 million merchants compete to win billions of dollars in business from 300 million shoppers -- has become a running problem for the online giant and it only heats up during the busy holiday season. Some merchants engage in black-hat tactics with precise timing, trying to maximize their own sales when shoppers spend most before their tricks are detected. When Amazon clamps down on one exploit, they regroup and find a new one.

"This stuff has been going on nonstop since we started selling on Amazon," said Hart, president of VIAHART in New York City. "It's still the Wild West. There are tons of scams and they constantly evolve to keep gaming the system."

Manipulation of reviews has been increasing the past several months and Amazon doesn't appear to be fixing the problem, said Chris McCabe, a former employee who now runs a consulting business to help Amazon merchants. The gamesmanship on the site is so bad he has created new teams to help merchants fight review manipulation, he said.

"It's a massive problem and until it's more publicly known I don't think they'll do anything about it," McCabe said. "There's blood in the water and everyone knows they can get away with it, so it's a free-for-all."  bloomberg.com

Tech experts warn of online traps while shopping Cyber Monday
Technology and business experts are warning customers to watch out for traps while shopping online on Cyber Monday. Experts said online sales could top the $5.27 billion mark that 2016 brought for online business. Ads for websites like Amazon appear on the sides of other pages but do not always lead to those sites, they may lead to scam pages. wymt.com

Walmart's Black Friday online sale sold out before Black Friday, and buyers are furious

Amazon May Have Made Over $1 Billion In 24 Hours After Dominating Black Friday

Lowe's, H&M among few retailers to experience early holiday weekend outages

Shopify's machine-learning tactics take aim at false declines


Miami Skimming Gang Producing 1,000 Fake Cards a Day - Millions in Losses
Eighteen Defendants Charged by Federal and State Authorities in Connection with Credit Card Fraud Scheme

Jaime Fernandez Del Pino, 27, of Miami, Florida, Julio Arjona Gomez, 50, of Miami Gardens, Florida, and Dayan Borges, 29,  of Doral, Florida have been charged by federal criminal complaint with conspiracy to commit access device fraud in connection with the scheme. An additional fifteen defendants have been charged by the Miami-Dade County State Attorney's Office.

Law enforcement identified an organized criminal enterprise ("OCE") involved in an ongoing scheme to traffic in stolen credit card account numbers and manufacture counterfeit credit cards. Certain members of the OCE were tasked with illegally installing credit card scanning devices ("skimmers") at gas station pumps throughout the United States, for the purpose of stealing the credit card account information of gas station customers. Once the numbers were obtained, they were sent to Miami for use in the production of counterfeit credit cards. The counterfeit credit cards were then passed on to "mules" who either travelled back to the cities where the stolen credit card account numbers were obtained or were deployed locally to make fraudulent purchases. Although stolen credit card numbers were generally "skimmed" from gasoline pumps, the OCE also obtained them through the use of illegal websites.

Operate a clandestine credit card manufacturing facility capable of producing up to 1,000 counterfeit credit cards daily. Thousands of victims' personal identifying information was used in the scheme, resulting in millions of dollars in losses to both victims and financial institutions. justice.gov

Salt Lake City, UT: U.S. Mailman charged with theft of $72,000 of Costco Rebates
For three years, certain Costco customers never got their rebates that come in the mail. The postal service learned those rebates were disappearing from mailboxes in American Fork. Their investigation revealed for three years, $72,374 in Costco certificates never arrived. "In March of 2017, we identified a person of interest that may be involved in this issue," said the US Postal Service. It was one of their own, a mailman was accused of taking those Costco certificates. Qihua Wang was charged this month with four counts of mail theft which are second and third degree felonies. good4utah.com

Jacksonville, FL: UPS employees use fake addresses to scam $50,000
from company

At least two UPS employees have pleaded guilty to several fraud charges after scamming truck drivers into delivering goods to made-up addresses. Records show employees had been stealing electronic items such as cellphones and iPods by having other employees drop the packages off unknowingly at fake addresses around town. UPS management became aware of the thefts and alerted federal investigators. news4jax.com

Ravenna, OH: Giant Eagle Employee stole $34,000 in merchandise; asking for court-ordered drug treatment
A woman who stole more than $30,000 in groceries from the Ravenna Giant Eagle over the span of nearly a year has asked a judge to grant her court-ordered treatment for drug addiction. An attorney for Judith L. White, 44, has asked Judge Laurie Pittman to find that his client's dependence on drugs or alcohol led to her stealing from her former employer. White recently pleaded guilty to grand theft, a fourth-degree felony, and faces a minimum of probation or up to 18 months in prison at sentencing. An internal investigation by Giant Eagle loss prevention employees determined that between November 2015 and September 2016, White stole at least $30,400 worth of groceries from the store. record-courier.com

Big Rapids Township, MI: 2 Suspects attempt to steal $4,200 in Walmart merchandise
Mecosta County Sheriff's Office is searching for a man and woman who attempted to steal more than $4,000 in merchandise from a Walmart store Friday evening. Employees reported a retail fraud in progress, however, while deputies were in route to the store the two suspects fled. Merchandise was recovered. freep.com

Louisa County, VA: Suspects stole more than $3K of goods from Walmart
Officials said the white male and female allegedly made off with more than $550 worth of merchandise from the store last Saturday. On Sunday, Deputies said that suspect stole $2500 worth of activated gift cards as well as sporting goods. wtvr.com

San Francisco, CA: ORC Thieves targeting Nest Thermostats
South San Francisco Police are asking for help locating a pair of suspects who stole dozens of Nest thermostats from a Lowe's early Saturday morning. Officers responded at 4:25 a.m. to the store on Dubuque Ave. after an alarm went off. Officers discovered that two suspects forced their way into the store, stole the thermostats and got away. sfbay.ca

Austin, TX: Two women arrested at Macy's with $1,300 in clothing, jewelry and Gucci perfume; male suspect fled

Evansville, IN: Police search for 2 suspects in Victoria Secret $942 theft

Los Angeles, CA: LAPD investigate the theft of 1,800 gallons of Vodka

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Lenexa, KS: Off-Duty Officers Kills man brandishing a gun at Costco
A man brandishing a gun walked into the Lenexa Costco around 11 a.m. on Sunday. Shoppers and employees say he was yelling and waving a gun around. "Some guy in camouflage came in with a revolver and just started yelling and waving his gun at everybody," said Dennise Meyer who works at the store. "He said 'don't shut me in!' or something like that."

People were told to evacuate the store and were running towards the exits in the back of the building according to both shoppers and employees. Meanwhile, an off-duty police officer who was shopping at the store took action. "There was a cop in there shopping so he wasn't in uniform. When he found out what was going on he pulled out his gun and his badge and held it up to let everyone know he was a cop," said Meyer.

Shortly after, people who had evacuated the store heard gunshots coming from inside. Shoppers waited for about an hour and then were told they could return to the parking lot to get their cars, that's when they learned the man had been shot and killed by the off-duty police officer. The man was pronounced dead in the store and no one else was injured. kansascity.com

Brooklyn, NY: Man Charged With Murder at Check Cashing Store
A man has been charged with murder in the shooting death of a man at a check cashing store in Brooklyn, police said. Shaheem Bernard, 20, of Brooklyn was found unresponsive Friday afternoon in the store in Bed-Sty with a gunshot wound to the leg, the NYPD said. Efrain J. Rivera, 20, was arrested and charged with murder and a weapons charge. nbcnewyork.com

Houston, TX: Shooting, stabbing at Sears, Willowbrook Mall leaves 2 injured on Black Friday
Two people were injured Friday in a shooting and stabbing incident in the Sears parking lot at Willowbrook Mall around 12:30. khou.com

Arlington, TX: Suspect injured in police shooting at Parks Mall
Police say one suspect was shot by an officer at Parks Mall in Arlington, Texas, on Sunday afternoon. An officer at the mall initially responded to a theft report at a Sunglass Hut store, police said. The suspect attempted to flee on foot and and produced an imitation firearm, police said. The officer then fired his weapon, striking the suspect who was taken to a local hospital. The suspect is in critical condition, the officer involved is OK, and no other injuries were reported. cbsnews.com

Wallkill, NY: Two injured after accidental discharged of a weapon at Galleria
at Crystal Run Mall

The incident was reported at the American Eagle store in the Galleria at Crystal Run mall in Middletown, Sunday at 3:15 p.m. New York State Police said two people were injured but it was not immediately clear if they were shot. The Woodbury Police said in a statement that the incident possibly stemmed from an accidental discharging of a firearm. nydailynews.com

Columbia, MO: Police respond to shooting at Columbia Mall
One person sustained life-threatening injuries. Police said two men were sitting inside a car Thursday evening, when one of them discharged the gun while trying to holster the weapon. The two men reportedly know each other. abc17news.com

Fort Wayne, IN: Suspect in custody for Murder/ Armed Robbery of Meijer's Employee

Cleveland, OH: Boy was helping at Father's Beauty Supply store before being Fatally Shot

Zachary, LA: Fight at Gas Pump ends with 1 man shot dead

Killeen, TX: Man kills ex-girlfriend, turns gun on self in gas station murder-suicide

Garfield Heights, OH: Man arrested for Pharmacy Robbery escapes jail, steals car, dies after crash

Sumter, SC: Save-Mart employee killed after being shot during alleged armed robbery

UK: London's Oxford Circle Underground Station evacuated; Reports of Shots Fired unfounded

Robberies, Fights & Thefts

Hoover, AL: Twelve Officers respond to reports of fighting at Riverchase Galleria on Black Friday
Footage from a galleria in Hoover, Alabama, shows a police officer constraining a frantic woman, as a security guard held down another out-of-control shopper. About a dozen officers responded to the call, and several people were detained. wbrc.com

Bellevue, WA: Police search for 2 suspects after smash and grab at Bellevue Square

LaPorte, IN: Siphoning nearly 280 gallons of diesel fuel leads to arrest

San Antonio, TX: Suspect Arrested in 5 Armed Robberies; Family Dollar and Dollar General

Torrington, CT: Man charged in connection with break-ins at Dunkin' Donuts across Connecticut

Vallejo, CA: Walmart Shoplifting suspect arrested after Police Chase; held on 5 changes

Knox County, KY: C-Store Employee stages Robbery; needed money for Christmas Shopping

Folsom, CA: Black Friday shopper at Palladio at Broadstone robbed at gunpoint by teens

Tulsa, OK: Woman stabbed by purse theft suspect outside Target

Orlando, FL: Black Friday thief steals puppy worth nearly $900

Kay Jewelers in Daytona Beach, FL reported a Grab & Run on 11/25, items valued at $4,799

Zales in the Dover Mall, Dover, DE reported a Grab & Run on 11/25, item valued at $13,899

Piercing Pagoda in the Richland Mall, Waco, TX reported a Grab & Run on 11/25, items valued at $378

Sentencings & Arrests

Omaha Man Convicted of Robbing No Frills grocery store, and Firearms Charges

Scranton, PA: Men Charged With Armed Robberies Of Two Gas Stations

Credit Card Fraud

Florida counterfeit credit card operation funded Colorado pot grow house, feds say

Arson & Fire

Austin, TX: Fires deliberately set inside Texas Walmart
A fire was roaring in the middle of a Walmart during Thanksgiving. Someone apparently set two fires inside the store. Jackie Sinclair, who captured the fire on her camera phone, recalled seeing workers frantically run around and warn customers. A fire marshal said the fires were set on purpose. syracuse.com

Midlothian, IL: Fire destroys businesses in strip mall


AT&T - Hartford, KY - Armed Robbery
Ben Bridge Jewelers - Bellevue, WA - Armed Robbery
C-Store - Pahrump, NV - Armed Robbery
C-Store - Chicopee, MA - Armed Robbery
C-Store - San Diego, CA - Armed Robbery
C-Store - St Paul, MN - Armed Robbery / Clerk shot & Wounded
C- Store - Washington County, ME - Armed Robbery
C-Store - Sunderland, MA - Armed Robbery
C-Store - Lebanon, NH - Armed Robbery
C-Store - New Hanover County, NC - Armed Robbery
C-Store - Nashville, TN - Armed Robbery/ Mapco
C-Store - Nashville, TN - Armed Robbery /Delta Express
Circle K - Yuma, AZ - Armed Robbery (4th Ave)
Circle K - Yuma, AZ - Armed Robbery (Ave. A)
Circle K - Orlando, FL - Robbery
Cumberland Farms - Sebastian, FL - Robbery
CVS - Brighton, NY - Armed Robbery
CVS - Evansville, IN - Armed Robbery
Dollar General - Trotwood, OH - Armed Robbery
Dollar General - Euclid, OH - Armed Robbery
Dollar General - Erie, PA - Armed Robbery
Family Dollar - Columbia, SC - Armed Robbery
Gun Store - Columbus, OH - Burglary
Kohl's - Las Vegas, NV - Armed Robbery
Liquor Distillery - Los Angeles, CA - Burglary
McDonald's - Penn Hills, PA - Robbery
Meijer - Fort Wayne, IN - Armed Robbery/ Clerk shot and killed
Pharmacy - Garfield Heights, OH - Armed Robbery
Rite Aid - Salisbury, NC - Armed Robbery
Rite Aid - Mount Pleasant, SC- Armed Robbery
Save-Mart - Sumter, SC - Armed Robbery/Employee fatally shot
Sporting Goods - Kingston, ID - Burglary
Valero - Dewey Beach, DE - Armed Robbery
Vape Store - Paradise, CA - Burglary
Walgreens - Iowa City, IA - Armed Robbery
Walmart - Albuquerque, NM - Burglary
7-Eleven - Dallas, TX - Armed Robbery
7-Eleven - Charlotte, NC - Armed Robbery
7-Eleven - Millcreek, UT - Armed Robbery


Daily Totals:
34 robberies
5 burglaries
3 shootings
2 killings



Steve Burton
promoted to Regional AP Director for Walmart

Joseph Madisson
named Loss Prevention Manager for Nordstrom

Anthony Rivera
named Loss Prevention & Safety Manager for Lowe's

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
Framingham, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Sr. Director Asset Protection Retail Operations
Austin, TX

This role reports to the Global Vice President of Retail Operations. This person will be responsible to develop a Global loss prevention strategy, outlining policies, goals and objectives that meet regional needs while providing a safe shopping environment consistent with Whole Foods Markets brand...

Director Loss Prevention
Warrendale, PA

The Director of Loss Prevention will lead the field organization in the protection of assets and the reduction of financial loss, achieving industry leading results, while maintaining industry leading rates of expense...

Director of Organizational Safety and Security
New York, NY

The Director of Organizational Safety and Security is responsible for promoting the Loss Prevention key objectives through ensuring the safety, security, and protection of company assets within the corporate environment...

Director of Asset Protection
Los Angeles, CA

The Director of Asset Protection will be responsible for the development of a high performance inventory control process and department that supports the company's service commitment to its customers. This position is responsible for the monitoring and managing inventory loss and gains from receipt to customer...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Store Loss Prevention Manager
Daly City, CA

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

Loss Prevention Investigator
Northern Virginia/DC

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Wawa is a diverse, talented and customer friendly organization, where our associates are our most valuable asset. We offer educational assistance programs, advancement opportunities, competitive compensation, excellent healthcare benefits, 401(k) with company match, Employee Stock Ownership Plan, and Employee Resource Groups with a focus on veterans, women, LGBTQ, young professionals, and diverse cultures.

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth. It's the same reason law enforcement separates witnesses to ensure clarity and truth. The group mind becomes influenced by opinion and agendas and distorts the true reality. One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Just a Thought,
Gus Downing

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