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April 10-13

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Command & Control: SOCLab Operations
Fred Becker and Tom Meehan

Innovation and Action
Garret King

LPRC Research Update
Stuart Strome

LP/AP Supports Total Enterprise Success
Read Hayes, PhD
Tom Arigi

Future of LP: Innovation, Evaluation, Collaboration
Read Hayes, PhD
John Voytilla
Brian Bazer

Introducing the LPRC
Gus Downing



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Man gets life for killing Gwinnett Walmart guard in attempted TV theft
Reported on the Daily April 11, 2016

A man has pleaded guilty to murder charges in the April 2016 killing of a Walmart employee, Lilburn police said.

Boaz Anthony Fordyce pleaded guilty to one count of malice murder, two counts of felony murder, one count of aggravated assault, one count of theft by shoplifting, and one count of possession of firearm during the commission of a felony. He was sentenced to life in prison.

On April 10, 2016, Fordyce was attempting to steal multiple TVs from the Walmart at 4004 Lawrenceville Highway in Lilburn, police said. A loss prevention officer, J.D. Ferguson, attempted to stop Fordyce, and Fordyce fatally shot Ferguso, according to police.

Fordyce fled only to be arrested two days later when he tried to buy the gun used in the shooting back from a pawn shop owner. Officials said police investigators were able to identify and then arrest him quickly because of numerous tips they received from the public.

"It is our hope that the successful end of this case helps to bring some sense of closure to the Ferguson family," said Lilburn Police Chief Bruce Headley in a release.

Click here to read the Daily's reporting on this story last April. ajc.com

CNBC to Air Special Report on ORC and Opioid Epidemic
Important Investigative Story for the Retail Industry and Loss Prevention
Airing Tomorrow Throughout the Day

CNBC has produced an investigative story about organized retail crime and its link to the opioid crisis impacting our nation. The story was done over several months and takes an in depth approach to the issues. It details the political issues and the steps that states like Tennessee are taking to combat the problem. It shows how law enforcement deals with organized retail crime on a daily basis and how this type of crime, especially involving gift cards, funds the opioid epidemic in our country. Finally the story talks to a new company on the scene that is addressing the problem with new technology.

Retail Theft Analysis and its' partners have set out to end the $9 Billion of gift card fraud in the United States. This fraud helps to fuel the opioid crisis and it is robbing states and local communities of sales tax revenue of more than $500 Million annually.

The story is tentatively scheduled to air tomorrow on CNBC news throughout the day. Stay tuned for a video link!

Thank you to Rick Boensch, Co-Founder & COO, Retail Theft Analysis for this article submission and for supporting retailers' ORC efforts

Retail Theft Analysis Supporting Tennessee's ORC Efforts
Retail Theft Analysis was honored to consult with the state of Tennessee regarding legislation passed designed to reduce gift card fraud for Tennessee retailers and the State of Tennessee.

Here is a picture of Retail Theft Analysis with Gov. Bill Haslam of Tennessee. They were honored to be asked to stand with the governor when the bill was signed into law. They worked tirelessly with state legislators on getting the bill passed.

Tennessee Organized Retail Crime Bill Signing - June 21, 2017

Knoxville Police Chief Rausch, Nick Phillips - Retail Theft Analysis, Matt Ryan CEO - Retail Theft Analysis, Rick Boensch - Retail Theft Analysis, Roland Myers - Tennessee Retail Association, Tennessee Gov Bill Haslam

1 LP Exec. Makes 2017's 40 Under 40 Leaders to Watch in C-Stores Industry
Convenience Store Decisions Publication & The National Advisory Council (NAG) For C-Stores

This year's 40 Under 40 class represents a wide range of individuals who boast innovative thinking, business smarts, community engagement and professionalism. It's also what keeps the c-store industry sprinting forward. CSD and the National Advisory Group's (NAG) Young Executives Organization (YEO) tallied the votes, crunched the numbers and came up with 2017's 40 Under 40 class.

Britt Davidson, Manager of Loss Prevention for Kum & Go. L.C.
Located in West Des Moines, Iowa and operating 420 convenience stores
The manager of loss prevention at Kum & Go, Britt Davidson leads the analysis, detection and prevention of control issues. This includes an array of responsibilities from monitoring cash, inventory and fuel loss to leading theft and fraud functions (detection, investigation, analysis) to loss prevention training, just to name a few.

Previously, Davidson was the corporate loss prevention leader for Scheels All Sports. Before that, he began his foray into loss prevention as inventory control manager at Menards.

Davidson began working at Kum & Go in 2013 after a mutual friend introduced him to then manager of loss prevention, Christie Sullivan, and they discussed opportunities for him to further develop the strategy and foundation of loss prevention at Kum & Go based on his experiences in his previous role.

One of the main loss prevention objectives at Kum & Go is to provide a safe and secure working and shopping environment, he said.

"In recent years, violent crimes, and specifically robberies, have seen a dramatic increase," said Davidson. "There are many theories as to why this increase is happening, but the fact remains, our job has gotten more difficult because of the sporadic nature of these crimes and it's increasingly important that we be proactive in reducing and deterring violent crimes/robberies."  cstoredecisions.com

The Deadly Relationship Between Mass Shootings and Domestic Violence
The sentinel challenge today for both Security Professionals and Crime Prevention Professionals is to develop strategies and procedures to prevent the next mass shooting. Indeed "Active Shooter" and "Run-Hide-Fight" classes have become a cottage industry in the security-law enforcement-crime prevention professions. As we move ahead to address what appears at times to be an insurmountable problem, we need to include and focus on one reality that is absent in far too many trainings and classes. There is a very large elephant in the room that is seldom mentioned or acknowledged. This is the huge and tragic correlation between mass shootings and domestic-family violence. Consider the following:

1. From 2009 to 2016 in more than half of the mass shootings the shooters killed intimate partners or other family members.

2. Women in the United States are 16 times more likely to be killed with a gun than women in other high income countries.

3. Nearly one million women living in the United States today have been shot, or shot at by an intimate partner.

4. Soraya Chemaly, director of the Women's Center Speech Project said "There's absolutely no doubt that the practice of violence within a home, in an intimate setting, with people that theoretically the aggressor loves, opens the floodgates to public violence."

The enduring reality we have to address is that domestic violence and mass shootings are co-joined twins that tear at the fabric of American life on a daily basis. So, what are some constructive and proactive strategies that we can adopt as we move ahead to counter this growing problem? securitymagazine.com

Return Policies Could Define This Holiday Season
Returns re-invented - being turned upside down with online and in-store

Retailers expect shoppers to return 13% of purchases during this holiday season, according to the National Retail Federation (NRF); that's up from 8% in 2015. However, even more shoppers - particularly online shoppers - are choosing where to buy based on how easy it is to return an item, or deliver it back.

Two-thirds of shoppers review an online merchant's return policy before making a purchase, according to research by UPS, and 15% abandon their carts when the policy is unclear.

These deserted carts represent more than unrealized sales; they also stand for the next big make-or-break feature for retailers: the return experience.

Perhaps the most innovative concept in transforming the return experience springs from a standard-bearer in customer service: Nordstrom. Happy Returns, co-founded by former Nordstrom executives David Sobie and Mark Geller, operates a network of "return bars" where online shoppers can bring items purchased from a variety of participating brands.

Prevention: Getting the gift right means never having to say, "I don't have a receipt." CheckedTwice.com, an online gift registry for families, offers a holiday registry that should cut down on returns before a purchase is even considered.

Retailers are overdue in re-engineering the return policy into an integral part of a good retail experience, and those who ignore this will lose sales. forbes.com

Prosecutors probe for 'inflated revenue' at deal-hungry Steinhoff
Steinhoff CEO Resigns Over Global Retail Accounting Failures

German prosecutors say they are investigating whether Steinhoff International inflated its revenue and book value, one day after the global home retailer announced that its longtime chief executive had quit.

Steinhoff CEO Markus Jooste has stepped down as auditors from accounting firm PwC conduct an investigation into inappropriate practices in the international furniture company. Steinhoff operates a retail empire spanning Australia, Europe and the U.S.- with the France-based Conforama furniture chain, Mattress Firm in the U.S. and Poundland in the U.K. The company's share price plunged 60 percent on Wednesday in Frankfurt, erasing over 7 billion euros ($8.3 billion) in value.

The immediate departure of Markus Jooste, who has led the company since 2000, comes after he used a string of acquisitions to build the group into an international powerhouse with 40 brands in 30 countries.

The retailer, which has origins in South Africa, has a base in Amsterdam and a primary listing in Frankfurt, said Monday it wasn't able to release audited full-year financial results on Wednesday due to matters related to a criminal and tax investigation in Germany. bloomberg.com retailwire.com

2018 Prediction - Amazon will destroy Black Friday as we know it
Ponder this timeline - Amazon announces, to altruistic fanfare, its H2Q location in the first part of the year, and then Jeff Bezos sits back and says to his minions, "It is time to destroy everyone."

He can too, in one fell swoop, by secretly planning to hold another Prime Day just days before Thanksgiving. This move would be the Death Star blow to retail. Physical retail could not adjust in time: Traffic goes down - payroll planning blows up - inventories back up - more pushed to brink of bankruptcy.

The days on which Black Friday and Cyber Monday fall are arbitrary. While legacy retailers are creatures of habit, Bezos is the master of finding arbitrage opportunities like this, going all in, and leaving no prisoners. retaildive.com

Former Pot Pres. Starts Prison Sentence for Credit Union Fraud
The former president of the Oregon Retailers of Cannabis Association will start his two-year prison sentence Thursday after he pleaded guilty to stealing more than $700,000 from a dozen credit unions and a bank. In addition, Nicholas J. Saulsberry will be required to pay $737,573 in restitution, according to court documents.

From January 2014 to July 2016, Saulsberry, 30, created websites that claimed to be legitimate businesses that were seeking new employees. Job candidates filled out online employment applications that included their Social Security numbers, addresses, dates of birth and other personal information. Saulsberry used this information to open more than 100 credit or loan accounts at 13 financial institutions across the nation, according to federal prosecutors. cutimes.com

Altoona, PA: Sheetz tests new blue lighting to deter heroin addicts
Sheetz is testing out blue lighting in one location's restrooms to deter heroin addicts from shooting up in the convenience stores. The blue lights are designed to prevent people from finding their veins, according to the convenience store's corporate office. Police in Altoona said they do see overdoses in public restrooms about once or twice a month. wjactv.com

'Mugger' turns out to be overzealous Safeway loss prevention officer, $400k suit says

Canadian Retailer Roots to open 10 Canadian & 14 U.S. Stores

Net Neutrality Supporters to Protest at Verizon Stores Nationwide Thursday

ASIS Rebrands Annual Security Conference as 'Global Security Exchange'

About 50 Protesters again interrupt business at St. Louis Galleria

Quarterly Results

Barnes & Noble Education Q2 comp's up 15.1%, sales up 23%
Home Depot Q3 comp's up 7.9%, revenue up 8%
RH Q3 comp's up 6%, net sales up 8%
Canadian Dollarama Q3 comp's up 4.6%, sales up 9.7%
Couche-Tard Q2 merchandise & services comp's excluding CST Brands up 0.7% in U.S., 1.6% in Europe, down 1.6% in Canada, total merchandise & services sales up 23%
J.Jill Q3 comp's down 0.6%, net sales up 1.6%
Hudson's Bay Co. Q3 consolidated comp's down 3.2%, sales down 4.2%
   Saks Fifth Ave comp's up 0.2%
   DSG comp's down 3.7%
   HBC Off Price comp's down 7.6%
   HBC Europe comp's down 3%

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Top Five Emerging Cybersecurity Trends for 2018
Although external cyber attacks continue to become more sophisticated, the primary security threat still comes from insiders. To keep up with the evolving threat landscape, organizations may have to rethink their security strategies and come up with new approaches to tackling cybersecurity issues. Netwrix predicts that the following trends will play a significant role in 2018:

Blockchain for IT security. Blockchain technology enables data storage in a decentralized and distributed manner, which eliminates a single point of failure and prevents hackers from compromising large volumes of data.

Focus on insider threats. Netwrix's 2017 IT Risks Survey found that most organizations lack visibility into user behavior, which makes them vulnerable to insider threats.

Continuous Adaptive Risk and Trust Assessment. Since protection against behind-the-perimeter attacks is not sufficient today, Gartner suggests a Continuous Risk and Trust Assessment Approach (CARTA), which sees security as a continuous process that changes all the time and has to be regularly reviewed.

Growing demand for advanced analytics. Because security software generates massive amounts of data, organizations need advanced analytics to gain a complete picture of what's going on in their IT environments.

Organization-specific approach to IT security. Organizations will expect vendors to offer more personalized security solutions that address specific pain points depending on a company's size, IT environment complexity and budget. businessinsider.com

Study: Simulated Attacks Uncover Real-World Problems in IT Security
Some 70% of simulated attacks on real networks were able to move laterally within the network, while more than half infiltrated the perimeter and exfiltrated data.

Organizations continue to focus on protecting the perimeter while neglecting to monitor bad guys getting inside and ultimately pilfering data, says a security researcher at SafeBreach, which released a new report today.

In 3,400 breach methods used for 11.5 million attack simulations, SafeBreach in its new Hacker's Playbook Findings Report found that virtual attackers had a more than a 60% success rate of using malware to infiltrate networks. And once in, the malware could move laterally roughly 70% of the time. In half the cases, they could exit networks with data, according to simulated attacks SafeBreach conducted on its customers.

Webber points to the amount of money and solutions he has seen customers pour into protecting the perimeter, yet the majority of simulated malware attacks were still able to move around and steal information. darkreading.com

How IoT Security Devices Helped Nab a Suspected Serial Shooter
In May 2016, a drive-by shooter began to turn a major city in Silicon Valley into an urban hunting ground. Working across a roughly 10-square-mile area, the perpetrator fired a pistol at five vehicles by the end of June but did not succeed in directly hitting any of the motorists. One driver suffered a graze wound, while shrapnel or glass injured another. Police feared it was only a matter of time before the shooter maimed or killed someone.

A detective assigned to the case reached out to Will Manion, a decorated retired homicide detective working with IoT security device specialist V5 Systems based in Fremont, CA. The team at V5 Systems agreed to help come up with a game plan to catch the shooter. They deployed six mobile HD security cameras, each linked to a gunshot detection system and a gateway computer integrated into a single system. Because each of the IoT security devices was solar powered and wireless, police could relocate them as needed without worrying about obtaining permits or digging trenches for cables. ioti.com

Zappos Buyers Ask 9th Circ. To Revive 2012 Data Breach Suit
A putative class of Zappos.com customers urged the Ninth Circuit on Tuesday to revive privacy claims over a 2012 data breach that affected 24 million shoppers, saying the online shoe retailer broke its promise to provide a secure purchasing site. law360.com


Loss Prevention experts explain how to make the shopping season safe
With the holidays upon us once again, retailers can expect to see their stores filled with people buying gifts for friends and family. But potential fraudsters view this as their own time to rejoice. We ask loss prevention experts for their advice on how to make this a safe shopping season. canadiansecuritymag.com

Leading Risk Managers 2017
Michael Coladipietro, Director, risk management, Longo's
For the past two years, Michael Coladipietro has served as director of risk management at Longo's, a Canadian-owned organization that operates full-service grocery stores across the GTA as well as through the website www.GroceryGateway.com.

Looking back to the start of his risk management career in corporate security, Coladipietro learned through the process of earning his Certified Protection Professional designation that "planning and prevention are the key to protecting people and assets," he says. "This is still my first approach and methodology in developing any risk management program." insurancebusinessmag.com

Surveillance cameras near change rooms raise privacy concerns across Canada
Crystal Jardine was inside Honey on Saturday trying on a dress, when she says her mom noticed a camera planted over the change rooms. The pair, who were also there with Jardine's young daughter, say they didn't notice any signs that notified customers surveillance cameras were installed. CityNews reached out to Honey's media line on Sunday to ask about the placement of the cameras, but a response had yet to be provided.

Yorkdale mall, the landlord, says it's not involved in their tenants loss prevention approaches but tells CityNews that although the retail store's cameras seemed to be placed near changing rooms, it appears they were pointing to the font of the store. citynews.ca

Counterfeits Transiting Canada Destined for U.S. Not Stopped or Seized by Canadian Customs
Canada in talks with Trump officials over fresh demands to curb phony goods

Internal document reveals potential compromises in longstanding trade irritant with U.S. over fake imports.

The Trump administration wants Canadian customs officers to begin seizing so-called fake imports even if the goods - largely from China - are merely transiting through Canada to markets in the United States and elsewhere.

Under a Canadian law in effect from 2015, customs officers can seize only those fake imports destined for the Canadian market. cbc.ca

Ottawa, ON: Fishy business - Group finds widespread seafood fraud
Nearly half of seafood mislabeled
The advocacy group says of the grocery stores and restaurants it visited earlier this year, nearly half the samples of seafood collected and tested - 45 out of 98 - were mislabelled. One third (33) were considered species substitution, since the name on the menu or label did not match the type of fish being sold.

What's more, escolar - known as "the laxative of the sea" as it can cause acute gastrointestinal symptoms such as diarrhea, vomiting and nausea - was found to be a common substitute for both white tuna and butterfish. ipolitics.ca

Competition Commissioner says HBC may be withholding info in pricing probe

Canadian Retailers Not Taking Cash on Rise

Is Dollarama about to meet its match?
Miniso, Japan's $2.99-store, to open 500 shops

MPs give Equifax Canada's chief privacy officer a rough ride over data breach of 19,000 Canadians

Legal Battle with PayPal Canada Shows Need for Online Merchants to Understand, Assess Payment Fees

Metro to Buy Jean Coutu Group pharmacy chain

Roots plans 10 new locations in Canada

NCIX files for bankruptcy after closing all retail stores

Strong retail showing signs of weakening

Montreal-based Souris Mini - 29 stores - files creditor protection

Calgary, AB: 1 of 2 men fatally gunned down in Superstore parking lot was not intended target
One of the victims in a double homicide that appeared to be a drug-related hit was not involved in any criminal activity and wasn't targeted in the shooting, police said Wednesday. "It is believed that Amr was not the intended target in this shooting and investigators do not believe he was involved in any criminal activity at the time of the shooting," said acting Insp. Paul Wozney. Amr's father, Ismail Amr, told members of the media that initial coverage of the shooting that suggested his son had criminal ties was hurtful and baseless. cbc.ca

Winnipeg, MB: Security guard pulls suspected knife on Toys 'R' Us shoplifter

Abbotsford, BC: Security guard stabbed at Sevenoaks Shopping Centre

(Update) Windsor, ON: Man pleads guilty to Tim Hortons shooting

Barrie, ON: Four suspects sought following $1,200 theft from mall

Ottawa, ON: Man charged after 3 businesses robbed within 100 minutes

Toronto, ON: 4 teens facing a total of 33 charges in armed robberies

Surrey, BC: Grinches steal 50 Christmas trees from garden centre

Montreal, QC: Molotov cocktail thrown into Centre St. store

Calgary, AB: Fire Department investigating cause of second-alarm strip mall fire

Niagara, ON: Wrong turn leads 2 men to border inspection and credit fraud charges

Red Deer, AB: Warrant issued for man after counterfeit cash and guns seized

Robberies and Burglaries

C-Store - Montreal, QC - Armed Robbery
C-Store - Ottawa, ON - Robbery
Fast Food - Ottawa, ON - Robbery
Gas Station - Ottawa, ON - Robbery

Goodies Convenience Store - Brampton, ON - Armed Robbery
Mac's - Thunder Bay, ON - Armed Robbery
Roulston's Pharmacy - Port Dover, ON - Armed Robbery
Running on Empty - Red Deer, AB - Armed Robbery
T-Mobile - Windsor, ON - Armed Robbery
Unknown business - Winnipeg, MB - Armed Robbery


Innovators in EAS, Video & RFID

WG Security has made its mark in the industry as the solution provider for chronic shortage problems for many retailers who look to them for answers. Ed Wolfe, Vice President of Business Development for WG, tells us about some of the chronic problems they've helped their customers solve. Learn about the genesis of the Ninja Tag, their 4-alarm WAVE program, and how their ability to remote monitor systems installed with WiFi/GSM capability improves their response to service issues.

Quick Take #2

While the rapidly changing retail landscape presents many challenges for LP executives, there are also many opportunities out there. If you find yourself out of work, Joe and Amber explain why there's plenty of reason to stay optimistic.

Solution Providers: Have a video or commercial you want to publish? Contact us 



Online Fraud Transactions Up Sharply
Today, LexisNexis Risk Solutions released its comprehensive 2017 True Cost of Fraud? report, for the retail sector. The study includes a survey of over 650 risk and fraud executives in multichannel retail organizations, and details current trends in retail fraud and the effects these have on the ability of merchants of all sizes to prevent and catch fraudulent transactions.

This year, every dollar of fraud cost merchants $2.77, up from $2.40 a year ago, according to the Fraud Multiplier tool. Also, the report finds that the volume of fraud has risen sharply in the last year-from a monthly average of 206 to 238 successful fraudulent transactions, and from 236 to 257 prevented fraudulent transactions-while the level of fraud as a percentage of revenues has also inched upward from 1.47 percent to 1.58 percent.

What's driving fraud increases are merchants with online channels and sales of digital goods, particularly where they have international transactions. The cost per dollar of fraud, among merchants with international transactions is significantly higher than those merchants with domestic-only transactions. This coincides with the rise in account hacking and takeovers.

Notes LexisNexis Risk Solutions vice president of fraud and identity management strategy, Paul Bjerke: "With online fraud outpacing reported growth in e-commerce sales volume, we can point to EMV implementation at physical retail stores as a cause. Also in the digital space, botnet fraud also has risen dramatically, which correlates with the rise in e-gift card volume and fraud."

For merchants with digital and physical goods, the LexisNexis Fraud Multiplier? has increased 63 percent since last year, rising from $2.18 to $3.56. tmcnet.com

Dozens of New York City Retailers Sued for website ADA-compliance for the Blind

Wal-Mart Stores, Inc. Officially Changing Name to Walmart Inc., Dropping the Word Stores
It's All About eCommerce Now - Simple & Brilliant & About Time

Coty & Other Luxury Brands Win Big in Europe's High Court - Prevents Retailers From Reselling Their Brands

e-commerce growing 4x faster than in-store & Mobile driving most of it

Online menswear retailer Indochino to open 18 stores

YouTube reveals 'action plan' to tackle spate of brand safety issues

Amazon Got Busted Selling Counterfeit Mercedes-Benz Parts -- Now Everything May Change

Alibaba Is Facing a Revived Lawsuit Over Not Doing Enough to Stop Counterfeit Goods

'Urgent action' needed to tackle online fraud, say MPs in UK


Husband, Wife Duo Resell $1.6M in QVC Returned Cosmetics Meant for Disposal
A Roanoke federal judge sentenced a North Carolina woman Tuesday for a tax violation related to reselling cosmetics returned to the TV and web retail giant QVC.

Charon Ray, 47, was married to a man with whom QVC contracted in Greenboro, North Carolina, for disposal of returned cosmetics, court papers said. David Crowley allowed Ray to pick from the returned items during a weekly visit to his warehouse and she sold them online for more than $1 million, court papers said.

Ray, of High Point, North Carolina, split the proceeds of the returned cosmetics sales with Crowley, a principal at Southern Logistics and Environment, court papers said. The arrangement ran for eight years starting in 2005 and continued after they divorced, prosecutors said.

Ray sold both to retail consumers and to at least 23 distributors who in turn sold the goods to their customers, using such channels as eBay, court papers said. "The potential reach of Ray's fraud and deception is widespread, as it is impossible to determine the number of customers who purchased the illicit returned cosmetic products online from Ray or one of Ray's distributors," court papers said.

Ray pleaded guilty to a single charge of filing a false tax return. Prosecutors said she failed to report at least $1.6 million in income from 2009 to 2013 and pay $455,109 in related income taxes. As a condition of her plea agreement, she paid back taxes and must pay a $40,000 fine. roanoke.com

From Russia With Love
Five Defendants Arrested In Bottle-Return Bust

Group allegedly used false invoices and kickbacks to transform 5¢ recycling deposit into lucrative fraud extracting hundreds of thousands of dollars from victim companies justice.gov

Tulsa, OK: Police arrest 2 accused of stealing at least $18K in merchandise
Police say two serial larceny suspects are in custody after getting away with several thefts over the last year. Matthew Donaho, 31, and Katina Scott, 41, were arrested Tuesday after an officer pulled Scott over for a traffic stop and found out she had outstanding warrants for her arrest. Police say Donaho and Scott have been committing crimes together at several stores in the Tulsa area since at least October 2016. Altogether, the two have stolen more than $18,000 in merchandise and have more than 30 open charges against them, according to police. On Dec. 4, police say Scott stole two shopping carts with around $3,500 worth of merchandise in them from Toys 'R Us. Police say Scott and Donaho hit up the same store three times before that -- they reportedly stole $1,800 worth of merchandise Nov. 17, more than $1,000 in merchandise Nov. 16 and around $2,000 in merchandise Nov. 11. Other stores Hit: Michael Kors, Lowes, Home Depot, Dollar General, TJ Maxx, Ulta Beauty and Victoria Secrets. ktul.com

Framingham, MA: Unmoved by shoplifting suspect's request, judge yanks bail; $5,400 Theft from Target
Unmoved by a lawyer's plea to give his client a break, a judge on Monday revoked bail for a Marlborough woman suspected of stealing $5,400 in merchandise from Target. Tammy Kendrick's lawyer, Kenneth Gross, said releasing her would amount to a "measure of humanity." Kendrick, 42, has a 3-year-old daughter and needs to be home with the girl. Judge David Cunis was having none of it.

"She has a 21-page record filled with nothing but stealing," said Cunis. "Pages and pages of shopliftings. Pages and pages of larcenies. Pages and pages of receiving (stolen property)."

Target security said Kendrick had filled a cart with various items and tried to leave without paying. When they stopped her on Friday, they discovered the total value of the items stolen was more than $2,000. They said that Kendrick had also stolen from the store on Wednesday. That day she got away with more than $3,300 worth in merchandise, Meltzer said. metrowestdailynews.com

Pleasant Grove, UT: Two arrested for fraud after buying $13,142 in doTerra merchandise

Las Vegas, NV: Two suspects in Retail Robbery ring arrested; tied to at least 8 crimes

Belmont County, OH: Professional Shoplifter joins co-defendant in Jail

Refund Scammer Busted Hitting 7 Home Depots for $17,118 in Nassau, N.H.

Janesville, WI: C-Store Cigarette Thief tries to sell loot on Facebook 'Swapmeet' page

Bayonne, NJ: AT&T store robbed at gunpoint, $14K in merchandise stolen

San Bernardino County, CA: A man, woman, and 2 teenage boys arrested for $4,000 theft from Macy's in Victoria Gardens

Maricopa County, AZ: Sheriff's Detectives arrested 2 suspects in $2,259 electronics theft from Target

Myrtle Beach, SC: Victoria's Secret Shoplifters make off with $1,000 of merchandise in pajama heist

Houston, TX: Career criminal allowed to return to streets after 32 arrests

Amite, LA: The Tangipahoa Parish Sheriff's Office Organized Retail Task Force and the Hammond Police Department have joined forces to assist retailers with Organized Retail Crime

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Visit the ORC Resource Center


Shootings & Deaths

Dawson, GA: Bystander shoots at man allegedly attacking deputy outside gas station
Officials say a deputy was giving the man a ride to a Chevron gas station in Dawson County. The deputy was about to give the man money, when the suspect began to beat the deputy in the face and head with his fist. A bystander saw what was happening, pulled out her gun and shot at the suspect, who ran across the street to McDonald's. Deputies say the man then assaulted a woman at the McDonald's. wsbtv.com

White Supremacist threatens to kill mall security officer Port Orchard, WA

Robberies & Thefts

New York: Armed robber steals $700K from high-end watch store

Houston, TX: Police impersonator wanted in several pharmacy robberies

Greece, NY: Police Officer struck by car driven by fleeing American Eagle thief; Officer to make a full recovery

Washington, DC: FBI's 'court authorized law enforcement' actions in DC connected to gang activity

Dalton, GA: Belk Shoplifting suspect punches guard, flees store

Harris County, TX: Shoplifting suspect bites LP at Sam's Club; $500 theft

Bastrop County, TX: General store robbed in rash of recent crimes

Ramstein, Germany: U.S. Air Force Chaplain found guilty of theft from a Grocery Store

Melbourne, AU: Female Employee doused in Gasoline by Robbery suspect

Piercing Pagoda in the Flatirons Crossing, Broomfield, CO reported a Grab & Run on 12/5, items valued at $3,000

Sentencings & Arrests

Prince William County, VA: 3 arrested in connection to 5 armed robberies

Madera, CA: DA pushing for life sentence for suspect in C-Store Murder

Las Vegas, NV: Man sentenced to 6+ years for two armed robberies in a week

Columbus, TN: Gunman convicted of convenience store killing and shootout with officers

Bomb Threats

Palestine, TX: Bomb threat clears Walmart


AT&T - Bayonne, NJ - Armed Robbery
AT&T - Manatee County, FL - Armed Robbery
Boost Mobile - Waco, TX - Robbery
C-Store - Jackson County, FL - Burglary
C- Store - Raynham, MA - Armed Robbery
C-Store - Bastrop County, TX - Armed Robbery
C- Store - Columbia, MD - Armed Robbery
C-Store - Aliquippa, PA - Burglary
C-Store - Janesville, WI - Burglary
C-Store - Floydada, TX - Armed Robbery
C-Store - Springfield, OR - Armed Robbery
Domino's - Evansville, IN - Armed Robbery
Flower Shop - Princeton, WV - Robbery
Liquor Store - Leonardtown, MD - Armed Robbery
Metro PCS - Tulsa, OK - Robbery
Pharmacy - Hazard, KY - Armed Robbery
Sally Beauty - Pima County, AZ - Armed Robbery
Sherwin Williams - Monticello, AR - Armed Robbery
Thrift Store - Lee County, FL - Burglary
Tobacco Store - Aliquippa, PA - Burglary
Walgreens - Houston, TX - Armed Robbery
Walgreens - Janesville, WI - Burglary
7-Eleven - Portsmouth, VA - Armed Robbery
7-Eleven - Norfolk, VA - Armed Robbery


Daily Totals:
18 robberies
6 burglaries
0 shootings
0 killings




Ben Dugan, CFI
named ORC & Corporate Investigations for CVS Health

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Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
Marlborough, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Sr. Director Asset Protection Retail Operations
Austin, TX

This role reports to the Global Vice President of Retail Operations. This person will be responsible to develop a Global loss prevention strategy, outlining policies, goals and objectives that meet regional needs while providing a safe shopping environment consistent with Whole Foods Markets brand...

Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional Asset Protection Director
Seattle, WA

The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Area LP Manager - Nor Cal
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses and protect company assets and make recommendations to improve inventory shrinkage, safety and overall store controls...

Store Loss Prevention Manager
Daly City, CA

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

District Asset Protection Manager - Detroit/Saginaw
Taylor, MI

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

Loss Prevention Investigator
Northern Virginia/DC

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Wawa is a diverse, talented and customer friendly organization, where our associates are our most valuable asset. We offer educational assistance programs, advancement opportunities, competitive compensation, excellent healthcare benefits, 401(k) with company match, Employee Stock Ownership Plan, and Employee Resource Groups with a focus on veterans, women, LGBTQ, young professionals, and diverse cultures.

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

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What Needs to Be Done to Be a Great Leader

A Sign of Great Leadership? It's Not About Correcting Mistakes, It's About This One Trait 
It's natural for leaders to want to fix problems, but great leaders go one step further. They encourage everyone to be fixers as well and learn from mistakes. Accept people for who they are now

6 Things Leaders Do To Set Themselves Apart From the Pack 
Life has a way of getting away from us sometimes, but leaders have to make things happen, not just let things happen. Here are six strategies any leader can use to keep things running smoothly and stay out in front. Front-load your day

The Best Managers Do These 6 Key Things Differently
Effectively managing others is a science and an art. Some tend to naturally be stronger at leading others, but anyone can learn to be an effective manager if given the proper training. Here are six tactics that can turn anyone into a great leader. Give your team space

To Be a Great Leader, Start Taking 100% Responsibility
Being a leader is a process and a mindset. It's not something that's given to you, you have to step into the role and claim it. Great leaders take 100% responsibility, and here's how they do it by maintaining high standards. Success starts with you


Submit Your Group LP Selfie Today!


Seems like the longer a process goes, the harder it is for everyone to stay focused on the initial purpose and maintain the enthusiasm as when it began. Time and difficulty have their impact, but maintaining the passion and enthusiasm is up to each person. With the last step seemingly the easiest, it is usually the most critical step of all and many tend to approach it as if it is a mere formality when, in reality, that last step can be the biggest and, if you do not watch out, it could be a step right off the cliff.

Just a Thought,
Gus Downing

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