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 12/7/16 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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Fire Safety Is Everybody's Concern
Fire Marshall paid us a visit today - Talking about Oakland

They're visiting everybody over the next month in this city!
What about where your stores and warehouses are?

Gap Fire Update: Reward Offered, Photo of Fire Starting Found on Social Media
By Gordon Smith, The D&D Daily
New York State Police Public Information Officer, Trooper McMorris, stated today that the investigation into the Gap distribution center fire is ongoing in partnership with the Bureau of Alcohol, Tobacco and Firearms and Explosives.

Trooper McMorris said that there is still a $15,000 reward being offered for information leading to the arrest and conviction of the person or people responsible.

Troop McMorris did state that the New York State Police and the ATF are aware of a photo that was circulating on social media which appeared to show a fire igniting on a series of shelves resembling the Gap warehouse. This photo has since been pulled from the WRRV news story.

Nedap's !D Top RFID overhead reader wins "Most Innovative Product" award at Briques d'Or ceremony
At the 16th Briques d'Or ceremony organized by the club Enseigne & Innovation in France, Nedap won the Brique d'Or for the most innovative retail product with its ID Top - a ceiling-mounted RAIN RFID reader.

Nedap's ID Top was recognized as the most innovative solution by the jury, because this ceiling-mounted RFID reader takes up no selling space in the store, offers reliable detection and prevents false alarms with state-of-the-art tag filtering and direction detection. Read more here.

 
Handing Over Security to a Relentless Al
Amazon Go may kill retail jobs but privacy is the real victim

In Amazon Go's world, you swipe your phone when you walk in - through barriers more akin to a stadium entrance or a subway station than a regular market - and then get busy filling your bags. Whatever you decide you want, the computer tracks; put something back, and it's automatically removed from your list. At the end, you don't queue up to pay: walking out the door is enough to charge everything you picked to your account.

I suspect the broader implications for Amazon Go aren't so much about cashiers at registers, but security guards. Stores are already full of cameras looking out for shoplifting, of course, but there's usually a human set of eyes watching the displays. If something finds its way into a pocket out of sight of that, and isn't tagged to set an alarm off at the door, it gets stolen.

That, theoretically at least, couldn't happen in an Amazon Go powered store. Even if it didn't replace people at the checkout with automatic billing, it's still watching whatever you pick up and tracking you as you move around. Not only will the products you change your mind on and put back on the shelf probably start showing up in personalized adverts when you next browse online, if you decide you deserve a five-finger discount you're more likely to be caught in the process.

With millions at stake every year from store theft, we're already resigned to Big Brother watching over us as we browse. Unless you're so profligate a thief that you have your mugshot pinned up next to the CCTV screen, however, you're judged not by your identity but by your current behavior. The cameras may be watching you, but they don't know who you are.

The technology involved in Amazon Go changes all that. Suddenly, you're not an anonymous shopper in the aisles, but a known quantity. Not only followed by an all-seeing eye around one location, but potentially remembered as you move from store to store.

How comforting a thought that is will vary from person to person, and I'm sure many will settle on the idea that "if you've got nothing to hide then you've nothing to worry about." All the same, the erosion of privacy while in public - and in ways individuals might not realize is taking place - is something worth paying attention to. This cookie for the real-world needs a privacy policy everyone can get behind.

What I suspect has retailers really rubbing their hands in glee, though, isn't making checkout staff redundant; instead, it's handing over store security to a relentless AI. The fact that we're giving up even more of our privacy in the process might be enough to give shoppers even more pause for thought.

Editor's Note: Obviously the writer hasn't heard about facial recognition. Just a thought.  slashgear.com

6,000 Retail Employees Polled - 44% have been Physically or Verbally Abused by Customers
Are retail associates ready to deal with abusive customers?

In a recent study by The Shop Distributive and Allied Employees' Association, which represents retail and fast food workers in Australia, they found that 6,000 members polled nationally, 44.4 percent had been abused physically or verbally by a customer.

In the article retail workers in Australia told stories of being spit on and yelled at by angry customers. One retail manager said that since he has been dealing with refunds and loss prevention, people have gone as far as to throw things at him and threaten him with a knife. In response to the growing problem of abuse, the union is launching a campaign to call on customers to "keep your cool" with retail workers.

The internet is littered with personal anecdotes and news stories about retail workers outside of Australia facing down abusive and violent customers, especially in the context of attempting to confront shoplifters. In a 2013 post on one forum, an employee seeking retail management work expressed concern that being attacked and forced to defend oneself could result in the manager being fired. An online legal resource confirms that this is often the path of least resistance for an employer to avoid legal liability.

A U.K. government organization called Health and Safety Executive (HSE) released a document called Preventing Violence to Retail Staff, to address the issue of customer abuse, the first version of which was released in 1995.

The OSHA website reports that nearly two million workers in the U.S. each year report having been the victim of workplace violence, but does not split out statistics on employees who are victims of attacks or abuse by customers. It does, however, note that working with roles in which employees exchange money with the public increases the probability that an employee will be the victim of workplace violence. retailwire.com theage.com osha.gov

New York City considers ban of on-call scheduling in retail
The New York City Council on Tuesday introduced a package of bills that would ban on-call scheduling and other inflexible, unpredictable scheduling practices deemed unfair by retail workers and many policymakers, according to the council's website.

The bills in some cases go further than what has been proposed by Mayor Bill de Blasio, who said in September he would push for legislation to give fast food and retail workers advance notice of schedules and penalty pay for last-minute changes.

The state of New York has also pushed against on-call scheduling practices, with New York Attorney General Eric Schneiderman's office warning several retailers that aspects of such practices are already against state law, which prompted Urban Outfitters, Gap Inc., L. Brands, J. Crew, Pier 1 and Abercrombie & Fitch to end on-call scheduling.  retaildive.com

Beaver Dam, WI: Police set up group to reduce retail thefts

Executive Director of Safety and Risk Management for YMCA in the Pacific Northwest (Pierce and Kitsap Counties)

Starbucks to nearly double store count by 2021; two new formats in works

PC Richard Pushes To End Shopper's FACTA Suit for publishing expiry dates on receipts

American Apparel Notifies 3,500 CA. Workers Of Possible Layoffs

American Apparel to Close Nine Stores by the End of December

Quarterly Same Store Sales Results
Barnes & Noble Education Q2 comp's down 2.9%. sales up 2%

 

The Science of Shoplifting: Seasonal shoplifting is huge, but retailers are fighting back. And they're doing it with science.

Almost 40 retail chains are working together, alongside University of Florida scientists to develop more effective anti-theft technologies and tactics.

Theft and fraud cost US retailers billions in annual losses, as well as generating violence, demonstrating human decision-making gone bad. UF scientists are working with over 75 technologies in their Innovation Lab, as well as in over 20 stores in Gainesville, Florida to refine ways to deter crime attempts in a variety of environments.

Retailers including Walmart, Target, Lowe's, Home Depot, CVS, Walgreens, Bloomingdales, Best Buy, AutoZone, Verizon, T-Mobile, Toys R Us, TJ Maxx work together in the Loss Prevention Research Council via 11 working groups to tackle in-store, parking lot, supply chain and online crime and loss problems with the UF Crime Prevention Research Team.

Crime control techniques are designed to make theft seem too risky, too difficult, or not worth it to would-be thieves. After these tactics are developed or enhanced, active criminal offenders are exposed to these "treatments," and many are evaluated in dozens of stores using medical style field experiments known as randomized controlled trials.

UF Research Scientist Dr. Read Hayes is available to showcase ongoing anti-theft research in this one of a kind crime prevention laboratory, or discuss recent innovation and results:

rrhayes@ufl.edu
321-303-6193
 


All the News - One Place - One Source - One Time
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Airman Charged With Selling $50k in stolen goods on eBay


Global Asset Protection partnered with Homeland Security to investigate the taking down of a Senior Airman in the Air Force. Zachary Sizemore allegedly stole and sold at least 38 pieces of military equipment through eBay between 2013 and 2016 for a total value of about $50,000. He served as the security forces armorer, which means he was responsible for inventory control of military equipment, including night-vision devices. Individuals who steal government property costing more than $1,000 can be prosecuted as a felon and is subject to up to 10 years in prison, a maximum fine of $250,000, or both. Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com.  

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Long-time Lowe's LPM and Rookie NJ State Police Officer Killed in Crash
Following every young LP executives' dream

A recently married rookie state trooper responding to an emergency call about an erratic driver was killed in a violent wreck on a highway when the erratic driver, traveling in the opposite direction, crossed a grassy median and slammed into his marked cruiser head-on, authorities said.

Trooper Frankie L. Williams was an Atlantic County resident who joined the force this year and was simply following every LP executives' dream to become a state police officer.

Before becoming a trooper, Williams worked more than eight years at a Lowe's store as a Loss Prevention Manager and customer service associate, while also going to Atlantic Cape Community College. He earned a bachelor's degree in criminal justice in spring 2012 from Rutgers University-Camden's program, attending classes at a Rutgers program offered at ACCC. Currently, he was pursuing a master's degree in criminal justice at Rutgers.

According to the Daily Journal, he will be remembered for his infectious energy and passion for his career. Williams was just 31. thedailyjournal.com abcnews.com 






50% of Largest 48 Retailers Failed To Meet PCISS
100 percent of holiday retailers vulnerable to cyber security issues

From April 2016 to October 2016, SecurityScorecard analyzed the security posture of the 48 'Biggest Holiday Retailers' to find the most prevalent security vulnerabilities and compliance issues.

The company studied the 48 largest retailers as indicated by the National Retail Federation. It finds that more than 50 percent may have failed to meet the Payment Card Industry's Security Standards (PCISS). It also uncovered issues including malware infections, use of end-of-life products, weak network security and low security awareness among employees.

Overall 100 percent of the biggest holiday retailers were found to have multiple issues with domain security, which increases the risk of hackers impersonating a retailer's site and falsifying a checkout form to obtain a user's credit card information. Over 90 percent have an SPF Record missing, which increases the risk of an email spoofing attack reaching consumers, and nearly 80 percent may not be using intrusion detection or prevention systems to monitor all traffic within the cardholder data environment.

Other findings are that in October 2016, 83 percent had unpatched vulnerabilities and 62percent of were using end-of-life products in the last month, which makes them more susceptible to a number of attacks or exploits. Also 43 percent of major retailers were infected with malware between April and June 2016.

You see more details of the findings in the full report which is available from the SecurityScorecard website. betanews.com

The Threat Among Us
What to Include in Your Insider Threat Programs

In reality, every organization should function with the assumption that every employee and partner is a "potential" threat. In my professional opinion, every information security program should be based around the fact that everyone is a potential threat. Period. Then build policies and monitor with that understanding in mind.

According to IBM's recent analysis of cyber-attacks and incident data breaches caused by insiders are both malicious and unintentional. Designing an insider threat program with these key components in mind with help enterprises better detect insider threats and quickly recover from any incidents.

• Create a clear and formalized policy that is continuously updated with full and frequent corporate-wide participation
• Identify the leadership parties responsible for oversight of the program which should include insider threat awareness training programs
• Include procedures for confidentially reporting suspicious behaviors
• Utilize technical data and behavior analytics that detect anomalies
• Determine clear procedures for responding to and communicating about insider threat  cioonline.com

Solve cybercrime by permanently linking physical space and cyberspace
Virtually every cyber threat is enabled by the failure of most online identity verification systems to reliably connect a person's physical identity with his or her cyber identity. Solving this problem will dramatically improve global cyber security.

From more than 12 years of intensive study of the issue, one expert has concluded that absence of reliable, hack resistant identity verification is the root cause of nearly all cyber-attacks and data breaches. This includes failure to identify (human or machine) senders of conventional email, a very serious problem leading to malware infection. 

The best way to frame the problem is to imagine two spaces. The first is physical space where human beings and hardware reside and the second is cyberspace which is completely nonphysical. So what kind of identity proof should we employ when crossing the physical/cyber-space boundary?

The only possible answer is biometrics. Only a biological measurement - fingerprint, finger vein pattern, iris pattern, or some other attribute uniquely associated with a human in physical space - can reliably link a physical-space identity to his or her cyber-space identity.

Some biometric measures are better than others. Fingerprints, iris patterns, voice or facial recognition all have the disadvantage of being relatively easy to obtain from latent sources (fingerprints left on a wine glass, for example) or from photographs or surreptitiously obtained voice recordings.

One of the more interesting methods is gait analysis using the sensors built into most smartphones. A phone's accelerometer and gyroscope sensors record a person's physical movements which are unique to each individual. This kind of biometric measure is extremely difficult to hijack since an exploit would require, at a minimum, some kind of video recording of the target user's unique walk, arm movements, and certain static physical attributes. This method has the additional advantage of providing 'zero factor' user authentication. A person would not have to scan anything or take a photograph. The authentication is always 'on'.

Since so many cyber threats are, at their root, effective because of the broken link between physical space and cyberspace, adoption of some form of biometric credential is the only way to comprehensively stop cyber threats.  csoonline.com


Backdoor accounts found in 80 Sony IP security camera models
Sony released firmware updates to remove the accounts that could give hackers full access to the cameras.

Many network security cameras made by Sony could be taken over by hackers and infected with botnet malware if their firmware is not updated to the latest version. Researchers from SEC Consult have found two backdoor accounts that exist in 80 models of professional Sony security cameras, mainly used by companies and government agencies given their high price. csoonline.com









46% of Canadians Shopped for Deals on Black Friday
67% of Black Friday shopping took place online

Canadians seem to have officially adopted our American neighbours' biggest holiday shopping bonanza, with 46 per cent saying they shopped on Black Friday this year and 37 per cent on Cyber Monday. And the majority of Canadians who shopped on Black Friday and Cyber Monday did so online - 67 percent and 89 percent respectively. In fact, (bosses, look away) not only did many shoppers stay up late the night before to catch deals, many employees did their online shopping while at work. 45 per cent say they shopped while at work on Black Friday and 41 per cent on Cyber Monday. yahoo.com

Labour shortages squeezing B.C. restaurants and retailers
Pizza Hut Can't Open New Stores - Can't Find Help

Staffing shortages are so acute at Pizza Hut in B.C. that the company has been forced to hold off opening new locations.

Shakib-Zadeh said the entire quick-service restaurant industry is under staffing pressure as B.C. has essentially reached full employment. It's getting as bad as in 2007, she said. The problem is most acute in the city of Vancouver and in smaller towns.

Over half of CFIB members say they are having difficulty finding skilled people, and 44 per cent of members are afraid the shortage will hurt sales or production now and into the holidays. theprovince.com

Do Pawn Shops Promote Crime & Attract Transients?
Edmonton Officials Think So
Frustrated councillors ask for review of pawn shop approvals

City officials have agreed to review where they allow pawn shops after two new stores sparked controversy in Old Strathcona and Inglewood.

Another proposed pawn shop would be just across the street from another pawn shop. We don't want to create a hub," said Marie-Laure Polydore, the association's executive director, regarding a site near 118 Avenue and 123 Street.

In the Whyte Avenue case, the development officer said there was no proof a pawn shop generates or attracts crime, and no rules limiting the number of pawn shops in either area.

In the Whyte Avenue case, the pawnshop owner said his stores don't cause crime because serial numbers are registered with police and less than one per cent are stolen. It also won't attract transients because they usually don't have the two pieces of government-issued ID required and a fixed address.

David Hales, branch manager for development services, said they might return with limits on how close pawn shops can be to each other. edmontonjournal.com

Costco investigated over allegations pharmacy directors accepted kickbacks for certain brands
Costco is being investigated by Ontario's Ministry of Health for its compliance with the province's legislation on selling pharmaceutical and over-the-counter drugs.

The health ministry investigation comes after the Ontario College of Pharmacists (OCP) announced it would hold disciplinary hearings for two Costco pharmacy directors because of allegations that they accepted kickbacks for stocking certain brands.

The ministry and college are both investigating the retail giant for violations of the Ontario Drug Benefit Act, which has a provision saying that operators of pharmacies, pharmacy management and staff cannot accept rebates for stocking drugs. A Costo spokesman said the company stands by an earlier statement by its legal counsel, which said it was confident it had complied with the legislation and would co-operate with the probe. cbc.ca

This is Canada's most expensive street for retail rents
The 'Mink Mile' in Toronto - Canada's Most Expensive


Canadian retailers are losing the omnichannel war against U.S. rivals

Canadians just aren't clicking as only 2% of sales are made online

Hudson's Bay Co looks to cut costs after tough quarter

David Yurman expanding Canadian operations


Calgary, AB: Mall LP officer assaulted in attempted theft

A loss prevention officer was assaulted in an attempted theft from a Calgary-area shopping centre Friday evening, police said in release. Airdrie Rural RCMP responded to the CrossIron Mills mall north of Calgary at about 6:30 p.m.

A man allegedly tried to steal about $500 worth of merchandise from Saks Fifth Avenue and when confronted by a security officer, the suspect ditched the goods and assaulted the officer, who received minor injuries. cbc.ca


Edmonton, AB: Thief flees jewelry store with $28,500 gold chain
Edmonton police are searching for a suspected thief who fled a West Edmonton Mall jewelry store wearing a gold chain valued at $28,500.

The man walked into a WEM jewelry store on Sunday, Nov. 27 and was looking at some gold chains, police said in a news release Monday. "After inspecting a few smaller chains, he asked to try on a much larger one valued at $28,500," the release said. "The male put on the gold chain and then fled the store without making an attempt to pay."

Surveillance photos show the man running in a parking garage wearing what appears to be a heavy gold chain around his neck. cbc.ca

Riverview, NB: 12 firearms stolen from Canadian Tire
Codiac Regional RCMP are investigating the theft of several firearms from a Canadian Tire in Riverview over the weekend.

Police say one or more people broke into the Pinewood Road location on Dec. 3, at about 5:10 a.m., causing significant damage to the main doors and store interior. The stolen weapons include 10 Browning rifles, a Weatherby rifle and a Savage Stevens shotgun, Sgt. André Pepin said in a statement.

The suspect or suspects are believed to have fled in a dark-coloured vehicle. cbc.ca

Canadian diamond thieves get sentenced for cross-country heists
A New Brunswick judge described a diamond theft as a "professional hit" before handing down different sentences to a Toronto-area couple guilty of stealing from a Saint John jewelry store.

Grigori Zaharov and Natalia Feldman were arrested in Vaughan, Ont., on Oct. 19 after Saint John Police issued a Canada-wide warrant. The pair were captured on security cameras as they swapped a $10,000 diamond for a duplicate at W. Smith and Co. Fine Jewellers on Oct. 7.

Justice Andrew LeMesurier, in provincial court in Saint John, gave Zaharov a year in prison on top of his time already served, while Feldman received a 12-month suspended sentence with probation. The maximum penalty for theft over $5,000 is two years in prison.
cbc.ca
For more on how the pair was caught and the criminal history they leave behind, click here.

Saskatoon, SK: Employees injured after scuffle with two armed robbers

Mississauga, ON: 4th person charged after thousands of dollars worth of baby formula stolen in Guelph


Robberies and Burglaries

Canadian Tire - Riverview, NB - Burglary/12 guns stolen
John's Place - Regina, SK - Armed Robbery
Rogers Store - Airdrie, AB - Armed Robbery

7-Eleven - Nanaimo, BC - Armed Robbery
Unnamed business - Saskatoon, SK - Armed Robbery
Unnamed convenience store - Cloverdale, BC - Robbery
Unnamed gas station - New Minas, NS - Robbery
West End Convenience Store - Liverpool, NS - Armed Robbery









The NRF LP Protect 2016 Effort & Impact

Bob Moraca, VP of LP , NRF

NRF PROTECT is the nation's leading retail-specific event for those who protect retail brands, assets, people and profits. Bob Moraca, VP, Loss Prevention, National Retail Federation, gives us a look behind the curtain, sharing some of the planning and details that go into delivering an impactful LP conference each year. Learn how NRF Protect is reaching out to other industries, supporting young emerging leaders, and addressing the issues that keep LP executives up at night.

Episode Sponsored By:


LPNN Quick Take #6

Amber puts Joe on the hot seat, quizzing him on the hot topic question of the day: texting acronyms. See if Joe knows what AFK, FTF, or NIMBY means in this LPNN Quick Take.


Solution Providers: Have a video or commercial you want to publish? Contact us



 
 





Thanksgiving, Black Friday & Cyber Monday are Graying - Just Getting Old
Millennial's Don't Care About the Old Trends
"Cyber Month Drives $52 Billion in Online Sales"

Online sales this holiday are expected to grow to more than $91 billion, up from $83 billion last year.
Already, online sales from Nov. 1 to Dec. 5 represent an almost 8 percent increase compared to 2015, and Adobe forecasts a remaining $39 billion in online sales through the end of the month.

The proliferation of mobile shopping has been a big trend this year, with mobile shopping bringing in more than $16 billion in revenue so far, mainly from smartphones and driving 49 percent of visits to retail web sites and 31 percent of purchases.

No longer restricted to simply Cyber Monday, the Monday after Thanksgiving, retailers have begun to treat the holiday shopping season after Thanksgiving as "Cyber Month." According to research from PayPal, merchants are offering online deals throughout the months of November and December. PayPal predicts that as more retailers get on board with that trend and more people turn to mobile devices to shop, there will be a "graying" of Thanksgiving, Black Friday and Cyber Monday. wwd.com

For the holiday season-to-date, $38 billion has been spent online, up 12% over ly.
11 Consecutive Billion-Dollar Days of Online Desktop Spending - Longest Streak Ever

Mobile buying on smartphones and tablets accounted for $597 million of spending on Thanksgiving (up 26%), $797 million on Black Friday (up 41%) and more than $1 billion on Cyber Monday (up 29%). With mobile accounting for more than a quarter of online spending on those days. While mobile continues to have more friction points and therefore lower conversion than desktop, it's clear that many consumers are becoming increasingly comfortable transacting over these devices." comscore.com

National Security Director for Blue Apron, New York, NY posted today
As a senior member of the Blue Apron team in New York, this individual will help oversee the development of all risk and security management policies, protocols, plans and initiatives for our corporate headquarters and fulfillment centers nationally.
 
Blue Apron's busy New Jersey facility a real fight club Blue Apron - "the gourmet meal-kit delivery service whose rapid growth has spurred chatter that it could go public as soon as next year - has been struggling not only to keep up with demand but with a troubling spate of violence among workers at its Jersey City, NJ, distribution warehouse, an investigation by The Post has found.

"Just three weeks ago, on Sept. 20, bedlam erupted inside the facility as three fights broke out during a single evening shift - prompting a frightened team of corporate supervisors to flee the premises, according to eyewitnesses."

"On Oct. 2, BuzzFeed reported incidents of violence were also commonplace at Blue Apron's West Coast facility in Richmond, Calif. It's more than just growing pains as the company has grown more than 10-fold over the past two years."

So this new position has some challenges. selectminds.com

Report: Online retailers continue to move to brick-and-mortar

Kount Central Upgraded with New Suite of Tools to Provide Comprehensive Fraud Protection Across Entire Payment Funnel










ORC Leaders Series

 


This Week's Leader
Matt Thompson, Regional LP & Safety Director, Lowe's
Their leadership story





Read about the other 'ORC Leaders' Here


Retailers Push for Stiffer ORC Penalties in Vermont
Retail Theft Up 24% in Burlington since 2012

Between 2012 and 2015, annual retail theft calls to Burlington police increased from 341 to 423. This year, the trend continued. The number of calls between January and November 1, 2016, totaled 404, compared to 374 over the same time period last year.

For goods valued at more than $900, authorities can bring felony larceny charges. This comes with a potential penalty of up to 10 years in jail and a $1,000 fine. But in a state that is working to reduce incarceration and to help nonviolent offenders get treatment for addiction, prosecutors and judges don't often favor jail time for shoplifting.

"This is a perennial issue that we've been dealing with, and we certainly hear the merchants' concerns," Donovan said. He's tried to focus limited prosecution resources on thieves running organized fencing operations, Donovan said, and to communicate closely with merchants and police.

More serious crimes should take precedence when it comes to jail time, Donovan added. "Who are you going to put in?" he asked rhetorically. "Someone who is charged with a misdemeanor retail theft or somebody who is charged with aggravated domestic violence or selling heroin or sexual assault?"

Some retailers feel that Vermont is soft on shoplifting compared with neighboring states, and criminals are starting to notice.

"If you are going to commit the crime of shoplifting, we are the best state to do that," Ford said.


Outdoor Gear's Ford supports a push by the Vermont Retail & Grocers Association to change Vermont law and create stiffer penalties for what is known as organized retail theft - in which stolen goods are fenced for money or drugs. At least 30 states have laws to discourage it, according to the National Retail Federation, including New Hampshire and Massachusetts. The laws in some cases bump misdemeanor retail theft charges up to a felony if the incidents happen in quick succession, or if there is evidence that the thefts are part of a coordinated plan to resell stolen merchandise. sevendaysvt.com

North Providence, RI: Man charged with selling thousands in counterfeit clothes
A 39-year-old man was arrested on forgery charges after allegedly setting up a yard sale with counterfeit designer goods outside his Lyman Avenue apartment.

Over the weekend Robert Brown III set up tables and buckets on the front lawn of his apartment building filled with supposedly high-end pocketbooks, sunglasses, shoes and clothing, Detective Jeremy Bibby said. In Facebook posts he had neighbors share, he boasted deals on North Face, Prada and Louis Vuitton products.

Officers called in members of Power & Associates, a group of intellectual property investigators, to examine the goods. They found that 95 percent of the merchandise was fake, Bibby said.

If sold in stores, the products would have been worth more than $45,000, Capt. Michael Paiva said in a news release. In an interview, Paiva said he believed Brown had received the goods from contacts in Taiwan and was selling them for a "huge profit" in Rhode Island. providencejournal.com

Springfield, MO: Two face federal charges in jewelry story robbery
A federal grand jury has indicted two men from Detroit in a Springfield jewelry store robbery. The U.S. Attorney's office reports Mark Anthone Pitts, 32, and Justin B. Anderson, 32, both of Detroit, each face a two-count indictment. The federal indictment alleges that Pitts and Anderson robbed Maxon's Diamond Merchants, 2622 S. Glenstone Ave., Springfield, on Sept. 1, 2016. Pitts and Anderson allegedly brandished hammers and threatened and pushed employees to steal Rolex watches from the store. Police are still looking for a third suspect. ky3.com

Truckee, CA: 5 people arrested in connection to Reno Apple Store robbery
Five suspects are in police custody after robbing a Reno Apple Store of thousands of dollars in merchandise. Fives males entered the Apple Store at the Summit Mall in South Reno on Tuesday, Dec. 6, 2016 at approximately 8:04 pm and proceeded to steal numerous electronic devices. The suspects fled the store in a grey Acura.

The Reno Police Department attempted to stop the vehicle which fled the scene at a high-rate of speed. The pursuit was discontinued when they reached a prior collision on Interstate 80, west of the California/Nevada state line. CHP Truckee units were positioned and attempted to stop a vehicle with the same description provided by Reno PD. A short pursuit ensued and CHP units were able to deploy a spike strip which terminated the pursuit. All five suspects were taken into custody and booked into the Nevada County Jail. mynews4.com

Dayton, OH: Four arrested in Walmart theft case
Four Dayton residents were arrested in a traffic stop on Highway 395 on Monday after deputies received a report of a theft from the Grant Walmart. When deputies went to arrest the driver of the vehicle he started to fight them. According to Walmart security, all four people had been in the Walmart since 1:30 a.m. Monday. At around 6:42 a.m. the asset protection manager saw two of the subjects pushing shopping carts around the store. He headed off one of the suspects, who abandoned a cart containing $900 in the store. recordcourier.com

Twin Falls, ID: Woman charged with stealing from Target six times

 

IAI Offers Donations to ORC Associations

The International Association of Interviewers (IAI) is proud to offer a limited number of Certified Forensic Interviewer (CFI) Preparation Scholarships to Organized Retail Crime (ORC) Associations who request them for their respective conferences. IAI will also make available a limited number of IAI Memberships to be awarded to Law Enforcement personnel who attend the various ORC Conferences.

"We are pleased to partner with ORC Associations and support their efforts to strengthen the partnership between Law Enforcement and Loss Prevention professionals," said Wayne Hoover, CFI, IAI Executive Director.

To take advantage of this special scholarship offering, ORC Associations are encouraged to contact IAI's CFI Scholarship Coordinator, Dana Sadowsky, at
dsadowsky@W-Z.com.

To find out more about CFI scholarships and to apply, visit
www.certifiedinterviewer.com.


Submit your ORC Association News


Visit the ORC Resource Center







Shootings & Death

Las vegas, NV: Store clerk charged with murder after fatal shooting of
13-year-old

A 24-year-old store clerk is facing a murder charge after a 13-year-old teen was shot and killed during an alleged attempted robbery at a smoke shop, police said. Raad Sunna was booked into the Clark County Detention Center Monday night for the death of Fabriccio Patti.

At a news conference, Metro Lt. Dan McGrath said, the clerk was charged after the surveillance tape inside the store was viewed "no less than a dozen times, at all different angles" by several people.The three kids entered the business and grabbed merchandise.

"There was not person who saw the video that believed that he (Sunna) was in imminent jeopardy or being threatened," Lt. McGrath said.

Patti and two other teens are accused of attempting to rob a smoke shop on Flamingo Road and Durango on Friday, Dec. 2. The teens were wearing masks, police said. Patti was shot and died. lasvegasnow.com

Update: St. Louis County, MO: Girl, 13, who shot couple at Bellefontaine Neighbors beauty supply store pleads guilty
A 13-year-old girl who shot and critically injured a couple working at a beauty supply store in July pleaded guilty in family court Monday and will be turned over to the Missouri Division of Youth Services for at least three years.

The grown daughter of the shooting victims had wanted the girl tried as an adult, but the youth's attorney and the local NAACP successfully argued that her case should be kept in the family court system.

The victims, a man and woman in their 70s, were shot July 19 while working at their daughter's store, Kings Beauty Supply, at 10073 Lewis and Clark Boulevard in Bellefontaine Neighbors. They were critically injured but survived. stltoday.com

Birmingham, AL: Gas station clerk shot during robbery
A gas station clerk was shot during a robbery in Birmingham on Monday night.

Birmingham Police said the male victim was shot with a handgun in the torso area around 9 p.m at the Citgo station on the intersection of Springville Road and Parkway East. Police said the suspect, a black male, ran from the scene on foot. Police said the victim has been transported to UAB hospital with non-life threatening injuries.

No arrests have been made in the case. Officers are not sure if the suspect grabbed any cash or items before he ran away. al.com


Robberies & Thefts

Tysons, VA: 3 captured in dangerous police chase after department store theft
Three people are in custody after a police chase that ended on I-395 in Arlington following a theft report at a Tysons Corner Center department store, police say.

As Fairfax County Police were responding to the theft at Tysons at about 11:40 a.m. Tuesday, the suspects drove away. When they were spotted at Rt. 7 and I-495 near the mall, police attempted to stop them, but the driver refused to stop and a pursuit began.

When the fleeing car sped out of Fairfax County, Virginia State Police and Arlington County Police joined the pursuit. Police captured the suspects on I-395 in Arlington. No information on the three arrested has yet been released. wjla.com

Walmart Greeter Tased By Theft Suspect After Asking To See Receipt
A 65-year-old Walmart greeter was tased after she asked to see a receipt for a 55-inch television that a couple was carrying out of a North Carolina store, cops say.

According to investigators, the employee was attacked after confronting John Davis, 42, and Natasha Hall, 38, as they sought to depart the Indian Trail business Sunday afternoon.

Davis and Hall were leaving Walmart without paying for a $498 Vizio TV, according to the Union County Sheriff's Office. When the Walmart greeter asked to see a receipt, Davis allegedly pulled out a stun gun and tased the woman.

The employee fell to the floor after being struck, but did not suffer significant injuries, according to a police spokesperson who said that the woman eventually returned to work and completed her shift. thesmokinggun.com

'Craiglist robbery crew' member sentenced to more than 30 years
A California man who via Craiglist set up in-person buys of high-end jewelry before a crew of robbers he ran with turned on the unsuspecting seller at gunpoint was sentenced to more than 30 years in prison Tuesday, federal prosecutors said.

Martin was one of five defendants indicted in April 2014 in connection with a series of robberies that took place between November 2012 and December 2013. A member of the robbery crew would contact a targeted victim who had posted a flashy piece of jewelery - including diamonds and Rolex watches - for sale on Craigslist. The elaborate scam ripped off victims from more than six states - including Arizona, California, Colorado, Oregon, Washington and Wisconsin - making off with more than $500,000 in stolen jewelry.

Often, a member of the robbery crew posed as an airport limousine driver and picked up the victim at the airport using a rented SUV, prosecutors said. The victims thought their chauffeur was taking them to a jewelry store or bank to finalize the sale, but he or she was instead taken to a pre-determined location where at least two of the robbers would rough them up and relieve them of their wares at gunpoint. sfgate.com

Silver Spring, MD: Man carjacks woman after gas station robbery; Suspect Linked To 3 Other holdups

Beaumont, TX: Phone theft suspect locked in store by employees as accomplice flees

Marietta, GA: Walgreen's Burglary suspects Tracked thanks to stolen item

Piercing Pagoda in the York Galleria, York, PA reported a Distraction Theft on 12/3, item valued at $69

Peoples Jewellers in the Sunridge Mall, Calgary, AB, CN reported a Grab & Run on 12/6, items values at $300

Homer City, PA: Court date set for shoplifter accused of biting Walmart LP employee


Farmington, ME: Police seek suspect in theft corner store theft


Credit Card Fraud & ID Theft

Senoia, GA: Person of interest sought in Senoia burglary, credit card fraud

Lynchburg, VA: Suspect sought in $1,700 worth of credit card fraud

Toledo, OH: Police seeks credit card fraud suspects using stolen card at several businesses

Identity theft laboratory discovered in Colorado Springs





Advance Auto - Hendersonville, TN - Robbery
American Tactical & Pawn - Shelby, NC - Burglary
Arlington Smoke Shop - Arlington, TX - Robbery
C-Store -Alexandria, VA - Robbery
C-Store - Chicago, IL - Armed Robbery
Cajon Pharmacy - Redlands, CA - Burglary (8th since 11/2015)
Citgo - Birmingham, AL - Armed Robbery/Clerk shot
City Gear - Louisville, KY - Burglary
CVS - Nashville, TN - Robbery
Dollar General -Lillington, NC - Robbery
Dollar General - Dardanelle, AR - Armed Robbery
Drop Zone - Russell County, AL - Burglary
Gulf Gas Station - Mechanicsburg, PA - Armed Robery
Kmart - Calhoun, GA - Burglary
Marathon Gas Station - Powhatan Point, OH - Armed Robbery
Meiers Corner - Staten Island, NY - Burglary
Music City Pawn -Nashville, TN - Burglary
Penn Station - Bon Air, VA - Armed Robbery
Sandy Cross Mart - Alamance, NC - Burglary
Snow Camp Market - Alamance County, NC - Burglary
Speedway - Lexington, KY - Armed Robbery
Supermercado - Nashville, TN - Robbery
T-Mobile - Beaumont, TX - Robbery
Vietnamese Café - Santa Ana, CA -Armed Robbery
Walgreens - Atlanta, GA - Burglary
7-Eleven - Glen Burnie, MD - Armed Robbery
7-Eleven - Crofton, MD - Armed Robbery
 
 

Daily Totals:
17 robberies
10 burglaries
1 shootings
0 killed













 Featured Job Spotlights





Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...



Director Asset Protection
Los Angeles, CA

• Hiring, training, and supervision of Regional LP managers and investigators in their area, and achieving stated shortage goals.
• Develop and execute strategies and policies in conjunction with SVP of Store Operations & CFO, to ensure LP programs stay current with shortage trends and company direction...


 

Director, Loss Prevention & Safety
Westlake Village, CA

The purpose of this job is to develop and implement programs and activities for the Loss Prevention department, to include inventory control and shrinkage protection, investigations, safety and health, and bad debt...



 

Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...



Director Loss Prevention
Dallas, TX

The National Loss Prevention Director will create and lead Loss Prevention programs for corporate owned/managed units. Create and review Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to operations teams and stores in the management of critical incidents...



Director, Loss Prevention
New York, NY

Maintain inventory levels and reduce loss. Responsible for developing and maintaining the strategy for reducing shrink and increasing profitability within the Fashion division. Building programs to sustain a high level of Loss Prevention awareness in our boutiques, and support our MBR partners and corporate partners...



 

Global Security & Retail Loss Operations Manager
San Francisco, CA

The Global Security & Retail Loss Operations Manager will be responsible for the strategic planning and execution of projects/programs. You will ensure that projects are completed on schedule and to the scope established and agreed upon with key stakeholders...


Regional Loss Prevention Manager
Los Angeles, CA

Business Impact of this Position
Complete weekly schedules, taking into consideration all cost saving measures whenever possible.
Teach and train store associates in security, store operations, asset protection policies/procedures and how to reduce shrink and other related store expenses...

 

Specialist, Asset Protection
Miami, FL
The specialist, asset protection will oversee the protection of company assets within an assigned group of stores. This position will execute the asset protection program designed to minimize inventory shrink, workers compensation claims, general liability claims, cash loss and bad checks...




Regional Loss Prevention Manager
Bay Area, CA
Job responsibilities include, but are not limited to the following:
• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports. • Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...


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Ashley Fernando named Market Investigation Manager for Toys R Us, Southern CA, NV & AZ Markets
Ashley will be leading the team as it relates to Organized Retail Crime Investigations for the respective Markets. Ashley returns to Toys R Us after 3 years of being a HR Business Partner for another retailer. Ashley started with Toys R Us in 2011 with Distribution and Logistics before transferring to the Asset Protection Department. Ashley earned a Masters of Science degree in Forensic Psychology and a Bachelors of Science Degree in Health Science.

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How Do You Find a Great Mentor? Just Ask  Co-founder and former CEO of Evernote discusses what he learned from his mentors, and how career-building leaders can find and build their own mentor relationships to boost their success. Here's his advice. Ask away

7 Keys to Finding That Perfect Mentor For Your Business  Being a new leader of a business is tough, and the pressure is on to keep mistakes in check. Having a mentor who's been in your shoes, knows the ropes and can share their wisdom can make the transition a lot easier. Here's what you need to do to find your perfect mentor. Commit

6 Ways to Get the Most Out of Your Mentor and Mentee Relationship  There are perks of being a mentor, and a student. There's no reason you can't do both at the same time, and reap all of the rewards! Here's how to get the most out of the relationship! Trends and Confidence

A Must-Read for Everyone!
This is the Stage in the Hiring Process When Job Seekers Have the Most Leverage
  There are always periods of silence in every hiring/interviewing process, but as painful as they may seem, it could be the job seekers biggest point of leverage! Here's how you can use it and see just how badly they want you! Hang tight


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Sometimes when you're moving so fast and dealing with the mistakes of the day, the frustration levels peak and one can tend to forget that sometimes you've just got to stop, listen and take a breath and maybe talk to a friend about it all. If it's a good friend, they'll bring you back into focus and make sure you don't react too aggressively and make the mistakes even worst. There aren't many friends like that nor ones that you can absolutely trust. But if you've got a couple, make sure you thank them as well for taking the time.

Just a Thought,
Gus

Gus Downing

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