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Whitepaper: Violence in LP - The Shoplifting Epidemic
One can only imagine that the theft of someone else's belongings must have begun shortly after humans first walked the earth. Nearly everyone on the planet has direct or indirect experience with shoplifting - either by being a shoplifter, knowing a shoplifter, or by witnessing a shoplifting event. Shoplifting is everywhere. According to The Steal: A Cultural History of Shoplifting, by Rachel Shteir, there are an estimated 27 million shoplifters in America alone. This is an astonishing number, and one that deserves perspective:

   ● There are more shoplifters than there are people with pension plans
   ● There are more shoplifters than there are students enrolled in college
   ● There are more shoplifters than the entire population of Florida
   ● There are nearly 8 times more shoplifters than teachers
   ● There are nearly 20 times more shoplifters than Americans serving in the Armed Forces

With shoplifting being so prolific, it is understandable how an entire profession has been created to address the issue. Over the years, many different approaches were developed to initiate an all-out assault on the shoplifting epidemic. But like most everything else, changes in culture, risk and laws have forced the former strategies to run their course and exit into the sunset. To add to the complexity of the situation, shoplifters have steadily become more violent toward employees who try to apprehend them.

What is left are thousands of retail organizations, each with a unique set of policies and procedures for apprehending shoplifters. Are any of them successful? One may argue that the death of even one Loss Prevention (LP) professional at the hands of a shoplifter is enough evidence to suggest the retail industry should regroup and find a common, more unified approach to address this problem. Should retailers simply prohibit their employees, including internal LP professionals, from apprehending shoplifters altogether?

To read more, download the full whitepaper here.

Tyco Retail Solutions wins 2017 Green Supply Chain Award from Supply & Demand Chain Executive
Tyco Retail Solutions, part of Johnson Controls, has been recognized for its commitment to promoting and supporting retailers' sustainability initiatives for the second straight year. The company is the recipient of the 2017 Supply & Demand Chain Executive Green Supply Chain Award, an annual distinction that distinguishes providers of supply chain solutions and services who assist their customers in achieving measurable sustainability goals. Tyco's 2017 award is in recognition of industry leading green initiatives with its retail customers, including Piazza Italia. globenewswire.com

Report: Global Electronic Article Surveillance (EAS) Tag Market 2017
The Global Electronic Article Surveillance (EAS) Tag Market 2017 research report provides several essential elements such as the market size & share, forecast trends, applications, and specifications. The report also delivers a full abstract of the economic ups and downs in terms of demand rate and fulfillment ratios. The Electronic Article Surveillance (EAS) Tag report explains the in-depth summary of current innovations, parameter, specifications, and creation.

The Major Players in global market, including: Checkpoint Systems, Tyco Retail Solutions, Nedap, Hangzhou Century Co., Ltd, Gunnebo Gateway, Sentry Technology, Ketec, All Tag, Universal Surveillance Systems. silverpinyon.com

Are your fitting rooms a magnet for theft?
It's proven that fitting rooms present retailers with a great opportunity to sell more merchandise, but can also act as a "safe haven" for dishonest shoppers to conceal garments and steal them. According to the most recent Global Retail Theft Barometer, apparel retail specialists have one of the highest shrinkage rates globally, accounting for 1.8% of sales. To help minimise the risk of this concealment theft, Checkpoint Systems, a global leading provider of source to shopper solutions to the retail industry, has announced the launch of a new solution - ApparelGUARD.

Available as part of the connected store Solution Application EVOLVE-Store, this unique magnet detection technology is installed in individual fitting rooms. It identifies when someone carrying an illegally obtained security tag detacher enters the cubicle. It then looks for its movement as a dishonest shopper attempts to remove tags from merchandise. The alarm is triggered when ApparelGUARD antennas have sensed both events - minimising false alarms. An alert is sent via the EVOLVE-Store Live App to ensure the incident is responded to by a member of staff. securitynewsdesk.com

How the California Fires Are Affecting Retailers During the Busy Holiday Season
Two Ten Footwear Foundation Offering Disaster Relief

As the Southern California fires continue to rage and move south, retailers are grappling with the negative impact on their business during the critical holiday shopping season. But storeowners of all stripes said their first priority is the safety of their family, friends and employees.

Raegan Gall, VP of media relations for Macy's Inc., said the department store giant is closely monitoring the situation. "Thanks to the many employees who have volunteered to cover shifts for those impacted, our Macy's locations in Ventura, Thousand Oaks, Simi Valley, Valencia, Northridge and Topanga are continuing to operate and will maintain normal business hours as long as they are not in a mandatory evacuation zone," she said. "We welcome anyone who needs a place to regroup to our stores. Our thoughts are with our associates, our customers and our community during this difficult time."

Nordstrom spokeswoman Emily Sterken said the retailer had several employees who had been evacuated from their homes. Others are on standby. "We're working closely with them to ensure they have everything they need," Sterken said. "We'll continue to keep a close eye on the situation over the coming days."

"This has been an extraordinary year for fires, hurricanes and floods. We've set aside $1.95 million for emergency assistance this year and my hunch is we'll far exceed that by the end of our fiscal year," Newman said. "Recovering from the devastation of wildfires or any other natural disaster takes time and money. Two Ten provides both - with trained supportive social services staff and our ability to respond quickly with financial assistance. Anyone who needs help just needs to contact us on our website, Twoten.org, and we'll get in touch within 48 hours." footwearnews.com

Bentonville, AR: Businesses Prepare for Holiday Shoplifters
The Bentonville Square is a hot spot for restaurants and retailers during the holiday season. Business owners and security experts met Tuesday in Bentonville to discuss how to combat things like terror attacks at shopping malls and how to keep shoplifting crimes down. 4029tv.com

Background Check Lawsuit
Dollar General's Bid For Job Data Denied In EEOC Case

An Illinois federal judge largely denied Dollar General's bid to force the Equal Employment Opportunity Commission to provide more evidence that the discount chain's background checks have a disparate impact on black applicants, saying the agency had already conducted a study on their effect. Magistrate Judge Sheila Finnegan denied Dollar General's request for a job job-by-job breakdown of the impact the policy had on the racial makeup of the company's workforce as compared with the pool of applicants. law360.com

NYC Mayor, City Council Reach Deal on NYPD Stops
The New York City Council and Mayor Bill de Blasio have reached an agreement on legislation to tighten restrictions on police stops, ending years of negotiations and angering activists who said the measure doesn't go far enough. wsj.com

List Of Retailers Closing Stores In 2018
In 2017, retailers in the United States announced plans to shutter close to 7,000 stores, a whopping 224 percent increase in announced store closures compared to 2016. The numbers were compiled by the think tank Fung Global Retail & Tech, which tracks store openings and closures in the U.S.

According to the numbers compiled by Fung Global, there have been 6,885 announced store closures in 2017 and 3,443 announced store openings. In 2016, there were 2,122 announced store closures in 2016 and 2,294 announced store openings.

Looking ahead to 2018, major retailers from various industries have already announced plans to close stores in the U.S. starting as early as January 2018.

Macy's is closing three of its California stores with the closures expected to take place in early 2018. Sears said it informed associates at 45 Kmarts and 18 Sears that the stores would be closing in late January 2018. Speciality retailer J. Crew plans to close 39 stores by the end of January 2018. Starbucks announced in July that it will close its close to 400 Teavana stores by next year. Walgreens will close about 600 drugstores as it buys 1,932 stores from its competitor Rite Aid. Gymboree Corporation closed 350 stores nationwide, including 24 in California.  patch.com

What's in store for 2018 - A Must Read For the True Retailer
So what's in store for 2018? STORES editors have a few educated guesses.

1. Look for additional acquisitions of physical retail stores by digital companies and vice versa. Digital needs physical. Physical needs digital. Sure, the two can peacefully co-exist, but the power of combining the two is unassailable.

2. The showroom strategy will gain momentum as retailers try a minimalist approach to selling. Look for more retailers to adopt this showroom/webroom/guideshop strategy.

3. Augmented reality will be everywhere as retailers leverage the technology to engage shoppers more deeply. Gartner has predicted that 100 million consumers will shop via AR by 2020.

4. Though still in an embryonic state, now is the time to figure out how artificial intelligence can help create customer-centric experiences.

5. Move aside mobile - the commerce of the future is voice-powered.

6. The rush to find more effective ways to get digital orders into customers' hands will intensify, creating more strain on the supply chain and crimping profitability.

7. The path to consumer nirvana in 2018 will consist of unique experiences, transparency, operational efficiencies and a vigilance on reducing pain points in the shopper journey.

8. Strange bedfellows? Not anymore. Partnerships and collaboration are the stuff alternative business models are made of.

Eight predictions for 2018 only begins to scratch the surface of speculations. Here are a few other things to keep an eye on:

Like it or not, digital currency is here.

Cybersecurity monitoring, detection and remediation will top retail initiatives in 2018. Vendor security, proven to be a vulnerability, has reached critical status, and all need to guard against new attacks aimed at consumers using home automation/AI assistants.

IoT has already refined how businesses operate and people interact with one another. Predictions call for IoT to reach a staggering 75 billion devices by 2025. Retailers will continue to explore ways to use IoT in the coming year for everything from keeping better tabs on their inventory to managing losses from theft and connecting with shoppers. stores.org

Target to buy grocery delivery service Shipt for $550 million
The big-box retailer announced Wednesday morning its plans to acquire same-day delivery service platform Shipt, a rival to Instacart, for $550 million in cash.

The news builds on the company's billion-dollar investment strategy and longer-term goals to catch up with rivals Walmart and Amazon, which have been making splashes across the industry for much of 2017. While Amazon scooped up Whole Foods in June and Walmart purchased Jet in 2016 to deepen their reach, Target has been focused on its turnaround efforts, pushing for growth internally. As a result, investors see Target as a comparatively weaker player in the food space. cnbc.com

Retailers Praise Amex for Dropping Signatures
Asking Visa to Follow Suit

The Merchants Payments Coalition lauded American Express for joining MasterCard and Discover in taking a step to improve card-payment security by no longer requiring customers to engage in signing receipts. Retailers now call on Visa, the biggest card company, to stop resisting measures that would lead to making its customers' cards safer, too. nacsonline.com

Sears buys more time to pay a $400M loan

Britain has lost 65,000 retail jobs since Brexit vote

NRF President & CEO Matthew Shay Named One of LinkedIn's "Top Retail Voices"

Dollar Tree co-founder Macon Brock Jr. dies at 75

Quarterly Results
Casey's General Stores Q2 comp's up 2.5%

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Free LinkedIn Course:
Learning Computer Security Investigation and Response

Cybersecurity is a growing area of IT. Qualified computer forensics techs are in demand. But even if you aren't a forensics specialist, it can be useful to know how to collect evidence of harassment, hacking, and identity theft on your own computer or mobile phone.

This course covers the basics of computer forensics and cyber crime investigation. Author Sandra Toner provides an overview of forensic science, and discusses best practices in the field and the frameworks professionals use to conduct investigations. Then, after showing how to set up a simple lab, Sandra describes how to respond to a cyber incident without disturbing the crime scene. She dives deep into evidence collection and recovery, explaining the differences between collecting evidence from Windows, Mac, and Linux machines. The course wraps up with a look at some of the more commonly used computer forensics software tools. linkedin.com

Study: Majority of retailers lack data breach response plan
Only 28% of retailers said they have a fully tested plan in place in the event of a security breach. Meanwhile, 21% said their organization doesn't have a plan at all, or the means to notify customers of a data breach within 72 hours (21%) - a requirement specified by the General Data Protection Regulation (GDPR), according to a new study from Tripwire.

Only a small minority of the retail industry feels fully secure in their incident response capabilities. Twenty-three percent of respondents said they were "fully prepared" to absorb potential financial penalties. Even fewer professionals (15%) said they were fully prepared to manage customer and press communications following an incident. chainstoreage.com

Security Compliance: The Less You Spend the More You Pay
Like the old saying about an ounce of prevention being better than a pound of cure, complying with data protection requirements can be expensive, but the financial consequences of non-compliance can hurt a lot more.

Average costs of compliance have increased 43%, from around $3.5 million in 2011 to just under $5.5 million this year, while non-compliance costs surged from $9.4 million to $14.8 million during the same period.

On average, organizations that are found non-compliant with data protection obligations these days can expect to fork out at least 2.71 times more money getting into and proving compliance than if they had been compliant in the first place. Overall, non-compliance costs for organizations in the study ranged from $2.2 million at the low end to over $39 million at the high-end. darkreading.com

Companies Would Gain Under House-Approved DHS Cybersecurity Bill
Companies would be able to more easily interact with the Department of Homeland Security to battle cybersecurity incidents under a bill that passed the House by voice vote Dec. 11, former agency officials and cybersecurity pros told Bloomberg Law.

The DHS cybersecurity office restructure is being done, in part, due to high-profile data breaches that have struck at the core of U.S. companies. The 2014 Sony Pictures Entertainment Inc., 2013 Target Corp., and 2016 Yahoo Inc. data breaches were all cited as reasons why House Homeland Security Committee Chairman Michael McCaul (R-Texas) has spearheaded the effort. The move will help streamline DHS' ability to carry out its cybersecurity mission by helping it work better with private sector companies that are experiencing high-levels of data security incidents, former DHS officials and cybersecurity professionals said. biglawbusiness.com

$1.5M Cyber Fraud Scheme
German national sentenced for conspiring to launder proceeds from fraudulent affiliate marketing websites

Sven Franssen, a German national residing in the Netherlands, has been sentenced to two years and six months in federal prison for his role in conspiring to launder the proceeds of fraudulent affiliate marketing websites. The fraudulent sites received increased internet traffic due to a massive computer hacking and illegal spam campaign brought on by a pair of Vietnamese nationals.

During the period of the conspiracy, Franssen's company processed over $1.5 million in revenue generated from the sale of products that were falsely and fraudulently promoted through Marketbay.com. justice.gov

Sephora's mobile app uses facial recognition to virtually try on makeup products

Mall of America gives holiday shoppers AI-based assistance

5 top machine learning use cases for security


Introducing 'Canadian Connections' - Sponsored by Vector Security
Our Rebranded Retail LP Column for Canada

'Canadian Push' was a great name over the past few years that reflected American retailers' major push into Canada; however, things have mostly stabilized and a few major retailers have obviously pulled back.

As the Daily continues to expand its weekly retail LP and crime reporting in Canada, we're rebranding the column to reflect this continued evolution. Our all-new 'Canadian Connections' column will continue to bring you the same expansive reporting on industry news in Canada on a weekly basis.

Continue to read the Daily every Wednesday to stay connected to all the retail LP news north of the border.

Confronting Active Shooters
American Mass Shootings Also A Wake-Up Call for Canada

Brian Claman, Director, National Security & Life Safety Services, GWL Realty Advisors Inc. is aware that the possibility of an active shooter threat is still very remote in Canada, and elsewhere for that matter, but the spectre of such an event can still have enormous consequences for security leaders.

"The problem maybe rears its ugly head more frequently in the news in the U.S., but I don't think that the Canadian security professional or Canadian businesses have turned a blind eye to it."

Similarly, the style of training doesn't differ significantly between U.S. and Canadian clients, he says. "Frankly, I've done the same structure, the same type of program in both the U.S. and Canada. The frequency of the events does not have anything to do with the dynamics when the events happen." In terms of the recommended response to an actual event, Run-Hide-Fight is still high on the list.

As indicated by Shuster and others, there is no one-size-fits all approach to active shooter preparation and best practices may vary slightly from building to building and situation to situation. But by talking about the issue and offering training, professionals are more likely to equip people with knowledge that could help save lives. canadiansecuritymag.com

Fraudsters scam Calgary businesses of $100,000 with fake purchase orders
A U.S.-based purchasing order scam has hit 10 Calgary businesses to the tune of $100,000, police are warning.

"In the scam, fraudsters pretend to work for reputable post-secondary institutions and contact businesses under the guise of placing an order for a product that business sells," Calgary police said in a release Thursday.

"The scammers send the business a fraudulent purchase order, which has been made to look like a legitimate purchase order from the post-secondary institution. The items are then shipped to a local address, not associated to a post-secondary institution, and the business does not get paid."

The scam involves real employee names, but fake email addresses and domain names. The product requests typically range from $50,000 to $100,000. Businesses are urged to look closely at email addresses and domain names for typos, poor grammar and language in the text of the email.

Don't say 'hi': Quebec passes motion for French-only shop greeting
Last Thursday, the legislature unanimously adopted a motion calling on store clerks to stick with a simple "bonjour" when addressing customers instead of the hybrid "bonjour/hi" often heard in Montreal. Leader Jean-Francois Lisee said the vote reaffirms that French is Quebec's official language.

Most of the retailers who spoke to The Canadian Press on Thursday said they speak multiple languages, not just English and French. James Shea, who heads Quebec's main English-speaking advocacy group, said the bilingual approach is a "sign of respect for the English language in Quebec." ctvnews.ca

Bridal salon a victim of apparent phone spoofing

Brampton, ON: 'There was a gun': Violent brawl inside Bramalea City Centre sends shoppers into a panic
Peel Regional Police have one person in custody after a "brawl" involving a gun broke out inside Bramalea City Centre in Brampton Wednesday evening, sending shoppers running for cover. The fight at the popular mall on Peel Centre Drive broke out just before 6 p.m. on the main level and involved as many as five people, some of whom received minor injuries such as cuts and bruises. Witnesses reported it happened near Mo's Golden Pretzel, not far from the area where Santa Claus meets young children and poses for photos with families. bramptonguardian.com

Calgary, AB: Liquor store manager calms knife-wielding teen during
attempted robbery
Praveen Chandrasekaran was working the register at Everest Wine and Spirits Saturday, Dec. 2 when he noticed a young man enter the store he thought he recognized from a previous incident. Chandrasekaran remotely locked the store's doors and asked the man for identification. The two got into a scuffle before the suspect grabbed a liquor bottle and attempted to run out of the store. He was unable to get out.

He told him everything had been captured on security video. The store manager then gestured to a small crowd that had gathered outside the entrance and told the suspect that he could be in danger if he left the store. He convinced the teenager to wait in the store's bathroom until police arrived. ctvnews.ca

Calgary, AB: Pharmacist caught stealing 33,000 pills over last five years Created fake patients to pilfer drugs; Not her first attempt to steal pills
Documents say a Calgary pharmacist accused of creating fake patients with the express purpose to pilfer drugs from the store where she worked has faced similar allegations before.

In October 2017, RCMP members were notified of suspected theft at the Safeway store after loss prevention officers discovered pills had been diverted away from the store. Following an examination of the pharmacy's records, investigators discovered more than 33,000 pills had been stolen over a five-year period.

Leanne Rogalsky, 52, of Calgary, is alleged to be behind the incidents. She was charged on Wednesday with fraud, theft, drug trafficking and other contraventions of the Narcotics Control Regulations.

Alberta: 3 people arrested after armed robberies, vehicle chase

Ottawa, ON: Man in serious condition after Petro Canada shooting

Burlington, ON: Police Investigating $869 Apple Store Theft

Kamloops, BC: Police searching for liquor store shoplifter

Peoples Jewellers in the Southridge Mall, Subury, ON, CA reported a Smash & Grab on 12/11, item valued at $559

Robberies and Burglaries

C-Store - Brantford, ON - Armed Robbery
Everest Wines & Spirits - Calgary, AB - Armed Robbery
Husky Gas Station - Alberta, CN - Armed Robbery
Petro Canada - Strathmore, AB - Armed Robbery
Pharmacy - Sarnia, ON - Armed Robbery

Undisclosed location - Cluny, AB - Robbery


NRF Protect 2017

Mission - Objective - Value -
The LP Council

Bob Moraca, VP LP, NRF
Rosamaria Sostilio, VP LP, Barnes & Noble

Bob Moraca, VP of Loss Prevention, NRF, talks about the history and evolution of NRF Protect. Learn how the annual LP conference has developed over the years, providing valuable insights and networking opportunities for first-timers and industry vets alike. As the first past chairperson and a current member of the NRF LP Council, Rosamaria Sostilio, VP of Loss Prevention, Barnes & Noble, talks about the benefits for LP executives who get involved and engaged with the NRF.

Episode Sponsored By:

Quick Take #7

Joe LaRocca and Amber Bradley discuss recent trends from the National Retail Security Survey and how state decriminalization efforts and felony threshold increases are impacting retail crime nationwide.

Solution Providers: Have a video or commercial you want to publish? Contact us



The RealReal Face Investigation Over Goods Authenticity
Luxury consignment retailer The RealReal is facing a federally-filed lawsuit alleging the eCommerce site systematically inflates the weights of diamonds and other precious gems on offer, according to CNBC news.

Plaintiff Gaby Basmadjian of Novi, Michigan, says a diamond ring she purchase from TheRealReal.com for $982.62 on Aug. 20, 2017, was advertised as being 2.10 carats of diamonds. Basmadjian thought that estimate was incorrect upon receipt of the item and hired her own gemologist to appraise it. That gemologist found the ring had just 1.2 carats of diamonds.

"There is no indication on the description that the carat weight was approximated," the court filing said. "[The] defendant held themselves out as experts in the field of gemology, and it was [the] defendant who examined the subject ring and determined its characteristics and selling price."

The RealReal denies any wrongdoing.

The RealReal bases its prices on the types and weights of its gemstones. The lawsuit, which is seeking class-action status at present, seeks to represent consumers who purchased jewelry from The RealReal from 2013 to the present and whose purchases include gemstones featuring a misrepresented weight and value. pymnts.com

When Does Mismatched Order Information Indicate Fraud and When Does it Not?
In rules-based antifraud systems, deciding how risky certain online transactions are often is based on evaluating how well one piece of information fits with another. When two specific data points are mismatched, merchants often will automatically decline an order. As fraud and fraud prevention techniques become more sophisticated and e-commerce is increasingly global, however, mismatches that merchants have been relying on as triggers to decline should be reevaluated, according to a new eBook from antifraud technology provider Riskified.

Many common mismatches (e.g., AVS, billing address/shipping address, IP location/billing or shipping location, credit card name/email etc.) are explainable. Subtleties are important, Riskified says in the document, and if merchants dig a bit deeper they can understand when mismatches truly indicate fraud and when they can be explained (as they often can at this exceptionally busy time of year), resulting in an order a merchant might usually reject that could be fulfilled. cardnotpresent.com

Surge in e-commerce orders slow holiday deliveries

Amazon Steps Up Delivery For The Holidays

Report: Zara tests online order pickup kiosks


San Bernardino County, CA: LensCrafter thieves tied to 4 state Burglary spree; $54,000 in merchandise recovered
A man and woman from Tarzana have been accused of stealing eyeglass lenses from a Rancho Cucamonga store - and linked to similar burglaries of LensCrafters in California and four other states, according to a San Bernardino County Sheriff's Department. The Rancho Cucamonga burglary was reported at 12:40 p.m. Saturday, Dec. 9, at a LensCrafters in the Victoria Gardens outdoor mall.

Employees provided deputies with photos of two burglars. Victor Martinez, 39, and Isis Munoz, 41, were arrested in Rancho Cucamonga Saturday, Dec., 9. Investigators discovered that the suspects were linked to other burglaries in California, Oregon, Texas, New Jersey and Washington. On Sunday, Dec. 10, deputies searched a Tarzana home and storage unit linked to the suspects and found 350 pairs of LensCrafters frames worth about $54,000, along with stolen electronics, jewelry and $3,200 in cash. dailybulletin.com

Milwaukee, WI Family's apparent Black Friday tradition, stealing from Target, leads to arrest warrants
An employee recognized the group because they had hit the Target last year for Black Friday. This year, as Grafton Police rolled up on the Target on Thanksgiving evening, they saw the suspects pushing carts loaded with $1,400 worth of electronics. The holiday shoplifters bolted and they left an 11-year-old girl behind. The investigation got stranger from there, but in the end, three of the crew have been charged so far. The girl's parents were supposed to make a court appearances Tuesday but were a 'no show'. One of the suspect's has an extensive history of shoplifting convictions. jsonline.com

Cranston, RI: Woman Caught Stealing Items From Walmart Self Checkout
In the clip, the woman can be seen attempting to make it look like she's scanning each item, though some of the items are clearly not scanned properly and placed in the cart anyway. americanow.com

Wilkes-Barre Township, PA: Two men pull off a $5,000 Smash and Grab theft of Cellphones from Walmart

Southington, CT: Man stole $2,000 worth of merchandise from home improvement store where he was employed

Beachwood, OH: Shoplifters busted Stealing $1800 From Dillard's at Beachwood Place

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Shootings & Deaths

Brooklyn, NY: 80 Year Old Deli Worker Shot and Killed, argument with customer
It happened Tuesday at 6:30 p.m. inside of the deli on Stanley Avenue at Ashford Street. The deli worker, 80-year-old Abdulla Yafaee, had an argument with a customer earlier in the day. Police say that man returned and opened fire, shooting Yafaee in the chest. abc7ny.com

Germantown, MD: Bullets fly outside McDonald's, two men injured
The dinner crowd at McDonald's got quite the scare Tuesday night, as bullets flew just outside the restaurant, striking the building's glass window. fox5dc.com

Philadelphia, PA: Argument at a Gas Station between 2 men ends with 1 Shot and in Critical Condition

Robberies & Thefts

Floyd County, GA: Another statewide smash-and-grab RICO suspect arrested
Another of the 20 men charged with being part of a smash-and-grab burglary ring operating throughout Georgia was in the Floyd County Jail awaiting trial Tuesday. The warrants state Jepaul James Adams is part of a street gang that burglarized and damaged businesses in jurisdictions around the state. The crew stole or damaged more than $1.35 million in property in burglaries at convenience stores and other businesses. More than 300 arrest warrants have been issued, covering break-ins around North Georgia and into Tennessee. northwestgeorgianews.com

Chicopee, MA: Woman allegedly steals power tools from Home Depot, assaults Loss Prevention
Police arrested Meagan Fredette Monday afternoon after she allegedly stole more than $645 worth of tools from Home Depot. Responding police, meeting with loss prevention officers to sign paperwork for trespass and arrest, saw the suspect bolt up, push a LP officer out of the way and attempt to flee the store. masslive.com

Little Rock, AR: Shoplifter uses 'Taser' on Target Loss Prevention
On Monday evening, two shoplifters were fleeing the Target store with unpaid merchandise. One suspect resisted the Loss Prevention Agent and "pulled a pink small hand-held Taser device from his back right pocket and Tased him. The suspects were able to flee with merchandise totaling $450. arkansasonline.com

Elmont, NY: Man Armed With Box Cutter Steals 10 Pints Of Haagen-Dazs from 7-Eleven
Police are looking for a man who they said threatened a store clerk trying to stop him from stealing ice cream from a 7-Eleven on Long Island. cbslocal.com

Houston, TX: Smash and Grab Burglars do $210,000 in damage to Porsche Dealership; attempt failed trying to steal the safe

Denver, PA: Salad Dressing Thief smashes car into Loss Prevention; later arrested with bottle of dressing still in her purse

Bud Light Recliner stolen from C-Store by Distraction Thieves

Zales in the Coastal Grand, Myrtle Beach, SC reported a Grab & Run on 12/9, items valued at $10,068

Mars Jewelry in Syracuse, NY reported a Grab& Run on 12/11, item valued at $1,800

Sentencings & Arrests

Northampton County, PA: Cellphone store robbery suspects charged in Palmer Township killing
Two men accused of local cellphone store robberies have been charged in the killing of a Verizon store employee in Palmer Township. Gregory Lewis Jr., 27, and Vaugh D. Felix, 27, were awaiting arraignment Tuesday afternoon on homicide and related charges stemming from the fatal shooting of Michael Davis on Nov. 21, 2016, outside his Palmer Township home. lehighvalleylive.com

West Palm Beach, FL: Jewelry Store Robbers dressed in drag indicted by Grand Jury, trial pending
On March 16, 2017 two males robbed Lily Jewelry in Spring Hill. The men were dressed in drag, held the store clerk at gunpoint, then fled in a van. The FBI have identified and linked the men involved with a string of similar jewelry store robberies in which they wore makeup and dressed as women. Class Jewelers in Deerfield Beach on March 3; Bishop's Jewelers in Valdosta, Ga., on April 1; and LSO Jewelry and Repair in Port St. Lucie on April 13. The four men were indicted by a grand jury for all four jewelry store robberies. Police say a cell phone belonging to one of the suspect was left at the scene of the Lily's Jewelry Store robbery. The federal trial will take place in January 2018. The 4 men could face a life sentence. hernandosun.com

Arson & Fire

Chesterfield County, VA: Reward offered for information on Amazon Fulfillment Center fire
The incident happened Friday morning when firefighters were called to the facility for reports of smoke. When firefighters arrived, they found the fire had already been put out and had been isolated to a shipping bin on the building's first floor. Nobody was injured. wric.com


C-Store - Roanoke, VA - Armed Robbery
C-Store - Chesterfield County, VA - Armed Robbery
C-Store - Lancaster, SC - Armed Robbery
C-Store - Dawson County, GA - Armed Robbery
C-Store - Milton-Freewater, OR - Burglary
Cellphone store - Kershaw County, SC - Burglary
CVS - Clinton Township, MI - Robbery
Dollar General - Calaveras County, CA - Burglary
Fastenal - Gresham, OR - Burglary
Grocery Store - Gresham, SC - Armed Robbery
Jewelry Store - Syracuse, NY - Robbery
Liquor Store - Santa Ana, CA - Robbery
Liquor Store - Westlake, OH - Robbery
Magic Flute music store - San Rafael, CA - Burglary
O'Reilly's - Indianapolis, IN - Robbery
Pawn Shop - Tupelo, MS - Burglary
Pharmacy - Marion, OH - Armed Robbery
Restaurant/Deli - Brooklyn, NY- Armed Robbery- Employee shot and killed
Sprint - Hanover, PA - Burglary
Vape Store - Hanover, PA - Burglary
Video Store - Edmond, OK - Robbery
Walgreens - Sacramento, CA - Robbery
Walgreens - Wilmington, DE - Robbery
7-Eleven - Swatara Township, PA - Armed Robbery
7-Eleven - El Paso, TX - Robbery
7-Eleven - San Antonio, TX - Armed Robbery/ employee shot and wounded
7-Eleven - Petaluma, CA - Robbery/ Assault


Daily Totals:
19 robberies
8 burglaries
2 shootings
1 killing




Andy Spears
named District Asset Protection Manager - Denver and Kansas for JC Penney

Cheryl Demski, CFI
named Regional Loss Prevention Manager for Vans a Division of VF Outdoor

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


AVP, Global Executive Protection & Physical Security
Marlborough, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional Asset Protection Director
Seattle, WA

The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Area LP Manager - Nor Cal
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses and protect company assets and make recommendations to improve inventory shrinkage, safety and overall store controls...

Store Loss Prevention Manager
Daly City, CA

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

District Asset Protection Manager - Detroit/Saginaw
Taylor, MI

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...


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Tips to Improve Your Leadership: Go from Good to Great

4 Simple Skills Every Leader Should Focus on This Holiday Season
The season of giving is here, and like other leaders, you're thinking of how to show your team your appreciation for all they do. It's also a time to focus on giving to yourself through self-reflection and self-growth. Here's how you can spend time on yourself during the holidays. Allow time to disconnect

3 Unquestionable Behaviors Separating Great Leaders from Mere Bosses
Leadership is an ongoing process of perfecting your style and learning what leadership practices will help you go from good to great. If you're looking to elevate your leadership skills, start with this question. Self-serving leader or servant leader?

Want to Improve Your Leadership in 2018? Get Rid of Any of These 5 Terrible Habits
With a new year steadily approaching, many people are already thinking how they'd like to improve for next year. If you're looking to improve your leadership role, here are some bad habits to leave behind. Fix lack of trust with word choice

Employees Trust Bosses Who Display Any of These 5 Successful Leadership Habits
For any human relationship to thrive, there must be a foundation of trust. The same applies to workplace relationships between boss and employee. Trust begins with those in leadership positions, and here are habits that lead to trust. Give team credit


The references you use are a reflection of you and those that you select should be well thought out and be able to truly give an accurate picture of your work performance and your accomplishments. The best references come from the Operators you've worked with, who are in actuality your customers. These Operators can add more value in your search process than you think. They too have a network of friends and colleagues in the business that stretch well beyond your normal circle of executives. Obviously the list of references you develop over time requires follow up and contact, so keep tuned in to their movement as well and always be able to find them for they may be the key to your future success in more ways than one.

Just a Thought,
Gus Downing

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