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December 16, 2013


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News Brief - Sponsored by WG Security Products

Payment Card Fraud Losses Continue to Grow in the U.S. With a Staggering 14.5% Increase in 2012 for a Total Annual Fraud Loss of $US 5.33 Billion Fraud losses on all general purpose and private label, signature and PIN payment cards reached $5.33 billion in the U.S. last year, up 14.5% according to a recent report released by Nilson Report. This increase in card fraud is a staggering number which underlies the importance to the payment networks in introducing EMV Cards into the United States. (Source

Identity theft cost Americans $10B more LY than all other property crimes
The Bureau of Justice Statistics (BJS) has a sobering new report finding identity theft cost Americans $10 billion more last year than all other property crimes measured by the National Crime Victimization Survey. While identity theft cost Americans $24.7 billion in 2012, losses for household burglary, motor vehicle theft, and property theft totaled just $14 billion. •85% of theft incidents involved the fraudulent use of existing accounts, rather than the use of somebody's name to open a new account. (Source

Revelations That Ikea Spied on Its Employees Stir Outrage in France
Regional court in Versailles, near Paris, is now examining whether Ikea executives in France broke the law by ordering personal investigations — not only of Ms. Paulin but of hundreds of other people over the course of a decade. A review of the court records by The New York Times indicates that Ikea’s investigations were conducted for various reasons, including the vetting of job applicants, efforts to build cases against employees accused of wrongdoing, and even attempts to undermine the arguments of consumers bringing complaints against the company. Between 2002 and 2012, the finance department of Ikea France approved more than 475,000 euros in invoices from investigators. Last month, the company’s current chief, Stefan Vanoverbeke, and financial director, Dariusz Rychert, were questioned along with Mr. Baillot for 48 hours by the judicial police before being placed under formal investigation. That set in motion a process in which the next step, if it comes, would be the filing of criminal charges. The three executives, along with nine others, are suspected of breaking the law by either knowing of or actively participating in the systematic collection of individuals’ personal information, including criminal histories, automobile registrations and property records, officials say. (Source

Finding it hard to fill jobs when a relo is involved - well here's why - relocations down 50% from 90's  Economists find it troubling that migration rates have been in decline lately. The proportion of Americans moving has fallen to new postwar lows in the past few years. According to Census Bureau data from 2013, about 4.8 million Americans moved across state lines in the previous year. That is down from 5.7 million in 2006 and 7.5 million in 1999. All in all, the percentage of Americans moving across state lines has fallen by about half since the 1990s. The slowdown represents a tectonic shift in our economy and labor market: It has affected a huge swath of Americans across all industries and of all incomes and ages. (Source

Reinventing Malls
In a bid to attract more luxury tenants, including restaurants, malls are expanding with more street-facing storefronts. The goal is to allow high-end shoppers and diners to go into stores without having to walk through the food court — or the hordes of everyday consumers. “We’re repositioning our portfolio,” said Emerick Corsi, president of real estate asset services at Forest City“We’re bringing better department stores, better fashion and more electronic marketing. We’re bringing patio dining and upscale retail. Restaurants are as important as department stores. They do more volume than department stores can do. The average restaurant does $13 million a year. That’s why we want to turn our malls inside out.” (Source

More trouble for Sears Canada: 640 jobs lost as company ally goes into receivership  A spokeswoman for Pricewaterhouse Coopers Inc. says only a small number of employees at SHS Services Management Inc. will be temporarily retained to help with the receivership process. Kiran Chauhan says the layoffs at the independent installation services company are spread across the country. Sears (TSX: SCC) says it will ensure that all Sears Home Services warranties are honored. (Source

Dominick's Employees Face Layoffs

Florida remains a hotspot for cargo and tractor-trailer thefts
Florida is a hotbed for cargo thefts. From baby formula to prescription drugs, meat to chocolate, electronics to washing machines, no product is off limits for cargo thieves. Tractor-trailers filled with merchandise vanish from parking lots and other spots, and are often found abandoned in South Florida. By the time law-enforcement catches up with the vehicles and containers, the cargo is long gone. (Source

Fingerprinting trumps facial recognition for mobile marketers’ 2014 priorities – Mobile Marketer

Burlington, Mass. police add patrols to thwart retail crime during holiday season

Shooting at the Queen subway station in downtown Toronto sends holiday shoppers running for their lives Friday night  Shots rang out inside the station around 8 p.m. Friday, sending an 18-year-old man to hospital with life-threatening injuries. The station connects to the south end of the busy Eaton Centre shopping mall. Some reported hearing as many as 15 shots. It was one of the busiest Fridays, obviously, of the month, and all of a sudden the store just got empty, all of a sudden, and we didn't know why. And as soon as we looked out the windows there was a lot of police,” he said. The SIU’s Carm Piro said a total of nine officers responded to reports of a "suspicious person" on a subway train. He said the person had a weapon, but wouldn't elaborate. Four officers are believed to have fired their guns. The SIU has assigned nine investigators and four forensic experts to investigate the incident. (Source

Amazon sets up Campgrounds for temporary workers to park hundreds of RV’s in Kentucky, Kansas and Nevada

Last week's most popular news article --

Chilling surveillance released of Miami Walgreens robbery before police shooting deaths of two suspects and three officers shoot - Were the officers hit by friendly fire? A must watch!  City of Miami Police have released new video footage of a chilling scene at a Walgreens before a police officer was shot and two suspects were killed, following a police-involved shooting.  (Source




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MO. Total
Jan 66 $18,930,910
Feb 52 $200,662,400
Mar 62 $4,961,800
Apr 70 $5,856,050
May 78 $4,034,114
Jun 75 $219,695,478
Jul 87 $3,853,854
Aug 98 $10,824,090
Sep 74 $5,305,376
Oct 89 $218,415,844
Total 751 $692,539,916


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Season Two Kicks Off

December 2
Albuquerque's ORC Effort - Chief Raymond Schultz & Karen Fischer, Strategic Support Div. Mgr, APD

Featured Episode


Season 2

New England ORC Event Coverage

Future Episodes

Jim O'Connor, VP of LP on Developing an LP Culture

More episodes
to be announced


MO. 2012 2013 %ñò
Jan 316 385 21.8%ñ
Feb 410 310 24.4%ò
Mar 332 294 11.4%ò
Apr 307 377 22.8%ñ
May 342 385 12.6%ñ
Jun 330 320 3.03%ò
Jul 355 306 13.8%ò
Aug 425 326 23.3%ò
Sep 375 304 18.9%ò
Oct 464 306 34.1%ò
Nov 337 246 27%ò
Dec 265    
Total 3993 3559 10.8%ò


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Trade Associations, Conferences & Events

New England ORC Symposium & Tradeshow - Joe LaRocca, Part 1

In this three part series, Joe LaRocca, Senior Advisor for RetaiLPartners, addresses what organized retail crime means today, how large it is becoming, how and who it is impacting, and the emerging technology that retailers are seeing more often because of this epidemic. He provides the audience with very interesting facts about ORC and how to combat it.

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Nine of the 27 plead guilty in $300M Port Newark, NJ. counterfeit smuggling operation  Nine members of a counterfeit-goods smuggling operation — which allegedly schemed to import fake brand-name handbags, shoes, perfume and other items from China to Port Newark-Elizabeth Marine Terminal — have pleaded guilty in the past two weeks to various roles in the scheme, authorities said today. Some 27 defendants were charged last year in a massive operation that authorities say is one of the largest counterfeit-goods smuggling and distribution conspiracies ever prosecuted by the Department of Justice. Along with the nine recent guilty pleas, eight other defendants have pleaded guilty — one of whom has been sentenced — authorities said, while 10 defendants’ charges are pending. The phony shipped goods included brands such as Ugg boots and Burberry and Coach handbags — and authorities have said the smuggled goods, if legitimate, would have had a retail value of more than $300 million. Most defendants arrested were Chinese, and some were U.S. citizens, Fishman said. (Source

Police probe string of 29 ‘smash-and-grab’ break-ins in Prince George’s, Montgomery  Smash-and-grab” thieves have hit at least 29 business from Annapolis to Landover to Gaithersburg over the past three weeks in quick nighttime strikes — smashing through glass doors, looking for cash and dashing out, according to area police. Detectives believe that at least 20 of the break-ins are connected. The thieves seem to be going for cash — grabbing it from registers and even yanking out entire register trays and making off with them. Exactly how much has been stolen is unclear, but authorities said it is substantial. (Source

Retail theft sting lands 27 behind bars in Operation Whoville in Toledo, OH  Toledo police officers and law enforcement agencies went undercover in stores at Franklin Park Mall, Meijer, and Target just to name a few. The sting was called Operation Whoville. Thursday they arrested 20 shoplifters, arrested nine people on warrants, seized two vehicles , and wrote 13 citations. The shoplifters are accused of stealing merchandise from stores in Lucas and Wood Counties, OH. (Source

Six busted in Charlotte County, FL. retail theft operation RECEIPT  The sheriff's office, in conjunction with Walmart loss prevention personnel, held a second Operation RECEIPT on Thursday, resulting in a total of six people arrested in a six hour time period. On December 12 between 1 p.m. and 7 p.m., deputies targeted the Walmart Super Center located at 5001 Taylor Road in Punta Gorda, looking for potential shop lifters at the store. The operation acronym stands for Rapidly Engaging Criminal Entities Involving Property Thefts. During the six hour period, three juveniles were issued Notices to Appear on charges of retail theft. Three adults were arrested and booked at the Charlotte County Jail. (Source

Saginaw Township Police wrap-up shoplifting blitz  Four people were arrested in Midland, accused of taking several thousands of dollars from one store. Friday, Saginaw Township Police were wrapping up a two-day shoplifting blitz, and the number of arrests are up from last year. "We arrested 16 individuals for shoplifting," he said. "We doubled what we did last year in the first day." Police are especially looking for what they believe could be shoplifting rings. Midland Police believe the four people they arrested Monday after taking nearly $5,000 worth of merchandise are suspects in other shoplifting incidents in other counties. "Four of the arrests we made, they went from store to store to store, several stores," Pussehl said. "The people that do shoplifting as a living," Oswald said. (Source

Babies 'R' Us shoplifting suspect killed in crash identified as Birmingham woman Bristina Jannecia Fuller, 28.   Fuller, of Birmingham, was the driver of the car that fled from police. (Source

Man kills himself at Las Vegas valley Wal-Mart
A man shot and killed himself inside a Wal-Mart near Nellis Air Force Base early Saturday morning. Las Vegas police said the man walked into the sporting goods area of the Wal-Mart Supercenter about 6:15 a.m. with his own gun. He walked around the store for a few minutes and then shot himself in the head, police Lt. Sasha Ann Larkin said. (Source

Etowah Co., AL. investigators make multiple arrests in counterfeit bust

Shoplifter kills mother as she flees Walmart with Hello Kitty purse Sunday morning 

Short Hills Mall, NJ. shopper shot-killed on his way back to his car - two car jacking suspects on the loose

Fresno police increase security at Fashion Fair Mall after shooting in parking lot

Former store manager admits to $367,000 equipment rental scam in WV.

Pair used fake credit cards at Coastland mall, Naples, FL

Stevens Point, Wis. police looking for help in retail theft spree

Cops Confiscate $40K In Counterfeit Goods From Winter Haven Store, FL.

Man With 15 Fake Credit Cards Arrested in Levittown, NY

Fairfax Co., VA. Man Had $10K in Counterfeit Money and fake credit cards

Dalton, TN Police Department Seeks Identity Of Credit Card Fraud Suspects who've hit over 20 times

Three arrested in multi-state credit-card scheme in Pike County, GA

Brooklyn, NY. restaurant worker sentenced to 2 to 7 yrs. for skimming 30 credit card numbers

Baldwin, NY. man had fake debit, gift cards

3 men charged in Radio Shack robbery in Downers Grove, IL

Suspects charged in CVS robbery in Pasadena, CA

Goldsboro, NC Robbery suspect uses a box as disguise

Pinellas County, FL Sheriff's Office seized $50,000 of counterfeit goods from a Pinellas Park Flea Market 

Suspects Sought In Omega Millennium Store Robbery in NYC

Robbery & assault suspect arrested for cell phone store robbery in Saskatoon
Suspects sought in Thomasville, NC, convenience store armed robbery
Blacksburg, VA. police investigating jewelry store robbery
Little Caesar’s on East Harry robbed in Wichita
Armed robbery at Rotterdam, NY, convenience store
Family Dollar - Decatur, GA Police investigating armed robbery
 MC Sporting Goods – Armed Robbery – Goshen, IN – 11 employees and customers tied up
Anderson Co., SC deputies seek armed robbery suspect
Beaufort, NC CVS robbed
San Diego PD looking for CVS robber simulating a handgun
CVS pharmacy in La Jolla, CA., robbed at gunpoint
Walgreen’s – Armed Robbery –Tulsa, OK - K-9 Officer Brings Down Armed Robber
Walgreens in Athens, GA armed robbery
Lower Manhattan jewelry store robbers caught on camera
Police seek suspect in Oak Brook, ILL jewelry store robbery
South DeKalb, GA. Rite Aid pharmacy hit by smash-and-grab burglars
CVS – Armed Robbery – East Nashville, TN – suspect fled empty handed
CVS – Armed Robbery – Council Bluffs, Iowa - 3rd pharmacy robbery in the are this week
Walmart – Shoplift/ Robbery – Buffalo, NY – Suspect assaulted, resisted, and fled LP agent
Walgreens – Armed Robbery – Hopewell, VA - 3 suspects being sought, no injuries
KennyG Jewelers –Armed Robbery- Elk Grove, CA – 4 to 6 suspects at large
T-Mobile – Armed Robbery – Gwinnett, GA- suspect dressed in comic book Wolverine costume
T-Mobile – Burglary – Huntsville, AL – Front door smashed, merchandise stolen
Dollar General – Armed Robbery – Wichita, KS – 2 suspects, no injuries reported
Dollar General – Armed Robbery – Bellbrook, OH – toy gun; woman apprehended w/baby in the car
Family Dollar – Armed Robbery – South Bend, IN – 1 suspect, no injuries reported
Family Dollar – Armed Robbery - Dale Borough, PA – no one injured




Los Angeles Area Organized Retail Crime Association - LAAORCA - Announces 5th annual conference March 6, 2014

Syracuse Fencing Operations Busted in 7 Stores - Onondaga County - Greater DeWitt Retail Theft Coalition  Syracuse Police raided seven stores and arrested eight people for allegedly selling stolen goods that range from baby formula to synthetic marijuana to energy drinks. This is not shoplifting. This is an organized group of thieves that are selling this product to supply their own and often illicit behavior," said Syracuse Mayor Stephanie Miner. Retailers including Wegmans, Tops and Walgreens have been monitoring "boosters" who steal items from their stores with the goal to resell them. It's called organized retail crime. This week was the culmination of a six month undercover investigation into the issue. Police raided seven Syracuse corner stores and arrested eight people for accepting stolen goods with the intent to resell them. Police confiscated a number of items including, baby formula, synthetic marijuana, cigarettes and handguns.  (Source

Clarksville, Tenn. - Local police meet with retailers to combat ORC - $80,000 in cases solved since 3-13'  The Clarksville Police Department’s (CPD) District 3 Criminal Investigations Unit met with local retail personnel (LRP) Wednesday, Dec. 11 to discuss current retail crime trends. Law enforcement agencies collaborate with retail personnel to detect and deter retail theft and investigate potential ORC cases. Information was shared from both the CPD and from the LRP. The bond developed between the two entities has created an even more dominant crime solving team. Since the inception of this program in March 2013, numerous cases have been solved to the sum of approximately $80,000. There were four crimes solved in the meeting on Wednesday. These meetings will continue monthly and there are plans to expand to not only cover current crime trends, but to also provide job specific training. (Source

Identity theft ring - skimmers convicted after hitting International Mall
The fraud ring used key loggers that intercepted and stored information from credit and debit cards swiped at International Mall, especially at the Haagen-Dazs ice cream store. A Tampa federal jury convicted Viviana Reyes of multiple charges related to a credit card fraud and identity theft ring that focused on credit card terminals at International Mall. Four of Reyes co-conspirators have pleaded guilty to charges for their roles in the scheme. She will be sentenced in March. (Source

Serial shoplifters arrested in Cumming, GA after one too many tries hitting Publix stores  Two men allegedly were caught in a shoplifting act that involved returning items without receipts, according to a Forsyth County Sheriff's incident report. Hitting Publx and returning items with receipts. The suspects were caught at a Publix store. (Source

5 women thought to be part of shoplifting ring arrested in Stuart, FL.
Five women were arrested Thursday afternoon and charged in connection with an active and organized Treasure Coast shoplifting ring. The loss prevention officer for the Stein Mart at 2508 S.E. Federal Highway in Stuart told sheriff’s deputies five females were working together, removing security sensors and concealing merchandise, according to arrest reports. Several clothing items from several other stores, including Ross. (Source

Huge $2M+ Credit Card Counterfeiting Ring Bought Lots of Cosmetics
The feds have swooped in on a large and well-organized gang of New York credit card counterfeiters who allegedly shuttled mules around the country to buy $2 million worth of gift cards and other goods for resale, including $30,000 in cosmetics. Ze Xi Qiu, aka “Superman,” allegedly led the ring alongside Doufu Ke, Hong Gang Yang and Huaming Dong, all from Queens, New York. From July until this week, they allegedly purchased stolen magstripe data from online carder forums and used it to create over 1,000 fake credit cards. They passed those cards out to teams of “drivers” responsible for transporting shopping crews to malls in New York, Texas, North Carolina, Virginia, Pennsylvania, and New Jersey. (Source

Jefferson County, TX looking for member of shoplifting ring
A spokesperson for the Jefferson County Sheriff's Office says a woman described as a serial shop lifter is part of a shop lifting ring hitting businesses in Southeast Texas. Deputies are searching for Elizabeth Regina Carrier, 32, on at least 9 charges of shoplifting with bonds totaling $175,000. (Source

Two Indicted in Salem, Mass. Organized Mall Theft Ring hitting Abercrombie and Fitch  One individual could face up to 7 years in jail for her role in stealing merchandise using devices that blocked the mall's theft detection systems. Two Massachusetts women indicted in Rockingham Superior Court on charges they were part of an organized retail crime ring. (Source

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

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Vice President LP Confidential United States Downing & Downing
AP Coordinator Northgate Markets Santa Ana or Anaheim, CA Northgate Markets
District AP Supervisor Northgate Markets San Diego, CA Northgate Markets
Senior AP Auditor Northgate Markets Anaheim, CA Northgate Markets
Sr Mgr AP Analytics & Training Northgate Markets Anaheim, CA Northgate Markets
LP & Safety Supervisor Ross Stores Moreno Valley, CA Ross Stores
Asset Protection Manager Louis Vuitton Las Vegas, NV Louis Vuitton
Regional LP Manager Michael Kors Whittier, CA Michael Kors
Regional LP Manager Spencer Gifts Chicago, IL Spencer Gifts
Director of LP Children's Place Los Angeles, CA Children's Place
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Today's Daily Job Postings from the Net - Appearing Today Only
View two months of postings here

Job Opening




AP Manager in Training Walmart Shelton, CT Wal-Mart
AP Manager in Training Walmart Reno, NV Wal-Mart
AP Manager in Training Walmart Lebanon, TN Wal-Mart
AP Manager in Training Walmart Dundalk, MD Wal-Mart
AP Manager in Training Walmart Carson City, NV Wal-Mart
AP Manager in Training Walmart Tracy, CA Wal-Mart
LP Manager Sears Orlando, FL Sears Holdings Corp
LP Manager Kmart McAllen, TX Sears Holdings Corp
District LP Manager Kmart Baltimore, MD Sears Holdings Corp
LP Manager Sears Indianapolis, IN Sears Holdings Corp
LP Manager Sears Glendale, AZ Sears Holdings Corp
LP Manager in Training Sears Cleveland, OH Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Morgantown, WV Lowe's
Dept Mgr Store LP & Safety Lowe's Nashville, TN Lowe's
Dept Mgr Store LP & Safety Lowe's Marrero, LA Lowe's
ETL AP in Training Target Northern VA, US Target
ETL Asset Protection Target Cincinnati, OH Target
ETL Assets Protection Target Abingdon, MD Target
ETL Assets Protection Target Toledo, OH Target
ETL Assets Protection Target Trotwood, OH Target
ETL Assets Protection Target Pleasant Prairie, WI Target
ETL Assets Protection Target Fort Wayne, IN Target
ETL Assets Protection Target Wheeling, IL Target
ETL Assets Protection Target Hawthorne, CA Target
ETL Asset Protection Target Seatlle, WA Target
ETL Assets Protection Target Fort Worth, TX Target
LP Manager Herberger's Blaine, MN Bon Ton Stores


On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Pedro Corrales was promoted Area Loss Prevention Manager for Lowe's.
Jamie Nordbak was promoted District Loss Prevention Manager for TJX Companies.
Brian Marsh was named District Loss Prevention Manager for TJX Companies.

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A 2300-Year-Old Antidote for Stress
Workplace is more than just a bother, it could potentially kill you! According to the mayo clinic, if you leave that stress unchecked, it can cause high blood pressure and diabetes among other health problems! Fortunately, there's a recipe for stress called Tetrapharmakos, attributed to the philosopher Epicurus. Use this four-part guide to help relieve your stress!  (Don't fear the gods)

Early Riser? What You Should Do When You Wake Up  For those of you who are up early in the morning, especially you leaders, it's probably because you're too excited to get your day going! What you do with your morning has a defining factor on the rest of your day. Whether you sit in bed going over your game plan, or get an early workout in, your waking hours are impactful! (What if you sleep late?)

Last week's most popular articles--

10 Questions Job Candidates Should be Asking You  Evaluating job candidates can be tricky; most likely they are telling you what you want to hear, but you can tell a lot about what questions these potential employees are asking as well. Pay attention not only to the answers they're giving you, but also to what they are asking you. These questions from job candidate should be the ones you want to hear. (They should sound interested)

7 Reasons Employees Don't Trust Their Leaders  One of the key essentials to being a great leader, and following a great leader, is trust. Leaders can be challenged between letting employees know the whole truth and holding back some realities so they don't scare people or lose their top workers. Watch out for these warning signs so you can course-correct when people are having trouble trusting you. (Don't be a copy cat)

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Sometimes when you're moving so fast and dealing with the mistakes of the day, the frustration levels peak and one can tend to forget that sometimes you've just got to stop, listen and take a breath and maybe talk to a friend about it all. If it's a good friend, they'll bring you back into focus and make sure you don't react too aggressively and make the mistakes even worst. There aren't many friends like that nor ones that you can absolutely trust. But if you've got a couple, make sure you thank them as well for taking the time.

Just a Thought,
Gus Downing

Gus Downing

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