Web version Mobile version



 12/20/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

Facebook Twitter Linkedin




Check out the Daily's Exclusive Reports

Q3 Violent Death Report

Q3 Robbery Report

Q3 Internet Jobs Report

Q2 and First Half Robbery Report

2017 Q2 and Half Year Retail Violent Death Report

2017 Q2/First Half Senior LP/AP Jobs Report

See more reports



NRF VP LP Leaders

2005 - 2012
Joe LaRocca
LP's First Voice

Rich Mellor
Defining Leadership

LP Council Chairs

1993 - 2009
Mike Keenan

Bill Titus - TBD

Gary Johnson - TBD

Current Chairman
Dan Faketty - TBD

Current LP Council

Chad McIntosh

John Velke

Jon Shimp

Richard Hollinger, Ph.D.

Gregg Smith

James Cosseboom -

Kevin Colman -

Van Carney - TBD



NRF Big Show 2018
Jan. 14-16

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

ISC West
April 10-13

IOBSE Spring Conference
April 24-26

Miami-Dade Police Departments Global Cargo Theft Symposium
May 1-4

CNP Expo
May 15-16

NRF Protect 2017
June 11-13

RLPSA Annual Conference
Aug. 5-8

See More Events


'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey




Erik Buttlar promoted to Vice President of Asset Protection
for Best Buy
Erik was previously the Senior Director of Asset Protection and has held a variety of roles for the retailer in different regions including Sr. Director Asset Protection for San Antonio, TX; Director for San Francisco Bay Area, Regional Media Manager in Texas and Manager in Dallas/Fort Worth area. Congratulations Erik!

Tim Fisher promoted to Senior Director Loss Prevention
for T-Mobile USA
Tim was previously the Director of Loss Prevention for the retailer for over three years. He's held other asset protection and investigation leadership roles for retailers including Best Buy as their Director Assets Protection/Safety and Target, as the Manager Fraud Investigations, District Assets Protection Team Leader and Loss Prevention Project Manager, and District Loss Prevention Manager. Congratulations Tim!

Terry Murphy, CFI promoted to Director, Loss Prevention for the Southeast Region for T-Mobile USA

Terry has been with T-Mobile for over 9 years and most recently held the role of Senior Manager, Loss Prevention. Prior to T-Mobile, Terry was the Director, Loss Prevention for The Body Shop Stores for 11 years and 12 years at CVS Pharmacy in a number of Retail Management, Audit and Loss Prevention roles. Along his career Terry has successfully earned the CFI and CFE designations as well as a number of other LP professional certifications. Congratulations Terry!

Rocco Speziale promoted to Director of Asset Protection, Home Services for Sears Holdings Corporation

Previously, Rocco was the Director of Asset Protection, Learning and Development for the retailer for over a year for the retailer. He also held the role of National Manager of Asset Protection, Learning and Development in 2014, when he started with Sears Holdings Corporation. Rocco was also a District Manager Loss Prevention for Sears, Roebuck and Co. and Loss Prevention Manager for Kmart. He earned his Bachelor of Science in Chemistry from the University of North Carolina at Wilmington. Congratulations Rocco!

Submit Your New Corporate Hires/Promotions or New Position

First Annual "Swing for Education" Golf Tournament
Hosted by the LP Foundation at NRF PROTECT 2018

"Swing for Education" is the theme for the first annual Loss Prevention Foundation (LPF) golf tournament set for Sunday, June 10, at Bear Creek Golf Club in Dallas preceding the NRF PROTECT conference June 11-13.

The event is open to all retailers and solution providers to raise money to fund scholarships for LP professionals who want to advance their careers through obtaining their LPQ or LPC certifications.

Proceeds will also benefit industry charities including the Loss Prevention Benevolent Fund and the USS Foundation, the legacy event sponsor. yourlpf.org

Sears Holdings Asset & Profit Protection Associates Receive LP Certification Scholarships to Support Career Advancement
Sears Holdings, in partnership with The Loss Prevention Foundation (LPF) today awarded 8 Sears Holdings Asset & Profit Protection Associates scholarships designed to support their career advancement and personal development while working at SHC. Sears Holdings takes great pleasure in every opportunity to invest in the development of their teams.

SHC awarded the scholarships for certification-review courses and the final exams, for both LPCertified (LPC) and LPQualified (LPQ), which will earn them a widely-recognized certification within the loss prevention industry.

Scott Glenn, Vice President and CSO noted: "It is a tremendous honor to be able to invest in the future leaders of our industry. The associates selected for these scholarships are the future of our organization and I am proud of each of them."

Congratulations to the following recipients of the LPQualified (LPQ) and LPCertified (LPC) Scholarships:

● Karl Hager - National Manager, Asset Protection
● Kyle Lott - Area Manager, Asset Protection
● Charles Emery - Director, Asset Protection Support
● Admir Mehmedovic - Market Manager, Asset Protection
● Branden Bearup - Area Manager, Asset Protection
● Shelley Orf - Area Manager, Asset Protection
● Kim Stenzel - Zone Manager, Asset Protection
● Tara Balkcom - Zone Manager, Asset Protection   yourlpf.org

Monroeville, PA to Cut Emergency Response Times in Half
Alarm users to benefit from Automated Secure Alarm Protocol

Monroeville is the first municipality in the Pittsburgh area to implement Automated Secure Alarm Protocol (ASAP), a technology designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers.

Electronic data transmission results in the following benefits for residents and first responders:

Less phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch to the location.
Quicker processing times. Data doesn't have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error and faster responses.
Greater accuracy of information transmitted.
More prompt action during natural disasters. It's common for public safety dispatch/911 centers to be overwhelmed with calls during these types of emergencies. vectorsecurity.com

Workplace Violence Injuries Up 23%
OSHA Reports Increase in Fatal Occupational Injuries

The Bureau of Labor Statistics' Census of 2016 Fatal Occupational Injuries reports there were 5,190 workplace fatalities in 2016, a seven percent increase from 2015.

The fatal injury rate also increased from 3.4 per 100,000 full-time equivalent workers in 2015 to 3.6 in 2016.

More workers lost their lives in transportation incidents than any other event in 2016, accounting for about one out of every four fatal injuries. Workplace violence injuries increased by 23 percent, making it the second-most common cause of workplace fatality. The Dec. 19 report also shows the number of overdoses on the job increased by 32 percent in 2016, and the number of drug-related fatalities has increased by at least 25 percent annually since 2012.

Loren Sweatt, deputy assistant secretary for OSHA, said "Today's occupational fatality data show a tragic trend with the third consecutive increase in worker fatalities in 2016 - the highest since 2008." securitymagazine.com

Chippewa Falls, WI:
Wrongful Death Suit Proceeds Vs. Walmart
A wrongful death lawsuit against Walmart that was filed after an officer shot and killed a 25-year-old woman at the Lake Hallie store in April 2016 will continue to move forward, but the judge overseeing the case acknowledged there is a "disconnect" between the filings and the facts.

Melissa Abbott was a resident at the Northern Wisconsin Center in Chippewa Falls, a state-operated facility for persons with intellectual disabilities and mental illnesses. On April 8, 2016, Abbott was shopping at the Lake Hallie Walmart, when she began swinging a hatchet around other shoppers in the store. Authorities received a call at 5:11 p.m. about a "disorderly female who refused to leave the store."

Lake Hallie police Officer Adam Meyers arrived at the scene. Meyers shot twice, striking Abbott in the leg and abdomen. Abbott was taken to a nearby hospital, where she died. leadertelegram.com

'Today' Show Investigation Finds Retailer's Gift Cards Vulnerable to Hacking
According to the National Retail Federation, Americans are expected to spend $27.6 billion on gift cards this year. But what if your gift card was compromised and all the money was drained from it before you even went shopping?

Cybersecurity expert Jim Stickley says he did that with Nordstrom gift cards. "I can write software that's designed to go after a website and actually pull the card pins one at a time from each card," Stickley told TODAY national investigative correspondent Jeff Rossen.

Stickley says that Nordstrom gift cards have shorter PIN numbers than most retailers' cards, and initially had no protection from bots. He demonstrated the vulnerability by hacking a newly purchased Nordstrom gift card and draining all $50 from it.

Nordstrom fixed the flaw after NBC News brought it to their attention. However, Nordstrom told NBC News, "our customers are always our top priority, and if we learn they were negatively impacted by an issue with our gift card systems, we'd work quickly to take care of them." Nordstrom added, "We have a number of gift card security controls in place, and a team of experts that regularly test, review and enhance those controls." today.com

Buyers Beware of Tampered Gift Cards
Prepaid gift cards make popular presents and no-brainer stocking stuffers, but before you purchase one be on the lookout for signs that someone may have tampered with it. A perennial scam that picks up around the holidays involves thieves who pull back and then replace the decals that obscure the card's redemption code, allowing them to redeem or transfer the card's balance online after the card is purchased by an unwitting customer.

Last week KrebsOnSecurity heard from Colorado reader Flint Gatrell, who reached out after finding that a bunch of Sam's Club gift cards he pulled off the display rack at Wal-Mart showed signs of compromise. The redemption code was obscured by a watermarked sticker that is supposed to make it obvious if it has been tampered with, and many of the cards he looked at clearly had stickers that had been peeled back and then replaced.

In the picture shown here, the top two Sam's Club cards show signs of tampering, but the one on the bottom appeared to be intact. krebsonsecurity.com

'Porch Pirates' Steal Holiday Packages as They Pile Up at Homes
Porch pirates have darkened people's doorsteps for years. Law enforcement agencies say they think the crime is on the rise, along with the growth of online shopping. And the rewards are especially attractive during the holiday season. United Parcel Service plans to deliver 750 million packages this season, up from 500 million five years ago. The more efficient thieves follow UPS and other delivery trucks, scooping up packages as they are dropped off.

"One of the outcomes is you've got one of the easiest ways to steal something ever," said Nirav Tolia, chief executive of Nextdoor, a social network for neighborhoods that has become a popular outlet for residents to gripe about stolen boxes.

Nextdoor says that during the holiday months, it usually sees a 500 percent increase in posts on its social network about missing packages. Research commissioned by businesses that make packaging products like boxes and surveillance cameras suggests that from one-fifth to one-third of respondents have had deliveries stolen from their porches. nytimes.com

Right To Know Act Passes NYC Council Despite Opposition
Bills will change how the NYPD searches and questions New Yorkers

The New York City Council passed a pair of landmark police-reform bills Tuesday - one by a wide margin and one more narrowly - that aim to impose strict rules on how NYPD cops search and question New Yorkers.

The first bill would require the NYPD to instruct officers on how to get consent from people they search without a warrant. The bill would also require the Police Department to develop policies for recording such searches and explicitly telling civilians that they can refuse to be searched.

The second bill would require officers to show business cards to anyone they search or question and explain the reason for the search or questioning, except during traffic stops and other certain circumstances. patch.com

FBI Creates Pittsburgh Task Force To Combat High Levels Of Violent Crime
Elevated levels of violent crime in the region prompted Pittsburgh's FBI field office to launch a Violent Crimes Task Force this week. Federal data show that Pittsburgh and surrounding counties are experiencing higher levels of violent crime, on average, than the rest of the state and country.

Serial commercial robberies at gas stations, convenience stores and other retail outlets, Yarbrough said, will be a major focus of the task force. wesa.fm

WEBINAR: Protecting the Enterprise's Reputation
Thursday, Dec. 21 @ 2 pm ET

"It takes 20 years to build a reputation and five minutes to ruin it," says Warren Buffett. As enterprise security leaders battle risks on all fronts, they are also charged with safeguarding the reputation - and the future - of the business. In the 2017 Security 500 Report, discover the top 10 trends CSOs are facing today and how each of them could impact the enterprise's global reputation with the public, governments and business partners. Register here.

Retailers Heading Into 'Super Saturday' With Some Stamina
With just a few days left until Christmas, retailers are keeping their cool. They've got "Super Saturday," the last Saturday before Christmas and typically the biggest or second biggest shopping day of the year, coming up.

They believe many shoppers will still be scrambling for gifts all week, and the discounting has been no worse than previous years while inventories are in better shape.

And though some snow and rain is predicted for around Christmas Eve, it won't be too bad and the weather has generally been seasonal most of the shopping period.

The relatively strong sentiment around holiday shopping has helped buoy retail stocks after a very tough year when many investors stayed away from the sector while others bet shares of brick-and-mortar businesses would continue to fall.

But in the four weeks since Thanksgiving, shares of both Macy's Inc. and L Brands Inc. are up more than 20 percent and Kohl's Corp., Gap Inc., Dillard's Inc. and Lululemon Athletica Inc. are all up by more than 15 percent. A spot check by WWD of 11 traditional retail names showed only one decliner since the Thanksgiving turkey was carved: J.C. Penney Co. Inc., which fell 6.5 percent to $3.03. wwd.com

NRF: 126 million consumers plan to shop on Super Saturday

Survey: Average holiday spending to top $900 - highest in at least 12 years

Malls Extend Hours To Accommodate Last-Minute Holiday Shoppers

Russia Suffers Holiday Retail Nightmare as Cash Registers Crash
Retailers may have lost 10 billion rubles of sales

Man booby-trapped boxes with exploding shotgun shells to stop package thieves

Take Our Shoplifting Survey

How often are pros hitting your stores with magnets - defeating EAS tags?

(All responses are anonymous)

You Tuber "Shoplifting Pro" -
How magnets remove EAS tags



All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality







Every Single American Household Exposed in Massive Leak
Yet another cloud storage misconfiguration has exposed personally identifiable information (PII), according to researchers - this time affecting 123 million Americans across billions of data points.

The scale of the issue puts it in the running with the infamous Equifax incident, as it touches virtually every American household.

The UpGuard Cyber Risk Team found a cloud-based data repository containing data from Alteryx, a California-based data analytics firm. Exposed within the repository are massive data sets belonging to Alteryx partners Experian, the consumer credit reporting agency that competes with Equifax, and the US Census Bureau, providing full data sets for both Experian's ConsumerView marketing database and the 2010 US Census.

"From home addresses and contact information, to mortgage ownership and financial histories, to very specific analysis of purchasing behavior, the exposed data constitutes a remarkably invasive glimpse into the lives of American consumers," said UpGuard researchers Chris Vickery and Dan O'Sullivan, in an analysis.

At issue is once again an Amazon Web Services S3 cloud storage bucket that was misconfigured and inadvertently left open to the public internet, where anyone with a connection online could have found it. infosecurity-magazine.com

A Fight For Your LinkedIn Data
LinkedIn Presses For Right To Ban 3rd Parties From Scraping Data

Pushing back against arguments that its website is public, LinkedIn says it's entitled to prevent outside companies that violate its policies from visiting its server and gathering data.

"LinkedIn is a private company that has every right to revoke access to its property when another company violates its policies and seeks to free-ride on its investment and damage its business," LinkedIn argues in new court papers filed Monday with the 9th Circuit Court of Appeals.

The Microsoft-owned social networking company makes the argument as part of its effort to convince the 9th Circuit to lift an injunction that requires LinkedIn to allow publicly available data about its users to be scraped by analytics company HiQ Labs.

The 5-year-old HiQ scrapes data from LinkedIn's publicly available pages, analyzes the information to determine which employees are at risk of being poached, and then sells its findings to employers.

For several years, this presented no problems until, in 2016, LinkedIn decided to offer something similar, at which point it sent hiQ and others in the sector cease and desist letters and started blocking the bots reading its pages. mediapost.com

The Legal Risks of Monitoring Employees Online
Companies are increasingly adopting sophisticated technologies that can help prevent the intentional or inadvertent export of corporate IP and other sensitive and proprietary data.

Enter data loss prevention, or "DLP" solutions, that help companies detect anomalous patterns or behavior through keystroke logging, network traffic monitoring, natural language processing, and other methods, all while enforcing relevant workplace policies. And while there is a legitimate business case for deploying this technology, DLP tools may implicate a panoply of federal and state privacy laws, ranging from laws around employee monitoring, computer crime, wiretapping, and potentially data breach statutes. Given all of this, companies must consider the legal risks associated with DLP tools before they are implemented and plan accordingly. hbr.org

CaliBurger wants to replace cashiers with machines
that analyze your face and know your order

A burger chain that uses robots to flip burgers is replacing cashiers with machines that know your order by analyzing your face.

CaliBurger, a burger chain with more than 40 locations globally, is now allowing customers to order using a kiosk that automatically recognizes the faces of certain loyal customers. The burger chain and the NEC Corporation of America, which made the machines' artificial intelligence technology, unveiled the self-ordering kiosks on Tuesday. businessinsider.com


Loblaw admits to bread price-fixing scheme spanning more than 14 years Price-fixing penalties include up to $24M in fines, 14 years in prison
Grocery giant Loblaw Cos. Ltd. has admitted to participating in a scheme to increase packaged bread prices for more than 14 years, saying it will co-operate with a Competition Bureau investigation into the industry.

And Loblaw says it will start offering $25 gift cards on Jan. 8 to customers who declare they bought certain (as yet unnamed) breads at some of its (as yet unnamed) chains before March 1, 2015 - a gesture that the company says could cost as much as $150-million.

The parent of Loblaw, George Weston Ltd., which owns bread-maker Weston Bakeries, also admitted to participating in the price-fixing - and said another major bread producer and other big grocery chains were also involved.

As a result of their co-operation, Loblaw and George Weston will not face criminal charges or other penalties in the continuing investigation, the companies said. Montreal-based Metro, Sobeys and Canada Bread have all said they are co-operating with the investigation.

Sobeys Inc. said in an e-mail on Tuesday night it has "no reason to believe that Sobeys, nor any of its employees, have been involved in price-fixing." Sobeys said that Loblaw's "reckless assertion of industrywide price fixing has not been validated."

Penalties for price-fixing include fines of up to $24-million, imprisonment of a maximum of 14 years, or both. theglobeandmail.com

"Retail is not in disruption but is disrupted"
KPMG: Not so happy holidays for many Canadian retailers

Changing consumer expectations and habits threaten to see even more Canadian retailers close in 2018, says KPMG's Willy Kruh, Global Chairman, Consumer and Retail National Leader, High Growth Markets Canada.

In addition to the expected drop in retail spending next year, Kruh says we are also currently witnesses to the collision of three revolutions that are disruptive and industry-defining - creating a perfect storm that will hit retailers head-on.

Demographic revolution

Powering this next revolution is the rise of the millennial generation, which in two years will be the world's largest single demographic grouping, as well as the largest demographic in the workplace. With 4 in 10 millennials living with their parents their tech savy is rubbing off on their parents which is accelerating the shift to online and experience-based shopping.

Technological revolution

The next decade-or-so will see another billion or more humans connected to the internet.

Geographic and geopolitical revolution

Population growth in Canada is driven by immigration so it is critical that domestic retailers understand and adapt to the shopping habits of new Canadians.

A growing wave of populism and nationalism is affecting retailing in the U.S. and Europe with spill-over affects in Canada. newswire.ca

Bricks & mortar vs. clicks & mobile
Canadians still prefer physical stores, but increasingly shop online

Two-in-three Canadians (65%) say they expect to do a greater proportion of their shopping online in the next year or two, and one-in-five (19%) expect to soon be making the majority of their non-food purchases on the internet - if they aren't already.

That said, three-in-four Canadians (74%) say they still prefer to shop in brick-and-mortar stores if given the choice, a preference that extends to every product category canvassed except entertainment media.

Online sales made up an estimated 6.5 per cent of all retail sales in the country in 2016, but that proportion is projected to reach 10 per cent by 2020.

Roughly three-in-ten say they "browse and buy online" (28%), and a similar number (31%) "browse online, then buy in a physical store." A slightly higher percentage (35%) prefer to shop for non-food items in an entirely analog fashion, while only 6 per cent say they browse in physical stores before making their purchases online. angusreid.org

Canadian Retailers Protest 12-14:
Retail workers to demonstrate outside of York Regional Council meeting

Canada's electronic spies will be able to launch cyber attacks with little oversight, report warns

RCMP warn of multiple scams during holiday season

York Region faces retail criticism for taking away statutory holidays

Help Wanted: Worker shortage hits Vancouver retailers

Hallmark Canada Opening Smaller Stores in Other Bigger Retailers - 14 Gold Crown's in CA so far

New Era of Cyber War: Nation-states increasingly working with criminals, warns Ontario security advisor

Canadians' Black Friday spending hits a plateau: study

Canada's Native Shoes steps into brick-and-mortar retail

Sears Canada demise named Canadian Press business story of 2017

Montreal, QC: High-end robbery ring dismantled
South American gang accused of 130 break-ins since June 2016

Montreal police say they have dismantled a ring of thieves that have been breaking into luxury homes and businesses in recent months. They say an organized group of South American suspects is behind the 130 break-ins since June 2016.

In the past month, police have carried out nine raids and made 12 arrests in Montreal, Boucherville and Laval, linking the suspects to the rash of break-ins. Some of the suspects arrested may also be connected to a spectacular Toronto-area armoured truck robbery, police say, adding that heads of the network frequently used people with precarious status in Canada. ctvnews.ca

Calgary, AB: $35,000 in merchandise stolen from camera store
Business offering $5,000 reward for information
The Camera Store is offering a $5,000 shopping spree as a reward for any information that leads to a conviction, after two high-end cameras and three lenses were stolen from the downtown Calgary business early Saturday morning. Store owner Julian Ferreira told CBC News that the theft is the first burglary the store has experienced in its 21-year history.

He believes the thieves hid behind a row of green garbage bins, and worked away with a crowbar to pry open the shutters. The items stolen included a Leica MP Safari Edition camera, a Hasselblad X1D camera body in silver, and three Hasselblad lenses, worth a combined total of approximately $35,000. cbc.ca

(Update) Abbotsford, BC: Permanent memorial at shopping centre where
officer was killed

West Nipissing, ON: Police investigating separate hardware store thefts

Fake $100 bills circulating in Peel and Durham regions, police warn retailers

Robberies and Burglaries

C-Store - Surrey, BC - Armed Robbery
C-Store - Windsor, ON - Armed Robbery
C-Store - Tecumseh, ON - Armed Robbery
C-Store - St. Catharines, ON - Armed Robbery
2001 Audio Video - Burlington, ON - Armed Robbery


The ORANGE Wave continues!

Nedap's Newly Released Intelligent EAS and RFID Solution

Nedap continues to make huge strides within our industry by developing technological solutions that mesh nicely with where the retail industry is heading. From their iD Top ceiling-mounted RFID readers to their new iSense intelligent 3-in-1 RFID antennas, Nedap offers retailers sleek, high-quality solutions that tackle both current and emerging shrink challenges. Pat O'Leary, Vice President and General Manager, and Wouter Ubbels, Director of Business Development, for Nedap Retail Americas, tell us about their latest innovations.

Quick Take #12

Morgan Harris, Senior Director of Enterprise Solutions for ADT/Protection 1, talks technology with Joe LaRocca. Learn how Protection 1 monitors and secures their customers' network devices and systems from their Network Operations Center.

Solution Providers: Have a video or commercial you want to publish? Contact us



Mitigating the Costly Impact of Online Fraud
Online fraud costs the industry $660,000 per hour, according to RSA research

As online sales surge this holiday shopping season, so does online fraud, which analysts at security solutions provider RSA said costs the retail industry $660,000 per hour. But there are tactics that retailers can deploy to offset fraud such as credential testing and more creative authentication.

Here, Angel Grant, director of fraud and risk intelligence at RSA, discusses these issues and share insights about online fraud and its impact on business.

WWD: What are some of the ways retailers can mitigate fraud this holiday season?

Angel Grant: There are three ways. First, prepare for credential testing. Most users will reuse the same e-mail address, username and password on multiple web sites. This often leads to fraud: once stolen credentials have been tested and verified on organizations' sites, hackers will often use them to make fraudulent purchases or transfers, or sell them to other cybercriminals to do the same.

Second is to expect account theft. After large breaches, it's common that fraudsters use verified stolen credentials to take over existing accounts and create unauthorized new accounts. Fraud rates are typically 15-times greater in the first 10 days of a breach.

Third is creative authentication. Usernames and passwords alone aren't enough these days. Organizations need to consider creative ways to determine the legitimacy of users accessing their business, such as exploring factors like device use, behavioral patterns, locations, biometrics, etc.

WWD: How much are retailers losing to fraud? Who pays for those losses - the retailers or the end customers?

A.G.: E-commerce fraud is costing the industry $660,000 per hour. Retailers end up bearing a majority of that cost through chargebacks from credit card providers. Even more, this is damaging for retailers who may face the loss of customer and brand loyalty as a result. Read full interview here wwd.com

Credential Stuffing Threats Facing the eCommerce Industry This Holiday Season
Credential Stuffing is the mass-scale automated testing of username/password combinations across multiple websites. When successful matches are discovered, attackers use these logins to take over the account for fraud.

We recently reviewed the data of attacks directed at Akamai's ~ 5000 customers for the 7-day period including Black Friday and Cyber Monday. Of the 100 most attacked sites, we can see that more than 66% are eCommerce sites. We've broken down eCommerce into Retail and Travel & Hospitality. While more retailers are attacked than travel sites in this data set, travel sites that were attacked saw on average 8 times more Credential Stuffing attempts over the course of the 7-day period than retailers. securityboulevard.com

Why Brick And Mortar Retailers Need E-Commerce-Style Data Tracking Methods

Report: Online giant is the 'go-to' retailer for more than 75% of U.S. online consumers

Amazon is planning brick-and-mortar stores in Germany

Medina Township, OH: Police break up Retail Theft Ring; over 4000 items stolen from stores in 100 mile radius
Medina Township police worked with the Ohio Bureau of Criminal Investigation to collect thousands of alleged stolen items from homes in Medina Township, Brunswick and North Ridgeville. Police recovered thousands in merchandise, from electronics to a wide variety of household items. "There's multiple retailers involved in it, multiple people involved in it." Medina Township Chief David Arbogast said, "Some of our retailers have some fantastic video that we can pick back up. So we're gonna have to take everyone of these items, and there's literally thousands of them, and identify where they came from." news5cleveland.com

Update: Arnold, MO: New Video released in $28,000 theft of Apple products from Target
Police are looking for help finding thieves after a smash-and-grab robbery at an Arnold Target store Monday night. Police said the three male suspects got to the store on Vogel Road at around 10:20 Monday night. After walking around the store to pick up laundry baskets and hammers, they arrived at the electronics section, where Apple products were kept behind glass. As security video shows, the suspects then smashed out the glass with the hammers and grabbed all the products in the case. In all, they made off with 13 iPads, 9 Apple Watches, 2 iPhones and various attachments. Police said the products were worth a total of more than $28,000. ksdk.com

Sacramento, CA: Man Pleads Guilty For Nationwide Debit Card Fraud Scheme Targeting Apple Stores
Marcus Butler traveled from Sacramento to cities throughout California and the rest of the United States, including the East Coast, Midwest, and Alaska, using a revoked debit card to purchase products from Apple stores. Butler told store associates that there was a problem with his debit card and invited the associates to call his bank. In fact, it was Butler's conspirator with whom the associates spoke. The conspirator gave the sales associates a false code that allowed the transactions to be completed on Butler's revoked debit card. Butler was arrested in Colorado after attempting further fraudulent purchases at Apple stores. Butler also used the revoked debit card to purchase other goods and services. All totaled, the loss caused by Butler's fraud scheme was approximately $353,000. justice.gov

Portadown, Northern Ireland: Crime gang busted and stolen children's toys recovered
Police busted a crime gang and recovered more than $1,300 worth of children's toys - just before Christmas. Also $2000 in cash was seized by police in Portadown on Monday. Two men were arrested for theft and handling stolen goods. Their vehicle was seized and houses searched by police in Belfast. lurganmail.co.uk

Logan Township, PA: State Police arrest 2 in the theft of $2,600 in merchandise from Best Buy

Millburn, NJ: Female Grab & Run suspect hits Bloomingdale at Short Hills for 4 handbags valued at $2,670

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Memphis: Pharmacist shot while shielding woman during Medicine Shoppe Armed Robbery
Memphis Police Department said the robbers took prescription medicines from the store, and they shot the store's Pharmacist. The victim was shot twice, once in each leg. He was taken to the hospital in non-critical condition. wbrc.com


Robberies & Thefts

Mandeville, LA: Woman who robbed Victoria's Secret captured in Baton Rouge
One of the women accused of pulling off a brazen theft at a Mandeville Victoria's Secret store has been arrested in Baton Rouge. A tip helped lead authorities to 29-year-old Alicia Maloid. Maloid faces charges of armed robbery, which carry a 10 year sentence, in the December 12 robbery. Maloid and four other women were caught on surveillance video carrying out the strong-arm robbery, during which they used a stun gun and pepper spray to make off with over $1,500 in merchandise. Two of the suspects were armed, one with mace, the other with a stun gun. Police say one of the suspects sprayed two of the employees with the mace while a third employee was shocked with the stun gun. wgno.com

UK: London: Police launch dawn raid on Moped Smash-and-Grab Gang
In early morning raids officers swooped on four addresses in south London in an investigation into a number of robberies at high profile stores in central London and the City in recent months. standard.co.uk

Darby Township, PA: Police Are Investigating the Armed Robbery Of An Amazon Delivery Driver

Auburn, AL: Police arrest two men connected to multiple C-Store burglaries; thousands in merchandise stolen

Minot, ND: TJ Maxx employee charged with Felony Theft; over 300 fraudulent returns for cash, estimated at $8,700

Millburn, NJ: Macy's Short Hills employee busted for theft of $2,000 in merchandise

Sentencings & Arrests

Madison, WI: Wisconsin Gun Shop Theft defendant wants Death Sentence
A Wisconsin man who stole a cache of firearms from a gun shop and sent a rambling anti-government manifesto to the White House before going on the run wants to be set free or sentenced to death. Joseph Jakubowski was convicted in September of two charges stemming from the April 4 theft. He faces up to 10 years in federal prison on each of the two counts when he is sentenced Wednesday. washingtonpost.com

Charlotte, NC: Two men charged with murder in 'cold-blooded' killing of 7-Eleven clerk

Houston, TX: Suspected ringleader tied to ATM thefts arrested, police say

Waterloo, IA: Man convicted in liquor store robbery; being too drunk was his defense

Fire & Arson

Memphis, TN: Woman wanted in Target arson identified
A warrant was issued for Tina Priestas, the woman accused of setting fires inside an East Memphis Target earlier this month. The Memphis Fire Department released store surveillance video of the woman they say set two fires inside Target. It shows the woman putting an item in the basket. When she left, her cart was overflowing with merchandise. The fire caused about $12,000 in damage. No one was injured. wmcactionnews5.com


Kilgore, TX: KPD nets $2,000 stack of bills from counterfeit cache


AT&T - Ventura County, CA - Robbery
Ace Hardware - Morro Bay, CA - Robbery
Adult Store - Burlington, NC - Armed Robbery
Boost Mobile - Bullhead City, AZ - Armed Robbery
Burger King - Green Bay, WI - Armed Robbery
C-Store - Nashville, TN - Burglary
C-Store - Colchester, VT - Armed Robbery
Camera Store - St Louis, MO - Burglary
CVS - Pinellas County, FL - Armed Robbery
Dairy Queen - Akron, OH - Burglary
Family Dollar - Pueblo, CO - Robbery
Hardee's - Abingdon, IL - Burglary
Medicine Shoppe - Nashville, TN - Armed Robbery / Pharmacist shot-wounded
7-Eleven - Linden, NJ - Armed Robbery


Daily Totals:
10 robberies
4 burglaries
1 shooting
0 killings





None to report.

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

AVP, Global Executive Protection & Physical Security
Marlborough, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Director of Loss Prevention - Charlotte, NC
Goodlettsville, TN

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional Asset Protection Director
Seattle, WA

The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Retail Asset Protection Team Leader
Cadillac, MI

Collaborates with the Market Asset Protection Team leader and Store Leadership to support a Culture of Safety and 200% accountability. Oversees and ensures the effectiveness of the asset-protection, safety and fire-protection efforts and stock loss reduction...

Regional Manager Loss Prevention - Los Angeles
Los Angeles, CA
The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Area LP Manager - Nor Cal
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses and protect company assets and make recommendations to improve inventory shrinkage, safety and overall store controls...

Store Loss Prevention Manager
Daly City, CA

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

District Asset Protection Manager - Detroit/Saginaw
Taylor, MI

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 


Submit Your Group LP Selfie Today!



Tackle it Head On: Giving and Receiving Negative Feedback

Yuck! How to Deliver Sensitive Feedback to Your Employees
For most leaders, delivering sensitive feedback to your team can be challenging. There's no cookie cutter formula when it comes to talking about sensitive issues, but here are some strategies to keep the conversation positive and effective. Confront it head on

Want to Motivate Your Employees? Here's Why Criticizing Them Will Do the Trick
You don't need to wait until performance review time to motivate your employees to work harder and better. Giving them feedback continuously, even negative feedback, can help keep them engaged and performing better. Day in, day out

You Can Take It! How to Accept Negative Feedback With Ease
Most people would assume that everyone would take positive feedback over negative, but this study shows the opposite. Nobody will be able to resist negative feedback, but there are ways leaders can help employees it easier, and change their attitude about it. Walk your talk

7 Steps to Take After a Bad Performance Review
While it may be hard to know how to move forward after hearing unexpected negative feedback, doing so will help you grow, and see yourself more clearly. Here are some steps to take after you've heard negative feedback to help you keep pushing forward! It's only a beginning


Individual growth is an overly used phrase for something that is extremely difficult to truly accomplish. Corporate America tends to force it faster than many can absorb. Out of necessity or by design it requires a mental investment and a conscious effort on the part of the executive to truly grow beyond their current capabilities. Consequently, growth is oftentimes as a result of direct force or life-changing events. But it is a necessity if one expects to advance and stay current with the industry. Technology represents the Loss Prevention industry's biggest opportunity for growth and if one expects to be a leader tomorrow it would be wise to grow your technology education.

Just a Thought,
Gus Downing

We want to post your tips or advice... Click here

Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily