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Contingent staffing: Holiday help or insider threat?

Holiday temps gain access to systems, merchandise and sensitive information.
Here is how retailers can mitigate the risks posed by these temporary workers.

When retailers ramp up for the holidays they add not only appealing new merchandise but also scores or more of contingent workers to meet the needs of bustling holiday shoppers. But, how well do these retailers really understand the security risks that could be inherited with the rapid and significant staff augmentation?

For many retailers, these temporary staff additions aren't trivial: For example, Amazon announced plans to nearly double its fulfillment center workforce with 120,000 contingent staff; Macy's added 80,000; Target, 100,000; JC Penney, 40,000. Added contingent staff will be granted access to systems, merchandise, full-time staff, and potentially sensitive information, which could potentially increase overall security and compliance risks. Let's review some of the scenarios leading to these risks and share insights on actions retailers can take to mitigate them.

The Potential for Insider Threat
Insider threats are difficult to detect, come in different shapes and forms, and can be intentional or unintentional. Employee and contingent staff alike may consciously or subconsciously act on opportunities to use data without careful thought and planning, and sometimes act deliberately for personal gain. Disgruntled employees may steal information, leak it online, or even damage corporate data assets as payback for perceived injustice.

Corporate espionage is also a growing problem; even honest employees or contingent staff could potentially be enticed by a deal to leak/steal information they would be hard pressed to refuse. Employees or contingent staff may want to start their own competing businesses and decide to get ahead by gathering and using enterprise data.

Contingent Worker Security Risks
According to Fortune Magazine employee theft is the number one insider threat activity in the U.S. retail industry: Missing goods from shoplifting and other causes cost U.S. retailers about $42 billion a year, according to the publication. Employees and contingent workers introduce increasing risk, as they can leverage the checkout process for financial gain. For example, they can manipulate a transaction to benefit themselves or someone else by entering illegitimate refunds, discounts, or voided transactions into a cash register. They can also cancel transactions, modify prices, or say someone used a coupon when they didn't, pocketing the extra cash. Credit card thefts are also quite common, especially when they are written down on a piece of paper for future entry. Some employees or contingent staff have also been reported as having memorized customer credits card numbers.

Setting Tolerable Levels of Risk
The level of tolerable risk in a retail organization equates to how much financial and non-financial effects the enterprise is willing to tolerate. No security program can mitigate every risk, so setting a tolerance level for risk is an important step in a security program. Many retail enterprises lack a properly executed business impact analysis that clearly quantifies or qualifies impacts to the point where intolerable loss can be defined. Some retail enterprises compensate for this limitation by passing some of the risks on to consumers, who then must pay more for goods - retailers use this tactic to offset losses. While customers "suffer" unduly in this situation, this risk transfer tactic does not entirely reduce the impacts that could result from exploited insider threats.

How Companies Can Manage the Threat Posed by Contingent Staff
Other than conducting background screens, human resource security is an often overlooked component of enterprise security management. For many retail enterprises, once an employee or contingent staff is hired, there is plenty of trust and very little verification of appropriate security activities and behavior.

Human resource security management and control activities should prevail before, during, and following the engagement period of an employee or contingent staff to mitigate insider threats. Pre-hire background checks are common, but often are not stringent enough. Once an employee or contingent staff is hired, it is important to ensure proper allocation of security access rights and privileges based on job role and the sensitivity of information that ties to the role. Upon change of role, it is also important to promptly review and modify access rights and privileges to align with the employee or contingent staff member's new role. Upon termination, all access rights and privileges must be fully and immediately revoked.

Employee and contingent staff security education is also essential to teach them to avoid being the victim of social engineering and other security errors. digitalcommerce360.com

Amazon vs. Walmart

Amazon And Walmart Battle For Retail's Future
Amazon will soon cap off another banner year: The Internet giant is expected to win roughly half of all online shopping sales this holiday season. But Amazon's greatest rival wants to beat the company at its own game: Walmart recently announced that it grew its online sales 50% YOY in Q3 2017. As the de facto leaders of U.S. retail, the two companies are each spending heavily in an attempt to unseat the other. So which company has the advantage? With the future headed online, investors are betting heavily on Amazon - but this may be a mistake.

The two retail giants have been stepping on each other's toes lately. Amazon's $13.7 billion purchase of Whole Foods can be seen as a defensive move against Walmart's thriving grocery business. Amazon is also playing offense: The company is going after Walmart's customer base by offering a discounted Amazon Prime membership to low-income consumers.

Walmart, meanwhile, has been even more aggressive. In 2016, Walmart began an e-commerce buying spree, gobbling up firms such as Jet.com, ShoeBuy, Moosejaw, and Bonobos. The company earlier this year rolled out free two-day shipping for all orders over $35, and is experimenting with paying workers overtime for delivering packages on their commute home. Walmart is even barring some prospective tech vendors from building apps on top of Amazon's cloud - and is preventing its for-hire truck drivers from hauling Amazon goods on the side.

Each company has scored some direct hits in this battle. But which one is positioned to win the war? forbes.com

Walmart is reportedly developing a store of the future with no cashiers
Similar to 'Amazon Go' concept

Walmart is heads down on their Code Eight project, according to a a new report in Recode. It includes a new vision for the store, called Project Kepler. Sources tell Recode it uses high technology like "computer vision" to track and charge for purchases without the use of a traditional cashier.

Few details are available, but the initial sketch of the idea sounds very similar to Amazon's Amazon Go store, which uses tracking cameras and machine learning software to charge customers for things they take off the shelf and needs no cashier.

Recode also reports that Walmart is testing tech-heavy personal shopping service geared toward higher income "busy" moms. It allows customers to buy products or get recommendations simply by snapping a picture and sending it to the company.

Walmart will likely charge a membership fee for some of Code Eight's new projects when they roll out, Recode said. businessinsider.com

Amazon reveals what its lobbyist is doing in Atlanta
And it has nothing to do with HQ2

Amazon registered a lobbyist in Georgia this month in a move that spurred widespread speculation that Atlanta could be a top contender for the site of its second North American headquarters. But Atlanta can't declare victory quite yet: it turns out the lobbyist has nothing to do with Amazon's search for a second corporate home, which the company calls HQ2.

In a statement to Business Insider late Tuesday, an Amazon representative said: "Amazon's public policy team works on a variety of issues on behalf of our customers in cities and states across the country. This work is ongoing and not related to our search for HQ2."

Atlanta is one of the more than 200 cities competing to be the home of Amazon's second North American headquarters - and according to one recent analysis, it's a leading candidate. businessinsider.com

Besides Amazon, here are the companies winning the holiday season

Target's $550M purchase of Shipt buys time and talent

7-Eleven CEO Joseph DePinto Sees Amazon as 'Co-Opetition'

These 15 retailers could be the next to declare bankruptcy
A total of 50 US retailers have filed for bankruptcy this year - the highest rate since the recession - and analysts say more bankruptcies are on the horizon.

Fifteen retailers in particular are at high risk of defaulting in 2018, according to an analysis by S&P Global Market Intelligence. Here are those companies ranked in order of likelihood to default, with those seen as most likely appearing first. businessinsider.com

Clothing Retailer The Limited Gets Final Del. Ch. 11 OK

Performance Sports Wins OK For Ch. 11 Plan After $575M Sale

Del. Court OKs $1M Ch. 11 Deal For Key Maurice Employees

Bon-Ton misses $14M interest payment, restructuring could follow

California Fires Take Toll on Small Businesses
2nd Largest in CA History - $150M Cost and Climbing

California's Thomas Fire is now two weeks in and roughly half contained as some retailers slowly get back on their feet to assess the damage with only a handful of days left in the holiday selling season.

As evacuation orders are lifted, communities are being called on to shop local or buy from small businesses online as some retailers are throwing events or offering promotions to draw people in, while others are just barely beginning to sort through the lengthy insurance claims process for property damage.

Gusty winds and dry conditions in California colluded in early December giving way to the Thomas Fire - now in Ventura and Santa Barbara counties - while separate fires launched in Los Angeles, San Diego and east into the Inland Empire. It's been the Thomas Fire, which began Dec. 4 and has crept to 272,000 acres to make it the second largest in California history, with costs now hovering around $150.3 million.

Most retailers - whether large or small - say they will not be able to recover sales lost in the remaining days of the year. wwd.com

E-Commerce CFO Sentenced to 5 Years for $5.3M Investment Fraud
A Florida federal judge sentenced a former executive of a now-defunct e-commerce company on Wednesday to five years in prison for his role in an alleged scheme that exaggerated the company's value at between $450 million and $540 million despite the business earning little, if any, money.

U.S. District Judge Elizabeth A. Kovachevich handed down the maximum prison sentence to Terrance F. Taylor, the former executive vice president of finance at Savtira Corp Inc., after he pled guilty to a wire fraud conspiracy charge in what prosecutors say was a fraudulent investment ploy based on false company valuations. The judge also ordered three years of probation and $3.3 million in restitution. law360.com

Cost of Compliance - and Noncompliance - Rising
The cost of compliance for organizations rose 43% between 2011 and 2017, while the cost for not being in compliance rose 45% in that time, according to new research from data-integration firm Globalscape and Ponemon Institute. The research, based on an analysis of 53 multinational companies located in the U.S. and a survey of executives, found the average cost of compliance was around $5.5 million in 2017. That amount includes costs for privacy, data integrity and data loss, and protecting credit cardholder information. The cost of noncompliance was around $14.8 million, or 2.7 times more expensive than adhering to standards and maintaining compliance. Counted among the costs of noncompliance are items such as business disruption, loss of productivity, fines, penalties and settlement expenses, according to the report. wsj.com

The US Department of Justice and Department of State Launch Intellectual Property (IP) Law Enforcement Coordinator Network
On Friday, December 15, 2017, the US Department of Justice and Department of State announced the launch of an IP Law Enforcement Coordinator Network. The Network focuses on international trademark counterfeiting, copyright piracy and other forms of intellectual property rights infringement across the world, spanning all industry sectors. Though the components of the Network are not new, the announcement seems intended to mark a renewed focus on these issues. Domestic and foreign corporations should take note. natlawreview.com

Delaware AG still opposed to criminal code re-write as proposal heads to General Assembly

Retailers React to Passage of Republican's $1.5 Trillion Tax Bill

AT&T, Comcast giving $1,000 bonuses to hundreds of thousands of workers after tax bill

Subway closed more than 900 stores this year as franchisees claim promotions have 'decimated' business

Chipotle continues to be plagued by claims of food-borne illness

Shoplifting arrest led to Notre Dame players' suspensions

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Agilence Announces Host Venue and Dates
for 5th Annual User Forum

The 2018 event will be held in Savannah, GA during the week of September 10, 2018

MOUNT LAUREL, NJ - December, 21 2017 - Agilence, Inc., the leader in cloud-based data analytics for store performance and loss prevention, today announced the host venue and dates for their 2018 20/20 User Forum.

Next year's event will be hosted at The Desoto in Savannah, Georgia on September 12-13, 2018. Continuing the tradition of previous 20/20 User Forums, Agilence will be hosting an exclusive Executive Think Tank as part of the dynamic agenda. This event brings executives from across the Agilence Customer Community together to drive the future of the 20/20 Data Analytics platform. In a change from past events, the Executive Think Tank will have an entire day dedicated to the session by kicking-off the 20/20 User Forum on Tuesday, September 11th.

The 2018 20/20 User Forum will see exciting changes to further engage and enhance the user community experience. Some of those changes include vertical-specific education tracks, more interaction between users, and workshops to put lessons learned into practice.

"Our goal for each 20/20 User Forum is to provide attendees with insights and networking that they won't get anywhere else," said Catherine Penizotto, VP of Customer Success at Agilence. "For 2018's event, we are taking that a step further by implementing educational tracks to complement the high-quality presentations and sessions our users have come to expect."

Penizotto continued, "I really look forward to the Executive Think Tank session every year as this is our time to actively listen. The engagement and sharing among the professionals in this group not only drives innovation for Agilence but positions us to better serve both our current and future customers. The session also establishes industry best practices and sets the stage for their own future successes."

● When: September 12-13, 2018 (20/20 User Forum), September 11, 2018 (Executive Think Tank)
● Where: The Desoto, Savannah, GA
● Who: Members of the Agilence Customer Community

If you are interested in becoming a part of this growing Agilence community of retailers, restaurants and grocers reach out to us here and see what you're missing.

Businesses Fail in Risk Modeling and Management: Report
Poor risk management leads to a slippery slope of weak prioritization, wasted resources, and unaddressed security issues. Most businesses don't know how to quantify and manage risk, and their failures lead to repeating the same security problems and facing new, major ones.

Most cyber risk management programs are "going through the motions" on risk management, says FAIR Institute chairman Jack Jones, who is also cofounder and executive vice president of R&D at RiskLens. It's common for organizations to make decisions about people, processes, and technology without ensuring these choices are properly informed and executed.

While compliance checklists aren't harmful by nature, people assume compliance achieves risk management objectives, Jones says. Many businesses fail to prioritize issues due to inaccurate terminology, broken mental models, and insufficient skills among those who rate risk. darkreading.com

New European Data Protection Law Among Most-Viewed Articles in 2017
Failure to comply with the law could result in fines and penalties. By May 25, 2018, companies that do business in or with European countries must comply with the General Data Protection Regulation (GDPR).

As hacking increases worldwide, the GDPR mandates how groups gather, store and use sensitive employee data.

Passed in April 2016 by the EU Parliament, the law replaces the Data Protection Directive, which was enacted in 1995. The new regulation's key objectives are to give people control of their personal data and to streamline current laws surrounding the legal use of this information.

Under the GDPR:

● All companies must document employee consent about the access and use of their data.

● Any organizations that process employee data within the European Union (EU) must comply with the new law - even if those companies aren't in Europe.

● Organizations that fail to comply with the new law face fines and penalties equivalent to 4 percent of their annual revenue or 20 million euros, whichever is greater. 

The Information Commissioner's Office in the United Kingdom, which reports directly to Parliament, has prepared a 12-step checklist to ready organizations for GDPR complianceshrm.com

U.K. Man Who Launched 2,000+ Cyberattacks Avoids Jail Time
19-year-old U.K. resident Jack Chappell, who pleaded guilty to launching more than 2,000 cyberattacks against some of the world's largest companies, has avoided jail time for his role in the attacks. The judge in the case reportedly was moved by pleas for leniency that cited the man's youth at the time of the attacks and a diagnosis of autism. krebsonsecurity.com

58% Of Retailers Lack In-Store Technology For Viewing Shopper Info
In an age when retailers feel they need to know everything about their consumers, the brick-and-mortar store is still a blind spot for a majority of merchants. Only 42% of retailers have in-store technologies to view customer information across all of their touch points, according to a report from Kibo. Additionally, 64% of retailers feel they are only somewhat effective at capturing in-store data on customer preferences. retailtouchpoints.com

Conversational commerce and the rise of the robot
There's a "buzzy" phrase in retail right now - conversational commerce. Tvedt described it as the communication channel and platform in which customers and businesses are interacting with each other; personalization is important to maintain customer attention while also providing the right content. "How do we support the consumer in ... making sure that content is given to them right at the point that they need it?" she asked.

Conversational commerce also applies to enterprise and operations; Lee emphasized that it's not just about the transaction, but building a relationship that brings a customer back. She said retailers should consider using robots as the first line of defense in customer service interactions, since responding within hours is linked to better conversion rates and retention rates. She also suggested that robots could help bricks-and-mortar stores take physical inventory faster and more accurately. nrf.com

5 phishing tests to run inside your organization

7-Eleven goes omnichannel with mobile, BOPIS and delivery

Only 8% of retailers have 'mastered' omnichannel


Developing Technology's Impact on Emergency Preparedness

Tony Caccioppoli, VP Corp AP, HBC
Pat McEvoy, Sr Dir of AP Admin, HBC

With more violent incidents, civil protests, robberies, and disruptive weather than ever before, emergency preparedness has never been more critical for retailers. Tony Caccioppoli, Vice President, Corporate Asset Protection, and Pat McEvoy, Sr. Director of Asset Protection Administration, for Hudson's Bay Company, discuss how technology is playing a vital role in helping retailers with crisis management programs, driving more proactive and real-time responses to help keep stores, associates, and customers safe.

Episode Sponsored By:

Quick Take #13

During his first trip to the U.S., Robin van Stenis, Global Marketing Manager for Nedap Retail, based in the Netherlands, shares his first impressions of the country with LPNN's international ambassador Amber Bradley. Learn about Nedap's global footprint and the "future-proofing" solutions they're bringing to the U.S.

Solution Providers: Have a video or commercial you want to publish? Contact us



How the 'Grinch bots' stole Christmas
Resellers have existed since way before the internet. But with the surge of online shopping, they have found the perfect weapon to aid their business: bots, automated software that can add products to a virtual cart and purchase them faster than any human. Bots can buy almost anything in a matter of seconds, which is why they've become the ideal tool for people who make money by snatching up coveted items and selling them on eBay, Amazon and Craigslist for a profit.

Stores won't share data to reveal how many of these go to bots, but a quick look at people's tweets of disappointment suggests that resellers grabbed whatever stock was loaded. What happens is that a retailer will tweet that the SNES Classic is available again in limited quantities, but by the time most people add the product to the cart and go to check out, it's no longer available. Resellers can successfully beat this system by creating a software script that constantly scans product pages and sees when they come back in stock even before the store can tell the general public.

The real solution could be legislation, the kind that would outlaw the use of bots in online shopping altogether. Last year, President Barack Obama signed into law the "Better Online Ticket Sales (BOTS) Act of 2016," which made it illegal for individuals to use bots (or similar computer software) to buy more than a specified number of tickets to concerts, sporting events and other public events. engadget.com

Facebook, Instagram Removed 3 Million Infringing Posts During First Half of 2017
Facebook, Inc. removed nearly 3 million posts, including videos, ads and other forms of content, from its sites during the first half of 2017 in response to takedown complaints over counterfeiting, and trademark and copyright infringement. The San Francisco-based social media giant, which owns Facebook and Instagram, announced the intellectual property-related takedown data by way of its "Transparency Report."

The report comes on the heels of widespread attention to the growing number of counterfeit-centric posts on Facebook, Inc.'s platforms. Cyber-security experts Andrea Stroppa and Agostino Specchiarello found that about a quarter of the fashion and luxury ads they examined on Facebook in 2014 were for counterfeit goods. The ads, touting things such as $2,000+ Louis Vuitton bags for $239 and $180 Ray-Ban Aviator eyewear for less than $30, routinely linked to bogus e-commerce sites registered by Chinese companies. thefashionlaw.com

Online holiday sales are not wrapped up yet
Holiday shoppers spent $89.88 billion online from Nov. 1- Dec. 17, which is a 13.1% year-over-year growth rate, according to Adobe. Adobe's data is based on analysis of 1 trillion visits to more than 4,500 retail websites and 55 million SKUs.

The $89.88 billion total from Nov. 1-Dec. 17 is roughly 84% of Adobe's projected holiday spend, which is $107.4 billion through Dec. 31. Sales are on track to hit this mark, Schreiner says. digitalcommerce360.com

Whole Foods overtaking Amazon's brands - $10 million in online sales in 4 months

Shoppers stress about holiday shipping times

Festive Fraud: How to Protect Your Business and Customers This Holiday Period

The Risks and Rewards of Accepting Bitcoin Payments for E-Commerce


Knox County, TN: KCSO retail theft unit nabs 290 thieves
The holiday season isn't so merry and bright for some suspected thieves. The Knox County Sheriff's Office says its Organized Retail Crime Task Force has arrested about 290 people in recent weeks on charges that range from shoplifting to purse snatching to car theft. The specialized unit, which dates to 2012, has recovered about $60,000 in stolen property during the season. Four vehicles that had been stolen have been recovered, one of which was found with $10,000 in cash as well as 15 grams of methamphetamine, according to the Sheriff's Office. Earlier this year the Task Force recovered more than $400,000 in goods taken from three businesses. wbir.com

Dania Beach, FL: Thieves smash through wall to get into clothing store; $700,000 worth of gowns, dresses stolen
The burglary was reported about 10:15 p.m. Saturday at Holt Miami. Broward Sheriff's Office deputies said the crew created a hole in the wall of an adjoining business, U.S. Brick & Block Systems, to get inside the store. The stolen merchandise, valued at about $700,000, were placed in a white box truck that was waiting outside. The burglars also disabled the store's alarm and stole its DVR. The thieves also burglarized U.S. Brick & Block Systems, stealing two pressure cleaning scrubbers and two paint sprayers, worth about $1,600. local10.com

Carteret County, NC: 5 people busted in connection to $124,000 Pharmacy Smash and Grab
The Carteret County Sheriff's Office says the Express Care Pharmacy at 708 Highway 70 E. in Otway was broken into during the early morning hours on Tuesday. Detectives say the front door of the pharmacy was smashed in and that over $124,000 in medications were stolen including: morphine, oxycodone, adderall, amphetamines, fentanyl, and hydromorphone. Deputies say a portion of the stolen medications were recovered. witn.com

Omaha, NE: Update: Two Arrested in the Mace attack on a Victoria's Secret employee; suspects now sought in additional store thefts
Detective Galloway said Davis and Montgomery's group is responsible for hitting every Victoria's Secret store in the metro and Lincoln. He said they carry mace to intimidate and even used it on a store employee in Lincoln. Police are going through more surveillance video and Galloway said the women will likely face up to 10 more felonies. They went before a judge Wednesday and are being held in the Douglas County Jail without bond. ketv.com

Brunswick County, NC: Four Dollar General employees charged with $27,000 theft
Four Dollar General employees are accused of embezzling food, clothing and toys from the store in Brunswick County. Arrest warrants show Donna Espinosa, Denise Davis, Kimberly Rhodes, and Cheryl Hickman, were arrested Tuesday on charges of larceny by employee. The warrants also show these thefts occurred between Dec. 13 and Dec. 19, with more than $27,000 in items stolen. starnewsonline.com

Mount Pleasant, WI: Couple Attempted to Steal over $3,000 in goods from Kohl's
Ruben Medina and Nadia Strong, were each charged Tuesday with one felony count retail theft. If convicted, they face up to 3-1/2 years in prison each and/or up to $10,000 in fines. The suspects were caught trying to take thousands of dollars in merchandise from the store by leaving through an emergency exit. racinecountyeye.com

Pawhuska, OK: 1 Arrested 3 wanted in $1,700 Walmart theft; suspect had prior arrest in October that ended in a Police chase
The manager told Police that Hahn pushed out a cart and loaded all the merchandise out to a car in the parking lot. Hahn reentered the store and was questioned by Police, as the 3 suspects in the get-a-way car fled. Listed on the affidavit is a total of $1,712, which included a TV, hoverboard, battery jump pack, boom box, phone repair kits, Hatchimals, audio speakers, several HD cards, stream sticks, charger, nest cam and a box of diapers. theclevelandamerican.com

Travis AFB, CA: South Bay lotto ticket theft suspects crash into Travis Air Force Base

Davenport, IA: Man in custody involved in at least 14 Grab & Run Thefts; struck at Von Maur, Victoria's Secret and Ulta Beauty for nearly $20,000

Bethel Park, PA: Three arrested in $1,500 theft from Giant Eagle and The Home Depot

Naperville, IL: Police find id/ credit card theft suspects in store parking; $2,493 in purchases seized

Avon, CT: Two Suspects sought in Victoria's Secret theft; used pepper spray on store associate

Las Cruces, NM: Pecan theft spikes as harvest gets underway; total of 15 Felony thefts valued at nearly $35,000

Anaheim, CA: Two men attempt to steal $650 in Baby Formula from Stater Brothers Market

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Shootings & Deaths

Mulberry, AR: Police kill man suspected of stealing snuff from convenience store
Police in Mulberry killed a man they were seeking to question about shoplifting smokeless tobacco from a gas station convenience store Tuesday morning. Officers said he pulled a weapon. Crawford County Sheriff Ron Brown said police were called after a man ran off with smokeless tobacco from a Sunoco. At apartments nearby, according to Brown, an officer said the man refused to comply with orders when he was called out. The man reportedly pulled a weapon, apparently a knife, and the officer then shot him. Brown identified the dead man as Tom Heath, 56. His family said he was a veteran who suffered from PTSD, was schizophrenic and was irregular in taking prescribed medication. arktimes.com

Dallas, TX: Meat Market Owner shoots and kills Robbery suspect
A store owner in Northwest Dallas says he shot at robbers in his store when one tried to attack him. The shooting happened around 6:40 a.m. Wednesday at the Tienda Mi-Mexico Meat Market. While one suspect got away, the suspect that was shot is believed to have died among scattered coins near the back door that now bears a single bullet hole. fox4news.com

Lehigh Acres, FL: 2 wounded in shooting outside 7-Eleven

Cleveland, OH: Shooting outside Sunoco Station leaves 2 seriously injured

Robberies & Thefts

Houston, TX: Serial Robber wanted for hitting at least 17 stores
Police are searching for a man who they said is responsible for at least 17 store robberies. Police said he commits the robberies at central Houston stores in a similar fashion. The man walks up to the counter and acts as though he is going to make a purchase, then hands the employee a note. Stores include: Walgreens, Subway, CVS, and Trader Joe's. click2houston.com

Framingham, MA: Woman Caught Shoplifting $1,800 In Items In Front Of 65 Police Officers At Target A woman accused of shoplifting from a Framingham store did not seem to be phased by the heavy police presence already there Tuesday night. Sixty-five uniformed police officers had filled Target for a "Shop with a Cop" charity event with local kids. Melissa Allen, 32, walked into the store while the event was going on and spoke to some of the officers participating. According to police, she then filled a Rubbermaid bin with over $1,800 worth of items and tried to push her cart out of the store without paying. Allen was arrested and charged with larceny, giving a false name to police, and resisting arrest. cbslocal.com

Northeast Ohio couple indicted for monthlong Armed Robbery spree
A Northeast Ohio couple has been indicted for a month-long armed robbery spree which happened this fall. A 15-count indictment has been filed charging them for four armed bank robberies and armed robberies of several other stores. Casey Layne Liberty, 30, and Daniel T. Begin, 32, were indicted on one count of conspiracy to commit bank robbery, 4 counts of bank robbery, conspiracy to commit Hobbs Act robbery and 9 counts related to Hobbs Act robbery. They used the money from the robberies to buy drugs and food and to pay for hotel rooms, according to the indictment. The two are charged with the following 4 bank robberies. They are also charged with robbing three Subway's, two Mr Hero's, two Domino's, 7- Eleven, GameStop. justice.gov

Las Vegas, NV: Police release photo of suspect in multiple C-Store Armed Robbery

Orland, CA: Four Serial Robbers hit multiple Walgreens in Orland, Oroville and Yuba County

Caddo Parish, LA: Walmart Associate busted for $5,000 cash theft

Westerville, OH: Police launch crime prevention blitz after uptick in thefts

Direct Jewelry Outlet in Miamisburg, OH reported a Burglary on 12/20, suspect entered thru the roof; no total on value of merchandise stolen

Piercing Pagoda in the Franklin Park Mall, Toledo, OH reported a Grab & Run on 12/19, item valued at $1,049

Sentencings & Arrests

Charlotte, NC: North Carolina hip-hop group indicted for $1.2M identity theft
Federal prosecutors say seven members and associates of a North Carolina hip-hop group have been indicted for their part in a $1.2 million bank and identity theft fraud scheme. The U.S. Department of Justice said in a news release Wednesday that members of the group known as the "FreeBandz Gang" defrauded banks through a check-cashing scheme involving worthless checks. heraldcourier.com

Watsonville, CA: Walgreen Stabbing Suspects Arrested

Lima, OH: Indianapolis teen found guilty in Walgreens robbery trial

Loveland, CO: $20K in stolen merchandise results in 46 Felony charges for lying to a Pawnbroker

Houston, TX: Police make an arrest in rash of Texas hotel ATM thefts

Fire & Arson

Roseburg, OR: Vancouver man charged with setting fire to 3 Oregon vending machines


Antique store - Little Rock, AR - Burglary
C-Store - Lowell, MA - Armed Robbery /Owner fired gun at suspect
C-Store - Muskegon County, MI - Armed Robbery
C-Store - Ithaca, NY - Armed Robbery
C-Store - Stratford, CT - Armed Robbery
C-Store - Cherokee County, GA - Armed Robbery
C-Store - El Dorado Springs, CO - Burglary
C-Store - Pulaski County, AR - Armed Robbery
C-Store - Pelham, NH - Burglary
Cash Store - Parma Heights, OH - Armed Robbery
Cell Phone store - Lexington, KY - Armed Robbery
Direct Jewelry Outlet - Miamisburg, OH - Burglary
Dollar General - Cameron, NJ - Robbery
Family Dollar - Akron, OH - Burglary / shots fired
GameStop - Wilmington, NC - Armed Robbery
Gun Store -Phoenix, AZ - Burglary
Holt Miami - Dania Beach, FL - Burglary
Meat Market - Dallas, TX - Robbery / Owner shot and killed suspect
Metro PCS - Boynton Beach, FL - Robbery
Pharmacy - Cincinnati, OH - Armed Robbery
Pharmacy - Los Banos, CA - Burglary
Pharmacy - Queens, NY - Armed Robbery
Restaurant - Flagler, FL - Burglary
Restaurant - Black Canyon City, AZ - Armed Robbery
Rite Aid - Cleveland, OH - Armed Robbery
Starbucks - Manatee, FL - Burglary
Starbucks - Bradenton, FL - Burglary
Tobacco Store - Statesville, NC - Armed Robbery
Victoria's Secret - Avon, CT - Robbery
What's Up Shop - Hampton, VA - Armed Robbery
7-Eleven - Woodside, NY - Armed Robbery



Daily Totals:
20 robberies
11 burglaries
3 shootings
1 killing





Corey Freeman, CFI
promoted to Divisional Shrink Optimization Manager for Save-A-Lot

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

AVP, Global Executive Protection & Physical Security
Marlborough, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Director of Loss Prevention - Charlotte, NC
Goodlettsville, TN

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional Asset Protection Director
Seattle, WA

The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team - based out of our Dublin Corporate Office
They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Retail Asset Protection Team Leader
Cadillac, MI

Collaborates with the Market Asset Protection Team leader and Store Leadership to support a Culture of Safety and 200% accountability. Oversees and ensures the effectiveness of the asset-protection, safety and fire-protection efforts and stock loss reduction...

Regional Manager Loss Prevention - Los Angeles
Los Angeles, CA
The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Area LP Manager - Nor Cal
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses and protect company assets and make recommendations to improve inventory shrinkage, safety and overall store controls...

Store Loss Prevention Manager
Daly City, CA

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets...

District Asset Protection Manager - Detroit/Saginaw
Taylor, MI

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

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New Year, New Leadership? Here are Tips for a Smooth Transition

New Team Leader, New Team: 3 Questions Leaders Should Ask Themselves When Assuming a New Team
Selecting the right person for an already existing team is a hard task, but there is a method to the madness for doing so. Here are some questions leaders should ask themselves when taking on a new team. Kitchen sink

Top 6 Attributes Millennials Need to Become the Bosses They Want to Be
Millennials are the largest generation in the US right now. If you're an ambitious millennial, it's important, then, to find a way to stand out from everyone else, especially if you're eyeing a leadership position. Here's what you'll need to do. You don't have to be the loudest

The Most Important Thing You Need to Do as a New Boss  
If you're coming into a new leadership position, or maybe leading a new team, there will be challenges, but there's so much advice on how to make an easy transition for yourself and for your new team. Here's the biggest thing you need to first. Get to know your team

Characteristics of a Good Leader: Tips for New Managers
For anyone taking on a new management role, it takes time to adjust to your new position, know your team and learn how to guide everyone through the transition. Here are some characteristics of good managers, and development options to help you get started. Know your team's interests


A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that at times can truly test your resolve and stamina.

The thought has always been if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a Thought,
Gus Downing

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