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December 23, 2013


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News Brief - Sponsored by WG Security Products

Bargain-hungry shoppers buy less on weekend before Christmas
U.S. consumers shopped less on the final weekend before Christmas despite deeper discounts, the latest sign of how difficult a season this is turning out to be for retailers. Analytics firm RetailNext estimated on Sunday that U.S. retail sales fell by a mid-single-digit percentage at brick-and-mortar stores on Friday and Saturday, two of the four most important shopping days of the season, compared with the same days last year. That does not include online sales, which have been strong. (Source

Last-minute Christmas shoppers in NYC swamp stores amid extra security
The tick-tick-ticking of the Christmas countdown clock sent plenty of other shoppers scurrying from store to store just three days before Christmas morning. Macy’s flagship Herald Square location, offering a huge one-day sale, was packed with bargain-hunters. (Source

Traffic at Target stores falls after data breach
In the wake of a massive data breach, Target Corp suffered reduced customer traffic over one of the busiest shopping weekends of the year, the Wall Street Journal reported. The number of transactions at Target fell 3 to 4 percent compared with last year's final weekend before Christmas, citing estimates by retail consultancy Customer Growth Partners LLC. (Source

Target's website, call centers frustrate customers worried about data
Potential victims of credit card fraud tied to Target's security breach said they had trouble contacting the discounter through its website and call centers. Angry Target customers expressed their displeasure in comments on the company's Facebook page. Some even threatened to stop shopping at the store. Target Corp. CEO Gregg Steinhafel apologized through a statement issued on Friday. The retailer also said it's working hard to resolve the problem and is adding more workers to field calls and help solve website issues. And the discounter began offering 10 percent off for customers who shop in its stores on Saturday and Sunday and free credit-monitoring services to those who've been affected by the issue. (Source

Fraud fallout: Chase Bank imposes debit card limits on over 2 Million customers
At the peak of the holiday shopping rush, JPMorgan Chase said Saturday it is putting daily cash and spending limits on about 2 million debit cards that were used at Target stores that could be susceptible to fraud. Chase customers will be limited to withdrawing no more than $100 a day from ATMs on the affected debit cards. A statement on the website says tellers will help them at the bank's branches if they need more. In addition, customers with the affected cards will be limited to $300 a day in purchases, Chase says. The limits affect about 2 million of Chase's 23 million card customers. (Source

Tiffany Is Told to Pay $449 Million in Swatch Dispute
Tiffany & Company was ordered to pay Swatch Group about $449 million in compensation over a contractual dispute, the companies said Sunday. The Netherlands Arbitration Institute also required Tiffany to pay more than $9 million in legal fees for Swatch, a Swiss watchmaker, and the cost of arbitration, according to a statement from Tiffany, the New York-based jeweler. (Source

Jos. A. Bank Rejects Men’s Wearhouse Bid
Jos. A. Bank on Monday said it would not accept the offer of $55 a share from the Men’s Wearhouse, which came from the company it had been trying to buy just weeks before. The Men’s Wearhouse turned the tables on Jos. A. Bank Clothiers last month after being pursued for months. By turning around and chasing after its former suitor, the Men’s Wearhouse revived the so-called Pac-Man defense, a tactic that gained popularity in the 1980s. (Source

Apple, China Mobile sign long-awaited deal to sell iPhones
Apple Inc said it has signed a long-awaited agreement with China Mobile Ltd to sell iPhones through the world's biggest network of mobile phone users. In a deal that could add billions of dollars to its revenue, Apple said its smartphones will be available to China Mobile customers starting January 17. (Source

Cracker Barrel Flipflops on Nixing 'Duck Dynasty' Items From Shelves
Less than 48 hours after Cracker Barrel announced plans to pull Duck Dynasty items off its shelves in the wake of cast member Phil Robertson's anti-gay comments, the Southern country store and restaurant chain has reversed its decision. Cracker Barrel's reversal of its former position was posted this morning to Facebook, following a flurry of negative responses from customers and fans who showed support to the patriarch of the "Duck Dynasty" family. "When we made the decision to remove and evaluate certain Duck Dynasty items, we offended many of our loyal customers. " (Source

Bangladeshi Factory Owners Charged in Fire That Killed 112
The police in Bangladesh charged the owners of a garment factory and 11 of their employees with culpable homicide in the deaths of 112 workers in a fire last year that came to symbolize the appalling working conditions in the country’s dominant textile industry. (Source

Fights Erupt At Stores Across The Country Over The Release Of The New Air Jordan Sneaker  The highly anticipated release of the Air Jordan 11 Gamma Blue led to fights in multiple American cities Saturday morning. At a Finish Line in Stockton, Calif., a few customers, one shirtless, fought inside the store. Fox 40 in Sacramento reported police were called but by the time they arrived everyone had fled the scene and no arrests were made. (Source

Aldi plans 650 new U.S. stores in next five years Discount grocer
Aldi is launching a five-year strategic plan to open 650 new stores across the United States. The chain launched its expansion efforts with the decision to build its regional headquarters and distribution center in Moreno Valley, Calif. To reach its aggressive five-year goal, Aldi plans to accelerate the pace of new store openings to an average of 130 per year, up from an average of 80 stores per year in recent years. Aldi also is planning to invest more than $3 billion to pay for land, facilities and equipment. (Source

Year in Review: 7 Serious Scandals that hit retailers

Here's A $500 Cardboard Box For The Kid Who Has Everything  The creative directors of two advertising agencies have tried to simplify things by offering a simple cardboard box. The 2-foot-by-2-foot "Bawx" is made of recycled cardboard and sells in four different "models" that are actually all the same box. The cheapest "model" sells for $24.99 and the most expensive sells for $499.99. (Source

Last week's most popular news article --

The Biggest Skimmers of All: Fake ATMs - They're getting rather sophisticated 
A skimmer discovered in Brazil last month takes this sort of fraud to another level, using a completely fake ATM designed to be stacked directly on top of a legitimate, existing cash machine. Just watch the 1:33 video and see the worlds best skimming device. (Source



Happy Holidays & Thank You for reading!

We at the Daily would like to thank all of you for reading and supporting the D&D Daily. It's been our honor to provide you with the information and news that makes this industry so critical in today's world. As the retail Loss Prevention industry's #1 daily and fastest growing digital e-newsletter, we will continue our mission of informing, educating and instilling a sense of community for the Retail LP & IT Security Executives. Our passion is your individual development and if it wasn't for our sponsors, none of this would be possible. So we'd like to thank them as well.

As 2014 approaches, we vow to continue to improve this industry tool that we've built. If there is ever anything we can do to help you, or if you have any suggestions on how we can improve the Daily, please do not hesitate to contact us.

We'd like to wish all of you a safe and happy holiday season!

The D&D Daily Team





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MO. Total
Jan 66 $18,930,910
Feb 52 $200,662,400
Mar 62 $4,961,800
Apr 70 $5,856,050
May 78 $4,034,114
Jun 75 $219,695,478
Jul 87 $3,853,854
Aug 98 $10,824,090
Sep 74 $5,305,376
Oct 89 $218,415,844
Nov 73


Total 751 $692,539,916


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Season Two Kicks Off
December 2
Albuquerque's ORC Effort - Chief Raymond Schultz & Karen Fischer, Strategic Support Div. Mgr, APD

Featured Episode


Season 2

New England ORC Event Coverage

Future Episodes

Jim O'Connor, VP of LP on Developing an LP Culture

More episodes
to be announced


MO. 2012 2013 %ñò
Jan 316 385 21.8%ñ
Feb 410 310 24.4%ò
Mar 332 294 11.4%ò
Apr 307 377 22.8%ñ
May 342 385 12.6%ñ
Jun 330 320 3.03%ò
Jul 355 306 13.8%ò
Aug 425 326 23.3%ò
Sep 375 304 18.9%ò
Oct 464 306 34.1%ò
Nov 337 246 27%ò
Dec 265 263 .75%ò
Total 4258 3822 10.2%ò


The Library of Loss Prevention - Search data now...

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CDC: Vaccinations Prevented 6.6M Flu Cases Last Year
The cold and flu season is upon us, but have you taken the necessary precautions to ensure you don't get sick this Winter? The Centers for Disease Control and Prevention is ramping up their efforts to stress the importance of getting your flu shot! They estimated that these vaccinations kept almost 80,000 people out of hospitals last year and helped to prevent 6.6 million influenza-associated illnesses. They often estimate that nearly 200,000 people are sent to the hospital each season because of this virus, and they found that last year alone most of the flu-related hospitalizations were people 65 and older, and there were 169 flu-related deaths in children. They also estimated if 70% of the population had gotten their vaccinations for this illness, they could have prevented another 4.4 million flu illnesses! Based on these statistics alone why wouldn't you get your flu shot? (Source

Holiday Driving: Are You Naughty or Nice?
With the holidays just a few days away, and people driving to visit family and friends, it's important to not let your road rage get the best of you! According to a recent study done by State Farm and KRC Research, they found that 64% of US drivers have experienced an act of aggressive driving six times or more in just the past three months from another driver. With such a large amount of drivers affected by aggressive driving already, the survey revealed that nearly a third of drivers say their likelihood to engage in aggressive driving increases during the winter holidays. That can make things worse and lead to more traffic accidents especially with poor driving and road conditions! Trying to stay nice on the road can be easier said than done, but use these tips to try and stay calm! (Source


Downing & Downing Presents - The D&D Daily Live in NYC - An LP Broadcasting Event

An LP Industry First!

As most of you may have seen - we announced Monday that we're shooting the event in NYC live on the internet during the entire afternoon and evening. An industry first! With special guest - industry executives helping out with interviews and MC'ing for the viewers and general directing of the cameras during the live broadcast.

We have a number of scheduled interviews as you've all seen and we have one or two more we're waiting to announce. And we're also going to be shooting 5 minute interviews of LP attendees - for the viewers and for our LPNN broadcasting at a later date.

We'll have a live Twitter feed for you to actually be able to ask questions of the interviewees during the filming and we'll be talking about it in the upcoming NYC columns.

We've lined up Ted Potrikus, EVP Dir of Gov't Relations for the Retail Council of New York to talk at the dinner itself and give everyone an update on the developments around the current "Customer Bill of Rights" that's impacting the entire retail LP industry. A timely and very important issue we felt needs to be discussed.

We hope you can make it and for those who can't

You can be there too! And get involved - Ask questions - Or just watch and listen

As NYC comes live to You

With industry leaders and leading solution providers

Who Knows What You'll See and Hear!





Salvation Army Christmas Kettles Stolen in Mississauga
The Salvation Army has been the victim of a theft at one of the Christmas Kettle locations in Mississauga Erin Mills area. The Salvation Army is working with Peel Regional Police to identify the individual. It has been reported that the individual approached the Kettle worker dressed as a Salvation Army Officer and claimed he was there to collect the Kettle. (Source

Armed robbery of Shoppers Drug Mart in Windsor, Ontario
Windsor Police are investigating an armed robbery which occurred Saturday night at a Tecumseh Road Shoppers Drug Mart. According to police, a male suspect entered the store at 500 Tecumseh Road East around 7:30 pm, jumped the counter, and demanded drugs. He then fled the scene with an unspecified quantity of prescription drugs. No injuries were reported. (Source

Thieves target Sherwood Park, Edmonton Salvation Army thrift store  Staff at a Sherwood Park Salvation Army thrift shop are cleaning up after thieves broke into the store earlier this week. Karin Adshead, the store manager, received a call from RCMP early Tuesday morning saying someone had smashed through the store’s front door. Adshead says nothing else was taken from the store. She estimates the jewelery would have brought in about $3,000 from the auction. (Source

Woman with a knife robs a Mac’ Convenience Store in Kamloops, British Columbia



Short Hills mall shooting: Victim's wife thanks police for capturing suspects
The four men involved in the New Jersey mall shooting face life in prison. Hanif Thompson, Karif Ford, Kevin Roberts and Basim Henry were busted in a Friday overnight sweep for the murderers of a Christmas shopper at The Mall at Short Hills. Three of the suspects were arrested only miles from the parking lot where the crime took place. Dustin Friedland was gunned down while his wife could do nothing to help. He was killed over the four men’s desire for his $70,000 SUV. All four of the men surrendered to law enforcement without a fight. (Source

Two separate shootings at malls in San Leandro and Tracy, CA on Friday
One man was shot in the parking lot of the mall in San Leanrdo. It is believed he was involved in a augment; his injuries were non-life threatening. No one was injured in the shooting at the West Valley Mall in Tracy. (Source

7-Eleven clerk fatally shot in robbery in Highland Park, CA
A clerk at a Highland Park 7-Eleven convenience store was fatally wounded during a robbery attempt, police said Monday. The shooting occurred at 10:26 p.m. Sunday at the 7-Eleven at Avenue 52 and Figueroa Street, said Sgt. David Torres of the Los Angeles Police Department. (Source

Shoplifters will steal just about anything; Report on thefts in Mansfield and Ontario, Ohio  An astonishing array of items — from big-screen TVs to pet food to fake nails — disappears from retail store shelves in Richland County, taken out the door without being paid for. In just one recent week leading up to Christmas, according to Mansfield police reports, thieves attempted to shoplift a sound system; a blender, beer and light bulbs; Yu-Gi-Oh cards; a shirt and some pills; beer; and other unspecified loot listed as “merchandise”. (Source

Two men shot while waiting in line to shoe store in Milwaukee
Milwaukee police say two men were shot on Saturday around 10:00am. According to witnesses, an argument began after one man accused another of skipping ahead of him in line while waiting to buy shoes outside of a store. At that point, shots were fired. The two shooting victims are in custody on charges related to the incident and will be interviewed regarding the events that led to shots being fired. (Source

Detroit Lake, MN police pinpoint source of local credit card fraud
Detroit Lakes police Investigator Eric Bergren said they have identified the source of the compromise that led to more than 250 fraudulent credit card charges in the area. Detroit Lakes police are working with banks, fraud departments and the U.S. Secret Service in trying to track down the perpetrators. (Source

Menard’s employee arrested for felony theft in North Platte, Nebraska

CVS employee arrested for theft of nearly $5000 from deposit in Athens, GA

Lake Havasu, AZ woman arrested for 16 incidents of employee theft

Man robs Home Depot, Sally Beauty on Friday in Burlington, NC

Approved Cash – Armed Robbery – Greenville, SC – no injuries reported
Daily Shop – Armed Robbery – Houston, TX – no injuries reported
Dollar General – Armed Robbery - Youngstown, OH – no injuries reported
Food Lion – Armed Robbery – Henrico, VA – no injuries reported
Walmart – Robbery – Selma, AL – suspect stole the register cash from the Photo Center
7- Eleven – Armed Robbery – Coram, NY – female suspect has gun taken from her by clerk
7 – Eleven – Armed Robbery – Daytona Beach, FL – Suspect arrested in knifepoint robbery
Dollar General – Armed Robbery – Greene County, NC – 3rd Dollar General robbery in recent weeks in area
Family Dollar – Armed Robbery – Newport News, VA - Suspect arrested
CVS – Armed Robbery –Tuscaloosa, AL – Two CVS stores in the area robbed the same day
CVS- Burglary – Montgomery, WVA – incident occurred early Monday morning
Oreck Vacuum Store –Armed Robbery – Dublin, OH – Police fire on suspects; all arrested after crash
Walgreens – Armed Robbery – Lynchburg, VA – no weapon displayed, no one was injured
Verizon – Burglary – Kettering, OH - $1000 damage to the store, no entry into the store; rock bounced
Meijer – Armed Robbery- Cold Spring, KY – Suspect arrested, no injuries during incident
Men's Wearhouse - Robbery - Abilene, TX - Deposit bag stolen from employee outside the store




Apple Product Theft May Be Related to Target Data Hack
According to the New York Post, the NYPD recently uncovered over $20,000 worth of Apple) products that had been fraudulently purchased from various Target stores. The items were bought with gift cards that had been purchased with stolen credit cards. The haul included 17 iPad Airs, 11 iPod touches, and 14 iPad minis. The NYPD Financial Crimes Unit is currently investigating any possible links between the stolen Apple merchandise and the recent theft of customers’ debit and credit information from Target, reports the New York Post. According to security expert Brian Krebs via American Banker, the Target data thieves are now selling the stolen debit and credit card account information on various underground websites. In this sense, even if the recently arrested suspects were not directly involved in the Target hack, they may have been using stolen account information obtained in the data breach.

Cargo Thefts Decline, Value of Each Skyrockets  A total of 222 cargo thefts were recorded in the United States from September through November, according to the logistics security services security provider FreightWatch International, a slight drop from the previous June through August period. The average loss value per incident during the period was $244,604. Compared with the previous quarter, thefts decreased by 8%, while the average loss value increased by 47%. (Source

Ex-NBA player Richard Dumas arrested in theft roundup
Former Phoenix Suns player Richard Dumas was arrested Thursday on suspicion of organized retail theft as part of a statewide roundup of people with authorities said Friday. Dumas was arrested on suspicion of eight counts of organized retail theft. Operation Grinch Stopper 2 focused on people who held outstanding warrants in connection with various property crimes. The operation ran from Tuesday to Thursday. Authorities from 27 agencies across the state made 151 arrests. (Source

Teen stole 25 tablet computers from store in Dublin, Ireland
A TEENAGE boy, who admitted stealing 25 tablet computers during a burglary at Reads bookshop on Nassau Street in Dublin, has been sentenced to 12 months probation. The 17-year-old had pleaded guilty at the Dublin Children's Court to two counts of burglary and one charge for attempted theft.

Thieves Use Brute Force And Crash Stolen Car Into Berlin Apple Store  Electronics thieves in Germany have decided to eschew the subtle approach for brute force. Thieves crashed a car into the Berlin Apple Store this morning and stole all sorts of fruit-branded electronics. And it's not the first time this has happened. The robbery of the Apple Store, which is the retail arm of a small Californian electronics firm, occurred early this morning when a stolen Opel Corsa was crashed into the store. Thieves took iPhones, laptops, and iPads, and escaped in two Audis. (Source

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight


Tyco Retail Solutions Successfully Addresses Store Performance and Security Needs of Retailers

Introduction of innovative new RFID-based applications for Traffic, Inventory and Display Execution drive customer adoption worldwide

NEUHAUSEN, Switzerland — December 12, 2013 — Tyco Retail Solutions (, a leading global provider of retail performance and security solutions, today announced the company has completed another successful year. As the retail industry undergoes technology-driven transformation, Tyco Retail Solutions continued to deliver innovative new software and hard tag offerings that enable retailers to maximize profits and enhance the shopper experience. Those efforts were recognized across the industry with a number of new customer wins and numerous industry awards.

Among the most significant 2013 milestones, Tyco Retail Solutions expanded its inventory intelligence solutions with targeted RFID applications to create more value for retail customers. Record revenue was achieved for its global source tagging program with five percent growth and more than 15 Visible Source Tagging (VST) hard tag customers. The company was the first to protect over one billion consumer apparel items annually for its genuine Sensormatic brand anti-theft source tagging program which underscores Tyco Retail’s leadership position as source tagged goods arrived in more than 10,000 stores across every continent.

2013 Highlights

Customer Successes:

Inventory intelligence solutions gained rapid growth with more than 10 global retailers in over 1,500 stores adopting RFID item-level inventory intelligence solutions to combat mission-critical issues such as poor inventory accuracy.

Deployed targeted RFID Display Execution applications installed at several retailers. Saks Fifth Avenue was one of several leading retailers to deploy Tyco Retail’s RFID-enabled TrueVUE Inventory Display Execution application for management of footwear departments.

Tyco Retail’s Traffic Intelligence solution expanded into high growth Asian markets, adopted by retailers Belle International and FJ Benjamin to optimize store performance.

One of the world's largest fashion retailers continued to expand use of recirculated Sensormatic AM/RFID hard tags with hundreds of millions of tags through an innovative lower cost recirculation model.

Industry Awards:

Winner, 2013 Store Operations Superstar Award, Retail TouchPoints, Saks Fifth Avenue RFID-based display execution implementation.

Winner, 2013 Supply & Demand Chain Executive 100, RFID supply chain program with a major department store retailer.
Winner, 2013, Green Supply Chain Award, Supply & Demand Chain Executive.

Product Innovation:

Released RFID-Based Inventory Display Execution application, the first targeted application through the TrueVUE Platform to help retailers derive value from RFID solutions.

Expanded sensor portfolio with over 15 new Sensormatic hard tags, including innovative tags for accessories, delicate apparel and high-heel pumps.

Launched value-based EAS & Traffic Intelligence hosted offering to round out managed services portfolio.

“We closed 2013 on a high note, marked by great performance and outstanding wins with retailers worldwide,” said Nancy Chisholm, Vice President and General Manager, Tyco Retail Solutions. “Over the course of the year, we accelerated our offerings in both security and store performance to complement and enhance each other to better serve the growing needs of our retail customers. We will continue to drive innovative solution development in the year ahead to ensure we help our customers stay ahead of the demands of the market.”

Watch our new video, Tyco Retail Solutions-Driving our Industry Forward.

About Tyco Retail Solutions
Tyco Retail Solutions is a leading global provider of integrated retail performance and security solutions, deployed today at more than 80 percent of the world’s top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Operating in more than 70 countries worldwide, Tyco Retail Solutions provides retailers with real-time visibility to their inventory and assets to improve operations, optimize profitability and create memorable shopper experiences.

The Tyco Retail Solutions portfolio for retailers is sold direct through Tyco businesses and authorized business partners around the world. For more information, please visit or follow us on LinkedIn, Twitter, and our YouTube channel.

Julie Crotty
Attune Communications
+1 (978) 877-0053


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Today's Daily Job Postings from the Net - Appearing Today Only
View two months of postings here

Job Opening




AP Manager in Training Walmart Orlando, FL Wal-Mart
AP Manager in Training Walmart Jennings, LA Wal-Mart
AP Manager in Training Walmart Urbana, IL Wal-Mart
Regional LP Manager Kmart West Covina, CA Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Thibodaux, LA Lowe's
Dept Mgr Store LP & Safety Lowe's North Charleston, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Escondido, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Opelousas, LA Lowe's
DC Mgr Asset Protection Home Depot Redlands, CA Home Depot
Store AP Manager Home Depot Houston, TX Home Depot
LP Manager Macy's Victor, NY Macy's
LP Manager Macy's Roseville, CA Macy's
EHS and LP Manager Rue La La Shepherdsville, KY Rue La La


On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Gino Passano was named Loss Prevention Investigator for Barneys New York.
David Dominguez was named Loss Prevention Manager for Macy's.
David Rozhon was promoted Corporate Manager, Safety Operations for Sears Holdings Corporation.

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Overcoming Feedback Phobia: Take the First Step  You're sitting at your desk and your manager comes up and says you need to talk. Your mind starts to go frantic, wondering what you did wrong. This 'feedback phobia' is widespread which is a shame because feedback doesn't necessarily mean negative. Use these study's findings to help you give and receive feedback! (Dish it out)

The Three Pillars of a Teaming Culture
Your work environment needs to have the right culture: teaming. "Teaming is about identifying essential collaborators and quickly getting up to speed on what they know so you can work together to get things done." Leaders must build a culture where teaming feels natural and it starts with three things: (Curious, passionate, empathetic)


Last week's most popular articles--

4 Ways to Assert Yourself (Effectively)
There are many qualities that can define leadership and certainly there are leaders of many different personalities, but being assertive is a quality you should have, and should perform the right way. Being aware of your own assertiveness style is only step one, follow these other tips to assert yourself effectively. (Know your team)

3 Words that Create Instant Credibility
It's important when looking for a job that people want to be assured that you are credible. When it comes to building that credibility the three most important words are "I don't know." Where most think this is a sign of ignorance, it can actually speak more about your credibility than being a know-it-all! (Don't be a BSer)

Sponsor this section of the Daily


Passion is a trait that can't be bought and paid for. Either it exists or it doesn't and corporate America thrives on passion. It's the one trait that is worth its weight in gold. If you've got it, show it. If you don't, try to find it every day because it is a game changer and it will fuel your tomorrow.

Just a Thought,
Gus Downing

Gus Downing

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