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Jason Tulinski promoted to Senior Corporate Security Manager - North America for Zebra Technologies


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What’s Happening at OpenEye's Booth at ISC West?

OpenEye will be at ISC West in Las Vegas from March 25-27

ISC West is the leading security and public safety event in the U.S., and one of the best ways to see OpenEye’s surveillance solutions up close. Use code ISCW26CIP335 for a complimentary Exhibit Hall pass until March 12, or register for a discounted pass of $100 from March 13-24.

See OpenEye's latest AI-powered search and alert features that will help automate operations and security for businesses. Stop by for exciting giveaways and more—there’s lots to be seen at booth #14039.

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The U.S. Crime Surge
The Retail Impact


Lenient Laws, Rising Retail Theft
Policy Debate Intensifies Over Impact of Lenient Theft Laws on Retail Crime


By the D&D Daily Staff

As organized retail crime (ORC) continues to challenge retailers nationwide, policymakers and industry stakeholders are increasingly debating whether certain “soft on crime” approaches may be contributing to the problem.

Retailers and loss prevention professionals have pointed to a rise in repeat offenses, particularly in jurisdictions where theft below a certain dollar threshold is classified as a misdemeanor or subject to reduced penalties. Critics argue that these policies, while often designed to reduce incarceration rates and prioritize serious offenses, may unintentionally lower the perceived risk for offenders.

Industry groups have reported that some ORC networks exploit these thresholds by directing individuals to steal goods in amounts that avoid felony charges. In these cases, stolen merchandise is often resold through online marketplaces or informal networks, creating a steady revenue stream for organized groups.

Law enforcement officials in several regions have also noted challenges in pursuing repeat offenders when penalties are limited or when prosecution thresholds are not met. This can result in individuals cycling through the system without significant deterrence, according to some reports.

However, advocates of criminal justice reform caution that the issue is more complex. They point to broader factors such as economic conditions, addiction, and the growth of online resale platforms as key drivers of retail crime. Some also argue that focusing solely on penalties may not address the root causes of theft.

Retailers are responding by investing in enhanced loss prevention strategies, including data sharing, improved surveillance technologies, and partnerships with law enforcement and prosecutors. At the same time, several states have introduced or passed legislation aimed at strengthening penalties for organized retail crime and improving coordination across jurisdictions.

As ORC evolves, the debate over enforcement, deterrence, and reform is expected to remain a central issue for both policymakers and the retail industry.


Retail Crime Takes Center Stage in the UK
UK: Fight against retail crime highlighted during BCRP Awareness Week

Last week (16-23 March) marked the second Business Crime Reduction Partnership (BCRP) Awareness Week, focusing on reducing retail crime and the anti-social behaviour linked to it.

Nationally, BCRPs work closely with retailers, hospitality and night‑time economy businesses, police, police & crime commissioners, local authorities, community safety teams and other agencies.

By sharing intelligence on prolific offenders, deterring anti-social behaviour and supporting police investigations, they help reduce crime and keep both businesses and the public safe

In Sussex, BCRPs operate across the county. Last week (16-23 March), they all visibly stepped up activity to highlight their work tackling business and retail crime.

Throughout the week, dedicated operations ran countywide and the Sussex Police Business Crime Team engaged with businesses across Brighton & Hove, Eastbourne and Chichester, to encourage reporting and better understand the barriers facing retailers.

Speaking about the importance of the week, PCC Katy Bourne said: “BCRPs play a crucial role in linking businesses and retailers with the police to prevent crime. Shop theft is not just a matter of lost goods and the cost to the retailer, it can come with increased anti-social behaviour, violence towards shopworkers and customers retreating from the high street.”

“That’s why we take retail crime seriously in Sussex and why I’m delighted to report a 69% decrease in violence and assaults against shop staff in Sussex during 2024–2025 – a clear result of partners working effectively every day.”  talkingretail.com


Anti-Theft Self-Checkout Rules Spark Backlash
Shoppers threaten to abandon carts over self-checkout changes as customers slam Walmart’s ‘12-item rule’

FURIOUS shoppers have threatened to abandon their shopping carts over self-checkout changes.

It comes as stores including Walmart and Costco could soon be forced to ban shoppers from buying over 15 items at self-checkout.

The ban is part of a proposed New York anti-theft law that includes a series of self-checkout changes lawmakers say will also make checkouts fairer. One raging customer said her Walmart branch had limited all self-checkouts to customers buying fewer than 12 items.

New York City council members introduced the new law in an attempt to tackle retail theft. The crime currently costs the industry a whopping $100billion a year.

Under the proposed law change, supermarkets and pharmacies across the Big Apple would be forced to roll out a maximum 15-item limit on self-checkouts and increase staffing ratios on the self-service kiosks.

It stipulates that one staff member must be present for every three active self-checkout registers. Retailers that don’t obey the new rules would be slapped daily fines of at least $100.

Democrat Councilwoman Amanda Farias said the controversial item limit, already in place at self-checkouts in other states, is to “maintain safety, accountability, and fairness in the checkout process”.

Target has already begun experimenting with the policy after testing a 10-item limit at its self-checkout lanes in around 200 stores in 2023 and then rolling it out nationwide in 2024. the-sun.com


Law Enforcement, DA Crack Down on Retail Theft
California's 'Tale of Two Propositions'

If you steal in Stanislaus County, you will be arrested
Stanislaus County District Attorney Jeff Laugero has made it a priority to go after retail thieves. And a Fresno woman, who was arrested here on theft charges, summed up the DA’s progress rather succinctly: “I should not have hit up this county; it takes way too long in court.”

That’s precisely the point. There are no more slaps on the wrists here. If you steal in Stanislaus County, you will be arrested, and you will end up in front of a judge.

The issue of retail theft in California is really the tale of two propositions: Prop. 36, passed by voters in 2014, and Prop. 47, passed 10 years later.

Essentially, Proposition 47 made most types of retail theft totaling $950 or less a misdemeanor. And authorities could not aggregate the totals, meaning you could steal $950 worth of goods on Monday, and then do it again on Tuesday — both misdemeanors.

It turned shoplifting into an ATM for criminals.

Proposition 36 passed with 68 percent of the vote, providing stricter punishments for repeat offenders, those committing smash-and-grabs, and organized rings. Perhaps equally important, Prop. 36 incentivized treatment for defendants suffering from addiction by creating the treatment mandated felony, offering treatment as an alternative to incarceration.

Laugero sees that as a key component. turlockjournal.com


ICYMI: “Violent crime plummets across major U.S. cities”

New data shows which vehicle is stolen the most in New York
 



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Boosting Workplace Safety with AI
AI Turns Safety Observations Into Action

New Verdantix, Quentic survey finds 65% of sustainability leaders are using AI for predictive analytics to spot patterns earlier.

A majority of safety leaders, 84%, have expanded AI adoption as a top priority over the next two years.

This is according to a new survey, Safety Management and Sustainability Trends Report: AI’s Transformative Impact on Safety and Sustainability Over The Next Two Years, from Quentic, a solutions provider and Verdandix.

“This year’s findings show that AI belongs in daily safety and ESG work where it saves time, strengthens investigations, and turns observations into action," said Florian Lichtwald, operating partner, Quentic, in a statement.

Highlights from the survey include. What the data shows:

AI climbs the agenda: 82% expect budgets to rise.

Automation where it matters: 45% are very likely to invest in AI-based reporting automation, signaling demand for faster, audit-ready outputs.

From pilots to practice: 57% of EHS leaders and 65% of sustainability leaders already use or pilot predictive analytics to spot patterns earlier.

Keep people in the loop: 70% of ESG and 52% of EHS leaders prefer co-pilot approaches that support staff while preserving human oversight.

Persistent gaps: Safety culture (61%) and risk visibility (57%) top the list of concerns, with regulatory and legal risk rated very important by 45%. Many (39%) say they are only “somewhat ready” on data and want better governance and integration. ehstoday.com


'Surveillance Pricing' Bills Explode Across the Country
Grocers face state and federal lawmakers’ scrutiny over ‘surveillance’ pricing

A slew of recently introduced bills aim to restrict how retailers use consumer data to make pricing decisions and some even ban electronic shelf labels.

As grocers adjust their pricing practices to remain competitive, many consumers and politicians are raising concerns that dynamic pricing — or surveillance pricing, as critics refer to it — could put further strain on consumers’ wallets.

Last year saw more than 100 price transparency state bills introduced across 33 states and Washington, D.C., according to MultiState, a state and local government relations company. And the momentum behind efforts to bar grocers from using dynamic pricing has not slowed down in the new year.

This push from states to establish price transparency legislation comes as more retailers equip their stores with electronic shelf labels that allow them to update prices quickly. Walmart, for example, announced earlier this month that it aims to bring ESLs to all of its locations within the next year.

In February, the United Food and Commercial Workers International Union launched a national campaign to ban the “predatory practice of ‘surveillance pricing,’ target the encroachment of AI-driven technology in grocery stores, and deliver fair prices for families while preserving good, union grocery jobs.” retaildive.com


High-Income Shoppers Going to Dollar Stores
Wealthy consumers are heading to dollar stores

Inflation pushed dollar stores to expand their price points. Higher-income shoppers, pressured by the same headwind, came along for the ride.

Dollar store executives have been touting gains with higher income shoppers over the past few quarters. That’s a customer acquisition win several years in the making and tracks with broader habits among higher income consumers.

Inflationary environments where there are job cuts and other macroeconomic pressures might influence these consumers to see a retailer such as Dollar Tree as a more affordable option, the professor added.

An inflationary environment is what drove discount stores to target a new income cohort a few years ago. retaildive.com


Simon Property Group Announces the Passing of David Simon
It is with profound sorrow and immense respect that the Board of Directors of Simon Property Group, Inc. announces the passing of David Simon, the Company's visionary Chairman of the Board, Chief Executive Officer and President — the singular leader who built Simon Property Group into the largest and most admired retail real estate company in the world. He was 64 years old.

Mr. Simon passed away peacefully on March 22, 2026 surrounded by his family, after a courageous battle with cancer. The Board of Directors, the Company's employees, and the entire global Simon community mourn this immeasurable loss.

Simon’s board of directors has appointed Eli Simon as the new CEO and president and of the company. In addition, he will continue as chief operating officer and director. prnewswire.com

 
Torrid shutters 151 stores, more closures expected

Survey: Price, value driving grocery spending changes
 



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Shopping Cart Ordinances Are Escalating
—What Retailers Need to Know Now


Shopping cart management has historically been regulated at the municipal level, with cities nationwide enforcing their own ordinances. California’s decision to implement a statewide ordinance in 2026 amplified the issue, reflecting a growing willingness by governments to shift responsibility and cost back to retailers.

California Raises the Stakes with SB-753

Signed into law in October 2025, California's Senate Bill 753 updated how shopping carts found off retail property are handled statewide. Under SB-753, local governments now have expanded authority to retrieve and return abandoned carts and charge retailers fees for that service. Municipalities may also issue fines for carts left off-premises and impound or dispose of unclaimed carts after defined timelines, provided proper notice and documentation requirements are met.

What was once treated primarily as a local nuisance issue is now a formal compliance matter with financial and operational implications. Each stray cart can trigger retrieval fees, fines, and added administrative burden—especially for retailers with large cart fleets.

Beyond California: Cities Continue to Act

California is not alone. Cities across the U.S. continue to strengthen local enforcement, including Phoenix, which recently enacted a new shopping cart ordinance aimed at reducing abandoned carts in public spaces. Phoenix's ordinance places responsibility on retailers to prevent carts from leaving store property and allows the city to recover costs associated with cart retrieval and enforcement.

Phoenix's ordinance currently focuses on certification, cart containment measures, and retailer accountability—underscoring a broader trend toward prevention rather than reactive retrieval.

Why This Matters to Retailers

  • Regulatory complexity is increasing. Retailers must navigate a growing patchwork of city and state requirements.

  • Costs add up quickly. Retrieval fees, fines, and labor strain margins over time.

  • Manual recovery doesn’t scale. Reactive cart retrieval becomes harder as enforcement expands.

  • Community relationships are impacted. Abandoned carts remain a visible issue for municipalities and residents.

How Gatekeeper Systems Helps

Gatekeeper Systems' CartControl cart containment and management solutions are designed to prevent carts from leaving store premises in the first place. By stopping cart loss before it happens, retailers can reduce exposure to fines and retrieval fees, simplify compliance across jurisdictions, and maintain cleaner operations—helping them stay ahead as shopping cart ordinances continue to evolve nationwide.


 

 

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Retail Supply Chain Under Attack
Threat Actors Target the Entire Retail Supply Chain
A report by Black Kite found that threat actors treat wholesalers and retailers as one organization, as their level of connection makes them particularly vulnerable.

"When we think about the supply chain, we often picture logistics and warehouses, but today the real threat is the expanded ecosystem," said Ferhat Dikbiyik, Chief Research & Intelligence Officer, Black Kite. "The bottom line is that wholesale and retail's greatest risk is their shared supply chain, and as we have seen time and time again, just one vulnerability in a common vendor can create systemic impact affecting both simultaneously. The era of checklist compliance is over. Third party risk management programs must evolve by securing the weak points across every partner in the ecosystem."

One of the report's findings is the widespread presence of compromised credentials, meaning that initial access has already been granted to a majority of the industry. In fact, over 70% of major retailers, nearly 60% of wholesalers, and 52% of the supply chain have exposed credentials.

Additional key findings include:

  • 17% of retail ransomware victims had revenue over $1B, demonstrating that threat actors prioritize ”big game hunting” in the retail sector — a specific target for high-value extortion.

  • 39% of wholesale ransomware victims had revenue in the mid-market range of $20M–$100M as attackers play a 'volume game' on smaller enterprises.

  • 42% of critical supply chain vendors are exposed to at least one vulnerability from the CISA Known Exploited Vulnerabilities (KEV) Catalog, listing flaws currently under active attack.

  • Two vendor categories - Professional & Technical Services (793) and Information (705) — totaling 1,498 companies — dominate the supply chain, outnumbering physical categories by a significant margin.

Read the report.


Synthetic Identity Fraud Difficult to Detect
Fraudsters Build Synthetic Identities That Fool Traditional KYC Checks
In the early days of digital banking, identity fraud largely meant stolen credentials: a breached password, a compromised Social Security number or a copied credit card.

But digital banking is no longer early innings, and the growing category of identity fraud firms are facing is fundamentally different. Instead of stealing identities, criminals are manufacturing them.

Synthetic identity fraud is different because the identity itself is engineered, not stolen,” Henry Patishman, executive VP, identity verification solutions at Regula, told PYMNTS.

Frauds combine real data elements, like real SSNs for instance, with fabricated attributes and increasingly AI-generated artifacts. It’s a combination of some real and some fake data, and that creates a synthetic identity,” Patishman said.

This blending of legitimate and fabricated signals allows synthetic identities to pass through verification systems designed to confirm individual data points. The fraud doesn’t happen in a single moment. Instead, it unfolds slowly.

The delayed nature of the fraud makes it particularly difficult to detect. Unlike traditional identity theft, there is often no immediate victim whose complaint triggers an investigation. pymnts.com
 

Cyberattacks Related to Iran Conflict
Lockheed Martin targeted in alleged breach by pro-Iran hacktivist

The group is demanding millions of dollars to not sell the information to U.S. adversaries.

Lockheed Martin was the target of an attack by an alleged pro-Iran hacktivist, which claims to have a large trove of data that it is threatening to sell on the dark web, Cybersecurity Dive has learned.

The threat actor, tracked as APT Iran, claims to have stolen 375 terabytes of data from the aerospace and defense industry company, according to information from multiple security researchers, including Flashpoint and Check Point Software.

The group claims to have copies of blueprints of F-35 aircraft, which is America’s most advanced jet fighter, and other corporate information, according to Flashpoint.

The group has since posted additional claims demanding more than $400 million in return for not selling the information to adversaries of the U.S., according to information from Halcyon. cybersecuritydive.com


Stryker confirms cyberattack is contained and restoration underway

Network edge devices still widely used after reaching end-of-life status

 


 

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Scandal Tied to Amazon Data Centers
How a small Oregon company’s dealings with Amazon created a scandal
Four public officials, three other civic leaders, one company and one nonprofit are facing civil charges related to Amazon’s huge cluster of data centers in tiny Morrow County (population: 12,000).

The Oregon Department of Justice alleges that a local fiber-optic provider, Windwave Communications, sold in 2018 for far less than it was truly worth because the sellers and buyers hid the value of Windwave’s business serving Amazon. Before 2018, Windwave had been owned by a nonprofit called Inland Development Corp.

Four of Windwave’s buyers were public officials who helped attract Amazon to Morrow County with land sales and enormous tax breaks. The four officials sometimes acted while they were in the process of buying the fiber-optic provider and sometimes acted after they had acquired Windwave.

Windwave sold for $2.6 million in 2018. The Department of Justice says Windwave was really worth at least $9.5 million, more than triple its sale price. They allege Windwave’s buyers were “established community leaders who abused their authority and breached the public trust for their personal financial gain” because they didn’t account for the value of the company’s business with Amazon when they proposed the sale price.

The defendants note that they presented their plans to the Department of Justice before the 2018 sale and the state did not object at the time. They argue it’s not fair to revisit the case, now, simply because Windwave outperformed its forecasts.

“According to a plan they formulated in private,” the state alleges, “a small cadre of insiders” arranged to buy Windwave from the nonprofit they ran. Windwave’s buyers were five current and former members of Inland’s nonprofit board. Three of them quit the board right before Windwave’s sale and appointed their replacements, then asked the newly appointed board to approve the deal.

Two of Windwave’s buyers served on the Port of Morrow commission. One was the port’s director. A fourth buyer was on the Morrow County commission. Those four were all involved in negotiating property tax breaks for Amazon’s local data centers. Those incentives have saved Amazon more than $430 million since 2017. oregonlive.com


Amazon's Rural Delivery Push
How Amazon Is Bringing Fast Delivery to Rural America

The e-commerce giant is building shipping hubs in the U.S. hinterlands as it looks to reduce reliance on the U.S. Postal Service

In dozens of thinly populated regions across the country, Amazon is building new delivery hubs to deliver packages in around two days. That might not seem especially rapid at a time when the e-commerce giant is introducing one-hour delivery in some areas, but residents of some far-flung Montana hamlets were used to waiting up to a week for their orders.

The effort helps Amazon reduce its reliance on the U.S. Postal Service, a relationship that has become rocky following a dispute over contract terms. Amazon says it aims ultimately to have 200 rural delivery hubs serving around 13,000 ZIP Codes covering around 1.2 million square miles of America—an area the size of Texas, California and Alaska combined. wsj.com
 

Alibaba unveils AI agent platform to automate global e-commerce for small businesses

Why Google will win the agentic e-commerce race and what it means for travel


 


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Plano, TX: Plano Police seize $100K in stolen goods in 'Operation Mario Kart' retail theft bust
A monthslong investigation, "Operation Mario Kart," dismantled a retail theft ring following a raid in Irving that recovered more than $100,000 in stolen goods. Plano police seized $42,000 in cash and a massive cache of electronics after tracking a "fence" who allegedly resold items stolen from major retailers. One suspect is in custody facing organized retail theft charges, though their identity has not yet been publicly released by authorities.  fox4news.com


Harford County, MD: Update: Abingdon woman sentenced to 5 years for retail theft spree across Harford County Stores
An Abingdon woman was sentenced to five years in prison after pleading guilty to stealing merchandise from multiple retail stores in Harford County. Jessica Mary Hubbard, 33, entered a guilty plea on Friday, March 13, on charges of organized retail theft, theft scheme, second-degree assault, and two counts of theft involving merchandise valued between $100 and $1,500. According to court records, Hubbard committed the crimes between August 2025 and January 2026, stealing from retailers including BJ's Wholesale Club, Kohl's, Target, Lowe's Home Improvement, Walmart, and Dick's Sporting Goods — totaling $8,395.06 in stolen merchandise wmar2news.com


Warner Robins, GA: Male shoplifter sentenced for stealing from same store 13 times in month-long span
Jackson has been sentenced to 20 years, with the first 11 to be spent in prison without the possibility of parole, according to the district attorney's office. Jackson had eight prior shoplifting convictions before this case. Through the use of surveillance footage and facial recognition software, investigators found that Jackson repeatedly entered the Lowe's and stole from the store via the same method: he would obtain a trash can or tote bag, place the power tools within the container, and exit the store without paying for the items.  13wmaz.com


Vancouver, BC, Canada: An organized meat theft ring may be operating
Richmond RCMP has released a warning for local shoppers after a sharp rise in reported meat theft from retail locations across the city. The alert comes after the detachment received reports of 39 meat theft incidents from Richmond shops and stores between December 2025 and March 2026. According to Richmond RCMP, the pattern and volume of many of the thefts suggest that the incidents may be caused by organized activity, with the meat potentially stolen for resale.  dailyhive.com


New York, NY: NYPD Looking for 3 Jewelry Store Robbery Suspects; merchandise valued at over $40,000

 



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Shootings & Deaths


Virginia Beach, VA: Investigation continues after 7 people shot at KempsRiver Crossing shopping center
Virginia Beach police have released additional details on Sunday night's shooting at the KempsRiver Crossing shopping center. Police say seven people were shot during the altercation, and police are still trying to determine exactly how many shooters there were. According to Virginia Beach Master Police Officer John Hlebinsky, officers were called to the 1200 block of Fordham Drive just before 9 p.m. for a large gathering in the parking lot. As officers arrived, they heard gunfire. Police said they then found three people suffering from gunshot wounds. Those three were taken to hospitals; one remains in critical condition while the other two have non-life-threatening injuries.  13newsnow.com


Tacoma, WA: Police investigate reports of gunfire near Tacoma Mall, no victims found
 



Robberies, Incidents & Thefts


Thurston County, WA: Suspect with 97 prior arrests taken into custody again after retail theft spree
A man was arrested for the 98th time by the Thurston County Sheriff’s Office after going on a retail theft “spree” on Sunday. The sheriff’s office was tipped off by other local law enforcement agencies that a pair of organized retail theft suspects were fleeing northbound on I-5 in a truck from Lewis County into Thurston County after committing a series of retail thefts. “One of our deputies spotted the vehicle north on I-5 in Olympia, and before even activating their emergency lights, the truck fled,” Thurston County Sheriff Derek Sanders wrote on social media. “A pursuit was initiated and quickly terminated after an unsuccessful PIT attempt as the vehicle fled into downtown Olympia at high speeds.” After the truck blew through intersections heading into Lacey at high speeds, deputies found it abandoned near College Street. A K9 unit was dispatched before Sanders himself located the two suspects walking through a nearby neighborhood. Both of them were taken into custody at gunpoint. According to the Thurston County Sheriff’s Office, the driver is a four-time convicted felon for numerous thefts. He has 27 misdemeanor convictions and 97 prior arrests.  mynorthwest.com


Salem, OR: Suspect accused of hitting store employee with getaway car during Salem robbery
A 35-year-old man was arrested Saturday in connection with a robbery that ended with a store employee being hit by a getaway car, according to police. At about 3 p.m. on March 21, officers responded to a robbery in the 2800 block of Broadway Street Northeast. Police said a suspect stole over $100 in merchandise and got into a fight with an employee who tried to stop him. The suspect got into a getaway car, which police said hit the employee, causing minor injuries. Officers later found the suspect car and spoke with the driver, 35-year-old Gilberto Hernandez-Betancourt, who gave a false name. Police said officers learned he had an outstanding warrant for his arrest. During the investigation, police said officers found a large amount of stolen items in the suspect car that was linked to a theft from Lowe’s in Keizer.  kptv.com


San Ramon, CA: Update: Suspect sentenced to 2 years in $1.1 million San Ramon jewelry store robbery


 


 

Beauty – Hammond, LA – Robbery
C-Store – Olympia, WA – Armed Robbery
C-Store – Camden County, GA – Robbery
C-Store – Enosburgh, VT – Armed Robbery
Clothing – San Mateo, CA – Robbery
Clothing – Philadelphia, PA – Robbery
Clothing - Canandaigua, NY – Robbery
Grocery – Fairfield County, SC – Armed Robbery
Grocery – Arlee, MT – Burglary
Jewelry - New York, NY - Robbery
Jewelry - Winchester, VA – Robbery
Jewelry - Atlanta, GA – Robbery
Jewelry - San Maros, TX – Robbery
Jewelry - Laurel, MD – Robbery
Marijuana – Turner, ME – Burglary
Pawn – Grand Junction, CO – Burglary
Pawn – Manitou Springs, CO – Burglary
Pharmacy – Radnor, PA – Robbery
Thrift - Marietta, GA – Robbery
Walmart – Utica, NY – Robbery
Walmart – Fayetteville, WV – Robbery 
 

Daily Totals:
• 17 robberies
• 4 burglaries
• 0 shootings
• 0 killed



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The Group Director, Asset Protection – Fulfillment Centers is responsible for leading the operations and strategy of the Asset Protection department across Walmart’s Fulfillment Centers. This role ensures the safety, security, and profitability of fulfillment operations by overseeing risk management, crisis response, financial performance, and team leadership...

 



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If Implementation Feels Like a Project,
Adoption Will Feel Like a Chore


The more complicated deployment feels, the more resistance shows up later. The best implementations feel like natural extensions of existing workflows. When rollout feels like evolution instead of disruption, adoption happens without forcing it.


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