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 4/30/26

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for Kroger


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In Case You Missed It
 
Interface Systems Releases 2026 Retail Loss Prevention Benchmark Report

Annual study of 1.6 million monitoring events across 18,258 U.S. retail locations shows AI-powered technologies and interactive remote video monitoring deliver measurable results for retail loss prevention teams

St. Louis, MO – Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, recently released its 2026 Retail Loss Prevention Benchmark Report, an annual study based on 1.6 million remote monitoring events across 18,258 U.S. retail locations and 51 brands throughout 2025.

The report provides operational data at a scale to help retail loss prevention leaders understand when risk peaks, which threats escalate fastest, and which intervention strategies prove most effective across thousands of monitored locations.

Click here to read more
 



The U.S. Crime Surge
The Retail Impact


Forensic Spray to Track Stolen Goods
Co-op marking commonly stolen items with forensic spray to track reselling

Wave of measures has helped cut offending in stores last year by a fifth as new retail crime law comes into force

Co-op is secretly marking commonly stolen items including alcohol and laundry detergents with invisible “forensic spray” to track them, in the latest crackdown on shoplifting as a new law on retail crime kicks in.

The supermarket aims to use the technique across the country having tested it in Manchester and London since last year.

The spray, which helps the Co-op identify where stolen items are being resold and report it to the police, contains a unique forensic code for a particular location where the items were sold, which also include sweets. Police can then identify which Co-op store the items originated from when investigating physical shops or online stores suspected of reselling stolen goods.

Police forces have used similar tactics to track down stolen bikes and valuables, and protect domestic abuse victims.

The technique is part of a raft of measures which the Co-op said had helped it cut crime in its stores by a fifth last year. It said physical attacks on its staff fell by almost a third year-on-year.

Paul Gerrard, policy director at the Co-op, said: “We have made it harder to steal things and now we are making it harder to sell.”

He said the group had invested about £250m in security measures including body-worn cameras for staff, more security guards, reinforced kiosks for high-value products such as spirits and tobacco and special shelving kit which prevents large amounts of goods being swept off into a bag.

It is also testing the use of AI to help identify unusual activity via CCTV cameras in stores and alert staff so they can intervene.

The Co-op has also teamed up with police in 20 areas to share evidence such as CCTV images to catch repeat offenders. In the last year, these partnerships have resulted in 500 prolific offenders receiving custodial sentences, collectively amounting to more than 100 years. theguardian.com


UK Prime Minister Makes Retail Crime Top Priority
Too Easy To Steal? Inside UK's Shoplifting Epidemic That Has Keir Starmer Worried

Retailers estimate losses running into billions of pounds annually, with theft costs often passed on to consumers through higher prices

The UK prime minister has made shoplifting a priority for three key reasons, the most crucial being the fact that it is no longer a low-level crime. Retail crime is increasingly organised, repeat-driven, and linked to wider criminal networks. According to a report by the Centre for Social Justice, stolen goods are routinely resold locally or used to fund other crimes.

Shoplifting is also closely tied to violence. According to The Times, nearly 80 per cent of retail workers report abuse. Over 50 per cent have been threatened and around 10 per cent assaulted. Two-thirds of attacks on retail staff are linked to theft incidents.

One of the biggest triggers has been the belief that shoplifting carries low risk of punishment. A previous rule discouraged investigation of thefts under £200. Many cases go unresolved or are dropped early and, in some areas, a majority of cases are closed without identifying a suspect. This created what critics called a “shoplifters’ charter", now scrapped by the government, Times reported.

Retailers estimate losses running into billions of pounds annually, with theft costs often passed on to consumers through higher prices. Even where data shows a slight stabilisation recently, experts warn the problem remains structurally high.

According to the Office for National Statistics, over 5,30,000 offences were recorded in England and Wales in a year—a 20 per cent jump and the highest since records began. There were around 5,19,000 cases recorded in 2025 alone, with Reuters quoting retail bodies as saying that the real number is far higher, with millions of incidents going unreported. news18.com


Shoplifting Crisis in the UK - Up 133% in 5 Years
UK: This is no way to stop the scourge of shoplifting
The ‘tide may be turning’ on shoplifting according to our ever-hopeful Prime Minister – despite the fact shoplifting offences have soared by 133 per cent over the past five years. It is hard to know whether we are being gaslit or trolled. Perhaps both.

In a speech to the union of shopworkers yesterday, Starmer said it is ‘disgraceful’ that shop workers have to take abuse from customers, and that shop owners can have their ‘lives and livelihoods ruined by persistent shop theft.’ He announced he was scrapping the rule that thefts under £200 are ‘not properly investigated’ by police.

Somehow the Prime Minister was simultaneously ‘not blind’ to the magnitude of the nation’s shoplifting problem, and wanted to emphasise that overall shop theft was down and the number of people charged up by 17 per cent. Ever a master of doublespeak, Starmer did not disappoint.

The PM seems to have been spurred into action by the public outrage over recent high-profile cases. The sacking of Walker Smith, the Waitrose worker I wrote about a few weeks ago, has been followed by a similar incident: Sean Egan was dismissed after 29 years of service at Morrisons after he attempted to stop a repeat shoplifter – who allegedly spat in his face. Some 200 members of the local community staged a demo outside the supermarket in protest after Egan was dismissed for not following the chain’s ‘deter-and-not-detain’ policy. spectator.com


Hiring Police to Guard Stores
Apple Spent $1.2M Hiring Police to Guard San Francisco Stores
It is no secret that retail theft has been a growing issue in major cities across the country. To keep its retail locations safe, Apple recently spent a large amount of money on extra security. A new report reveals that the tech giant paid the San Francisco police department roughly 1.2 million dollars. This money went toward hiring off-duty officers to stand guard outside its local stores.

These officers wear their official uniforms and stand outside the glass doors of the retail shops. Having a real police presence acts as a strong visual warning to anyone thinking about stealing expensive phones or computers. The strategy helps the brand protect both its employees and the physical items sitting on the display tables.

Hiring trained law enforcement officials for private security does not come cheap. Records show that the company paid an incredibly high hourly rate to secure its locations. The 1.2 million dollar bill covered a specific span of time, proving just how much money the brand is willing to spend to maintain order.

While private security guards are cheaper, they usually cannot make arrests or carry the same authority as real officers. By spending the extra cash to hire actual city police, the tech giant ensures that any trouble at its stores gets handled quickly and officially. macobserver.com


530,000 Cases Of Shoplifting Recorded In A Single Year In The UK

What the data says about gun deaths in the U.S.

House Oversight demands DC Police records amid crime data manipulation claims

 



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Turning Data Into Action:
Overcoming Information Overload in Loss Prevention


By the D&D Daily staff

Retail loss prevention teams have more data at their fingertips than ever before. From point-of-sale transactions and inventory systems to exception reports and video analytics, the volume of available information continues to grow. However, many organizations are finding that having more data does not always translate into better outcomes.

One of the primary challenges facing LP teams today is information overload. With multiple systems generating alerts, reports, and dashboards, it can be difficult to determine which signals require immediate attention and which are routine. Without clear prioritization, teams may spend valuable time reviewing low-impact issues while higher-risk patterns go unnoticed.

To address this, retailers are increasingly focused on data consolidation and integration. By bringing together inputs from POS systems, inventory management, and other operational tools into a single view, LP teams can more easily identify trends and correlations. This approach reduces the need to manually cross-reference multiple systems and supports faster decision-making.

Another key development is the use of risk-based prioritization. Rather than treating every exception equally, retailers are assigning risk scores based on factors such as transaction value, frequency, location, and historical patterns. This allows LP professionals to focus their efforts on the most significant areas of potential loss, improving efficiency and effectiveness.

Visualization tools are also playing a larger role. Dashboards that highlight trends, outliers, and performance metrics in a clear, accessible format can help translate complex data into actionable insights. When paired with defined workflows, these tools enable teams to move more quickly from analysis to response.

Training and alignment across departments remain critical. Data is most effective when it is understood and acted upon consistently, not just within LP teams but across store operations and management.

As retailers continue to invest in data-driven strategies, the focus is shifting from simply collecting information to ensuring it drives meaningful action. Those that can effectively filter, prioritize, and operationalize their data may be better positioned to reduce loss and improve overall performance.


Most Trustworthy Retailers
What Does Being a ‘Trustworthy’ Company or Brand Actually Mean in Retail?
Via its most recent ranking in the form of a “Most Trustworthy Companies in America 2026” report, Newsweek provided a gargantuan list of trusted — at least according to 25,000 U.S. consumers polled — companies across a variety of industries, including retail.

In remarks attached to the report, editor-in-chief of Newsweek, Jennifer Cunningham, underscored the importance of trust in a highly volatile world.

“In an era defined by a profound crisis of grievance, a corporation’s integrity is no longer a marketing luxury—it is its most volatile and valuable currency. True leadership requires more than just high-level strategies; it demands a radical, lived transparency that bridges the chasm between executive perception and the lived reality of the consumer,” Cunningham said.

The retail rankings provided were outlined as follows.

1. Chewy
2. Costco
3. Amazon
4. Academy Sports and Outdoors
5. The Home Depot
6. Tractor Supply
7. Lowe’s
8. Ace Hardware
9. Barnes & Noble
10. Ulta Beauty
11. Kirkland’s
12. L.L.Bean
13. Cabela’s
14. Bass Pro Shops
15. PetSmart
16. Walmart
17. Harbor Freight
18. BJ’s Wholesale Club
19. Belk
20. Michaels
retailwire.com


12 Most Dangerous Companies
The "Dirty Dozen" Most Dangerous Companies of 2026

National COSH reveals its annual list of companies failing workers’ safety and rights.

Every year, around the same time as the observance of National Workerw Memorial Day, the National Council for Occupational Safety and Health (National COSH) announces its list of 12 companies that have put their workers’ lives at risk through unsafe practices, inadequate protections and systemic neglect. National COSH refers to these companies as the “Dirty Dozen,” and rather than just picking, say, the 12 companies that have racked up the most fines or citations over the past year, National COSH typically singles out large companies known for such things as aggressively opposing unionization efforts, or human trafficking, or consistently failing to provide workers with necessary PPE and safety equipment. There is no actual ranking of which company is the “dirtiest”; the list is alphabetical.

In a press conference to announce the Dirty Dozen, Jessica Martinez, executive director of National COSH, explained, “Every year, we honor workers who have lost their lives on the job, and every year, we see the same pattern: companies prioritizing profit over people. The Dirty Dozen 2026 makes clear that these tragedies are not accidents; they are the result of choices. Employers must be held accountable, and workers must be empowered to speak out without fear.”

Past recipients of the Dirty Dozen recognition include well-known companies such as Amazon, Chipotle, Dollar General, Hilton Hotels, Purdue Pharma, Starbucks, and XPO.

This year's list includes the following companes: Subway, Maker's Pride, Wellmade Industries, Revoli Construction, LSG Sky Chefs, Jeny Sod & Nursery, Hyundai-Kia U.S. Supply Chain, D. R. Horton, Consolidated Catfish Producers, CommonSpirit Health, Cambria Company and Alliance Ground International (AGI). ehstoday.com


Gas Prices Continue to Surge
Gas prices hit $4.23 per gallon, a new high for the year

As the Iran war enters its third month with peace talks stalled, the global energy crisis shows no sign of letting up.

U.S. gas prices have hit a fresh record since the start of the war with Iran, rising to an average nationwide of $4.23 per gallon Wednesday, according to AAA.

The milestone comes as oil prices have surged higher over the past week amid a dual blockade by the United States and Iran of the Strait of Hormuz, the key chokepoint in the region for transiting crude and petroleum-based products out of the Persian Gulf.

The price of Brent crude, the international benchmark that influences the price of U.S. gasoline prices, stands at $114.60, up nearly 25% from the recent low seen April 17 and just a few dollars away from the recent high of $118. nbcnews.com


Fed’s key inflation gauge hits 3.5% as Iran war pushes up gas prices

High Cost of Living Continues To Worry Americans

Consumers to prioritize experiences over non-essential summer spending
 



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Retail Cyber Risks Grow
Ransomware & Data Breaches Keep Retailers on High Alert


By the D&D Daily staff

Retailers continue to face an evolving mix of cybersecurity threats, with data breaches and ransomware attacks among the most disruptive. As operations become more digitally integrated — from point-of-sale systems to e-commerce platforms and supply chain tools — the potential attack surface has expanded significantly.

Ransomware, in particular, has become a persistent concern. Attackers typically gain access through phishing emails, compromised credentials, or vulnerabilities in third-party software, then encrypt critical systems and demand payment for restoration. In retail environments, this can halt transactions, disrupt inventory management, and impact both in-store and online operations. Even when backups exist, recovery can take time, leading to lost revenue and operational downtime.

Data breaches present a different, but equally serious, risk. Retailers handle large volumes of customer data, including payment information, addresses, and loyalty program details. When this information is exposed — whether through external attacks or internal misconfigurations — it can lead to financial losses, regulatory scrutiny, and long-term reputational damage. High-profile breaches have also demonstrated how attackers often remain undetected for extended periods, increasing the scale of exposure.

A growing area of focus is third-party risk. Many retailers rely on external vendors for payment processing, cloud storage, marketing tools, and logistics support. If one of these partners is compromised, it can create a pathway into the retailer’s own systems. As a result, vendor risk assessments and ongoing monitoring have become more critical components of cybersecurity programs.

To address these threats, retailers are increasingly investing in layered security strategies. This includes employee training to reduce phishing susceptibility, multi-factor authentication to protect access points, regular system patching, and network segmentation to limit the spread of an attack. Incident response planning is also gaining attention, ensuring organizations can act quickly to contain and recover from an event.

As cyber threats continue to evolve, maintaining resilience requires ongoing adaptation. For retailers, the challenge is not only preventing attacks, but minimizing disruption and protecting customer trust when incidents occur.


Rising Cyber Threats, Lower Confidence
State CISOs losing confidence in ability to manage cyber risks

Deloitte-NASCIO study shows AI, budget pressures are forcing states to make tough decisions.

Statewide chief information security officers are losing confidence in their ability to manage cyber risk amid a rising threat landscape and declining resources, according to a study released Monday by Deloitte and the National Association of State Chief Information Officers.

About one-quarter of statewide CISOs said they were “extremely” or “very” confident that state assets were protected from cyber threats in the current survey. In 2022, nearly half of respondents said so.

CISOs also reported rising concerns about the ability of local governments and higher education institutions to secure public data. Almost two-thirds of respondents said they were “not very confident,” compared with 35% in 2022. cybersecuritydive.com


Fraudulent Call Centers
Police bust scam call centres behind €50 million in fraud losses
Authorities have dismantled a cybercrime ring running call centres in Albania and defrauding victims of more than €50 million, arresting 10 suspects and seizing nearly €900,000.

After a spike in victims in Vienna in June 2023, Austrian authorities traced cyber fraud activity to Albanian suspects, triggering a joint investigation with Albanian authorities supported by Eurojust and Europol.

Searches at three call centres and nine private residences led to the seizure of €891,735 in cash, 443 computers, 238 mobile phones, 6 laptops, and multiple storage devices, including HDDs and DVRs, which will undergo further forensic analysis.

Authorities said the suspects operated in structured teams of six to eight operators, organized by language and targeting specific national markets, including German, English, Italian, Greek and Spanish speakers. helpnetsecurity.com


CISA adds Microsoft, ConnectWise vulnerabilities to active exploitation catalog

APRA meets with banks, urges more vigilance against AI-powered hacks

 


 

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Consumers Lean Into AI - But Still Don't Fully Trust It
Survey: Majority of consumers don't trust AI to make purchases for them
Consumers are comfortable using artificial intelligence-powered tools for product discovery, but making the purchase on their behalf is another story.

A new survey from e-commerce fraud and risk intelligence firm Riskified reveals that more than six-in-10 (61.5%) consumers have used AI tools for product discovery and recommendations. However, more than half (55%) are uncomfortable with AI agents making purchases on their behalf, while 46.5% do not trust any company to manage purchases for them.

Riskified found that more than half (53.9%) of respondents believe AI could increase the risk of online fraud, while nearly three-quarters (73.9%) expect strong safeguards, such as biometric verification or one-time passwords, for every transaction. In a separate survey from late 2025, payment security (32%) and privacy (26%) were top expectations among consumers for the technology.

When asked who should be responsible for unauthorized or erroneous AI-driven purchases, half (50.8%) of consumers pointed to the AI platform, compared to 23.2% who cited the retailer or brand. Just 18.7% who were willing to accept personal responsibility.

When asked about their preferred platform for agentic commerce, nearly a third (31.2%) of respondents chose general AI tools such as ChatGPT or Gemini, while 27.0% favor retailer websites or apps. A quarter (24.4%) said they had no preferred platform.

“Consumers are clearly embracing AI as a shopping assistant, but they’re drawing a firm line when it comes to autonomy and accountability,” said Jeff Otto, chief marketing officer at Riskified. “What we’re seeing is a widening gap between adoption and trust. Shoppers want the convenience and personalization AI can deliver, but they’re not yet willing to hand over control or responsibility. For merchants, that means going beyond enabling AI-driven experiences by building the infrastructure for transparency, security, and accountability that makes those experiences trustworthy.”   chainstoreage.com


EBay Outages
EBay scrambles to fix outages

The e-commerce giant has been experiencing technical difficulties since Sunday, with its marketplace site down entirely at some points.

EBay on Monday scrambled to address technical difficulties that had stretched into a second day, including the entire marketplace site going down.

The e-commerce giant didn’t address questions about what aspects of business on the site were having problems or whether they were due to a cyberattack.

“We’re aware that some customers have been experiencing intermittent technical issues since Sunday afternoon on parts of the eBay platform,” a spokesperson said by email. “Our teams are actively working to restore full functionality as quickly as possible. We appreciate our customers’ patience as we work to resolve this.” retaildive.com


Albertsons offers curbside pickup of pharmacy prescriptions

Amazon Connect expands into a set of agentic AI solutions


 


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Los Angeles County, CA: CHP seizes over $600,000 in stolen Home Depot tools in Southern California
Two suspects have been arrested in connection with the sale of stolen tools taken from various Home Depot stores across Southern California. Following an extensive investigation by the CHP Southern Division’s Organized Retail Crime Task Force, authorities identified the suspects as buyers of the stolen merchandise. Investigators say the tools were later resold at a swap meet in Los Angeles County. Search warrants were served Tuesday at the suspects’ residence, where officers recovered more than $600,000 worth of stolen tools. Photos of the seized merchandise were shared Tuesday on the CHP Southern Division’s Instagram page. Police have not released the identities of the two suspects. The investigation into the organized retail theft case is ongoing.  instagram.com


Monroe, NC: $250K in stolen goods recovered from organized retail theft ring in Union County
Over the past several months, detectives with the Union County Sheriff’s Office and agents with the North Carolina State Bureau of Investigation have investigated an organized retail theft ring operating within the county. The investigation began after notification from an out-of-state law enforcement agency. The suspects, Deanna Morzinski and Luis Ospina, established a nonprofit organization, Keystep LLC, while simultaneously operating KRZ Logistics LLC to facilitate the distribution of stolen merchandise. During the investigation, it was determined that they recruited individuals from across the country to commit thefts from retail stores and ship the stolen goods to them, which were then resold for profit.  qcnews.com


Palm Beach County, FL: $3.5K in Magic: The Gathering cards stolen from locked GameStop cases with employee device

Wilmerding, PA: Suspects accused of robbing vape shop of $30K worth of merchandise still at large

 



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Shootings & Deaths


Fort Pierce, FL: Fatal Shooting Inside Fort Pierce Gold Shop Leaves Woman Dead, Suspects Flee Scene
Authorities say officers responded around 7:12 p.m. on April 28 to a chilling 911 call reporting a person lying on the floor, covered in blood, inside Cash Out Gold and Silver. The store, located along South U.S. 1 between West Midway and West Weatherbee roads, had just reached the end of its normal business hours when violence erupted. When police arrived, they found a woman on the floor surrounded by blood — a scene that investigators say quickly pointed to a targeted act of violence. According to investigators, two men entered the store and encountered the victim. What followed was swift and brutal. One of the suspects fired multiple shots, killing the woman before both men fled the scene. Authorities have not yet released the victim’s identity as of April 29, and no suspects have been publicly identified.  usaherald.com


West Palm Beach, FL: Taco Bell Worker Charged After Allegedly Shooting at Customers Over Soda Cup
A fast-food argument that initially appeared to be a routine altercation has taken a sharper turn, with police now identifying a Taco Bell employee as the alleged shooter and outlining how a dispute over a drink escalated into gunfire. Authorities say 20-year-old D’Mari Jy’Quan Patterson has been charged with three counts of aggravated assault with a firearm after allegedly firing at three female customers inside the West Palm Beach location.  complex.com


Greenville County, GA: Update: Murder suspect in Greenville shopping plaza shooting arrested in Georgia

Eldersburg, MD: Heated dispute ends in gunfire at Carroll County restaurant

Erie, PA: Erie Police charge 18-year-old in April 22 shooting at gas station
 



Robberies, Incidents & Thefts


Conyers, GA: Workplace Violence: Co-worker arrested after stabbing at Nissan
A stabbing incident at Conyers Nissan led to one man being hospitalized and another arrested. Conyers Police Officers responded to the dealership on Friday afternoon after receiving a report of a person stabbed. Upon arrival, officers found Derius Dawkins, 29, who had an apparent stab wound to his upper arm. Dawkins was alert, conscious, and breathing, and identified his co-worker, Orlando Myers, 49, as the person who stabbed him. Dawkins was transported to a local hospital for treatment. He has since been released from the hospital. Myers fled the scene in his vehicle after the incident.  wsbtv.com


Grapevine, TX: 800 orders of mac-and-cheese trays alerts Texas Chick-fil-A owner to alleged $80K theft
A former Chick-fil-A worker in Texas is accused of stealing more than $80,000 from the business last year. Keyshun Jones has been charged with property theft, money laundering and evading arrest after police say he stole over $80,000 from the business in November 2025, according to the Grapevine Police Department. Police said the owner reported the theft and shared surveillance footage that appeared to show Jones unattended behind the counter. Jones was apparently let go a month before the video footage was captured. The video appears to show Jones using the register to ring up 800 orders of mac-and-cheese trays, then refunding them to his personal credit cards. Police said the transaction resulted in more than $80,000 being stolen from the restaurant. Jones reportedly evaded arrest several times but was taken into custody on April 17, with the assistance of the Texas Attorney General’s Fugitive Task Force and the Fort Worth Police Department.  king5.com


Anderson County, SC: Planned robbery tied to check cashing at Walmart ends with shooting behind restaurant

Chicago, IL: Police investigating crash-and-grab at Brighton Park currency exchange

Valparaiso, WA: Bond set at $5K for Valpo-area man charged in store shooting

Schererville, IN: FBI agents conducting 'multi-agency operation' at home and restaurant


 


 

C-Store – Howe, TX – Armed Robbery
C-Store – Johnson County, MO – Armed Robbery
C-Store – Erie, PA – Armed Robbery
C-Store – St Louis, MO – Armed Robbery
C-Store – Charleston County, SC – Armed Robbery
C-Store – Jonesboro, AR - Burglary
C-Store - Atascosa County, TX – Burglary
Check Cashing - Chicago, IL - Robbery
Collectables – Palm Beach County, FL – Robbery
Jewelry – Lafayette, CA – Burglary
Jewelry – Fort Pierce, FL – Armed Robbery / Emp killed
Marijuana – Jonesboro, AR - Burglary
Restaurant – Anderson, GA – Armed Robbery / 1 wounded
Restaurant – Fresno, CA – Armed Robbery
Tobacco – Bakersfield, CA – Burglary
Vape – Wilmerding, PA – Armed Robbery
Vape – Adams County, PA – Burglary                     
 

Daily Totals:
• 11 robberies
• 6 burglaries
• 2 shootings
• 1 killed



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This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above...
 



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