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The U.S. Crime Surge
The Retail Impact
Crime Moves From the Sales Floor to
the Supply Chain
When Retail Crime Moves Inside the
Supply Chain
By
the D&D Daily staff
Retail crime is often framed around what happens on the sales floor —
shoplifting, grab-and-run thefts, or organized retail crime (ORC) crews
hitting multiple locations. But a growing and often overlooked threat is
emerging behind the scenes: supply chain infiltration.
Instead of stealing from store shelves, criminal groups are
increasingly targeting the flow of goods before they ever reach the
retail floor. This includes everything from warehouse theft and
fraudulent pickups to manipulated shipping records and insider
collusion.
In some cases, organized groups pose as legitimate carriers, using
stolen credentials or spoofed communications to intercept high-value
shipments. Retailers and distributors have reported incidents where
entire truckloads of merchandise — electronics, apparel, even
pharmaceuticals — vanish after being released to what appeared to be
verified logistics partners.
Another tactic involves insider participation. Employees within
warehouses or distribution centers may be recruited or coerced to
provide access, alter inventory records, or flag high-value shipments
for interception. These internal vulnerabilities can be difficult to
detect, especially in high-volume operations where speed and efficiency
are prioritized.
The financial impact can be significant. Unlike traditional
shoplifting, which typically involves smaller, incremental losses,
supply chain theft can result in six- or seven-figure hits from a single
incident. It also disrupts inventory accuracy, delays store
replenishment, and strains relationships with vendors and logistics
providers.
Retailers are beginning to respond by strengthening verification
processes for carriers, implementing stricter chain-of-custody
protocols, and increasing visibility through real-time tracking
technologies. Enhanced background checks, employee training, and
anomaly detection systems are also becoming more common in distribution
environments.
As retail crime continues to evolve, the battleground is expanding
beyond the store. Protecting merchandise now requires a
comprehensive approach that spans the entire supply chain — from
warehouse dock to store shelf.
Understanding and addressing these emerging threats will be critical as
retailers work to stay ahead of increasingly sophisticated criminal
networks.
One Screen, Total Awareness:
How Drones, Cameras, and Data Converge in Police Response
Collier County shows how aerial data
and integrated systems are changing police response
Inside Collier County’s real-time operations center, analysts sit in
front of a screen that brings together dozens of data sources and
overlays that data on a map. Using CommandCenter Aware from Motorola
Solutions, they can see data that includes dispatch calls, officer
locations, body cameras, traffic cameras, license plate reader alerts,
and drone feeds all at once. Selecting the relevant data for the
incident, analysts can instantly see what’s important – in a way that
makes sense.
It’s a bit like the glass table in the new TV version of Hawaii 5-0. But
in Collier County, the system isn’t fiction. What began as just a few
data layers a few years has grown into a powerful tool that can
leverage more than 70 different datasets, including aerial imagery and
live video from multiple sources.
The goal is simple: eliminate the need to switch between systems
during a critical moment. Instead, everything appears in one place,
allowing analysts to focus on what is happening rather than where to
find the information.
The use cases are myriad. Vehicle pursuits, for example, are fast
and unpredictable. In these situations, the real-time crime center
acts as an aerial and digital command post.
Analysts can monitor the pursuit using traffic cameras, vehicle
locations, and increasingly, drone feeds. They can identify the next
available traffic camera along a route and quickly switch views as the
suspect moves.
From above, drones provide additional context. Analysts can see gaps
in a perimeter, monitor nearby traffic conditions, and watch for
critical details such as objects being thrown from a vehicle.
This “10,000-foot view” supports officers on the ground, who are
focused on driving and immediate safety.
dronelife.com
Business Skeptical of Property Crime
Data
FBI data: Property theft in Bakersfield down; some businesses remain
skeptical
Property crime has been a persistent concern across the country and in
California, but new FBI figures show Bakersfield is seeing a notable
decline. Recent FBI data shows property theft in Bakersfield dropped
40% from 2020 to 2024.
Under the FBI’s Uniform Crime Reporting Program, property theft is
defined as “offenses that involve the unlawful taking, damage, or
destruction of property without the use of force against the victim.”
The classifications include burglary, larceny-theft, motor vehicle
theft and arson. Bakersfield police said the overall decline is not
straightforward to explain. Officials said they need to take a deeper
dive into the data to determine which types of property crimes are down
and what factors may be contributing to the drop.
Some residents and business workers say their experiences don’t match
the broader trend. “I live in this area also,” said Denise Bell, head
server at Sorella, an Italian restaurant in Bakersfield. “I don’t
agree with the stat.”
Bell said Sorella was burglarized in early April and that thefts have
continued in the area.
“Well, we were broken into about a week and a half ago and then last
night we also saw a burglary of pipes - they stole all the pipes up and
down the street. So, within a week and a half we’ve seen two
burglaries,” Bell said.
She said property theft has been an ongoing concern in the
surrounding area, including vehicle break-ins.
bakersfieldnow.com
What's Fueling Surging Lego Crime?
Lego crime is booming — and why the theft is more common than you might
think
Following a tip of suspicious vehicles in the Mojave, California area,
the deputies spotted two box trucks fleeing the scene. Following the
capture of three men, deputies "discovered a large amount of Lego
products," valued at around $1 million, according to the sheriff's
office press release.
Nationwide, losses stemming from cargo thefts that include a wide
range of products have risen 60% from 2024 to 2025 and have cost about
$725 million, according to CargoNet, a cargo theft prevention and
recovery business. Average value per theft has also increased, rising
by 36% to $273,999, reflecting increased high-value targeting by
organized groups.
While not exclusive to freight thefts, similar Lego thefts have also
made headlines in recent years, including a 2024 case when 2,800
boxes of stolen Legos were discovered in a Long Beach home, with
individual sets valued between $20 and over $1,000 each.
With price tags for collectors and rare pieces exceeding $15,000, the
little 1.5-inch figurines, bricks and kits can pack a lot of value with
a tiny footprint, making them ideal for thieves who can transport and
resell them on the secondary market with greater ease.
As with other collectables like shoes, watches, Labubus, trading cards,
Barbie dolls or die-cast cars, scarcity drives value. Nostalgia can
play a role, too.
aol.com
Decatur reports drop in violent crime, overall offenses in early 2026
Erie violent crimes have fallen in 2026. What police data shows
Juvenile crime in Wake County on the decline, data shows
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Retail's AI Future?
An AI bot is running a retail store. Is this the future?
A new store in San Francisco has
human employees, but they're not the ones making the decisions. An AI
bot named Luna is the boss.
Petersson and fellow Andon Labs co-founder Axel Backlund said they've
been hands off at Andon Market. "When I walked in the first day of
the opening, I had no idea what would be on the shelves," said Petersson.
Petersson and Backlund said they wanted to experiment with Luna owning
and operating a retail store to show that AI is more than chatbots and
to foster a public discussion about the future of AI. But it also brings
up ethical questions "like how much autonomy should AI really have?"
said Backlund.
The experiment has also shown that AI isn't perfect. On the
second day, Luna forgot to staff a human to work at the store, Petersson
said.
"I'm both intrigued and very terrified at the same time by what they're
doing," David Schweidel, a marketing professor at Emory University whose
research includes AI, told USA TODAY. "Is this the future that we
want" and what does it do to the economy and local businesses?
Whether this is the future of retail, Schweidel said it's hard to say.
The store is in a tech-friendly area so there will be people curious to
check it out. But it remains to be seen whether shoppers would return. "I'm
not sure that's something that's going to attract a huge audience beyond
that initial novelty," he said.
usatoday.com
In-Person Shopping Is Still Key
Survey: In-store shopping remains key to consumers' summer plans
Younger consumers say they are planning to spend this summer, and
will take an omnichannel approach when doing so.
That’s according to a new survey from enterprise planning software firm
o9 Solutions, which found that Gen Z and millennials are leading
planned summer spending, with 62% of Gen Z and 61% of millennials
planning to spend more during the season. This is compared to Gen X
(46%), baby boomers (24%), and the silent generation (10%).
Only 12% of Gen Z and 9% of millennials plan to shop entirely online
this summer, which o9 says highlights the importance of retail inventory
management and supply chain agility on the store level. Overall,
nearly seven-in-10 (69%) of Americans plan to shop both in-store and
online during the summer months.
“This survey underscores that omnichannel shopping and rapidly
evolving, younger-driven demand are raising expectations for planning,”
said Igor Rikalo, president and COO at o9 Solutions. “Retailers need
connected demand and inventory visibility across channels, as well as
the agility to rebalance inventory as trends spike and shift. With
scenario planning technology, teams can pivot in real time, especially
in categories where uncertainty is high.”
chainstoreage.com
Gas Price Hike Fuels Retail Sales
Boost
Retail sales up a sharp 1.7% in March from February driven by a spike in
gas prices due to the Iran war
Shoppers accelerated their spending in March from February, but they
spent most of their money at the gas pump.
A spike in gas prices due to the Iran war, now in its eighth week,
resulted in a hefty 1.7% gain in retail sales in March after a revised
0.7% increase in February, according to the Commerce Department's
report on Tuesday. The report marks the first read on spending to
capture the effects of the Iran war.
Excluding gas prices, the number was a slim 0.6%, helped in part
by government tax refunds and warm weather. Business at gas stations
rose 15.5% percent.
Elsewhere, sales at department stores rose 4.2%, while sales at
furniture and home furnishings stores were up 2.2%. Online retailers saw
a 1% gain. Consumer electronics and appliance stores posted a 0.9%
increase.
pbs.org
Lowe's continues growth with Florida, Texas stores planned
Lowe’s Companies Inc. is set to open the
first of five new stores it plans to debut this year.
Costco plans major growth push, targeting 30 new locations annually
NRF: Mother’s Day spending expected to hit new record
Airlines Could Be Facing Jet Fuel Shortage as Iran Conflict Drags On
John Ternus to become Apple CEO
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Rising Retail Data Breach Threats
Retail Data Breaches Continue to Test
Industry Resilience
By
the D&D Daily staff
Retailers remain a prime target for cybercriminals as data breaches
continue to impact operations, customer trust and financial performance
across the industry. With large volumes of payment data, personal
information and interconnected systems, retail environments offer
multiple entry points for attackers seeking to exploit vulnerabilities.
Recent incidents show that threat actors are increasingly leveraging
tactics such as phishing, credential stuffing and ransomware to gain
access to retail networks. Once inside, attackers often move
laterally through systems, targeting point-of-sale environments,
e-commerce platforms and customer databases. In many cases, breaches go
undetected for extended periods, increasing the scale of potential data
exposure.
The growth of omnichannel retail has added complexity to
cybersecurity efforts. Integrations between in-store systems, mobile
apps, third-party vendors and cloud platforms can create gaps if not
properly secured. Third-party risk, in particular, has emerged as a key
concern, with attackers frequently exploiting vendor access points to
infiltrate larger retail organizations.
The financial impact of a data breach can be significant. Beyond
immediate response costs, retailers may face regulatory penalties, legal
exposure and long-term reputational damage. Loss of consumer confidence
can lead to reduced foot traffic and declining online engagement,
especially if sensitive information such as payment details or personal
identifiers is compromised.
In response, many retailers are strengthening their cybersecurity
posture through a combination of technology investments and operational
changes. Multi-factor authentication, network segmentation and
endpoint detection tools are becoming standard components of retail
security strategies. Increased employee training is also playing a
critical role, particularly in helping staff identify phishing attempts
and other social engineering tactics.
Industry collaboration is another growing focus. Retailers are
increasingly sharing threat intelligence through information-sharing
groups and public-private partnerships, allowing organizations to
identify emerging risks more quickly and respond more effectively.
While no system is completely immune, the emphasis across the retail
sector is shifting toward resilience—minimizing the likelihood of
breaches and improving response times when incidents occur. As cyber
threats continue to evolve, maintaining strong security practices and
adapting to new risks will remain essential for protecting both business
operations and customer data.
Hackers Coming Through the Front Door
No Exploit Needed: How Attackers Walk Through the Front Door via
Identity-Based Attacks
The cybersecurity industry has spent the last several years chasing
sophisticated threats like zero-days, supply chain compromises, and
AI-generated exploits. However, the most reliable entry point for
attackers still hasn't changed: stolen credentials.
Identity-based attacks remain a dominant initial access vector in
breaches today. Attackers obtain valid credentials through
credential stuffing from prior breach databases, password spraying
against exposed services, or phishing campaigns — and use them to walk
through the front door. No exploits needed. Just a valid username and
password.
What makes this difficult to defend against is how unremarkable the
initial access looks. A successful login from a legitimate credential
doesn't trigger the same alarms as a port scan or a malware callback.
The attacker looks like an employee. Once inside, they dump and crack
additional passwords, reuse those credentials to move laterally, and
expand their foothold across the environment. For ransomware crews, this
chain leads to encryption and extortion within hours. For nation-state
actors, the same entry point supports long-term persistence and
intelligence gathering.
thehackernews.com
China threatens EU firms over cybersecurity plans targeting Chinese
companies
China’s commerce ministry warns
broad retaliation is on the table if firms such as Huawei and ZTE are
penalised by proposed law
China will hit EU firms with reciprocal measures if the bloc targets
Chinese firms as planned under its proposed cybersecurity regulations,
Beijing has warned.
In a 30-page document submitted to the European Commission on Friday,
China’s commerce ministry explicitly warned that broad retaliation
was on the table if firms such as Huawei and ZTE were penalised by the
law, which was announced in January but is still in draft form.
scmp.com
Scattered Spider hacker pleads guilty to stealing $8 million in
cryptocurrency
Cybersecurity jobs available right now |
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AI Online Shopping Scams
How is AI making it harder for online shoppers to spot scams?
As artificial intelligence makes it easier to create convincing
websites and marketing, online shoppers are finding it increasingly
difficult to tell legitimate businesses from scams, according to the
Better Business Bureau.
Complaints about online shopping issues are widespread, cutting
across age groups, income levels, and locations, according to the
BBB.
While some reports involve poor store policies, many point to
outright scams — and those scams are becoming more sophisticated.
Cameron Nakashima of the BBB says scammers are now using AI to
generate realistic websites, product images, customer testimonials and
social media posts that can deceive consumers.
“Even legitimate businesses are using AI,” Nakashima said. “That
makes it harder to distinguish between real and fake at first
glance.”
In the past year, the BBB serving Washington state received about 740
complaints and 1,600 scam reports tied to online shopping. Consumers
reported losses totaling more than $700,000.
The BBB identified several red flags on the site:
-
Uniform deep
discounts: All items were listed at the same price and marked
down by about 80%, paired with “going out of business” messaging and
limited-supply warnings designed to create urgency.
-
Misleading return
policies: While the site advertised “easy returns,” customers
were required to pay high international shipping costs, making
refunds impractical.
-
Unverified reviews:
The company claimed to have tens of thousands of satisfied
customers, but did not link to independent review platforms such as
BBB.org, Google, or Trustpilot.
komonews.com
AI + Online Reviews are Key to Making
Purchases
Survey: Consumers rely on online reviews to vet AI product suggestions
Virtually all consumers need more than just an artificial intelligence
recommendation when deciding to make a purchase.
According to a new report from B2B public relations firm Idea Grove,
just 2% of those surveyed said they would purchase from an unfamiliar
brand based solely on an AI recommendation, while the remaining 98%
would need to take additional steps before deciding.
After receiving a recommendation from an AI chatbot, nearly half (45%)
of those surveyed said they would immediately Google the brand, while
18% would go directly to review sites. Nearly eight-in-10 (78%) of
those surveyed say customer reviews increase trust, ranking as the
most-influential trust signal after an AI recommendation. Other
factors for brand trust include Google search rankings (71%) and
business longevity (69%).
More than four-in-10 (42%) Americans now use ChatGPT for brand
research, according to Idea Grove. This includes 67% of Gen Z, but
only 30% of baby boomers.
chainstoreage.com
Home Depot eyes same-day, next-day delivery site in New York |
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Redmond, WA: Redmond Police arrest another suspect in organized theft ring
targeting Guitar Center
Another suspect has been arrested in connection with a series of high-value
guitar thefts from stores across multiple West Coast Guitar Center locations,
including Redmond. In October 2025, the Redmond Police Department (RPD) began
its investigation after a $3,000 guitar was stolen, RPD announced. RPD
detectives linked the suspect to at least 15 other pawn transactions that
involved stolen instruments. On March 21, the same suspect returned to the
Redmond Guitar Center. The suspect was arrested on March 26 on charges of
second-degree theft. “This arrest is what premier law enforcement looks like in
practice,” Redmond Chief Darrell Lowe said. “Organized retail theft is a
serious, coordinated crime, and we treat it that way. Our detectives are
diligent, they are persistent, and they are dedicated to holding criminals
accountable.” RPD noted its investigation remains ongoing and additional
suspects have yet to be identified.
mynorthwest.com
Kennewick, WA: Pothead Shoplifter Blames 420 Weed Day for His $1,229 Theft
Kennewick Police responded to a location near West Okanogan and Colorado Street,
about a shoplifter. When Officers arrived, they found a suspect passed out in
some bushes, with a shopping cart full of stolen merchandize. Police did not
specify the store, but it was in a Target shopping cart. The man, identified as
30 year old Christopher Blakely, said he didn't want any help from Officers, but
they had to address his shopping cart issue. Blakely's excuse was he was
observing 420 day, and didn't know what he was going. 420 is the modern
vernacular for recreational pot users, a day in April they celebrate by cooking
their brains. Blakely was arrested and booked into the nearby Benton County Jail
on 2nd Degree Burglary and Possession of Stolen Property.
newstalk870.am
Brookfield, WI: Nearly $2,700 in merchandise stolen from Brookfield Pick 'n Save
store
Los Angeles, CA: Suspect flees Westlake Village Guitar Center with high-end
guitars
Paragould, AR: Woman Arrested After Walmart Barcode-Switching Theft
Investigation
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Shootings & Deaths
Huntington Station, NY: Man killed in Huntington Station shooting; suspect still
on the loose
Police are searching for the suspect of deadly targeted shooting incident that
occurred Monday in Huntington Station. Officials are not releasing many details,
but it's confirmed one person was targeted and killed on West Pulaski Road.
Investigators were moving in and out of One Stop Deli & Gyro Monday night. They
put police tape up on a gate that leads out of the back of the shop.
longisland.news12.com
Toronto, Canada: Fairview Mall Security Guard shot after confronting alleged
jewelry store robber
A Fairview Mall security employee was rushed to hospital Tuesday after being
shot while confronting a man who had just robbed a jewelry store, Toronto police
say. Officers were first called to the mall in the area of Sheppard Avenue E.
and Don Mills Road around 10:05 a.m., Insp. Kristy Smith told reporters Tuesday
afternoon. "Based on the information that we have so far, it appears the suspect
attended the mall just before opening with the intent on robbing a jewelry
store," she said. "As the suspect was fleeing he was confronted by a member
of the mall's security team. During that interaction, the security guard was
shot." The victim, who was shot in his midsection, was rushed to hospital
and now is in stable condition, Smith said. No other injuries were reported.
cbc.ca
Jackson, MS: Victim in critical condition after being shot while leaving store
The Jackson Police Department is investigating a shooting Monday evening.
Detective Tommie Brown said Precinct 3 officers responded to the 6300 block of
Abraham Lincoln Drive, where a man was shot while walking away from a store.
Brown said the suspects were in a white vehicle and were not known to the
victim. The motive of the shooting is also unknown. The victim was taken to a
local hospital and is listed in critical condition.
wlbt.com
Savannah, GA: Man shot after pointing gun at officer during convenience store
robbery
Columbia, MD: Police release video of woman wanted for shooting gas station
clerk in Howard County
Robberies, Incidents & Thefts
Philadelphia, PA: $1.8 million stolen during armored truck heist in the Tacony
section of Philadelphia
A pair of armed men stole $1.8 million from an armored truck in the Tacony
section of Philadelphia on Tuesday morning, police sources told Action News. The
robbery happened around 9:45 a.m. in the 7200 block of Torresdale Avenue.
According to police, two men armed with assault rifles robbed the Brinks truck,
and sources say the men fled in a blue getaway car. An image that is part of the
police investigation shows one of the masked suspects. Police found the getaway
car a short time later near Front Street and Fairmount Avenue in Northern
Liberties.
6abc.com
Auburn, ME: Teens charged in theft spree targeting Maine gun shops, vehicles,
cannabis store
Two juvenile males have been charged following an investigation into a series of
burglaries, attempted burglaries, and vehicle thefts spanning multiple Maine
communities. The investigation involved multiple targeted businesses, including
Northeastern Firearms, G3 Firearms, and Vacationland Cannabis in Turner, as well
as First Due Firearms in Sabattus, the Androscoggin County Sheriff's Office said
in a news release. Investigators also linked the suspects to the theft of three
vehicles reported in Portland, Westbrook, and Auburn, the release stated. Those
vehicles were later recovered by the Westbrook Police Department and the
Androscoggin County Sheriff’s Office.
newscentermaine.com
Hillsboro, MO: Man charged with theft of $24K in merchandise from Crystal City
smoke shop
Los Angeles County, CA: 2 minors among teens arrested in robbery investigation
Round Rock, TX: Police searching for suspects after robbery at Round Rock
Premium Outlets jewelry store
Bay City, MI: 16 year old apologized to Ideal Party Store staff as he allegedly
robbed them at gunpoint, reports show
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•
C-Store – Honolulu, HI
– Armed Robbery
•
C-Store – Anne Arundel
County, MD – Armed Robbery
•
C-Store – Carson, NV –
Robbery
•
C-Store – Los Angeles
County, CA – Robbery
•
Check Cashing –
Philadelphia, PA – Armed Robbery
•
Grocery – San Antonio,
TX – Robbery
•
Grocery – Calhoun
County, AL – Burglary
•
Guns – Portland, ME –
Burglary
•
Jewelry – Round Rock,
TX – Robbery
•
Jewelry – Orlando, FL – Robbery
•
Jewelry – Southaven, MS – Robbery
•
Jewelry – Oxford, MS – Robbery
•
Jewelry – Selma, TX – Robbery
•
Liquor – Lebanon, KY –
Robbery
•
Liquor – Germantown,
MD – Burglary
•
Marijuana – Auburn, ME
– Burglary
•
Music – Los Angeles
County, CA – Robbery
•
Skate – Chicago, IL –
Burglary
•
Target – Kennewick, -
Robbery
•
Walmart – Leesburg, FL
- Robbery
•
Walmart – Paragould,
AR – Robbery |
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Daily Totals:
• 16 robberies
• 5 burglaries
• 0 shootings
• 0 killed |
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Click map to enlarge
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Featured Job Spotlights
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Help Your Colleagues - Your Industry - Build a
'Best in Class' Community
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Regional AP & Safety Business Partner - South Region
Texas
This position is considered Field based and is considered to be a blend
of onsite and remote work activity. Field associates will spend their time both
traveling to and spending time in various PetSmart locations and can expect to
be asked to travel to Phoenix Home Office periodically throughout the year.
Field associates typically work out of their home office when not traveling as
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AP Leaders Remember How Vendors Talked
About Their Competitors
If you lead with respect and
differentiation, you feel confident. If you lead with tearing others
down, it creates doubt. Retail is a small world. Reputation travels
faster than marketing.
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