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The D-D Daily Mobile Edition

January 9, 2014

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News Brief
Sponsored by WG Security Products, Inc.

Brian Kirby was promoted to Director of Loss Prevention for Columbia Sportswear.  Brian was previously the Loss Prevention Field Manager for the East Coast at Columbia Sportswear before acquiring this promotion. He has held numerous other leadership roles in the loss prevention industry at various retailers including District Loss Prevention Manager for Dick's Sporting Goods, Regional Loss Prevention Specialist for Publix, District Loss Prevention Investigator for TJ Maxx, and Area Loss Prevention Manager for Sports Authority. Congratulations Brian!
 

It's that time of year - Macy's to close 5 stores cut 2,500 jobs - and reorganizing field structure  Macy's said Wednesday it plans to lay off about 2,500 employees and close some stores as part of a cost reduction plan. The retailer said it will combine its Midwest and North regions and reallocate within its regional divisions to streamline its operations. Five stores are expected to be closed in the spring. None are in Illinois. Stores in Arizona, Kansas, Missouri, New York and Utah will close in the spring. But eight new and replacement Macy’s and Bloomingdale’s stores are in the works. When the dust settles, Macy’s – which has corporate offices in New York and Cincinnati – will have 844 stores in its system. It expects the moves to save it about $100 million a year. It will also reduce staff behind the scenes, including some merchandise planning positions and central office roles. In November and December, so-called same-store sales, those at stores open more than a year, ticked up 3.6%, or 4.3% when departments licensed to third parties were included. (Source chicagotribune.com)

Macy’s, Inc. Outlines Cost Reduction Initiatives to Support Continued Profitable Sales Growth  Cost reductions and organizational changes reflect learnings from the implementation of business strategies and new technologies at Macy’s in recent years. Changes include: Within the Macy’s stores organizational structure, combining the Midwest Region with the North Region – thus creating a new North Central Region and reducing the ongoing number of regions to seven from the current eight. Nine existing stores districts also are being combined with nearby districts – thus reducing the ongoing number of districts to 60 from the current 69. In some cases, Macy’s stores are being reallocated within the seven regions and 60 districts to equalize workloads and spans of control; Trimming certain central office, administrative and back-of-the-house expenses across the company. This involves reductions in workforce, as well as in non-payroll costs. (Source businesswire.com)

More cuts, store closings, and regional mergers are coming over the next two to three months with e-commerce being the only sector in retail that's growing - Who'll be next?  Every year the first few months is the time retail America's landscape shifts, with virtually all of the job eliminations and store closing coming in the first two months of the year. In 09' at the height of the recession we saw over 200,000 retail jobs wiped out with mass job eliminations starting right before Christmas and continuing to late February. Certainly we won't see that number this year but we will see, in short order, a few thousand job cuts, and dozens of store closings, if not well over 100, as the e-commerce growth continues to erode the brick and mortars sales.

Target's data breach brings - "Personal Data Privacy Bill Revived in Congress" yesterday  Citing the Target breach as a reminder of the seriousness and dangers facing consumers from identity theft and cybercrime, Sen. Patrick Leahy (D-Vt.) says developing a comprehensive national strategy to protect personal information is one of the most important issues facing the country. The bill would make companies that keep databases containing personal information about Americans set up data privacy and security programs. It would set one nationwide standard for data breach notification—presently, 46 states have their own data breach notification laws—and mandate that consumers be told when their personal information has been compromised. Anyone found to be intentionally and willfully trying to cover up a breach could be subject to criminal prosecution. (Source wsj.com)

The NRF's Big Show in NYC - 29,000 expected with 555 exhibiting companies  The convention, considered the industry’s largest gathering of the year, always overflows with a dizzying array of sessions, and this year the discussion centers on omnichannel strategies, capitalizing on social media and mobile shopping, mining data, getting up front and personal with customers in a digital age, and the future for brick-and-mortar. Matthew Shay, NRF President: I think the obvious takeaway from the holiday season was that shoppers are really still feeling the effects of this lagging economic recovery. We’ve been talking about online for four or five years, but this year we really saw it boom, in such a big way no one predicted it.” (Source wwd.com)

Retail sales up 2.7% & foot traffic down 14.6% compared to the same two months last year according to ShopperTrak  ShopperTrak's initial data indicates that shoppers spent $265.9 billion during this period. The 2.7 percent increase is slightly better than ShopperTrak's early-season forecast of a 2.4 percent increase in sales. The 2013 holiday season marked the fourth consecutive year with positive GAFO retail sales, reflecting a growing economy. (Source retailcustomerexperience.com)

Loehmann’s commences going-out-of-business sale Jan. 9

The Children’s Place expanding into Egypt, Eastern Europe

J.C. Penney ‘pleased’ with holiday performance, but offers no sales data

Tyco Retail Solutions enters patent agreement with Round Rock Research on RFID  Tyco Retail Solutions, a provider of retail performance and security solutions, has entered into a patent license agreement with Round Rock Research, LLC regarding RFID solutions. The agreement resolves the involvement of some Tyco retail clients in a patent infringement suit Round Rock filed in January 2012. Tyco Retail Solutions provides RFID-based Inventory Intelligence solutions, which feature Sensormatic RFID readers, antennas and tags, and TrueVUE software offerings. The agreement provides a worldwide license to Round Rock’s RFID patents that allows Tyco and its customers to continue to deploy innovative RFID solutions. (Source chainstoreage.com)

OSHA proposes $236K in safety fines for Forever 21 in NJ & NY stores - for what should be simple check list issues - Heads Up on Safety!  The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited fashion retail chain Forever 21 for exposing employees to safety hazards at its stores in Paramus, N.J., and Manhattan. OSHA inspected both stores in July after receiving complaints alleging violations and proposed $236,500 in penalties. Inspectors cited the company for four repeat violations at the Paramus store, including obstructed exit routes; a fire extinguisher that was not mounted and readily accessible; stored material that was not secured against sliding or collapse; and fluorescent lights that had no cover to prevent accidental contact or breakage. Inspectors issued citations for two repeat violations to the Manhattan store, including obstructed exit routes and fluorescent lights with no covers. A serious citation was also issued because the store was not kept clean and orderly. “It is unacceptable for Forever 21 to continue repeating these violations, which are common among retailers, and put workers at serious risk,” said Robert Kulick, OSHA’s regional administrator in New York. “Retail managers have a legal responsibility to inspect their stores, identify potential hazards and quickly eliminate them to ensure worker safety and health." (Source chainstoreage.com)

NRF and University of Phoenix to Award 20 Retail Workers with Full-Tuition “Dream BIG” Scholarships  For a second year, the National Retail Federation and University of Phoenix are providing the opportunity to U.S. retail workers to make their career dreams a reality through the Dream BIG scholarship program. Dream BIG will award 20 full-tuition scholarships for any University of Phoenix bachelor’s or master’s degree program applicable to retail workers who want to further their professional goals through education. The flexibility of the program will allow recipients to continue to work and live at home while pursuing a degree. How to Apply (Source nrf.com)

Two In Five Americans Will Use Mobile Wallets By 2017  One-fifth of U.S. Smartphone Owners used a Mobile Wallet in 2013. That comes out to 40 million Americans, according to Parks Associates. The market research firm forecasts that this number will grow 183% to 113 million, or 43% of smartphone owners, by 2017. One factor that will likely drive growth is an explosion in payments technologies coming onto the market, which will have broader application beyond payments, including mobile loyalty programs and in-store marketing. (Source businessinsider.com)

Fire and Smoke does $12,000 in damages to Ashley Furniture Distribution Center in Charlotte, NC  Thieves did thousands of dollars worth of damage when trying to steal from a Charlotte business Tuesday. It happened just before 3 a.m. at the Ashley Furniture location in the 2100 block of Distribution Center Drive. The suspects pried open a power box connected to the building, according to Charlotte-Mecklenburg police. Investigators say they tried, but failed to steal the shop’s copper tubing. A fire started during their attempt. (Source wcnc.com)

Airline Tickets represent 10% of credit card fraud purchases; $1.4 Billion in fraud in 2011  Airline Information estimates that airline tickets represent 10% of the volume of fraudulent purchases globally made with this stolen credit card data. Airlines lost $1.4 Billion USD in 2011 to fraud, the last year for which figures are available. To address the growing problem in Canada, Airline Information is hosting the 2nd Canadian Travel Fraud Prevention Working Group on the 14th of January 2014 in Mississauga, Ontario. (Source itbusinessnet.com)

Whitecourt, Alberta Supermarket’s Roof Caves in; No injuries reported


December Same Store Sales Results

Macy's including license departments up 4.3% in Nov/Dec.
L Brands up 2%
Pier 1 Imports up 1.3%
Cato down 4%

Quarterly Same Store Sales Results

Haverty's Q4 up 9.5% with sales up 7.6%
L Brands Q4 up 2% with net sales up 6%
Supervalu Q3 Save-A-Lot network up 1.7%, corp. Save-A-Lot up 5.4%, Retail Food segment down 1.9% with net sales down 1%
Bed Bath & Beyond Q3 up 1.3% with net sales up 6%
Destination Maternity Q1 up 1.1% with sales down 0.3%

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Can't make it to NYC next Monday, Jan. 13?

Watch our LIVE stream of the event online here:

http://www.ustream.tv/channel/lpnn



This year's Honoree

Karl Langhorst, Dir. of Loss Prevention for Kroger and the entire Kroger Loss Prevention Team


Six years ago Karl Langhorst became Kroger's first Corporate Director of Loss Prevention. Kroger, the second largest retailer in North America, never having such an effort in the past and being one of the last frontiers for Loss Prevention, Karl set out to build a proactive team and program across the entire enterprise that's produced best in class results. The Kroger team has excelled and been recognized throughout the entire LP industry as industry leaders in addition to the internal recognition within their organization as being a valued business partner.

Re-defining and impacting Kroger's 18 divisions, with over two dozen banners and over 3,500 stores, from traditional grocery to multi-department stores, to jewelry as well as convenience stores, has been a monumental task for their entire LP Team there and over six short years they've helped mold a state of the art, analytical, and proactive LP program that represents one of the strongest models in the industry. And to do that in such a large scale in six years, is an accomplishment that warrants and deserves recognition.

We at the Daily and a number of other senior executives including Joe LaRocca at Retail Partners are honored to recognize Karl Langhorst and the entire Kroger Loss Prevention Team.

About Karl Langhorst
Karl F. Langhorst, CPP, CFI, corporate director Loss Prevention, The Kroger Co. is a member of the American Society for Industrial Security (ASIS), member of the National Retail Federation Loss Prevention committee and past member of the Food Marketing Institute (FMI) Loss Prevention Committee. He holds a Bachelor of Arts in Political Science from the University of Texas at Arlington. An author, frequent speaker and nationally recognized subject matter expert on various loss prevention topics including physical security and organized retail theft, he is board certified in security management by ASIS; a Certified Forensic Interviewer (CFI) by the Center for Interviewer Standards & Assessments, licensed as a master peace officer, an instructor and investigative hypnotist by the Texas Commission on Law Enforcement Standards and Education (TCLOSE).

Open to the LP Community

Come Join Us or Watch Us LIVE on U-Stream

Watch-Listen-Learn ... You can even ask us questions online

With Live Sessions Being filmed for LPNN on Topics Impacting the LP Industry and your own career


The D&D Daily's Session Schedule for Monday:

2:30 pm "ORC in the Retail Industry"
Featuring John Matas, Vice President Investigations Macy's &
Scott Sanford, Director of Investigations & Training, Barnes & Noble

3:00 pm "Internal Growth - Positioning Yourself for Promotion"
Featuring Jim D'Arcy, Vice President, Loss Prevention & Food Safety at A&P

3:20 pm "It's a Mutual Investment"
Featuring Bob Serenson, Dir LP Bed Bath & Beyond

3:45 pm Carol Leaman, CEO Axonify
& Lisa LaBruno, SVP Retail Industry Leaders

4:00 pm "North America's Conversion to IP"
Jackie Andersen, Business Development Manager, Retail at Axis - North America & Gus Downing, Publisher & Editor The D&D Daily

4:15 pm "Taking an AP Team & Program to the Next Level"
Featuring Jim Connolly, Senior Vice President Asset Protection for Burlington Coat

4:45 pm "The Impact of Information Technology Monitoring on Employee Theft and Productivity"
Co-Author Prof. Lamar Pierce, Washington University - a remote interview from St. Louis

5:15 pm "The New Customer Bill of Rights"
Featuring Ted Potrikus, EVP Dir Gov't Affairs Retail Council of New York and
Lisa LaBruno, Sr. VP Retail Operations Retail Industry Leaders Association


With Two MC's - We'll be talking with attendees too!

Doors open at 2 pm at Maloney & Porcelli's, 37 East 50th Street, NY, NY

An Industry First

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Retail Crime News
Sponsored by Sony

Two bomb threats in two days at Statesville, N.C. Walmart

Man arrested, accused of assaulting 75 yr-old Walmart greeter during shoplifting attempt

Man who shot at shoplifting suspects in AZ. could be charged

Home Depot employee charged with $5000 theft in Butler County, PA

Family Dollar thieves in Minneapolis are face 20 years for robbing the store with a BB Gun

Man suspected in theft of diamond ring from Joint Venture Jewelry store in Cary, NC

Best Buy LP agent threatened with a knife as shoplifter in Soquel attempted to flee; suspect arrested


4 suspects in Short Hills mall carjacking/ murder plead not guilty  Four men charged in the fatal carjacking of a young lawyer outside an upscale New Jersey mall pleaded not guilty Wednesday to felony murder and other charges. The four men were arraigned Wednesday on charges of murder, felony murder, carjacking, conspiracy, possession of a weapon and possession of a weapon for unlawful purpose. Their public defenders entered not-guilty pleas for them. (Source dailyrecord.com)

Gunman Apologizes After Shooting Store Clerk During Robbery in Hawthorne, CA  Police in Hawthorne were searching for a gunman who shot and wounded a store owner during a robbery at the El Bodeguero Market on Tuesday. In a bizarre twist, the robber reportedly apologized after the shooting. But, police said, his regret didn’t stop him from taking hundreds of dollars from the cash register as he made his getaway. (Source ktla.com)

Kroger theft in Springfield Township, OH lands man in jail; 2 Loss Prevention agents assaulted  Deputies arrived and intervened in the fight, eventually taking Kelly Rigsby, 43 into custody. The two loss prevention officers suffered minor injuries and were treated for their injuries on the scene. (Source daytondailynews.com)

CVS in Suffield, CT catch credit card fraud suspects on video; purchased $1000 in gift cards  Police in Connecticut need help identifying two people accused of credit card fraud that took place at a CVS in Suffield. Suffield Police Detective said the man and woman in the video used a stolen credit card at the CVS on Route 186 to buy more than $1,000 in visa gift cards last month. (Source wwlp.com)

AT&T store robbery leads to police chase, crash in Douglas County, GA The chain of events started at the AT&T store before at least three suspects headed westbound on I-20, according to Douglasville police. Police chased the car until just before the Liberty Road exit, where the car crash crashed. Three suspects were taken into custody, and police said a fourth suspect may have also been involved. (Source ajc.com)

Two North Jersey women spared prison in credit-fraud scheme  Two North Jersey women were spared prison terms on Wednesday for their roles in boosting the credit scores of customers of a sophisticated identity-theft and fraud ring who went on to bilk banks and credit card companies out of more than $2 million. Kim and Chung, owners of financial consulting businesses in Palisades Park, were recruited and paid a fee to add the fictitious identities as authorized users to credit accounts they controlled for the purpose of building a positive credit history. The two women helped build up high credit scores for about 100 Chinese identities. (Source northjersey.com)

Warrant issued for suspect in armed robbery of W. Shreveport Brookshire’s grocery store  Witnesses told police the man went into the store around 5:40 p.m. on Friday and confronted an employee at the service desk with what appeared to be a handgun and demanded money. (Source ksla.com)

Robberies and Burglaries

Helzberg jewelry store employee foils five armed robbers in Talleyville, DE.
Two Orland residents arrested after two armed robberies may be linked to others
Suspect now tied to 7 Drug store/convenience store armed robberies in past month in Gwinnett Cty, Ga
Fast food restaurant armed robbery in Las Vegas
Bryan restaurant robbery suspect arrested in Washington County, TX.

Albertson’s – Armed Robbery – Wilsonville, OR – suspect arrested; tied to 2 other pharmacy robberies
Big's Convenience – Armed Robbery – San Antonio, TX – Cashier wrestled gun away from suspect
Brother’s Foods – Armed Robbery – Jefferson Parish, LA – 12 area robberies since Dec. 5
Chevron – Armed Robbery – Moultrie, GA - 2 area robberies, school in area locked down briefly
Daisy Mart – Armed Robbery – Waterloo, CN – two suspect stole jewelry display, no injuries
Dollar General – Armed Robbery – Wilkes-Barre, PA – no injuries reported
Froyo Bliss – Armed Robbery – Burbank, CA – no injuries reported
Marathon – Burglary – Harrison, OH – suspects arrest stealing cigarettes
Quality Dairy – Armed Robbery – Lansing, MI – suspect tied to 2 additional robberies
Sonnenberg’s Market- Burglary – Spokane, WA – footprints lead police to men; stole 400 packs of cigarettes
Speedy Mart – Armed Robbery – Wilmington, DE – suspect w/ handgun caught on tape, no injuries
Tank & Tummy – Armed Robbery – Lamar, CO – Police Officer shot, suspect at large
Thomas Food – Armed Robbery – Larksville, PA – suspects tied to Tuesday Aldi robbery
Tractor Supply – Burglary – New Braunfels, TX – 4 suspects arrested
Walgreens – Armed Robbery – Warminster, PA – suspect demanded drugs, no injuries
Wilson Guns – Burglary - Palm Coast, FL – 3 suspects smashed out front doors, no injuries
7-Eleven – Armed Robbery – Honolulu, HI - No injuries reported

 

ORC News
Sponsored by Protection 1

Madison, WI man gets five years for stealing $220K-worth of Walgreens merchandise  A Madison man was sentenced Tuesday to five years in federal prison for taking a stolen trailer full of Walgreens merchandise using a stolen semi-trailer truck. Leotis Lewis, 40, and a co-defendant, Christopher Davis, took the trailer from the Walgreen Distribution Center in DeForest on June 18, 2012. They solicited heroin addicts to rent U-Haul trailers in Madison and used the trailers to take nearly half of the merchandise to Chicago to sell it, the U.S. Attorney's Office said. The merchandise they took to Chicago was worth about $220,000, while about $198,000 worth was left behind in Madison. (Source madison.com)

Kohl’s shoplifter arrested in Taunton, MA had violent robbery history  Brandon Medeiros was arrested by Police running from the Kohl’s store wearing 4 jackets and 3 extra pairs of pants. Medeiros also stole $400 in sterling silver jewelry. When arrested Medeiros gave false information to police, attempting to hide his previous criminal record of robbery of a Boost Mobile store in 2012 where he cut the store manager with a knife. (Source tauntongazette.com)

St Louis area Grocery store battling Meat thefts  The Dierbergs along Watson and Creighton Drive was the target of a man who got away with $99 worth of steak Wednesday. Security noticed the suspect and tried to apprehend him outside the store. Though security personnel were able to recover five steaks from the man, he was able to escape. (Source kmov.com)

Texas Woman indicted for identity theft; DA issues warning  Leisa Annette Jones, 47, of Palestine, TX for stealing the identities of at least 20 local people to create bogus checks. Law enforcement officials believe Jones was able to get enough personal and bank account information off of the Internet to make the fake checks. (Source palestineherald.com)

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight
 

Tyco Retail Solutions Protects 50 Billion Items
with Source Tagging

Program Promotes Profitability, Operational Efficiency and Migration to RFID Technology
 

NEUHAUSEN, Switzerland — January 9, 2014 — Tyco Retail Solutions (www.tycoretailsolutions.com), a leading provider of retail performance and security solutions, today announced its Sensormatic anti-theft source tagging program achieved an industry milestone, protecting 50 billion consumer products worldwide -- five billion in apparel alone. A trusted program for retailers around the world, more than half of Sensormatic labels are now applied by product manufacturers or packaging companies, instead of in store. Tyco’s program encompasses source application of Electronic Article Surveillance (EAS) disposable labels, as well as recirculated Acousto-Magnetic (AM) EAS and RFID hard tags.

To better serve shoppers, retailers want their employees to be motivated, focused, and to spend their time on the selling floor instead of in the back room. Source tagging facilitates many of these goals, by enabling retailers to:

Reduce shrink with more consistent and effective EAS tagging

Increase sales with floor-ready merchandise

Openly and creatively display merchandise

Eliminate labor for in-store security tagging

Focus employees on productive activities

Build a pathway to RFID-based inventory visibility solutions

“We rely on the efficiencies of Tyco’s Sensormatic source tagging program to improve product protection and ensure open merchandising for increased customer engagement,” said Neil T. Watanabe, Executive Vice President and Chief Financial Officer for Anna’s Linens. “By eliminating in-store tagging, we can redirect our store associates to focus on connecting with customers for a more personalized experience. By leveraging the power of the dual tag technology, we are laying the foundation for future RFID strategic inventory initiatives, critical to long term success in today’s retail environment.”

Hard tag recirculation is Tyco’s newest and fastest growing source tagging program, featuring reusable hard tags that are applied to merchandise at source, shipped to retailers, removed at the point-of-sale, and then recirculated. Hard tag recirculation is also an important bridge in the migration to RFID-based solutions. With one dual AM/RFID hard tag applied at the source, retailers can control shoplifting and also gain vital item-level visibility for better inventory management.

“Source tagging is a critical, foundational component of any EAS system. Achievement of this industry milestone underscores Tyco Retail Solutions’ leadership position in delivering innovative loss prevention and store performance solutions for retailers worldwide,” said Nancy Chisholm, Vice President and General Manager of Tyco Retail Solutions. “Our Sensormatic source tagging program effectively protects nearly every category of retail merchandise, from health and beauty products, to apparel, to hardware. And our new dual-technology AM/RFID tags extend retailer value to include the invaluable benefit of Inventory Intelligence. In addition to controlling shrink, Tyco’s RFID-based solutions can help retailers improve inventory availability, boost sales and ensure customer satisfaction.”

Learn more about Tyco’s Source Tagging Recirculation program.

About Tyco Retail Solutions
Tyco Retail Solutions is a leading global provider of integrated retail performance and security solutions, deployed today at more than 80 percent of the world’s top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Operating in more than 70 countries worldwide, Tyco Retail Solutions provides retailers with real-time visibility to their inventory and assets to improve operations, optimize profitability and create memorable shopper experiences.

The Tyco Retail Solutions portfolio for retailers is sold direct through Tyco businesses and authorized business partners around the world. For more information, please visit TycoRetailSolutions.com or follow us on LinkedIn, Twitter, and our YouTube channel.


Contacts:
Sarah Murray
Attune Communications
+1 (781) 378-2674
sarah@attunecommunications.com

 

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Brian Kirby was promoted to Director of Loss Prevention for Columbia Sportswear.
Hecter Erazo
was named District Manager of Asset Protection for Northgate Markets.  He formerly worked for Target Corporation and brings with him over 15 years of industry experience. Hector will play a key role in the development of an aggressive loss prevention and safety program at Northgate. Congratulations, Hector!
Kelvin Davis
was named National Environmental Health & Safety Manager for Family Dollar.

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How Your Boss's Stress Level Kills Your Best Ideas  It's flu season, but that's not the only thing spreading around workplaces that is contagious; watch out for this deadly killer: stress! Stress can ruin productivity, even if one person is running around like a chicken with its head chopped off, it can destroy the productivity of the rest of the team. (Make sure that person isn't you)

Tired of Being Stressed? Here's a Surprising Approach to Feeling Better  As leaders, it's easy to feel stressed, especially when coming back to work after a long holiday, but thankfully there's an antidote! According to a TED talk with health psychologist, Kelly McGonigal, stress isn't the killer, it's our beliefs about stress! Change your thinking on stress by following these steps. (Stress is your friend)

A Quick Test: Are You a Strong Leader or a 'Toxic' One?  As has been stated before, some people are born leaders, and others are molded into leaders over time, but some just don't quite get it. You may have the desire to be a leader, but really think about if you should lead. Take this self assessment on your leadership skills to see if you will be a strong leader, or a toxic one. (Don't lie!)

Shut Up and Listen (And other Advice for First-Time Leaders)  Eventually, if you're not already, you will be thrust into a leadership position which requires a you to think differently. Leadership has no set of defined characteristics, and it's a term that gets tossed around, but if you try adopting these three mindsets, you may find yourself successful! Pay attention new leaders! (Get uncomfortable)

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Tip of the Day
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The speed of the day and today's economic pressures often tempts even the most defined professional to take shortcuts and risk exposures that ultimately they have to mentally deal with and occasionally have to face the consequences for. There is no better use of the adage, It's the Tortoise vs. the Hare, and the tortoise always wins, that applies here. Staying grounded in your principals, committed to your mission and being a professional is what should drive every executive every day – remembering that long term actions speak louder than words and the tortoise always wins will hopefully rule the day.

Just a Thought,
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