|January 13, 2015|
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Consumer Returns in the Retail Industry - Study finds return fraud up 20% over
last year The Retail Equation (TRE) is pleased to incorporate the
results of the National Retail Federation (NRF) 2014 Return Fraud Survey into
the 2014 Consumer Returns in the Retail Industry report. In an environment that
shows a 20 percent increase in fraud compared to last year, retailers need a
Download the report
A panel of retail executives gathered on Friday, January 9, in New York City to
interview the five students and determine who would be named the 2015 NRF Next
Generation scholar. The five finalists were a part of a group of 24
semi-finalists named in December 2014, who were each nominated by their
respective NRF University Member school. Overall, more than 20 schools submitted
student nominations in 2014.
PayPal gives retailers new way to drive sales
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Loss Prevention News Network|
In this national update on ORC, hear from five of the leading experts on this growing threat to the LP industry and the latest efforts to combat it. Denny Dansak, Sr. Corp. Mgr. ORC, The Kroger Co.; Nelson Harrah, Dir. of ORC, Gap Inc.; Tony Sheppard, National Mgr., ORC Unit, CVS Caremark; Debra Lussier, Sr. Mgr., Investigations, The Home Depot; and Scott Sanford, Dir. of Investigations & Training, Barnes & Noble Inc., discuss the link between online fraud and brick-and-mortar crimes, the impact of state ORC laws, and the mounting national effort of ORC associations that are helping to bridge the gap.
In this LPNN Quick Take, Amber Virgillo, Ed Wolfe, VP Business Development for WG Security Products, and Mike Liberatore, Sr. Director, Administration, Asset Protection for Hudson's Bay Corp., discuss Mike's session at the NRF show. He explains the tabletop exercise they performed including the fictitious situation at a mall and how they involved the audience step-by-step. The main takeaway from the session was to have an active-shooter protocol in place.
Solution Providers, have a video or commercial you want to publish? Contact us.
Stay Tuned for our New
2015 Get LP Social
LP Team Group Selfie
District Loss Prevention Team
is to Serve, Delight, and Engage our members while they SHOP THEIR WAY!"
*Originally published on August 14, 2014
Chick-fil-A Breach: Avoiding 5 Common Security Mistakes
The latest in a record year of retail industry attacks, Georgia-based fast food
company Chick-fil-A confirmed recently that it is investigating a potential
credit card breach. The investigation is focused on the company’s point-of-sale
(POS) network at some of its restaurants, and the breach is thought to have
occurred between December 2013 and September 2014. Brian Krebs, an Internet
blogger who specializes in banking security, reported that one financial
institution claims that the common thread among approximately 9,000 of its
affected customers are purchases at Chick-fil-A restaurants. In one sense, it
does not matter how the breach occurred. The fact that credit cards at a major
corporation have once again been stolen highlights the threat that all
quick-serve restaurants and retailers of every size are facing from data
thieves. Businesses interested in keeping their networks and data secure should
start with simple security measures that can effectively mitigate the growing
problem that hackers represent. While nothing is fool proof, the following
suggestions could have prevented most (if not all) of the breaches that have
garnered so much attention in the past 12 months: Suggestion 1: Protect a
location’s incoming Internet traffic. Suggestion 2: Implement secure
remote access. Suggestion 3: Keep anti-malware software up-to-date.
Suggestion 4: Update your point of sale as security patches are released.
Suggestion 5: Limit outbound Internet traffic.
Will 2015 bring a stronger focus on IT security? As we predicted around this time last year, 2014 has seen more high-profile targeted attacks with motivations of stealing information, making a statement and permanently destroying sensitive/valuable data. As predicted we also saw an increase in large cloud-based attacks, such as the iCloud breach. The following are some areas of trends we expect to see in 2015. Retail-oriented attacks will continue to increase in size and number despite the calls for adoption of EMV technology as well as new technologies such as Google Wallet and Apple Pay. The fact remains that despite mandates to implement EMV by the second half of 2015, we will continue to see both older and newer credit card processing technologies in use. A large number of credit cards based on older technologies will continue in circulation and in use for some time to come where merchants will continue to store credit card data on their systems. As a result, we will see additional large-scale breaches in 2015. We will also see a large number of smaller breaches where IT security may not be the strongest and therefore provide low-hanging fruit for hackers to steal data. scmagazine.com
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How Fraud & Cyber Security Will Evolve in 2015
The big question of 2015 isn't whether there will be just as
many attacks, he said; it's whether organizations will start responding better.
"Leadership teams at financial services organizations need to understand that
today's approach for cyber security must be based on detection of attacks and
preventing the criminals from leaving with key assets." That means investing in
solutions that help detect and contain intrusions quickly. Last year, the mean
time to detection for a data breach was eight months, Hewlett-Packard's security
head Art Gilliland said in an interview with Fortune. Organizations also need to
get better at identifying whether users logging in really are who they say they
are, Wilk said. That will require using multiple authentication methods and data
points that can be applied depending on the risk involved in a certain login or
activity. As new authentication methods are picked up by the industry and EMV is
rolled out in the US ahead of the October liability shift, banks can expect
fraudsters to look for new attack vectors and targets, according to Mary Ann
Miller, senior director and fraud executive adviser for industry relations at
Marijuana State Applications - Security Plans
There are three things you should never do:
Having been involved in the marijuana security industry the last few years, I
have been involved with many business and entrepreneurs that have a strong
desire to get into the legalized marijuana industry. Some want to own
cultivation centers and grow marijuana while others want to own a dispensary and
sell the marijuana. There is even a more ambitious group who wants to grow and
seek couple in theft from Leominster, MA BJ's Police are asking the
public for help in identifying a couple who faked an injury in order to steal
nearly $1,000 of items from BJ's Wholesale Club last week. On Monday morning,
Leominster police put several surveillance photos on Facebook showing a man and
woman entering the warehouse store, located at 115 Erdman Way. Police Lt.
Michael Goldman said store personnel contacted police last week after an
inventory count showed the business was missing two television sets. Goldman
said after store employees checked surveillance footage, they saw a woman trip
in view of employees who are responsible for checking receipts at the door.
"We're alleging that she fake-tripped," Goldman said. While the employee aided
her and got her a bandage for her leg, a male suspect left the store with a cart
containing two televisions, a set of pots and pans, and other items.
MA duo nabbed after allegedly trying to steal baby formula from Nashua Target store Nashua police said a couple tried to steal baby formula from the Target store on Amherst Street Sunday afternoon. Daniel Drew, 24, and Aimee McNamara, 21, both of Dracut, were caught minutes after the attempted robbery. Police said at about 2:30 p.m., Drew grabbed a bunch of baby formula at the store but was caught by an employee. Drew threw the employee to the ground and ran outside to the getaway vehicle—a white 2005 Chevrolet van driven by McNamara, police said. Officers caught up to the vehicle a short distance away. Drew was charged with felony-level robbery. McNamara was charged with misdemeanor-level criminal liability. Drew was held on $10,000 bail. McNamara was released on $300 bail. nashuatelegraph.com
Maine parking lots fertile ground for identity-theft gang After speculation in December that a national ring may have been responsible for a series of vehicle break-ins in Freeport and Falmouth, police from Portland to Belfast now believe that theory is more likely and less speculative. A Freeport resident who did not wish to be identified, but whose story was confirmed by several police sources, was one of the individuals whose car was broken into at Foreside Fitness in Falmouth. Days later, she said the thieves used personal information obtained from the car to steal her identity. The victim attributed the robbery to the Felony Lane Gang, a national gang that began in Florida and travels the country. Members break into cars to steal purses and handbags containing credit cards, driver's licenses, and other forms of identification that can be used to fraudulently cash checks. Freeport Police Department Detective Gino Bianchini said there were seven vehicle break-ins at the Freeport YMCA. Several of the victims have said money was stolen from their accounts, although he said identities were not necessarily stolen. He said Freeport police believe the crimes are the work of the Felony Lane Gang. theforecaster.net
Taunton woman charged with shoplifting cosmetics tells police she's a makeup addict A woman told Taunton police that she was a makeup addict when she was caught stealing cosmetics from a local department store, according to a police report. Crystal Bowden, of Hopkins Road, was issued a summons and charged with shoplifting by concealing merchandise at Kohl's in Taunton after allegedly stealing $154 worth of cosmetics. A Taunton police report states that Bowden told responding officers that she was a "make-up holic," after police told her that they were seeking charges. Police first responded to a call for a woman shopping at the 80 Taunton Depot Drive store, leading a man who was thought to be blind by a Kohl's loss prevention officer that was following them. The loss prevention officer followed the two to their home before police arrived, including Raynham police that provided mutual aid to the Taunton Police Department, according to the report. The store's loss prevention officer confronted Bowden outside the store, asking her to come back inside, but she returned the items and refused to go back inside, police said. Bowden was not arrested, but is being issued a summons to appear in court, police said. wickedlocal.com
Man Arrested for Stealing from Several Florida Wal-Mart's A man suspected of stealing from several local Wal-Mart stores has been arrested. The Bay County Sheriff's Office arrested 26 year-old Reginald Gainer. Deputies approached Gainer at the McDonalds located inside Wal-Mart. The suspect gave deputies fake names, but they had witnesses and pictures from Wal-Mart security cameras of Gainer committing theft. In December, Gainer allegedly returned stolen merchandise for gift cards, along with used receipts from bought items to return additional stolen items for cash. Gainer was charged with two counts of dealing in stolen property. wjhg.com
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Attorney to seek bail in Las Vegas Walgreens robbery-slaying case A
lawyer is asking a judge to set bail for a former Las Vegas pharmacy employee
accused of returning to a Walgreens where he once worked, looting the store safe
and killing a clerk he used to know. Defense attorney Tom Pitaro is scheduled to
argue Tuesday that 25-year-old Jin William Young Ackerman II isn't a flight risk
and is entitled to be free pending trial. Pitaro says Ackerman plans to plead
not guilty to charges against him. A Feb. 3 preliminary hearing is set for a
judge to decide if there's evidence to order Ackerman to stand trial in state
court. Police say security video shows Ackerman in the store during the Dec. 26
heist. Prosecutors are expected to decide in coming weeks whether to seek the
Vehicle crashes into Temple Dollar General
Saginaw, MI man who stole sports apparel from Bay County Walmart pleads guilty
to 20-year felony Stealing $100 in sports apparel from a Bangor
Township Walmart has potentially cost an already imprisoned Saginaw man another
two decades in prison. David L. Hill, 27, on Monday, Jan. 12, appeared before
Bay County Circuit Judge Joseph K. Sheeran and pleaded guilty to one count of
larceny from a person. The charge is normally a 10-year felony, but Hill also
pleaded as a third-offense habitual offender, which increased the maximum
penalty to 20 years. In exchange for his plea, Bay County Prosecutor Kurt C.
Asbury agreed to dismiss a charge of unarmed robbery.
Smooth exit for mall robbery gang in Cape Town South Africa Thieves who violently smashed up a jewelry store in the Blue Route Mall, sending customers and staff running in fear, had parked their getaway vehicles in the undercover parking, and took the time to use the parking ticket system before leaving. Ebrahim Harris, co-owner of Harris and D'arcy Jewellers, an upmarket store which on Sunday was raided by nine men armed with rifles and sledgehammers, said he could barely believe what he was watching when he scanned the CCTV footage captured by cameras throughout the mall. "I watched them put in the little ticket and everything." The owners had been braced for a heist after security had spotted "suspicious characters" watching stores just before the weekend, said Harris. "My security recognized some of them from pictures shared on Facebook." The pictures were those of people identified in connection with another mall robbery he said, "and we advised the police". He was taking no chances. His brother, Bubi, who owns Harris Jewellers in Canal Walk, had been hit by robbers in October last year. Thieves, who also entered the store in daylight, escaped with diamonds, rings, bracelets, necklaces and watches worth R2 million after smashing glass displays inside the store. Harris Jewelers at the V&A Waterfront was robbed of stock worth an estimated R15m. However, the pair of robbers in that case were later arrested. iafrica.com
Video Illustrates the Benefits of the Zellman E-Fraud Solution
With EMV fast approaching and fraudsters forced to make their move
Zellman Fraudnet offers a solution to Omni-channel retailers
with risk reduction in the Card Not Present environment via
their customized fraud case management.
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The Secret to Getting Everything Done|
Staring at your long to-do list isn't going to buy you any more time. The secret isn't about trying to cram everything into the 24 hours we have, but to delete one item off of that list, giving us some flexibility. To help determine what item gets knocked off your, here are three questions to consider. Do you need to do it?
11 Fantastic Productivity Tricks You Can Use Today We all have important goals for the work day, but for all sorts of different reasons we end up doing things that don't help us meet those goals. The solution is to keep your focus on the most important tasks. Here are some tricks to help you out. Less time
7 Unexpected Lessons From Tracking Your Time Sometimes we underestimate how long certain tasks take us. We may think that one project will take an hour to complete, only to find that it took the entire day. That only results in less time to get everything else done! Here are some lessons to consider when keeping track of your time so that you can make the most of it. Take a break
10 Simple Steps to Improve Productivity
While you won't accrue any extra hours in a day, if you take time to restructure your to-do list, prepare and plan ahead, you can find some extra time to get all your tasks accomplished and have some fun. Here are some tips to help you use your time in the most productive way. Plan your work ahead of time
Tip of the Day
Sponsored by Vector Security
The importance of staying focused and positive in your job
search can’t be over emphasized. Even when you’re networking keep it positive
and never network without asking for another contact name at the companies
you’re looking at. Operators, Human Resource executives, other Loss Prevention
executives, anyone that is in a management position with the companies you’re
interested in joining. We'd also suggest visiting some stores and trying to meet
the Loss Prevention team and finding out more about their LP efforts, structure,
management individuals, and just plain getting to know that companies LP culture
and never leave without leaving a copy of your resume. Every successful
marketing campaign has a grass roots methodology and getting into some stores is
just that. If done correctly I assure you the multi unit LP executives will find
out who you are and respect you for doing it.
Reach your target audience in 2015 every day!
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