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The D-D Daily Mobile Edition

January 14, 2014

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News Brief
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With data vulnerable, retailers look for tougher security  A top retail trade group executive on Sunday called for tougher security standards that could mean more spending for the industry, its banks and business partners after a series of data breaches at major merchants. With the latest thefts, this could mean a change in security standards as the need for changes in protection of consumer information arises. One sign of the change is a new enthusiasm for payment cards that store customer information on computer chips and require users to type in personal identification numbers. It is not clear the new "Chip-and-PIN" cards would have prevented the breaches at Target and elsewhere. At the very least they make stolen data harder to re-use, a reason the technology has caught on widely in Europe and Asia. (Source yahoo.com)

Target POS terminals were infected with malware  The CEO of retailer Target revealed Saturday in an interview that the company's point-of-sale (PoS) systems were infected with malware, confirming what security experts suspected since the massive data breach was announced in mid-December. Answering a question about what caused the breach during an interview for CNBC, Target CEO Gregg Steinhafel said: "We don't know the full extent of what transpired, but what we do know is that there was malware installed on our point-of-sale registers. That much we've established." Malware programs designed for PoS systems are commonly referred to as RAM scrapers, because they search the terminal's random access memory (RAM) for transaction data and steal it. (Source csoonline.com)

The Daily's early call may be right
Cybercrime is in the news lately after Target admitted that a massive data hack may have compromised the personal information of as many as 110 million customers. And Reuters reported Sunday that upscale retailer Neiman Marcus has also been the victim of a security breach of credit card customer information. Security firms said the thefts may have originated in Eastern Europe, where Romania has been a focal point of international cyber-fraud investigators for years now. Police in Romania report that 80% of the cyber attacks originating from Romania target American citizens and companies. The U.S. Embassy in Bucharest has estimated that Romanian cybercriminals steal $1 billion every year by hacking American computers. (Source usatoday.com)

Target Convenes Cybersecurity Coalition
In an email sent by the retailer's own President and CEO, Gregg Steinhafel, he assured recepients that Target Corporation is dedicated to protecting their guest's information, and is taking the necessary steps to do so. "As part of our long-term commitment to protecting our guests’ information, Target is convening a coalition of three nationally recognized, trusted organizations – the Better Business Bureau, the National Cyber Security Alliance and the National Cyber-Forensics & Training Alliance – to advance public education around cybersecurity and the dangers of consumer scams. Target will invest $5 million in a multi-year campaign for this effort. We will learn from the experts at these organizations who best understand the complexities and growing challenges associated with cybersecurity and how to educate consumers in trusted, accessible and understandable ways. This group will convene for the first time this week in Washington, D.C., and we will have more to share following that meeting."

2014 – It’s Going to be a Data Breach Year – With the Eastern Block Hacking Till They Drop – With the US’s window closing in 2015  With EMV coming in 2015 the Eastern Block – led by the Romanians are going to be charging the gates of every retailer in the U.S. They’ve only got 11 months left to cash in on the cards they can dump on the black market as easy as taking candy from a baby. And with EMV coming it’s gonna be a mad dash to the finish. Four retailers hacked in the first 12 days – one every 3 days. It’s a trend and we all should be warned. How’s LP adding value? More importantly where are the Fed’s and are they reading the environment and trying to get out ahead of this. Or are we left to just waiting for the attacks. This year could make history – a history none of us want but a history that our credit card industry could have avoided. And while they try to shift responsibility to the retailers, as Schnucks insurance carrier did last Fall, are we making sure that our models fit every requirement?

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EHS & Safety
 
Hand Hygiene: An Indispensable Weapon
It's that time for germs to spread, and it's important that you keep your hand sanitized so you don't catch a cold and miss time off of work. Studies suggest that we touch our faces 15 to 20 time each hour, so if a coworker has the flu, those viruses can go right into your own body through your nose or mouth. Encourage good hand hygiene in your workplaces by following these tips, and keep the flu out of your organization! (Source ehstoday.com)

Planning for Cold and Flu Season
Think you can't prepare for a flu? Think again! You don't want to be one of thousands of people that have to miss work due to the flu or flu-related illness! The flu is nothing to take likely, it can cause not only employees to be absent and miss work, but if they come to work sick, they may be more likely to make mistakes that could lead to accidents. The flu is a safety issue, so make sure your employees are prepared! Use these strategies to combat the flu this winter season. (Source ehstoday.com)
 

 

Retail Crime News
Sponsored by Sony

Man fatally shot at a theater over texting in Wesley Chapel, Florida  An argument over texting in a Florida movie theater ended with a retired police captain fatally shooting a man sitting in front of him. Curtis Reeves, 71, has been charged with second-degree murder. (Source kens5.com)

Naperville, IL man guilty of Seventh Crime in Just One Year  Peter Dunning pleaded guilty in Will County Circuit Court to a felony charge of unlawful use of someone else's credit card. He has already been imprisoned for four burglaries, and two thefts committed last year, one of which he wrestled with a loss prevention agent at the Jewel-Osco store after he was seen pushing a shopping cart full of groceries out the door. (Source suntimes.com)

Two JCPenney workers charged with felony theft in Youngstown, OH; totaling nearly $3500

Rash of armed robberies in Tulsa, including one Walgreens store

2 burglary suspects caught after Steller Brothers grocery store employees call 911

 

Robberies and Burglaries

Baskin Robbins – Armed Robbery – Huntington, WVa. – 2 time in last 30 days
CVS – Armed Robbery – Perry Hall, MD - police seeking 2 suspects, no injuries
CVS – Armed Robbery- Portland, ME, no injuries reported
Dollar General – Armed Robbery - Spring Grove, PA – robber struck same store twice in 2 weeks
Dollar General – Armed Robbery – Mobile, AL – 2 suspects w/ automatic type weapons, no injuries
Footedale Market German Township, PA – 3 suspects, one employee shot in the leg
Maywood’s Sporting Goods – Burglary - Norwich, NY- suspect stole 22 handguns, other weapons/ammo
Paradise Truck Stop – Theft/ Robbery –La Center, WA - 2 suspects steal thousands in lottery tickets
Subway – Armed Robbery - Gonzales, LA – suspect arrested; poss. connections to Family Dollar, Dollar General robberies
Walmart Theft/ Robbery – Falls River, MA - suspect attacked LP with a knife during a stop, no injuries
Wine & Spirits Store - Erie, PA - Male suspect stole bottle of bourbon
7-Eleven – Armed Robbery- Bristol, CT- suspect w/ knife, no injuries

 

ORC News
Sponsored by Protection 1

Total Corruption: Organized Crime infiltrates British Government and Justice Systems  A leaked Scotland Yard report documents the near-total corruption of the British Government and justice system by organized criminals. This 2003 report, called "Operation Tiberius," contains a series of explosive allegations about corruption including the sale of 50,000 pounds of "get out of jail free" cards, the buying off of juries. The report also claims that a Metropolitan Police detective's son was employed to be a torturer for a gang, and that the detective impeded any investigations into that gang and the crimes his son committed. Watch out! There's no reason something like this couldn't happen today, what with all the surveillance of every person in the country! (Source boingboing.net)

Norristown, PA Man charged with stealing debit card; other suspect at large  North Wales police said that on the afternoon of Dec. 17, officers were dispatched to the 100 block of South Sixth Street for a report of a stolen wallet that contained a debit card and other items. The victim told officers that Anthony Thomas Waller, 31, of Norristown, and Jordan Talia Proitte, 25, of Pottstown — friends of hers who had just left her residence — may have been responsible, police said. She also stated to officers that an unauthorized withdrawal of $300 from her account had just been made at an ATM at a nearby Wawa, and that two more subsequent cash withdrawal attempts in the borough using her debit card had been denied, police said. During their investigation, according to police, officers watched store security video footage showing Waller withdrawing money from an ATM at the Wawa at 710 E. Walnut St. on the afternoon of Dec. 17. Police said that less than 10 minutes later, Waller — accompanied by Proitte — tried to withdraw money from the Giant Pharmacy at 107 S. Main St. but was denied; the pair then tried to get money from an ATM at the North Wales Pub at 146 S. Main St. approximately 15 minutes after that but were again denied. Both attempted transactions were captured by security cameras at the two businesses, police said. (Source thereporteronline.com)

3 Women charged in St. Louis County beauty supply store smash-and-grab Investigators may have a possible break in a case involving several smash and grabs at area beauty supply stores. St. Louis County Police arrested three suspected burglars with a similar motive. Police say there’s a good chance the three women arrested may have good information on the area smash and grabs if they are not directly linked to the crimes. (Source kmov.com)

Toms River, NJ Man Arrested Following Suspected Walmart Robbery; possession of criminal tools

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight
 

Kohl's Department Stores Deploys Checkpoint Systems’ RFID Solutions in Select Departments

NEW YORK – Jan 14, 2014 Checkpoint Systems, Inc., (NYSE:CKP), a leading global supplier of merchandise availability solutions for the retail industry, today announced here at the NRF 103rd Annual Convention & Expo that Kohl’s Department Stores has deployed Checkpoint’s RFID solutions across select departments in its stores.

“We are excited to be Kohl’s technology solution and services provider, and we are committed to a successful and evolving RFID program for the company,” commented Per Levin, President and Chief Sales Officer, Merchandise Availability Solutions, Checkpoint Systems.

“RFID will further enhance our customers’ shopping experience by providing improved operational visibility, enabling us to more efficiently identify items which need to be replenished on the sales floor,” said Ken Bonning, Senior Executive Vice President, Kohl’s Department Stores.

Kohl’s began piloting RFID in spring 2013 across 25 stores. The company’s RFID deployment is focused on a large number of strategic apparel departments including footwear, denim and men’s basics.

Kohl’s deployed Checkpoint’s Merchandise Visibility enterprise software centrally in Kohl’s data center, handheld RFID readers to perform regular in-store inventory counts, RFID printers and handheld readers for tagging at distribution centers and Checkpoint’s RFID tags and labels for initial store tagging, tagging at distribution centers and source tagging.

Checkpoint is at the NRF Big Show this week demonstrating its latest loss prevention and merchandise availability solutions at Booth #2244.

About Kohl’s Department Stores

Based in Menomonee Falls, Wis., Kohl’s (NYSE: KSS) is a family-focused, value-oriented specialty department store offering moderately priced, exclusive and national brand apparel, shoes, accessories, beauty and home products in an exciting shopping environment. With a commitment to environmental leadership, Kohl’s operates 1,158 stores in 49 states. In support of the communities it serves, Kohl’s has raised more than $231 million for children’s initiatives nationwide through its Kohl’s Cares® cause merchandise program, which operates under Kohl's Cares, LLC, a wholly-owned subsidiary of Kohl's Department Stores, Inc. For a list of store locations and information, or for the added convenience of shopping online, visit www.Kohls.com, join the discussion on Facebook (http://www.facebook.com/Kohls) or Twitter (http://twitter.com/Kohls) or get inspired on Pinterest (http://pinterest.com/Kohls) and Instagram (http://instagram.com/Kohls).

About Checkpoint Systems, Inc. (www.checkpointsystems.com)

Checkpoint Systems is a global leader in merchandise availability solutions for the retail industry, encompassing loss prevention and merchandise visibility. Checkpoint provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Checkpoint's solutions are built upon 45 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading RFID hardware, software, and comprehensive labeling capabilities to brand, secure and track merchandise from source to shelf. Checkpoint's customers benefit from increased sales and profits by implementing merchandise availability solutions to ensure the right merchandise is available at the right place and time when consumers are ready to buy. Listed on the NYSE (NYSE: CKP), Checkpoint operates in every major geographic market and employs 4,700 people worldwide.
Twitter @CheckpointSys


CONTACTS:

George Cohen (for Checkpoint)
GCC, Inc.
617-325-0011
george@gccpr.com

 

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How to Drive Decisions Without Saying a Word  How can this possibly make sense? Getting support for a decision or idea without verbally discussing it? Well, it could work for you if you use these tips to stay quiet and still make effective decisions and have people support the using of those new ideas! Let the conversation happen and just see where it takes your team members. (Be sure about your outcome from the start)

What Scaling Mount Everest Taught Me About Leadership  Whether trying to climb up the ladder of success or climbing a mountain, the same lessons apply: there will be bumps along the way, and you will certainly encounter all types of people, but follow these tips and you can be sure you will succeed at anything you aspire to climb. (Can you improv?)

Fire 'Em Up! 5 Simple Steps to Inspire Your Employees  Inspiration and engagement does so much more for your business than making it happier. If your employees are really inspired they will get more done for your business and in turn for you! If your employees are uninspired, it could mean bad business for you. Nobody's exempt from their workers falling into the disengaged category, but use these tips to get them feeling inspired again. (Plant a vision)

Employees who Feel Love Perform Better 
You wouldn't think of using the word love in the workplace, but it certainly packs a punch on how your employees perform. Those employees who felt that they worked in a caring work culture, and that they were encouraged by their fellow employees, were more engaged at work. You don't have to go around giving hugs all day, but (try these 3 tips)

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Tip of the Day
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Knowing the basic interview questions is one thing. Having the answers is another. What's more important is communicating openly and honestly in a professional manner that shows thought, vision and your business knowledge. Try to apply your background to the interviewers business and how you can impact it and add value. The key to a successful interview is bridging the gap between your background and the prospective employer's company and needs. Preparation-preparation-preparation!

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