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The D-D Daily Mobile Edition

January 15, 2014

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News Brief
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Richard Fein
was named Corporate Director Loss Prevention/Safety for Charles and Covard. 
Congratulations Richard!
 

U.S. data thefts turn spotlight on Romania
The FBI and U.S. Secret Service have been involved in numerous arrests of Romanians who target Americans. In response to the rise, in October the Council of Europe - a body that oversees cooperation between European countries - picked the Romanian capital of Bucharest for its latest cybercrime program office. FBI instructors have trained nearly 600 Romanian investigators in combating cybercrime, according to the U.S. Embassy. (Source wtsp.com)

Amazon warehouse workers in Delaware to vote Today on labor union representation  A group of up to 30 Amazon employees at one of the company's Delaware warehouses will have the opportunity to vote today in an election that could establish the first-ever labor union representation at a U.S. Amazon facility. A simple majority or half of those who vote plus one is needed to establish the first-ever union shop inside an Amazon facility in the U.S., according to International Association of Machinists and Aerospace Workers. (Source cnbc.com)

Aeropostale contacts private equity firms amid pressure  Apparel retailer Aeropostale Inc, under pressure from investors to sell itself, reached out to at least two private equity firms as it explores strategic options, Bloomberg said on Tuesday, citing sources. (Source reuters.com)

Delhi, India reverses decision; No Wal-Mart’s will be opening in the market  Foreign supermarket giants faced being shut out of the Indian capital Tuesday after Delhi's new state government said it would not grant them a license to operate. Amit Yadav, the Delhi municipality's industry commissioner, told AFP he had written to the federal government to indicate that foreign "multi-brand retailers" would not be given consent to open stores in the capital in a reversal of previous policy. (Source 4-traders.com)

Mars Super Markets to outsource distribution to Bozzuto’s  Baltimore-area supermarket chain Mars Super Markets is closing its distribution center and outsourcing distribution to Bozzuto’s Inc., citing competitive pressures. Mars informed state officials it would close its Baltimore warehouse March 9, affecting 78 employees. Mars, based in Rosedale, Md., operates 16 Baltimore-area stores. Some reports said Bozzuto’s, based in Cheshire, Conn., would consider taking over the facility. (Source supermarketnews.com)


Lima, OH Video surveillance solves crime dubbed 'flash rob'  The ability to use video surveillance to solve crime is a powerful crime-fighting tool, as events Tuesday proved. Lima Police Department officers discovered and solved a mass shoplifting incident within hours after the month-old crime appeared on YouTube. Police officials said they have identified all the teenagers responsible for shoplifting in a video dubbed “Flash Rob” that was making its way around social media sites. The teens were expected to be charged with misdemeanors sometime this week. (Source limaohio.com)

Missouri woman sentenced to prison for embezzlement; stole over $115,000 from employer  The U.S. Attorney's office says 47-year-old Roxanna Sue Rindom was also ordered to repay the money to Neal Construction Group under the sentence she received Tuesday. Rindom, of Webb City, pleaded guilty in September to bank fraud and credit card fraud. She admitted forging 68 checks on the company's bank accounts and making them payable to herself. She also admitted making 174 unauthorized purchases on Neal Construction Group's credit card. Investigators said Rindom's actions were discovered when she tried to transfer $2,200 from the company's bank account to pay make a payment on her daughter's student loan. (Source seattlepi.com)

Indoor Malls a Thing of the Past?
Without a complete transformation, indoor malls could face extinction in the next 10 to 15 years according to the head of one of the nation's largest private real estate companies. Due to the increasing competition from online retailers, brick and mortar malls need to start considering themselves in the hospitality industry, says founder and CEO of Caruso Affiliated, Rick Caruso. Foot traffic at stores dropped 15% this past holiday season, so what can you do to keep malls alive and well? (Source bizjournals.com)

Study: Consumers engage with retailers’ Facebook pages more than brands’ websites 
Consumers engage with retailers on Facebook more than they do on the retailers’ own websites. Nine-in-10 consumers say how much they spend is impacted by their social media engagement with a brand. These are some of the findings of a study by Infosys, a leader in consulting, technology and outsourcing. In addition to the impact of social media on spend, the “Rethinking Retail” study reveals how retailers are struggling to create the kind of consistent and personalized experience online and in stores that drives increased sales. Nearly two-thirds of consumers say that consistency plays a role in their tendency to spend with a brand (63%), while 34% say high consistency across a brand's channels would mean a greater spend, while a lack of consistency results in a reduction in their spending (39%). (Source chainstoreage.com)

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Organized Retail Crime Series

Los Angeles Organized Retail Crime Association's Leaders

Filmed in Los Angeles the week of LAAORCA's 3rd annual conference, the LAAORCA leaders were gracious enough to talk with LPNN and share how they developed their association, how it works, and what's involved. In this four-part series they talk about exactly how their model operates and give some great advice on how a city or group of retail LP executives can come together and form their own association. With Captain Bill Williams, Commanding Officer, Commercial Crimes Division, LAPD & LAAORCA Law Enforcement Co-Chair; Kent Oda, LAPD Detective; George Torres, CVS & LAAORCA Retail Co-chair; and Joe LaRocca, Senior retail partner and Senior AP Advisor to the NRF - the group's highly energized discussion serves as a great example of how retail and public law enforcement partnerships can successfully work. A must watch for any retail LP executive who is interested in the national ORC efforts.



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Man killed by police after purse snatching in Grand Central Mall in Vienna, W.Va  A man fleeing a purse snatching at Grand Central Mall was shot dead as he drove a car toward police officers. Another man and woman were taken into custody following the shooting. State Police First Sgt. Michael Baylous said a man took a woman’s purse in the mall’s food court just before 1 p.m. Baylous said there were police officers in the mall in Wood County for a training session and they gave chase. Baylous said the man ran outside and jumped into an awaiting car at the back of the mall. A police officer approached and Baylous said the car took off with the officer holding on. He was able to free himself away from the vehicle but then the vehicle swerved and headed toward another officer and that officer felt threatened and fired off a shot. The driver, one of the suspects, died as a result of the wound he received,” Baylous said. (Source mariettatimes.com)

7-Eleven Hostage Situation in Denver Ends With Suspect Shot  Denver officers say they were forced to shoot a suspect after he emerged from a convenience store using a female hostage as a human shield. The shooting ended a standoff at a 7-Eleven east of I-25 on Colfax and Perry Monday morning. SWAT and negotiators swarmed the area after receiving word that several people were being held hostage inside the store. After attempting to negotiate with the suspect for more than a hour, police say he walked out with the female hostage. He refused to let her go when ordered to, instead allegedly trying to drag her back into the store. "Out of fear for the female’s safety one of our officers fired a shot, striking the individual," Denver Police Chief Robert White said. The suspect remains in critical condition. None of the hostages were hurt. (Source kktv.com)

Shooting at Phoenix jewelry store wounds robber  A woman who allegedly tried to rob a Phoenix jewelry store is hospitalized in critical condition after being shot several times by the store owner. Phoenix police say the owner and the suspect exchanged gunfire Tuesday afternoon at Diamond Star AZ Jewelry near 13th Street and Northern Avenue. The name of the woman in her 20s hasn't been released. She was shot several times by the man who owns the store after she allegedly tried to rob it. Authorities say she fled from the store but was found a short distance away and taken to a hospital. Police say the woman's injuries don't appear to be life-threatening. (Source chron.com)

21 year old arrested in Dollar General robbery in Fort Wayne, IN  According to the Fort Wayne Police Department, Alexander White, 21, was arrested on a single charge of armed robbery. He was nabbed just over an hour after a “lone gunman” walked into the Dollar General Store, 9149 Lima Road, and demanded cash from an employee. (Source journalgazette.net)

Macy’s Downtown Pittsburgh Christmas morning Smash and grab suspect arrested  A Carrick man has been charged with the smash-and-grab burglary of the Downtown Macy's store on Christmas Day, Pittsburgh police Lt. Daniel M. Herrmann said Tuesday. Peter Yates, 47, was charged with burglary, receiving stolen property and related crimes after police identified him as the man who used a socket wrench to shatter a store window at Fifth Avenue and Cherry Way and steal between 15 and 20 pairs of Levi 501 jeans. (Source triblive.com)

Spokane Police arrest made in Albertsons pharmacy robbery  Police have arrested a 17-year-old male suspected of robbing a pharmacy inside the Albertsons store at 6520 N. Nevada on Friday. Employees said two men entered the store and demanded prescription medication before running away. Two people came forward after they saw surveillance footage of the robbery and identified the two suspects, said Spokane police Sgt. Lydia Taylor. The 17-year-old is being held in the Juvenile Detention Center on a charge of first-degree robbery. The second suspect has been identified but has not yet been located. (Source spokesman.com)

Brick, NJ Police Arrest Two Following Suspected Walmart Robbery  Brick police arrested two local men after they were called to the township's Walmart store to investigate a robbery. When officers Ryan Talty and Daniel Kenny arrived at about 6:10 p.m. Monday, they saw loss prevention officers from the store on the ground struggling with a male suspect, said Sgt. Henry Drew. The officers immediately intervened and were able to place the suspect – identified as Gregory R. Ferrentino, 32, of Friar Court in Toms River – into custody. (Source patch.com)

Domino’s Pizza employee in Yakima, WA arrested for staging a fake armed robbery

Robberies and Burglaries

Casey’s General – Armed Robbery – Fargo, ND – 2 suspects in custody
Caskey’s Jewelry – Burglary - Morehead, KY – burglars entered through the roof
CVS – Armed Robbery – Edmond, OK – suspect demanded drugs, no injuries
Circle K – Robbery – Coshocton, OH – no weapon was displayed, no injuries
Dollar General – Armed Robbery – Huntsville, AL – no injuries reported
Domino’s Pizza – Armed Robbery – Pittsburgh, PA – employee shot, in good condition, 2 suspects sought
Green Line Cellular – Armed Robbery – Boise, MT – no injuries reported
O’Reilly Auto Parts – Armed Robbery – Columbus, OH – employees locked in backroom. No injuries
Skechers Shoe Outlet – Burglary – San Antonio, TX – smash and grab - amount to be determined
Sun City Pharmacy – Robbery – Peoria, AZ – no weapon displayed, no injuries
Verizon – Armed Robbery – Oceanside, CA - employee struck several times with the weapon
Verizon – Armed Robbery – Dunkirk, MD – 2 suspects stole cash and phones, took wallet from customer
310 Rosemont - Smash and Grab – Atlanta, GA – high end boutique on Virginia Highland
7-Eleven – Armed Robbery – Hagerstown, MD – Maryland State Police are investigating

 

ORC News
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Apex, NC Police seek four in $13,000 credit-card fraud case; suspects hit Target and Buy Buy Baby  Police have pictures but not names of four people whom they want to question about more than $13,000 charged to stolen credit cards, and they hope the public can help them identify one or more of the quartet. Someone snagged a woman’s credit cards from a Panera Bread restaurant on Dec. 10 and used them right away to buy merchandise at Target stores in Apex and Morrisville and at a Buy Buy Baby outlet in Morrisville. (Source newsobserver.com)

Police Release video of 3 Thefts at Victoria's Secret at Sawgrass Mills that cost store $11,724  Two men who appear in Victoria's Secret store videos released by Sunrise police are being sought in connection with the theft of more than 800 undergarments from the Sawgrass Mills store. In two clear surveillance videos, two young, slim men with closely cropped, dark hair are shown. McCue said they may be the same two individuals who are seen shopping at a circular kiosk that is stacked with drawers full of panties. (Source orlandosentinel.com)

Chicago area Baby Formula Theft
A 36-year-old Chicago man was charged with felony retail theft after stealing 40 containers of Enfamil powder baby formula retailing for $753.86 from the Jewel Food Store, 17117 S. Harlem Ave., on Jan. 6. (Source chicagotribune.com)


3 arrested in Jewelry store break-in in Hickory, NC; Second burglary at jewelry shop in two months  Three men were arrested after a break-in at The Bisanar Company Jewelers early Tuesday morning, the second time in several months somebody has broken into the Union Square store.. All men were charged with felony breaking and entering, felony larceny, and resisting, delaying or obstructing an officer. Williams was also charged with fleeing or eluding arrest with a motor vehicle and reckless driving. (Source hickoryrecord.com)

Two women arrested in Murfreesboro, TN attempting to steal $1400 of merchandise from Walmart

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight
 

Intelligent Loss Prevention Introduces J-Plug Line Security

J-Plug’s Unique Audio Lock Secures Any Electronic Device With An Audio Socket

Intelligent Loss Prevention expands into line security as the exclusive U.S. distributor of J-Plug by Multplx.

J-Plug utilizes the common feature of all consumer electronics – the 3.55mm audio jack. J-Plug line security features a unique pin that locks into an audio socket. This audio lock allows for universal and future-proof security for any electronic device with an audio socket such as tablets, smartphones, speakers, PCs, laptops, GPS devices, MP3 players and more. J-Plug offers mechanical, alarming and charging versions of the audio lock.

Clean, clutter-free design ensures that shoppers can fully interact with display products secured by J-Plug. In addition, J-Plug’s unique audio lock replaces the need for claw-style clamps that traditionally surround display products and can detract visually or experientially.

J-Plug solutions only use aircraft-grade steel cable that is lightweight but extremely durable. Testing determined that retractable and coiled tethers deteriorate at a much higher rate. Alarming J-Plug solutions contain a “tripwire” that is woven into the cable as an additional layer of defense.

J-Plug’s sleek and durable stand, which works in conjunction with the J-Plug Alarm, positions display products with magnetic precision. In addition to the audio lock solutions, J-Plug offers the smallest-profile camera security on the market and a stylish loop security solution that can be used with handbags, headphones, home goods and more.

In additional to physical security, the J-Plug Pro App can be used alongside or independently of the J-Plug line security range. App features include siren from device, full system lockdown with geo fence technology, web-based dashboard, email notifications, content control and uninstallation protection.

Multplx is headquartered in London, England where a “human-centered approach to design” drives their creative process. They analyze customer behavior to develop solutions that are intuitive, easy-to-implement and deliver exceptional shopper experiences. Multplx is committed to producing security solutions with uncompromising quality, detail, durability and design. Some of Multplx’s customers include Microsoft, Jawbone, T-Mobile, Samsung, Dell, Griffin, Nokia and HTC.

 

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Richard Fein was named Corporate Director Loss Prevention/Safety for Charles and Covard.
Kelvin Davis
was named National Environmental Health & Safety Manager for Family Dollar.
Vincent Petitclerc was named Regional LP Manager for Michael Kors Canada.
Andrew Wildey was named Area Loss Prevention Manager for Ross Stores, Inc.

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Why You So Often Ignore Great Advice
When deciding whether or not to take someone's advice, we usually consider the source, not the actual advice that was given to us. How would doing the opposite affect our decisions? Well, for starters, it would make you consider the advice based only upon its quality, not the quality of the advice giver. (All about context)

4 Counterintuitive Reasons to Get Up in the Morning  You don't like what you're doing at work, you just want to stay in bed and mope around. Well, that's not going to get you anywhere good! Here are four reasons you should get up in the morning, and why staying in bed is not the answer you think it is! (It's all relative)

How to Manage a Last Minute Crunch: 6 Tips  We try and try to prepare and control everything around us, especially situations, but something always happens that is beyond our control. This 'something' may ruin your plans, causing you to end up in a last minute crunch, but don't let it get you frazzled! Use these six tips to turn that anxiety into productivity. (Breathe)

How Optimism Affects Your Chances of Success  It can be tough at times to have a positive outlook on the world, on work, on your life, but there is an advantage if you just try! Optimism could have a significant impact on the success or failure of your business, so try to look at the bright side of life, and stop being a (Debbie Downer)

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Tip of the Day
Sponsored by Vector Security

Listening and hearing what your internal customers are saying is critical if you expect to be successful with any program or project. Oftentimes, the speed of delivery negatively impacts the process of success and keeps us from hearing exactly what we need to hear when we so passionately roll out our programs and projects. After testing and reviewing our plans and being so committed to our beliefs, we oftentimes don't hear our retail partners once we've committed ourselves to a specific path. And sometimes it's not what they say that's important as much as what they don't say or as much as what they quietly say beneath their breath or maybe even how they react. Whenever you're rolling out a new program or project, use those interrogative skills, in a positive way, and read the reactions of your internal customers because they will determine the success regardless of how good it is.

Just a Thought,
Gus Downing

Gus Downing

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