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Group LP Selfie
See
all the selfies here
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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
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CVS Health Division 3
Asset Protection Team
"Helping People On Their Path to
Better Health" |
Seated Left to Right:
District AP Leaders - Sandra Villanes, Lindsay Evans, Amy Ketchie, Megan Holstein,
Laura Duke and Marian Naylor
Middle Row Left to Right: District AP Leader - Mark Wolf, Region AP Manager
-
Steve Evans, Region AP Manager - Andy Zumbrum, Division AP Director - Raymond Sosa,
Region AP Manager - Timothy Kneidel, District AP Leaders - Dwight Bennett and Jason Lotts
Back Row Left to Right: District AP Leaders - Matthew Johnson, Daniel Tortoriello, John Ferrara, Jeffrey Fairchild, John Trusch, Bradley Zaretsky,
James Gerwig and Linwood Byrd
Submit Your Group LP
Selfie Today!
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Moving Up
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RAM Loss Prevention Committee Announces
Departure
of Long Time Chairman, Kevin Plante
 [Boston,
MA] January 23, 2017—Retailers Association of Massachusetts (RAM) announced
the resignation of its Loss Prevention Committee Board Chairman, Kevin
Plante. A leader in the loss prevention community, Kevin is responsible for
spearheading the creation of RAM’s Loss Prevention Committee as a network
for information sharing, educational efforts, partnership building and
advocacy for retailers in Massachusetts and the New England region. Early in
his chairmanship, Kevin served as the architect of the annual New England
Loss Prevention Expo which, after celebrating its eleventh year in September
of 2017, remains the region’s premiere loss prevention event. He also
authorized the creation of the New England Organized Retail Crime Alliance (NEORCA.org),
an industry run web portal that provides real time case information, trend
tracking and communication capabilities to the New England LP community and
law enforcement partners. And through the committee’s persistent advocacy
efforts, Kevin’s tenure as chair also saw the successful adoption of much
needed Organized Retail Crime Statues in Massachusetts in 2014.
“Kevin Plante’s contributions to RAM and the LP Committee cannot be
understated,” said RAM President Jon Hurst, “His experience, expertise and
relationships within the industry have proved essential to the ongoing
success of our loss prevention efforts.”
The RAM LP Committee extends its thanks to Kevin for his many years of
service to the Retail and LP community.
Brendan Fitzgerald voted
Committee Chair for
Retailers Association of Massachusetts
 In
the wake of Plante’s departure the LP Committee Board unanimously voted
Brendan Fitzgerald, Vice President Asset Protection for BJ's Wholesale Club,
to the position of Committee Chair. A long time RAM LP Committee Board
member, Fitzgerald’s career in retail spans almost two decades, with the
past fifteen years specializing in the Asset Protection field. During that
time Fitzgerald has worked in single store, multi-unit and corporate office
roles primarily focusing on physical security, shrink reduction, internal
and external investigations, ORC, staffing and development of teams and
security management.
“I have been fortunate enough to work alongside Kevin for nearly ten years
on the RAM LP Committee Board, Kevin’s passion for the industry and the
people in it is unrivaled,” said Fitzgerald, “Over the years Kevin has gone
above and beyond providing the loss prevention community with quarterly
meetings, our annual conference, NEORCA, ORC legislation enacted, stronger
than ever public/private partnerships and most importantly a network that
promotes career growth and development.”
The RAM LP Committee is scheduled to host its first quarterly meeting of
2018 on Wednesday, February 21, 2018 from 9:30am to 12:00pm at the
Burlington Wegmans, 53 3rd Ave, Burlington, MA 01803. Interested attendees
are asked to kindly RSVP at
info@retailersma.org.
 Donna Gudridge Named Client Program Manager - NAM
for Sekura Global
Donna has had 15 award winning-years working with top Loss Prevention
professionals from across the USA. She has an expansive knowledge of retail and
a history of helping retailers improve their ROI with time saving and effective
processes. Donna is already well known throughout the industry for delivering
innovative and effective programs, proven to help retailers reduce their shrink
while maximizing their ROI; all values that Sekura Global champions.
Read more in today's Press Release column below.
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News Brief
Sponsored by WG Security Products, Inc.
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The Impact of One Social Media Post
Mattress Firm CEO defends company in statement as online conspiracy theorists
question how it stays open
Tuesday, Reddit comment that
suggested Mattress Firm was laundering money went viral before being
removed.
Mattress Firm is fighting back against online conspiracy theories that claim
it's a money-laundering operation.
The retailer received some unexpected attention this week after a wild
conspiracy theory about why there are so many store locations went viral on
Reddit.
"The idea that the proximity of Mattress Firm store locations is related to
money laundering or any illegal activity is absolutely false," CEO Ken Murphy
told Business Insider in a statement on Wednesday.
The Reddit comment that sparked the theory suggested that Mattress Firm, the
largest specialty mattress retailer in the US, is laundering money. The comment
was later deleted, spurring even more speculation, The
Next Web reported.
businessinsider.com
Amazon Go's New Cashier-Less Store Already Had Its First
Shoplifting Incident Never Planned for Honest Shoppers
Amazon Go's presumably foolproof armor are already starting to show. Reporting
on the unveiling of Amazons Go's first outpost in Seattle, Deirdre Bosa of CNBC
noticed that she wasn't charged for an item as she departed the store. This
means, barring any late charges she accrues from the company, she's Amazon Go's
first shoplifter, which is a huge milestone for petty theft!
Her tweets and confusion point to an interesting gray area: What constitutes
shop lifting in a store that essentially requires people to pick things off
shelves, place them in their bags, and walk away?
"First and foremost, enjoy the yogurt on us," VP of Amazon Go Gianna Puerini
told CNBC. "It happens so rarely that we didn't even bother building in a
feature for customers to tell us it happened. So thanks for being honest and
telling us. I've been doing this a year and I have yet to get an error."
Peurini also said the company has no intention to introduce the cashier-less
technology at Whole Foods at the moment.
thrillist.com
Walmart rep says PD Calls are 'proof LP is doing its job'
Johnson City, NY: JCPD called 458 times to Walmart last year
Last year, there were 458 police calls to the Johnson City Walmart location, a
majority having to do with theft. The more time spent at Walmart means fewer
officers available for other calls.
12 News reached out to Walmart for comment. Ragan Dickens, a spokesperson with
Walmart, acknowledged there are a significant number of calls to the Johnson
City store, but says that is proof the employees and the loss prevention
staff at Walmart are doing their job to ensure a safe and enjoyable shopping
experience.
In recent years, Walmart has shifted its focus from detecting shoplifters to
deterring them. The focus is threefold, focusing on people, technology and
programs. "We want to harden the target and make it more difficult for
people," Dickens said. New technologies and the shift in focus have helped
Walmart cut down on the number of police calls according to Dickens. There are
even plain-clothed employees in Walmart stores trying to catch shoplifters.
In 2016, Walmart says it had a 30 percent reduction in police calls to its
stores nationwide. In 2017, the store says it saw a 15 percent reduction.
It's important to note, no one is blaming Walmart for the problems, but stating
that criminals are targeting the store for their crimes.
wbng.com
Intellicheck Signs Partnership Agreement with 5K Technical Services to Expand
Retail ID Product Adoption in Key Market
Intellicheck, a trusted industry leader in real time identification
authentication and threat identification technology solutions, today announced
the signing of a partnership agreement with 5K Technical Services, a leading
full-service IT company in North Texas with a growing client base of online and
brick and mortar vaping businesses.
businesswire.com
C-Store Theft Up 10% in UK in 2017 - 2nd Yr in a
Row
Justice System & Cops Redirecting Resources
The Crime Survey for England and Wales, which covers the year to September 2017,
reveals that the number of shop thefts reached 383,178 last year. This marks the
second consecutive year of increases, despite an overall decline in the level of
crime.
James Lowman, ACS chief executive, said: “The increase in shop theft reported by
the ONS is extremely concerning for convenience retailers, but will not come as
a surprise. Most retailers in the sector will have experienced some form of shop
theft over the last year, with many dealing with persistent repeat offenders
that aren’t being dealt with properly by the justice system.
“The figures released today also only refer to reported instances, and with
police forces increasingly looking to redirect resources to other crimes,
retailers could be dissuaded from reporting thefts committed against their
business. We encourage all retailers that have been affected by theft to report
those incidents, and will continue to encourage police forces to ensure that
theft is taken seriously at a local level.”
ACS’ 2017 Crime Report shows that last year, shop theft alone cost the
convenience sector in excess of 131m UK pounds. talkingretail.com
Fuel Theft: Mexican drug cartels are targeting a multibillion-dollar industry
Fuel theft is fast becoming one of Mexico's most pressing economic and security
dilemmas, sapping more than $1 billion in annual revenue from state coffers,
terrorizing workers and deterring private investment in aging refineries that
the government, following a 2014 energy reform, hoped instead would be thriving
with foreign capital.
Because of government offensives that toppled narco kingpins in recent years,
Mexico's drug cartels have splintered and are eager for new sources of revenue.
Now their increasingly dominant role as fuel thieves pits two of the country's
biggest industries - narcotics and oil - against one another.
businessinsider.com
Opioid Testing by Employers Is Becoming More
Common
The opioid epidemic—the growing problem of individuals abusing prescription
painkillers—has resulted in more employers testing for these drugs in the
workplace. But is such testing legal? It is, drug testing experts say, as long
as certain procedures are followed.
For companies with safety-sensitive positions that are not covered by the DOT
regulations, testing for opioids is a prudent way to limit risks and
liabilities, said Laura Shelton, executive director of the Drug & Alcohol
Testing Industry Association in Washington, D.C. Safety-sensitive jobs might
include construction workers, warehouse employees and machinery operators, she
noted.
Employees who abuse opioids might injure themselves or others on the job,
damage property, steal from employers or customers, be late or absent
more often, do work of poor quality or quantity, or create morale problems, said
Eric Hobbs, an attorney with Ogletree Deakins in Milwaukee.
shrm.com
Rite Aid To Pay $4M Over Improper Meth Ingredient Sales
Rite Aid Corp. will pay $4 million to end a criminal investigation into its
improper sales of pseudoephedrine, the Sudafed ingredient used to make
methamphetamine, West Virginia federal prosecutors announced Wednesday.
The pharmacy has already admitted to the improper sales and has instituted a
series of steps to curtail future abuse, including only selling tamper-resistant
single-ingredient PSE in West Virginia and training employees to recognize those
buying PSE to make meth. The $4 million penalty will stay in the state, going
toward treating addiction and compensating crime victims, prosecutors said.
law360.com
Winn-Dixie Escapes Ex-Worker's FLSA Retaliation Suit
Fired For Stealing After Reporting Alleged Labor Violations
A Florida federal judge handed a quick win to Winn-Dixie Stores Inc. Wednesday
in an ex-worker’s suit claiming he was fired after reporting various Fair Labor
Standards Act violations to the grocery store chain, saying he was suspected of
stealing in between complaining about the alleged violations and the
termination.
U.S. District Judge Beth Bloom granted summary judgment to the supermarket chain
in Anibal Antonio Aguilar Fernandez’s suit, which claims he was canned after he
reported FLSA violations to the company’s hotline and management. The judge
wrote that while Fernandez made the labor complaints in the first week of
October 2014 and was terminated on Oct. 17, the company suspected of him of
stealing store goods just a day before he was terminated.
Fernandez had claimed in his suit that he was regularly instructed to
continue working after punching out, which he brought up with the store
director at the time, the judge said. The store director then allegedly told
Fernandez to quit after he said he didn’t want to work overtime without being
paid for it.
law360.com
NYC Leading the Way
“For the moment, the retail apocalypse is on hold"
“People are shopping, for sure.” “It’s the highest
consumer confidence levels in almost 17 years.”
said Steven Soutendijik, executive managing director of retail services as
Cushman & Wakefield, at a conference last week when the firm presented a report
on retail in 2017.
The firm reported that New York City experienced a “way stronger” than
expected holiday shopping season in 2017, with sales up 5.5 percent
year-over-year, exceeding many brokerages estimates by full percentage points.
With Times Square outperforming every other submarket in 2017.
rew-online.com
1st round of cuts hits Wal-Mart HQ in Arkansas
Cuts 3,500 co-managers
The jobs of an unspecified number of Wal-Mart employees in the retailer's
marketing department in Bentonville were eliminated Wednesday, multiple sources
said.
It was the first round of a process expected to affect hundreds of corporate
Wal-Mart workers by the end of the month. Wal-Mart would not reveal the number
of job cuts, but one of the sources said a limited number of workers was
affected.
The cuts come nearly two weeks after the Wall Street Journal reported
Wal-Mart is preparing for a large round of job cuts at the company's
headquarters by next Wednesday, the end of the retailer's fiscal year.
The marketing cuts Wednesday are among several actions the company has taken
this month as it continues to cut costs and improve the efficiency of its
operations to better compete with Amazon.com.
Wal-Mart also is eliminating 3,500 co-manager positions in its stores,
which can have as many as four employees in those positions. Some of the
displaced co-managers will have opportunities to apply for other jobs, including
1,700 lower-paying assistant store manager roles that are being created.
Wal-Mart is closing 63 Sam's Clubs locations as well and the store closings are
expected to affect about 10,000 workers. Sam's Club said it will convert as many
as 12 of the closed stores into e-commerce fulfillment centers.
arkansasonline.com
Private Equity Sharks Slaughtered the Retail
Industry
Who Bankrupted Toys 'R' Us? Blame Private Equity & Millennial Parents
The first half of 2017 was among the
worst periods for retail stores on record, and the pain isn’t nearly over.
In the last four months, Sears and Kmart have
announced 63 imminent store closings (after shuttering 350 locations in
2017), Gap
announced plans to close 200 locations in the next three years, and Walmart
announced that it would close 63 Sam’s Club stores and lay off thousands of
workers.
But its collapse has been especially acute, due to terrible mismanagement by
private-equity firms. After Toys “R” Us was taken private by KKR, Bain, and
Vornado in 2005, it took on a lot of debt, leaving the company with
repayments that have crippled it in a period of declining sales. Toys “R” Us has
spent more than $250 million annually to pay back $5 billion in long-term debt.
These repayments became unsustainable once revenue started to decline
consistently, as it has each year since 2012. That left one option: for the
company to declare bankruptcy and renegotiate the terms of its debt.
Editor's Note: In article after article a number of analyst have
pointed out that while certainly online and Amazon has brutally impacted retail
sales the true underlying problem is that during the last two decades private
equity sharks have circled and just slaughtered the retail industry. By taking a
large number of them private, loading them up with cheap debt to generate
returns and then dumping them in most cases in IPO's or mergers and leaving them
with debt that now is just choking a number of them. Couple that with more
expensive debt now and banks taking a harder stance and we have what we're
facing now. Something most people aren't even talking about. theatlantic.com
Store closings become the new retail normal
This year is off to a difficult start for retailers, with a wave of closures
from 2017 continuing into 2018. These closures follow the trend that began in
2017 and set the record for the most store closings in a year, with about 7,000
retailers shutting their doors.
That’s almost a thousand more than the previous record of 6,163 in 2008 during
the Great Recession. Many of the 2017 closings came amid 662 bankruptcy filings,
according to BankruptcyData.com.
More than 100,000 job losses came with those closings, according to the U.S.
Bureau of Labor Statistics, and about 140 million square feet of vacant retail
space.
Some stores were eager to move into those empty spaces, with 3,433 store
openings announced last year. They were mostly discount retailers, such as
Dollar General and Dollar Tree.
Analysts expect a new wave of store closures and bankruptcies this year.
pennlive.com
Flu Season Could Cost Employers $9.4 Billion
Lowe's to hire 53,000 seasonal employees
Toys 'R' Us combining Babies R Us & Paying retention bonuses'
Report: Fashion Retailer Nine West close to filing for bankruptcy
Burger King trolls net neutrality repeal with
Whopper 'fast lane' ad
7-Eleven Closes on Acquisition of 1,030 Sunoco
Locations
Big year for the Big Game: Consumers to spend
$15.3 billion on 2018 Super Bowl
All the News - One Place - One Source - One
Time
The D&D Daily respects your time
and doesn't filter retail's reality
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eBay Global Asset Protection
Parterning with Retailers Offensively Against Crime and
Theft (PROACT), since 2007
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Co-Conspirator in large fencing operation involving
eBay given prison sentence
A Stratford man on
Thursday was sentenced to 18 months in prison for his role in a large-scale
fencing operation, according to a statement from the U.S. Attorney’s office.
From January 2012 to December 2014, Matthew Harwood, 43, and his
co-conspirator Andrew Sacco would buy stolen goods from “boosters,”
typically shoplifters with opioid addictions, and then resell the property
at online websites such as Amazon and eBay, the statement reads.
Harwood pleaded guilty to one count of conspiracy to commit the interstate
transport of stolen property and one count of interstate transport of stolen
property in November.
Read more here.
For further information on PROACT, email inquiries to
PROACT@eBay.com.
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Press
Releases
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Sekura Welcomes New Client Program Manager
- NAM
Sekura Global is pleased to announce the appointment of Donna Gudridge as the
company’s new Client Program Manager – NAM.
Donna has had 15 award winning-years working with top Loss Prevention
professionals from across the USA. She has an expansive knowledge of retail and
a history of helping retailers improve their ROI with time saving and effective
processes.
Carina Lewis, Sekura’s VP of Global Sales, said: “I am extremely happy to have
Donna on our team, and look forward to working with her to develop new
complimentary training services for our customers that will have notable
benefits for their businesses.”
When asked about her new position, Donna said: “I am very excited to be a part
of Sekura Global’s expansion in the US. My focus will be on supporting that
effort, and doing what I do best: enhancing training practices, designing
programs that build efficiencies and ensure compliance, while helping reduce our
customers’ labor costs.”
Donna is already well known throughout the industry for delivering innovative
and effective programs, proven to help retailers reduce their shrink while
maximizing their ROI; all values that Sekura Global champions.
 Donna said: “One thing that enticed me to make this move to Sekura was the
company’s reputation for really listening to customers and reacting quickly for
them. We can turn around a prototype in less than three weeks – that’s
practically unheard of in this business!”
“Sekura’s product line is also very exciting; the
Self Retracting BoxGrip is one
of the most effective and efficient products I have ever seen – it’s a real
labor time saver!”
Russell Napthine, Director of Sekura Global, said: “At Sekura we are always
focused on helping our customers save loss and save time; Donna is well
qualified to help us keep achieving this goal. We are certain that she will add
value, both for Sekura and for our customers, and we are very glad to have her
on board.”
Sekura Global will next be appearing at RILA Asset Protection Conference, April
29 to May 2 2018, at Gaylord Palms Resort in Orlando FL – you can meet Donna and
the rest of the team at Booth #309! |
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2017 Cyber Crime Results Are In
Three Reports/Surveys Prove It's a Worldwide Wild Wild West
"'Worst Year Ever’ in Data Breaches & Cyber
Incidents Around the World”
Online Trust Alliance Reports Doubling of Cyber Incidents in 2017
An annual analysis by the Online
Trust Alliance (OTA) found that cyber incidents targeting
businesses nearly doubled over the last year from 82,000 in 2016 to 159,700 in
2017. Since the majority of cyber incidents are never reported, OTA believes the
actual number in 2017 could easily exceed 350,000.
In the report, OTA analyzes data breaches, ransomware targeting businesses,
business email compromise (BEC), distributed denial of service attacks (DDoS),
and takeover of critical infrastructure and physical systems over the course of
a year. It highlights the Internet Society’s concerns around how large-scale
data breaches, uncertainties about how data is being used, cybercrime and other
online threats are impacting Internet users’ trust in the Internet.
OTA found that in 2017 there were 134,000 ransomware attacks on businesses,
nearly doubling that of 2016. In mid-2017 another type of ransomware attack
emerged—the ransom denial-of-service attack (RDoS). In this attack, criminals
send an email to domain owners threatening a DDoS attack that will make a
website inoperable unless a ransom (usually via Bitcoin) is paid. OTA recommends
proactive planning for crisis management, forensics specialists and law
enforcement, and suggests that organizations be prepared by setting up a Bitcoin
wallet in the event ransom payment is deemed necessary for a given incident. securitymanagement.com
Businesses Report All-time High Levels of Fraud,
Cyber and Security Incidents in 2017
Fraud, cyber, and security risks are at an all-time high, according to senior
corporate executives surveyed worldwide for the
2017/18 Kroll Annual Global Fraud & Risk Report.
The proportion of executives reporting that their companies fell victim to at
least one instance of fraud over the past 12 months increased to 84%, from 82%
in the previous survey. Levels of reported fraud have steadily risen every year
since 2012, when the reported occurrence was just 61%.
An even greater percentage of executives surveyed (86%) said their companies had
experienced a cyber incident or information theft, loss, or attack over the past
12 months, slightly up from 85% in 2016. Seven in 10 respondents (70%) reported
the occurrence of at least one security incident during the past year, compared
to 68% in the previous survey.
The report reveals that respondents are experiencing a heightened sense of
vulnerability to fraud, cyber, and security risks, with information-related
risks now being the area of greatest concern. As criminals and other threat
actors continue to find new ways to monetize confidential data, including
personal data, data assets are becoming increasingly valuable and attractive
targets.
For the first time in the report’s 10-year history, information theft, loss, or
attack was the most prevalent type of fraud experienced, cited by 29% of
respondents, up 5 percentage points from the previous year. This edged out theft
of physical assets or stock, long the most common type of organizational loss,
which this year was the second most frequently cited incident (27%).
Cyber attacks represent one of the most persistent threats to confidential
information. The reported level of occurrence for every type of cyber incident
included in the survey increased in the last 12 months. securitymagazine.com
Over a Third of Global Firms Breached in 2017
Over a third (36%) of global organizations were breached last year, a 10%
increase from 2016, according to new figures from
Thales.
The security and defense contractor polled 1200 senior IT executives in Germany,
Japan, India, the Netherlands, Sweden, South Korea, the UK and the US to compile
its
2018 Thales Data Threat Report.
It claimed that a staggering 67% of firms have now been breached, with more than
two-fifths (44%) of IT leaders claiming to feel “very” or “extremely” vulnerable
to data threats.
The report detailed a growing reliance on the cloud, with 42% of organizations
using more than 50 SaaS applications, 57% using three or more IaaS vendors, and
53% using three or more PaaS environments.
In total, 94% store or use sensitive data in cloud, big data, IoT, container,
blockchain and/or mobile environments — a trend seemingly exposing them to
greater risk.
infosecurity-magazine.com
Meet Chronicle: Alphabet's New Cybersecurity
Business
Google parent company Alphabet introduces Chronicle, which will combine a
security analytics platform and VirusTotal.
Alphabet, parent company of Google, Nest, and other ventures, today announced a
new independent business focused on cybersecurity. Chronicle is the latest
project to graduate from X, the internal research lab where Alphabet develops
new technologies.
Chronicle was built to help security and IT professionals detect and prevent
cyberattacks before they cause damage. The businesses will be split in two
parts: an intelligence and analytics platform to handle security-related data,
and VirusTotal, which Google acquired in 2012.
Part of the intent behind Chronicle is to help businesses deal with an increase
of data amid the security talent shortage,
writes Chronicle cofounder and CEO Stephen Gillett in a blog post.
darkreading.com
Biometric identification to be made available for all Mastercard users by April
2019
Mastercard has announced that all consumers will be able to identify themselves
with biometrics such as fingerprints or facial recognition, when they shop and
pay with Mastercard by April next year.
In practice it means that banks issuing Mastercard-branded cards will have to be
able to offer biometric authentication for remote transactions, alongside
existing PIN and password verification. It will also apply to all contactless
transactions made at terminals with a mobile device.
This shift to biometrics is part of Mastercard’s new action plan to help
banks and retailers to prevent fraud and improve the consumer experience in
the new digital environment.
retailtimes.co.uk
PCI Council publishes security requirements for MPIN entry standard
Today the PCI Security Standards Council (PCI SSC) announced a new PCI Security
Standard for software-based PIN entry on commercial off-the-shelf devices
(COTS), such as smartphones and tablets.
The PCI Software-Based PIN Entry on COTS (SPoC) Standard provides requirements
for developing secure solutions that enable EMV contact and contactless
transactions with PIN entry on the merchant’s consumer device using a secure PIN
entry application in combination with a Secure Card Reader for PIN (SCRP).
finextra.com
Tackling the IoT Security Challenge: A
Business-Minded Approach
Facebook, Amazon Snap Up Boston Cybersecurity Startups Confirm, Sqrrl
Can Robot-Run Warehouses Change The Landscape Of Urban Grocery Delivery?
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LPNN Special
Series - Top LP Leaders Week
Delivering LP Services
in Different Brands
Mark Stinde,
VP of AP, 7-Eleven
Originally Published 4-10-17
With the retail market
shrinking and e-commerce continuing to impact brick and mortar stores, the
likelihood of having to face a major career decision is higher now than ever
before.
As someone who successfully made the change from specialty to big box to
c-stores, Mark Stinde,
Vice President of Asset Protection for 7-Eleven, shares the experience and
advice that helped him at every step along the way.
Learn why going outside your
comfort zone is essential and why LP is LP regardless of the box.
Episode Sponsored By:
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to publish?
Contact us. |
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e-commerce
Sponsored by The Zellman Group
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Retailers Are So Wary of Fraud They’re
Rejecting Real Customers
Retailers are so worried about fraudulent purchases online, many say they’re
rejecting legitimate transactions out of fear that they may be fake.
Sixty-seven percent of retailers have online security measures that are
quick to cancel any transaction that raises suspicion, according to a survey
by Experian, a
global information-services company. When gauging all businesses -- a group
that also includes banks and telecommunications companies -- that figure
rises to 71 percent.
The concerns are causing them to leave money on the table, as companies go
to ever-greater lengths to prevent hacking attacks and internet security
breaches.
Companies have a strong incentive to err on the side of caution: Shares of
Chipotle Mexican Grill Inc. plummeted last year after it disclosed a data
breach, while the news that hackers stole the personal information of
millions from Equifax Inc. sparked a class action
lawsuit and outrage across the U.S.
“There is no silver bullet when it comes to stopping fraud,” said Kathleen
Peters, senior vice president of global fraud and identity at Experian.
“Retailers really have to find this way to show consumers that they’re
protecting them and balance that with an online experience that’s not too
heavy-handed.”
While only 5 percent of data breach incidents involve the retail sector,
according to a Verizon
report last year, the incidents are highly visible since they generally
involve well-known brands.
Companies are contending with criminals who are becoming more organized and
creative in the ways they impersonate legitimate customers online, Peters
said. The best way to counter this is to develop technology that lets them
better identify legitimate customers. Creating layered security that
protects customers without making transactions more cumbersome is still no
easy task, she said.
bloomberg.com
Amazon To Give Massachusetts 3rd-Party Seller Tax
Data
Online retail giant Amazon is telling its third-party fulfillment center vendors
in Massachusetts that it will hand over their tax information to the
Massachusetts Department of Revenue by Friday.
law360.com
Online Advertising: Hackers' Little Helper
Network of Fake Ad Agencies Distributed 1 Billion Bad Ads
The web is funded in large part through advertisements, but website users face
an increasing security risk: malicious advertisements.
Cybercriminals realized long ago that the online advertising industry, if
properly subverted, could be a near-perfect platform for distributing malware.
While the ad industry has clocked these threats and taken steps to improve its
defenses, their platforms continue to be manipulated by criminals, to the
detriment of users.
The latest evidence of this malicious push comes via advertising security
company Confiant. Late
last year, it began to notice patterns within the malicious advertising it was
blocking that pointed to a massive social engineering campaign.
"No one has ever gone to jail for ad fraud. It's an incredibly lucrative avenue
that is relatively safe for them to practice." —Louis-David Mangin, Confiant. govinfosecurity.com
To battle Amazon, Kroger eyes Alibaba alliance
Report: Sellers in two of Amazon’s
high-growth categories get hit with new fees
FedEx Reorganizes Units to Focus on
Cross-Border Ecommerce
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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-November.gif) |
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ORC News
Sponsored by
NEDAP Retail
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MARK YOUR CALENDARS
Upcoming San Diego
ORC Alliance Events
January 26, 2018
The
SDORCA Board, in partnership wit the Escondido Police Department and the San
Diego Police Department, intend to conduct the next plainclothes detail on
Friday, January 26th from 3PM to 8PM, with partners from San Diego PD and
various retailers working the same location from 1PM to 9PM.
February 28,
2018
The SDORCA Board, in partnership with 3SI, is
excited to sponsor a Credit card / gift card fraud course
facilitated by
Detectives from the Escondido Police Department. The training will be held on
February 28th 2018, from 10AM-12PM at the Escondido Police Department, and
includes lunch. Registration will be conducted through the
SDORCA site, so please
register.
March 20, 2018
To be more consistent and respectful to member's busy schedules, the
SDORCA Board will continue to strive to hold meetings on the third Tuesday of
the month on a bi-monthly basis. The next SDORCA Membership Meeting will be held
on March 20th, 2018 from 10AM to 12PM at the Escondido Police Department. Any
changes will be communicated through the website as soon as possible.
Registration for the meeting will open through the website and you will be
notified via email reminder.
For more information visit
https://sdorca.org |
North Brunswick, NJ: Two arrested in Credit Card
Fraud Ring and Aggravated Identity Theft conspiracy
Henry Abdul, 30, and Alexus Omowole, 22, are each charged by complaint with one
count of bank fraud conspiracy and one count of aggravated identity theft.
According to the complaint, between October 2015 and the present, Abdul and
Omowole participated in a "credit card takeover" scheme. A person who is not the
account owner or authorized user of a credit card account contacts the financial
institution and poses as the account owner in order to change the personal
information associated with the account. In this case, Abdul's home address in
North Brunswick was used as part of the takeover conspiracy, and both Abdul and
Omowole profited from the conspiracy by using several compromised credit cards
at various retail locations in New Jersey and elsewhere. The bank fraud
conspiracy charge carries a maximum potential penalty of 30 years in prison and
a fine of up to $1 million.
patch.com
Franklin, TN: Fragrance thieves struck repeatedly
at Macy’s at CoolSprings Galleria
Two Franklin suspects are facing felony charges after repeatedly stealing
armfuls of designer fragrances at the CoolSprings Galleria. Working with Loss
Prevention forces, FPD Flex Officers identified Jonathan Bass and Lindsay King
as the suspects captured on video stealing more than $1,500 in fine fragrances
from Macy’s on Jan. 15 – and then again on Jan. 17. Bass was captured on video
stealing fine fragrances, again, on Jan. 18 – that time to the tune of $566.
Bass returned on Jan. 19, stealing another $110 in fragrances while King waited
in their getaway car in the parking lot.
brentwoodhomepage.com
 
Lexington, KY: Kroger Employee arrested for theft
of $14,000 worth of Meat
Andron Burns, 35, smiled for his mugshot after Lexington Police arrested him for
allegedly stealing more than $10,000 of meat and merchandise from the Leestown
Kroger, where he worked. According to the police citation, Kroger's Loss
Prevention officials told police they have "surveillance footage" of Burns
stealing from the store. The report states Burns "admitted to taking over
$14,000 of merchandise over a four-month period" dating to October 2017. Police
say Burns admitted to selling the merchandise to three different individuals,
but would not divulge any names. The report says he received only $30 for the
merchandise.
lex18.com
West Whitehead, PA: Police seeking 2 in $900
Macy’s Exton Mall theft
West Whiteland police announced on Wednesday that they are investigating the
alleged theft that occurred on Tuesday at approximately 12:45 p.m. at the Macy’s
store located in the Exton Square Mall. Police said the two suspects allegedly
sprayed a loss prevention officer with pepper spray. Po lice recovered the bag
that contained more than $900 worth of merchandise. The bag was determined to be
a homemade booster bag.
dailylocal.com
Bainbridge, GA: 3 Arrested in Ag-Pro (John Deere) Burglary
/ theft of $85,000
Springfield, PA: Man arrested following $1,000 Theft of
Baby Formula from Babies R US |
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Association News
Visit the ORC Resource Center
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Retail Crime News
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Shootings & Deaths
Gwinnett County, GA: Armed gunman shot and killed
by Police at Strip Mall
It happened at a strip mall on Peachtree Industrial Boulevard in Buford before 4
a.m. Thursday. Investigators said a 911 call came in about a suspicious man who
was armed with a gun. Officers responded to the location and found the suspect
with a black handgun on his waist. Investigators said the officers tried to talk
with the man, but one officer was forced to fire multiple rounds when the
suspect raised his weapon and pointed it at them. The suspect was shot and
killed at the scene.
fox5atlanta.com
Update - Fort Mill, SC: Man charged with
19-year-old's Murder at C-Store; Police say ‘random act of violence’
Karson Bailey Whitesell was an employee at the store, officials later confirmed.
Mendez was taken into custody following the shooting. On Wednesday, he was
charged with murder and possession of a firearm during the commission of a
violent crime and denied bond. "I want to take the opportunity to clarify that
this incident was not domestic violence related, nor was it the result of an
armed robbery attempt," Fort Mill Police said.
wcnc.com
Update - Vernon Township, PA: Suspect in GNC
Store Employee’s Murder, Robbery, and Theft heads to trial
A man charged with fatally stabbing another man is headed to trial. A Mercer
County man is heading to trial facing murder, robbery, and theft charges. The
crime happening at a GNC store in Vernon Township. Adam Greenlee is accused of
killing 21-year-old Patrick Kozminski on November 30th. The incident happened at
the GNC Store in Vernon Township. Investigators saying Greenlee was a former
employee of the store, working there in 2015. Investigators allege Greenlee
killed Kozminski while robbing the store of about $250 from the cash register
and safe.
yourerie.com
Roseville, MN: No injuries reported in shooting
in parking lot of Rosedale Center Mall
Police investigated a report of possible shots fired Wednesday night at the
Rosedale Center's parking lot. Officers responded just before 8:40 p.m. on a
call of possible shots fired. Police found a vehicle that appeared to have been
hit by bullets. But officers say they did not find any victims or suspects.
Police do not believe that there is any risk to the public.
kare11.com
Robberies & Thefts
Feds, gun industry trade group launch Operation
Secure Store
The gun industry’s biggest trade association launched a new initiative this week
aimed at curbing firearm thefts from licensed dealers. Operation Secure Store —
a partnership with the Bureau of Alcohol, Tobacco, Firearms and Explosives —
will help federally licensed firearms dealers “make well informed
security-related decisions to deter and prevent theft.” “No one wants to prevent
the theft of firearms more than the licensed retailers that sell them,” said
Stephen L. Sanetti, NSSF president and chief executive officer. “There is no
one-size fits all solution to helping prevent thefts from firearms retailers,
which is why Operation Safe Store will provide access to information and
training to allow retailers to make the decisions that are right for them.” Gun
store thefts rose across the country in 2016, according to a report from the
Center for American Progress. The ATF recorded more than 8,000 guns taken from
dealers in burglaries and robberies in 2017 — a 3 percent increase over 2016 and
more than double the amount stolen in 2013.
guns.com
Broken Arrow, OK: Man presents handgun when asked
for receipt during Walmart robbery
A Tulsa man pulled a handgun on a Walmart employee Tuesday after the worker
requested a receipt for merchandise in his possession, Broken Arrow police said.
The man was pushing a cart past registers out of the store, in an effort to
avoid paying. Jack Allen Campbell, 68, was arrested later after police tracked
him to his residence. The employee told police that after Campbell was asked for
the receipt, Campbell pulled a handgun and said “here’s your receipt, now shut
up,” according to an affidavit.
tulsaworld.com
Houston, TX: Police say convicted felon who once
fired at officers arrested at Pawn Shop smash and grab
Police say a convicted felon was one of four men who attempted a smash and grab
at a Houston pawn shop. Investigators say neighbors called police when they saw
several men using a truck and chains to pull the cage off the front of Spring
Branch Jewelry & Loan pawn shop.
abc13.com
Stockton, CA: Police in California are searching
for a robbery suspect they believe is 11 years old
The child rolled up to a convenience store on his skateboard, before entering
the store with a bandana over his face, armed with a pistol and demanding money.
The clerk refused to open the cash register and she yelled for a fellow
employee. The young suspect then fled the scene.
abc13.com
Winchester, VA: Two men Arrested in Lowe’s store
Robbery in Rutherford Crossing Mall
Jeremy A. Tasker, 27 and George S. Schoppert were arrested by West Virginia
Authorities and are awaiting extradition back to Virginia. Schoppert is believed
to be the robbery suspect, and Tasker is believed to have been the driver of the
getaway vehicle. The robbery occurred at 11:34 a.m. Monday. No one was injured
during the robbery.
journal-news.net
Plymouth, PA: Five Guys Burgers Employee arrested for
theft of $3,000 in cash
Fort Myers, FL: Winn Dixie Employee attempts to cheat
customer out of $595 in Lottery Winnings; he was an Agent with FL Lottery
Commission
Sentencings & Arrests
Jefferson City, MO: Former Cricket Wireless Employee
pleads guilty to 3 Cricket store Burglaries; 5 years’ Probation
Bentonville, AR: Man sentenced to 24 years for 2 Dollar
General Armed Robberies
Fort Worth: Haltom’s Jeweler Robber Sentenced to 262
Months in Federal Prison
Providence: Identity Thief Opens Credit Card Accounts -
Purchases $38,126.62 - Gets 48 Months in Prison
Counterfeit
Secret showroom appeared to hold $9.6 million in
luxury fashion. None of it was real
At first glance, the West Miami store called U.A. Exclusive sold generic clothes
and perfumes. But in a secret back room was a fashion-lover’s dream: Row after
row of Gucci purses, Prada shoes and Dolce & Gabana watches. The staggering
amount of merchandise would have been worth nearly $10 million — if any of it
was real.
Miami-Dade Police on Wednesday announced the arrest of the store’s owner, Ulisis
Valencia, who was charged with selling counterfeit goods out of the modest store
on the 6400 block of Southwest Eighth Street. Federal agents tipped off county
police about the goods being sold from the back of the business. Last week, a
group of Miami-Dade police detectives visited the store and saw the door to the
back room open, according to an arrest report. The inspection ended with drama.
One employee rushed to shut the door. Two customers suspected of trying to buy
counterfeit goods took off running. Valencia’s stepmother even “attempted to
take flight out of the rear door, but was detained by the detectives in the rear
of the business,” according to a report by Miami-Dade Detective Michael Hufnagel.
miamiherald.com
Sandusky, OH: Sandusky police seize counterfeit $100 bill
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
C- Store – Sioux Falls, SD – Armed Robbery
•
C-Store – Jones Creek, TX – Armed Robbery
•
C-Store – Idaho City, ID – Armed Robbery/Shooting
•
C-Store – Stockton, CA – Armed Robbery
•
C-Store – Tulsa, OK – Armed Robbery/ clerk shot & wounded
•
C-Store – Washington, DC – Armed Robbery
•
C-Store – Hillsborough County, FL – Armed Robbery
•
C-Store – Nashville, TN – Armed Robbery
•
Currency Exchange – Chicago, IL – Armed Robbery / Store
Owner shot and killed
•
Dollar General – Lumberton, NC – Armed Robbery
•
Dollar General – Canton Township, PA – Armed Robbery
•
Game Store – Newport, TN – Burglary
•
Grocery Store – Alton, IL – Burglary
•
Liquor Store – Muncie, IN – Armed Robbery
•
Lowe’s – Winchester, VA – Armed Robbery
•
Metro PCS – Huntington Station, NY – Armed Robbery
•
Pawn Shop – Houston, TX – Burglary
•
Pizza Hut – Elizabeth City, NC – Robbery
•
Restaurant – Idaho Falls, ID – Burglary/Shooting
•
Rite Aid – Fresno, CA – Armed Robbery
•
Sheetz – Greenville, NC – Armed Robbery
•
Walgreen’s – Las Cruces, NM - Armed Robbery
•
7-Eleven – Madison Height, MI – Armed Robbery
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Daily Totals:
•
19
robberies
•
4 burglaries
•
4 shootings
•
1
killing |
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Home of the Industry's
Original
On the Move
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Roy Greto promoted to Manager of Physical Security and LP Support for
Goodwill Manasota |
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Submit Your New Hires/Promotions
or New
Position
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Featured Job
Listings
Sponsored by NuTech National
Feature Your Job Here For 30
Days -
70% Aren't On the Boards |
Featured Job Spotlights
VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic
planning and execution of the company's Loss Prevention program across more than
400 stores nationwide, and ecommerce. Reporting to the CFO, this position has
overall leadership responsibility for leading the charge in driving shrink
reduction... |
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Senior Financial Analyst
Lake Buena Vista, FL; Orlando, FL
This role is responsible for identifying potential
fraud and privilege abuse at the Walt Disney World Resort, across all lines of
business including but not limited to: merchandise, food & beverage, rooms,
ticketing, and employee privileges. Fraud is identified through exception
reporting by using in house systems and databases to establish trends for
investigations... |
Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to
REI’s success by supporting improved profitability for the co-op through reduced
inventory shrinkage, improved margin, reduced Workers Comp and GL claims and
premiums, retail and supply chain management... |
Regional Asset Protection Director
Seattle, WA
The Regional Loss Prevention Director will lead Loss Prevention
programs for designated Districts and Stores within assigned Region. Reviews
Loss Prevention program processes in stores to drive shrink reduction and bottom
line profits. Provides leadership to LP teams and stores in the management of
critical incidents... |
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District Loss Prevention Manager
Portland, OR
DICK’S Sporting Goods is seeking an experienced
multi-unit Loss Prevention manager for our Portland, OR district. Leaders in our
organization are passionate about supporting the True Athlete in everything we
do! |
Regional Manager Loss Prevention, Audit & Firearms
Compliance
Nashville, TN
The Regional Loss Prevention Manager is responsible for the control and
reduction of shrinkage at the stores in their Territory. Investigates and
resolves all matters that jeopardize or cause a loss to the company's assets... |
Regional Loss Prevention Manager - Pacific Northwest
Sacramento, CA
● Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports.
● Monitors compliance with loss prevention policies and
programs including routine audits/checklists for internal/external controls... |
Market Asset Protection Manager - Northern WI
St. Charles, IL
The individual selected for this position works collaboratively with Market
Directors and Store Directors to support a Culture of Safety and 200%
accountability. This position ensures the execution of programs surrounding the
safety of people, the security of assets, compliance with internal and
regulatory standards and the prevention of shrink within the assigned market,
thru root cause analysis, deployment of solutions that protect the assets of the
organization and audit to determine the effectiveness of the initiatives as
designed... |
Retail Asset Protection Team Leader
Cadillac, MI
Collaborates with the Market Asset Protection Team leader and Store Leadership
to support a Culture of Safety and 200% accountability. Oversees and ensures the
effectiveness of the asset-protection, safety and fire-protection efforts and
stock loss reduction... |
Regional Manager Loss Prevention - Los Angeles
Los Angeles,
CA
The Regional Asset Protection Manager is responsible for the
management of the Asset Protection function to a group of the 1,200 campus
stores Follett operates. The RAPM guides the implementation and training of
Asset Protection programs, enforcement of policies and procedures, auditing,
investigations and directing of shrink reduction efforts... |
Featured Jobs
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Living Spaces -
Director of Safety, California
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Safeway Inc. -
Regional Corporate Safety Director,
Boise, ID
•
Fresh Thyme Farmers Market-
Asset Protection Director,
Downers Grove, IL
• Bath & Body Works -
Brand Director Asset Protection,
Reynoldsburg, OH
• Dollar
General -
Director of Loss Prevention - Nashville,
Goodlettsville, TN
•
Goodwill Industries of Southern Oklahoma
& North Texas, Inc. -
Loss Prevention & Risk Manager - Lawton, OK
•
Academy Sports & Outdoors -
Safety Director, Katy, TX
• Walgreens -
Director, Asset Protection Solutions, West
Chester, OH
• Rue 21 -
Director of Loss Prevention, Warrendale, PA
•
Hannaford -
Director of Asset Protection,
Scarborough, ME
•
Charlotte Russe -
Manager Loss Prevention and Safety,
San Francisco, CA
•
Food Lion -
Director of Shrink, Salisbury, NC
• belk -
Manager of Corporate Security & RMC,
Charlotte, NC
•
Apple -
Secrecy Program Manager, Santa Clara
Valley, CA
•
REI -
Senior Security Shared Services Manager,
Bellevue, WA
•
PWC -
Cybersecurity & Privacy - Director, Various
Locations
• Hallmark -
Director of Information Security, Kansas
City, MO
•
Weis Markets -
Organized Retail Theft Investigator,
United States - Various Locations
• Wireless Vision -
Director of Loss Prevention,
Greater Detroit Area |
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Daily Jobs
Appearing One Day Only
View our Internet Jobs Archives
here
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Asset Control Mgr - BJ's Wholesale Club
- Bowie, MD
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LP Manager - Distribution Center -
Bob's Discount Furniture - Aberdeen, MD
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Regional LP Manager - West Coast -
Crate & Barrel - Pasadena, CA
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LP/Safety & Reception Coordinator -
Eddie Bauer - Bellevue, WA
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Regional LP Manager - Family Dollar -
Oklahoma City, OK
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LP Supervisor - Kohl's - Racine, WA
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LP Supervisor - Kohl's - Crete, IL
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LP Supervisor - Kohl's - Michigan City,
IN
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Market ORC Manager - Lowe's - Beckley,
WV
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LP & Safety Manager - Lowe's - Forest
City, NC
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Market AP Manager - Meijer - Dayton, OH
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Area Manager AP (All facilities) -
WalMart - Cheyenne, WY
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Area Manager Safety - Worlds of Fun -
Kansas City, MO
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Your Career
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Build the Team of Your
Dreams
How to Build Engaged and Resilient Teams
As a leader, you've probably heard you're only as good as your team. Your team
has a direct effect on your organization's success so it's key that you have an
engaged and resilient group of employees on your team. Here's how you can build
both of these traits in your workplace.
Get on board
The Four Fundamentals of Building a
High-Performance Team
A team is more than just a group of people. The task of turning individuals into
a high-performing team is a specialized task that largely falls on the leader's
shoulders. It's a strategy that can be broken down into four key fundamentals
that are important when keeping your team at the top of their game.
'Maverick status'
How to Build the Amazing Team of Your Dreams
Building a great team isn't a matter of luck, it's all about hiring the right
people who have a great chemistry together, or even just good timing. The most
productive teams are built intentionally. Here's how any leader can build a
great team, and what to look for when doing so.
Look for loyalists
This Perceived Weakness is One of the Best Ways
to Build an All-Star Team
At work, the fear of looking vulnerable will cause people to go to great lengths
to hide their weaknesses and that restricts their ability to connect with
employees, or fellow staff. Intuit CEO, Brad Smith, says that connection is what
helps build an All-Star team. Being open about weaknesses could be the key to
unlocking potential.
Vulnerability takes courage |
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Tip of the Day
Sponsored
by Vector Security Networks
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As all of us
progress in our careers, we carry our past with us. And as one pointed out
yesterday in response to our tip, that past is written in "indelible ink"
that can't be simply erased in the process of attempting to reinventing
ourselves. On the contrary, it must be recognized, accepted, and critically
reviewed for any of us to successfully reinvent ourselves. Self-reflection
and self-assessment is a difficult task for all of us, however, without it
how are we to truly grow. Reinventing one's self is not a transaction, it's
a process that continues through life and can only happen if we're honest
with ourselves and truly willing to make changes. But in paraphrasing a
famous 20th century philosopher, Joseph Campbell, he said we are today what
our yesterdays made us, but we can be tomorrow whoever we wish to be as long
as we start being it today. It may not be simple, but it does start with a
first step.
Just a Thought,
Gus
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