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February 6, 2013

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Rue 21 promotes two Loss Prevention Executives

Dan Horowitz was promoted to Director of Loss Prevention for Rue 21. Prior to this promotion Dan was a Senior Regional Loss Prevention Manager since 2004. Dan has held other loss prevention positions with retailers including FAO Inc. and Zany Brainy. He holds a BA in Finance from Penn State University. Congrats Dan!

Justin Bowers was promoted to Senior Regional Loss Prevention Manager for Rue 21. Justin has been with Rue 21 for about five years. Prior to joining Rue 21 he was a District Loss Prevention Manager for Gap Inc./Old Navy for three years, and an Assets Protection Team Leader for Mervyns. Congrats Justin!

Violent Crimes, Armed Robberies on the Up  US crime statistics from 2012 shows the violent crime rate, which includes armed robberies, rose an astounding 17 percent - bucking a decrease in that statistic previously saw over the past 20 years. Reporters are saying it is becoming a national crisis. (Source

Credit card group takes swipe at NRF 
The National Retail Federation has been outspoken in its criticism of credit card fees and now a group called the Electronic Payments Coalition that represents credit unions, banks and payment card networks is firing back, claiming that the retail lobby is making false statements regarding checkout fees. As a result of a major class action settlement agreement between retailers and the payments industry, Visa and MasterCard agreed to retailer demands that they remove their longstanding “no surcharge rule” which protected consumers from these fees, the group stated. As of Jan 27,2013 consumers can be charged a "checkout fee." (Source

CEO of Recreational Equipment Inc, known as REI - nominated to lead Interior Department by Obama  Sally Jewell is the president and chief executive officer at the outdoors company Recreational Equipment, Inc., known as REI, which sells clothing and gear for outdoor adventures with more than 100 stores across the country and does $2B a year in sales. (Source

Citi Trends eliminates the Director of Loss Prevention position  Six months ago they eliminated two Regional LP Manager roles and now this one late last week. That makes three eliminated in three weeks.

Delhazie America cuts continue with 33 Florida Sweetbay grocery store closures and more divisional exec.'s including at its Food Lion group  Yesterday's announcement about 25% executive level cuts at their New England Hannaford chain comes after these stores they closed last week in their southern division in Florida. Delhaize America, which owns Food Lion and other supermarkets, is laying off 350 corporate workers, including an unspecified number at the company’s Salisbury, N.C., headquarters of Food Lion. The company is also closing 150 open positions, for a total of 500 job cuts. Delhaize America is a subsidiary of Delhaize Group, a Belgian grocery company. (Source (Source

Basha's supermarket chain hit with cyber attack, customer info compromised 
Chandler-based Bashas’ Supermarkets was the victim of a cyber attack on its online systems, and customer payment information was compromised. “We are cooperating with federal law enforcement officials to undergo a thorough and exhaustive investigation,” Bashas’ spokeswoman Kristy Jozwiak said via email. (Source

$3.4M in counterfeit goods seized at two Ohio airport shipping hubs  Federal customs officials say bogus Super Bowl jerseys are among $3.4 million in counterfeit goods that have been seized from shipping hubs at two Ohio airports. (Source

Apple cargo theft ring busted with one pleading guilty in Prince George County 
A Maryland man was convicted Monday of conspiring to commit three armed robberies of Apple delivery truck drivers. Blackman and his co-conspirators robbed delivery trucks in Prince George's County, Md. and Fairfax County, Va. Authorities said Blackman sold the majority of the products he obtained and split the profits with his conspirators. Apple suffered a loss of over $130,000. (Source

Loveland, CO Police Department's holiday shoplifting deterrence project resulted in a 30% reduction  Using available funds in the department, officers were stationed around popular shopping districts from Dec. 5 through Dec. 23, 2012 and staffed 54 shifts and 322 man-hours at the various locations -- almost double what was staffed in 2011. Stores estimated an increase in shopper volume of more than 4 percent over 2011. Police had a presence at Jax Mercantile, Kohl's, Sportsman's Warehouse, Target and both city Wal-Mart locations. "If you can find any police project or program that reduces a certain crime by 30 percent, I would say that's hugely successful," said Sgt. Bob Shaffer. (Source

Updated video: Zales Jewelry Store Robbery; 128k in Rings Stolen  The robbery at the Fashion Centre at Pentagon City took place Monday morning. (Source

Suspect pleads guilty in GameStop slaying in Marietta, Georgia.  Patrick Gray Graham will accept life without parole for the murder he committed during an armed robbery of a GameStop store. Graham was accused of killing Store Manager Matthew Cherry and additional counts of kidnapping and armed robbery. (Source

Casey’s General Store robbed in Pontoon Beach, IL; employees held at gunpoint.  The robber was quickly capture by police in the backyard of a nearby home following the robbery of $650 from the store. Police stated that the man walked into Casey’s General Store pointing a gun at the associates. (Source

Clarkston police search for shooter in video store robbery.  A Clarkston, Georgia store clerk, shot during a robbery at a video store, was recovering at a local hospital as police continued to search for the gunman. Clarkston police responded to a report of a person shot at T&T Video just before midnight Tuesday. The store appears to carry mostly Korean films. Gambling machines could also be seen inside. The suspect shot the store clerk, a 19-year-old man, once. The bullet entered the teen's arm and then his stomach. He was taken to Atlanta Medical Center in critical condition. The shooter fled the scene. (Source

Three men sought in armed robbery of Frederick, MD jewelry store.  Three masked gunmen robbed Colonial Jewelers in downtown Frederick Tuesday, exposing ten store employees to pepper spray during the incident, according to city police. Employees who were exposed to pepper spray were treated on scene. There were no other injuries. (Source

Teen aged suspect arrested for smash and grab in a Stockton Jewelry store.  Police acted on a warrant searching the home of a 16 year old female who was believed to be an accomplice in the robbery. Police located items from the robbery inside her bedroom and she was arrested. The 18 year old friend was later picked up by the Calaveras County Sheriff’s Department. The two suspects were believed to be responsible for the smash and grab of nearly $2000 of merchandise from Firefall Jewelers. (Source

Former Walmart associate charged with under ringing $6750 of merchandise in Decatur.  On at least six occasions, Bee Dozier under rang merchandise for her sister-in-law, now both have been charged. The sister in law has had 26 previous felony convictions on her record. Dozier was also accused of eight additional transaction of under ringing for other friends and unknown accomplices. (Source

Sport Authority shoplifter in Palm Beach County strikes again.  Police are seeking the identity of a man who stole $2500 in merchandise from the Sports Authority. The first theft occurred on January 11 when the suspect placed nine pairs of shoes in a shopping cart and walked out the front door. (Source

Police arrest four in Menards vandalism case; damages could be up to $300,000. The Menards home improvement store scheduled to open in April in southwest Kansas has been heavily damaged by vandals. Garden City police say four juveniles entered Menards through an unlocked door late Saturday or early Sunday. They used two forklifts to spill 86 five-gallon containers of industrial paint and 11 one-gallon containers of the paint throughout the store. (Source

Quarterly Same Store Sales Results

CVS Caremark Q4 up 4%, revenue up 17%
Ralph Lauren Q3 up 4%, retail sales up 6%

January Same Store Sales Results

Walgreens up 3.7%

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Vendor Spotlight
Axis Communications

Axis Introduces Interactive 3D Camera Visualization Content for Autodesk® Revit® CAD Software

Axis Camera Families allows architects, engineers and security system designers to interactively virtualize camera layout and fields of view during building design;
Models include detailed metadata for Building Information Modeling

CHELMSFORD, Mass. – February 5, 2013 – Axis Communications, the world leader in network video, today launches a strong addition to its toolbox for security system designers with the introduction of Axis Camera Families, a collection of 3D surveillance camera models to be used with Autodesk® Revit® software.

Based on direct feedback from the Axis Architecture & Engineering (A&E) community, Axis Camera Families includes detailed metadata required for Building Information Modeling (BIM), such as power requirements and mounting accessories, and the camera models created for use in Autodesk Revit 3D CAD building layouts will allow security system designers to interactively visualize camera coverage, select the proper Axis cameras for surveillance needs and optimize the system layout (See demo video).

“We have used Axis Camera Families in CCTV designs for our clients,” said Todd Kotlaba, Associate & Systems Project Manager at TLC Engineering for Architecture, who received an early release of Axis Camera Families. “The true 3D models of the cameras provide us with the ability to run clash detection and conflict avoidance simulation with other building systems, such as mechanical, electrical and plumbing, to avoid routing conflicts and obstructions to a camera’s intended field of view.”

With the new 3D models in Axis Camera Families, security system designers can place different Axis network camera icons directly into CAD building plans to illustrate what the real life camera set-up will look like once installed and simultaneously showcase the areas that the surveillance system will cover. This allows designers to see exactly how the cameras fit into the building layout while helping to reduce unexpected blind spots by easily detecting if a camera’s field of view will be obstructed by columns or walls.

Kotlaba continued, “Axis Camera Families is extremely helpful for our clients that often cannot visualize what will be seen when construction is complete. The information also identifies pixels per foot for the camera selected, which helps meet our client’s expectation for the quality of the viewable image and recording resolution.”

With Axis Camera Families, security system planning can now be completed as an integrated part of building design using the same exact tool flow used by architects and engineers. Users of the CAD system can also access information about each camera, such as the model number, mounting accessories, power consumption and resolution.

"The role of the professional consultant is one of the most valuable in the surveillance design process, and Autodesk Revit has become a prolific tool for our A&E community,” said Jack Meltzer, A&E Program Manager at Axis Communications, Inc. “By listening to their wants and needs, well designed Revit models using Axis Camera Families can now improve planning and work efficiency by allowing architects and engineers to showcase an interactive representation of camera functionality that clearly demonstrates the different fields of view. This will result in more effective value engineering, device placement, conflict identification and aesthetic coordination.”

Axis Camera Families for Autodesk® Revit®, which includes the vast majority of Axis network cameras, is available today free of charge for existing Axis partners and members of the Axis A&E Program.

Note: BIM is a concept where all components in a building, such as walls, doors and plumbing, are compiled in a CAD database to provide a complete picture of every detail included in the design. This database is not only used in planning and constructing of the building, but also throughout the building’s entire lifespan to plan maintenance and management initiatives.

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.

ORC News
Old Navy employee spots ID thief trying to open a second credit card in the same store in one week & hitting stores in multiple states  The employee at the East Towne Mall Old Navy in Madison spotted the same woman trying to open a second credit card under a different identity. The suspect has hit multiple stores with four different names and may be hitting retailers in multiple states trying to cash in on gift cards. (Source

AT&T Manager arrested for stealing $23,000 in phones from his Jacksonville store.  Darren Pith, 34, is accused of stealing 40 phones over the last few months. The investigation began after Pith was transferred from one AT&T store to manage another location. Pith was selling the phones to an individual he claims to have meet on Craigslist. (Source

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Thought Challenge

Thought Challenge Review

What is the true cost of "False Positives?"

by Fran Clark
V.P. Business Development
Profitect, Inc.

as published on October 3, 2012

A False Positive (FP) is when you investigate what you think is a problem for the company, it turns out to be a normal, valid transaction. FP does NOT mean that what you found wasn't fraud. I believe that any time you research what you believe to be a problem and it was a pricing, training, process or compliance issue... its isn't a false positive. A VP of Asset Protection for a top 10 retail organization once told me that his FP's were anywhere from 50%-90%. To me, that's a massive investment in investigation time.

For responses to my question, I won't disclose names of person, company or products referenced. I will publish the results of my findings. Perhaps a good study would be to find out how many FP's your department has for a month or a quarter... just for you own information. Fran can be emailed at


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Today's Daily Job Postings From the Net -
Appearing One Day Only

Loss Prevention Mgr
Alpharetta, GA
Loss Prevention Mgr
Springfield, OH
Loss Prevention Mgr
Aventura, FL
Exec Team Leader AP
San Antonio, TX
Manager, Corporate Security
Minneapolis, MN
Exec. Team Leader AP
Beaverton, OR
Exec. Team Leader AP
Northeastern PA
Analyst II, Process-Security
Sports Authority
Englewood, CO
Sports Authority
Loss Prevention Mgr
Tampa, FL
Sears Holdings Corp
District LP Mgr
Long Island, NY
TJX Companies
Regional Loss Prevention Mgr
CVS Caremark
Akron, OH
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Asset Protection Mgr
Home Depot
Manchester, NH
Home Depot
Dept Mgr Store LP & Safety
Wareham, MA

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Dan Horowitz was promoted to Director of Loss Prevention for Rue 21.
Justin Bowers was promoted to Senior Regional Loss Prevention Manager for Rue 21.

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Your Career
Sponsored by 3VR
Weirdest Job Interview Questions  Recently, we covered Glassdoor's 50 most common interview questions and how to ace them. Glassdoor also released a list of the Top 25 Oddball Interview Questions for 2013, from companies such as Google, JetBlue, and Kraft Foods. (Can you top them?)

How to Say 'Look at Me!' to an Online Recruiter  IF you are thinking of looking for a job this year, or are already searching for one, be warned: for some job seekers, the rules have changed. Technology and social media have altered the way some employers consider candidates. (Not a good route)

Stop Focusing on Your Performance  On the surface it seems easy to remember but in reality it’s almost impossibly difficult, because much of what we do feels like a performance. Even little things — leading a meeting, having a hallway conversation, sending an email — are followed by a silent but ever-present question. (How'd that go?)

How to Make it Through Personal Difficulty at Work  One of the things that distinguishes (most) adults from (most) children is their level of emotional self-control. Most grown-ups don't say "You're mean and I hate you!". (The minority)

CVR Video Surveillance - Video Intelligence


Tip of the Day
Sponsored by Vector Security

The age of the email has truly changed the way humans communicate both personally and professionally, with emails becoming that fast pitch right down the middle and stinging the catcher's hand when they least expect it, and oftentimes first thing in the morning before you've even had time to drink your first cup of coffee. It has almost become an accepted practice for many to compose their negative or conflicting thoughts about the day's events or conversations and push that send button after everyone has left so they don't have to face the receiver and so that they can almost act innocent the next day as if some imposter sent it the night before. It's almost as if the email world has offered some sort of anonymity to senders, even when it comes from their own address.

Just a Thought,

Gus Downing

Gus Downing

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Vector Security

University of Florida, Security Research Project - Request the 2011 National Retail Security Survey: Final Report. Email Dr. Hollinger. You must send your name, title, company and address to receive password to open the .pdf file.

The Library of Loss Prevention - Search data now...


2012 Thought Challenge Committee

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March 10-13, 2013
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