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The D&D Daily Mobile Edition

February 21, 2014

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The LP Industry's #1 News Source - Informing, Educating and Instilling a sense of community


 

News Brief
Sponsored by WG Security Products, Inc.

FMI leading the way on the fight against counterfeiting - The Trading Partner Alliance Announces Release of CPG Industry Brand Protection Report  The Trading Partner Alliance of the Food Marketing Institute (FMI) and Grocery Manufacturers Association (GMA) today announced the release of the 2013 best practices guideline “Brand Protection and Supply Chain Integrity: Methods for Counterfeit Detection, Prevention and Deterrence,” completed in collaboration with Inmar and Authentix. This guideline acts as a call to action to stop the flow of counterfeit consumer products in commerce and a commitment to the development of industry recommendations. The best practices provide guidance for manufacturers and retailers on how to minimize the financial and reputational damage associated with counterfeiting of genuine branded products. Also included are recommendations for a response protocol when counterfeit incidents occur and a benchmarking tool for assessing anti-counterfeit practices that manufacturers and retailers can use to develop effective brand protection programs. Plus, there are case studies, risk assessment tools for the CPG manufacturing and retail industries and results from a consumer survey about counterfeit goods. (Source fmi.org)

Wal-Mart Forecasts More Than $200M in FCPA Costs  Wal-Mart said Thursday it expects to spend more than $200 million in the next fiscal year on investigations related to potential foreign bribery violations. In a securities filing made Dec. 6, Wal-Mart said it had spent $224 million in the first nine months of fiscal 2014. The company spent $157 million in 2012. Wal-Mart disclosed in late 2011 that it was under investigation by the U.S. Justice Department and the Securities and Exchange Commission for potential violations of the Foreign Corrupt Practices Act, a law that bars bribery of foreign officials for business purposes. The company has said it’s cooperating with U.S. investigators, as well as with Mexican authorities conducting their own probe. (Source wsj.com)

StopLift introduces self-checkout security tool
StopLift Checkout Vision Systems is introducing the Self-Checkout Accelerator, which is designed to immediately flag unscanned merchandise at the checkout and alert the attendant before the customer leaves the checkout, improve customer service at the self-checkout, and prevent false alerts and interventions. Self-checkout companies such as NCR and Fujitsu have already been working with StopLift to directly integrate their self-checkouts with the Self-Checkout Accelerator system, which also prevents false alerts, e.g. a purse on the conveyor belt. (Source chainstoreage.com)

APG Cash Drawer releases Bluetooth interface
APG Cash Drawer LLC is releasing the BluePro Bluetooth interface for cash drawers. Now available for purchase through APG's distribution partners, the BluePro Bluetooth interface will enable cash drawer control via Bluetooth communication and allows retailers to wirelessly synchronize and create a one to one relationship between the cash drawer and tablet. (Source chainstoreage.com)

Roof collapses at Fort Wayne, In., Glenbrook Mall - snow blamed  A hallway at Glenbrook Mall in Fort Wayne is closed from Auntie Anne’s to the Harley store and to the TGI Friday’s entrance doors as crews work on a partial roof collapse. Mall signs indicate the hallway is “Closed for construction.” A structural engineer was at the mall for a couple of hours and did deem the rest of the mall safe. (Source wishtv.com)

Dots Gets OK for Bankruptcy actions
Bankrupt retailer Dots has received approval from a Newark bankruptcy court to hold an auction of its assets on Wednesday. The firm’s chief executive officer Lisa Rhodes left the firm last week. According to bankruptcy court records, Gordon Brothers Retail Partners is the stalking-horse bidder and the agreement on file with the court is calling for a going-out-of-business sale beginning in March and ending in May. There is still the possibility, however remote, that a buyer for the chain might enter the auction process on Wednesday. (Source wwd.com)

Risk of cargo theft 'severe' in Mexico: FreightWatch  Mexico, Brazil and South Africa have earned a 'severe' risk rating for cargo theft, a report by FreightWatch International Inc. said. The report said in Mexico, cargo thefts increased more than 14% year-on-year in the fourth quarter of 2013, Land Line Magazine reported. Warehouse robberies have increased, accounting for 3% of all thefts in 2012 and 6% in 2013. The report said "hijacking is a constant and serious concern in Mexico." (Source businessinsurance.com)

South Jersey Township considering ordinance charging retailer's fees for shoplifting calls to police  At first, there were no arguments from local business owners Thursday when township officials and police discussed the scourge of shoplifting in Deptford’s booming commercial district. But late in the event, some were bothered at the mention of a soon-to-be proposed ordinance that would impose a fee on businesses for shoplifting calls deemed excessive. One version would impose a fee for an excessive amount of shoplifting calls to police after which the business doesn’t file a complaint. The other would impose fees on such calls beyond the threshold, regardless of whether complaints were filed. (Source nj.com)

Wal-Mart announces it'll double down on smaller format openings - Neighborhood Markets and Express stores - this means LP jobs  Just four months after announcing plans to open between 120 and 150 small format stores under the banners of Walmart Neighborhood Market and Walmart Express the company upped its growth target to a range of 270 to 300 units. Walmart currently operates 346 Neighborhood Market stores and 20 Walmart Express stores which it said continue to deliver positive same store sales and traffic each quarter. Last year, comps for the Neighborhood Market format rose 4% and were driven by fresh food and pharmacy, according to the company. For more information on the small format expansion. With 115 new supercenters in 2014. (Source drugstorenews.com)

Why Companies Need to Check Their Handling of Internal Threats  The threat of employees causing a data breach due to ignorance or malicious intent was behind viruses, data loss and hacking as the top security risks listed by 500 IT decision makers polled by IS Decisions. The study recommends attacking a number of problems inside an organization that could reduce the security threat posed by employees. First is enforcing policies against password sharing, which respondents estimated was the practice of one in five employees. Second is to install technology that complements Microsoft Active Directory, which is used by the majority of companies to authenticate and authorize access to Windows networks. Employees should be restricted to specific workstations, devices, departments and IP ranges to reduce the number of systems login credentials can access. In addition, access could be limited to just working hours for employees who do not need to log into the network afterhours. Security policies should be clear and accessible to all employees. They also should be enforced. IS Decisions found that 29 percent of the respondents said they didn't have a security policy and only 41 percent said it was included in an employee handbook or manual. (Source cio.com)

Quarterly Same Store Sales Results

Nordstrom Q4 up 2.6% with net sales flat

FMI Asset Protection Conference 2014:
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Only 16 days until FMI! Register today and start thinking differently!

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The Loss Prevention industry's first-ever live broadcast. With over 2,000 viewers and great Guests, Cast and Crew, the D&D Daily's "Live in NYC" event covered timely subjects and delivered valuable information for the LP viewers. MC’ed by two dynamic and absolutely energized industry executives, the event was a huge success and showed how the Daily continues to lead the way in "Educating, Informing & Instilling a Sense of Community" for the LP industry.

Visiting with LP Leaders of various Solution Providers, Retailers, Academia, and Trade Associations, the sessions covered a wide array of timely and critical subjects that can have an impact on your career and add value to your performance. Watch it here.

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WG Security Products - (5:12)
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"Internal Growth - Positioning Yourself for Promotion" - (46:13)
"It's a Mutual Investment" - (1:06:57)
"Emerging Loss Prevention Issues: Training is Key" - (1:29:49)
"North America's Conversion to IP" - (1:49:33)
"Taking an AP Team & Program to the Next Level" - (2:09:33)
"The Impact of IT Monitoring on Employee Theft and Productivity" - (2:33:08)
"The New Customer Bill of Rights" - (3:07:44)

 

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Canadian Push
Sponsored by Vector Security
Samsung to open 90 "store in store" kiosks at Best Buy & Future Shops in Canada this spring  On top of its 1,400 US locations, Samsung is now pushing ahead with plans for a greater presence in Canada and in Europe. The company said that it would operate those Samsung Experience shops for three years, and then evaluate with Best Buy whether to continue the arrangement. (Source cnet.com)

Joe Fresh to open 120 stores in 25 countries
Grocery giant Loblaw Companies Ltd. is taking its Joe Fresh discount clothing line overseas in a major expansion that will target fashionistas in the Middle East, Eastern Europe and South Korea. Currently, Loblaw sells the apparel brand at more than 300 locations across Canada, including 12 standalone and studio stores, and six U.S. locations in New York and New Jersey. (Source cbc.ca)

Amazon top Canadian digital retailer

Organized retail crime ‘very common,’ Calgary police say after big bust & seizure of $230,000 of stolen merchandise
 They hire small-time crooks to fill orders of goods — high-end clothing, purses, food — that they want stolen from retailers. They pay the low-level thieves with cash, usually 30 cents on the dollar, or with drugs. Teams of shoplifters raid stores during the day, distracting staff, grabbing jackets worth maybe $3,000 and escaping undetected, the items concealed in bags rigged to evade censors. Once their underlings have stolen enough loot over a period of days or months, the organized retail crime rings approach a middleman, a fence, to sell the products. It could be through online auction sites, including eBay and Kijiji, or some other means, such as shipping the goods to other jurisdictions for sale. Calgary police have identified “several pockets” of offenders running at different levels of organized retail crime over the past two years. Officers on Wednesday unveiled the seizure of nearly $230,000 worth of high-end clothing, wallets, purses, coats, sunglasses and baby items stolen from retailers in the Calgary area and recovered in a Vancouver apartment. Police believe the 1,570 items were stolen by organized retail crime offenders. They’re part of a troubling brand of criminal who is constantly knocking off stores, said Const. Lara Sampson, with the Calgary Police Service’s retail industry crime initiative. "It is very common,” Sampson said. “We’re finding them, whether it be through straight product or through counterfeit credit cards to purchase merchandise or other gift cards. And we see it on a daily basis.” The Vancouver Police Department’s anti-fencing unit was a behind the latest seizure. Working off of a tip in December, police found an apartment with its doors open and about 10 people inside trying on jackets from clothing racks. Calgary police are reaching out to local retailers to identify the recovered property, believed to have been stolen between October and December. Retail theft costs Canadian businesses an estimated $4 billion annually, according to the Retail Council of Canada. It has a “huge impact” on the industry and it also affects consumers because the losses “trickle down to the costs of other goods,” said Lanny McInnes, director of the retail council’s Prairies office. (Source calgaryherald.com)

Four busted using stolen credit cards hitting retailers in St. Catharines and Niagara Falls, Ontario  On Feb. 18, Police were notified of a group of males buying gift cards and Ipads from various businesses in St. Catharines and Niagara Falls, using stolen credit card data. Police arrested one of the males inside one of the businesses and the three other males who were waiting in a vehicle nearby. Charged with possession of property obtained by crime, identity theft, identity fraud, obstruct police, unauthorized use of credit card data, participation in criminal Organization, and fraud over $5000 is 24-year-old Saqib Tariq, William Manzara, Michael Lee and Cesar Mederos. (Source bulletnewsniagara.ca)

Winnipeg police bust four in “crime spree” involving credit card, debit card and check fraud  The four allegedly stole about 100 pieces of identification, credit and debit cards and checks in home and vehicle break-ins, police said. The stolen items were used to make purchases at Winnipeg businesses. (Source globalnews.ca)

Two suspects charged in Shopper’s Drug Mart robbery in Mount Forest, Ontario, CN 

Vancouver Man faces charges in three robberies where gun was fired 

RCMP in Fort Macleod, Alberta investigating the Fort Pharmacy burglary

 

Big Data
Sponsored by Verint

Ex-hacker details scheme to steal scores of credit cards from Lowe's back in 2003 - one night of "wardriving" and he had access to every Lowe's cash register in the U.S.  In an interview with a Detroit news station, an ex-cyber hacker talks about his role in a scheme to steal millions of credit card numbers from one of the largest companies in America. For this story, we'll call him Derrick. It begins on a night in 2003 when Derrick and his friends were driving around town with their laptops, looking for weak spots in nearby companies' computer servers. In the cyber world, it's called "wardriving." "One of the ones we noticed was outside of a Lowe's store," Derrick said. "We looked around in there and we were like, 'Wow.'" What he saw was that the some of the company's most precious consumer data was open for the taking. "They have the entire corporate network from this one store. And from there they were able to get into every cash register in the United States in every Lowe's," he said. Their plan was to steal the data and then sell it on the black market in web forums, much like we're seeing today with credit cards stolen from Target, Neiman Marcus and other stores. Their scheme was to implant special software inside Lowe's own servers so that every card used would be intercepted - in real time - and copied, before being passed on to the credit card company. In the hacker world, it's called a "man in the middle" attack. Lowe's detected that the trio had been inside their servers before any credit card information was compromised and called the FBI - Derrick and his friends were subsequently arrested. Although it's been years since his prosecution and his hacking days are over, he says he's troubled that so many major companies still haven't taken the steps to protect consumer data from the kinds of hackers he used to be. (Source kshb.com)

3 Steps to Building a Retail Big Data Program by Next Holiday Season  Retailers who didn’t invest in big data capabilities during the last holiday season missed out on understanding a lot about their customer base: buyer motivation, the kind of data shoppers share, targeted mobile couponing and analytics-based loss reduction, among other things. But is it too late to have something in place by the next season? For the many retailers that are not Wal-Mart or Amazon, it’s not too late to implement an analytics program that captures this kind of data. The key to meeting the Black Friday of 2014 deadline hinges on three steps: Define what big data means to you. Be specific about the benefits your company should expect. And identify implementation priorities. If done right, retailers of any size can redefine their marketing efforts by capturing and analyzing data from shoppers as they use mobile devices to compare prices, get directions with geo-location apps, share pictures of merchandise with friends and pay for their purchases. (Source data-informed.com)

When you collect too much data, you risk losing context  The real security problem with big data in general isn't with everyday access rights -- that took all of 10 minutes for the vendors and open source community to solve. The big problem is that when you aggregate a lot of data, you lose context. While I doubt many people are aggregating a lot of data without any context, aggregating any data means losing some context. Here's what you need to know about context: Though you learn all about authentication and authorization in any basic computer science course, the most important details are often skirted. The more data you aggregate, the more the challenge of preserving granular rights and permissions grows. (Source javaworld.com)

Amazon: Using Big Data Analytics to Read Your Mind  Amazon.com, the Seattle-based ecommerce giant, has always leveraged data. In one of their latest business moves, the company has obtained a patent to ship us goods before we have even made a decision to buy it, purely based on their predictive big data analytics. This means that Amazon believes the big data analytics insights will become so accurate that it can predict who will order what and when. The reason for this is that Amazon wants to be able to deliver products faster. One problem with anticipatory shipping is that Amazon has to get it right. If their big data algorithms get it wrong, then it could potentially lose the company a lot of money because the logistics costs for shipping the product out and then returning it would be lost. (Source smartdatacollective.com)

 

e-commerce
Sponsored by The Zellman Group
M-Commerce is saturating the globe
Global mobile device owners have embraced m-commerce and are comfy with the concept of mobile advertising. 60% of global mobile consumers use mobile devices as their primary or exclusive means of going online, and 83% of them say they will make a purchase on a mobile device in the next 12 months. These metrics are based on findings from a survey of 14,473 mobile device users, conducted by InMobi, a mobile advertising company. Mobile devices top the list of media with the greatest impact on purchasing decisions at 48% of survey respondents. 44% say television was their biggest purchasing influence and 41% said it’s the Internet (via non-mobile means). (Source internetretailer.com)

The focus on reducing online return rates - eBay's acquisition of virtual fitting room company to play a role  The Quarterly Fashion Returns Review by e-tail trade association IMRG and technology vendor Clear Returns, published this week, shows that the long-term average return rate for online fashion goods is just under a quarter of all sales made, at 23%. According to the study, stock returned by customers also suffers an average decrease of between 5-10% in value, and the highest volume of returns is created by the dresses and tops. Around half of retailers' returns are caused by just 10% of their products, adding: "When you consider that further research suggests that a 1% decrease in returns is equivalent to a 1% increase in profits at a company level, these figures start to create an interesting picture." EBay's acquisition this week of PhiSix, a company that creates 3D clothing models from sources such as photos and pattern files, and then effectively allows customers to see how clothes fit, look and move in different environments without physically trying the product on, will hopefully have an impact. Retailers have been embracing virtual changing room technology over the last 12 months, and the indications are that a growing number of them will turn to these solutions over the next year. Although the fee for eBay's acquisition of PhiSix has not been disclosed, the move represents a clear indication that the eCommerce world is keen on finding ways to reduce the cost of returns. And the type of technology developed by PhiSix, Virtusize, Fits.me, Metail and others could help e-tailers on their way. (Source essentialretail.com)

Instant mobile e-gift cards? There’s an app for that  The new Wonder e-gift card app from Wonder Technologies is available free in the iTunes App store. Wonder allows consumers to instantly deliver e-gifts from participating retailers to anyone with an email address or mobile phone number. The user links the app to a credit card via the app itself or Wonder website, and can select an amount and also include a personalized message. The recipient can accept the gift and send a thank you note immediately from their smartphone or computer. The Wonder e-gift card never expires. “Wonder connects gift card buyers and recipients in a more thoughtful and meaningful way and offers the best redemption experience by simply swiping your credit card,” said Gerry Goldstein, CEO and co-founder of Wonder Technologies. “Only with Wonder can consumers conveniently give e-gift cards from any merchant in the U.S., whether it's a favorite local boutique or a national brand.” (Source retailingtoday.com)

Bitcoin finding its way from cyberspace to shops 
 

Thought Challenge
 
By Francis Clark
VP Business Development
Profitect

My Thought Challenge and likely my passion is how to get more people converted from Loss Prevention to Asset Protection other than the ‘name change’. I see a lot of ‘name change’ without the ‘brain change’ and to me that is sad because there is an enormous amount that the analytical mind of the Loss Prevention executives can bring to improving the business; not just ‘cuff ‘em and stuff ‘em’. The larger chains have more difficulties as their managers often do not consider themselves ‘owners’ of their stores but rather just ‘doing the job’ and that means they miss lots of opportunities to improve the business.

I see similar on the Audit side and indeed on the Loss Prevention side where a store is visited just because it’s been “x” number of weeks since someone has been there versus the conditions that are negative to the successful operation of the business put this store on the top of the ‘visit list’ and not just ‘visit’ but a very ‘focused visit’.

Adrian Beck was very insightful in his book “new Loss Prevention” where he has tried to nudge the thinking of Loss Prevention toward a more holistic view AND ACTION toward the larger business scope. If you’ve not read it, you should!

Loss Prevention and Asset Protection executives today spend an enormous amount of time ‘traveling’ and the ability to make that travel into even more and more effective total business results is desperately needed in almost every company. It means looking at each store like the owner. Shelf allocation, staffing, training, product availability and quality, normal review of all process and procedures and compliance NOT JUST those aligned with Loss Prevention. Observing transactions, observing staff in various functions, looking for waste, neglected opportunities, too much inventory, too much damage/return to vendor; basically, if you owned that store....all the things that you would look at and take ACTION on.

And I think there is an opportunity for D&D to aid in the evolution toward Asset Protection. While the ‘law and order’ side is still relevant (even perhaps more so) there is also the business improvement side. I’d like to see contribution of articles about how an Asset Protection person actually improved sales, added to customer satisfaction, saved capital investment by highlighting an overstock condition, identified a lost sales condition due to product failure, etc. The opportunities on this side of the business are not only plentiful....but sorely needed.

*Don't forget to submit your 2014 Thought Challenges, now in either written article or video format! Submit your Thought Challenge and you could win $5,000!
 

Retail Crime News
Sponsored by Sony

4 Indicted in $4M Jewelry Store Robbery
The U.S. Attorney's Office says four men have been arrested in connection with the theft of a $2 million ruby during a jewelry store heist in Wilmington, Del. The four are accused of robbing Stuart Kingston Jewelers in November 2011 and escaping with $4.4 million in jewelry, including the 5-inch, 4-pound Liberty Bell Ruby, made from the largest mined ruby in the world. The indictment says the armed, masked men restrained store employees with zip ties and duct tape and smashed glass display cases with hammers. Reeves said none of the jewelry has been recovered. (Source abcnews.go.com)

Popeyes Chicken employee gets death penalty in 2009 Robbery and fatal shooting of the Restaurant Manager in Houston  Harris County jury on Thursday sentenced a former fast food employee to death in the 2009 robbery and fatal shooting of the restaurant manager. George Curry, 47, was found guilty earlier this week of shooting Edward Virappen, 19, the manager of a Popeyes Chicken restaurant. Jurors deliberated about 10 hours before deciding punishment. (Source chron.com)

Minyard Food Store Security guard injured after shoplifter nearly ran him over Thursday night in Southeast Oak Cliff, TX  The security guard confronted a woman who left the Minyard Food Store without paying for her groceries around 9 p.m. He followed the woman into the parking lot. The woman started to back out of the parking lot while the security guard was putting groceries back into a shopping cart. He jumped into the car to “avoid being dragged underneath it,” but he fell when the woman took a sharp left turn. Paramedics treated the 50-year-old security guard at the scene. He may have sustained internal injuries to his back from the fall, police said. The man is an employee of the Houston Harris Division Patrol. (Source dallasnews.com)

Boston area Man Pleads Guilty to Armed Robby of 11 Drug Stores; 4 CVS, 4 Rite Aid and 2 Walgreen stores in a 3 state area  Dalbert Rodriguez, 30, formerly of Holyoke, Mass., pleaded guilty today before U.S. Magistrate Judge Donna F. Martinez in Hartford to his role in a robbery spree of pharmacies in Connecticut, Massachusetts and Rhode Island, between June 2013 and November 2013. (Source patch.com)

Felony change filed in theft of hot dog
An investigation by three police officers in Greene County, Indiana has resulted in the arrest of a 21-year-old Odon man accused of stealing a $1.49 hot dog from a convenience store rotisserie on Valentine’s Day. Rickey Joe Moore II, 21, was booked into the Greene County Jail early Thursday morning on a felony theft charge. (Source gcdailyworld.com)

Two employees get busted using cloned credit cards at their fast food restaurant in Eunice, LA

Dollar Tree robber in Lehigh Valley, PA gets up to 18 years in state prison; pleads guilty to 6 counts of burglary

Pizza Hut employee busted for $10,000 in theft in Fond du Lac, WI

Payday Loan armed robbery suspect sentenced to 12 more years in Fond du Lac, WI: was already serving time on a 2011 robbery

Indianapolis Shop owner catches burglars in the act with iPad security system

Jared Store in the Collin Creek Mall, Plano Texas hit with a $12,900 1.5ct loose diamond switch

Police Say String of Dollar General Store Burglaries in 3 West Tennessee Counties Could Be Related

Armed robber took two necklaces valued at $1000 from Ahn’s Jewelry in Pleasant Grove, TX Thursday afternoon

Robberies and Burglaries

 

ORC News
Sponsored by Protection 1

Home Depot ORC price switchers-refunders gets prison for $300,000 fraud after hitting over 100 stores in 13 states  A Michigan man who switched price stickers on Home Depot products and then returned the items for refunds was sentenced Thursday to 2 1/2 years in prison in a multi-state scheme that cost the big retailer more than $300,000. Larry D. Fields, Chris M. Smith and others executed the scam over two years at more than 100 Home Depot stores in 13 states, according to federal agents. Fields appeared Thursday in federal court in Flint, a few months after Smith was sentenced to 3 1/2 years in prison for his role. The fraud was simple but lucrative: They took bar code stickers off inexpensive items and placed them on goods that cost more before paying at a self-checkout register. The items later were returned to Home Depot with the original higher price code. Refunds were put on Home Depot store cards that were peddled to others. Some items that weren't immediately returned were put in storage in the Detroit area or resold for a profit. After his arrest last May, Smith met with Home Depot officials and "offered suggestions as to how to improve store security measures in order to prevent similar schemes from occurring in the future," Assistant U.S. Attorney Anthony Vance said in a court filing. (Source publicopiniononline.com)

Across the pond- Eastern European ORC gang literally raids Tesco store stealing thousands in Xbox games in broad daylight  The Tele can reveal that criminals carried out a high-value Valentine’s Day raid on the town’s Tesco Extra store. Officers involved in the investigation told the Telegraph today that a ‘large amount’ of expensive Xbox titles were stolen on 14 February. It’s understood that the worth of the stolen goods amounts to thousands of pounds, leading to security measures being stepped up. Other stores in the area have also been alerted to the seemingly-organised raid, with staff placed on high alert for any suspicious activity. News of the shoplifting spree and the description of the suspects comes after reports of a doorstep ‘scam’ being carried out by an Eastern European woman in Greenock. (Source greenocketelegraph.co.uk)

“Protection 1 is proud to be sponsoring the D&D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

Do you have an ORC case to share?
Share your ORC news and help the industry grow

Vendor Spotlight
 

The Covert Fox is a robbery and burglary mitigation tool offering a secondary level of asset protection. Designed and used by Loss Prevention and Security professionals. Retailers, jewelers, loan and pawn stores, QSR restaurants, etc. are vulnerable to external crime such as armed robbery and or burglary. Robberies and burglaries are typically committed due to the potential gain of significant cash.

The Covert Fox creates a visual illusion that safeguards the majority of cash deposits and other valuables within a safe therefore providing minimal ROI should a robbery and or burglary occur.

Watch the promo video below to see the Covert Box in action:



Contact:
Email:
Info@CovertFox.com
Toll Free: 866-542-7085

 

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Sdiqa Sharifi was promoted Operations Manager, Ross Investigative and Safety Center for Ross Stores.
Jesse Pinheiro was named District Loss Prevention Manager for Smart and Final.

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Your Career
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How to Speak the Language of Hiring
As a job seeker, you and the hiring manager may both be looking for the same thing, but the key is if you two are speaking the same language? An analysis of job descriptions and resumes showed that hiring managers are interested in the quality of experience but applicants were highlighting mostly actions in their resumes. What are you to do? (Write for the correct reader)

Six Ways to Avoid the Resume Black Hole 
Job seekers spend numerous hours upon hours writing, editing, sending out their resumes to wanting companies, only to be left in the dark and playing the waiting game. Human resources people and those hiring for the positions receive tons of resumes each day, and some of them end up getting overlooked, go missing or get tossed out. Make sure yours doesn't get lost! (Simple is better)

What Makes Job Seekers Lie On Their Resumes?  It's in our human nature sometimes to expand the truth, maybe make something seem grander than it really was. But the one time you don't want to lie is on your resume. Researchers found that those who exaggerated their skills and were comfortable with it, are more likely to be equally comfortable being immoral in other ways as well! (Honesty is the best policy)

The Cover Letters That Make Hiring Managers Smile  Cover letters are equally as important as the resumes you send out. Here is where you show your future employer the qualities they deem very important: Your performance, your likability, and how well you will fit in. Making sure your cover letter represents what the hiring company will get from you is the top priority, so use these tips to help you write a killer cover letter. (Tell a story)

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Tip of the Day
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When anyone goes for an interview you’ve got to play to win. You should not allow: any outside variable, any future promotion thoughts or promises, your guilt feelings towards your current employer or boss, your preconceived opinions of the possible future employer, or any miss-step in the process on the part of the future employer disrupt or impact your performance. All interviews have long range implications on your career. The executives interviewing you are part of a community and you'll run into them again at another company. So if you do get involved and go for an interview, commit yourself all the way and play to win. It doesn’t mean you’ve got to take the job. It just means you have to perform at 100%.

Just a Thought,
Gus Downing

Gus Downing

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