The D-D Daily Mobile
February 28, 2013
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Sponsored by WG Security Products,
Crew global expansion now reaches 107 countries.
International growth fueled the expansion of the
logistic network, opening a new 155,000 square foot
distribution center in Lynchburg, Virginia. J Crew
invested $20 million into the facility; the city of
Lynchburg contributed $350,000 in a one time economic
development grant. The facility employs between 600 to
1200 people, and hoping to add 170 new jobs over the next
JC Penney struggles continue, posting lowest sales in
J.C. Penney reported sales at stores open
at least a year fell 31.7 percent in the fourth quarter,
a much worse-than-expected plunge that might put Chief
Executive Ron Johnson's future at the company at risk.
The poor results for the quarter, which included the
holiday season, capped a rough first year for Penney's
Office Depot asked by Investor to sell off Mexico
Office Depot has been urged to sell its
Mexican division to Grupo Gigante SAB by major share
holder Starboard Value LP. The offer from Mexico
City-based Gigante expires today. Grupo Gigante, the
Mexico City-based retailer that owns the other 50
percent of Office Depot de Mexico, offered to pay 8.78
billion pesos ($683 million) for the rest of the
company, according to a Feb. 21 filing. Starboard had
asked Office Depot last September to cut general
expenses, lower advertising costs and move to smaller
Walmart on target to do $9 Billion in e-commerce sales
Half a trillion dollars. That barely
comprehensible number has entered the sights of the
world’s largest retailer. Walmart recently reported net
sales of more than $466 billion for its fiscal year
2013, which ended January 31. At its current growth rate
of 5 percent, the company still won’t reach a
half-trillion next year. Walmart undoubtedly looks at
e-commerce sales of $9 billion and sees nowhere to go
but up. Amazon’s net sales for its most recent fiscal
year were $61 Billion. (Source
Nordstrom Authorizes $800 Million Stock Buyback, Boosts
Nordstrom Inc. Wednesday said its board
has authorized a repurchase program of up to $800
million of common stock, through March 1, 2015. The
company intends to fund the program from existing cash
on hand. The existing repurchase program has $344
million outstanding, as of February 26, 2013, and will
expire on February 1, 2014. Nordstrom also approved a
quarterly dividend of $0.30 per share, an increase of 11
percent over the previous quarter. Stock buybacks
increase the value of the remaining shares, sometimes an
indication that a company perceives their stock to be
Victoria's Secret to open in Hong Kong.
Victoria's Secret will open its first
stores in Hong Kong this year. The first two stores will
each span 1,500 square feet and be located at
International Finance Centre in Central district and at
New Town Plaza in Sha Tin district. While Limited Brands
is positive about the potential for Victoria's Secret
outside North America, it has maintained a cautious
approach to rolling out offshore.
Target sees Fourth Quarter results dip, in part to the
expense of the upcoming Canadian launch.
Target saw a 2% decline in net income in the fourth
quarter, citing heavy completion
for holiday sales and the launch of the upcoming
Canadian division. Target earned US$961 million, or
$1.47 per share, for the three months ended Feb. 2, down
from $981 million, or $1.45 per share, a year earlier
Target is on schedule to open 24 Canadian stores in
early April. (Source
Phone Service Providers now hit from another angle,
$10,000 in copper stolen from towers.
AT&T and Verizon among others have made the news for
retail store robberies and burglaries, now thieves have
attacked the cell phone towers in Abilene, Texas. Last
week someone broke into the tower’s secured area and
stole $10,000 of copper wire. Police have few leads to
go on at this time. (Source
Mexico Investigative Reporters look at top 10 Stolen
Items from inside the store and out.
Everything from truck tailgates to hay are
among the list, as well as Tide, are making the list of
trending theft items due to increased cost and or
Two former postal workers sentenced to 3 to 7 years for
stealing $3.5 million in US Treasury checks.
Two former postal workers were sentenced to nearly seven
years in federal prison after being convicted for their
role in a multi-million dollar scheme involving U.S.
Treasury checks. Gerald Eason, was sentenced Wednesday
to seven years and three months in prison, Fambro-Echols
was sentenced to six and a half years in prison and
Jabril McKee was sentenced to two and a half years.
Deborah Fambro-Echols worked as a mail handler at the
facility. While on the job, Eason and Fambro-Echols
stole thousands of U.S. Treasury checks and provided
them to a network of brokers and check cashers who would
then negotiate the checks and split the criminal
Dollar General armed robbery ends in gunfire; body
An armed robbery at a Knoxville Dollar
General store ended with an apparent fatal exchange of
gunfire between the suspect and the manager Wednesday
night. Witnesses indicated that the store manager,
Anthony Smith, told police the suspect pulled a
.38-caliber revolver during the robbery and ordered him
to open the store safe. Smith said he complied and the
suspect soon fled on foot with an unspecified amount of
cash. Smith then chased after the suspect, who ran west
from the business. The gunman fired one shot at Smith
outside the store, Smith said he returned fire, although
he wasn’t certain how many rounds he fired or whether he
struck the man. (Source
shoots at fleeing Walmart shoplifting suspect's car in
Orange City, Florida. A
Deltona man shopping at a Walmart was arrested for
shooting a shoplifter's car Wednesday, saying he wanted
to mark the vehicle so police could find it. Jose
Martinez, 35, was charged with aggravated assault and
shooting into an occupied vehicle. About 12:30 p.m., the
suspected shoplifter, Eddie Mckee, started stacking
steaks and ribs into a shopping cart at Walmart, then
left the store with over $200 in meat. When a Walmart
Loss Prevention officer tried to stop McKee, the suspect
abandoned his shopping cart and ran. As the suspect was
running out of the store being chased, Jose Martinez
also chased after him. Martinez said he didn't know why
McKee was being chased but he joined in. As the suspect
got into his car attempting to drive away, Martinez
pulled out his 9 mm handgun and fired several rounds at
the car. (Source
jumps 30 feet to his death at a mall in Queens, New
York. A 28 year old
jumped 30 feet to his death from the third level of the
Queens Center Mall in Elmhurst, New York. The incident
occurred at 12:35pm on Wednesday, with many horrified
shoppers witnessing the incident.
Channel’s Gunsmoke Gun store burglarized in Colorado.
The store featured on a Discovery Channel
show called “American Gun” was burglarized Wednesday
night and an undetermined amount of weapons were stolen.
The show features one of a kind and historic weapons
carried at the store. The owner, Rich Wyatt is unsure if
the store being featured on the show led to the
Robbers tied up employees at Aspen Hill, Maryland
Montgomery County police are searching
for three men who robbed a Verizon store at gunpoint in
Aspen Hill Tuesday. According to police, two men entered
the store as it was closing, forced the two employees to
the back of the store and tied them up. The associates
were not injured. (Source
Hardware store in Wimberley, TX a total loss; $3
million in damage. The
Ace Hardware store in Wimberley, Texas was a total loss,
the cause of the fire is still undetermined, but Fire
Officials do not believe it was arson related. The Ace
Hardware store was the number three employer in
Wimberley, and number one in terms of gross sales.
Senior LP executives -
We'd like to hear from you
We are conducting an informal survey in regards to the
traditional retail LP model to see how LP jobs have
incorporated any components of the IT security.
you are a senior Loss Prevention executive in retail and
have any IT security responsibilities we'd like to hear
from you and find out exactly what they are. Involvement
may include but not limited to: mobile and tablet
roll-outs, privacy issues, and internal threat analysis.
Email Gus confidentially at
email@example.com. Thank you.
Report Your News!
(content subject to approval)
the 2013 LP Awards
Each year at the NRF Loss Prevention Conference & EXPO we recognize
the efforts of both law enforcement officers and retail loss
prevention professionals through the NRF LP Awards ceremony.
Please take a moment to nominate a deserving LP investigator or law
enforcement officer. Help us recognize and celebrate the hard work,
perseverance, diligence, collaboration and ingenuity that it takes
to resolve retail investigations.
submit your nomination for one of the following categories:
• Law Enforcement Retail Partner Award (LERPA) honors law
enforcement officers that have gone above and beyond the call of
duty to support the retail industry in combating fraud and other
types of losses.
• LP Case of the Year Award is the premier recognition program for
Loss Prevention professionals. It is awarded to a LP professional
whose investigation has made a positive impact on their company, the
community, or the industry.
Nominate a colleague today. The deadline for submissions is March
Sr. Director, Loss Prevention
National Retail Federation
Pittsburgh area woman busted for her 13th time in seven
Seven of Patricia Coto’s 12 convictions occurred in
2012, so I guess we can saw she is not getting better at
it. Coto was recently apprehended at Best Buy in
Cranberry attempting to steal an Xbox controller. Best
Buy Loss Prevention had recognized her from a failed
previous attempted shoplifting event.
Steaks now the commodity of choice for drug using
shoplifters in Southern Ohio. In Clark
County, Ohio Law Enforcement has seen an alarming number
of steaks being stolen which are later traded for
heroin. Police say that the Drug Dealers in the area are
trading $50 worth of high quality steaks for as little
as $10 worth of drugs. Kroger and other grocery store
Loss Prevention departments have already been on the
alert for this rising trend. (Source
Victoria’s Secrets apprehends two suspects with
$1600 in merchandise near Philadelphia.
Police responded to a call from Victoria’s Secret at
The Shops at Valley Square but the suspects had already
left with $1600 in merchandise. Store management was
able to give a detailed description of the car and
suspects to police who located the car moments later.
Two suspects from Philadelphia were arrested and charged
with retail theft. (Source
Reporting ORC news
increases awareness -
educates the retailers -
and hopefully creates jobs.
Share Your ORC News or Thoughts
From Mobile Data Terminals to Smartphones: New Hotbed
When I started in law enforcement at the Portland Police
Bureau in 1978, the bureau was proud of two great
advancements, a single computer station in each precinct
that printed results on paper (no video screen, just a
printer!). What’s even more amazing,
Terminals (MDTs) – computerized devices used to
communicate with central dispatch offices – became
available in a few police cars.
How we fought over the chance to drive a car with an
MDT! The power and speed of being able to run license
plates for registrations and wanted persons via mobile
wireless connection was a giant step forward for
policing. Today, the power of mobile data is just as
amazing, and just as valuable, to every consumer. Having
a smartphone that allows you to text, email, play games,
and surf the Internet is to teenagers today what owning
1970 Camaro Z-28 was to my generation. I gotta have
Mobile Device Stores: Criminals’ New Mecca
This desire to have the latest version of a Mobile Data
Terminal in the palm of your hand has brought out the
crooks to meet the demand. We at 3VR
CrimeDex are seeing
a dramatic increase in burglaries and armed robberies of
wireless communications stores and retailers who sell
In the old days, I used to respond to wall and
roof-forced entries of pharmacies and jewelry stores,
and armed robberies of banks. Today, the places to hit
are sellers of mobile devices. A thief can load up a
duffle bag with iPhones and iPads, knowing they will be
easy and fast to fence at a high price.
New York Daily News reported, there were 26,000
incidents of electronic theft in the city during the
first 10 months of 2011; 81% of those reported robberies
Beating Theft of Mobile Devices with FCC's PROTECT
The wireless industry is responding to the problem. In
April 2012, the
Federal Communications Commission
announced the PROTECT initiative to combat the theft of smartphones, tablets, and the data they contain. They
are creating a shared national database of stolen mobile
devices that will make them useless to a buyer.
The database went live in November 2012; so far, GSM
network carriers AT&T and T-Mobile have launched their
databases. CDMA network carriers Verizon and Sprint
should be merging their data by November 2013.
No longer will carriers activate a stolen phone from
their own network or a competitor’s network. Hopefully,
this will end the demand for stolen smartphones.
Will the crooks go back to robbing banks? Or, will they
find a way to get around the blocking database by
hacking the phones? Hacking phones to make them usable
again may yet spawn another underground technology
What do you think?
Going from Law Enforcement to Asset Protection
By Curtis Bridges
as published on December 19, 2012
In the last issue of LP Magazine, Joseph Alvino gave
his personal account of making the transition from a career
in Asset Protection to law enforcement.
After reading Joseph’s personal account, I thought it might
be interesting to share an article which addressed the
opposite side of his journey as a comparison for those
currently involved in this occupation.
When I graduated from Eastern Michigan University, back in
the Vietnam War era, you were offered only four job choices:
fireman, teacher, policeman and soldier. Hard to believe;
I was fortunate to have both a law enforcement and teaching
offer in part due to the shortage of available men. Having
always wanted to join a well established department, I was
sworn in with Ann Arbor Police a mere 10 days after college
I worked around the station at various jobs until the
academy started several months later.
Upon completion of a three month program provided in
teaching the basics of law enforcement I hit the streets and
was soon confronted with almost two solid years of student
and race riots.
Long days and weeks of never ending tension shared by
patrolling the streets with three other officers in the same
car watching for the next rock or missile thrown our way.
Finally when things settle down, I became a fatal accident
investigator and later the recruitment and background
Although more fulfilling than pushing around a patrol car
around for 8 hours, the desire to excel brought me to the
Lakewood Police Department in Colorado where a college
degree and three years of experience was a basic
Here I joined an elite group of men and women who to date
have provided more police chiefs in the United States per
capita than any agency.
I found the completion to achieve rank extremely intense and
slow deciding to take a turn into the field of criminal
justice planning eventually running a 28 agency crime
prevention program housed at the Colorado Bureau of
Like Mr. Alvino, I had experience a job in Asset Protection
as a security executive trainee with the J.L. Hudson Company
in Detroit. I thought this was an exciting field, but I knew
that if I had accepted a full time position upon college
graduation, my draft exemption would disappear and next stop
would have been the induction center.
Upon leaving Colorado state government, I secured a position
as Manager of Security Services for the Denver Dry Goods.
At the time DDG was a 90+ year old high end retailer who was
looking for a back up person to train under the current
Director of Loss Prevention.
Finally, advancement was at hand when 7 years later DDG was
bought by May Department Stores and closed.
I had learned many things about the private sector of law
enforcement in those 7 years. I learned the importance of
looking and acting like a businessman at all times which
required wearing a suit and white shirt. I learned the real
importance of profit and loss and return on investment. I
changed the focus of the department from shoplifter
apprehension to that of investigating employee theft. Goals
and objectives along with the importance of annual reviews,
proper hiring and termination all became a major focus in my
new career choice. Far different indeed from acting as a
solo unit patrol the city streets responding to citizen
complaints and request for assistance. I liked the
difference and wanted to make Asset Protection my career.
Upon the closing of the Denver Dry Goods, I was recruited by
a new company called PACE Membership Warehouse to become
their first Vice President of Corporate Security. All of a
sudden I found myself using the management the skills
learned at DDG as invaluable in establishing a new Asset
Protection program for this $320 million dollar Denver based
This is when the law enforcement side prevailed in that I
called the department Security—big and bold operating in a
clearly different segment than the upscale department store
industry. Additionally, I was not responsible for the audit
and safety functions within the company, thus security was
indeed a more appropriate title for the area I was
responsible for on a daily basis.
Establishing hiring standards not really scene in this
industry before: all applicants were required to have ten
years of experience and a college degree.
With the help of Downing and Downing, I was able to grow the
department to over 35 members in a $4 ½ billion company
reaching from Puerto Rico to Alaska.
The job of a life time indeed. Unlimited support and
financial backing from the president along with being voted
the best department in the entire organization. How could
life be any better?.
I guess the true success of the program resided in the fact
none of the security department employees ever left and the
recovery dollars approached total dollars spent for the
security operation prior to being purchased by Wal-Mart in
As my career continued I worked as a Regional Director for
Kmart and later as the Executive Director for American Coin/Coinstar.
As I reflect back over this wonderful career, I was very
fortunate to have experienced, like Mr. Alvino, the
opportunity to serve in both the public and private side of
As for me, I totally enjoyed being part of the management
team and setting polices which had a direct bearing on the
bottom line. I was fortunate to realize my goal of
establishing a Asset Protection/Security department from the
ground floor while understanding the importance of providing
measurable results to gain recognition.
Being an active participant in NRF and the relationships
that resulted more than compensated for those days of riding
around with three other officers in a patrol car waiting for
the next call for service.
it’s all done and you feel satisfied with the career you
have chosen---then I guess that is personal success.
For those leaving a career in public law enforcement and
joining the Asset Protection field, your opportunities are
many. Yes, there are many differences but the skills learned
in protecting the public and investigating crimes will be
invaluable in the career with many option which lies ahead.
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Director of LP - East Zone
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Director of LP - East Zone
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Downing & Downing
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Manager, Shrink Operations
Hoffman Estates, IL
Sears Holdings Corp
Sr Ops Business Analyst - AP
Corp Safety Manager
Downing & Downing
Director 2, LP Specialty
Hoffman Estates, IL
Sears Holdings Corp
Sr. Director Corp Investigations
Director Loss Prevention
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Are You a Narcissistic
a deliberate hiring
strategy, founders often
gravitate toward job
candidates who share
Bosses are closely tied
to their businesses, so
it's not surprising that
companies often absorb
many of their
Are You a Perfectionist
Wonder why it's so hard
to find good people?
Maybe you're asking too
much. Sometimes the
quest to find the best
candidate becomes a hunt
for the person with the
longest list of
Are You Overthinking
single interview rarely
information to determine
whether someone would be
a good employee. So what
if you made a mistake?
Here's how to beat
analysis paralysis when
hiring a new employee. (Trust
How to Make Hiring Less
is like selling: You
need to develop a
pipeline and build
limited time and funds,
bosses seek employees
only when it's
the frantically attempt
to fill the positions.
Tip of the Day
Sponsored by Vector Security
Having a strategy or a plan about
everything you do is important if you expect to win long
term. Daily victories are nothing without a long-term plan.
They fade quickly and leave the audience expecting more,
which only a plan and strategy will satisfy. So after your
next victory, ask yourself what am I going to do next?
Just a thought,
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FMI Asset Protection Conference
March 10-13, 2013
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May 8 -10, 2013
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Las Vegas, NV
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November 5-7, 2013
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