Albert Boscov to be inducted into the Pennsylvania
Retailers' Association Hall of Fame.
Boscov will be the very first
inductee. The 83-year-old Boscov's path to the hall of
fame began when he was a child, learning from his father
Solomon in the elder Boscov's original store that opened
in 1911. Albert Boscov built the chain from that single
store location when he joined the company in 1954 to the
41 stores currently in New York, Delaware, New Jersey,
Maryland and Pennsylvania. Boscov's employs 7,000 and
the company has annual revenues of $1 billion. It is one
of Pennsylvania's oldest and best known family-owned
department store chains. (Source
Publix denies rumors of buying Harris Teeter.
Last month Reuters and other news sources
stated that Publix, Kroger and Royal Ahold were all
looking at the possible purchase of the 208 store Harris
Teeter chain. On Monday, Publix spokesman Maria Brous
brushed off the idea. Publix is in the midst of its
first expansion into North Carolina, with plans to open
two stores in the Charlotte area in 2014.
Best Buy ends 2005 program of working
from home. The Best Buy program of Results Only Work Environment
(ROWE) which enabled non-store associates to work from
home or a flexible schedule has come to an end as of
Monday. The Best Buy program was used by up to 4,000
non-store associates and was the subject of a featured
article in BusinessWeek, for the company’s forward
thinking. Going forward the associates will need the
permission of their manager to adjust their schedule.
Billionaire Renzo Rosso, founder of Diesel jean store
speaks to Forbes about the map to his success.
Location was very important for Rosso as he started his
brand, so he opened his first Diesel store opposite a
Levi store on Lexington Ave. in New York City. Rosso
believed he had a better designed product and wanted
everyone to see. Russo owns 100% of the company, moving
the company from just jeans to a full line of fashion
and home goods. (Source
Staples 4Q hit by charges, forecast
misses Wall Street expectations.
Costs related to Staples turnaround plan helped drive
down the office supplier's fourth-quarter net income by
72 percent. Its quarterly revenue and financial outlook
for the year missed Wall Street's expectations. Its
earnings report comes two weeks after Office Depot Inc.
and OfficeMax said they would combine to better compete
against their larger rival as well as Internet retailers
like Amazon.com and discounters such as Wal-Mart Stores
Inc. Last year Staples launched a strategic plan that
includes investing more in its online and mobile
efforts, adding more products beyond office supplies,
and beefing up its services business. For the period
ended Feb. 2, the chain earned $78.1 million, or 12
cents per share. That's down from $283.6 million, or 41
cents per share, a year earlier. (Source
Kohl’s opens 9 new stores today in 7 states: remodeling
The Kohl’s opening today brings the store
count to 1,155. Stores open Wednesday in Decatur, Ala.,
Danville, Ill., Ames, Iowa, Cedar Rapids, Iowa, Minot,
N.D., Sherwood, Ore., Hermitage, Pa., Spring Township,
Pa. and Denton, Texas. (Source
Google tests same day delivery in San Francisco; Service
designed to compete with Amazon Prime.
Google Inc. began testing a same-day delivery service
with retailers in recent weeks, the latest move into
Amazon.com Inc's e-commerce turf by the world's largest
Internet search company. Google Shopping Express helps
local retail stores sell products online and have the
items delivered to shoppers the same day. Google
arranges for third parties, such as couriers, to pick
the products up from local stores and deliver the items
to shoppers. Neither the stores nor Google handle the
deliveries. The service is currently being tested in San
of the World Largest Malls sits empty in China.
The New South China Mall in Dongguan sits
empty after being heralded as one of the world’s largest
at its opening in 2005. The location of the mall is
blamed for its demise; over 7 million square feet of
space was supposed to have over 100,000 visitors per
1,500 Fake Hermes handbags seized at California ports.
United States Customs and Border Protection
officers have seized 1,500 counterfeit Hermes leather
handbags at the Los Angeles-Long Beach port complex. The
customs agency says in a statement Tuesday that if the
bags were genuine they would have had a total value in
the millions of dollars. The merchandise bearing fake
Hermes trademarks arrived from China in two shipments
that were seized in February. (Source
Customer cashes checks at a Walmart in Yelm,
WA, says he received 5 counterfeit $100 bills.
Abel Everson cashed three checks for a total of $800; he
left the store then returned a short time later to
purchase a money order. When Everson looked at the
hundred dollar bill, he noticed that the image on the
bill just didn’t seem right. Everson looked at the rest
of his change and found four more counterfeit hundreds.
Video surveillance supported the customer’s story and
Walmart made good on the $500. The US Secret Service is
looking into the matter. (Source
A man who asked to see $40,000 diamond in Westfarms mall
on Tuesday then ran off with it is being sought by
police. The man
walked into Michael's Jewelers late morning Tuesday,
pretended to be a customer and asked the clerk to see a
specific diamond, police said. As soon as the clerk
handed him the diamond he fled. He got into a black,
four-door Chevy Cruze with Florida license plate N274GA,
that was driven by another man. The vehicle had been
reported stolen in Meriden on Monday. Could this be the
same person the Daily reported on yesterday who stole
the $70K ring last week?
Best Buy identity thief hits a NY State Trooper and NY
State Police cruiser attempting a get-a-way A
39-year-old Long Island man was arrested Sunday after
police said he struck a state trooper with his car
outside of the Best Buy in the Cortlandt Town Center.
Robert Bernhard, of Selden, was interviewed briefly
after Best Buy store personnel pointed to him as a
suspect of potential fraud. After the interview Bernhard
police said he fled from a state trooper on foot, jumped
into a getaway car and then struck the trooper with the
car. Bernhard then began driving recklessly in the
parking lot, nearly striking pedestrians, and finally
crashed into a State Police patrol car, which was
responding to assist. Bernhard was found to be in
possession of five forged out-of-state drivers licenses
as well as several thousand dollars in stolen Apple
products from multiple Best Buy stores in the Tri-State
turns to Facebook to ID Shoplifters. Loss Prevention Manager Carlos Estrada explains the new
pilot program in use in several stores. Along with
improve lighting and cameras, the “crime monitor”
display near the register area allow fellow customers to
see shoplifter caught in the act. 88-Crime fields the
calls from customers helping to identify the shoplifting
suspects for a possible reward. Surveillance photos of
repeat offenders from Arizona and Nevada can also be
seen on Circle K's Facebook page.
Springfield man hides under an SUV after fighting with
Walmart Loss Prevention.
Shane McReynolds attempted to
steal over $900 worth of electronics from a Springfield,
Missouri Walmart. When stopped by two Loss Prevention,
McReynolds put up a fight and managed to escape. When
Police arrived at the store they searched the parking
area to find McReynolds hiding under an SUV.
Three face life in prison for ID Fraud; murder
committed of rival in Mexico City.
A trial in a massive, long-running
counterfeit-documentation scheme has ended in Chicago
with three defendants now facing mandatory sentences of
life in prison. The operation was centered in Chicago's
Little Village neighborhood and lasted for 15 years
until authorities dismantled it in 2007. Jurors Tuesday
determined Julio Leija-Sanchez, his brother Manuel Leija-Sanchez
and Gerardo Salazar-Rodriguez should get mandatory life
for racketeering conspiracy because it included murder.
They returned with guilty verdicts on multiple counts
Monday. Federal prosecutors say it was Salazar-Rodriguez
who carried out the execution-style murder of a rival in
Mexico City. At times, the counterfeiters sold 100 sets
of fraudulent IDs a day, generating some $3 million in
annual sales. A set went for around $200, and typically
included a Social Security card and other forms of
Terminated Goodwill employee pleads guilty to
the store in Charlotte. A
former Goodwill employee accused of setting fire to the
business after being fired appeared in court Tuesday for
her plea hearing. Brittany Williams pleaded guilty to
one count of arson and one count of an unregistered
firearm, a Molotov cocktail. She faces a mandatory
minimum of five years in prison and a max of 20 years.
Williams and two men are facing federal charges for the
incident. The Goodwill store went up in flames in
February 2012. Within weeks, former employee Williams
was blamed for setting the two-alarm fire. The Loss
Prevention Supervisor told investigators Williams was
extremely angry when she was fired.
Georgia woman sentenced to 5 years for attacking an LP
agent at JC Penney with needle nose pliers.
Barbara Ann Wright of Milledgville was sentenced on
Monday to five years and 10 years probation for the
aggravated assault of a Loss Prevention agent during a
struggle at the Macon Mall in 2011. Wright was being
apprehended for shoplifting. During a struggle with LP
she cut the agent with a pair of needle nosed pliers.
Palm Desert man arrested in cell phone store burglary;
two weeks ago busted for riding a motorcycle in the
mall. 19-year-old Palm
Desert man was arrested Monday for allegedly
burglarizing a cell phone store. A burglar alarm went
off about 2:30 a.m. at the Boost Mobile store in Palm
Desert. Deputies detained Cody Riddle, who was walking
in front of a nearby business, and found a 9mm handgun
on the ground a feet away from him. A jacket with
Riddle’s name on it, a pair of gloves and three phones
were also found in the area. Riddle was stopped by
Police on February 20th for riding his motorcycle inside
the Westfield Mall apparently under the influence of
drugs and alcohol. Riddle had a no-bail warrant for
burglary, according to jail records.
Woman Pulls Gun at Walmart Over $1 Coupon.
Officials in Crawfordville, Fla., say when Mary Frances
Alday, 61, was told she couldn't use an Internet coupon
at Walmart she got angry. Real angry. She allegedly was
less than polite when she spoke to the store manager who
denied the dollar-off coupon and then intentionally
struck her with a shopping cart. Alday was escorted out
of Walmart, but she went to her car, grabbed a loaded
Smith & Wesson .38 Special and came back in the store
and threatened employees with it. She left the scene but
was later arrested during a traffic stop, and reportedly
had to be tased to get her out of her 2011 Ford Escape.
She also allegedly hit the investigating officer several
times. Alday faces four counts of aggravated assault
with a deadly weapon, one count of battery, one count of
battery on a law enforcement officer, and resisting
arrest with violence. (Source
5 Benefits of having a Reporting Solution for Specialty
we have mentioned before here in the ReThink Retail
Blog, employees have a higher rate of committing fraud
than shoplifters. This is a widespread issue in the
grocery and drugstore industry, particularly due to the
number of items purchased in a single order. However,
apparel and other specialty stores have just as much to
gain from using a reporting solution, because they are
able to track more than just your transaction log. The
data can provide you much needed insight into customer
purchasing habits and the success of promotions.
What exactly are the benefits of Intelligence-based
Reporting tools for specialty retailers you ask? It
would take entirely too long to list them all out, so we
narrowed it down to our top five:
||Customer Purchasing Patterns.
A reporting tool allows for visibility into the
different combinations of purchases during a period
of time. For example, are customers purchasing a
certain color shirt continually? What about a
specific style of shoes or sportswear? This
information not only tells you what customers are
buying, but what they have the potential to buy.
Easily spot trends and predict what your customers
will want before they even know they want it.
||Increasing Security and Loss
Prevention. Some tools can integrate security
and alarms & access control along with the functions
of the reporting tool. There are few tools that can
do this, one of them being our own Retail 20/20
solution. The tools that do have this functionality
allow you to monitor who has been in and out of the
stock room, who has been in the store safe, and who
has been in any other protected area of the store.
||Tracking Operational Issues.
All negative actions by employees aren’t
necessarily fraud, often they can be training
issues. Reporting tools allow you to monitor your
employees’ performance in real-time, this way you
can instantly know if they need more training or a
talking to. Some reporting tools can also provide
you with insight into scheduling and store traffic,
giving you information to make the best management
||Promotional analysis. Much
like what we discussed in benefit #1, promotional
analysis gives you valuable insight into the sales
you run. Some tools will even keep trends on how
much was sold, so the next time you run a promotion
on the same product you can be sure the shelves
won’t be bare. After a sale has started you can see
if there are any issues in real-time, so you can fix
them before they affect your bottom line.
||Ease of Investigation.
When you are trying to justify hard decisions, you
need proper evidence and content. Reporting tools
can provide case management integrations that are
compliant to federal laws and regulations. This
makes it easy to track multiple cases, and allows
you to ensure that they are being handled properly
from anywhere. With the detailed evidence provided
by reporting tools, you can be sure the right
decision was made.
When it comes down to it there are many reporting tools
out there, and they can be very beneficial to specialty
retailers. You already have a POS sale system and video
cameras throughout your store, why not make them work
for you. Our solution, Retail 20/20, works by combining
the two in an easy to use web-based reporting solution.
Retail 20/20 is able to integrate with any t-log, most
cameras, and many other data inputs. Make your hardware
work for you.
VP, Product Strategy