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March 17, 2014

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News Brief
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New paper on workplace violence - Giving dangerous employees socialization, close supervision can avoid problems  Two UT Arlington management professors argue that employers can prevent workplace violence by keeping dangerous employees positively engaged and closely supervising them to ensure they get the help they need. The team advances the case for "mindfully observing" employees and found that human resources professionals and supervisors can advance health, wellbeing, and performance while averting danger and violence by identifying and managing high-risk employees, anticipating their needs and providing support and resources. "The cause of these problems are understandable and predictable," said Quick, a Distinguished Professor of Leadership and Organizational Behavior. "And many times these violent incidents shouldn't be viewed as random or surprises." The paper, "No Accident: Health, Wellbeing, Performance ... and Danger," is published by the Journal of Organizational Effectiveness: People and Performance. The two teamed with Oklahoma State University's Debra Nelson on the study. "Corporations need to plug troubled employees into the social network immediately so they don't store up these negative feelings whenever and wherever they get them." The study noted that the low intense negative deviant act of incivility is often the starting point of the escalation to more dangerous and violent behavior. "Incivility toward another includes gossiping, texting in meetings, withholding information, ignoring or simply a general lack of respect or regard for others. What is concerning is that incivility is on the rise in the workplace, with the majority of employees reporting that they have been the target of incivility by another." Research indicates that most organizations have training on ethics and diversity, yet few provide training on incivility. McFadyen said the study gives guidance on how to train supervisors to recognize and monitor incivility. (Source sciencedaily.com)

Most "Tipsters" in 2013 reported on human resources, diversity and 'workplace respect' in 2013 - small percentage involved accounting or bribery  Companies received a median 1.2 whistleblower reports per 100 employees annually in 2013, an increase from 0.9 per 100 employees in 2010, according to a new survey from Navex Global, a firm that provides internal whistleblower programs to companies, among other services. Most of these tipsters’ reports in 2013 related to human resources, diversity and “workplace respect,” the survey said, and only a small percentage of tips involved things like accounting issues or bribery. Overall, most tips were anonymous and a median of 31% were repeat reporters in 2013. (Source wsj.com)

Sally Beauty Holdings, Inc. Data Security Intrusion Update - fewer than 25,000 customer's payment cards  At the time of this discovery, we immediately engaged a top-tier forensics firm (Verizon) to investigate this security incident. As a result of this ongoing investigation, we have now discovered evidence that fewer than 25,000 records containing card-present (track 2) payment card data have been illegally accessed on our systems and we believe it may have been removed. As experience has shown in prior data security incidents at other companies, it is difficult to ascertain with certainty the scope of a data security breach/incident prior to the completion of a comprehensive forensic investigation. As a result, we will not speculate as to the scope or nature of the data security incident. We take this criminal activity very seriously. We continue to work diligently with Verizon on this investigation and are taking necessary actions and precautions to mitigate and remediate the issues caused by this security incident. In addition, we are working with the United States Secret Service on their preliminary investigation into the matter. Customers are our top priority at Sally Beauty, and we will be responding to customers' needs concerning this security incident. Please check our website sallybeautyholdings.com in the coming days to learn about the progress of our work to address the security incident, the status of our investigation, and steps we will be taking to assist any affected customer. We will be providing appropriate notifications to affected consumers and others, as necessary, as the facts develop and we learn more. Editors note: A few weeks ago it was reported in the news prior to Sally's data breach releases that there were two unreported retailers that were investigating data breaches, which means there still is one more out there that hasn't been reported yet.  (Source businesswire.com)

Using Analytics to Detect Retail Fraud - Business-led, Technology-enabled: Insight written and compiled by Deloitte  Retail CIOs are deploying predictive capabilities, continuous monitoring tools, and a host of innovative practices to help recover margins lost to criminals. While designing and implementing strong internal controls in known risk areas is an important part of fraud management, it may not be enough to recover more of the margin currently being lost to fraud. Consider the limitations of traditional fraud prevention activities and how deploying analytics could help CIOs and business leaders transform their approaches for combating retail fraud: Resource constraints and inefficiencies. The resources needed to prevent and detect fraud are often limited for budgetary reasons. Those that do exist are likely focused on traditional activities, such as internal audits and detection techniques chosen primarily for their simplicity and economy. In their use of analytics, some retailers appear to be playing catch-up,” observes James. “Basic point-of-service (POS) analytics only take you so far. By deploying predictive analytics to better understand anticipated sales volume of a given stock keeping unit (SKU) and anticipated sales of products in the secondary marketplace, retailers might be able to identify certain product transactions as outliers and alert stores to increase their scrutiny of such sales.” (Source wsj.com)

The Mall at Short Hills murder victim's widow files suit against mall owners - Putting profits ahead of security when it stopped using off-duty police officers several years ago  The widow of a Hoboken attorney who was shot and killed during a carjacking at The Mall at Short Hills in December has filed suit against the mall's owners, alleging the upscale shopping mecca put profits ahead of security when it sidelined off-duty police officers several years ago. Friedland’s lawyers say the mall’s owners, Michigan-based Taubman Centers, knew the mall was ripe for carjackings since its assortment of luxury retailers – Saks, Bloomingdales and Nordstrom among them - attracts a high-end clientele who drive the expensive vehicles highly sought by car thieves. The lawsuit cites four previous carjackings at the mall of female shoppers, including a gunpoint robbery of two women driving a Jeep in 2006 and a knifepoint robbery of a 56-year-old woman in 2009. "Despite these repeated incidents and the grave threat posed to its shoppers and patrons, several years ago, the Mall ceased hiring police officers to provide security at the mall, citing budgetary concerns,” Friedland’s lawyer, Bruce Nagel, writes in the complaint. (Source nj.com)

Sears to spin off Lands’ End on April 4

Quiznos Files For Prepackaged Chapter 11

Bargain store chains flooding into North American Malls & Shopping Centers like never before - upstaging the mainstays  "We're seeing a seismic shift in retail shopping centers," said Garrick Brown, director of research at real estate firm Cassidy Turley. "The challenges of the weak economy are being replaced by the challenges of e-commerce." The shift may reflect some consumer pain, but it has brought plenty of winners, too. Commercial real estate rents are rising, and many retailers, especially bargain chains, are in better shape than they have been since the Great Recession in 2008, analysts say. Shopping center vacancy rates in 60 major U.S. markets fell to 8.6 percent at the end of last year from 9.5 percent a year earlier, reflecting 38 million square feet of occupancy growth. J.C. Penney Co Inc and Sears Holding Corp are retrenching and fighting for survival, raising a red flag for malls where, as anchor tenants, they draw foot traffic to nearby smaller stores. Meanwhile, Staples Inc and RadioShack Corp earlier this month hit the U.S. commercial real estate market with plans to close a combined 1,325 stores. Analysts said they were slow to react to declining foot traffic and the surging amount of consumer shopping moving to the Internet. U.S. shopping center owners say they have had no reason for alarm. With new retail construction at historically low levels, they are getting help from a stable of discount retailers. Costco Wholesale Corp, T.J. Maxx, Marshalls, Dollar General, Nordstom Rack and Ross Stores have been quick to fill vacancies. (Source reuters.com)

Target offers breach blueprint for other retailers  The retail world has seen crises like these handled well, and handled poorly. While the dust hasn’t yet fully settled, Target has the potential to be one of the success stories. Their handling of the crisis to this point could very well create an opportunity for the company from this disaster. Clearly, there are lessons to be learned from Target’s conduct that apply to every retail leader facing a tumultuous period. (Source retailingtoday.com)

Cybersecurity now top of list for global risk managers  A survey of global risk managers from the Society of Actuaries and Rudolph Financial Consulting found financial volatility (59%) to be the top emerging risk, followed by cybersecurity (47%). A survey of more than 1,100 chief information officers, IT vice presidents and IT directors found 63% say there’s a “major IT transformation” under way in their organizations driven in part by a desire to improve security. Editor's note: Is LP involved? With all of the concerns about expanding LP's role in the retail industry and playing a part in increasing profitability isn't this huge exposure an area where we could add value and subject matter expertise. (Source wsj.com)

Harbor Freight and two other Director of Loss Prevention openings on the market

PA Supreme Ct: Liquor Store Robbery Injury Not Normal Working Condition  The Supreme Court of Pennsylvania has vacated a 2011 Commonwealth Court decision and reinstated the earlier decision of a trial court judge who determined that the Post-Traumatic Stress Disorder (PTSD) suffered by the manager of a Pennsylvania Liquor Store during a robbery is, in fact, a compensable work injury and not the result of a "normal working condition." As a result, Martin LLC client Greg Kochanowicz will receive retroactive pay and await a new decision from the Commonwealth Court. Kochanowicz, a manager of a Bucks County liquor store, had worked for the Pennsylvania Liquor Control Board (LCB) for approximately 30 years when the store was robbed at gunpoint in April, 2008. During the robbery, Kochanowicz had a gun pointed to the back of his head, was bound with duct tape and suffered PTSD as a result. Unable to return to work, he filed for total disability benefits. However, in 2011, following the LCB's appeal of the compensation claim, the Commonwealth Court disagreed with an earlier judge's decision and halted Kochanowicz's benefits saying that the robbery was "normal" for his job. "Obviously, we didn't agree with that decision," said Al Carlson, attorney for Greg Kochanowicz. "This is not someone in the armed forces or law enforcement who understands that danger is a risk every day at work. This is someone who did his job for 30 years without incident, then faces a single terrifying, life-threatening occurrence at that job. This is absolutely not a normal working condition. If you deny this man the means to get the medical help he needs how can he return to any job?" (Source digitaljournal.com)

Surveillance Ops: Training Seminar - RILA's 2014 AP Conference  Surveillance Ops has taken these proven techniques and integrated them with criminal investigations to establish a hybrid retail training seminar, providing the highest level of relevant surveillance training for ORC directors, investigators and AP community. At the Retail Asset Protection Conference 2014, all attendees are invited to participate in a complimentary 4-hour training session that will provide the AP industry with valuable counter intelligence surveillance methods used by intelligence agencies. As an added benefit, this session will earn CEU credits towards LPC and CFI re-certification. Don’t miss out - take advantage of this training seminar at this year’s conference! Register today.

Quarterly Same Store Sales Results

H & M Q1 (no same store sales data) - Q sales up 11%

2013 Annual Same Store Sales Results

REI 2013 up 2.9% with sales up 5.9%

Last week's most popular news article --

Nine retailers closing the most stores
Brick-and-mortar retailers have been suffering from slow economic activity for years, as well as from increased competition from online retailers. The rise in store closings is a prominent sign of their struggles. To determine the retailers closing the most stores, 24/7 Wall St. reviewed large retailers that have publicly announced store closings for 2014, or are in the middle of a multi-year plan to trim locations. In addition, we also reviewed company earnings and SEC filings. These are the retailers closing the most stores. 1. Abercrombie & Fitch 2. Barnes & Noble 3. Aeropostale 4. J.C. Penney 5. Office Depot 6. RadioShack 7. Sears Holdings 8. Staples 9. Toys "R" Us (Source wbir.com)

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eBay News

eBay EU Investigators Work with Law Enforcement Leads To Conviction Of Employee Stealing 67,000 pounds ($111,000) And Selling Online

Tingey, 45, of Thorpe Way, Cambridge, helped himself to a huge amount of stock at Ridgeon’s Timber and Building Merchants between 2007 and 2013.

He was finally caught when a stock check revealed two boilers were missing. CCTV was checked and showed Tingey stealing stock from the warehouse. His offending had previously gone undiscovered because another employee had been caught stealing items and the losses put down to them.

Tingey pleaded guilty to theft and jailed for a total of 14 months at Cambridge Crown Court on Tuesday. The court also served a confiscation order of 65,000 pounds ($10,800) to be paid to the company.

Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.

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Loss Prevention News Network

"Emerging Loss Prevention Issues: Training is Key"

New Episode

Carol Leaman, CEO of Axonify, sits down with Lisa LaBruno, Senior Vice President of Retail Operations for the Retail Industry Leaders Association, to discuss the major challenges retail Loss Prevention programs face and how effective training can help mitigate those risks. Lisa describes the four areas of training associated with LP apprehensions, including the specific components of a successful training program.
Watch the interview here.

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More data-stealing software is available online
In 2013, Intel Corp.’s cyber security firm McAfee Inc. discovered three times as many new malware applications on the web than in 2012, with a 52% increase in the number of new applications measured from Q3 to Q4. McAfee detected 200 new malware applications every minute—or three per second—last year, it says. At the end of 2013, there were more than 7.5 million malware applications at large on the web, up from just under 2 million at the end of 2012, McAfee says. Those numbers all represent “signed” malware, or vicious software disguised as legitimate applications using stolen security certificates. Malware for mobile devices is proliferating fastest. McAfee found 197% more mobile-specific malware applications in 2013 than in 2012, with 744,000 of them discovered in Q4 alone. (Source internetretailer.com)

Friendly fraud? Yes it exists
The words "friendly" and "fraud" may not seem to go together, but friendly fraud — also known as chargeback fraud — is a real problem for a lot of online merchants. Friendly fraud happens when a customer fraudulently reports to their financial institution that a charge on their credit card isn't legitimate; the customer will typically be refunded the money immediately, leaving the merchant on the hook for the cash. Whether chargeback fraud is intentional or not, retailers are losing billions; Visa estimates $11.8 billion was lost to friendly fraud in 2012. To protect themselves from chargebacks, many merchants require customers to enter credit or debit card' security codes in order to prove ownership and physical access to the card. Some merchants will only ship to the address associated with a charge card, which can be a nuisance when purchasing a gift. Merchants are also more likely to fight chargebacks, putting the burden back on the consumer. (Source csmonitor.com)

Pier 1 Imports' unique products and evolution is helping it beat e-commerce threats

Report says mobile payment users spend twice as much money, shop more often

Thought Challenge

2013 Third Place Thought Challenge Winner - $1000

By Brandon Brown, CFI
Regional Loss Prevention Manager

What We Can Learn From The Dodo Bird

The Dodo bird of the 17th century, was actually a winged creature that did not have the ability to fly. Some attribute its inability to fly to food source abundance. Over time, it was that inability that contributed to the animals scarce population levels and ultimately it’s extinction. An animal that got too comfortable and complacent. Sounds familiar.

The landscape of the Loss Prevention industry is changing quickly. So quickly, that if we are not currently preparing for the changes, we will become extinct as well. Today we face an economic climate that is responsible for swallowing music stores, book stores, and neighborhood businesses. It’s sights squarely upon more of the services and companies we have grown accustomed to. The US Postal Service recently announced an end to its Saturday delivery service and is feverishly treading water, with electronic mail delivery and private shipping entities favored by most. Change is inevitable, and we see it everyday across all industries. As loss prevention professionals, we work for public and private corporations, for franchisees, for family owned small businesses, for financial organizations, etc. Regardless of the type or size, these organizations must continue to adapt and evolve or they will otherwise eliminate themselves from the market. But this not only applies to the organizations themselves, but to us individually and collectively as loss prevention professionals. Preparedness ensures survival.

Gone are the days of solely relying on what you think you do best. Interviewing, investigating, auditing, training, etc. These are things that all loss prevention professionals should be proficient at, but in today’s climate, technology and ingenuity have paved the way to instant information access as well as outsourcing opportunities. Solution providers that offer more for less. Take the small business owner for example. He needs a solution to his loss prevention problems. But why should he hire you? Maybe he needs to create an audit, there’s now an “app” for that. Perhaps he needs an interviewer, he can hire one among the hoards that are available a la carte, or better yet, he can take a webinar for less than what he pays in dry cleaning per month and learn the craft himself. He may need a restitution or civil demand solution, in which case he can secure a vendor or read up on the laws in his state and do it himself. Perhaps he needs an investigation completed? There are hundreds of investigative consultants ready to answer his call and for a fraction of the price of what a full time loss prevention professional would cost. On-boarding, awareness training, coaching, inventory management, etc. The list goes on and on. We live in an information rich age. If problems exist, owners and company executives can learn the solution to that problem themselves, or outsource it at a reasonable cost. These options aren’t limited to small business. The same learning opportunities or outsourcing options are available for large corporations as well, lets not be naïve. The time is now, to integrate yourself into the wave of change, and to add value to not only your organization, but to yourself.

Now before all the independent consultants and vendors start to get comfortable, realize that the evolution of technology will affect you as well. With technological advances, comes a hunger for automation. Most business professionals value time as much as they do money. If you’re a consultant, why should they employ your services , often time consuming and cumbersome, when there’s a faster, cheaper way of getting the information they need through technology and networking? If you’re a technology solutions provider, how relevant will your product be in 3 years? If you think your business is sustainable for the long haul without constant evolution and adaptation, your mistaken. Pay homage to the VHS recorder on your way out.

I, as you, need to be concerned, stay focused, and evolve. I understand that more needs to be done to diversify my skill set. To add value to my organization and myself, above and beyond the task oriented fundamentals that we as loss prevention professionals are built upon. But since this is a thought challenge, then I challenge you to think. Are you learning a new skill? Training yourself in the latest technology? Investing in your continuing education? Learning other sides of the business? Are you exploring your own business ventures, or pursuing your own dreams? Stop putting it off until tomorrow. That day may never come. Somewhere, a 15 year old computer prodigy is creating the next big thing to replace what you provide for your company. I suggest diversifying your skill set before he or she secures a domain name. As the Dodo bird has shown us, becoming complacent, comfortable and naïve will certainly end in our extinction. Lets start a loss prevention evolution, shall we?

Think big.

EHS & Safety
Selling EHS by Selling Yourself (Part 2)
In the first article of this two-part series, it was noted that the best way to gain senior-management buy-in for EHS initiatives is to engage in a purposeful process of reputation building. To begin the reputation-building process, you need to heighten your understanding of the inner workings of the business – and apply the four “B’s.” The four “B’s” (be brief, be prepared, be inspiring, be gone) are the keys to your success as an EHS manager and as a leader. Learn how to apply these steps and sell yourself successfully so you can effectively sell EHS. (Source ehstoday.com)

6 Steps for Efficient EHS Budgeting
Whether you are a professional or a newly hired EHS manager, budgeting can be a tricky process! You should first begin this process by considering your organization's outlook and upcoming objectives as well as look at each department as a separate unit. Use these six steps to help guide you and make your budget successful! (Source ehstoday.com)

Drug Abuse Costs Employers $81 Billion Per Year  The American Association of Occupational Health Nurses and American College of Occupational and Environmental Medicine are collaborating on a recent study, in the hopes of providing education and recommendations in efforts to raise awareness and better understanding of worker impairment. According to the National Council on Alcoholism and Drug Dependence Inc. (NCADD), drug abuse costs employers $81 billion annually. Some 70 percent of the estimated 14.8 million Americans who use illegal drugs are employed, and workers who report having three or more jobs in the previous five years are about twice as likely to be current or past year users of illegal drugs as those who have had two or fewer jobs. (Source ehstoday.com)

Retail Crime News
Sponsored by Sony

Jewelry thieves hit the Golden Triangle of Paris twice this weekend  Burglars forced open the door of the DoDo store on Rue Saint-Honoré in the early hours of Monday, according to a police spokesman. On Saturday, two men held up the nearby De Grisogono store, making away with several items of jewelry. The value of the loot for both heists could not immediately be confirmed. The area has seen a rash of high-profile jewelry heists in recent months. In December, thieves made away with luxury watches believed to be worth around 800,000 euros, or $1.1 million at current exchange, from a store belonging to Swiss watchmaker Audemars Piguet. In October, thieves stole luxury watches worth an estimated 1 million euros, or $1.4 million, from the Vacheron-Constantin boutique on Rue de la Paix. In September, a gang rammed a car into the window of a jewelry store on Rue de Castiglione and made off with several bags of jewelry. (Source wwd.com)

Two shot at a Roosevelt Fields (NY) Mall restaurant  Two people were shot at a Garden City restaurant early Sunday morning, Nassau County police said. Police provided few details on the shooting. Police said they received a call just before 3:30 a.m. reporting the shooting at Mint Restaurant & Lounge, at 1 Ring Rd. in the Roosevelt Field mall complex. (Source newsday.com)

Temple Terrace, FL Police search for robber who beat pharmacist  On Saturday approx. 8pm the suspect forced his way into the Omega Drugs Pharmacy, snuck up behind the pharmacist and demanded drugs. The attacker beat the victim several times before leaving with a small quantity of drugs. The pharmacist called 911 to report the attack. Officers found him bleeding with serious injuries to the upper body. (Source myfoxtampabay.com)

Houston Police arrest suspects for Kroger overnight burglary  Three suspects broke into a Kroger store in Humble, TX and stole a large quantity of cigarettes and fled. Police were given a description of the get-a-way SUV and began to give chase. The SUV crashed in a residential area where 2 suspect were taken into custody, the third was able to flee. (Source click2houston.com)

Robbers hold up Publix store in Orlando before closing  A pair of masked armed robbers held up an Orange County Publix store just before closing on Sunday evening. Investigators said it seems the men, who entered the store holding handguns, knew exactly what they were doing because they wasted no time getting in and out of the store. They went straight for the money behind the customer service area in the front of the store, got what they wanted and bailed to a waiting car, according to authorities. (Source wesh.com)

Tulsa, OK Pharmacy robberies are up, but so are prosecutions; Police have cleared 11 of 13 thefts reported since January  That's according to the department's robbery unit statistics, which state TPD has cleared 85 percent of such cases since January, or 11 of 13 reported robberies, by arresting nine area residents. "In the past, we've seen a lot more violent take-over style," he said. "But in this series, they've primarily only been gun-implied, with (robbers) writing notes. (Source tulsaworld.com)

Four arrested in Kmart burglary in Deming NM; Merchandise totaling $38,000 recovered  Three juveniles and one adult were in custody Friday, following an early-morning break-in at the Big Kmart store. Deming Police officers apprehended them burglarizing the store. "The officers did an outstanding job in response with central dispatch and the alarm company staff," said Deming Police Chief Brandon Gigante. According to a police report, at approximately 3:18 a.m. on Friday, officers responded to an alarm call reported to central dispatch coming from the Big Kmart retail store. Upon arriving at the scene, police set up a perimeter and spotted the four suspects burglarizing the store. (Source demingheadlight.com)

Lawrence, KS man suspected of stealing meds found in Dillions grocery store ceiling  A Dillons employee heard noises coming from the ceiling and alerted a security guard at about 10 p.m. Saturday, said Lawrence police Sgt. Troy Squire. Officers were dispatched to the store and located the suspect in the ceiling after an hour of searching. (Source ljworld.com)

Cargo thief busted stealing truck load of Hewlett Packard computer equipment in Louisville, Ky.

Kohl's LP officer helps nab Fred's Super Dollar Store armed robber after he changed clothes in fitting room in Covington, GA

Suspect busted using fake credit cards at three jewelry stores in Sonoma, CA

Three cited for carrying guns into West Park Mall in Cape Girardeau, MO

Kay Jewelers in the Beaver Valley Mall, Monaca, PA hit with a $5899.00 grab and run; suspect asked for the biggest ring in the store

Robberies and Burglaries


ORC News
Queens man busted using Target credit card numbers for buying $35,000 in gift cards  Queens man was arrested on Thursday after police say he used stolen credit card information that was obtained in the recent Target data breach to buy more than $35,000 worth of gift cards from an Islandia Rite Aid. Following an investigation, detectives determined that the same person-Terron Stowe, 27–entered the store several times between Jan. 6-20 and used information from 45 stolen credit cards to purchase gift cards, police said. (Source kingspark.patch.com)

Rowan County, N.C. credit card fraud ring busted  Five people were arrested in Rowan County in what investigators are calling a "large scale financial fraud scheme." On Thursday, deputies stopped a 2011 Acura SUV, with Texas registration, on I-85 for a routine traffic infraction. Those deputies found a credit card decoder and 17 forged credit cards. The scheme, officials said, was to falsely encode information on credit cards using fraudulent bank account numbers and falsely alter encoded information on the cards by altering bank account information on magnetic strips. (Source wbtv.com)

West Virginia heroin bust nets $25,000 of stolen goods, 5 arrested  A heroin bust at Huntington Inn on Saturday led to the discovery of a property theft ring headquartered at a Norway Avenue residence. At the residence, Police found a pound of weed, pills, cash, about 20 guns and approximately $25,000 in stolen property," Losh said. "We ended up getting into a huge undertaking. There were a multitude of TVs and electronics to sweepers and power tools." (Source herald-dispatch.com)

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Vendor Spotlight

Vector Security Now Accepting Applications for 2014 LPF Scholarships -
Only 2 Weeks Left!

Company continues commitment to furthering loss prevention education

PITTSBURGH – Vector Security, Inc., the provider of intelligent security solutions
tailored to the needs of customers, is accepting applications for its 2014 Loss Prevention Foundation (LPF) scholarship program from now through March 31, 2014. Applications can be downloaded via the Vector Security website at www.vectorsecurity.com/lpfscholarship.

The scholarships provide financial support to loss prevention professionals – or those who have an
interest in loss prevention – seeking to obtain LPQ and LPC certifications. Vector Security began
awarding the scholarships in 2009 in support of career development and continuing education for
professionals in this important and rapidly-growing industry.

The scholarships cover all course and examination fees for retail loss prevention professionals who wish to obtain LPF’s Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC) certifications.

In 2012, the program was expanded into Canada and will continue this year as well. A total of 10 LPQ and 10 LPC scholarships will be awarded to U.S.-based professionals, while another five LPC
scholarships will be awarded to Canadian-based professionals.

“We value the contributions loss prevention professionals make to this industry and are extremely pleased to offer the LPF scholarship program once again,” said Michael Grady, Executive Vice President, Vector Security. “Our commitment to this profession remains strong. Over the years, LPQ and LPC certifications have become immensely popular and well-respected. We’re honored to assist worthy individuals who otherwise may be hindered by the costs associated with obtaining this certification.”

Anyone currently in the loss prevention industry, or has an interest in the industry, may apply for an LPQ scholarship. Those applying for the LPC scholarship must meet certain eligibility requirements. Detailed information can be found at www.vectorsecurity.com/lpfscholarship.

Vector Security has awarded 109 scholarships totaling almost $105,000 since the program began in 2009.

For more than 40 years, Vector Security, Inc. (www.vectorsecurity.com) has been a premier
provider of intelligent security solutions tailored to the needs of the customer. Headquartered in
Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a mutual insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to more than 270,000 homes and businesses.

Debbie Fisher
Marketing Online Specialist
724-741-2200 x2513


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Let Your Team Help You Manage Your Time  Good managers analyze their calendars, prioritize to-do lists and try to make the most of their personal productivity. Great managers, though, realize their time is the most scarce resource they have and that their team must be organized so they will maximize their own personal impact. Use this leader's story to free up some time. (Have time for the important things)

3 Ways to Get More out of Every Single Hour  Time is a critical and important resource that, unfortunately, we can't get back and isn't unlimited. Once used, that's it; we're only given 24 hours in our days, and it's important you use those hours effectively. Make sure your time isn't lost to you by using these tips. (Every single minute is important)

Last week's most popular articles--

7 Proven Steps to a Better Workday
Your workday can become a day filled with stress, burnout, and anxiety in just a matter of minutes, with meetings to attend or emails to get back to. It's easy for a day to go from great to dragging. Use these tips to try to make your day as satisfying as possible! (How do you spend your morning?)

An Almost Foolproof Way to Achieve Every Goal You Set  As an employee or leader you are always setting new goals for yourself, whether it's to get this project done by the end of the week, or get a promotion by the end of the year. Sometimes these goals keep looking like they are just out of reach but use these tips to make progress. (Goals vs. systems)

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Tip of the Day
Sponsored by Vector Security

Are you going beyond your job appraisal? Every year, executives face that one moment in time when corporate America tells you how you've done and most live within its boundaries all year long. Exceeding at your job is, by definition, going beyond it and the only way to move up is by doing just that. With increased job scopes and responsibilities, it may seem almost impossible to do except for those who believe anything is possible. Are you going beyond?

Just a Thought,
Gus Downing

Gus Downing

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