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April 4, 2013

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Mike Rackley was named Global Director LP for Nike. Prior to joining Nike, Mike was the Sr. Director Global Security / CSO for Apollo Group. Before that, Mike spent over 11 years at Target, holding positions such as Group Assets Protection Team Leader, Sr. Group Manager - Crisis Management & Corporate Security, and Director - Global Security. Mike was recently a member on the Board of Directors for the American Red Cross, Twin Cities Area Chapter and a member of the National Advisory Council for FEMA. He is also currently studying at the Naval Postgraduate School's Center for Homeland Defense and Security. Congratulations Mike!
Chris Harris was promoted to Director of Asset Protection for Weis Markets. Chris joined Weis as a Regional Director of Asset Protection last year. Prior to Weis, Chris was a Regional Director of Loss Prevention with Sears Holdings Corporation. Chris holds a Bachelor’s Degree in Administration of Justice and a Master’s Degree in Business Administration. Congratulations Chris!

T-Mobile cuts LP jobs 
A number of Loss Prevention executives have been cut at T-Mobile recently in a job elimination wave. Several other departments were also impacted with over 100 from the operations organization, of which LP is a part of. Speculation has it that 12 LP jobs were eliminated.

Giant Eagle supermarkets requiring card for self-checkout lanes  Giant Eagle confirmed it recently began using technology that requires the use of the Advantage card. Making customers use the cards also enables the store to follow up with customers who had a problem with a transaction - such as paying the wrong price for an item - or an issue with how they paid. (Source

CVS Pharmacy agrees to pay $11M to settle record keeping allegations in Oklahoma for controlled substances  The allegations against CVS included that some of its stores created false Drug Enforcement Administration registration numbers that were sometimes provided to state prescription drug monitoring programs. CVS acknowledged that its stores must comply with the record-keeping requirements. But the company did not admit liability. (Source

“The New Purchase Path: Swipe, Tap, Own" - A think tank report  L2 released Intelligence Report: Tablets, “The New Purchase Path: Swipe, Tap, Own.” As tablets continue along the most successful adoption trajectory in history—and begin to surpass all other devices in terms of shopper influence—retailers must reconfigure priorities. “The New Purchase Path: Swipe, Tap, Own” examines key data, trends, and insights, identifying strategies for retail brands to maximize potential on the tablet platform. This inaugural report assesses tablet data from 60 retail brands over the past year. A must read. (Source

The 20 Best-Paying Hourly Jobs In Retail
The retail and fast food industries employ more people than any other sector. For the purpose of the report, managerial and senior leader roles were excluded. (Source

Ranking Company Name Position Hourly Wage
1 Bloomingdale's Sales Associate $13.38
2 Costco Wholesale Cashier $11.58
3 Nordstrom Sales Associate $11.27
4 REI Sales Specialist $11
5 H&M Sales Associate $10.20
6 Sephora Cashier $9.67
7 Zara Sales Associate $9.51
8 Williams-Sonoma Sales Associate $9.48
9 Office Depot Sales Associate $9.36
10 Sam's Club Cashier $9.32
11 J. Crew Sales Associate $9.24
12 Banana Republic Sales Associate/Cashier $9.16
13 Macy's Sales Associate $8.96
14 Best Buy Cashier $8.92
15 JC Penney Sales Associate $8.90
16 Wal-Mart Sales Associate $8.85
17 Gap Sales Associate $8.85
18 Urban Outfitters Sales Associate $8.77
19 Target Guest Service Team Member $8.73
20 Panera Bread Cashier $8.60

Samsung will open Mini-Stores inside 1,400 Best Buys by the end of June  Called a Samsung Experience Shop, each store will be an entire section at Best Buy devoted to showcasing Samsung smartphones, tablets, cameras, laptops, televisions and accessories. It will also include customer support for Samsung products, similar to the Genius Bar at Apple stores. Talk about speed to market. Seems like someone is in a hurry. Samsung is the biggest maker of phones in the world. But Apple’s iPhone is still the top-selling mobile device in the United States. (Source

Hundreds of fast food workers plan second protest day in NYC pressing for higher wages  Organizers say hundreds of workers plan to demonstrate Thursday at dozens of fast food establishments, including McDonald's, Domino's, Wendy's and Pizza Hut. The protest includes a march and rally on 125th Street in Harlem. They want fast food restaurants to pay them $15 per hour. Workers earn an average of $8.25 per hour. (Source

Landmark judgment: Reselling digital goods violates copyrights, a federal judge rules  Used digital goods, unlike used books or CDs, are essentially indistinguishable from new digital goods, Sullivan wrote. And so, if a consumer could buy a used e-book at half the price he would pay for a new e-book that could significantly drive down the price of digital goods. That’s one reason the case presents significant consequences to retailers that sell digital goods. However, for two of the most prominent players in the space—Apple Inc. and Inc.—the case is also important because both retailers have applied for patents related to digital goods secondary markets. The fight will continue as this is a huge money maker long term and will ultimately end up on the Supreme Courts docket sooner or later. (Source

The Director of the FBI and now the Chief Justice of the U.S. Supreme Court - Victims of Identity Theft  On the morning that the Supreme Court was scheduled to hear arguments about gay marriage, Roberts was overheard telling a barista at his local Starbucks that he would have to pay cash for his coffee, as his credit card information had been stolen. Roberts isn't the first high-profile Washington figure to become the victim of identity theft lately -- earlier this month, First Lady Michelle Obama, Vice President Joe Biden and the director of the FBI all had their credit reports stolen and posted to a Russian website. Celebrities including Beyonce Knowles were also affected. If the director of the FBI and the most powerful judge in the country can be impacted by identity theft, how are ordinary citizens supposed to keep their finances safe? (Source

Cargo Thefts Decrease In U.S., Mexico Announces Plan To Combat Highway Crime  Logistics security services provider FreightWatch International has issued two new reports, one showing cargo theft fell in the United State from December 2012 through last February and another about a plan in Mexico to combat crime along its highways, including cargo thefts. From December 2012 through February 2013, FreightWatch recorded a total of 199 thefts in the United States, with 77 thefts in December, 53 in January and 69 in February. The average loss value per incident during this period was $133,711. Compared with the previous three months thefts fell by 20% and average loss value dropped by 39%. The Mexico government’s strategy is to divide the country into five regions and within those regions create 136 total quadrants. Each quadrant is to be staffed with federal police to deploy at any given moment. (Source

Ex-manager of MSU bookstore admits stealing almost $1.2 million  A former manager of the Missouri State University Bookstore admits he embezzled more than $1.1 million from the university over a period of more than eight years. Mark Brixey pleaded guilty in U.S. District Court. Investigators say Brixey stole by converting checks from textbook companies to cash. The checks were funds used to buy back used textbooks from students at the ends of semesters. Prosecutors said the money that Brixey took was not the funds for paying students for used books, but rather commissions paid by the textbook companies to the bookstore for selling and buying back their products. Prosecutors and MSU President Clif Smart said Brixey took advantage of a system set up nearly 20 years ago for the bookstore manager to handle those commission payments. (Source
Raids target 6 Freeport, ILL., smoke shops selling fake goods  The raids targeted counterfeit apparel that possessed unlicensed logos and was a joint effort between Freeport Police and agents from the Homeland Security, Dept of Agriculture, and Office of the Inspector General. It appears as though they're circling in on a specific distributor. The investigation is ongoing. (Source

Security guard and shack gets washed away in horrendous storm while guarding the crippled Carnival cruise ship in Ala. last night  Two security officers guarding the damaged Carnival cruise ship Triumph on the Mobile River were blown into the river overnight during a storm where winds howled at more than 80 miles per hour. The two officers were in a guard shack taking cover from the severe weather when the wind picked up the guard shack and dumped it into the river. One security officer was rescued, but the second officer who was not wearing a life jacket is missing and presumed drown. (Source

South Setauket Man Robbed 4 Jewelry Stores in New York State  The man and his female accomplice hit the Tourneau Walt Whitman in Huntington Station, Golden Jewelry, Zales Jewelers and Diamond exchange in Medford. They believe the couple may have been responsible for similar jewelry store thefts in Nassau County as well. (Source

Three Former Employees Arrested in Theft Ring at Amazon Distribution Center in Lexington  The three men were involved in a theft ring whose members stole iPod portable media player devices and iPhone cellular telephones from the distribution center and sold them. (Source

Warning: video contains strong language: Springfield, Illinois Police tase a shoplifter who is 8 months pregnant at Best Buy.   A woman who is eight months pregnant was tased by a Springfield, Illinois, police officer in a parking lot over the weekend in an incident that was caught on tape and has raised questions about the possible use of excessive force. The dramatic footage, shows some sort of struggle that leads an officer to pull out a Taser and use it on the 29-year-old woman. (Source

Long Island Jewelry thieves apprehended after four store robberies. 
A couple who was responsible for grand larceny after hitting Zales and Tourneau as well as two other jewelry stores is now behind bars. Kristie Laird and Daniel Cimolnski each face multiple charges for crimes committed in Suffolk County. Police believe that the couple may have committed similar crimes in Nassau County. (Source

Pittsburgh woman attempts to steal 17 Penguins Hockey jerseys from JC Penney. 
A real fan or ORC? Either way, Roberta Obenauer now faces charges for retail theft of over $2200 from the JC Penney store in the Robinson Township Mall. Obenauer has four previous convictions for retail theft. (Source

St. Louis area Police are investigating a stabbing at St. Charles Towne Center in Waldorf.  A preliminary investigation revealed the victim, 21, and a friend were in the upper level of the mall when two males approached. One of the males pulled a knife and stabbed the victim in the upper body. The victim fled to the parking lot and police and emergency workers were notified. The victim was flown to a hospital where he was treated and released later that evening. Detectives developed information that there was a minor verbal confrontation between the victim and suspect just minutes before the stabbing. (Source

Wrong pretzel dip leads to mall brawl in Detroit.  An Auntie Anne's pretzel eatery in Oakland Mall was recently home to a vicious brawl. Two women returned to the kiosk after discovering that they'd been given the wrong dip and asked for the right one. After the 19-year-old and 22-year-old were reportedly told they'd have to purchase the new dip because they'd already consumed part of the incorrect dip, an employee allegedly threw dip at them. Police say the suspects then tried to climb over the counter, and a fight ensued. (Source

Suspects sought in the Seattle robbery and beating of a Jewelry Store owner.  Three men entered the store and held the owner at gunpoint, one of the suspects is believed to be known to the owner. The owner believes one of the suspects is from his home country of Kenya who he had helped in the past. (Source

Duluth, Georgia Store Manager maintains a heroic display of calm during robbery.  A store clerk was grabbed from behind by a suspect who had a knife to her throat for four minutes during the botched robbery attempt. Store manager Michelle Coffey of the Fresh 2 Def store attempted to give the suspect the cash from the register, but the suspect was just holding on to his hostage. Customers kept coming into the store and the manager told them to leave, but whispered that the store was being robbed and please contact 911. The suspect fled the store without the cash and is being sought by police. (Source

Suspect who held up a Family Dollar at knifepoint apprehended on Staten Island. 
Stephen Rodriguez was arrested on Monday, after detectives identified him through a photo array and a lineup. Rodriguez brandished the knife at a 21-year-old employee, who handed him an unspecified amount of cash. Rodriguez also took several cell phones before fleeing. (Source

March Same Store Sales Results

Rite Aid down 2% with pharmacy revenue down 4.5% and front end down 3.8%

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Registration for the 2013 NFSSC Annual Conference is now open

August 4-7, 2013

See Keynote Speaker Don Fox, CEO, Firehouse Subs and dozens of other sessions with topics focused on Social Media, Safety, Depositions, Food Cost Controls, Security and Surveillance, Emerging Technologies, Smart Safes, Using Analytics, Audit Programs, Mock Disaster Preparation and much, much more. Go to to register.

For more information about NFSSC membership or the annual conference, please contact Jim Forlenza, Executive Director,, or at 240-252-5542.

Click here for full details.

Identity Theft
University of Florida notifies more than 14,000 patients of possible identity theft.   The Office of the State Attorney has released the names of the Shands employees arrested in connection to compromising more than 14,000 confidential UF&Shands patient profiles. Arthur Thomas, 25, was arrested Tuesday after an investigation involving the State Attorney’s Office, the IRS and the Secret Service. Thomas was an employee at UF&Shands Family Medicine at Main medical clinic. Law enforcement believed he was selling the identities of UF&Shands hospital patients and learned that he was in Jacksonville. That month, the Jacksonville Sheriff’s Office pulled Thomas over for speeding. Thomas gave law enforcement consent to search his vehicle. According to the report, officers found a black duffel bag inside with a sheet containing about 1,600 patient identities, including names, dates of birth and social security information. (Source

Alabama grand jury indicts three NC residents in ID theft ring  Three North Carolina residents are charged in what federal prosecutors call an identity theft ring operating in Alabama. The three are accused of possessing more than 350 counterfeit debit and credit cards. Authorities say 38-year-old Terrance Lavon Campbell; 40-year-old Renee Charlene Pointer and 44-year-old Terrence Donnell Wooten were indicted Wednesday on fraud and identity theft charges. (Source

Mukilteo, Wa., identity theft ring busted in hotel  Mukilteo police arrested three men on Thursday in connection with an identity-theft ring after hotel cleaning staff found a room full of forged IDs and the equipment to manufacture them. Kang said the three men were already under investigation by other law-enforcement agencies for identity theft, fraud and other financial crimes. A 32-year-old from Lake Stevens, a 31-year-old from Renton and a 28-year-old from Everett were booked into Snohomish County Jail for investigation of financial fraud and forgery. (Source

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Mike Rackley was named Global Director LP for Nike.
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Melisa Alarcon was named Area Loss Prevention Manager for Ross Stores.

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Five Workplace Irritations That Can Actually Boost Productivity  Coworker next to you talking too loud? Manager making you feel incompetent? We all blame these reasons, and many more, when we can't perform up to par, but this article proves the opposite! (Bring on the noise!)

Momentum Is Your Best Productivity Hack  Stop taking on too much of a workload! Break your to-do list into smaller parts, that way you feel more accomplished! Crossing the next item off your list will make you feel even more motivated to keep going. (Keep going)

Why Bad Weather Is Good for Productivity  April showers will be on their way soon enough, but don't let it rain on your parade at work! With no sunshine to look at out the window, workers are even more productive on bad weather days. (Study proves theory true)

Why Giving Back Helps You Get More Done  Organizational psychologist, Adam Grant, proves true the belief that by giving you also shall receive. By focusing on the needs of others, one can actually become more productive. Stop looking at your Inbox as a daunting task. (Approach it as "How can I help?)

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Managing your career upwards sometimes has to do with the exposure you get to new executives and new responsibilities. The easiest way to get that exposure is to volunteer for projects, assignments, or new rollouts. Going above and beyond your current job description is always a way to gain respect and be noticed. The only issue there is, is that you've got to perform at a high level and deliver results because the worst thing one can do is volunteer and not pull it off.

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