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RILA Day 1 Wrap Up:
“The Crescent City Delights at RILA Asset Protection
By: Amber Bradley
One might expect the
French-founded Crescent City of New Orleans to be a steamily humid already
as we charge into the summer months. Luckily for those headed to the RILA’s
Retail Asset Protection Conference 2017, the weather is as sweet as the
upcoming content covering various topics tackling retail challenges.
RILA welcomed attendees with a well-stocked reception that even included a
few big screens for the Master’s fans Sunday evening. Monday kicked-off
early with Lisa LaBruno, Senior Vice President, Retail Operations, RILA
updating a full general session crowd on RILA’s various strategic
initiatives progress before introducing Richard Ashworth, president of
pharmacy and retail operations for Walgreen Co.
presentation covered ways asset protection professionals can embrace
disruption by incorporating disruption into their everyday businesses by
integrating loss prevention into the company agenda, embrace new technology
skills, and take a comprehensive view of the business.
recap page states, "Ashworth also highlighted how the adoption of the total
retail loss concept into the business has changed how Walgreens approaches
asset protection. Learn more & access to our report on total retail loss
General sessions continued with Kimberly Overton, chief resource prosecutor
of North Carolina Conference of District Attorneys, who presented, "Can you
hear me now? The key to effective communication." Overton helped the
audience learn how to identify different learning styles and how principles
of accelerated learning can help you adjust your style of information
sharing to promote strong and trusting relationships with internal business
partners and external stakeholders.
Day one continued with varied
breakout sessions. To view all the breakout sessions presented,
check out the full agenda.
The exhibit floor was hopping with
various solution providers ready to meet the needs of retailers from across
the country. Check out some of the action:
Michael Lamb, VP of AP, Walmart &
Robert Oberosler, VP of AP,
Rite Aid at RILA
The RILA exhibit floor
The Iverify booth at RILA
Mathew Schriner of Lowe's playing a
game at the Protos booth
A visitor stops by the General
After another block of valuable breakout sessions, the day wrapped up
with Patrick Van Horne, co-author of Left of Bang, as he shared his insights
on how to protect your business by using behavioral analysis to identify and
manage threats. Check out a video of Patrick here:
https://www.youtube.com/watch?v=Bs2lM2exaiY and his website:
Remember to follow us on twitter
live action throughout day two and stay tuned for more wrap ups from the Big
Sponsored by WG Security Products, Inc.
Q1 Robbery Report
Robberies & Burglaries Up
33% Since 2015
Despite increasing incidents, top retailers & states show few
changes from '16
the first quarter of 2017, the number of publicly reported robberies
and burglaries climbed to 1,459 incidents. That's a
staggering 27% increase over the first quarter of last year (1,151
incidents) and a 33% percent jump from the number of reported
incidents (1,101) in Q1 of 2015.
The graph to the right
shows how, with each passing year, first quarter robberies have
Top cities, states and retailers:
Q1 Robberies and Burglaries by City
Q1 Robberies and Burglaries by State
Overall, it's obvious that population plays a big role when it comes to these crimes as many of
the states toward the top of this list have the highest populations in the
country. Ohio is a new addition to Top 3 states.
Q1 Robberies and Burglaries by Retailer
It's worth noting
that these same three retailers also saw the most robberies and
burglaries in our 2016 Robbery Report -
proof that while robberies increase, they seem to be happening in similar
With only three months reported, each successive quarter of
this year continues to top the previous years by such substantial margins, we're
likely to see record numbers of robberies and burglaries in 2017.
Click here to see our 2016 Robbery Report
The FBI Story - The
Biggest Pharmaceutical Case in History
The FBI's Remarkable Work on the 2010 Eli Lilly
$60M Warehouse Theft
“These criminals went on a $100 million robbery
spree, but in the end they were brought to justice”
The details of the heist—including a mysterious tip called in to
local police a few days later—have all the markings of a Hollywood
whodunit, but what’s truly remarkable about the 2010 theft from the Eli
Lilly warehouse is the investigative work that went into recovering the
stolen goods, catching the thieves, and sending them to prison.
small town of Enfield is about 20 miles north of Hartford. “You would never
guess there was a warehouse there with millions of dollars of
pharmaceuticals inside,” said Special Agent Damian Platosh, who supervised
the investigation of the theft from the FBI’s New Haven Division. Among a
select group of criminals who specialize in cargo theft, however, the
facility’s location was well known.
These particular cargo
thieves—part of a criminal group known as the Cuban Mob—were
experts at their trade. They targeted facilities that stored drugs,
cigarettes, and consumer electronics such as cell phones. They understood
how to conduct surveillance, were proficient at recognizing and disarming
alarm systems, and they knew how to load and move freight.
Editor's Note: As the Daily reported on this throughout the entire
case including when the insurance carrier tried to sue Tyco for leaking the
alarm spec's, this is the FBI's account for the first time published.
The biggest pharmaceutical case in history. Read the whole FBI case
story. Published for the first time as only they can say it.
U.S. Audit Regulator Probing Leak of
Confidential Inspection Information to KPMG
investigating former employee for the leak; Six KPMG employees including
five partners leaving over roles in ethical breach.
Six employees at
KPMG LLP have resigned after the U.S. audit regulator began investigating
the leak of a confidential plan to inspect work performed by the global
accounting firm, the company said Tuesday.
The departing KPMG
employees include four partners and Scott Marcello, a partner and the head
of the firm’s audit practice, according to KPMG. The firm confirmed the
matter after being contacted by The Wall Street Journal.
Company Accounting Oversight Board, created by Congress after the accounting
scandals that took down Enron Corp. and WorldCom Inc. to police audits of
listed companies, has hired an outside law firm to probe the breach,
according to people familiar with the matter.
The KPMG employee who
received the leak formerly worked at the accounting board, according to the
A spokeswoman for the board said the organization has
taken steps to “maintain and reinforce the integrity of its inspection
process” since discovering the leak.
The board is a private
organization chartered by Congress in 2002, created to focus exclusively on
audits that are supposed to reduce risks for investors. The Securities and
Exchange Commission, a government agency, oversees the accounting board’s
work and must approve the standards it passes.
A KPMG employee
informed the SEC and the accounting board about the leak, the company said.
The board has described the leaker to government officials as a
disgruntled employee, the people said.
The accounting board
inspects each of the major accounting firms every year, testing a sample of
each firm’s audits to gauge its performance and its compliance with
Among the Big Four accounting firms, KPMG had
the highest number of deficient audits in each of the past two years. Last
year, 20 of KPMG’s inspected audits, or 38% of those inspected, were found
to be deficient. In 2015, the number of deficient audits was 28, or 54% of
The inspection process usually begins in the early
spring after companies have issued annual reports to investors, which
include their auditor’s opinion on the integrity of the financial
statements. The accounting board’s inspections tend to focus on the most
difficult businesses and transactions to audit, ones where it believes
accountants may have cut corners or made mistakes.
An Alert From World
Retail Congress, 2017
Stop Talking and Start Doing, Now and Faster
By now, if anybody in the entire retail and consumer facing industries,
from C-level executives down to the janitor working the night shift,
is not aware of the fundamental earth-quaking changes going on across all of
commerce, they are a “dead man walking.” In fact, they all should just
declare themselves dead, period, and crawl into a hole somewhere. Moreover,
the 24/7 cacophony of the new language around the concepts of new and old
world, digital, physical, technology, VR, AR, AI, new consumer values,
e-commerce, omnichannel, personalization, conversational commerce, IoT,
experiences, small vs. big, social media, bloggers, brand ambassadors, and
globalization is so deafening and repetitive to the point that one would
like to scream, “I’m mad as hell and I’m not going to take it anymore.”
At last week’s World Retail Congress (WRC) 2017, the entire range of
transformative concepts and models for the future were once again presented
and discussed by the leaders of some of the largest and most successful
companies, from both the old and new worlds. From Macy’s, PVH and Adidas, to
Google, Alibaba Group and Casper, and hundreds of other companies from
around the world, it was clear that the consumer and retail industries has
indeed, reached yet another level of better understanding all of the
disruptive forces and the need for transformation. However, even among those
companies that would be considered well into change, the majority
expressed a sense of urgency and the need to move faster.
Urgency is an Understatement
The first phase of a
study commissioned by the research firm, Green Park, and WRC, titled “The
DNA of The Retailers of Tomorrow,” benchmarked organizational readiness for
transformational change through a comprehensive survey and in-depth
interviews with over 150 global chairs, CEOs and senior executives from the
Editor's Note: Written by a
consultant the CEO's follow - Robin Lewis - great article about where we are
with one last sentence; You may say “yada, yada, yada.” I say, let’s
hear it one more time: Act now, or die.
Godiva, Consumer Urge 11th Circ. To
Affirm $6.3M Deal for printing too many payment card digits on receipts
Muransky launched his proposed class action against Godiva in April 2015,
after visiting a store and allegedly receiving a receipt with both the
last four digits of his credit card number and the first six digits
of his account number. Under FACTA, a retailer can print no more than five
digits of a credit or debit card, and may face a statutory penalty
of between $100 to $1000 per violation if consumers can prove it was
The two sides
$6.3 million pact — supposedly the third-largest in the
history of the FACTA — in early 2016. It proposed to provide relief
to a settlement class of roughly 318,000 consumers impacted by the alleged
FACTA violation over a 12-week period in 2015. Some 65,000 consumers
submitted claims, resulting in a $60 payment per claimant after $2.1 million
in attorneys' fees were subtracted. Muransky would also receive a $10,000
incentive award, court records show.
More retail stores have closed in 2017
than at the same point in 2008
Add it all up and more
than 2,880 retail stores have been closed this year to date, a pace that is
running ahead of the same point during 2008’s recession,
according to a recent Bloomberg report. What’s worse is that the future
isn’t looking any brighter.
Convenience Stores Hit Record $233B
In-Store Sales In 2016
Convenience stores, which sell
more than 80 percent of the fuel purchased in the country, reported a 9.2
percent decline in fuel sales due to low gas prices.
The top 10
in-store categories ranked by sales dollars represent about 80 percent of
all in-store sales.
Here’s how in-store sales performed in 2016:
• Tobacco (cigarettes and OTP): 36 percent of in-store sales
Foodservice (prepared and commissary food; hot, cold and dispensed
beverages): 21.7 percent
• Packaged beverages (carbonated soft
drinks, energy drinks, sports drinks, water, juices and teas): 15 percent
Center of the store (salty, candy, packaged sweet snacks and alternative
snacks): 9.8 percent
• Beer: 6.7 percent (12.2 percent for stores
• Other: 10.8 percent
The convenience and fuel
retailing industry employed 2.5 million people in 2016. With 154,195
stores as of 12-31-15. Wages were up 8.1 percent, and the average
wage for a store associate is $9.99 per hour. Turnover for store associates
was 133 percent, up from 95 percent in 2015, according to the recently
released “NACS Compensation Report of 2016 Data.” The rise is primarily due
to tighter labor markets resulting from being in the seventh year of
2017 Hurricane Season Forecast to be
Slightly Less Active
An early forecast from
scientists concluded that a weak or moderate El Niño is likely. The upcoming
hurricane season could be slightly below average.
In fact, we could
see as few as four hurricanes. An El Niño weather pattern generally results
in fewer hurricanes in the Atlantic basin, as it increases wind shear —
strong winds that can break up hurricanes as they're forming. These factors
prompted scientists to forecast 11 named storms — four of them intensifying
into hurricanes, including two that are major hurricanes with winds topping
There is a 42 percent probability of at least one major
hurricane making landfall on the U.S. coast this season, compared with the
average of 52 percent. But there is a 24 percent chance of a major hurricane
hitting the Gulf Coast, 6 percent more than the last century's average of 30
percent, according to the report.
Hurricane season begins June 1 and
continues through Nov. 30. The months of August, September and October
generally see the highest hurricane activity.
Harsh March U.S. weather to cost
Supervalu And Unified Grocers Marriage
To Create $16B Business
RadioShack plan, 530 stores up for bid,
remaining 1,000 under review for sale
All the News - One Place - One Source - One
The D&D Daily respects your time
and doesn't filter retail's reality
How To Save Money When You're Dealing With A High Restaurant Turnover Rate
Shelly Vollmer, M.A., Marketing Manager, Instakey Security Systems
Securing restaurant facilities takes up a huge chunk of time, money and human
resources. So much so that if you are in charge of restaurant operations you’re
constantly looking for a way to focus more on making sure guests have a
fantastic experience and less on who’s got access to a restaurant location and
its vulnerable assets. In order to achieve this in the most efficient and cost
effective way, take a cue from the boy scouts: be prepared.
The turnover rate in the hospitality segment of the economy was 72.1 percent
in 2015, according to the Bureau of Labor and Statistics. Think about that.
Nearly three out of four employees hired in one year will no longer be employed
at the same restaurant in the next year. Acknowledging this prompts a rethinking
of the common protocol for securing restaurant facilities.
in charge of restaurant operations are surely aware of the costs associated with
a high turnover rate. Not only are there significant costs associated with
continuously hiring and training new employees, but there are peripheral costs
that aren’t often recognized and discussed in the popular discourse on the
topic. High turnover rates directly affect the cost of keeping restaurant
facilities secure. But, knowing this is not reflected in the typical
process of securing a facility after an employee’s departure.
The process for ensuring security at most restaurant facilities looks like this:
1. Employee is separated.
2. The facility’s security is evaluated by asking the question, “What did this
employee have access to?”
3. Once the employee’s access level is known, keys are asked to be returned.
4. Locks are changed in the event that employee does not return keys.
5. Access codes are changed.
This process is reactive rather than proactive. Being reactive is a result of
being unprepared. Being prepared for employee separation will allow restaurant
ops leaders to combat the high cost of securing facilities. These high costs
often lie in the result of steps three and four in the process outlined above.
There are three changes that can be made to prepare facilities for such
situations and reduce costs.
Read more here.
Russia Accuses U.S. &
the FBI of Targeting It's Citizens
criticized Nikulin's arrest last October, saying Washington was mounting a
global manhunt against its citizens in both cases below. reuters.com
From Russia With Love
Another one Busted on Vacation
FBI Grabs Russian
on Vacation in Spain
One of World's Most Wanted and Prolific Alleged
Literally following him
since 2006, 36 yr. old Peter Levashov finally went on vacation in Barcelona
with his family. This past Friday morning Spanish Police along with
FBI agents burst into the hotel room where the spammer was staying with his
family and arrested him. Simultaneously, cybersecurity operatives from the
Federal Bureau of Investigation and several private companies took
down his online network of tens of thousands of virus-infected computers.
Justice Department Announces Actions to Dismantle Kelihos Botnet
For more than a decade, Mr. Levashov used his online empire to enrich
himself and help others drain bank accounts and commit
stock fraud, officials said. He has flooded computers with millions of
spam email messages advertising counterfeit pharmaceuticals and
remedies for erectile dysfunction, using subject lines like “No
amorous failure risk.”
The Kelihos botnet generated and distributed
enormous volumes of unsolicited spam e-mails advertising counterfeit drugs,
deceptively promoting stocks in order to fraudulently increase their price
(so-called “pump-and-dump” stock fraud schemes), work-at-home scams, and
Since 2006 he has made a fortune clogging inboxes with
spam using a network of computers infected with a malware known as Kelihos.
The cost of a spam campaign ranged from $200 to $500 per one
million email messages, though he offered discounts of more than 50
percent for bulk orders. Mr. Levashov charged more to target American
computers, an indication that these were a higher priority.
Levashov was also known to rent his huge network of virus-infected computers
to online criminals who would use it to tap bank accounts and distribute
ransomware, viruses that encrypt data in an infected computer or smartphone.
At times, cybersecurity specialists said, Mr. Levashov had
control of more than 100,000 computers. He has already been
indicted twice in the United States on wire and computer fraud charges.
“He was a kingpin in the criminal underground,” said
Brett Stone-Gross, a cybersecurity analyst who has tracked Mr. Levashov for
Not only is he behind spam and malware-rigged email campaigns,
but Levashov also is tied to click-fraud and distributed
denial-of-service operations. He's considered a spam service
provider to various underground attackers. "He's been operating
underground the past 20 years successfully evading prosecution,"
It's not a big stretch that Levashov could have had a
hand in the hacking activities by Russia last year to influence the US
presidential election. But there's no indication thus far of his
Despite his sprawling criminal enterprise, Mr. Levashov
appears to have lived openly and lavishly in St. Petersburg, his hometown.
He had a large home and bodyguards and traveled around town in an armored
sedan, according to someone with knowledge of the investigation into his
activities, who asked to remain anonymous because the information is
confidential. His wife was said to be a high-end wedding planner sought by
St. Petersburg’s elite.
Mr. Levashov will remain imprisoned in Spain
while American officials negotiate his extradition.
Russian Cyber Underground Tightening Up
Guess they won't be going on vacations
Levashov's arrest sparked alarm and chatter online among other
big players in the Russian cyber underground concerned about their own
unmasking and possible indictment or arrest. Vitali Kremez,
director of research at Flashpoint, says his firm has witnessed some
underground players planning to tighten up their own operations,
and that their chatter also confirmed that Levashov is also known by the
alias Peter Severa. Levashov/Severa is listed by Spamhaus as one of the
Worst Spammers in the world.
Another One: From Russia With Love
Grabbed by FBI Having
Dinner on Vacation in October
Extradition Hearing Expected Soon for Alleged
LinkedIn, DropBox Hacker
Yevgeniy Nikulin is
wanted in the US for breaches involving LinkedIn Corp, Dropbox, and
Prosecutors in Prague last Wednesday cleared the way for
a court hearing on whether a Russian accused of hacking LinkedIn Corp should
LinkedIn Corp has said the arrest was related to a
2012 breach at the social networking company that might have
compromised the credentials of 100 million users, prompting it to
launch a massive password reset operation.
A U.S. federal grand jury
in Oakland, California, indicted Nikulin on Oct. 21. His arrest in
Prague that month was carried out in cooperation with the U.S. Federal
Bureau of Investigation.
Nikulin has been indicted by a U.S.
federal grand jury that said he had hacked into the U.S.-based social media
companies LinkedIn Corp, Dropbox and Formspring.
Yevgeniy Nikulin Indicted For Hacking LinkedIn, Dropbox, And
Russia has also applied to have Nikulin
extradited to Moscow in connection with a 2009 internet theft of $3,450.
A spokeswoman for the Prague Municipal Court said the court would
announce in coming days a hearing date to decide on U.S. and Russian
extradition requests. Prague municipal prosecutors said both extradition
demands had substance. reuters.com
Spotlight on The Zellman Group
The National Retail Federation's 2017 Loss Prevention Survey reported, for first
time ever, 100% of companies participating in the survey reported being a victim
of Organized Retail Crime. Retailers reported major losses in products with high
resell values. The emergence over the last 10 years of e-Commerce, social media
and market place seller sites has had considerable impact on the way goods are
bought and sold, as well as, the significant associated fraud. Open Source ORC
Investigations are the best way to combat this problem at its root.
Open Source ORC Investigations consist of online research to gather information
from e-commerce communities, classifieds, social networks, Dark Web and criminal
data to identify the core of ORC rings.
The Zellman Group offers the only
end-to-end solution for your ORC investigations. The Zellman Group offers a
balanced and consistent approach to investigating ORC that accommodates the
independent needs of each client. The Zellman Group's approach to ORC
Investigations combines cutting edge forensic Open Source research with proven
investigative techniques and financial recovery solutions.
Ben Dugan, who has over 10 years of ORC investigations experience recently
joined The Zellman Group as the Director of ORC Field Investigations. Ben and
Director of ORC Recovery, Bill Ramos, will be directing the Open Source
Intelligence and ORC Investigations Program. CEO, Stuart Levine, VP of
Operations, Lauren Bridgeo and Michael Ira Asen, Chief Counsel and criminal
attorney will provide additional support and expertise. Each member of this team
has more than 30 years of retail, e-Commerce and investigative experience.
In addition to having the right people, The Zellman Group has the resources to
conduct or assist clients with ORC Investigations. Examples of how The Zellman
Group will assist you with your ORC problem are:
● ORC Subject Vetting and Asset Search
● Social Media Covert Operations
● E-Commerce ORC Investigations
● Dark Web Investigations
● Victim Impact Statements
● ORC Recovery and Asset Search
Visit The Zellman Group's Open Source Intelligence and ORC Investigations team
at 2017 RILA in New Orleans. The Zellman Group will be in booth 217
The Zellman Group, LLC, based in Greenvale, NY, is a loss prevention services
and consulting company working in the retail, food service and hospitality
industries. For more information, please visit us at our website:
Delivering LP Services
in Different Brands
VP of AP, 7-Eleven
With the retail market
shrinking and e-commerce continuing to impact brick and mortar stores, the
likelihood of having to face a major career decision is higher now than ever
before. As someone who successfully made the change from specialty to big box to
c-stores, Mark Stinde,
Vice President of Asset Protection for 7-Eleven, shares the experience and
advice that helped him at every step along the way. Learn why going outside your
comfort zone is essential and why LP is LP regardless of the box.
Episode Sponsored By:
Quick Take #18
is rejoined by
Jim Shepherd, who talks about some of the
Protection 1 interacts with customers and associates in-store to prevent,
detect and respond to violence in retail settings.
Solution Providers, have a video or
commercial you want to publish?
Sponsored by The Zellman Group
E-Commerce is driving retail
Retailers’ New Warehouses Heat Up Local Job Markets
Retailers and logistics companies have been opening warehouses at a record
pace to ensure online orders reach customers as quickly as possible. Now they’re
struggling to find workers to staff them.
But with the unemployment rate
close to a 10-year low, competition for warehouse workers is fueling the biggest
wage gains inside warehouses in at least a decade.
and storage sector expanded dramatically as more people shop online,
and accounted for 945,200 jobs in March, up 5.3% over the
year-earlier period, according to seasonally adjusted Bureau of Labor Statistics
data released Friday.
Warehouse workers typically earn a few dollars an
hour above minimum wage, though minimum-wage laws in places like California and
Massachusetts could narrow the gap.
Booming sales mean e-commerce
operations have to ship more items faster, and pay increases are imposing new
costs. E-commerce fulfillment centers require two to three times as many
workers as traditional warehouses. It estimates a $1-an-hour wage
increase can raise labor costs by more than $2 million a year at “big box”
warehouses employing as many as 1,000 workers.
Many new facilities
Amazon.com Inc. is opening around the country have 2,000 or more full-time
employees, an Amazon spokeswoman said. The e-commerce giant, which has
more than 90,000 full-time workers across its fulfillment network, said Thursday
it plans to create 25,000 additional part-time warehouse jobs over the next
Rising labor costs are speeding up the pace of automation
and influencing where new warehouses are built. And as poaching becomes a bigger
threat, employers are trying to make picker jobs more attractive, with perks
like employee barbecues and holiday breakfasts, as well as more-flexible shifts.
“It’s almost like peak [season] is never ending.”
Competition for labor is intense in areas such as Southern California’s
Inland Empire and Central Pennsylvania, within a day’s reach of millions of
consumers. Demand is heating up in Midwestern cities like Indianapolis and St.
Louis, according to commercial real-estate services firm JLL.
Editor's Note: When I started in retail way back when, in a warehouse
picking orders, we were considered retail step children. Now the table is
changing dramatically. With the supply chain now center stage and growing to the
point that you want the stores to be the actual fulfillment centers themselves.
The Extremely High Cost
Of Counterfeit & Digital Piracy
the latest edition of “Transnational Crime and the Developing World”
recently released by Global Financial Integrity (GFI), the global
trade value of counterfeit and pirated goods is estimated to generate
between US$923 billion to $1.13 trillion annually. To put that in
more comprehensible numbers: The global value of the counterfeit goods
market is about the same size as the GDP of Canada.
The report notes the most
dangerous products that show up as fakes in the market are actually the
least expensive, particularly the foodstuffs. This happens for two reasons.
First, knock-off food and beverage products are more likely to be passed off
as real in primary markets — meaning consumers who buy them usually believe
they are buying real goods (as they are buying them at a store from a
retailer that also believes it is selling real goods), which means they will
not think twice about consuming them. Secondly, food and beverage items are
low-cost to start with — meaning the sorts of quality shortcuts taken to
make them even cheaper than an already low-market price often makes those
products dangerous to consumers.
Amazon will command half of US e-commerce
market by 2021
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
Connersville, IN: Duo facing
felony charges in $20,000 lottery theft scheme
The two former employees have been charged with Level 6 felony theft stemming
from an investigation by both the Connersville Police Department and the State
Lottery Commission of Indiana. The scheme allegedly took place between Nov. 19,
2016 and Jan. 25, 2017, with Miller’s Discount Tobacco reportedly incurring a
loss of $19,005.86 during that period, while the State Lottery Commission of
Indiana claims it paid out a total of $6,242.50 in fraudulent winnings to both
Lanning and Richardson during that same period.
Pinellas County, FL: PCSO looking for Winn
Dixie grand theft suspect; over $1,000 in baby formula
Police continue to search for a suspect who took off with over $1,000 worth of
store merchandise at a Winn Dixie in February. According to the Pinellas County
Sheriff's Office, the suspect came into the store with two young children and
placed several items including baby formula in her cart and fled.
arrested in $1,600 Crocker Park theft
An Elyria woman
has been charged with felony theft for allegedly stealing more than $1,600 worth
of merchandise from a Crocker Park store. Westlake police, acting on tips that
came from Chronicle-Telegram readers, arrested Kortney Davis, 31, this morning.
Police believe Davis walked out of the Sunglass Hut in Crocker Park on March 23
with six pairs of sunglasses valued at a total of $1,600.
Victoria, AU: Thieves smash and grab
Thieves stole thousands of dollars worth of
chainsaws in a smash and grab at Rochester early yesterday. The front window of
Rochester Motorcycles was smashed before offenders took off with several Stihl
chainsaws about 1.40am. Campaspe Criminal Investigation Unit detectives are
investigating and have viewed security footage.
Wala Wala, WA: Police Blotter: Tara N.
Whitmore, 28, for investigation of possession of a stolen vehicle, organized
retail theft, theft with intent to resell and second-degree possession of stolen
Elkins, WV: Woman arrested on 2 Shoplifting
incidents in January: totaling $1,360 in merchandise
Retail Crime News
Sponsored by Security Resources
Assault & Deaths
Waco, TX Man enters
Michael’s Crafts with a Shotgun; demanding money he was owed
According to a Waco Police, a man with a shotgun walked into a store and
started yelling about the owner owing him money. The man didn’t demand money
from the register, but evidently believed someone there owned him money.
When officers in unmarked, and later marked, units arrived at the business,
the man drove off at a high rate of speed with police in pursuit. The
suspect was involved in 2 accidents and his SUV was disabled. The man
refused to get out of the SUV and was cursing at officers after the crash.
He picked up the shotgun and pointed it at the officers, in response to
which several officers opened fire. The man, who was struck in the lower
left leg and left buttock, continued to ignore officer’s pleas. SWAT
officers "used a less lethal round to break the back glass and a distraction
device along with pepper-spray was eventually used to force the suspect from
UPDATE: Biloxi, MS: Video reveals
Dillard’s Loss Prevention pepper spraying Rapper inside the store
Crystal Whitmore of Arkansas said she shot the video over about one
minute in Dillard's department store at Edgewater Mall in Biloxi, Miss. Fans
of Lil Boosie were following him around as he was shopping at the mall. A
crowd followed Lil Boosie into Dillard’s department store Sunday afternoon,
where he was shopping in the Polo Ralph Lauren area when a loss-prevention
officer whipped out a can of pepper spray and doused the rapper and his
crew. Before the afternoon ended, several men associated with Lil Boosie
were arrested miles east of the mall on simple assault charges.
Newton, IA: New Star C-Store fight/
shooting leaves 1 victim in wounded; stable condition
New Iberia, LA: Deputies investigate
shooting at One Stop C- Store; suspect released from prison in December
Valley Stream, NY: Green Acres Mall: 2
female bodies found in burning car; believed to be double suicide
Robberies & Thefts
Zephyrhills, FL: Thieves ram stolen truck into
Florida gun shop, make off with guns and ammo in daring heist The
IL: Woman gets 12 years in prison for robbing CVS with syringe
released surveillance footage of the robbery on Monday, showing the pick-up
truck barreling through the front of the Sunshine State Armory at around 2
a.m. Sunday. At least three suspects stole an "unknown amount of firearms
and ammunition," before fleeing the scene, the department said.
An ex-convict was sentenced Monday to 12 years in prison for using a
syringe as a weapon last fall while robbing a CVS/Health store in Naperville
of more than $2,500 worth of over-the-counter drugs. Janine I. Gurgone, 32,
will serve that term concurrent with one she received last week for a
similar crime at a CVS store in Niles, IL.
Brooklyn, NY: Man Posing As Cop During
Attempted Brooklyn Robbery
allegedly shows a man suspected of impersonating a police officer and then
trying to rob a Brooklyn deli, the latest in a string of similar crimes
across the borough. It happened around 1:30 a.m. Tuesday in Bensonhurst.
Police say the suspect told the clerk behind the counter that he was a
police officer, demanding the clerk turn over the cash inside of the
register. When the employee began asking questions, the suspect apparently
gave up and took off. Investigators say similar scenarios have been playing
out all over the borough in recent days.
Warrington, PA: 3 teens charged with
Robbing 9 area 7-Eleven stores
A month-long series
of armed robberies at 7-Eleven convenience stores in Philadelphia, as well
as Montgomery and Bucks counties, may be over. A Whitpain Township Police
officer “heard the description over the radio and headed toward the robbery
scene when he observed a car that was being driven as if the vehicle
operator was lost.” He stopped the car when the driver didn’t use a turn
signal and “noticed the occupants matched the robbery suspects’ descriptions
and he noticed there was a lot of cash visible in the car.” Authorities
brought the store clerk to the traffic stop location, and the three men were
positively identified and arrested.
BURGLARY CREW: Santa Barbara, CA: LA
Sheriff’s Major Crimes Bureau Task Force Nabs Burglary Crew Suspects
Investigators arrested seven suspects (six adults and one juvenile)
following two commercial burglaries they had committed in the city of Santa
Barbara Sunday, at 3:15 a.m.. With the assistance of the Santa Barbara
Police Department, both vehicles were stopped and all 7 suspects were
detained without incident. Investigators recovered burglary tools and cash
stolen from the locations inside the suspect’s vehicles. In November 2016,
the Task force began investigating a series of similar restaurant late night
and pre-dawn burglaries. In this burglary series, the suspects were forcing
entry into the locations via the front doors and windows of restaurants and
fast food establishments throughout Los Angeles County. They often stole
cash drawers and safes from within the closed businesses. The crimes covered
areas throughout Los Angeles and surrounding counties.
Rock, AR: Loomis Armored employee arrested after stealing $10,000 from ATM
Little Rock Police were sent to Loomis Armored
U.S., a cash distribution business after getting a call Monday that someone
had stolen from the business. District Manager Jonathan Rollins told
officers that one of their ATMs was serviced on April 4 and came up $10,000
short. After he investigated the theft, Rollins concluded an employee,
22-year-old Brandon Rhea, took the cash from an ATM bag a few days prior.
Rollins said he then spoke with Rhea, who brought the entire $10,000 back to
Apple Inc. praises Dubai
Economy for protecting intellectual property
The vital role played by the Commercial Compliance & Consumer Protection
(CCCP) sector in Dubai Economy in protecting intellectual property (IP) has
won praise from Apple Inc. Ed Wilkie, Apple Senior Intellectual Property
Legal counsel for Europe, Middle East, India and Africa recently honored
officials and Intellectual Property Rights Protection inspectors from CCCP
for their efforts and professionalism displayed in protecting the Apple
brand and in combating commercial fraud and counterfeiting.
Cambridge, MD: Man arrested for arson
fire at Zip Mart
Victorville, CA: Skimming device found
on ATM; public urged to use caution
Tacoma, WA: Police warn customers about
recent credit card skimming at ATMs
Robberies and Burglaries
Sponsored by Rocateq
Asher One Stop – Little Rock, AR – Armed
Robbery/ clerk shot and wounded
Bailey’s Custom Meats – Valdosta, GA – Burglary
Conoco Gas – Nassau County, NY - Armed Robbery
Eni Haitian Variety – Philadelphia, PA – Armed
Hess – Little Rock, AR –Armed Robbery
Marilyn’s Diamond Collection – Bronx, NY –
Music City Pawn – Nashville, TN – Burglary
New Star C- Store – Newton, IA – Armed Robbery
Paris Pharmacy – Paris, IL – Armed Robbery
People’s Pawn and Jewelry - Hallandale Beach,
FL – Armed Robbery
Sunshine State Armory – Zephyrhills, FL –
Speedee Mart – Council Bluffs, IA – Armed
Thrive Pharmacy - Clarksburg, MD – Armed
7-Eleven – Taylorsville, UT – Armed Robbery
7-Eleven – Fremont, CA – Armed Robbery
• 0 killed
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On the Move
Scott Vollrath, CFI named Regional Loss Prevention Manager
for Dollar General
Chad Garrett named Regional Manager of Asset Protection for
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Director Internal Audit and Loss Prevention
With strong leadership and
execution skills this individual will be responsible for directing,
administering and delivering internal audit and loss prevention services for
Citi Trends. The Director is responsible for the management and oversight of the
review of internal controls over financial data to ensure compliance with
Sarbanes Oxley. The Director is responsible for evaluating financial and
reporting risks, creating annual audit plans and executing plans, as approved by
the Board of Directors...
Associate Vice President, Loss Prevention
The Associate Vice President,
Loss Prevention is accountable for managing and executing the Loss Prevention
programs and will provide leadership to our Loss Prevention teams across Canada
for the Mark’s, PartSource and Petroleum divisions. This Senior Leader will play
a key role in developing loss prevention strategies and implementing action
plans to ensure that adequate measures are in place to minimize negative brand
impacts and financial exposure...
Asset Protection Program Sr Manager
Manages programs and initiatives as it relates to physical
security and shrink improvement that advance company financials. Sources new
technologies and vendors, implements effective tests, plans optimal company
rollouts, and makes recommendations for future strategies. Provides training and
support for field personnel on all applicable programs and initiatives...
Distribution Center Loss
Under the supervision of the Director of Loss Prevention, the
Distribution Center Loss Prevention Manager implements and enforces measures to
ensure safety, security and prevent loss within all Distribution Center
Manager of District Loss Prevention
You will be responsible for
driving company objectives in profit and loss control, sales performance,
customer satisfaction, and shrink results. District Loss Prevention Managers are
responsible for leading Loss Prevention functions within a specific operations
district and for collaborating with Store Operations and Human Resources in an
effort to prevent company loss...
Sr Manager, Region Asset Protection
Miami & South
The Sr manager, region asset protection, is responsible for
providing oversight in the protection of company assets and executing asset
protection programs designed to minimize inventory shrink, workers compensation
claims, general liability claims, bad checks and cash losses within an assigned
Sr Manager, Region Asset Protection
Jacksonville & North Florida
The Sr manager, region asset protection, is responsible for providing
oversight in the protection of company assets and executing asset protection
programs designed to minimize inventory shrink, workers compensation claims,
general liability claims, bad checks and cash losses within an assigned
Loss Prevention Area Investigator
Gap Inc is
seeking an experienced Loss Prevention Investigator to support the company’s
shortage reduction efforts. Investigators are primarily responsible for
detecting the existence of internal fraud through exception reporting, store
research, networking, general loss interviews and response to COBC hot lines.
All conclusions are based upon associate interviews and/or factual findings
derived from various company and vendor resources...
Store Detective - Multi-Unit
St Paul, MN
As a Market
Investigator, you will directly assist in thesafety and protection of CVS Health
retail assets within assigned stores, including customers, employees,
merchandise, and store property. In this role, you will become familiar with CVS
Health policy, local criminal law, covert surveillance principles, overt
customer service methods, and digital and traditional VCR tape video
Gold's Gym -
Director Loss Prevention & Safety -
East, Dallas, TX
AP Manager, Corporate and Special
Events, New York, NY
Market Director of Asset Protection,
Gold's Gym -
Director Loss Prevention & Safety - West,
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Director Loss Prevention Field - Northern
California, Rocklin/Sacramento, CA
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California), La Habra, CA
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Sr Manager, Corporate Security and
Fire/Life Safety, New York, NY
Finish Line -
Manager Cyber Security Operations,
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San Francisco, CA
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Head of Financial Crime, LP and Safety,
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Director, Loss Prevention Initiatives,
Ross Stores -
Director, Supply Chain LP & Safety,
Forever 21 -
Assistant Manager, Loss Prevention,
Los Angeles, CA
Senior Manager, Air Cargo & Line Haul
Security/Loss Prevention - Seattle, WA
• Boar's Head
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Director of Loss Prevention,
Los Angeles, CA
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Director of Loss Prevention,
Greater Detroit Area
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you were born to be a leader, or if you're still developing your leadership
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7 Ways to Become a
More Adaptable Leader
The rules of the game
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Great Leaders Hone this
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be open to insight everywhere through this skill.
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Staying focused - at times the most difficult task of all. With days slipping by
as if no progress at all is made. Feeling guilty as you drive into work and
remembering those you didn't follow up with or call just to check in. Finding
that zone where the day disappears and you've hit all the balls out of the park
is a great feeling and at best only happens two or three times a week. So the
question is: how do you move forward every day of the week and make all of them
highly productive? - A struggle even for the best. Simple - Get focused on the
day at hand. Commit to yourself exactly what you've got to accomplish that
specific day and go do it regardless. And don't allow yourself the luxury of
letting anything stand in your way - unless it's a family emergency. Dedicate
yourself that day to your objectives of that day and that day alone as progress
is measured by small steps and each day you can make a few. You've just got to
commit yourself to making them each and every morning.
Just a Thought,
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