|April 23, 2015|
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Kroger Loss Prevention Announces 2014 LP Awards
Thank you to Kevin Larson, Sr. Manager, LP Operations, Kroger, for submitting the article!
US House approves cyberthreat sharing bill; privacy concerns remain The U.S. House of Representatives has voted to approve legislation that would encourage companies to share cyberattack information with each other and with the government, despite concerns that it would put new consumer information in the hands of surveillance agencies. The House voted 307 to 116 on Wednesday to approve the Protecting Cyber Networks Act (PCNA), which would protect companies that voluntarily share information from customer lawsuits. Several digital rights groups and cybersecurity researchers oppose the bill, saying it requires data shared with civilian agencies, including potentially personal information, to be passed on to the National Security Agency. The second cyberthreat sharing bill, which has several similar provisions to the PNCA but also conflicts with parts of it, is scheduled for a House vote Thursday. House leaders plan to combine the two bills before sending legislation to the Senate for its consideration. itnews.com
Heartland Automotive Services eliminates LP department & outsources LP program The largest quick lube operator in the United States with 542 Jiffy Lube stores nationwide just eliminated their LP department comprised of a Director and seven Regional's. They just outsourced the LP program and went with the Mershimer Group.
Insider threats force balance between security and access Security experts caution that non-malicious actors within the enterprise are the more challenging aspect of the insider threat, calling for rethinking policies to better tailor employee and vendor access. Organizations must broaden their understanding of what constitutes an insider threat, acknowledging that in the typical enterprise access to sensitive systems and information runs well beyond in-house staff. "People need to understand that insider threats aren't just your employees. They also are your contractors, your vendors -- your volunteers, potentially -- that come in and work for you." "At the end of the day, security really is a data problem. "Security is not an IT issue, and it's not just a CISO issue. It's everyone's business."
"Security is not an event," she adds. "You've got to embed it into the overall DNA of your organization." csoonline.com
After Data Breaches, Attackers Return for More
The reality is that once a company is breached and the attackers have been booted off the corporate network, they keep coming back. When we're dealing with our customers and we come in and clean up the environment, we'll literally see the adversaries come back the next hour and the next day and continue a campaign across weeks and months trying to get back in." Attackers typically know what they want from companies, whether that's credit card data, intellectual property or something else. And if they don't get it the first time, they come to work the next day and try again. Some say that repeat breaches should be expected. wsj.com
The EMV Deadline: Will Small Businesses Take the Hit? The story so far is that, right now, a host of United States customers have EMV cards in hand, and those that don't already, will have them fairly soon. But only a handful of retailers, and those generally the largest retailers like Walmart and Target, have the necessary infrastructure in place to accept those cards as payment. Smaller retailers, meanwhile, are largely conceding at least a temporary defeat, and noting that the infrastructure to take EMV just won't be in by the October deadline. That's a risky practice for said retailers, as after October, there's a new shift in liability, too; retailers who take credit cards but don't use EMV will assume liability for any credit card theft that takes place on a system that isn't EMV capable. paymentweek.com
$23,660-a-Year 'Executives' Will See a Raise From Obama Rule - More Overtime Pay - Less Managers - What's the impact on LP? President Barack Obama is preparing to do what the U.S. economic recovery has been slow to accomplish: raise the wages of millions of Americans. His administration is drafting new rules on who qualifies for overtime compensation, forcing more businesses to pay time-and-a-half after 40 hours of work. Many employees now earning as little as $23,660 a year -- below the federal poverty line for a family of four -- aren't entitled to overtime pay because they are considered managers. While Republicans in Congress have blocked proposals to raise the minimum wage, Obama can change the overtime rules through executive authority. Some officials at the Department of Labor are urging the president to lift the threshold as high as $51,000 before someone could be called an executive exempt from overtime. Opponents argue that pushing the level too high could force fast-food restaurants, retailers and other enterprises to cut employment or even go out of business. Business lobbyists argue that changing the rules might prompt employers to rethink their supervisory structures, reducing flexibility for managers to directly serve customers and cutting entry-level management jobs. "It's likely you would see fewer managers and assistant managers and more hourly workers," said David French, SVP of Government Relations for NRF. "Fewer slots for restaurant managers would limit career advancement." bloomberg.com
Wal-Mart Added Sales-Performance Measure to Executives' Cash Bonuses Wal-Mart has tied executives' cash bonus to the retailer's sales performance for its fiscal year, in addition to operating income, according to its proxy statement filed with security regulators. The year prior, executives were judged largely on the company's operating income to receive the maximum cash bonus possible. In a regulatory filing last year, the company said it planned to add a sales-related performance measures to part of the cash payment portion of salary "to emphasize the importance of sales growth as a priority for our company." Wal-Mart executives earn compensation in several forms: base salary, stock awards and a cash incentive, along with other forms of payment. wsj.com
Kmart Settles Loss Prevention Managers' OT Suit
A New York federal judge gave his final approval Wednesday to a $500,000 settlement in a class action that accused Kmart Corp. of violating state labor laws by not paying its loss prevention managers proper overtime compensation. The deal, approved by U.S. District Judge Thomas J. McAvoy, ends a suit launched in 2011 by two former employees who said the store refused to pay the full straight time and overtime premiums to managers who worked more than 40 hours per week. law360.com
Home Depot Pens Deal To End FCRA Class Action Home Depot USA Inc. has agreed to pay at least $1.8 million to resolve a putative class action accusing it of violating the Fair Credit Reporting Act by using flawed job applicant background check forms, according to documents filed in California district court Monday. Under the terms of the settlement, which were disclosed in plaintiff Irene Fernandez' motion for preliminary approval of the class action pact, Home Depot will dole out between $15 and $100 to eligible members of the settlement class. law360.com
DOJ: Michaels Stores chose profits over safety
The Department of Justice and the Consumer Product Safety Commission have filed a lawsuit against Michaels Stores Inc., alleging the company chose profits over consumer safety. According to the suit, the Texas-based retailer sold defective vases at its stores, which sometimes shattered in customers' hands as they picked up the vases from the shelf. According to the suit, the vases caused "serious injuries" to customers, including permanent nerve damage and severed tendons. The suit alleges that although Michaels knew about the defective vases as early as November 2007, it did not immediately notify the CPSC. When it did notify the CPSC, the suit alleges, Michaels implied it did not import the vases, which allowed Michaels to avoid legal responsibility for the recalls. The vases, which had walls "too thin to withstand the pressure of normal handling," were recalled in September 2010.
We believe that Michaels chose to profit from selling defective vases that put people at risk, instead of following the law and immediately reporting that their vases were shattering and causing great harm to consumers," CPSC Chairman Elliot F. Kaye said in a statement. "To protect the public, companies are required to report potential product hazards and risks to CPSC on a timely basis. That means within 24 hours, not more than a year as in Michaels' case." bizjournals.com
Saudi tightens mall security after alert
Shopping malls in Saudi Arabia have tightened security after the interior ministry issued a warning over possible attacks. At the upscale Kingdom Centre Mall in central Riyadh, security guards inspected bags and scanned visitors with metal detectors before they entered, an AFP reporter witnessed. Inside the older Akaria Mall and office complex in the city centre, guards also stopped visitors and searched their belongings. At a suburban mall this week, a witness said they saw police cars deployed and officers inspecting the vehicles of arriving shoppers. The new measures follow an interior ministry warning on Monday over a possible attack against a shopping centre or oil facilities. yahoo.com
Toledo, OH., ORC Task Force Meeting
Wednesday, police from the different departments in the area, and retail staff, got together for a conference about the problem and what to watch out for. "What to look out for, when individuals are coming in, and what we can do to help law enforcement get these cases, and get them prosecuted," said Mark Whitaker, Manager of Asset Profit and Protection for the Toledo Sears. Those were two of the main topics at the organized crime task force meeting. Unfortunately, retail theft is pretty common in this area. We're also involved in the surrounding jurisdictions, in Maumee, and Oregon, and Sylvania to Sylvania Township, so we're all in it together," said Sgt. John Rose of the Toledo Police Department. A lot of what we're discussing is the same suspects that we know, or they may know and we don't know, the type of properties being stolen frequently from their stores, that sort of thing," Sgt. Rose said. toledonewsnow.com
Trek recalls 1 million bikes, rider paralyzed
Trek Bicycles is recalling nearly 1 million bikes for a safety issue that resulted in one rider becoming paralyzed. The recall involves bikes with a "quick release" lever on the front wheel that can interfere with the disk brakes, causing the wheel to stop turning or separate from the bike frame, according to the Consumer Product Safety Commission. The recall covers 900,000 Trek bikes in the United States and 98,000 in Canada. Trek said it is aware of three incidents where the problem caused riders to be injured, including one that resulted in quadriplegia. The others involved facial and wrist injuries. The bikes are from model years 2000 to 2015 and were sold nationwide beginning in 1999. The bikes, made in Taiwan and China, were sold at prices between $480 to $1,650. The Wisconsin-based bike company said it will replace the quick release lever free of charge. It is also offering a $20 coupon good for bike accessories made by Bontrager. nbc-2.com
Dunkin' Brands to open 750 stores in 2015
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By: Adam Creamer, Agilence Inc.
Loss Prevention News Network
New York Metro ORC Alliance
NYC's New ORC Effort
NYC's New ORC Effort
Learn about the New York Metro Organized Retail Crime Alliance from some of the key members who helped launch this key public-private partnership in September 2014 - Tarik Sheppard, Sgt. NYPD, Grand Larceny Unit; John Matas, VP Asset Protection/ Investigations & ORC, Macy's; Sean Huggins, Sr. Manager of Internal and ORC Investigations, Rite Aid; Jordan Rivchun, Sr. Regional LPM, DSW Inc.; and Chip Chiappetta, Regional LPM Northeast, DSW Inc. Hear why the NYPD got involved, what makes ORC in NYC unique, what the most prevalent ORC crimes are, and how the effort to establish a National ORCA is finally coming along.
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eBay Inc. topped Wall Street expectations for profit and revenue in Q1
Net revenue totaled $4.45 billion, up 4% from $4.26 billion. In the PayPal
division, revenue rose 14% to $2.11 billion from $1.84 billion. In the
Marketplaces division, revenue dropped 4% to $2.07 billion from $2.15 billion.
In the Enterprise division, revenue climbed 7% to $288 million from $269
Coast Fraud Ring' member & accomplice busted hitting Zumiez store in Providence
Place mall, RI - outstanding warrants in 5 states Police arrested
Tyshawn Luke, 22, of Holyoke, Mass., and his boyfriend Jason Harper, 23, of
Chicago, on April 14. The men had asked a clerk at the Zumiez specialty apparel
store to buy multiple gift cards, each in the amount of $500. The clerk became
suspicious of Luke and Harper and their gift card request because of a warning
from her manager; the two men had allegedly used fraudulent credit cards to
steal $4,000 in clothes and gift cards at the Zumiez store in Warwick. The clerk
stalled the men and alerted mall security, who in turn called police. An
investigation by Providence Police Detective George Duarte and a Homeland
Security agent revealed Luke is believed to be part of an East Coast fraud ring
who had been working store gift cards. He had outstanding warrants from law
enforcement in Massachusetts, Connecticut, New York, New Jersey, and
Pennsylvania, Duarte said in his report.
Indictment Charges Trio In Counterfeit Credit Card Operation in Philadelphia
Rahim Henderson, 38, Tian Larode, 34, and Waliyda Henderson, 33, all of
Philadelphia, PA, were charged by indictment, unsealed today, with running a
counterfeit credit card manufacturing operation, announced United States
Attorney Zane David Memeger. All three defendants were charged with conspiracy,
wire fraud, and access device fraud. Rahim Henderson was also charged with
multiple counts of aggravated identity theft. According to the indictment,
Rahim Henderson manufactured counterfeit credit cards and he and his
co-conspirators used them at commercial establishments in the Philadelphia
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Virginia: Officer Kills Shoplifting Suspect
Family Dollar Manager severely beaten during Internal Theft Investigation in
Clarksville, TN A man was arrested Wednesday for allegedly attacking a
co-worker until he was rendered unconscious in Montgomery County. It happened at
the Family Dollar located at 1033 S. Riverside Drive around 6:30 p.m. Tuesday.
Clarksville Police reported Darryl Ford, 24, punched the victim in the face
until the victim fell and hit his head on a table. According to the incident
report, a manager at the store told police he had been interviewing Ford about a
theft at the store shortly before the assault. Police were able to review
security footage and reported Ford continues hitting the man's head into the
table and left once the victim was unconscious. The victim reportedly was left
dazed by the incident and could not recall what happened. He was transported to
the hospital for treatment of his injuries. Ford was booked into the Montgomery
County jail and charged with aggravated assault.
Man gets life in Prison in Arlington, TX for Red Wing Shoe store slaying
A man was sentenced to life in prison Wednesday for the 2014 murder in Arlington
of a shoe store manager during a robbery caught on video. Jacob Galen Everett,
22, of Arlington was convicted of capital murder in the death of 23-year-old
Randy Pacheco of Dallas. Pacheco was working at a Red Wing Shoes store in a
Cooper Street shopping center on Feb. 25, 2014, when he was gunned down.
Investigators released edited surveillance video of a person wearing a hooded
sweatshirt, carrying a gun and pointing as he walked around the store. The
robber and Pacheco were paced by Pacheco's dog, which was at the store. The
unedited video showed the murder, Arlington police said. During the trial's
opening statements, prosecutors revealed that Pacheco was shot once between the
eyes, WFAA-TV reported.
Pregnant Popeyes Manager Fired After Refusing To Pay For Armed Robbery Marissa Holcomb was held at gunpoint late last month in an armed robbery at a Popeyes in Channelview, Texas. Then, she was fired. The shift manager who is five months pregnant says she was reprimanded because she refused to pay back $400 that the gunman got away with, according to KHOU. "I told them I'm not paying nothing," Holcomb told the station. "I just had a gun to me. I'm not paying the money." On March 31, the gun-toting perp walked into the eatery and demanded that employees get on the floor. He grabbed Holcomb by her shirt and told her to empty the safe, but she said she could only open the registers. The restaurant was reportedly unusually busy that day, so the thief made off with a hefty sum. Holcomb claims that her manager demanded that she reimburse the company the $400 that was stolen, or be fired. A Popeyes spokesperson told KHOU that it's against company policy to have that much money in the register at any given time, so Holcomb was fired. The rep denied hearing that she was given the option to pay the money back. khou.com
TAPA cargo crime report shows three major thefts a day in Europe
There was an average of three major cargo crimes a day targeting high value,
theft-attractive products in the supply chain in Europe in 2014 with an average
loss of $221,000, according to the Transported Asset Protection Association's
2014 Incident Information Service (IIS) Annual Report for the Europe, Middle
East and Africa (EMEA) region. For the year as a whole, TAPA EMEA recorded 1,102
incidents of cargo crime in the region. For the 33% of crimes reporting a value,
total losses for the year were $80,500,000. In addition to concerns over the
number of crimes and the value of losses, TAPA EMEA says the use of violence by
organized criminal gangs continued to grow last year with a 4.5% year-on-year
increase, driven largely by 102 violent hijackings of trucks, notably in France,
Italy and South Africa. The figures show the top 10 cargo crimes in 2014
involved a combined loss of $34,900,000. Overall, there were 15 thefts from
facilities and vehicles during the year with losses exceeding 1 million euros as
criminal gangs targeted everything from scratchcards, cosmetics, consumer
electronics, and clothing and footwear to tobacco products, pharmaceuticals,
food and beverage, car parts and tires, and cash. TAPA's IIS received
information on 157 'major' incidents in 2014, classified as thefts involving a
loss in excess of $107,000.
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Store AP Manager
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Valerie Laschen was named Area Loss
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Why Already Busy People Are More Likely to Get More Things Done Why is
it that those of us who are so extremely busy are so reliable? Yes, they are
willing to take on more projects, but they also continuously look ahead to see
what's up next. They don't get flustered by adding on another project. This
equation also works the other way, reliable people become busy.
It boils down to trust|
7 Habits for Getting Really Important Things Done No matter what our job might be, we all have certain tasks or assignments that are really, really important for our organization. Unfortunately, when we have such important tasks to do, it can be hard to maintain focus on that specific task. Here are some habits to help you get it done. Always look ahead
How to Create a Healthy Routine Without Getting Stuck in a Rut While you should conserve your time and energy for the really important decisions, eliminating this spontaneity can also have consequences. Getting stuck in a mundane routine can start to kill your creativity and cause more stress. Here are some ways you can make an efficient routine without getting stuck. Challenge yourself
The Hidden Costs of Interruptions at Work
You may not think that quickly answering someone's question or briefly meeting with someone could be that costly to your productivity. According to research interruptions cost the US economy $588 billion per year. Here are some new skills to learn so that you can eliminate the interruption culture at work. How much time are you losing?
Tip of the Day
Sponsored by Vector Security
The retail environment changes every day and staying in tune with
the ebb and flow of it is critical, especially if you want to reach the top of
your field. There's much to say about job security and staying with one company
most of your career. But if you truly want to reach the top, you've got to be
willing to sacrifice, move, and take a risk. And as you can see from the list
above retail is a volatile space, but if you keep your eyes open, listen to
what's going on around you, take advantage of certain situations, and time it
right you'll be able to navigate your way.
Reach your target audience in 2015 every day!
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