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The D&D Daily Mobile Edition

May 21, 2014

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News Brief
Sponsored by WG Security Products, Inc.

Ted Grekos was promoted to Director of Loss Prevention for Catherines' a Subsidiary of Ascena Retail Group, Inc.  Ted was previously the Senior Manager of Global Security and Investigations for Ascena Retail Group, Inc. He has been the Regional Loss Prevention Manager for retailers such as Charming Shoppes, GNC, and Virgin Entertainment Group. He was also the Regional Manager of Special Investigations for Macy's. Congratulations Ted!
Steven Palumbo, CFI was promoted to Group Director Security - Operations and Manufacturing for Tiffany & Company.  Steven was most recently Tiffany and Company's Director of Senior Operations before receiving this promotion, and also was their Director Global Protection NYC in 2007. He has been in the loss prevention industry for over 14 years, and has worked for a variety of retailers including Bloomingdale's where he was their Director of Loss Prevention, The Musicland Group as their Area Loss Prevention Manager, Lord & Taylor as their Loss Prevention Manager, and TJ Maxx as Loss Prevention District Trainer. Steven graduated from Seton Hall University with his Bachelor's of Arts degree in Criminal Justice, and earned his Masters of Science in Protection Management from City University of New York - John Jay College of Criminal Justice. Congratulations Steven!


Open Letter to Target CISO Candidates - Anyone qualified to do the job is, presumably, too smart to take it  Perhaps one of the riskiest jobs in the world is CISO at Target. Anyone qualified to do the job is, presumably, too smart to take it. Here is some advice for those who aspire to be Target's next CISO. As a group, CISOs live on a knife's edge and do not sleep very well. They know that a breach is inevitable. They know that if one should occur on their watch, they will be "thrown under the bus" or left "twisting in the wind. After Target's breach, the CEO did the predictable thing, accepting the CIO's resignation and pledging to revamp security. But could the CIO (or now his own successor) fill the vacancy he created? Would you want to work for him in that job? Would you trust him to support you? Do you want such a high-risk job? Does anyone? I am going to presume to give some advice to anyone that is recruited for the job. Editors note: What follows is the best advice I've ever read for any senior executive looking to join an organization. And while it deals with a CISO position it parallels any senior LP position out there. It's rather aggressive and the last two points may be a little too forward. But none the less the advice itself is worth the read. Just a thought. (Source careersinfosecurity.com)

eBay suffers cyberattack - "non-financial data" 128 million users urged to change password following cyberattack  The online marketplace announced today that a database storing encrypted passwords and other “non-financial data” was the target of a cyberattack between late February and early March. eBay has no evidence that criminals have employed user data for fraud. The hackers gained access to a database that contained eBay customers’ names, encrypted passwords, e-mail addresses, physical addresses, phone numbers and dates of birth. eBay says it discovered comprised log-in credentials two weeks ago. As a precaution, eBay today asks all users to change their passwords, which it bills as “a best practice and will help enhance security for eBay users.” eBay says changing passwords is the best way to ensure consumers have a "safe, secure and trusted experience on eBay." (Source internetretailer.com)

American Eagle Outfitters announced plans to close an additional 150 stores

Wal-Mart to hire 'Hundreds' for digital ops e-commerce expansion in Sunnyvale, Calif.

2 of America's top 10 most productive retailers are Canadian

Aeropostale - "They very well may run out of cash in the first quarter"  Aeropostale has stopped being "cool" to its target shoppers. While teens used to flock to the mall to buy logo-heavy apparel from Abercrombie, American Eagle, and Aeropostale (or the "3As"), the internet and social media have made clothing trends instantly accessible, and teens are now more likely to head to H&M to find the latest fashions. Fast fashion aside, the shopping habits of Aeropostale's teen shoppers have completely changed, and 3As are feeling the repercussions; Abercrombie CEO Mike Jeffries told analysts last year his company believed "youth spending has likely diverted to other categories." According to Reuters, teenagers are more likely to spend their money on electronics than on clothing, and as the New York Times put it in a January article titled "Where did the teenagers go," "sometimes phones loaded with apps or a game box trump the latest in jeans." (Source racked.com)

Fraud Buster: Disabling of RFID chip "Pay Pass" in credit card  Credit card fraud has become easier and easier with the introduction of the RFID chip into credit cards known as Pay Pass. For a minimal cost a criminal can buy a scanner off of eBay and as long as he/she can get close enough to your card steal your credit card information for their pleasure. Watch as this guy disables a RFID chip in his credit card and for your protection do it for yourself to your cards. (Source tune.pk)

Retailers expect, avoid job-hoppers
In many cases retailers have to come to expect “job-hoppers” who frequently change jobs, but in many cases they also avoid them. More than half of 182 retail hiring managers and human resource professionals (54%) polled in a recent CareerBuilder survey said they have hired a job-hopper and more than one-third (36%) said they have come to expect workers to job-hop. However, more than four-in-10 (44%) said they will dismiss a job-hopper’s application outright. Fifty-five percent of retail employers said that job-hopping becomes less acceptable when a worker reaches his/her early to mid-30s (ages 30 or 35). Twenty-seven percent find job-hopping less acceptable after the age of 40. Retailers are split on the issue of job-hopping. While there is some acknowledgement that job-hopping is an industry fact-of-life, most employers still want to hire workers who can commit for at least a couple of years. (Source chainstoreage.com)

Zumiez honors the two fallen employees killed by an active shooter in the store at Columbia mall  The Zumiez store at Columbia Mall in Maryland, where a gunman killed two employees before fatally shooting himself, reopened this past Monday. The two employees, 21-year-old Brianna Benlolo and 25-year-old Tyler Johnson, were killed Jan. 25. Police say 19-year-old Darion Aguilar shot the two workers and then turned the gun on himself. On Monday, Zumiez released the following statement: "After consulting with our employees and the victims' families, we decided to completely remodel and reopen the store. We all continue to keep the victims and their families in our hearts and, together, remember and honor them in many ways. The remodeled store quietly recognizes Brianna and Tyler with two simple tiles that bear their initials: "B" and "T". Memorial funds were also set up in honor of Tyler and Brianna and can be found here. (Source wbaltv.com) (Source wusa9.com)

Quarterly Same Store Sales Results

Tiffany Q1 worldwide up 11% with worldwide net sales up 13%
Citi Trends Q1 up 4.2% with sales up 3.4%
Michaels Stores Q1 up 3.8% with net sales up 5.9%
Lowe's Q1 up 0.9% with sales up 2.4%
Target U.S. stores only Q1 down 0.3% with sales up 0.2% - total revenue up 2.1%
PetSmart Q1 down 0.6% with net sales up 1.1%
American Eagle Q1 down 10% with net revenue down 5%

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eBay News
 

A former Subway franchise owner has reportedly admitted to hacking point-of-sale terminals at the sandwich chain from remote locations.

He used his access to top off gift cards to the–stealing around $40,000 all told.

Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.

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Loss Prevention News Network
 

Keith White
SVP of LP, The Gap

Leadership & Development Series

New Must-See Episode!

In a ground-breaking interview spanning a multitude of topics, Keith White, Senior Vice President of Loss Prevention for Gap Inc., sits down with LPNN for a one-on-one discussion about his philosophies on leadership, professional development and the state of retail Loss Prevention. Keith recounts his managerial transition from single store – to regional – to corporate – to an eventual directorship. He talks about the critical first six months of a directorship – and his strategy involving team members, policies and procedural changes. As one of the first LP executives to set up an ORC program, Keith tells us what makes a successful one and how to react to the emerging technological trends. This highly informative interview offers a wealth of knowledge for the LP professional at any stage of his or her career.

Sponsored by WG Security Products, Inc.

Solution Providers, have a video or commercial you want to publish? Contact us.

e-commerce
Sponsored by The Zellman Group

Chip and skim - major card security flaws
In a paper titled ‘Chip and Skim: Cloning EMV Cards with the Pre-Play Attack', they say flaws in the way the EMV chip-and-pin standard is implemented in widely-used ATMs from some of the largest manufacturers means attackers can effectively electronically clone the victim's payment card and make purchases in their name. The weak way in which the devices generate the random code numbers required to make each transaction secure mean the supposedly unpredictable numbers can be predicted. The Cambridge team have also found a second design flaw in the EMV specification that allows attackers to use ‘man-in-the middle' malware in an ATM or POS terminal to intercept the customer's random number and replace it with a number known to the fraudster. (Source scmagazineuk.com)

Five big stores that are moving online
Here are five big stores that have said they are moving to become a bigger presence in the online market:

Staples is really feeling the pinch from online retail. According to its chairman, Ronald L. Sargent, online retail is the main reason Staples will close nearly 225 stores by the end of 2014. And with the closing of so many physical stores, Staples is trying to make sure it dominates the online office supply market. Already, online orders make up nearly half their business, and Staples now offers 500,000 products on its website, rather than the 100,000 offered just a year ago.
Wal-Mart: Amazon is still the king of selling everything you could possibly want over the internet, but Wal-Mart, known for its gargantuan stores in real life, could be closing the gap. In 2013, Wal-Mart’s online sales grew faster than Amazon’s for the first time. Wal-Mart’s had to invest heavily to catch up to Amazon, acquiring 12 tech companies and building a presence in Silicon Valley.
Apple: The Apple Store might be the shiniest place in the mall, but Apple’s online store might be even shinier -- metaphorically, that is. That’s because Apple is the second largest online retailer in the U.S., right behind Amazon. Factoring in the App store, iTunes, and sales of Apple’s hardware at Apple’s website, Apples pulls in $18.3 billion in online sales.
Best Buy: According to its CEO, Best Buy is now an “online first” retailer -- as opposed to being a "showroom" when shoppers would browse Best Buy first, and then actually buy their electronics online. They’ve even hired a handful of tech people to update their decade-old (yup, decade old) website. They've started a loyalty program, a big-data mining project, and they're using innovative methods to try to get products to shoppers faster than Amazon.
Target: With the public relations fallout from a huge data breach as well as an employee rant going viral on Gawker, Target is in a pretty bad place right now. But the company is hoping a push toward online retail could help turn things around. It’s experimenting with Google to deliver same-day shipping, and it’s significantly expanded its online subscription service. However, if the anonymous employee rant is anything to go by, they have a long way to go. (Source marketplace.org)

Consumers Pay More When They Pay With Bitcoin
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

Be sure to attend Stuart Levine's NRF LP Session, "EMV Impact and an Omni channel Approach to Reducing Fraud" on Wednesday June 11, 11:30-12:30pm in room 304-305

 

Retail Crime News
Sponsored by NuTech National

Shoplifter dead 2 weeks after Chicago PD used stun gun on him  Officers used a taser on 23-year-old Dominique Franklin, who was resisting arrest and "refused to cooperate with officers," authorities said. After the taser was deployed, Franklin suffered a head injury when he fell to the ground. Witnesses told reporters at the scene that they were inside a nearby Walgreens store. Franklin was taken in critical condition to Northwestern Memorial Hospital and later pronounced dead at 4:49 p.m. Tuesday, according to the Cook County Medical Examiner's office. (Source abc7chicago.com)

Police investigate credit card skimming ring in Round Rock, TX.  The Round Rock Police Department say this particular ring has been in operation since May 2013. They arrested a woman who they say was in possession of a skimming device at a Round Rock restaurant. Detectives say they saw her use the device several times at the restaurant where she worked. Police say the restaurant was not aware of the incident. (Source kvue.com)

'Professional' thieves wipe out Mission Viejo, CA jewelry store; over $500,000  Thieves dropped in through the bathroom ceiling in the middle of the night, cut the alarm and took their time gathering at least a half-million dollars in cash and jewelry this weekend from a well-known Mission Viejo store. Authorities don’t have any suspects, though the burglary sounds similar to at least two other sophisticated jewelry store heists that have gone unsolved in Orange County in the past three months. The thieves reportedly stole an estimated $1.7 million in merchandise and cash from those two stores. Hassine got to his store on Marguerite Parkway shortly after 8 a.m. Saturday to find every jewelry case emptied, safety equipment damaged, phone lines cut and a hole the size of a fist bored straight through one safe. Hassine is still taking inventory and completing paperwork to get a complete estimate of his loss and damages. He’s confident it will total at least $500,000. (Source ocregister.com)

York County, PA woman stole more than $48,000 from Convenience Store  An investigation that spanned several month led to charges against a former manager of a Dover gas station, who was accused of stealing more than $48,000 from the business she managed. Nicole M. Alfano, 31, of Dover Township, was charged with two counts each of felony theft and receiving stolen property after an investigation into the theft of $48,852.03 from Tom’s Exxon, Dover, between July 1 and Jan. 24. The Northern York Regional Police said a representative of Shipley Energy contacted police in regards to the thefts on Jan. 31. Police said that $4,544.93 in daily cash sales was supposed to be deposited by Alfano on Jan. 21, but was found to never have been processed by the bank. On Jan. 23, again, $2,907.10 was never deposited. On each occasion a deposit slip was found stapled to the paperwork, but the non-validated slips had never been processed. (Source cumberlink.com)

Former Walmart employee charged in retail theft in Bradford, PA  According to court records, on May 15, a Walmart employee called police after Mott put a 42-inch Vizio LED HDTV in a cart and put it in her car. Employees were able to recognize her, as she used to work there. (Source bradfordera.com)

Boot store fire in Jacksonville, NC deemed suspicious  A March structure fire in a Jacksonville storefront has been ruled suspicious and arson has not been ruled out. Baco on March 13, 2014 Jacksonville Fire Department responded to Jack’s Famous Texas Boots, located at 213 Western Blvd, responding units observed the front interior portion of the business on fire. (Source jdnews.com)

Clarksville, TN man charged with robbing cell phone store  A Clarksville man was arrested Tuesday after he allegedly robbed a local cell phone store, taking more than $4,300 in cash. An armed robbery was reported at a cell phone store on the 1300 block of Fort Campbell Boulevard Tuesday morning. At about 10:17 a.m., Clarkville Police arrived at the store and spoke with the 21-year-old clerk who said he was sitting at the front counter when a man, later identified as Jose Rivera, came in the store and robbed him at gunpoint, according to a Clarksville Police report. (Source theleafchronicle.com)

Serial shoplifter's luck runs out hitting CVS in Fort Walton Beach, FL.

Woman arrested for shoplifting after grocery cart didn't fool Macy’s Loss Prevention  

Police investigate Pikesville, MD Radio Shack robbery

Robberies and Burglaries

Alon Store - Waco, TX - Armed Robbery
Approved Cash Advance – Oklahoma City, OK – Armed Robbery
CVS – Raleigh, NC – Armed Robbery – suspects charged
Circle K - Apple Valley, CA - Armed Robbery
Dollar General – Sebring, FL – Armed Robbery
Dollar General – Dyer, IN - Armed Robbery
Exxon Jubilee - Terrebonne Parish, LA – Armed Robbery
Ingles Pharmacy – Flowery Branch, GA – Armed Robbery
GQ Mart - Ansonia, CT - Armed Robbery - 1 suspect arrested, another at-large
Lawton Drugs – Halifax, NS, CN – Robbery
Lucky Stop – Wilmington, NC – Armed Robbery
Radio Shack - Sterling Heights, MI - Armed Robbery
Shawn’s Corner Market – Manchester, NH – Armed Robbery – 2 customers stopped the attempt
Stop N Go - Toledo, OH – Armed Robbery – may be tied to string of robberies
Stripes - Corpus Christi, TX - Armed Robbery
4 Way Mart – Montgomery, AL – Armed Robbery / Shooting – clerk shot and killed
7- Eleven – Manchester, NH – Armed Robbery
7-Eleven – Lehigh Acres, FL – Armed Robbery – Photo released

 

ORC News
 

LAAORCA joins the new Cal-ORCA

Making it the largest ORC public and private partnership and effort in North America. Driven by a number of dedicated executives this new effort may be one of the key developments that helps grow the national effort by taking local ORC associations and forming state wide groups. With Kent Oda, one of the founding law enforcement officers that formed LAAORCA leading this new effort it will be successful. We at the Daily pledge our support and endorsement to the group and congratulate them on this historical move.

NBC NEWS Covers NRF's ORC Survey release: Online Bargains Might Be Stolen Goods  Bargain hunters beware: Your online auction purchase might be stolen goods. Retailers estimate that one-third of auction and blog sites' listings for "new in box" or "new with tags" items are actually goods that were stolen through organized retail theft or otherwise fraudulently obtained, according to a new National Retail Federation report. Nearly two-thirds — 61.1 percent — of the 76 retail loss prevention executives surveyed reported seeing an increase in such "e-fencing" over the past year. "Thieves are preying on people looking for the best price," said Rich Mellor, senior adviser for asset protection at the NRF. "What thieves pick comes down to two attributes: "small box, big value," said Mark Turnage, chief executive of OpSec Security, which has monitored online sites for stolen items on behalf of clients. Commonly stolen items include razor blades, makeup, skincare products, baby formula, over-the-counter medications and tooth-whitening strips. Thieves also lift small gadgets such as disposable cellphones, digital cameras and electric shavers. Gift-card buyers may be an unwitting link in the retail-theft chain, too. About three-quarters of retailers told the NRF they see thieves returning stolen merchandise to get store credit, which the thieves then sell on the secondary market. Shoppers would encounter those as secondhand gift cards, probably loaded with an odd dollar amount. (Source nbcnews.com)

York County DA's Office: 90 pleaded guilty in West York theft ring - Follow up to last years 133 person ORC ring bust  For more than a year and a half, James Lee Giuffrida, the alleged mastermind behind a large West York theft ring, has been in York County Prison awaiting his day in county court. In that time, nearly all of his 133 co-defendants have cycled through the justice system, most pleading guilty. As of May 6, 90 had pleaded guilty to charges stemming from the case, said Kyle King, spokesman for the York County District Attorney's Office. The remaining 43 people charged in the case are either awaiting trial, awaiting admission to ARD or treatment court or had their charges dropped, King said. Two of those who pleaded guilty had also previously pleaded guilty in the 2012 armed robbery at Papertown Dairy Bar in Spring Grove. Giuffrida remains in York County Prison on $25,000 bail and on a probation detainer. He has been there since his arrest in November 2012. Now Giuffrida is slated to stand trial starting June 1 on two counts of organized retail theft and one count each of retail theft, receiving stolen property, corrupt organizations and dealing in proceeds of unlawful activities, court records state. However, Gross said a trial could be averted if a deal - one example of which would allow Giuffrida to plead no contest - is struck with the district attorney's office. Defendants who plead no contest aren't admitting guilt. Rather, they are saying they don't contest the charges against them. Otherwise, a no-contest plea has the same effect as a guilty plea. Gross said. "He (Giuffrida) is a realistic man. We'd like to see it come to an end." (Source yorkdispatch.com)

Mississippi based case nets "The Yahoo Boys" gang - 16 arrests on fraud with ties to South Africa and Nigeria  Sixteen people from several states and other countries have been arrested on charges that they took part in a fraud that used stolen information to get money and goods and then ship them to South Africa and Nigeria, according to documents unsealed in federal court Tuesday. The charges by the U.S. Attorney's office filed in Gulfport, Mississippi, against Oluyitan Olagoke of Brooklyn, New York, say he and others were part of the Yahoo Boys, a west African gang. The indictment alleges a West African transnational organized crime enterprise involved in numerous complex financial fraud schemes over the internet. This mass marketing fraud includes romance scams, re-shipping scams, fraudulent check scams and work-at-home scams, along with bank, financial and credit card account take-overs. The charges and a related indictment against 17 other people say that the gang would buy bank account information from hackers, steal money, and then send cash or goods to Africa. The document said people were arrested in South Africa, Canada, California, Wisconsin, Indiana and New York. Of the arrests, 10 occurred in South Africa, mostly of Nigerian citizens. Those defendants are supposed to be extradited to Gulfport to face charges. The accused would try, for example, to take over bank or stock brokerage accounts, draining them of money by sending checks, wire transfers, or withdrawing money at automated tellers. Sometimes the money would be used to buy goods such as cellphones. (Source fairfieldcitizenonline.com)

Thefts of Tide on the rise in Las Vegas
Metro Police say the household necessity is fetching between a third and two-thirds of its retail price on the streets, meaning quick cash for thieves and stolen-product peddlers. "It seems that with every passing year, it just keeps increasing,” said Metro Detective Chris Archer, who works on the department’s Retail Apprehension Prevention Partnership team. Last year, the RAPP team made about 180 arrests for retail thefts, about half of which involved laundry detergent — Tide, in particular — and beauty items such as deodorant, razors and shampoo, he said. Police say there are two tiers of offenders: the low-level thieves and the “fences.” The low-level thieves — mostly young men needing to fund a drug habit — steal the items from drugstores, supermarkets and big-box retailers, and sell them to fences, who buy the stolen goods for about a third of their retail price. The fences, in turn, sell the items to consumers for about two-thirds of their retail price. The RAPP team formed in March 2013 as a way to combat the rising number of retail thefts, Sgt. William Seifert said. Detectives now routinely work with the Southern Nevada Organized Retail Crime Association, which boasts several hundred members, including retailers and law enforcers, who share information. An undercover operation led to detectives arresting six people Sept. 20, including several “fences” selling stolen items at Broadacres Marketplace and Event Center, according to arrest reports. “It’s a constant problem that I don’t really see an end to anytime soon,” Archer said. “It’s going to be a challenge for a long time to come.” (Source lasvegassun.com)

Dick’s Sporting Goods brings a Multistate crime spree to an end in Clarksville, Indiana  Clarksville police arrested two California women they believe were involved in a multistate crime operation and now the Secret Service is involved. Maria Orta, 24, and Monet Love, 23, were arrested Sunday across the street from the police station where they were trying to use counterfeit travelers checks, according to police. Police said they recovered stolen clothing, fake IDs, hundreds of dollars in fraudulent traveler's checks and thousands of dollars in cash from the women Authorities believe the two are part of an even bigger, multi-state, crime operation. Police said the women rented a car in Missouri before making their way to southern Indiana. Their journey came to an end at Dick's Sporting Goods in Clarksville. Police say a store manager became suspicious when the women tried to make a purchase using traveler's checks. "He said they had received info from other stores that these females were fitting the description of the ones that had been passing these checks," Police said they found nearly $5,000 in bags of money in the women's car. Detectives believe the women got it from cashing the counterfeit checks. Police believe the women would use traveler's checks to purchase small items and get change back from retailers. Police said each check had a different name on it and several corresponding IDs were also discovered. (Source wlky.com)

Man and woman duo hit Walmart store in Ocala, FL.  Officials said 303 items – including an electric tooth brushes, sporting goods and dental hygiene items –- valued at a total of $6,973.19 -- were reported stolen Monday. The man was seen entering a white Jeep Cherokee. The woman was seen putting the items in the Jeep, which then left the area. Police are looking for them. (Source ocala.com)

Six-hour shoplifting spree leads to arrest in Stafford County, Va.  A Woodbridge woman was charged with felony shoplifting Monday after police said she spent nearly six hours taking 300 items from a Walmart in Stafford County. Maureen Elizabeth Lassiter, 56, was charged with felony shoplifting, possession of stolen property with the intent to sell and illegal possession of drugs. (Source fredericksburg.com)

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Vendor Spotlight
 

The Situation

The Payment Card Industry Data Security Standard (PCI DSS) requires the ability to authenticate and identify access to systems containing confidential and secure payment information.

This identification of access to secure systems includes retail store servers where the information is maintained. Retailers can either choose to implement an access control system or monitor the server room with video equipment. The video requirement includes a minimum of 90 days of storage.

The Challenge

A Fortune 500 national retailer needed its 1,500 locations PCI Compliant within 90 days.

Since access control would be an entirely new venture for its stores, this retailer decided to select the video option since there was a current infrastructure in place. However, the current infrastructure couldn’t support the 90-day requirement necessary without an enormous investment to upgrade each DVR in operation.

Ultimately, the retailer needed a recording solution that:
 

Captured and recorded 90 days of video
Functioned in low light and complete darkness
Could easily plug into their network
Functioned both as a camera as well as a recording device

The Checkview Solution

Checkview worked with its leading industry partners to source both the hardware and software that the retailer needed for a cost-effective solution meeting the necessary PCI DDS requirements as well as its internal network needs.

Checkview was able to install this solution in 1,500 locations in 90 days thereby achieving 100% PCI compliance.

“The project details from camera programming, scheduling and coordination of installation was a
massive undertaking that Checkview handled with ease,”
said the Director of Loss Prevention
Operations for this retailer with over 600 million shoppers annually.

Checkview efficiently and methodically executed this roll out through its certified and thoroughly
trained Field Service team.

“I don’t know what we would have done without Checkview,” said the Director. “Checkview came to the table with several viable solutions. Once we selected one and decided to implement, Checkview managed every detail of the process. They truly are a valuable member of my asset protection team.”

What’s your challenge? Challenge us to solve it at Checkview.com.

 

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Ted Grekos was promoted to Director of Loss Prevention for Catherines' a Subsidiary of Ascena Retail Group, Inc.
Steven Palumbo, CFI was promoted to Group Director Security - Operations and Manufacturing for Tiffany & Company.

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"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen because most mistakes are made when that voice has been muffled.

Just a Thought,
Gus Downing

Gus Downing

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