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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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Top Industry News
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North American Fraud Awards 2018 Winners
Tyco Retail Solutions wins Most Innovative In-Store Solution
Dick's Sporting Goods wins in two categories
 •
Best Newcomer: ALTO
• Most Innovative In-Store Solution: Tyco Retail
Solutions
• Most Innovative Online Solution: ONCAM and Video
Analysis Solutions
• Vendor of the Year: ThinkLP
• Best Collaborative Solution: Verizon & Erie County
Sheriff's Office
• Rising Star Award: Brian Wildman, Compass Group NA
• AP Manager of the Year: Juan Interiano – Dick’s
Sporting Goods
• AP Team of the Year: The Digital LP Team – Dick's
Sporting Goods
• AP Director of the Year: Scott McBride – American
Eagle Outfitters
• Hall of Fame: Bob Maclea
See the complete list of categories and winners
DA wants Home Depot shooting suspect put to death
for Dallas officer's slaying
The Dallas County district attorney is seeking the death penalty for the man
accused of killing a Dallas police officer and wounding his partner and a loss
prevention officer at a Home Depot store last month.
 A
Dallas officer working an off-duty job at the store detained Juarez for an
outstanding warrant. While the off-duty officer was double-checking the warrant,
Juarez pulled a gun and shot Santander, Almeida and Painter, police records
show.
Santander, 27, died the next day.
Almeida, 26, was released from the hospital this weekend.
Painter was released last week.
Almeida was shot in the face, and Painter was shot three times. Juarez fled but
was later spotted in southeast Dallas.
The police group is also asking the Dallas Police Department to consider
broadening the policy on when officers can handcuff someone.
Juarez was with the two officers and the loss prevention officer in a Home Depot
office when he "removed his hands from his pockets, drew a handgun and shot both
officers," police records show.
Dallas Police Association President Michael Mata he hopes the Police Department
allows officers to have "the ability that when investigating any possible
criminal activity that we handcuff for citizens' or officers' safety."
dallasnews.com
President
& Other EZCorp Executives on plane that crashed in Honduras
A private plane that departed from Austin Tuesday with the president of an
Austin-based pawn shop company on board crashed in Honduras around 12:30 p.m.
Honduran officials say there were six people on board. The Honduran Civil
Aviation Agency says all the passengers and crew on board were taken to the
hospital.
Joe Rotunda, the president of Austin's EZCorp was on board along with his
employees. All of them survived the crash.
kxan.com
Total Retail Loss Concept Presented at
Australia's Profit Protection Future Forum
Over 150 like-minded retail loss prevention individuals came together to discuss
current issues with Australasian retail shrinkage at The Profit Protection
Future Forum: Total Retail Loss conferences on Tuesday 15 May in Melbourne and
Thursday 17 May in Sydney.
The workshops were led by Professor Adrian Beck, who brought to Australia over
28 years of specialisation in retail loss prevention. Professor Beck presented
findings based on his Total Retail Loss concept and trends in global loss
prevention, presenting a case study from three European grocers that netted a
total loss of 35 billion euros. In that total amount, 53% was attributed to
wastage and 25% to lost profits from out of stocks, and 22% to theft. By
practising the Total Retail Loss methodology, the grocers experienced a 17%
uplift in profit.
Professor Beck also addressed the changing context of loss in retail due to the
profound changes in the retail environment, specifically self-scan and mobile
technologies.
prwire.com.au
Facial Recognition Making
the News
Amazon Pushes Facial Recognition to Police.
Critics See Surveillance Risk
In late 2016, Amazon
introduced a new online service that could help identify faces and other
objects in images, offering it to anyone at a low cost through its giant cloud
computing division, Amazon Web Services.
Not long after, it began pitching the technology to law enforcement agencies,
saying the program could aid criminal investigations by recognizing suspects in
photos and videos. It used a couple of early customers, like the Orlando Police
Department in Florida and the Washington County Sheriff’s Office in Oregon, to
encourage other officials to sign up.
But now that aggressive push is putting the giant tech company at the
center of an increasingly heated debate around the role of facial recognition in
law enforcement. Fans of the technology see a powerful new tool for catching
criminals, but detractors see an instrument of mass surveillance.
On Tuesday, the American Civil Liberties Union led a group of more than two
dozen civil rights organizations that asked Amazon to stop selling its image
recognition system, called Rekognition, to law enforcement. The group says that
the police could use it to track protesters or others whom authorities deem
suspicious, rather than limiting it to people committing crimes.
Many of the companies supplying the technology are security contractors little
known to the public, but Amazon is one of the first major tech companies to
actively market technology for conducting facial recognition to law enforcement.
But few companies have Amazon’s ability to effectively push widespread
adoption of tech products.
“The idea that a massive and highly resourced company like Amazon has moved
decisively into this space could mark a sea change for this technology,”
said Alvaro Bedoya, executive director at the Center on Privacy & Technology at
the Georgetown University Law Center.
nytimes.com
Your Favorite Stores Could Be Tracking You With
Facial Recognition
According to a report from
McClatchy DC, many stores are turning to a California-based company called
FaceFirst for their facial recognition needs. When reached for comment,
FaceFirst said it could
not list its clients to Racked because of “customer NDAs and confidentiality
agreements.
Companies that use such software upload photos of people they want to watch,
like customers who’ve already shoplifted from their stores, disgruntled former
employees, or persons of interest who can be found on local watch lists.
FaceFirst’s technology promises to know “the moment a shoplifter enters your
store” and says brands that have used its services have seen a 34 percent
reduction in theft.
FaceFirst says it can see past disguises like eyeglasses, hats, or wigs, and
FaceFirst CEO Peter Trepp
says the technology “can match a face against the database of 25 million
people in just under a second.”
This type of surveillance is becoming more prevalent in retail. In 2015, Walmart
admitted it was using FaceFirst to catch shoplifters but said the program
had since been terminated. In 2016, industry experts told
Bloomberg that Macy’s and Benetton use facial recognition technology,
although both brands denied the report. In England, the
BBC found that one in four stores used the technology.
Just two months ago, the ACLU reached out to 20 of the biggest stores in the US
to ask if they use facial recognition technology, and
published its findings online.
As the ACLU wrote in its
report on facial recognition technology in retail, even shoppers who feel
such security is beneficial should at least be made aware of it — especially
considering that since the technology is so new, there is little regulation.
racked.com
Walmart Shirks Privacy With Self-Checkout Videos,
Suit Says
Walmart Inc. violates Golden State privacy law by using video cameras to record
customers’ facial features at self-checkout kiosks, according to a proposed
class action that landed in California federal court on Monday.
“Defendant's video recording at its self-check-out kiosks captures customers'
personal identification information, to wit, their eye color, hair color, and
facial features, in conjunction with a credit card transaction,” Valesquez says.
“In so doing, defendant puts its customers at risk of the very dangers the
Legislature sought to avoid [in enacting Song-Beverly].”
The device captured his likeness in much more detail than standard security
footage taken by the traditional cameras scattered throughout the store, the
consumer says. That's because the cameras aren’t used exclusively for security
purposes, but rather to provide Walmart with valuable biometric information
about shoppers like Valesquez, according to the complaint.
“Defendant's video recording subjects consumers, including plaintiff, to the
potential threat of onerous harassment, including but not limited to, identify
theft, marketing campaigns, and unwelcome, distasteful, or otherwise threatening
communications,” Valesquez says. law360.com
McDonald’s workers describe rampant harassment, workplace
groping and suggestive comments
Cooks and cashiers at McDonald’s stores in eight states filed 10
complaints with the Equal Employment
Opportunity Commission this week, alleging they have faced sexual harassment,
assault and retaliation on the job.
The company said it did not tolerate misconduct. “At McDonald’s Corporation, we
are and have been committed to a culture that fosters the respectful treatment
of everyone,” McDonald’s spokeswoman Terri Hickey said in a statement. “There is
no place for harassment and discrimination of any kind in our workplace.”
The #MeToo movement has turned a spotlight on workplace misconduct, starting
with women in Hollywood. But workers in food services and retail file more than
three times as many harassment complaints as those in higher-paying fields,
according to a recent analysis of government data from the Center for American
Progress, a left-leaning think tank in Washington.
A 2016 survey by
Hart Research Associates found 40 percent of women in the fast-food industry say
they’ve encountered unwanted sexual behavior at work, including suggestive
comments and groping.
Complaints from the McDonald’s workers were filed with financial support from
the Time’s Up Legal
Defense Fund, a $21 million charity launched in January to support low-income
workers who want to report sexual harassment. About 20,000 people have donated
to the effort in the past five months.
The National Women’s Law Center, the advocacy group running the fund, said it
has received more than 2,700 requests for the assistance.
“They represent every type of job and industry you can think of,” said Sharyn
Tejani, director of the Time’s Up Legal Defense Fund. “Frequently they write in
all caps: ‘SOMEONE PLEASE HELP ME.’ ”
washingtonpost.com
Shopping at Amazon Go
Launch the Amazon Go iOS app, scan the QR code into the gate reader and you can
enter the store. It requires one scan at a time, per person, as they enter
through the gates.
How the Amazon Go store works is there are a tonne of cameras in the ceiling
tracking your movement around the store and it can determine when an item is
removed—and put back on the shelf.
We put the system to the ultimate test, as our preschooler and his cousins went
wild inside the Amazon Go store, picking up and putting back candy, cookies and
whatever was on the bottom shelves.
By the time we left the store, about ten minutes later, the Amazon Go iOS app
sent us a receipt—It was 100% accurate in determining what we ‘left’ the store
with. Your trip time spent in the store is also noted.
The Amazon Go store is probably a dream come true for workers going on a lunch
break and don’t want to waste time standing in line to pay for food. Here, you
just grab and go and it’s the most frictionless shopping experience I’ve had to
date. iphoneincanada.ca
Supreme Court Rules Employers Can Require
Class-Action Waivers
The U.S. Supreme Court
ruled Monday that employers could block their workers from joining together
as a class to fight legal disputes in arbitration agreements. Instead, each
employee must file an individual arbitration claim when a suspected violation
arises
The opinion, delivered by Justice Neil Gorsuch, is seen as a major victory for
employers and for the Trump Administration in the biggest business case of the
term.
cfo.com
$16M Counterfeit Bust at Storage Facility in
South Texas
79,000 bogus-label clothing, electronics and other items shipped from China to
an international cargo terminal in Laredo. Authorities on Monday said no one has
been arrested in the investigation of items with fake tags representing Hermes,
Louis Vuitton, Adidas, Nike, Apple, Samsung and Sony.
nbcdfw.com
ULTA Beauty Director LP job was taken down from
website
"American Dream Miami"
Miami-Dade approves 1.2M sq. ft. $4B megamall that
would be largest in US
Albertsons to Test Amazon Go-Like Technology at
Pumps & in Stores
Quarterly Results
Urban Outfitters Q1 comp's up 10%, total sales up 12.4%
Tiffany Q1 comp's up 7%, sales up 15%
Target Q1 comp's up 3%, online sales up 28%
The Container Store Q4 comp's up 2.7%, net sales up 5.3%, full yr comp's up
0.9%, net sales up 4.5%
Ralph Lauren Q4 North American comp's flat, revenue down 14%, European comp's
down 6%, revenue up 13%, Asia comp's up 4%, revenue up 17%
Ralph Lauren Full Yr. North American revenue down 15%, Europe revenue up 3%,
Asia revenue up 6%, Total company sales down 7%
Advanced Auto Q1 comp's down 0.8%, net sales down 0.6%
Red Robin Gourmet Burgers Q1 comp's down 0.9%, sales up 0.2%
All the News - One Place - One Source - One
Time
The D&D Daily respects your time
and doesn't filter retail's reality
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Spotlight on
Stanley Security
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Only video surveillance can provide visual
documentation of all activities and incidents in the facility, which for
some organizations, may be required by government or industry
regulations.
STANLEY IntelAssure, Powered by Viakoo assess each unique
video stream to detect and anticipate interruptions or delays that can
cause a gap in the stream, and alert management with actionable
information on how to quickly solve the problem.
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R-CISC Intelligence Workshop Series Kicks Off in
Ohio
 One
could argue that Ohio is a hot bed for retail and many of Ohio’s best joined R-CISC
staff last week to kick off its Intelligence Workshop series at a member company
headquarters in Columbus. With more than 30 in attendance, the day was packed
with informative and educational content stemming from the theme:
Actioning on Threat Intelligence.
After an opening presentation from the host company, R-CISC’s Tommy McDowell and
Jennifer McGoldrick kicked off the workshop with a few questions to learn more
about the challenges faced by participating companies and what they hoped to
glean from the workshop. This icebreaker was followed by several informative
presentations as well as meaningful dialogue from attendees with topics ranging
from the threat landscape to leveraging R-CISC intelligence to better predict
and prevent incoming threats. After the workshop, our staff reflected on some
key takeaways:
#1. By and far, phishing is at the top of the list of threats that companies are
challenged with mitigating
#2. R-CISC members want to know more about how to translate threat intelligence
data into actionable insight
#3. We’re all stronger when we ‘Protect as One’. Naturally, we agree
wholeheartedly with this workshop participant’s closing comments and offer this
as our third takeaway: “Intelligence by definition is the faculty of
understanding; sharing means to divide, allocate, or receive equally. The risks
we face, the budget constraints we endure are the same. Our customers shop at
your stores and yours at ours. Regardless of how large or small our programs may
be, when we share information, we all benefit.”
All in all, the Ohio Workshop was a great way to commence the series! We’ll be
hosting three more sessions in Florida, Minnesota and Texas. To learn more about
these locations, dates, or to register, check out
www.r-cisc.org/event. r-cisc.org
America’s Most Insecure Metros
Las Vegas Most Insecure Cyber City in US; St. Louis Least Vulnerable
10. Tampa – St. Petersburg
9. Orlando – Daytona Beach
8. West Palm Beach – Ft. Pierce
7. Jacksonville
6. Birmingham
5. Providence
4. Houston
3. Charlotte
2. Memphis
1. Las Vegas
Forty-three percent chance of users connecting to high or medium-risk networks
in Las Vegas - compared to less than 1% risk in least vulnerable areas, Coronet
says.
Turns out that what happens in Las Vegas actually happens in at least a couple
of other places as well - from a cybersecurity standpoint.
Residents of the Las Vegas, Memphis, and Charlotte metro areas are at
substantially higher risk of data theft and other cybersecurity incidents
compared to residents in more than four-dozen other areas in the US.
Other risky cities and areas included Houston (9.2), Providence, RI (9.0),
Birmingham, AL (9.0), and Jacksonville, FL (8.9). Rounding off the list of the
Top 10 most insecure locations were three market areas in Florida — West Palm
Beach-Ft. Pierce (8.9), Orlando-Daytona Beach (8.5), and Tampa–St.
Petersburg–Sarasota (8.3).
The Top 5 least vulnerable market areas were Greensboro-Winston Salem (6.2);
Norfolk-Portsmouth-Newport News (6.2); Seattle-Tacoma (6.3) and St. Louis (6.3).
With the Richmond-Petersburg area in Virginia being the least vulnerable.
Cloud security vendor Coronet recently analyzed network connectivity and device
related data in the 55 most populated areas in the country and found Wi-Fi and
cellular networks — and the devices connecting to them — to be the most insecure
in these three areas, the new
study shows.
Full report requires registration
prweb.com
GDPR 101: Keeping Data Safe Throughout the
'Supply Chain'
There are a lot of moving pieces involved with data collection, retention, and
processing in the EU's new General Data Protection Regulation. Here's how to
break down responsibilities between your security team and service providers.
Here are three examples of supply chain data you might not be considering but
that could have GDPR impacts:
Your building's security desk that signs in visitors to your office,
prints a badge, and gives it to the visitor, who later returns it upon leaving.
Not only is data on the badge likely personal, but how you dispose of it, or how
the security vendor handles it in its system, has GDPR implications.
Escalation personnel phone numbers of your European IT staff for the
cloud service to which you subscribe. Phone numbers are personal data, and you
need to ensure that they do not leave the cloud service to its downstream
partners without your consent.
The event registration data you collected for that big marketing conference
that includes dietary restrictions for attendees. Not only is the attendee
registration data considered personal data, but you are now also collecting
sensitive medical data by way of the dietary restrictions. Because of this, you
need to track what the caterer is doing with the information that is provided.
As you can see with data collection, retention, and processing, there are a lot
of moving pieces involved, and each of these parties comes into contact with
personal data at some point along the line. Because of this, there's now a
responsibility for both data processors (such as service providers) and data
controllers (such as your organization) to work together in the case of a breach
under GDPR.
darkreading.com
24 best free security tools
CISO for Forever 21 job is no longer accepting
applications
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True Stories of Face Recognition and Retail Crime
Case 1: The Fake Budweiser Delivery Man
The first episode of FaceFirst's true retail crime series reveals the shocking
true story of a man who dressed like a Budweiser delivery man to steal beer
instead of delivering it. See how face recognition alerted loss prevention
instantly and led to this creative criminal's apprehension.
Retail shrink is a $45 billion problem each year, and facial recognition is
already helping major retailers reduce external shrink by up to 34% and in-store
violence by 91%. These are the real-life stories of how face recognition has
helped loss prevention pros capture some of the world's most notorious retail
criminals.
.jpg)
Episode Presented By
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Canadian Connections
Sponsored by Vector Security Network
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Nine out of 10 of Canadian companies suffered a cybersecurity breach in 2017
Half not confident they can defend against them
Canadian organizations are attacked in varying degrees of severity more than 450
times per year, with 87 per cent suffering at least one successful breach.
Almost half (46 per cent) are not confident in their ability to defend against
attacks.
Of the companies that suffered a security breach, 47 per cent had sensitive data
stolen. One in five breaches were classified as “high impact,” where sensitive
customer or employee information was exposed. 36 per cent of respondents are not
confident in their company’s ability to respond to security breaches. The
average company spends $3.7 million in direct and indirect costs to recover from
security breaches.
canadiansecuritymag.com
Edmonton 7-Eleven blasts music to discourage panhandling
Employees
at a local convenience store are hoping a little Beethoven will make panhandlers
“Bach” off. Classical music is pumped out through speakers outside the 7-Eleven
on Kingsway Avenue and 101 Street, a spot panhandlers are known to frequent.
Staff at the store confirmed to CTV News the music is meant to discourage
mischief. A spokesperson for 7-Eleven Inc. sent a statement saying they’ve
received positive feedback from the United States about the music. Gauthier, who
has been involved with Homeless Connect Edmonton, supports the initiative played
but questions whether society should do more to help.
ctvnews.ca
Canadian Tire employees fired for parking receipt scam
A group of Canadian Tire employees in B.C. found out the hard way that petty
theft from an employer is sufficient grounds to be fired, with no compensation
for years of service. An internal investigation found that the long-time
employees had scammed the company's customer parking reimbursement policy, which
compensates customers who pay to park while they shop.
The company discovered that some of the store's cashiers were paying out
janitors for parking receipts they had found in the parking lot — for an
amount currently worth $2.25 at one location — over the course of a year.
After Canadian Tire fired them, some of the employees, most of whom had worked
for the company for more than 11 years, filed complaints with the director of
employment standards. The employees denied the allegations.
cbc.ca
Walmart cuts Weston as bread supplier months after price-fixing allegations
Walmart Canada Corp. is cutting ties with Weston Foods, the Financial Post has
learned, months after the bread supplier and its corporate affiliates acted
as whistleblowers in an alleged 14-year scheme to fix the price of bread in
Canada. The news comes five months after Canada’s biggest grocer and George
Weston sent shock waves through the industry after admitting they co-operated
with a Competition Bureau probe into alleged collusion between Canada’s
biggest bread producers and several large retailers, including Walmart.
calgaryherald.com
Ontario gov't plans to track retail sales electronically to reduce tax fraud
It’s called the Revenue Integrity Act, and it states that businesses must record
their sales using an “electronic cash register that meets prescribed
requirements,” with fines of up to $10,000 for those who don’t comply. A
spokesperson for Finance Minister Charles Sousa said the goal is to allow the
government to raise an estimated $500-million of revenue annually from
businesses that hide their sales.
theglobeandmail.com
Canadian retail sales rose in March
Economists still see Bank of Canada holding off interest rate increase until
July
A rise in sales at motor vehicle and parts dealers in March helped push overall
Canadian retail activity higher for a third consecutive month, Statistics Canada
reported Friday. Retail sales, which are a key contributor to Canadian gross
domestic product, rose 0.6 per cent in March to $50.2 billion.
cbc.ca
Store Openings in Canada
●
Kix Mobile to Enter Canada with Aggressive Expansion
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William Ashley Unveils Impressive New Bloor Street Store
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Clinique Opens 1st Standalone Canadian Store
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‘SOIA & KYO’ to Open First-Ever Retail Location
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Souls Harbour Rescue Mission to open thrift store
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Planet Organics set for Park outlet opening
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Strellson Officially Opens New Canadian Flagship on Toronto’s Mink Mile
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Wayfair to open its first Canadian warehouse in Mississauga, Ont.
New study says Toronto trails only New York as likeliest spot for Amazon’s new
HQ
Less than half of Calgary businesses prepared for major disaster or emergency
Le Château plans 20 more store closures as e-commerce hits business
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Health food store raided by police nets $100K in drugs, mountain of charges
A
44-year-old man faces multiple charges after city police raided a south Edmonton
health food store, seizing over $100,000 in drugs, including steroids.
The city police southwest division special projects team began investigating the
owner of the store in late 2017 after a report that steroids were being
trafficked. Investigators executed a search warrant before seizing various
drugs with an estimated street value of nearly $105,000. Neighbouring
employees at businesses in the area on Wednesday afternoon saw police arrest a
man and remove items from the location. Sarbjit Kahlon is charged with nine
counts of possession for the purposes of trafficking, two counts of trafficking
and two counts of possession.
edmontonjournal.com
Toronto, ON: Robbery suspects flee after rollover downtown crash
Police
are looking for two suspects after a woman allegedly stole merchandise from a
Coach store in Yorkville and later caused a spectacular crash on Saturday
morning. According to police, the woman stole a bag from the shop and fled in a
car driven by a man. Witnesses at the store say the woman claimed to have a gun
and the incident lasted just a few minutes. The suspects fled in a silver
vehicle and were seen driving erratically by witnesses on Bloor. Soon after,
around 11 a.m., they reportedly ran a red light and crashed into a white car.
The suspect vehicle flipped on its roof and the woman along with the man who was
driving allegedly climbed out and ran away in different directions before police
arrived. The four occupants in the white car were uninjured.
citynews.ca
Vancouver, BC: Liquor Distribution employee arrested in theft of $100K in liquor
A longtime employee at a B.C. Liquor Distribution Branch warehouse in Vancouver
has been arrested at work in connection with the theft of $100,000 worth of
alcohol after a four-month internal investigation. The male employee was one of
three people arrested after Vancouver police executed a search warrant at a home
in Delta May 15 and recovered the alcohol. Doucette described the stolen goods
as "boxes and boxes" of hard liquor, totalling about 1,000 bottles.
cbc.ca
Thunder Bay, ON: Security guard injured after attempted booze theft
Sylvan Lake, AB: Four people facing 88 charges in stolen credit card and
counterfeiting operation
Guelph, ON: Man charged after slew of gas, licence plate, hardware store thefts
Winnipeg, MB: Police charge man in connection with theft, break-in, assault of
security guard
Langley, BC: Woman defecate on restaurant floor, throw feces at employee
Mississauga, ON: Pedestrian critically injured in hit-and-run outside mall
New Minas, NS: Owner flees scene after dog attacks pet store employee
Robberies and Burglaries
•
C-Store - Chatham, ON - Armed Robbery/Shooting
•
Coach - Toronto, ON - Robbery
•
Coastal Cannapy Dispensary - Halifax, NS - Burglary
•
Jewelry Store - Brampton, ON - Burglary
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Liquor Store - St. John's, NL - Robbery |
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LPNN's Top 5
See our Most-Watched Episodes
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'Live in
NYC 2018' Top 5
#3
Digital Loss Prevention
Harnessing the Power
of Social Media
Bob Oberosler, Group VP of AP,
Rite Aid
As retailers cope with limited budgets in this digital age, how is LP evolving
and how do we continue to improve performance with what appears to be decreasing
resources?
Bob Oberosler, Group Vice President of Asset Protection for Rite Aid, shares
where he thinks the industry is going and how LP/AP teams can harness the power
of social media, crowd sourcing, and artificial intelligence to fight retail
crime and reduce shrink.
Episode Sponsored By
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e-commerce
Sponsored by The Zellman Group
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Mobile fraud up 680% since 2015, RSA
reports
Mobile Fraud Soars as Social Sites Help Scammers
Fake profiles and throw-away devices are transforming social media into
a cyber criminal marketplace, a fraud report reveals.
Phishing continues to dominate the fraud landscape, accounting for
nearly half of all attacks, but mobile fraud has jumped 650% over the
past three years, according to
RSA Security.
The security vendor’s Q1 2018 Fraud Report found phishing to
account for 48% of all attacks during the quarter, followed by Trojans
(24%) and brand abuse (21%).
The report uncovered a decline in use of traditional web browsers to
conduct fraud, 62% in 2015 to 35% today, whilst the mobile app’s share
of fraudulent transactions has risen from 5% to 39% over the same
period.
Some 82% of fraudulent e-commerce transactions spotted by RSA originated
from a new device in Q1 2018,
indicating the lengths scammers are going to in order to avoid
detection.
RSA also confirmed the increasing role of legitimate social networks in
unwittingly helping fraudsters to sell their wares. infosecurity-magazine.com
computerweekly.com
Alibaba claims 'notable improvements' in its
IP protection
Alibaba achieved “notable improvements” in its IP protection efforts with an
increase in registered brands and rights holders and faster response times
to takedown requests.
The e-commerce giant revealed the improvements as part of its annual IP
protection report during a summit in Seattle. It comes just weeks after the
company announced it had recruited
105 brands to joins its Alibaba Anti-Counterfeiting Alliance (AACA).
The number of notice and takedown requests submitted by rights holders
declined 42% year-over-year, despite a 17% increase in the number of
registered accounts on Alibaba’s IPP Platform.
Alibaba said its technology, which can detect and remove illicit listings
before they appear on its platforms, proactively removed 27 times more
listings than were processed, with 97% of all proactive takedowns occurred
before a single sale occurred.
thedrum.com
Trump pressures USPS to raise Amazon's rates
The Vitamin Shoppe Turns To eCommerce,
Subscriptions To Supplement Brick-And-Mortar Business
Ahold Delhaize will launch dedicated
e-commerce unit
Nordstrom's online sales grow 18% in Q1
Adobe buys Magento for $1.68 Billion to
target e-Commerce
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
Sponsored by
Auror
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The Loss Prevention Foundation
Announces ORC Certificate
Course Webinar Sponsored by Tyco Retail Solutions
Join us May 24th at 3:00 PM EST as the Loss Prevention Foundation launches
its first 2018 webinar discussing the benefits of LPF Membership and have an
inside look to the newest LPF Certificate Course on Organized Retail Crime.
REGISTER HERE |
CC Cloning Gang Member - Syracuse Woman Sentenced
to 51M in Fed Prison
Taylor Boyd-White Used Stolen Credit Card Numbers for Two Years.
Many of the stolen credit card accounts were purchased from computer hackers
located overseas. She and her co-conspirators used the cloned credit cards
to purchase thousands of dollars in merchandise and prepaid gift cards.
Members of the conspiracy later used these to purchase United States Postal
Service money orders, which they converted to cash. Boyd-White’s criminal
conduct spanned from 2014 through 2016 and took place in Syracuse, as well as
the state of Georgia.
justice.gov
Montrose, CO: Burglar makes off with $60,000 in
cash and merchandise from The Smoke Shop
Grand Junction Police are investigating a Burglary of The Smoke Shop between
midnight Friday and 2 a.m. Saturday. Thieves made off with nearly $60,000 in
cash and merchandise, including cartons of cigarettes, vape pens, marijuana
grinders, glass pipes, smoking water pipes and other drug-use accessories.
gjsentinel.com
Oak Brook, IL: Burglars grab $50K in Louis
Vuitton merchandise after smashing an SUV into the store
Tuesday morning, mall security informed Oak Brook Police that a white GMC
Terrain was slammed into the Louis Vuitton store's front door to gain access.
The burglars, who wore masks and gloves, took handbags and luggage valued at
more than $50,000.
abc7chicago.com
Mount Prospect, IL: Three Women Scam Michael’s
Store out of $10K in Gift Cards
Police responded to Michael’s, on 4/20, for a retail theft report. The manager
told police three women entered the store and scammed the cashier into
activating $10,624.95 worth of gift cards. The manager then said the women left
the store with 13 of the 21 activated cards and a shopping cart full of
merchandise.
journal-topics.com
Pierre, SD: Woman gets 24 days in jail, must pay
back $2,327 in Walmart self-checkout thefts
 Jill
Kenzy was ordered to pay back Walmart $2,326.83 for what she admitted was a
series of such thefts over several months and to serve two years of supervised
probation. When she pleaded guilty in March, Kenzy said she paid only “a couple
hundred dollars,” for those items worth $1,084 in January, by “palming” the
wrong bar code stickers to ring up the sale at much lower prices than the items
were marked. She was arrested that night. Walmart officials decided to check up
on her debit card and discovered she had pulled the same switch before several
times. As part of her guilty plea in March to the Jan. 9 theft, Kenzy agreed to
pay a total of $2,326.83 in restitution to Walmart and prosecutors did not
charge her with the previous thefts.
capjournal.com
Putnam County, NY: Shoplifter banned from
Michaels steals $2K from Brewster, NY store
 Dennis
Eisenberg is not allowed to step foot in a Michaels store. Police said that
didn't stop him from getting his art and craft supplies in Putnam County,
though. Despite being banned from all of the national chain's locations,
Eisenberg went into the Michaels store at 100-B Independent Way in Southeast in
April and stole more than $2,000 worth of merchandise, state police said on
Tuesday. Eisenberg, a 55-year-old Bronx resident, has previous arrests after
being accused of stealing from Michaels stores, so a cease-and-desist order had
been issued to bar him from all of the retailer's locations, police said. On
April 28, though, police began investigating whether Eisenberg had stolen items
from the Michaels in Southeast, and he was arrested on Monday and charged with
third-degree burglary and fourth-degree grand larceny, both felonies.
lohud.com
Manchester, NH: Police seek men in $8K credit card fraud
probe; card used at Best Buy, Staples and GameStop |
Submit your ORC
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Retail Crime News
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Shootings, Bomb Threats & Deaths
Harris County, TX: Man shot, killed during
robbery outside a Mobile station
Tuesday night, Deputy Constables. responded at 10:30 p.m. to a call of a
shooting at the Mobile gas station located Kuykendahl and Ella. According to
homicide investigators, witnesses told them two to four males approached the
victim as he parked and was getting out of his car at the store. They held him
at gun point robbing him. As the victim tried to flee, one of the suspects shot
him, deputies said. The victim was able to stumble into the store where he later
died.
khou.com
Wichita, KS: Armed Robbery suspect shot and wounded by
Liquor store employee
Robberies & Thefts
Lincoln, NE: Judge finds suspect in store Robbery
not responsible by reason of insanity
Police said Thomas Hibler pulled out a folding knife, demanded money from clerks
at the Kwik Shop, then ran from the store in cosmic-cat pajama pants.
journalstar.com
ALERT: A Distraction Theft Crew is
traveling through NC, SC, GA and AL
The following is a list of locations victimized by the crew:
- Jared Vault in Concord, NC
- Helzberg Diamonds in Greenville, SC
- Kay Jewelers in Anderson, SC
- Zales Outlet in Commerce, GA
Kay Jewelers in the Henry Town Center, McDonough, GA reported a Grab & Run on
5/22, item valued at $3,299
Kay Jewelers in the Tanger Outlet Centers, Commerce, GA reported a Grab & Run on
5/22, item valued at $4,499
Zales in the Eastdale Mall, Montgomery, AL reported a Distraction Theft on 5/19,
item value at $14,598
Lower Macungie Township, PA: Walmart shoplifter led State
Police on High Speed Chase; ends in wreck that injured a passenger; $300 of
merchandise
Osaka, Japan: 4 Members of student Shoplifting Gang admit
to 400 thefts last year; resold goods valued at $64,000
Melbourne, AU: Michael Hill Jewelers hit by Smash & Grab
thief; customer films in disbelief
Skimming Thefts
Cuban skimming duo faces two dozen charges over $74K operation
A couple from Cuba faces over two dozen criminal charges in connection
with a credit card skimming scheme. Yuvann Luis Noa and his wife,
Marzolis Menes Tur, were arrested last month in McAllen. Police say they
installed skimmers at gas pumps and used the information they collected
to steal over $74,000. KRGV's Cecilia Gutierrez has more on how you can
avoid falling victim.
krgv.com
Lowndes County, GA: Venezuelans found with skimming devices & stacks of
credit cards
Alabama launches task force to combat skimming
Bomb Threats
Chatham County, GA: CVS Robber claimed to have a
Pipe Bomb
Chatham County Police are trying to track down a man who claimed to have a pipe
bomb when he robbed a CVS. Officers were called to the store at Ogeechee and
Cottonvale roads just after 8:00 a.m. Tuesday. Police say the suspect showed a
note to a store clerk and demanded money. He also threatened the manager by
saying he had a pipe bomb.
wjcl.com
Waupaca, WI: Bomb threats called in to several Dollar General stores
Counterfeit
Oakland, CA: Federal agents bust pop-up vendors selling
counterfeit Warriors merchandise
Seattle, WA: How counterfeit merchandise poses risks to
your health and safety
Credit Card Fraud
Trenton, NJ: Woman pleads guilty to $250,000 Credit card
scheme; 10 victims of identity theft
Sentencings
Ringleaders sentenced in massive $30M Interstate
cargo theft case in Louisville-based gang
Twelve defendants convicted of stealing more than $30 million in cargo for
Louisville-based crime syndicate between 2012 and 2015.
Santos, Freire, Perez, and Hernandez were named, along with nine others, in a 23
Count indictment alleging that between August 2012 and May 2015, the members of
the conspiracy traveled from various locations throughout the United States to
Virginia, Illinois, Indiana, Kentucky, North Carolina, South Carolina, Ohio,
Oklahoma, Tennessee, and other U.S. States in order to steal property being
transported in interstate commerce by semi-tractor trailers. Members of the
group would then transport the stolen trailers full of merchandize to locations
in Kentucky, New Jersey, Florida, and elsewhere, and sell the stolen merchandise
for financial gain.
At the sentencing hearings on Friday, the court talked about the sophistication
of this theft ring. Specifically, the court heard that the co-conspirators would
travel long distances to reconnoiter distribution facilities used by various
national companies to distribute high-end electronics, clothing, pharmaceuticals
and cigarettes, among other products. The group would conduct surveillance of
the facility, locate and follow semi-tractor trailers leaving the distribution
facilities, and then steal the entire semi-tractor and trailer when the driver
of the cargo load would stop at a truck stop to rest or refuel.
The loads targeted by the crime syndicate included truckloads of T-Mobile
cellular telephones, Samsung appliances, Ralph Lauren clothing, Dell Computers,
HP computers, Pfizer pharmaceuticals, Mead Johnson baby formula, Lorillard
cigarettes, and one truckload of LG cellular telephones valued at $11.9 million.
Gang members were sentenced from 40 months to as high as 150 months in federal
prison.
justice.gov
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
AM/PM – Chico, CA – Armed Robbery
•
AM/PM – Olympia, WA – Armed Robbery
•
CVS – Queens, NY – Armed Robbery
•
CVS – Chatham, GA – Armed Robbery/ Bomb threat
•
CVS – Dunkirk, MD – Robbery
•
Check Into Cash – Livermore, CA – Armed Robbery
•
Family Dollar Owensboro, KY – Burglary
•
Gas Station – Houston, TX – Robbery / suspect shot &
killed
•
Grocery – Stockton, CA – Robbery
•
Gun Store – St Louis County, MO – Burglary
•
Liquor Store – Wichita, KS – Armed Robbery/suspect shot
•
Louis Vuitton – Oak Brook, IL – Burglary
•
McDonalds – Olympia, WA – Robbery
•
Restaurant – Fairbanks, AK – Burglary
•
Smoke Shop – Montrose, CO - Burglary
•
Speedway – Merrillville, IN – Robbery
•
Walgreens – San Diego, CA – Armed Robbery
•
7-Eleven – Colorado Springs, CO – Armed Robbery
|
Daily Totals:
• 13
robberies
•
5 burglaries
•
2 shootings
•
1
killing |
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Home of the Industry's
Original
On the Move
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Eric Koopmeiners named Regional Asset Protection Manager for Five
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Matt Finley named District Asset Protection Leader for CVS Health |
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Featured Job
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Featured Job Spotlights
Sr. Director Loss Prevention
Goodlettsville, TN
The Sr. Director of Loss Prevention will have full responsibility for
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Director Loss Prevention
Westlake Village, CA
The purpose of this job is to develop and implement programs and activities
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Manages and coordinates Loss Prevention and Safety Programs intended to
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Protects company assets and increases profitability
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Protects company assets and increases profitability through the analysis,
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Philadelphia, PA
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Senior Manager, Asset Protection Field Operations
Kent, WA
PLEASE NOTE: This position can be located anywhere in the
US near a hub
The Senior Manager Asset Protection Field Operations is responsible for the
leadership, oversight and support of the comprehensive asset protection
strategy, function(s) and team(s), within REI Stores to drive business
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Manager, Asset Protection Operations
Kent, WA
The Manager, Asset Protection Operations is responsible for the leadership,
oversight and support of the comprehensive asset protection strategy, function(s)
and team(s), within headquarters, supply chain and “experiences” (adventures,
classes, events etc.) to drive REI’s business objectives and strategies while
protecting the co-op’s assets... |
Senior Asset Protection Specialist
Santa Monica, CA
This job contributes to REI’s success by mitigating and reducing
shrink (including theft and fraud by customers and employees) and increasing
physical security for people and products in a specified retail store... |
Safety & Loss Prevention Manager
Ocala, FL
Chewy is currently hiring a Safety & Loss Prevention Manager for our Ocala,
FL fulfillment center. This individual will be responsible for the fulfillment
center safety, loss prevention, environmental compliance, and food safety
programs as well as employee engagement in support of Building a Culture of
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Manager of District Loss Prevention
Salt Lake City, UT
You will be responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink results. District
Loss Prevention Managers are responsible for leading Loss Prevention functions
within a specific operations district and for collaborating with Store
Operations and Human Resources in an effort to prevent company loss... |
Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI’s success by mitigating
and reducing shrink (including theft and fraud by customers and employees) and
increasing physical security for people and products in a specified retail
store... |
Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution… |
Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution… |
Featured Jobs
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PacSun -
VP of Loss Prevention, Anaheim, CA
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Sephora -
VP, Internal Controls, San Francisco, CA
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Hudson's Bay Corporation -
Director, Investigations, New York, NY
• Estee Lauder -
Corporate LP Manager - West Coast,
Los Angeles, CA
• Dollar General -
Divisional Loss Prevention Director - Phoenix, AZ,
Goodlettsville, TN
• Goodwill of the Olympics & Rainier Region -
Vice President of Human Resources, Safety, Loss Prevention
& Security, Tacoma, WA
• Ross Stores -
Director of Organizational Safety and Security,
Dublin, CA
•
Car Keys Express -
Director of Loss Prevention, Louisville, KY
• Sephora -
Director, Internal Audit & Control, San
Francisco, CA
• Sears Hometown & Outlet -
Investigations and Loss Prevention Systems Manager,
Hoffman Estates, IL
• Goodwill Industries of Central Florida -
Director of Risk Management & Safety,
Orlando, FL
• Associated Grocers -
Director of Risk Management, Baton Rouge,
LA
• belk -
Director of IT Security, Charlotte, NC
• 84 Lumber -
Director, Information Security,
Eighty-Four, PA
• Walt Disney Company -
Vice President, Information Security, New
York, NY
• Gymboree -
Director, Inventory Control, Dixon, CA
•
Living Spaces -
Director of Safety, California |
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Your Career
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Receiving Feedback: Tips
for Both Employees and Leaders
This is What Steve Jobs Did to Get the Best
Feedback from Employees
Nobody wants to be the bearer of bad news, especially to your boss, but a
leader's success depends on knowing what your team knows and thinks. Here's some
tips Steve Jobs learned about getting feedback from his employees at Apple.
Make feedback a demand
Dear Managers: This is How and When to Give
Useful Feedback to Your Employees
As a leader, you know that giving your team feedback is crucial. But where and
when you give it is just as important as the message itself you're delivering.
Here's how to know when to give different types of feedback.
Constructive feedback: one-on-one meeting
How to Get the Feedback You Desperately Need from
Your Boss
If the thought of asking for feedback from your boss makes you anxious, you're
not alone. If you're looking to get clear feedback so you can do your job
better, here's how to initiate the conversation with your leader and get the
most out of it.
Be specific to get actionable feedback
How to Get the Right Kind of Feedback in Your New
Job
The first 90 days of anyone's new job are crucial for setting yourself up for
success. Asking for feedback during this time is incredibly important, and if
done well it can provide you with great benefits later on in your career.
Stay open |
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Tip of the Day
Sponsored
by Vector Security Networks
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Individual growth is an overly used phrase for something that is extremely
difficult to truly accomplish. Corporate America tends to force it faster than
many can absorb. Out of necessity or by design it requires a mental investment
and a conscious effort on the part of the executive to truly grow beyond their
current capabilities. Consequently, growth is oftentimes as a result of direct
force or life-changing events. But it is a necessity if one expects to advance
and stay current with the industry. Technology represents the Loss Prevention
industry's biggest opportunity for growth and if one expects to be a leader
tomorrow it would be wise to grow your technology education.
Just a Thought,
Gus
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