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5/29/18

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The D&D Daily's Live in NYC at the NRF Big Show Reception - Jan. 16th

Honoring the NRF LP Council

Leading & Developing the LP & AP Community & Helping Keep America's Stores Safe & Secure

Front Row, Left to Right:
Tony Caccioppoli, VP, Corporate Asset Protection, Hudson's Bay Company
Eliot Green, Director, AVP and National Investigations The TJX Companies, Inc.
Steven Bova, Director, Asset Protection, Taco Bell
Dan Faketty, VP, Asset Protection, Southeastern Grocers; and Chairman of the NRF LP Council
Chad Mcintosh, VP, Loss Prevention & Risk Management, Bloomingdale's
Jim Cosseboom, Manager, Investigations & Corporate Security, Ahold USA, Inc.
Gabe Esposito, Director-Security, Loss Prevention & Business Continuity, Verizon Wireless
Don Rufo, Senior Retail Investigations Manager, Global Security, Microsoft Corporation
Kevin Colman, Group VP, Asset Protection, Macy's

Middle Row, Left to Right:
Sean Bennett, Director, Loss Prevention, Tory Burch LLC
Van Carney, National Director of Safety and Loss Prevention, Domino's
Megan Curtis, Executive Director, Global Loss Prevention & Safety, Disney Consumer Products, Inc.
Rosamaria Sostilio, Vice President, Loss Prevention, Barnes & Noble, Inc.
John Velke, SVP, Risk Management, Total Wine & More
Bert Flores, Director, Loss Prevention, Express Inc.
Robert LaCommare, Vice President Asset Protection and Safety, Ascena Retail Group Inc.
Robert Moraca, VP, Loss Prevention, NRF

Back Row, Left to Right:
David Johnston, Sr. Director, Loss Prevention, Dunkin' Brands Inc.
Gregg Smith, Senior Director of Asset Protection, Five Below
Steve Welk, Director, Loss Prevention, Barnes & Noble College Bookstores, Inc.

Honoring the NRF LP Council

For well over 25 years, the NRF’s LP Council, comprised of over 40 senior Loss Prevention and Asset Protection executives, has been focused on elevating, developing, and inspiring this industry. And while the faces have changed from generation to generation, their mission and commitment has never faltered. If anything it’s gotten stronger – which is reflected in the growth and attendance of their signature event – The NRF Protect Conference.

Over the last 34 years, conference attendance has grown over 650%, averaging 19% yearly. Which is a number every retailer would love to see.

As everyone knows growth, and especially at 19% a year, is a direct reflection of the product it delivers and the leadership that drives it, with the main, most visible product, being the Protect Conference and its sub entities within it. Such as the content of the sessions, the educational value it drives, the industry recognition and awards, the focus on legislation and ORC and the importance it places on diversity and women in loss prevention.

For the last 13 years, the NRF has had some great leadership in Joe LaRocca and Bob Moraca and supporting them is the Council itself and the Chairperson leading the group.

They’ve had some great people on the council over the years and some fantastic Chairs helping lead the group.

Read our full recap from our annual NYC reception and party here.

Read our series of articles on the NRF LP Council leadership - in their own words - here.

Moving Up
Sponsored by Agilence

O. Keith Wanke Promoted to Senior Vice President, Loss Prevention, Audit & Firearms Compliance for Dunham’s Sports

O. Keith joined Dunham’s Sports as Vice President of Loss Prevention in 2002. Prior to joining Dunham’s Sports He was the Vice President of Loss Prevention and Audit for the Musicland Group, in addition to having held Management positions in Loss Prevention with Wickes Companies Inc., Gamble –Skogmo Inc. and Montgomery Wards and Company. He started his career as a Criminal Analyst with the Illinois Law Enforcement Commission. O. Keith holds an Associate of Applied Science Degree in Psychology from William Rainey Harper College and a Bachelor of Science Degree in Law Enforcement Administration from Western Illinois University. During his 40 plus year career in Loss Prevention, he was a past Director with the National Retail Federation Loss Prevention Board, past Chairman of the National Association of Recording Merchandisers Loss Prevention Board, founding member of the Loss Prevention Committee for the Video Software Dealers Association, founding member of the International EAS Source Tagging Council and is a member of the American Society for Industrial Security. Congratulations O. Keith!

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or New Position

Top Industry News

Starbucks Hopes To Start Industry Wide Anti-Bias Training
May 29th For Starbucks is Just The Beginning
Starbucks Newsroom - Releases Video Being Shown Today to 175,000 Partners
Recognizing that there are many ways to deliver racial bias training, Starbucks worked with advisers and experts to come up with a collaborative and engaging experience for store partners to learn together in a way that is right for the values and scale of the company. From the design of the curriculum, to new technology being deployed to stores, the company is investing in each store so that the experience for all partners is meaningful and significant on May 29 and beyond. Each store will receive a tool kit which will allow for partners to learn together in small self-guided groups. This first training will focus on understanding racial bias and the history of public accommodations in the United States, with future trainings addressing all aspects of bias and experiences.

Starbucks will share training content and curriculum with other companies, organizations and individuals interested in training their audiences. The company will also share a new original film by award-winning filmmaker Stanley Nelson, examining African American history and experiences.

As Starbucks executive vice president, U.S. Retail, Rossann Williams shared in a note to all U.S. partners: Our hope is that these learning sessions and discussions will make a difference within and beyond our stores. After May 29, we will make the curriculum available to the public and share it with the regions as well as our licensed and business partners. starbucks.com

"This is not just a Starbucks a problem, this is an American problem"
Adviser who helped develop Starbucks' anti-bias training tells us how to determine if it works
Many people are wondering: Will the training make a difference?

Heather McGhee, an outside adviser to Starbucks who helped the company develop the training, spoke about how the training was designed, and how to decide if it works.

I think there isn't a way to show a demonstrable difference from the four-hour training on May 29. But this overall effort, absolutely.

Possible evaluation tools for Starbucks' ongoing anti-bias programs include secret shoppers to measure stores' equal treatment of black and white customers, and customer sentiment surveys in minority communities. businessinsider.com

David Hogg Leads Successful ‘Die-In’ Protest Against Publix Supermarkets
Publix halts donations to self-described ‘NRA sellout’ amid boycott, ‘die-in’ protests by David Hogg
Publix announced Friday that it would suspend its political contributions to Adam Putnam, a Republican candidate for Florida governor, after being faced with overwhelming pressure to cut ties with him because of his fierce support for the National Rifle Association.

The announcement came moments before “die-in” protests organized by 18-year-old gun-control activist David Hogg began at several Publix supermarkets, forcing store managers to reroute shoppers around the protesters, who lay on the floors of the aisles.

At two Publix supermarkets in Parkland, survivors of the February shooting at Marjory Stoneman Douglas High School shouted “USA, not NRA!” as customers navigated their shopping carts around them on the floor.
Counterprotesters supporting the NRA turned up at one of the stores, where a near-confrontation almost occurred between two men before police intervened.

Putnam’s open support for the NRA led Hogg to call for a boycott of Publix, which said in the statement that it “did not intend to put our associates and the customers they serve in the middle of a political debate.” washingtonpost.com inquisitr.com

Chinese Security Camera Manufacturers Face Being Banned By U.S. Gov't

Bill Moves to Block U.S. From Buying Chinese Surveillance Equipment
China’s Hikvision hits out at US Congress over ‘baseless’ ban
On using surveillance equipment over national security concerns
Security camera manufacturer reacts after House of Representatives adds it to list of companies seen as threatening US national security. Hikvision Digital Technology Co. which is 42%-owned by the Chinese government and is the world’s biggest maker of surveillance equipment.

The House of Representatives last week passed a US$717 defense bill that carried an amendment, which forbade US government agencies from buying surveillance products from Hangzhou Hikvision Digital Technology and two other Chinese firms – Hytera Communications Corporation and Zhejiang Dahua Technology Company. Hikvision is the latest Chinese company that the US has sought to ban from selling products to the government because of security worries.

“Video surveillance and security equipment sold by Chinese companies exposes the U.S. government to significant vulnerabilities,” Rep. Vicky Hartzler, the Missouri Republican who offered the amendment to the bill, said in a statement. She added that the amendment “will ensure that China cannot create a video surveillance network within federal agencies.”

In a statement published on its official social media account on Saturday, Hikvision – one of the world’s largest makers of video surveillance equipment – said it was disappointed by the vote. It said there was no proof that it threatened US national security and that such an accusation carried “obvious speculation and bias”.

“Hikvision is a commercial entity that operates globally and strictly conforms to business ethics and all relevant regulations,” the company said. “We are dedicated to the advancement of safety in all countries and regions.”

The Bill now moves to the Senate and it could be months to become law. wsj.com scmp.com

US House Passes Bill Banning Gov Use of Dahua and Hikvision
This follows growing US awareness that Hikvision is owned and controlled by the Chinese government plus last year's disclosure of Dahua's backdoor, Hikvision's backdoor and Dahua device's global hacking attacks.

Impact: The most significant impact might be indirect, as companies like ADT, Stanley, Tyco / JCI, Honeywell, UTC, etc. that OEM or resell Dahua and Hikvision may become nervous to be associated with government banned manufacturers. While SMBs typically care more about price than security, many are likely to be uncomfortable with a brand that the US government has deemed insecure. ipvm.com

25% Of UK Grocery Shoppers Steal at Self-Checkouts
'The UK's "Unprecedented Crime Spree" at Self-Checkouts'
'Early Sign of a New Type of Shoplifter' - They Don't See it as Stealing
The carrot may not be the trendiest vegetable in the world but sales have apparently been soaring, with Britons buying 800 million more last year than in 2013.

One of the country’s foremost criminologists has suggested that carrots are not witnessing an unlikely revival in popularity but are actually the latest accessory in an unprecedented crime spree.

Emmeline Taylor, a senior lecturer in Criminology at City, University of London, says shoppers are using self-service checkouts to pretend they are buying carrots when in fact they are taking home much more expensive fruits or vegetables, typically avocados. She told the Times: 'I was working with retailers to reduce shoplifting when one major supermarket discovered it had sold more carrots than it had ever had in stock.'

The real problem is "many Brits using the self-checkout trick do not see themselves as stealing."

Britain has 50,000 self-service tills and more than 3B pounds ($3.9B U.S.) worth of goods are estimated to be stolen through them every year.

Theft from these types of tills has become so common that nearly 25 per cent of shoppers have admitted to taking at least one item without paying for it. 'This behaviour is perceived as cheating the system or a way of "gamifying" an otherwise mundane routine.' dailymail.co.uk

Second Survey Finds 20% Steal at Self-Checkouts
When Voucher Codes Pro, a company that offers coupons to internet shoppers, surveyed 2,634 people, nearly 20 percent admitted to having stolen at the self-checkout in the past. A 2015 study of self-checkouts with handheld scanners, conducted by criminologists at the University of Leicester, also found evidence of widespread theft. After auditing 1 million self-checkout transactions over the course of a year, totaling $21 million in sales, they found that nearly $850,000 worth of goods (4% shrink) left the store without being scanned and paid for.

Barbara Staib, the director of communications of the National Association for Shoplifting Prevention, believes that self-checkouts tempt people who are already predisposed to shoplifting, by allowing them to rationalize their behavior. “Most shoplifters are in fact otherwise law-abiding citizens. A robot cashier, though, changes the equation: It “gives the false impression of anonymity,” Staib says. “This apparently empowers people to shoplift.”

Whether out of social responsibility or frustration with shrinkage, some retailers, including Albertsons, Big Y Supermarket, Pavilions, and Vons, have scaled back or eliminated self-scanning, at least in some stores. But others continue to add it. Worldwide, self-checkout terminals are expected to number 325,000 by next year, up from 191,000 in 2013. theatlantic.com

If 20% to 25% Steal At Self-Checkout - How Many Will Steal Using Scan & Go - 30%
Walmart just dropped it's Scan & Go service it was testing in 150 stores, and will apply what they learned from it to their test of their Check Out With Me service announced in April that gives employees mobile point-of-sale devices that can ring up items and provide a receipt on the spot. Was it just customer adaptation or were they seeing the numbers mentioned in the above two articles? Which begs the question how much did theft play into the decision to drop Scan & Go?

In a few informal conversations with various retailers we've heard fraud numbers with Scan & Go ranging as high as 30%. After all - middle of the store - no employee around - no front door greeter - busy store - perfect storm. Just a thought Gus Downing

CEO of Bumble Bee Foods steps down following indictment for Price Fixing
Bumble Bee - Starkist - Chicken of the Sea - Fixing Prices High
Chicken of the Sea Already Settled With Walmart
The DOJ has been looking into allegations that Bumble Bee, along with Pittsburgh-based StarKist and with Tri-Union Seafoods, which owns the Chicken of the Sea brand, conspired to keep canned tuna prices artificially high. Both Bumble Bee and Tri-Union are based in San Diego.

Meanwhile, numerous retailers, grocers, wholesalers and suppliers — including Target, Kroger and Giant Eagle — have filed separate lawsuits alleging price fixing. This week, Chicken of the Sea International said it reached a settlement with Walmart Inc., the largest retailer of canned tuna in the United States, to resolve the antitrust claims. Terms of the settlement were not disclosed.

Mr. Lischewski could face a term of imprisonment of 10 years; a $1 million fine; a period of supervised release of not more than 3 years; a $100 special assessment per count and restitution, according to the indictment.

Three former executives at tuna companies were charged and have pleaded guilty in 2017: W. Scott Cameron, a former senior vice president of sales for Bumble Bee; Kenneth Worsham, a former senior vice president of trade marketing for Bumble Bee; and Stephen Hodge, former senior vice president of sales for StarKist.

In August 2017, Bumble Bee Foods pleaded guilty to its role in the conspiracy and agreed to pay a $25 million criminal fine. post-gazette.com

U-Haul Trucks Increasingly Being Used By Crooks on West Coast
A series of police pursuits involving U-Haul vehicles in greater Los Angeles in recent months has highlighted what some in law enforcement say is an uptick in crimes involving the company’s vehicles.

Detectives in the San Fernando Valley suspect at least two burglary crews have used stolen credit-card numbers to rent the trucks through the company’s 24-hour self-service app, which gives customers access to lock boxes with keys for the vehicles without an employee present.

The two crews have deployed rental trucks in multiple burglaries before anyone realized the vehicles had been fraudulently secured. In all, Gavin said, police know of at least four burglaries in the last couple of weeks involving stolen U-Hauls just in the valley.In all, Gavin said, police know of at least four burglaries in the last couple of weeks involving stolen U-Hauls just in the valley. dailynews.com

Midtown Fred Meyer hosts APD's largest-yet 'retail blitz'
Anchorage police have taken more than two dozen people into custody during the latest of its “retail blitz” operations at a large local store, the third to host one of the undercover stings.

Police announced the 25 arrests Friday, following a Thursday operation in which plainclothes officers backed up loss prevention staff at the Fred Meyer store.

The latest sweep is the third conducted at a Fred Meyer location in Southcentral Alaska, after police inaugurated the tactic in December at the chain’s Abbott Road store in a six-arrest sweep. Alaska State Troopers netted nine people at Wasilla’s Fred Meyer in a January blitz. The region’s most recent operation occurred in February, when APD arrested 17 people in a sting at the Walmart on DeBarr Road. ktva.com

ICE promises 2,700 more I-9 sweeps before fall

Former CEO says Penney needs a merchant in the top job

Quarterly Results
Hibbett Q1 comp's down 0.3%, net sales down 0.4%

Last week's #1 article --

Sears is closing 40 stores in 24 states

All the News - One Place - One Source - One Time
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and doesn't filter retail's reality

Vendor Spotlight

Eat, Drink & Network at the NRF Kickoff Party!

Monday, June 11th, 7-11pm
@ the Glass Cactus Nightclub

We'd like to welcome you to Dallas, Texas with our NRF Kickoff Party!

Join us immediately after the NRF Welcome Reception at the Glass Cactus.
Experience our interactive photo booth and explore the latest tech!

The event will be hosted by All-Tag, Axis Communications, Genetec, Indyme and Nedap.

Click Here To Register

Foreign Cyber Actors Target Home - Office Routers - Networked Devices Worldwide
Summary
The FBI recommends any owner of small office and home office routers power cycle (reboot) the devices. Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide. The actors used VPNFilter malware to target small office and home office routers. The malware is able to perform multiple functions, including possible information collection, device exploitation, and blocking network traffic.

The size and scope of the infrastructure impacted by VPNFilter malware is significant. The malware targets routers produced by several manufacturers and network-attached storage devices by at least one manufacturer. The initial infection vector for this malware is currently unknown. ic3.gov

F.B.I.’s Urgent Request: Reboot Your Router to Stop Russia-Linked Malware
Hoping to thwart a sophisticated malware system linked to Russia that has infected hundreds of thousands of internet routers, the F.B.I. has made an urgent request to anybody with one of the devices: Turn it off, and then turn it back on.

A global network of hundreds of thousands of routers is already under the control of the Sofacy Group, the Justice Department said last week. That group, which is also known as A.P.T. 28 and Fancy Bear and believed to be directed by Russia’s military intelligence agency, hacked the Democratic National Committee ahead of the 2016 presidential election, according to American and European intelligence agencies. nytimes.com

Companies Worry That Spending on GDPR May Not Be Over
Companies are spending millions on their security infrastructure ahead of new European data protection rules, but some worry that the law’s lack of clear technical guidelines may mean that these steps aren’t enough.

One of the challenges for executives is that the legislation doesn’t specify how regulators will assess compliance, making it difficult for companies to decide if they have made sufficient changes to their data policies or invested enough in upgrading their systems. wsj.com

GDPR Oddsmakers: Who, Where, When Will Enforcement Hit First?
"If I was a regulator, I'd be thinking 'well my staff hasn't quadrupled, but we have to have an impact,'" says Cisco's Dennedy. "So what I wouldn't do is ... have all of them go after an Amazon or a Google on Day One." She expects that an authority might choose one multinational "headliner" to investigate and then a cluster of local organizations - focusing on those that handle children's data or pose public health/security risks, for example.

"Within the next six months," an investigation will launch, if not an enforcement action, says Sparrow. "They're going to hit while they've got momentum. Facebook would likely be the top of the list."

Those With Lax Payment Card Security Will Be Given Just Enough Rope to Hang Themselves With. darkreading.com

Facebook, Google Get Hit With GDPR Lawsuits Totaling $8.8B

Why a privacy law like GDPR would be a tough sell in the U.S.
In theory, there’s nothing preventing the United States from adopting a set of privacy standards that are just as broad and forceful. Indeed, many privacy advocates have called for it. But on this side of the Atlantic, it’s still kind of a data privacy free-for-all.

There’s no equivalent of the GDPR in the United States, nor is there likely to be one anytime soon. A mosaic of different state and federal rules, some of them varying widely, govern some of the same issues, but there’s no central authority that enforces them.

Does the United States need something similar? Depends on who you ask. But here are a few reasons a GDPR equivalent would be a hard sell here.

1. There’s no agency to carry it out. E.U. member states have their own data privacy authorities to enforce the GDPR. That doesn’t exist in the United States.

2. Congress won’t go for it. It’s challenging enough to pass simple legislation in a gridlocked Congress. Getting something as complex as the GDPR approved would be a huge undertaking.

3. There’s not enough public demand for a data privacy overhaul...The Cambridge Analytica scandal has spurred a fevered national debate about data privacy, elicited public apologies from Facebook chief executive Mark Zuckerberg and brought federal law enforcement investigations. But did it move the needle enough for the U.S. government to follow Europe’s lead? Probably not, Kovacic said.

... Or is there? washingtonpost.com

The Next Retail Disrupter
Blockchain in Retail: Building a new level of consumer trust
Cheerleaders for blockchain say the technology will be as disruptive for retail as the advent of online shopping.

It’s still early to know whether or not that will turn out to be true but, if it does, the key contributing factor will be because blockchain enables retailers to provide greater transparency than ever before.

We are, for example, beginning to see how blockchain could transform retailers’ supply chains to the advantage of brands and consumers alike. Consumers want to trust retailers’ promises about the provenance of the products they sell, but recent scandals – from tainted food, to concerns about unethical factory practices – have eroded faith in the industry.

The incentive is real: The benefits that blockchain offers are attractive enough to incentivize a wide range of stakeholders to work together. The prize is large and multi-faceted: improved transparency, reduced fraud, greater safety, heightened efficiency and, above all, enhanced customer trust.

If brands can master this still-young technology, perhaps blockchain will indeed be transformational for the industry. chainstoreage.com

State Cybersecurity Centers Aim to Shrink Talent Gap & Help Companies be Proactive
States throughout the U.S. are taking steps to help organizations and individuals alleviate a talent shortage and other cybersecurity problems that have plagued the private sector.

Officials in Colorado, Georgia and elsewhere have built, or are building, information sharing hubs for local businesses, government and academia. The centers are meant in part to help educate individuals on the latest security technologies and offer new tools for executives. Georgia has invested more than $100 million in the center, which is scheduled to open July 10. wsj.com

Florida's Approach to Training Cybersecurity Specialists
Universities throughout Florida are adding more cybersecurity courses in an effort to better train the next generation of practitioners. And the Florida Center for Cybersecurity, which is funded by the state of Florida, has provided grants so far to a total of $1.4 million. careersinfosecurity.com

Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek

How to Keep Your Business Cards Organized

Do you have a stack of business cards from colleagues and business partners sitting in your drawer held by a rubber band? A neat app called Abby can quickly and easily transfer them to your phone. With Abby you simply take pictures of the business cards, and the app “reads” info on the cards and places them in your phone’s address book. Abby is available in 25 languages, and you can get it for IOS or Android.

True Stories of Face Recognition and Retail Crime
Case 1: The Fake Budweiser Delivery Man

The first episode of FaceFirst's true retail crime series reveals the shocking true story of a man who dressed like a Budweiser delivery man to steal beer instead of delivering it. See how face recognition alerted loss prevention instantly and led to this creative criminal's apprehension.

Retail shrink is a $45 billion problem each year, and facial recognition is already helping major retailers reduce external shrink by up to 34% and in-store violence by 91%. These are the real-life stories of how face recognition has helped loss prevention pros capture some of the world's most notorious retail criminals.

Episode Presented By

LPNN's Top 5
See our Most-Watched Episodes

Last Three LPNN Live Events - Top 5

Strategic Asset Protection

ALTO US is a new venture in the United States for South America's powerhouse Asset Protection solution provider ALTO. Starting back in 2003 in one of Chile's biggest retail stores, where they reduced shrinkage by 23% in the first year, they're now supporting nearly 7,000 stores in more than 100 cities in Latin America, Europe and now the U.S. Karl Langhorst, Executive Vice President for ALTO US, explains how their programs help bridge the gap between retail and law enforcement, creating an effective and productive partnership, while managing the prosecution processes for a retailer's external and internal theft cases. Filmed at “Live in NYC” 2017

e-commerce
Sponsored by The Zellman Group

The evidence is piling up that Amazon will choose Washington, DC, for its HQ2
Hints the company has dropped — both on purpose and inadvertently — are starting to add up
Here are the reasons: DC is near the the "bull's-eye of America's internet." Northern Virginia is attractive for tech firms due to its proximity to Data Center Alley, where 70% of the United States' internet traffic flows through. It's also close to where Amazon is planning a 600,000-square-foot data-center campus as well as its new Herndon, Virginia Amazon Web Services office.

An article on a local news site in Arlington, Virginia, blew up overnight, and the site says the views came mostly from what appears to be an internal Amazon.com page.

In February, a local news site called ARLnow.com said it saw an unusual spike in traffic to an article from December titled "County Wins Top Environmental Award from US Green Building Council" explaining how Arlington County was the first in the US to be selected for an environmental award.

Amazon has drastically increased its lobbying efforts.
Three of the 20 remaining HQ2 contenders are in the DC metro area.
Amazon CEO Jeff Bezos already owns the district's largest home.
It's a desirable city for other reasons, too. It meets all the criteria, has a well-respected higher-education system, and it's a desirable place for a younger workforce to live.

Editor's Note: It also puts Bezos in the middle of it all and right next to the President of the United States. A place he needs to be. businessinsider.com

Opinion: Online Retailers Profit Because You Can't Squeeze The Charmin
When humans visit a brick and mortar store, most come armed with five senses -- sight, hearing, taste, smell and touch -- which are used every day to detect threats that unless quickly identified, can lead to all manner of emotional and physical pain, injury and even death.

In the technology-laden online world, especially at huge third-party marketplaces such as Amazon, eBay, Rakuten, Alibaba and Taobao, the ability to employ the five senses prior to purchase is significantly limited if not totally absent. Not only do online marketplaces deprive consumers of their ability to employ their senses, they are also often victimized by a lack of transparency as to the true identity of the actual seller or reseller, manufacturer, supply and distribution chain and even the method of delivery.

One must ask why wouldn't Amazon and eBay do more to fight online counterfeiting more proactively and aggressively? The answer is quite simple. Much like the explosive data privacy and transparency issues facing Facebook and other social media sites, full transparency and user protection are bad for their business model. Just as more transparency regarding the security and marketing of Facebook user information will undoubtedly cause users to question the wisdom of using its platform, so too would explicit transparency regarding the manufacturers, suppliers, distributors and resellers of advertised products on online marketplaces likely cause more caution and examination before making a purchase. Apparently, Amazon isn't even cracking down on third-party resellers who may be selling counterfeit or questionable goods which may be dangerous to unsuspecting consumers who think they are getting the real product.

It is far from a certainty that technology will or should ever be developed which can reliably and accurately virtualize the five senses, so the only logical present-day solution to combat online counterfeiting and fraud is to replicate as much of the brick and mortar shopping experience online at the point of purchase. forbes.com

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

Northern Calif. Gang of 9 Guilty Producing & Using Fake Target Stores Redcards
Boone B. Khoonsrivong, 41, of Stockton, was sentenced today by U.S. District Judge Troy L. Nunley to five years and five months in prison for conspiracy to commit credit card fraud and aggravated identity theft in connection with a scheme aimed at Target REDcard account holders across the United States involving hundreds of fraudulent transactions and at least 1,000 victims.

Between March 2014 and September 2015, Khoonsrivong and eight co-conspirators stole personal information from victims through various methods. Part of the scheme involved using unauthorized access devices in the form of Target REDcard account numbers to buy large amounts of electronics, pre-paid gift cards, and other goods at Target locations throughout the Sacramento area, northern California, and elsewhere.
All of Khoonsrivong’s eight co-defendants have pled guilty, six of the co-defendants have already been sentenced, and two await sentencing. justice.gov

Volusia, County, FL: Update: 5 Month probe of $1M Organized Retail Theft Rings nets 8 Arrests
Sheriff’s detectives have dismantled a web of retail thieves who have been stealing high-end drills and power tools from Home Depot stores throughout Central Florida and reselling them since 2014 – a loss to Home Depot of nearly $1 million in retail theft. volusiasherriff.org

San Luis Obispo, CA: Serial iPhone thief hits Apple Store but gets caught
Over $90,000 from stores in NV and CA. Police arrested a man on Saturday who has allegedly stolen iPhones from Apple Stores all over California and Nevada. On Saturday afternoon, the man snatched seven iPhones from the SLO Apple Store. Following the theft, a witness called 911 and reported a man had stolen a display model phone and fled by foot. A bicycle officer chased after the suspect on foot and caught him. Police searched the suspect, who was identified as Aaron Marcuslee Searcy, 20. Officers found seven stolen iPhones with security alarms that were sounding on Searcy. The phones were valued at $7,500. Surveillance footage from the store shows Searcy stealing the phones. Likewise, the 911 caller identified Searcy as the thief. Investigators contacted Apple’s Regional Loss Prevention team and discovered Searcy had committed similar thefts in 2017 and 2018 throughout Nevada and California. The items Searcy stole had a combined value of more than $90,000. calcoastnews.com

Boca Raton, FL: Female ORC Ringleader arrested; larceny of over $3,000
Jessica Moreno remains in the Palm Beach County Jail Sunday morning — charged with several counts of running a potentially major shoplifting operation. Moreno is charged with “larceny, Coordinate others in the retail theft of over $3,000 larceny, use anti-shoplifting control device and resisting arrest. Police have also thrown in a probation violation charge. Delray Beach Police made the arrest. bocanewsnow.com

Charlotte, NC: Suspects caught on camera stealing from Victoria’s Secret in Blakeney
CMPD have responded to the shopping center nearly 100 times already this year
Authorities are searching for a group of males suspected of robbing a Victoria's Secret in the Blakeney shopping center. Charlotte-Mecklenburg Police say they’ve been called to the Victoria Secret in the 9800 block of Rea Road three times in the past week. wcnc.com

St Peters, MO: Armed Shoplifters grab an armful of clothing; Police chase ends with a crash
It started at Chuck’s Boots around 5 p.m. Sunday while the store was closing. Saint Peters police say employees were already starting to lock up when two suspects inside stole an armful of clothes off the rack and tried to leave the store. “They were actually locked inside the store because the store was closing as normal procedure the store employees locked up the door so no new customers could enter,” says Melissa Doss win St. Peters Police. That’s when one of the suspects pulled out a handgun and demanded that an employee unlock the door. Police say they ran out to a car that was waiting and sped off. St. Louis County Police later spotted that vehicle near I-270 and attempted a traffic stop. But the vehicle sped off with officers in pursuit to Ferry Street and North Florissant in north St. Louis where it crashed. The three suspects inside are now in police custody. St. Louis County Police later stated that all 3 suspect suffered non-life-threatening injuries. fox2now.com

Madison, WI: Police Officer stuck with open syringe during Ink Cartridge thief’s apprehension
Police arrested an 18-year-old woman for shoplifting after she allegedly stole ink printer cartridges from a store at Hilldale Mall. Police Officers arrived around 3pm Saturday and arrested the 18-year-old white woman for retail theft and felony bail jumping. During a search of the suspect's purse incident to arrest, an officer found was stuck my a needle. Significant exposure protocol was coordinated, to which the suspect consented. nbc15.com

West Chester, PA: Police and Organized Retail Theft Association working in conjunction to deter Shoplifting

Greenville, SC: $1000 of merchandise stolen from Lowe’s

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Shootings & Deaths

Poppy Hill, FL: Little Caesars employee allegedly shoots, kills man in clown mask outside store
An employee closing up shop at a Little Caesars restaurant in Florida on Saturday night shot and killed a man in a clown mask after he was attacked with a wooden post. According to the police report, the post broke over the man's back, upon which the attacker tried to stab the employee with a pair of scissors.

The victim responded by pulling out his concealed firearm and firing "four or five shots" at the attacker, according to the police report. When authorities responded, the attacker was found lying in the parking lot with the mask still on and scissors by his body, police said. abc7news.com

Indianapolis, IN: Dollar General Employee shot and killed inside store
IMPD Homicide Detectives are asking for the public's help in identifying the suspect shown below, involved in a weekend homicide at a Dollar General store located on Emerson Way. Metro Police confirmed Sunday that Dollar General employee, Brian Eure, 41 was shot dead inside the Dollar General at around 3:45 p.m. wishtv.com

Gastonia, NC: Clerk killed, two more shot at Gas stations Saturday night
Two men were arrested and charged with murder after three people were shot at Gastonia gas stations Saturday night. The first shooting, just before 10 p.m. at the Gray Franklin Express, targeted a clerk. Someone shot the clerk several times and caused life-threatening injuries. Nearly 90 minutes later, police say, the same person shot two people at the Zula Express, about a mile away from the scene of the first shooting. One victim died, and another was hospitalized with life-threatening injuries. charlotteobserver.com

West Jordan, UT: Police Officers kill 7-Eleven Armed Robber after the he steals a Police truck with a K-9 inside
The man was driving when he was stopped by an officer in a K-9 unit truck. Police attempted to stop the subject, there was some sort of altercation in the roadway. “The suspect was able to gain control of the officer’s patrol vehicle.” The suspect brandished a gun at Officer, who shot and killed him. gephardtdaily.com

Burtonsville, MD: Domino’s Employees helping to solve Murder case
It has been 6 days since Domino's delivery driver Francesco Michael DiGiovanni, 45, was murdered on the job, and now his co-workers are taking action to help find those responsible. Ed Traecy, who owns the Burtonsville Domino's store, announced that each pie going out the door will have DiGiovanni’s picture on it as well as details from the shooting that ended his life near Autumn Glen Circle. DiGiovanni had been with Domino's for nearly a year and was a well-liked part of the team. Customers are being told that 50 percent of all store proceeds will go towards the surviving members of the DiGiovanni family. localdvm.com

Miami Township, OH: Man accidentally shoots self in groin inside HomeGoods
A Xenia man in his 60s accidentally discharged his handgun, striking himself in the groin Monday evening inside the Austin Landing HomeGoods store. The man was a customer who was in the restroom when it happened, police said. No one else was around, and the CCW permit holder injuries were not life-threatening. whio.com

C-Store Clerk Shoots Armed Robbery Suspect Threatening Customer

Providence, RI: Man dies after falling off escalator at Providence Place mall

Robberies & Thefts

San Antonio, TX: Shoplifter who threatened employee with gun pulled over with 4 kids in car
The woman was in the process of shoplifting items from a Walmart on Walzem Road when she was confronted by loss prevention, threatened the employee with a gun and ran with the items. An off-duty Windcrest police officer who saw the woman's vehicle got into his car and followed the vehicle involved in the robbery while giving police her license plate number. Police said they found the car approximately 30 minutes after the robbery and pulled the driver over. Two women were detained and four kids were also in the car. ksat.com

Berkeley, CA: City hammered by six armed robberies in just three days

San Diego, CA: Approximately $60,000 in Merchandise Stolen Annually from UCSD Bookstore on Average

Long Island, NY: Thief sues liquor store owner for $2.7M after being shot while trying to rob two bottles of booze

Sentencings, Charges & Arrests

New York, NY: Fugitive busted at JFK Airport 25 years after he shot Queens hardware store owner

Barboursville, WV: Dick's Sporting Goods employee is facing embezzlement charges after taking $900 of merchandise

Jacksonville, FL: Man convicted in deadly shooting of man at gas station; sentences to life in prison

Utica, MI: Trio charged in $300K jewelry store smash-and-grab

Huntington, WV: Milton man charged in three robberies

Memphis, TN: Man sentences to 20 years for Family Dollar robberies

Hong Kong, China: 60 year old man arrested for $1 M jewelry store robbery

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PLEASE NOTE: This position can be located anywhere in the US near a hub
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Regional LP Investigator
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The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution…

Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution…

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