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June 5, 2015 | ||||||||||||||||||||||||||
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News Brief
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Wal-Mart's US chief takes aim at urgent item: Theft Greg Foran, head
of the retailer's U.S. operations, told a media briefing on Thursday he added
theft and other forms of "unknown shrinkage" to a list of urgent items to be
tackled at Wal-Mart's 4,555 stores across the United States. All the news - One place - One Source - One Time | ||||||||||||||||||||||||||
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The Mobile Payments & Fraud: 2015 Report is the third annual installment of the world's largest study focused exclusively on payment and risk trends in the mobile channel. $431 billion in mobile transactions globally are estimated for this year, according to Statista. Find out what thousands of your peers say about the latest trends, opportunities, issues and risks facing the mobile industry today. kount.com The Internet of Things: It's more about services than things Consumers are ready and willing to embrace new services and technology that will provide an avalanche of data, so retailers should learn how to manage and best use that information. Retailers need to brace for and ride a "fifth wave," one that follows four others: bricks-and-mortar commerce, telephone-based commerce, e-commerce and social/mobile commerce. Social media and mobile commerce, is the current wave, and is all about chatter among people; the fifth wave, the Internet of Things, will be "machine-to-machine chatter, and it will occur at a scale and velocity that a few billion people on Facebook can't imagine. internetretailer.com Self-Checkout is Still Controversial Why do you suppose grocery chains such as Big Y Foods, Jewel-Osco, Albertsons, Costco and others have removed self-check machines from their stores in the last few years? Well, Albertsons cited customer complaints. Big Y pointed to scanning problems and theft, which reportedly is easier with self-checkout because a cashier is not there to spot a porterhouse steak tucked under a shopper's shirt. The most recent example took place in the U.K. in April. The Morrisons supermarket chain polled its shoppers and learned that 60 percent of them would prefer a staffed checkout instead of self-checkout. So Morrisons installed 1,000 staffed express checkouts in its stores in response to shopper demand for fast but personalized service. progressivegrocer.com Retailers underestimate digital influence Retailers underestimate how much digital technology influences physical shopping experiences, but their expectations are rapidly catching up to reality. Steps taken by retail winners (and recommended for all retailers) include designing a total selling environment around a seamless experience that reflects the unique context of the retailer's brand, synchronizing core brick-and-mortar and digital functionality while maintaining different systems when needed, and training store employees to effectively use in-store omnichannel applications. chainstoreage.com HBC chief says the Amazon model is not profitable - Online retailers need brick-and-mortar stores to be 'All Channel' "All channel" is the term Jerry Storch has coined for the future of retail, and the Hudson's Bay Co. chief executive wants people to know why online retailers aren't making much money: The business model is horrendously inefficient. Storch, whose retail resume includes seven years as CEO of Toys R Us, 13 years as vice-chair at Target Corp. and more than a decade as a principal at management consultancy McKinsey & Co., said Tuesday it all comes down to simple economics: It's much cheaper for consumers to serve as the end of the retail supply chain by buying a product at a bricks-and-mortar store rather than having a retailer shoulder the burden, even if that retailer does not have the overhead costs of a store. That is because there is a "huge" cost penalty in home delivery, Storch told a full audience at the Retail Council of Canada's Store 2015 conference, saying direct-to-home retail costs are three times higher than traditional classic retail costs. "[The Internet] is a great place to sell something enormously expensive, because then the freight cost really isn't a big deal," he said. E-retail is not a great way to sell "inexpensive widgets" because logistics costs overwhelm margins. So why are Internet retailers such as Amazon trying to charge consumers less than bricks-and-mortar retailers for goods? "It's because they are not making any money," Storch told the conference. "Quarter after quarter, Amazon makes no money on the sale of physical goods." That makes stores a critical part of the Internet era - evidenced by the fact that many online retailers are now opening stores. financialpost.com 4 million federal employees affected by data breach at OPM - China suspected
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RILA Announces Steering Committee for
The Steering Committee kicks off 2016 conference planning August 26-27 in
Washington, D.C. Thought leaders representing retailers, product manufacturers
and solution/service providers who achieve operational excellence, implement
innovative solutions to problems or design cutting-edge technology are
encouraged to submit a proposal to present at the 2016 Retail Asset Protection
to be held April 17-20, 2016 in Dallas, Texas. |
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Loss Prevention News Network |
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Bob Dale, SVP Sales for Protection 1, and Rex Gillette,
VP National Accounts Retail, talk about Protection 1's immense growth in the
retail security market since entering the segment four years ago. With a
customer-focused culture, Protection 1 is redefining the installation world with
its highly successful SEAL Team conversion process. Hear from Bob and Rex about
the company's unique eSuite platform and get an exclusive scoop on what
Protection 1 will be bringing to the market next. In this LPNN Quick Take, Joe and Amber discuss what the Fusion Center is at the conference. They also continue discussing the day's upcoming sessions and agenda along with Protection 1's breaking news. |
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Canadian Push |
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1.6 million square foot "Megamall" may be coming to Montreal - $1.7B investment
with 15,000 jobs The Royalmount would have cinemas, a skating rink, a
water park, between 50 and 75 restaurants, two hotels, 1.6 million square feet
of retail space and as much office space, a live-entertainment hall with 3,000
seats and so on. The Carbonleo people promise a new kind of shopping mall,
something with an "urban feel" where shops would open onto streets or piazzas
and pedestrians would be at ease. And, of course, there's a nod to ecology: The
roofs would be covered with greenery. Royalmount was partly inspired by
Toronto's Yorkdale Shopping Centre and would attract, its developers hope, major
upscale retailers. The left-leaning municipal opposition party, Projet Montréal, is squarely against Royalmount: "We must choose between organic development or the American way of life. This project will be dumped by helicopter into a ghetto deprived of links with the surrounding districts," Projet Montréal leader Luc Ferrandez says. Le Devoir's Jean-François Nadeau complained that it will encourage the plague of overconsumption. Montreal Mayor Denis Coderre hasn't yet made up his mind. He's worried about the impact the project would have on the city. If Carbonleo gets the green light, the megamall would open in 2021. theglobeandmail.com' Canadian Tire transitioning from "old-world retailing" to digitalized environment - 2015 Corporate Priority In their new Mark's super store they're opening in Canada's largest mall, West Edmonton Mall, this "lab" store will test a variety of concepts: An accessories shop, multiple store-within-store offerings for brands including Alfred Sung, Columbia Sportswear and Levi's, and digital technologies such as screens informing shoppers about the features and benefits of certain products. CTC has identified transitioning from so-called "old-world retailing" to a digitized environment as one of its corporate priorities for 2015, noting that the future of retailing requires "significant investment" in technological platforms. marketingmag.ca Target Stores Insolvency Biggest In Canadian Retail History - $3B in debt The biggest insolvency in national retailing history, Target stores' Canadian subsidiary, is scheduled to take key steps on the road to resolution this month and over the summer. It left its landlords and almost 1,800 other suppliers on the hook for close to $3 billion. When it applied for CCAA protection last winter, Target Canada owed approximately $2.4 billion to governments, suppliers of goods and services and employees. It has since established a trust to meet its pay and severance obligations to all employees. At present, Target Canada has approximately $720 million available to meet all obligations. The company raised some of this money by liquidating inventory and other assets and by selling some leases back to landlords. blaney.com Lowe's Canada taking two Calgary store locations vacated by Target RioCan said five other former Target locations in Canada have been assigned to Lowe's - Victoria, Toronto, Ottawa, Abbotsford and Burlington - and one in Sudbury next to Canadian Tire. calgaryherald.com OPP and Mac's team up for "Operation Freeze 2015"; Good deeds rewarded with 'frosters' The OPP is continuing its partnership with Mac's Convenience Stores across Ontario this year for "Operation Freeze 2015", a program that rewards children who demonstrate positive actions, positive behavior and show acts of kindness toward others. OPP officers will be keeping a watchful eye for youngsters carrying out good deeds in communities across the province; and when they catch someone in an act of kindness, the 'thank you' which they will receive is in the form of a free "ticket" for a "froster". Operation Freeze is a Positive Ticketing Program that provides opportunities for OPP officers to interact with young people while recognizing youth for doing good deeds. Officers can use the coupons in a 'positive' way to establish a dialogue with children in their patrol area and build relationships that will last for years to come. "Operation Freeze" provides law enforcement with an additional tool to initiate communication and reward our youth in a positive way", says Sean Sportun - Manager, Loss Prevention & Security for Mac's in Central Canada. "Mac's strives to be a leader in crime prevention and we are very excited about this yearly initiative and the positive message it helps deliver." baytoday.ca HBC plans up to 25 Off 5th and seven Saks Fifth Avenue stores in Canada Sobeys buying 1.3M square foot Target Distribution Center in Balzac, Calgary Mastermind Toys to open 10 or 11 locations this year - 75 stores by 2018 goal Retail Fast Facts: May 2015 Highlights: ● Total monthly retail sales changed by 2.6 per cent over the comparable month last year. ● Total sales excluding food, automotive and gasoline changed by 6.2 per cent over the comparable month last year. Read more retailcouncil.org
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"Operation Red Flag" 4-County Check Fraud Ring dismantled in Florida
Following a massive, multi-agency investigation spanning a four-county region,
it's now game over for 20 people who are accused of running an expansive check
fraud ring. Several of the defendants are facing federal charges for their part
in an organized criminal enterprise responsible for more than $30,000 in losses
from fraudulent bank transactions. The Volusia County Sheriff's Office along
with the U.S. Postal Inspector's Service coordinated the investigation, which
spread out to law enforcement agencies in Volusia, Flagler, Seminole and St.
Johns counties. Launched last August, the investigation was dubbed "Operation
Red Flag". It was a fairly structured operation, according to investigators who
spent months toppling the group. "The organization developed a refined method of
operation, from the selective targeting of certain neighborhoods or areas, to
the method of forgery and culminating in the techniques used to utter the forged
checks," Sheriff's investigators wrote in a nearly 100-page affidavit outlining
the group's crimes. The organization has been linked to more than 70 cases in
the four-county area. The Volusia County Sheriff's Office alone has investigated
nearly 30 of the cases. In Volusia County, frauds also were committed in DeLand,
Orange City, Daytona Beach, Edgewater, Holly Hill, Ormond Beach, Port Orange and
South Daytona. The stolen checks were intended for a wide range of recipients,
everything from banks, department stores, credit card, insurance and vehicle
finance companies to utility firms and cable providers. The 20 defendants linked
to the criminal organization include 15 men and 5 women. Their ages range from
27-47. In addition to confessions from several defendants, investigators have
mountains of physical evidence linking the organization to a trail of crimes,
including personal identification, thumbprints, recovered checks and
surveillance video from many of the bank transactions.
facebook.com
Feds In Sacramento Bust Alleged Fraud And Identity Theft Ring Seven Sacramento residents were busted by federal authorities in an alleged massive mail fraud and identity theft scheme. Investigators say there are more than 2,000 local victims. One victim was hit twice. Part of the alleged scheme involved stolen target REDcard numbers. Prosecutors say the suspects would sometimes spend more than $1,000 at a time at local targets with ripped-off numbers. They allegedly used stolen mail to steal identities and make trouble for thousands of people. Federal prosecutors say the ID theft ring had a long list: a spreadsheet of REDcard numbers. They allegedly used equipment to put stolen numbers on blank credit cards and bought expensive electronics at Target stores. cbslocal.com Baton Rouge, LA Stolen car report unravels retail theft scheme For two years, according to the East Baton Rouge Parish Sheriff's Office, April Parker and Kevin T. Warren staked out parking lots of big box stores across the parish, waiting for their golden tickets to drop from the hands of unassuming customers. The duo, arrested Wednesday, are accused of scooping up receipts over the past two years. Tickets in hand, the two allegedly walked into a number of stores, stole various items off the shelves listed on the receipts and later returned the stolen items, using the receipts as proof of purchase and bagging the proceeds, the Sheriff's Office said Thursday. Parker ran inside the Toys R Us on Tuesday, when she came out she believed her car was stolen and contacted Police. When Police recovered the car, inside were dozens of receipts - with dates from 2013 to this year - and more than 20 gift cards. Deputies also found diaries detailing the thefts and subsequent transactions. theadvocate.com
Two arrested in theft of 150 guns from Arms R Us in Elko, NV Two men
suspected of stealing about 150 guns from a store were arrested Wednesday
morning. The Elko County Sheriff's Office received a report at about 7 a.m. that
Arms-R-Us, a gun store located in Deeth, was burglarized, Undersheriff Clair
Morris said. Morris said the stolen weapons included rifles, handguns, shotguns
and Glocks. He estimated the value of the guns to be more than $100,000.
elkodaily.com |
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Retail Crime
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27 Pharmacies looted by Riots in Baltimore; Stolen drugs now driving Crime Spike Federal law enforcement officials Thursday released a series of photos depicting people suspected of looting some of the 27 pharmacies that were hit during the Baltimore riots. The photos were taken from cameras or surveillance equipment inside of the pharmacies during the riots. Baltimore Police and Drug Enforcement Administration officials believe prescription drugs stolen from the pharmacies are fueling the recent surge in crime in the city . DEA spokesman Gary Tuggle said 175,000 dosages of drugs are circulating the city. Baltimore Police spokesman Anthony Batts said "there are enough narcotics on the streets of Baltimore to keep it intoxicated during the year," at a press conference Wednesday. Todd Edwards, another spokesman for the DEA, said in a statement: We are looking for the public's help in identifying these people in connection with the robbing and looting of pharmacies in the Baltimore area during the recent civil unrest. This is just the first round of photos and more will be distributed as they become available. Metro Crime Stoppers is offering up to a $2,000.00 reward for the identification and successful prosecution of the individuals involved in the looting of pharmacies and the illegal distribution of pharmaceuticals obtained from the lootings. The photos will also be available on DEA.gov tomorrow morning. abc2news.com
Attempted Capital Murder charge for H-E-B violent Robbery suspect in Austin, TX
A man out on parole is now charged with attempted capital murder for slashing a
woman's throat during an attack outside the HEB at South Congress and Oltorf
last month. Austin Police filed the elevated charges against Edward Roy Bennett,
49, on Wednesday. He was arrested back on May 23rd for violating his parole.
Police say on May 19th Bennett left the transitional center for a medical
appointment and never returned. "The parolee defeated the device which
deactivated it and allowed it to discharge. The GPS unit was not functioning and
he hadn't reported to the center," said APD Detective TJ Vineyard. His last
known location or signal was transmitted at 5:50 p.m. on May 19th. The TDCJ says
an alert was sent and a warrant was issued on the 20th. Hours later around 1:30
a.m. on May 20th Bennett followed a woman to her car and demanded a ride. Then,
he attacked her with a construction tool and slashed her throat with a razor
blade. Initially police and paramedics believed the victim might die but doctors
rushed her to surgery and she's out of the hospital recovering.
myfoxaustin.com Wal-Mart Loss Prevention Officer Run Over While Chasing Suspects in Collier, FL A Wal-Mart loss prevention specialist was hit by a suspect after she chased her and others who stole items from inside the store. The suspects car was found 22 miles from the scene near the 6 Mile Bridge on Immokalee Road. Deputies say four women were inside and at this point two of them are facing charges. The arrests came after the suspects car ran over a loss prevention specialist in the Wal-Mart parking lot. Deputies say the specialist and a former deputy saw one of the women stealing merchandise. Both followed the suspects out of the store to their car. As they tried to talk with them, the driver threw the car into reverse. "That car hit us and pushed her into us," says Ron who was waiting for the parking spot when the crash happened right in front of his truck. The former deputy was able to escape but the suspects slammed into the specialist forcing her into a bystanders car before she feel to the ground facedown and bleeding. winknews.com
Hackett, AR Man Accused Of Choking Walmart Loss Prevention agent
A Hackett man was arrested Wednesday after he allegedly choked a Walmart
loss-prevention employee to the point of unconsciousness. Richard Maciel, 23,
was arrested on suspicion of robbery and aggravated assault. About 7 p.m.
Tuesday, Greenwood police responded to a report of an assault involving a
Walmart employee. A loss-prevention employee told police that a man had choked
him, causing him to lose consciousness. Officers reviewed surveillance video and
posted screenshots of the suspect to the Greenwood Police Department Facebook
page. He was later identified as Maciel. Maciel was tracked down in the company
of his Army recruiter and taken into custody.
swtimes.com
Man arrested in Charlotte, NC for skimming part of larger conspiracy
Federal prosecutors say a Florida man who was arrested in Charlotte for putting
skimming machines on ATMs is part of a larger conspiracy. Prosecutors say Sabin
Iantoc is wanted on federal charges in Florida. The maximum he is facing is more
than 30 years in prison. Thursday, Sabin Iantoc waived his preliminary hearing
and agreed to be transferred to Florida to face his six charges there, including
conspiracy, device fraud and aggravated identity theft. In March, Charlotte
Mecklenburg Police (CMPD) said Iantoc and another man placed a small camera
concealed in a mirror and an electronic card reader on the ATM at the
drive-through outside Sun Trust Bank. Iantoc was charged locally and his lawyer,
Chris Fialko, said he pleaded guilty in the Mecklenburg County cases. Now,
Iantoc is facing more serious charges from the feds that investigators say
happened between December 2013 and August 2014 in Florida.
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How Stress and Anxiety Can Fuel Peak Performance One of the most
important findings in recent research is that stress doesn't necessarily damage
your health and productivity. It could be the boost you need to get things done.
The key is to view it as helpful, not harmful.
It's your rocket fuel 3 Tips to Get More Done When You Travel Traveling for business can open up incredible opportunities but in the short-term, getting things done can be quite challenging. While you're on the road, there are ways to still accomplish your tasks. Here are some things you can try. Board last The World's Easiest Way to Be More Productive Taking lots of small breaks may not sound like the best way to accomplish all your tasks, but according to research, it is a great way to get more done. If you have just 40 seconds for this activity, it is enough time to refresh your brain and recharge your batteries. The power of nature 4 Weird Time-Saving Habits of Highly Successful People All it could take is some small tweaks to your routine to make your day even more efficient. It could mean just making coffee at home instead of running to your favorite joint, or replying to emails in one fell swoop. Here are some other tips to help save some time. What's your RTI? | ||||||||||||||||||||||||||
Tip of the Day Sponsored by Vector Security |
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Education is a broad term usually defined by an individual as a singular focus with an end result that oftentimes stagnates the brain and limits horizons. Reaching milestones is incredibly important, but keeping your curiosity and wonderment is the key to reaching beyond. No singular degree or certification will bring you the success – it merely opens the door to more learning and the realization that if you don't know something, you go find someone who does and learn it from them.
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