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The D&D Daily Mobile Edition

June 6, 2014

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News Brief
Sponsored by WG Security Products, Inc.

David Brightly was named Vice President of Loss Prevention for Fleet Pride.  This is the retailer's first senior Loss Prevention position, and David will have the opportunity to build the loss prevention program from scratch! David was previously the Director of Loss Prevention & Risk Management for Gordman's. He has extensive experience in loss prevention leadership positions such as the Associate Vice President, Store Operations & Loss Prevention for Orchard Supply Hardware and Region Manager of Asset Protection for Sears Holdings Corporation. Congratulations David!
Tim Lapinski was named Director of Loss Prevention for Helzberg Diamonds.  Tim was previously the Director of Loss Prevention Western US/Asia for Abercrombie & Fitch before taking this new position. He was part of the Abercrombie & Fitch LP team since 2009 as their Senior Regional Loss Prevention Manager and their Regional Loss Prevention Manager. He has also been a part of the LP teams at CVS, Kohl's and Hollywood Video. Tim earned his Bachelor's Degree in Criminal Justice/Law Enforcement Administration at University of Wisconsin - Platteville. Congratulations Tim!


Retailers ready to go one more round in debit card fee fight  Merchants aren’t ready to throw in the towel quite yet. On Monday, the National Association of Convenience Stores and the National Retail Federation announced that they will petition the Supreme Court to hear their case against the Federal Reserve. The announcement means that the financial services industry's uncertainty about the implementation of debit card routing requirements will persist for a few more months, at minimum — and possibly for another year or more. (Source retailcustomerexperience.com)

As buyers move online, retailers shift space from stores to storage  The retail transformation of physical stores into e-commerce enablers is picking up in Canada, forcing chains to rethink how they use their space and even close some outlets completely. The domestic divisions of retailers ranging from Staples Inc. to Toys “R” Us Inc. and Best Buy Co. Inc. are shrinking their store space, expanding stock rooms for e-commerce distribution or shutting outlets altogether. In the digital age, retailers are starting to invest differently in their bricks-and-mortar stores, raising questions about how malls will use excess space in future years. Traditional retailers need to move quickly to adapt or risk losing business to e-commerce players such as Amazon.com. Canadian retailers have been rushing to catch up to their counterparts in the United States, where e-commerce is far more prevalent. (Source theglobeandmail.com)

Small stores are Walmart's answer to its traffic problem  Wal-Mart is testing yet another concept, Wal-Mart To-Go, which is a convenience store with Wal-Mart Supercenter prices. So far there’s only one, in Bentonville, Ark. Wal-Mart has reported six consecutive quarters of declining store traffic. Its solution? Smaller stores. The company plans to open up to 300 Wal-Mart Express and Neighborhood Market stores this year. That’s twice what it initially planned. It’s also experimenting with new distribution ideas, using its supercenters to supply the smaller stores. (Source dallasnews.com)

Publix: No comment on Whole Foods rumors
The stock price of Whole Foods Market gained more than 4 percent Thursday, as rumors swirled that the Austin, Texas-based grocer could be bought by Publix Super Markets. (Source bizjournals.com)

Bitcoin venture opens digital payment system to jewelers  Buying and selling fine jewelry with Bitcoin just became easier. This year Verichannel, which builds and operates jewelry industry digital platforms including FMX, a private trading platform for Forevermark diamonds and jewelry, entered into an agreement with Coinapult, a Bitcoin payment processing company. The agreement enables jewelry retail stores and retailers to accept Bitcoin as they would Visa or PayPal. The retailers receive their preferred currency in their bank accounts without having to touch Bitcoins. (Source ft.com)

The NRF's Women in Loss Prevention Caucus Group

Support the Florida Breast Cancer Foundation at the NRF LP Show  Help the NRF Women in LP Council fight breast cancer by donating new or gently used clean clothing, shoes, accessories, brief cases, ties, socks, etc. Just add one extra piece in your luggage and drop it off outside the Keynote Room or in the EXPO & Registration Area. It’s your chance to help the LP community help others and support Southern Florida and the Women in LP efforts. For those attending the Women In LP Caucus breakfast, these articles may also be dropped off during the annual breakfast on Thursday morning.

Joan Manson, Vice President of Loss Prevention, Benefits, Payroll & Legal for The Container Store and Chair of the NRF’s Women in Loss Prevention Caucus

Combating fraudulent products with liquid laser technology  If you think lasers are the stuff of science fiction, consider a new technology that could help stem the rising tide of fraudulent products. A team of researchers at England’s Cambridge University is developing a process by which liquid crystal lasers can be printed onto product labels using customized inkjet printers. Basic liquid laser technology has been around for more than a decade, but research into its use on labels remains a complicated process. “Making them inkjet printable is a key step in opening up completely new applications,” says physicist and engineer Damian Gardiner. (Source nrf.com)

Retail Employment Increased 8,000 in May

Video Surveillance System And Service Market Worth $36.28 Billion By 2018

6 ways a marijuana shop secures its premises


Barnes & Noble to develop co-branded Nook tablets with Samsung

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"Live in Ft. Lauderdale" 2014 Sponsors:


The Shoot
Information Today for Tomorrow's Leaders


Solution Providers & Sponsors
The Teams Supporting the LP efforts

Thursday, June 12th
11:30 am to 1 pm

11:30am
Nutech National, Greg DeTardo, President, and Tony Mancino, National Account Manager

The nation’s largest alarm servicing network

11:50am
Axis Communications, Hedgie Bartol, LPQ, Business Development Manager, Retail

Intelligent security solutions from the world leader

12:10pm
Protection 1: Bob Dale, Sr VP Sales and Rex Gillette, VP National Accounts Retail

Award Winning Security Solutions for Business

12:30pm
Bass Security, Paul Fisher, Vice President Sales & Marketing

North America’s only one-touch solution for Loss Prevention

12:45pm
WG Security Products, Ed Wolfe, VP Business Development Manager, Graham Handyside, EVP Worldwide Operations

The Innovators in EAS-RFID-CCTV A Solution For Every Store

National Retail Federation Leader's Shooting Schedule
The Leaders – Impacting the LP Industry

Thursday, June 12th
1 pm to 6 pm


1:05pm
Vicki Cantrell, SVP Communities and Executive Director Shop.org at NRF

Robert Moraca, Vice President Loss Prevention at NRF

The NRF’s senior leadership supporting the
LP Industry
The History – The Impact – The Meaning &
The NRF's New Vice President of Loss Prevention

1:20pm
Steve Ippolito – Dir of LP at Talbots, Chair NRF LP Content Planning Committee


Gary Johnson, VP of Loss Prevention at The Vitamin Shoppe, Former Chair, NRF LP Advisory Council

Planning Content for the LP industry’s biggest event
A team effort, reflecting the direction & needs of the LP industry

1:40pm
Melissa Mitchell, CFI, Dir of LP and Inventory Control, LifeWay Christian Stores, Chair, NRF LP Awards & Recognition Committee

Recognizing Achievement and Superior Performance
 

2:00pm
Dan Doyle, Chief Human Resource Officer at Beall’s, Inc.

Leadership & Development Series
His story, advice, and vision of tomorrow’s successful LP executive profile

2:30pm
Joan Manson, Vice President of Loss Prevention, Benefits, Payroll & Legal for The Container Store and Chair of the NRF’s Women in Loss Prevention Caucus

The NRF’s Women in Loss Prevention Caucus Committee Efforts

2:50pm
Keith White, Co-Founder and former President of the IOBSE and currently the SVP Loss Prevention at Gap Inc., and NRF LP Advisory Council and Chairperson of the Diversity Committee

Will Baker, Sr. Director, Loss Prevention for Ross Stores and President of the International Organization of Black Security Executives (IOBSE)

Developing Future Leaders for Tomorrow's Challenges

3:15pm
Dan Faketty, VP Asset Protection at Bi-Lo Holdings and chair of the NRF’s Education Committee,


Bob Hanson, Loss Prevention Coordinator and Associate Professor at Northern Michigan University and committee member of the NRF’s Education Committee representing academia

Leading the way with higher education –
Northern Michigan University
A long-term partner adding value to the industry


3:40pm
Jeff Fulmer, VP of Loss Prevention, Barnes & Noble and Chair of the NRF’s Legislative Committee,


Jon Gold, VP, Supply Chain & Customs Policy at the NRF


The NRF’s LP Legislative Committee,
a National Update

4:00pm
Rich Mellor, Senior Advisor, Asset Protection at the NRF

Preparing-Training-Responding to the Active Shooter


4:20pm
Tom Litchford, VP, Retail Technologies at the NRF

 

Cyber Security’s Increasing Impact on Retail & The Role of Loss Prevention
 

4:40pm
Organized Retail Crime Roundtable –
 


Denny Dansak, Sr. Corporate Manager, ORC, The Kroger Co.

Nelson Harrah, Director of ORC at Gap Inc.

 
Tony Sheppard, LPC, National Manager, Organized Retail Crime Unit, CVS/Caremark

Debra Lussier, Senior Manager, Central Investigations Team, The Home Depot


Scott Sanford, Director of Investigations & Training, Barnes & Noble Inc.


A National Update – Building Partnerships with Public Law Enforcement
The Increasing ORC Associations –
Will there ever be a National effort?

5:10pm
ORC’s Public Partnership – Moderated by Joe LaRocca

Joe LaRocca, RetaiLPartners
Bill Williams, Captain III and Commanding Officers, Commercial Crimes Division LAPD and LAAORCA Law Enforcement Co-Chair
Joe Hopkins, Detective III, Commercial Crime Division, LAPD
Jim Ostojic, Sergeant, Polk County Sheriff’s Office

The Importance of the Public Private Partnership and It’s Impact

5:30pm
Stan Welch, VP of Loss Prevention, JCPenney


Leadership & Development Series
Managing the Change Process - The Value of Trade Associations

 

 

"Live in Ft. Lauderdale" 2014 Sponsors:

For sponsorship opportunities contact Gus Downing

 

ORC News
Sponsored by Security Resources

Two Walmart shoplifters arrested in West Manheim Twp. PA; Police seize $7000 of merchandise from a rental car  West Manheim Township Police arrested on Wednesday two men who are believed to be behind a series of retail thefts from Walmart stores in the region. Darrel J. Sharpeson, 30, of Allentown, and 23-year-old Christopher Dawson,were arrested at Walmart, a little after 1 p.m., after an asset protection officer suspected they were shoplifting. Responding officers searched a rented car the pair had been in and found more than $7,000 worth of merchandise, including iPod Touches, iPads, iPhones and video gaming systems, still in boxes. The goods are believed to have been stolen. Sharpeson and Dawson allegedly stole the items in a theft spree in which they distracted clerks and took electronics from store display cases. (Source yorkdispatch.com)

Man Arrested 46 Times in Kerrville, TX: $5 felony may put him in jail for 2 years  Two years behind bars for a stolen bottle of cough syrup? That's how much jail time a Kerrville man now faces after his forty-fifth arrest. Kerrville police say Samuel "Mustard" Stewart took the five-dollar bottle of syrup from a local general store last Thursday. Because Stewart has so many prior convictions, police upgraded the misdemeanor theft charge to a felony, punishable by up to two years in state jail. This past Tuesday while out on bond, Samuels was arrested for a forty-sixth time, after he allegedly stole energy drinks from a local Wal-Mart. Police say that theft charge will also be a felony. (Source foxsanantonio.com)

Five Nordstrom Rack Associates charged in $5000 retail fraud scheme in Danvers, MA  A group of five employees at Nordstrom Rack in Danvers are now facing charges that they used the “mobile point of sale” devices in a long running scheme to falsify purchases and returns — including conducting some of the transactions in the men’s room. The investigation, conducted by Nordstrom security and Danvers police, turned up several ways in which the employees allegedly scammed the store with the help of those MPOS devices. The devices, which look like a smartphone but are equipped with a credit-card reader, are given to employees at the start of each shift, then turned in before the worker leaves for the night. (Source salemnews.com)

Serial shoplifter hitting Virginia Beach Walmarts Virginia Beach 
Police say a serial shoplifter is stealing some interesting items from Wal-Mart stores throughout the city. MPO Tonya Borman with the Virginia Beach Police Department said the same suspect is wanted in six different shoplifting cases: The suspect has stolen steaks, frozen chicken nuggets, frozen fish and laundry detergent. Borman said the total value is more than $1,200. (Source wavy.com)

Do you have an ORC case to share?
Share your ORC news and help the industry grow

eBay News
 

eBay Investigators work with Law Enforcement Leads to Indictment in Million Dollar Embezzlement

A Haverhill woman was charged on May 28 allegedly using a PayPal as part of a scheme to embezzle close to $1 million from her employer a privately-held information technology staffing company based in Massachusetts. She worked as an accounts payable specialist, defrauded the company over a period of more than five years by directing dozens of transfers of money from a dormant company PayPal account to a PayPal account in her own name.

Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.

eBay Direct - Click Here 
(notify - info - questions)

Big Data
Sponsored by Verint

2014 State of the Union for Data Breach Policy As if having to deal with the rising threat of data breaches weren’t already enough for retailers, many continue to struggle to make sense of today’s rough patchwork of federal and state data breach laws. Fortunately, while legislation that would establish a national data breach standard has yet to gain significant traction, the Obama Administration and Congress are ramping up joint efforts to establish a uniform, national law that would replace the current fabric of state requirements. For retailers across the country who sit in the direct line of fire for cyber intruders, this is welcome news. The current regulatory jigsaw puzzle has simply fallen short of creating a cohesive data breach notification standard that can be applied to all personally sensitive information. Instead, when retailers experience a data breach, they’re forced to navigate a labyrinth of state laws — 47 of them — each with unique requirements for items ranging from how consumers are notified to the types of breached information that would trigger the notification. In other words, maintaining compliance and minimizing confusion amongst customers has become a steep challenge for businesses across the retail sector. (Source retailingtoday.com)

Big Data fuels latest batch of POS tech
Among the scores of technology vendors strutting their point-of-sale wares is a common theme of connectivity — from back office operations to targeted deals via data collection and analysis. The retail industry relies on a balance of internal functionality and customer relationship management to ensure its success. What technology vendors are now proposing is the use of Big Data to tie all of those needs together at the POS, albeit in a much different form factor than the POS terminals of a decade ago. (Source zdnet.com)

Global study finds 42% are ‘data-driven’, but 57% would re-analyze data if it contradicted gut feeling
 

Loss Prevention News Network
 

"The New Customer
Bill of Rights"

Ted Potrikus, Exec. VP and Director of Gov’t Relations for the Retail Council of New York State, discusses the new Customer Bill of Rights, which was drafted and implemented last holiday season after high-profile accusations of racial profiling in NYC stores shook the retail industry, causing every LP program in the country to review its practices and policies. Ted talks about the NYPD’s stop-and-frisk policy, his interaction with civil rights leaders and how the LP industry can move forward in a positive way from this hot-button issue. Watch the interview here.

Solution Providers, have a video or commercial you want to publish? Contact us.

e-commerce
Sponsored by The Zellman Group

Cybersecurity Concerns Deterring Online Shopping  According to a USA TODAY report, 24 percent of those surveyed said they stopped buying online because they feared for the safety of their personal information. Around 56 percent went further, saying they cut down their Internet surfing to only large, well-known websites and 55 percent say they now check their financial information more frequently for suspicious activity. The survey also revealed a difference in how people reacted to the recent cyber breaches. Those with lower incomes were more likely to stop shopping online altogether while those with higher incomes changed passwords and simply exercised more caution. Of those surveyed, 34 percent with incomes under $30,000 stopped buying online compared to 15 percent of those with incomes greater than $75,000. (Source latinpost.com)

US: MasterCard enhances cardholder security
MasterCard has deployed new security improvements for the US cardholders in order to keep fraud attacks at bay, paymentsnews.com reports. MasterCard credit, debit, prepaid and small business cards issued in the US will now carry Identity Theft Resolution (ITR) assistance. MasterCard states that the program will provide help in canceling missing cards and alerting credit reporting agencies, as well as targeting searches to detect if stolen personal and confidential data appears online. The new ITR coverage extension begins in July 2014. MasterCard is also extending its zero liability policy in the US to include all MasterCard PIN-based and ATM transactions. (Source thepaypers.com)

Five Innovations That Will Transform Ecommerce In The Next 10 Years

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

Be sure to attend Stuart Levine's NRF LP Session, "EMV Impact and an Omni channel Approach to Reducing Fraud" on Wednesday June 11, 11:30-12:30pm in room 304-305

 

Retail Crime News
Sponsored by NuTech National

Police investigate shooting incident at Lebanon (PA) Valley Mall  Police are investigating an incident where gunshots were fired Thursday night at the Lebanon Valley Mall. North Lebanon Township police said they were dispatched to the mall for a report of shots fired around 10 p.m. and found a vehicle that had been struck by numerous bullets. Investigators determined the victims of a shooting incident were fleeing the gunfire and ran over a curb in the parking lot in front of Planet Fitness, severely damaging their vehicle. They fled on foot and were later located and found to be uninjured. (Source abc27.com)

Harris Co. TX Sheriff’s searching for 4 of 5 Robbers of a Cell phone store; shots fired  Sheriff deputies are looking into a shooting at a cell phone store in northwest Harris County. Deputies say around 6:20pm, five men, all wearing masks, rushed into the cell phone store located in a shopping center off Highway 249 and N Houston Rosslyn Road. There were two employees in the front of the store and one employee in the back. Upon rushing into the store, one of the suspects fired a shot and then one of the clerks was pistol-whipped. The employee who was in the back of the store heard the commotion, grabbed his gun and returned fire. No one was hit by gunfire, and the suspects got away with several cell phones and up to $700 in cash. (Source click2houston.com)

Wal-Mart shooting suspect in custody at hospital in Queensbury, NY

Two Hanover, VA Kroger stores reopen after bomb threats

Robber in a Pittsburgh Dollar General hides in back room, surprises workers at closing time 

Macy’s shoplifter with a knife flees on skateboard in Salt Lake City

San Antonio man arrested for stealing cash registers

Robberies and Burglaries

Bi-Lo – West Ashley, SC – Armed Robbery
CVS – N. Charleston, SC – Armed Robbery – suspect arrested
Dollar General – Marietta, GA – Armed Robbery – warrants issued for 2 suspects
EZ Pawn – Tulsa, OK – Armed Robbery
Farm Fresh - Collinsville, IL - Burglary – suspect arrested
Hi Tech Fuel – Rome, GA – Armed Robbery
Honey Bear – Donegal, PA – Robbery
Le-Ke’s Country – Lexington, KY – Armed Robbery
Pierre Ave – Shreveport, LA – Shooting/ Armed Robbery – warrant issued for gunman
Kangaroo Express- Hopkinsville, KY – Armed Robbery
Medical Center Pharmacy – Houston, TX – Armed Robbery
Sunshine Pantry – Aurora, IL - Armed Robbery
T-Mobile – Beachwood, OH – Armed Robbery – employee locked in storage unit
Turkey Hill – Columbia, PA - Armed Robbery – suspect arrested
Union United Furniture – Gary, IN – Armed Robbery – suspect arrested

 

Press Releases
 

NuTech National Hires High-Energy Executive Tony Mancino as National Retail Account Manager

NuTech National recently announced the hiring of Tony Mancino as their new National Retail Account Manager. With 10 years of successful experience in B2B sales, working with senior management and CEOs of Fortune 500 companies, Tony brings a unique understanding of how adding value is so critical in establishing long-term relationships. He is focused on delivering exceptional customer service and dedicated to learning as much as he can about each individual organization and team he works with, bringing an academic approach that will ultimately help drive NuTech's brand.

“I am excited to be aligned with such a strong company in the security industry,” Tony says of NuTech. “I believe NuTech National has a suite of products and services that are unmatched in the industry. That, coupled with the ‘boutique-style’ service we provide, makes us a premier choice in the national retail security space.”

“We’re thrilled to have Tony as a part of our growing team,” says Greg DeTardo, President of NuTech. “His personality, background and skills have already made him an integral part of Nutech National as a National Retail Account Manager. He is a great asset to Nutech and we expect great things from him.”

Tony is a graduate of the University of Central Florida and a veteran of the U.S. Air Force. He is married with two daughters. Tony and his wife also own and operate a nationally recognized specialty bakery.

About NuTech NaTional
NuTech National has built one of the largest service networks, made up of over 3,500 dealers nationwide and over 10,000 professional, qualified technicians serving national chain store clients. NuTech NaTional's dealers are experienced technicians, qualified in designing, installing and servicing state-of-the-art burglary, fire, card access and CCTV systems. This Network of Professionals can satisfy all of your alarm service and installation needs with virtually unlimited manpower capabilities... 24 hours a day, 7 days a week.

www.nutechnational.com
800-569-1600
sales@nutechnational.com

 

Vendor Spotlight
 

 

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Director of AP
Macy's
Cheshire, CT
Macy's

Director of Loss Prevention
Belk
Birmingham, AL
Belk

VP of Loss Prevention
Dunkin Donuts
Canton, MA
Dunkin Donuts
Reg LP, Audit & Firearms Compliance Mgr
Dunham's Sports
United States
Dunham's Sports
Central Investigator - ORC
Home Depot
Elmont, NY
Home Depot

Business Continuity Mgr
Bi-Lo Holdings
Jacksonville, FL
Bi-Lo Holdings

National Account Mgr
Confidential
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Philadelphia, PA
Downing & Downing
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Downing & Downing


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Walmart
Dept Mgr LP & Safety
Lowe's
Anchorage, AK
Lowe's
AP Manager
Home Depot
Boston, MA
Home Depot
AP Manager
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Coral Springs, FL
Home Depot
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Davie, FL
Home Depot

AP Manager
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Miramar, FL
Home Depot
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Cabela's
Tualatin, OR
Cabela's
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BJs Wholesale Club
Westborough, MA
BJs Wholesale Club
Regional LP Manager
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Cincinnati, OH
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LP Manager
Carson's
Indianapolis, IN
Bon Ton Stores
District LP Manager
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Memphis, TN
Walgreens

 

Home of the Industry's Original
On the Move
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David Brightly was named Vice President of Loss Prevention for Fleet Pride.
Tim Lapinski was named Director of Loss Prevention for Helzberg Diamonds.
Stephen Brader was named Regional Loss Prevention Manager for The Children's Place.

Post Your New Job or Promotion!
See all the Industry Movement

Your Career
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7 Things You Can Do on Friday to Make Monday Awesome  Don't let Monday become a day of stress, with everything that you didn't get done the week before piled in front of you. On Friday you're already thinking about the weekend, but don't let your productivity drop. Use these tips to make your Monday less crazy. (Organize your week)

The 4 Essential Elements to Getting Your Point Across  Showing empathy is key to building great relationships and communicating better with contacts. The trouble, however, is how can you balance being personal without crossing the line? The secret lies in knowing when to use each communication skill. (Juggling act)

6 Reasons to Talk to Strangers About Your Work  Speaking to those outside of your 'inner circle' about what you do for a living can actually boost your business. Maybe one of those people has an innovative idea for something you're trying to accomplish, and they certainly give different points of view. (Go outside your circle)

How to Repair a Damaged Professional Relationship  When conflict arises, it's easy to just try and avoid it. In any workplace setting there are bound to be crossed wire and disappointments, but you have to actively try and repair the damaged relationship. Ignoring it doesn't get you anywhere. (You will help yourself)

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Tip of the Day
Sponsored by Vector Security

Loyalty is one of the most precious values there is and a loyal team that's unified in its goals and objectives, even in defeat, is strong and supportive. Loyal teams can make the largest tasks seem effortless and they create a sense of ownership of family that inspires individual performance and comforts individual failure. Earned slowly and grown daily, loyalty is a commodity no leader can be without because it fuels success, unifies purpose, and gives birth to exceptional performance. Without loyalty, teams splinter and lose focus on the true objectives. It's rare to build a truly loyal team and it's incredibly difficult to keep them together long term with private agendas always pressuring the balance. And yes, even loyal teams require balancing because at the end of the day it's always about personal agendas. Professional sports teams are constantly looking for that balance and the right players to fit as a team and the same holds true in business. With the right team, anything is possible and conversely one team member can destroy the entire balance. So being a team player is important even when you decide not to be.

Just a Thought,
Gus Downing

Gus Downing

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