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6/14/18

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Group LP Selfies - Building Community Pride
See all the selfies here

2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Community Pride - One Team Selfie at a Time

Rent-A-Center's Asset Protection Field Support Center Team Fighting Hunger at Frisco Family Services

“Protecting People, Products and Profits”

Featured in Picture, Left to Right: Jacob Jimenez, Eneida Rodriguez, Priscilla Saenz, Jesse Vera, James Carr,
Gary Rivera, David Cohen, Warren Anderson

RAC supports the North Texas Food Bank. We do that through food drives, fundraising and volunteering our time at a local food pantry. In the past, our Asset Protection Team has been involved in various fund raising activities. This year we chose to volunteer our time as a group to help a local food pantry, Frisco Family Services. We spent our day stocking the shelves, checking expiration dates and insuring the food was fresh for their customers. Overall, it was a very rewarding and gratifying experience to help our local community! - Thank you James Carr, Senior Director - Global Asset Protection, Rent-A-Center for this submission!

Show us your Community Pride!

Send us your stories and team pictures and let's show the industry how your team is giving back and helping to build Community Pride

Top Industry News

NRF Foundation Joins with Maine Adult Education Department and Retail Association to Provide RISE Up Training
The NRF Foundation announced that it has formed a partnership with the Maine Department of Adult Education and the Retail Association of Maine to provide the Foundation’s RISE Up training and credentials to young adults in Kittery, Maine.

“Retail launches more people into employment than any other industry,” NRF Foundation President Ellen Davis said. “We are delighted to expand our training and credentialing program in Maine and help young adults find jobs, become a valuable part of the local economy and workforce, and take their first steps into promising retail careers.”

The Kittery Adult Education Center will deliver training for the Retail Industry Fundamentals credential, in conjunction with two other workforce-readiness credentials, to a pilot group of adults ages 18 to 22 who are currently completing high school diploma courses. The Department of Adult Education plans to expand the program to more locations throughout the state later this year. nrf.com

Didn't make it to NRF Protect 2018? Check out the Official NRF Protect recap page !

'Does shoplifting mean a death sentence?'
NAACP to investigate fatal New Jersey strip mall shooting
The Gloucester County NAACP on Tuesday denounced the fatal shooting of a shoplifting suspect in a strip mall parking lot by Deptford police over the weekend and said it planned to investigate.

Civil rights leaders are launching their own probe into the death of LaShanda Anderson, 36, of Philadelphia, who was shot twice after she allegedly tried to run over two police officers in a parking lot of Deptford Crossing during an attempted getaway, said chapter president Loretta Winters.

Authorities say Anderson ignored commands to stop as she drove toward the officers and one of them fired in self-defense, striking her.

But Anderson’s family and civil rights leaders believe it may be difficult to determine what happened because there is no dashcam or body-camera footage. A niece called the shooting “another senseless killing of an unarmed African American woman.”

Winters said the NAACP plans to try to push Deptford Township to join a growing number of police departments nationwide that have dashcams and body cameras. She plans to meet with Mayor Paul Medany and local and county law enforcement officials.

“I can’t get it past my mind that someone who was shoplifting ends up getting killed by police,” Winters said Tuesday. “Does shoplifting mean a death sentence?”

Anderson was arrested more than 15 times over the last 18 years, repeatedly for shoplifting but also for more serious charges, including firearms violations and attempted murder. philly.com

Second Victoria's Secret store in Memphis area accused of racial profiling
Two shoppers reached out to FOX13 after they saw last week's story about a Jovita Jones Cage's experience at Collierville's Store in Carriage Crossing. Shemica Benca and her friend Phalon Norwood told FOX13 Cage's story sounded similar to what they experienced in April, at the Victoria's Secret in Wolfchase Galleria.

Benca provided correspondence with Victoria's Secret, which included a letter she sent describing the day she says she was treated differently because of the color of her skin. As they shopped for lingerie, Benca believes a store manager at the store in Memphis directed a security guard to keep an eye on them. She said she was treated like a shoplifting suspect. Benca said she and her friend felt humiliated, as the security guard followed both shoppers around the store.

"Security followed us to the dressing room," Benca wrote. "This lady literally stood next to us, didn't even give us space to look or shop, no privacy. "The only thing I could gather was we (were) racially profiled because we don't live in the area. We don't visit the store often."

Victoria's Secret sent the following statement in response to the incident:

We're terribly sorry that these customers had this hurtful experience. This doesn't represent our values or who we want to be. We are fully committed to ensuring that all of our customers are treated with the dignity and respect they deserve. fox13memphis.com

When a sexual harasser is a customer
Retail and Restaurant Workers Most Vulnerable
Bosses. Coworkers. Strangers.

That's who we usually think of as perpetrators of sexual harassment.

But in certain roles and industries, women face another kind of harasser: the customer. Someone who doesn't even work at the company, but is still making the work environment uncomfortable or even unsafe.

Retail and restaurant workers are particularly vulnerable. Employees often rely on tips or store commission, and in small stores or family-run businesses there are no human resources department to take complaints.

In many workplaces, the recourse for coworker or supervisor harassment is spelled out in orientation trainings or employee handbooks. In workplaces that deal with customers and harassment from third parties, the process for dealing with such incidents should also be conveyed just as clearly to employees, says Sunu Chandy, legal director at The National WTipping and store commission can create work environments where harassment is ignored, or in worst-case scenarios, even encouraged, Chandy says. But the legal standard for harassment from customers is the same: the employer has a duty to keep employees safe.

If this means adjusting floor assignments, reorganizing shifts or making other accommodations, that's a duty the employer is legally required to take on. kitv.com

Mark Seaford Wins Nedap Raffle at NRF Protect! Wins Nedap Raffle at NRF Protect!
Congratulations to Mark Seaford from Rack Room Shoes on winning our raffle at the NRF PROTECT! Thanks to everyone who participated and helped make this contest a success!

Pictured, left to right: Robin van Stenis – Marketing Director, Nedap Retail and Mark Seaford – Senior Loss Prevention Investigator, Rack Room Shoes

May retail sales increased 5.6% over LY
NRF: Tax cuts, low unemployment help drive retail sales
Year-over-year retail sales were up 5.6% in May, according to the National Retail Federation, as sales in several key retail segments were in the black during the year’s fifth month.

“The economy is looking strong and households have a solid financial foundation on which to base their spending,” said Jack Kleinhenz, NRF chief economist, citing increased take-home pay thanks in part to tax cuts, strong employment levels and good availability of consumer credit as key drivers.

Despite the positive growth, Kleinhenz said factors including inflation and rising oil prices are complicating the picture. In addition, new tariffs or a trade war could also have a negative impact on retail sales and may have a negative impact on consumer purchasing power and consumer confidence, he said.

NRF’s numbers are based on data from the U.S. Census Bureau, which said overall May sales— including automobiles, gasoline and restaurants— were up 0.8% seasonally adjusted from April and up 5.9% year-over-year.

Year-over-year sales at online and other non-store sales were up 9.1%, general merchandise stores up 5.6%, furniture and home furnishings stores were up 4.2%, electronics and appliance stores were up 2.8% and health and personal care stores were up 2.6%. homeworldbusiness.com

Microsoft To Take On Amazon In Cashierless Checkout
According to a report in Reuters which cited six people familiar with the matter, Microsoft’s Business AI team is working on cashierless technology that would track the items placed in a shopping cart, removing the need to go on a line and interact with a cashier. Microsoft has been showing off the technology to retailers around the world, and Reuters reported it has also held talks with Walmart about a potential collaboration. Microsoft’s Business AI group has explored placing cameras in shopping carts to track customers’ items and has explored how mobile devices can play a role. Some of the technology has already been presented to Microsoft Chief Executive Satya Nadella, noted the report. pymnts.com

Air Cargo Advance Screening Program Goes into Effect
The program requires the submission of advanced air cargo information on shipments arriving in the United States from a foreign location. Previously a voluntary process in which many airlines already participated globally, the program requirements are now mandatory for airlines flying to the United States.

As part of the ACAS program, participating carriers submit a subset of required pre-arrival air cargo data to CBP at the earliest point practicable and prior to loading the cargo onto aircraft destined to or transiting through the United States. ACAS leverages DHS threat information and other data to employ a risk-based approach to improve air cargo security through targeted vetting. At the National Targeting Center, CBP and TSA jointly target and mitigate any cargo identified as high-risk before it is loaded aboard aircraft destined to the United States. securitymagazine.com

Cannabis Legalization is Expected to Ramp Up Job Creation
Recent legislative victories for the cannabis industry are expected to have a highly positive impact on the economy. In states like California, for example, where new recreational cannabis laws went into effect on January 1st, 2018, the Arcview Group analysis is projecting that nearly 99,000 cannabis industry jobs will be created by 2021, about a third of all cannabis jobs nationwide, and 146,000 jobs overall when indirect and induced effects are considered. prnewswire.com

Store offers bulletproof book bag, providing safety in case of shootings
The push for lawmakers to strengthen gun laws has continued to spark controversy and discussion throughout the country.

As a way of taking a proactive approach and providing safety for the public in the case of a shooting, Jay Allen and his wife, Jessica, owners of Allen Outfitters, along with their partner Robert Cooper, have invented a book bag that can unfold into a shield to protect people in the event of a mass shooting.

Allen said for right now, the product is being called the universal bulletproof tear down bag after several different names for it had been considered. The product’s Kevlar IIIA level hard material provides protection from bullets fired by weapons like machine guns, Uzi’s, 9-mm and 44-magnum guns, he added. rockymounttelegram.com

Kroger closures in NC to affect 1,500 workers

The Rockport Co. Approved For Closing Sales At US, Canada Retail Locations

Supervalu's major restructuring - separating retail operations, grocery wholesale divisions

Amazon's Treasure Trucks Now Sell Steaks?!

Hudson's Bay Corporation - Director, Investigations job was removed from website

Sephora - Director, Internal Audit and Control was filled according to website

Guitar Center - Director of Loss Prevention job was removed from website

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Spotlight on ControlTek

DNS Attacks Jumped 700% Worldwide in Last 2 Years
DDoS Amped Up: DNS, Memcached Attacks Rise
China and the US are the world's leading sources of distributed denial-of-service botnet attacks.

Record-breaking distributed denial-of-service (DDoS) attacks are on a tear this year, and new data shows that DNS amplification attacks have jumped 700% worldwide since 2016.

In the first quarter of 2018, some 55 DNS amplification attacks employed Memcached servers, according to Nexusguard's Q1 data. This year Memcached servers became the new darling of botnet operators looking for a way to jack up their DDoS attacks. Memcached is an open source software program used to increase server performance; designed for internal networks, it caches data in system memory.

Juniman Kasman, CTO of Nexusguard, says amplification-style DDoS attacks are here to stay. "Cyberattackers continue to seek new vulnerabilities to pursue more firepower, launching more amplification attacks through unguarded Memcached servers and poorly configured DNSSEC-enabled DNS servers the past two quarters, and we expect this trend to continue," he said in a statement.

By far, DNS amplification was the top DDoS attack in Q1, with 4,791 attacks, followed by UDP (1,806 attacks) and ICMP (1,608 attacks). darkreading.com

World Cup Threatened With Possible Cyberattack
According to security firm Lastline’s survey, which it revealed in a blog post, it found that 72 percent of those cybersecurity professionals polled think a hack is likely. The World Cup is being held in Russia for the first time, with the opening match between Russia and Saudi Arabia. Lastline said this underscores a new trend in which hackers are going after high profile international events. It pointed to the attack that brought down the Winter Olympics website in February. “Cybercriminals do not exist in a vacuum,” said Andy Norton, director of threat intelligence at Lastline. “They will be aware of the immense media scrutiny the World Cup will be under, and will be hoping to capitalize on this as well as the financial opportunities such a unique event presents.”

The survey found that of the security professionals who think an attack is likely, many expect the attack to focus on network infrastrucutre and could come in the form of a DDoS attack or an attack targeted on social media. What’s more, 44 percent predict it could come via email, while 47 percent said mobile is also at risk from a hack. pymnts.com

Apple to Close iPhone Security Hole That Law Enforcement Uses to Crack Devices
Apple has long positioned the iPhone as a secure device that only its owner can open. That has led to battles with law enforcement officials who want to get information off them, including a well-publicized showdown with the F.B.I. in 2016 after Apple refused to help open the locked iPhone of a mass killer.

Now Apple is closing the technological loophole that let authorities hack into iPhones, angering police and other officials and reigniting a debate over whether the government has a right to get into the personal devices that are at the center of modern life.

Apple said it was planning an iPhone software update that would effectively disable the phone’s charging and data port — the opening where users plug in headphones, power cables and adapters — an hour after the phone is locked. While a phone can still be charged, a person would first need to enter the phone’s password to transfer data to or from the device using the port. nytimes.com

Security Firm's Study Finds Thousands of IoT Devices on Company Networks
The growing number of Wi-Fi-connected "shadow" devices—both those provided by an employer and personal devices carried by workers—are raising threats for cyber-attacks, the report indicates.

Network control firm Infoblox has released a report that finds employees are putting Internet of Things (IoT) devices on company networks at an increasing rate. According to a poll of 1,000 IT directors and 1,000 employees throughout four countries, the number of IoT devices on a company's network could be as high as 10 to 20 per employee, with a business often unaware of those devices.

The report, titled "What's lurking on your network: Exposing the threat of shadow devices," found a higher-than-expected number of personal devices, including mobile phones, activity trackers, tablets and laptops. Infoblox refers to these network-consuming gadgets—tablets, smartphones and even smart televisio Businesses Can Have Their Identities Stolen, Too, Experts Warn
A new report from The National Cybersecurity Society (NCSS) published this week warns that business identity theft is an emerging threat for entrepreneurs and executives.

Funded with a grant from the Identity Theft Resource Center and the Department of Justice Office for Victims of Crime, the “Business Identity Theft in the U.S.” report examines how this crime occurs, and what business owners can do to protect themselves and their companies.

Business identities can be used to open card accounts, initiate wire transfers or commit tax fraud. And while small businesses are progressing in their digital transformations, the shift of sensitive data from paper to online systems means public business data can be altered relatively easily by criminals. pymnts.com

Data Security Distracts CFOs from ‘Day Jobs’

Las Vegas mall gets a sassy AI chatbot

True Stories of Face Recognition and Retail Crime
Case 2: The Ticket Switcher

The second episode of FaceFirst's true retail crime series reveals the true story of a notorious retail thief that switched tags between expensive and inexpensive items and then used self-scan machines to steal expensive items. Retail shrink is a $46 billion problem each year, with self-scan fraud accounting for $14 billion in annual losses.

In the latest episode of FaceFirst's True Stories of Face Recognition and Retail Crime series, you'll see how face recognition helped loss prevention pros apprehend this notorious retail criminal. And you'll see how some of the world's major retailers are using face recognition to reduce external shrink by up to 34%.

Episode Presented By

Canadian Connections
Sponsored by Vector Security Network

Trump Trade War Impacting Canadian Retail

#BoycottUSA: Angry Canadians are shopping 'Trump free' after attacks on Trudeau
Prime Minister Justin Trudeau may be taking a “cooler heads” approach to the barrage of insults from U.S. President Donald Trump and his top aides as Canada-U.S. trade tensions thicken, but consumers north of the border are proving less stoic.

Scores of shoppers and travellers are mounting strikes against America’s pocketbook by boycotting U.S. goods and trips to the States. On Twitter, hashtags including #BuyCanadian, #BoycottUSProducts and #BoycottUSA are spreading tips on using purchasing power to defend Canada’s honour.

Trump’s trade rhetoric turned personal after Trudeau’s closing news conference at the G7 summit in Quebec last Saturday. Trudeau said he had pushed back against the Trump administration’s tariffs on steel and aluminum, and insisted Canada would “not be pushed around” on trade.

In response, one Ottawa man proudly tweeted a photo of a cart of “Trump free” groceries on Sunday. Others are refusing to buy Kentucky bourbon, California wine and Florida oranges, and ignoring major U.S. brands such as Starbucks, Walmart, and McDonalds. ctvnews.ca

Dollarama may be forced to raise prices due to Canadian retaliatory tariffs
against U.S.
Dollarama Inc. may be forced to raise prices on food and other goods imported from the U.S. because of Canada’s plans to impose tariffs in retaliation for American duties on aluminum and steel, the company’s CEO said Thursday.

Neil Rossy said he’s not worried about the discount retailer losing its competitive edge because other Canadian retailers will face the same pressures.

"The customer may suffer if the changes are extreme but they will suffer across all retailers because retailers can only do so much."

Dollarama can’t rule out raising prices but wouldn’t do so on items that aren’t directly hit by higher costs in order to remain competitive, Rossy said. It also has no plans to increase its maximum price of food items beyond $2 or add a higher category of prices beyond $4. financialpost.com

Racial Bias in Retail Stores an Issue in Canada, Expert Says
Canadian retail security expert Stephen O’Keefe said racial bias is relevant now because Starbucks closed all of its stores in Canada for part of the day on June 11 for training and “it’s going to cost them a considerable amount in salaries plus the loss of sales for part of the day.”

“Racial profiling is not legal obviously because you’re protecting a race and class and gender and age and all these things that are protected. We know that racial profiling is bad,” says O’Keefe

“But the way that it happens in the case of retail like Giant Tiger in Winnipeg remember when they were following the aboriginal guy, the reason racial profiling happens is because risk management is about looking at history, looking at trends and about trying to predict the future. And when you do that you create a profile. This is not a bad thing. ... When you get into crossing that line and getting into the negative part of profiling is when you have looked at it and said ‘x per cent of my past arrests are people who look like this’ and whatever the descriptor that you want. Age, sex or colour of skin.”

O’Keefe said the problem is when retailers profile the next person that comes in and in your staff’s mind they have more of a likelihood to be a criminal from your past experience. retail-insider.com

Ottawa vows to make Canada a global leader in cyber security
Ottawa has released its long-awaited update to its national cyber security strategy, promising to better protect Canadians from cyber crime, to respond to evolving threats, and defend critical government and private sector systems. The Canadian program will be created in consultation with industry, SMEs and potential certification bodies.

The government says currently SMEs in Canada are not adequately protected against cybersecurity threats. Approximately 71 per cent of data breaches in Canada involve a small or medium-sized business.

The strategy is rooted in five principles:

● Protect the safety and security of Canadians and our critical infrastructure
● Promote and protect rights and freedoms online
● Encourage cyber security for business, economic growth, and prosperity
● Collaborate & support coordination across jurisdictions & sectors to strengthen cyber resilience
● Proactively adapt to changes in the cyber security landscape and the emergence of new technology.

The government still has to create action plans to execute the strategy.

By supporting advanced research, fostering digital innovation, and developing cyber skills and knowledge, the federal government will position Canada as a global leader in cyber security, the strategy vows. itworldcanada.com

P.E.I. may become first province to ban retailers from offering plastic bags
Businesses would face fines starting January 2020
Prince Edward Island could be the first province in Canada to ban retailers from giving out plastic bags after a private member’s bill passed third reading Friday morning. The Plastic Bag Reduction Act, introduced by Liberal member of the legislature Allen Roach, would eventually prohibit retailers from providing customers with single-use plastic bags, encouraging them instead to sell paper or reusable cloth bags.

The change would come in phases, with retailers beginning to charge customers 15 cents per plastic bag on July 1. The fee would increase to 25 cents in July 2019, before becoming an outright ban in January 2020, after which businesses could face fines for giving away plastic bags. thestar.com

Store Openings in Canada
● Uniqlo to open four new stores in Canada
● Sneaker Concept GRAIL Launches 1st Location in Canada
Impact Kitchen Opens 2nd Location as it Plans Expansion

Dollarama's first-quarter profit rises 7.3% to $101.6 million on higher sales

Lululemon hits record high on revamped stores

(Update) Edmonton, AB: Grisly video of second fatal Mac's store robbery shown at double murder jury trial
In an attack that lasted less than two minutes, Ricky Massain Cenabre was brutally beaten, robbed and shot at close range. An Edmonton jury watched security footage of the violent attack on Cenabre, a Mac’s store clerk, as part of the evidence entered n Friday at the double first-degree murder trial of Laylin Delorme. Prosecutors allege Delorme, Colten Steinhauer and another male are responsible for the deaths of two store clerks.

Already bleeding from his head after being beaten and robbed, the footage played Friday shows Cenabre crouched down behind the till of the Mac’s store as three masked men walk away from him. Cenabre is looking down at the floor when the suspect in the grey jacket suddenly appears on the other side of the counter and stretches his arm across it, shooting Cenabre at close range. Cenabre stumbles and crawls off-screen. edmontonjournal.com

RELATED: Killers stopped for fast food after second Mac's murder and robbery

Windsor, ON: 16-year-old boy charged with robbery, assaulting c-store clerk with a knife
Windsor Police say they have tracked down the suspect wanted for assaulting a convenience store clerk. A 16-year-old boy from LaSalle was identified after police shared a surveillance photo. He's charged with robbery and assault with a weapon. Police said they recovered a knife during their investigation. The robbery happened early Monday morning on Lauzon Road. cbc.ca

Edmonton, ALB, CN: Antiques dealer offers $1,000 reward after thieves break into store with battering ram

Sydney, NS: Judge won't order teens to pay $1M for flare damage at Walmart

Robberies and Burglaries

• C-Store - Windsor, ON - Armed Robbery/Assault
• C-Store - Ottawa, ON - Robbery

Innovators in EAS, Video & RFID

WG Security has made its mark in the industry as the solution provider for chronic shortage problems for many retailers who look to them for answers. Ed Wolfe, Vice President of Business Development for WG, tells us about some of the chronic problems they've helped their customers solve. Learn about the genesis of the Ninja Tag, their 4-alarm WAVE program, and how their ability to remote monitor systems installed with WiFi/GSM capability improves their response to service issues.

Quick Take #2

While the rapidly changing retail landscape presents many challenges for LP executives, there are also many opportunities out there. If you find yourself out of work, Joe and Amber explain why there's plenty of reason to stay optimistic.

e-commerce
Sponsored by The Zellman Group

Is Mobile Device First The Best Defense Against Online Fraudsters?
Can the mobile device be the first — and among the best — line of defense in the battle against data beaches and payments fraud? It’s a point of view that Entersekt, the mobile app security firm, sees emerging as one of the more viable opportunities in meeting data security needs, particularly in the North American market.

It’s a market that Sherif Samy, Entersekt’s SVP of North America, says is a bit more complicated than what exists in the more than 40 countries in which the firm does business. For starters, consider the sheer size of the U.S. market, he said.

“You’ve got thousands and thousands of financial institutions [FI]. You’ve got millions of retailers, you’ve got interesting demographics of consumers,” he told PYMNTS. “You’ve got tech-savvy consumers who want things fast and convenient, and you’ve got the more conservative, older generations that are not willing to adopt technology” as quickly.

As a result, he said, there exists in the U.S. a combination of factors and factions that impact the technology, which can be implemented by financial firms and eCommerce enterprises.

The U.S. is the country most under siege by hackers, said Samy, noting the data breaches and hacks that have happened globally — 60 to 70 percent have happened in the U.S. Thus, of the 2 billion consumer records that are out in the market and floating around on the dark web, a disproportionate number of those come from the U.S.-based consumer. The data is sensitive in nature, such as social security numbers.

Ascertaining that someone is who they say they are becomes a challenge, he added. A range of industry players own different types of data. Efforts to confirm identities requires more of a fragmented approach than exists in other countries. pymnts.com

How Cybercriminals Monetize E-Commerce Fraud
Ecommerce chargeback costs for retailers, the biggest financial hit associated with account takeovers, have now reached $40 billion per year. Fake account creation and gift card cracking, while less well documented, also result in substantial losses.

All three of these attack modes rely on compromised authentication credentials and their rapid monetization. Credential theft carried out on the scale that’s common today requires considerable time and effort, not to mention technical skill. Why do cyber crime organizations persist? One of our customers, Starbucks Director of InfoSec Mike Hughes, has a simple answer. “The risk is so low, and the reward is so high.”

He’s right. The take for a successful bank robbery runs between $5,000 and $7,000 at best. In 2016 there were eight deaths associated with bank robberies. Seven of them were the perpetrator. The same amount of money could be obtained by cracking between 100 and 150 gift cards (at an average value of about $45 per card), and the risk of being caught, much less killed, is almost zero. securityboulevard.com

Online marketplace Etsy soars after increasing the fees it takes from each sale

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

San Diego, CA: Thieves Steal Up to $50,000 in Designer Glasses from Eye Store
A band of veiled thieves made out with tens of thousands of dollars’ worth of designer eyeglasses from a Kearny Mesa optometry shop Wednesday morning. The office manager at New Optix Optometry on Convoy Street thinks the group of four men cased her shop in the days before they broke entry in the dead of night and made away with $30,000 to $50,000 worth of eyewear. Viloria says the four men, in face masks and sweats, smashed through a storefront window with a sledgehammer at around 3:15 a.m. and took several Gucci, Tom Ford, Dolce and Gabbana, Tory Burch and Kate Spade frames. The cheapest of the stolen glasses were valued at around $250, but Viloria said many of the high-end pairs from Tom Ford and Gucci carry tags upward of $400. nbcsandiego.com

Greenville, SC: 15 electronics store employees indicted on fraud charges
Store merchandise came from shoplifters targeting businesses across state
More than a dozen owners and employees at a Greenville electronics store have been indicted in federal court on a charge of conspiracy to commit wire and mail fraud, according to the U.S. Attorney's Office in the District of South Carolina. Reboot, located on North Pleasantburg Drive, is a source for buying, selling or trading consumer electronics and gift cards, according to its website. Greenville County Sheriff's Office deputies, alongside U.S. Secret Service agents, raided the Pleasantburg Drive store in January and seized a number of stolen items, according to an earlier statement from the Sheriff's Office.

"Most of the stolen items came from shoplifters who were victimizing corporations throughout not only Greenville County but the Upstate as a whole," the Jan. 18 statement read. According to the federal indictment, some of the staff knowingly devised a scheme to obtain money under false pretenses. Reboot's manager is disputing the charges. He said there was never knowledge that any of the store's goods were stolen. greenvilleonline.com

Boca Raton, FL: More than 440 pairs of panties stolen from local store

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Retail Crime News

Shootings & Deaths

August, GA: Man and two teens arrested in deadly Chevron gas station shooting
The Richmond County Sheriff's Office has arrested an adult and two teenagers in connection to a shooting at a gas station early Wednesday morning. 27-year-old Tony McGowan was found unresponsive with a gunshot wound at the Chevron Gas Station on East Boundary Street. He was taken to Augusta University Medical Center, where he later died. Later, 19-year-old Mikeem Jackson showed up at University Hospital with a gunshot wound from the same scene. His condition has not been released. Deputies were able to locate and arrest 24-year-old Jatavisa Jones, 16-year-old Kaovion Dickey and 15-year-old Phillip Leach in connection to the shooting. Jones is charged with Murder, Aggravated Assault, Criminal Attempt Armed Robbery, and Possession of a Firearm During the Commission of a Crime. He is being held at the Charles B. Webster Detention Center. The two teenagers are charged with Murder, and being held at the Regional Youth Detention Center. wrdw.com

Denver, CO: C-store robbery suspect in 'grave condition' after shootout with police officer
A police officer who was shot in the leg while responding to a report of a robbery at a convenience store near downtown Denver has been released from the hospital. Police Chief Robert White says two officers on bicycle patrol were in the area when a person who saw the robbery called them over to the store along a busy section of Colfax Avenue near the state Capitol building on Wednesday night. One of the officers exchanged fire with the suspect, who White said is in "grave condition." Two other people who were not involved in the robbery suffered minor injuries during the confrontation, but White did not elaborate. gazette.com

Tulsa, OK: Mental evaluation ordered for man shot while robbing liquor store
He says he "hears voices" and "people are trying to get" him
A man shot while allegedly robbing a liquor store in February will receive a mental health evaluation after he told a judge that he sometimes “hears voices” and believes that “people are trying to get” him. Chief U.S. District Judge Gregory Frizzell ordered Tuesday that Tyrone Lee undergo a mental evaluation after his court-appointed attorney expressed concern that Lee wasn’t able to assist in his defense. Two women were working that night at the family’s liquor store when the man entered the store and told the mother and daughter to hand over money from the cash register. The confrontation ended when Ring and Lee shot the robber, later identified by police as Tyrone Lee, several times. tulsaworld.com

Cincinnati, OH: 1 Speedway worker shot, another hit over head in robbery; suspect on the loose

(Update) Waterbury, CT: DNA Links Man to Fatal Convenience Store Robbery

Robberies & Thefts

Houston, TX: Gunman ambushes gas station employee before opening store
An employee told authorities that as he was opening the store for the day, a man ran up behind him with a gun and told him to deactivate the alarm. The man threatened and assaulted the employee, according to authorities. The man had the employee give him the money in the cash drawers before he left the scene, officials said. He is still on the loose. click2houston.com

Denton, TX: Armed man robs c-store while customers wait outside locked store
A man robbed a Check ’n Go store at gunpoint in the middle of the afternoon Tuesday while customers waited outside the locked doors to the business. The man walked into the store about 3:30 p.m. and pointed a gun at an employee’s head. He demanded money from her, but the employee initially had trouble opening the safe with cash inside, Kizer said. During the delay, the man told the employee to lock the front doors to the business. Multiple customers then gathered outside, Kizer said. The employee eventually was able to open the safe and give the man the cash. When she went to unlock the front door, the suspect told the employee to act as if there was nothing going on, according to the police report. dentonrc.com

Cleveland, OH: Rooftop burglary suspect broke through women’s restroom light fixture, targeted Apple display
On Thursday, June 14, 2018, at approximately 4:31am, an unknown number of suspects gained entry into store 167-Cleveland-OH. The suspects gained entry into the store by breaking a hole through the roof with a pickaxe and going through the women’s bathroom through a light fixture. Suspects ran to the sales floor and proceeded to target MacBook, IPhone and IPad Pro displays. Brooklyn Heights Police Department responded and cleared the store. Store leadership found the display tables emptied and the holes in the women’s restroom. Police made their way to the roof where they found one large hole, ,multiple handprints and footprints, and a pickaxe. Police filed a report with the store, took pictures of the footprints and handprints, and took the pickaxe for fingerprinting. Please contact Asset Protection Investigator Kevin Sciandra at 631-219-1678 if you have any information that can help solve this case. Case submitted by Kevin Sciandra, CFI, Asset Protection Investigator for Best Buy. He can be reached at 631-219-1678.

Springfield, OH: Five business hit with burglaries in four days
Five Springfield businesses have reportedly been burglarized in Springfield over the last few days.
Springfield police are investigating the cases, according to reports, but no arrests have been made. Two Dollar General stores, a steakhouse, a styling gallery and a salon were all victimized. springfieldnewssun.com

Charlotte-Mecklenburg, NC: Police officer faces shoplifting charges for stealing groceries

Laredo, TX: Shoplifting couple swipes $176 in stolen items from store

Grand Terrace, CA: Brothers steal $650 worth of energy drinks from Walgreens

Menomonee Falls, WI: Police seek suspect after retail theft at Kohl’s

Pleasant Grove, TX: Police looking for burglar who broke in through store's roof last month

Credit Card Fraud & Skimming

Murfreesboro, TN: Stolen Credit Cards and Fake ID's Recovered by Police
A card skimmer, a fake ID and multiple credit cards were recovered by police. Authorities pulled two females over shortly after the women allegedly tried to use what was cited as a stolen credit card at a tobacco store. Officers allowed them to use a nearby bathroom, but once they left police decided to search the room. Inside the bathroom trashcan, police discovered credit cards and driver licenses. Inside the car the women were in, police found a card skimmer. McLean claims that a man in Atlanta provided her with the fake driver's license and credit cards. She said the man told her to purchase 50 cartons of cigarettes and that they would be paid $400 for their purchases. wgnsradio.com

WARNING: Philadelphia Police Alerting Public About Rise In ATM Skimmers
According to Philadelphia police statistics, in 2017 detectives recovered 13 skimming devices. Not even halfway through this year and that number is 16. cbslocal.com

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Joseph Park named District Loss Prevention Manager for Heinen's Grocery Store

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The Sr. Director of Loss Prevention will have full responsibility for implementation of loss prevention and shrink reduction initiatives for all stores. This position will require leadership integration with store operations, shrink improvement, merchandising, supply chain, information technology, finance and other groups...

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Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within a major NAD Fulfillment Center, a Retail Distribution Center or a combination of Staples locations...

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Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization’s asset protection and profit improvement initiatives...

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Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization’s asset protection and profit improvement initiatives...

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● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations

● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...

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This job contributes to REI’s success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store...

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How Building Your Team is Like Packing for a Business Trip
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One of the biggest challenges for leaders is getting the right people together on their team that will deliver desired results, develop a strong relationship and positively impact the entire organization. Here's how you can transform any team into a strong, focused and results-achieving powerhouse! Shake it up

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Flexibility and molding to the environment you're in is the first step towards integration and inclusion. In order to be absolutely effective, an executive must first become one with their surroundings and mold to what it is as opposed to expecting them to mold to you. Seeing and hearing those subtle differences is the key and changing to it becomes the objective. Once modified, you then have the freedom to influence change and make a difference.

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