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Chris Rodriguez named Director of Loss Prevention for MedMen
Chris was previously the Director of Loss Prevention and Safety for Guitar Center before taking this new role. He's held a variety of loss prevention positions for various retailers including Goodwill Southern California as Director of Security and Loss Prevention, Corporate Loss Prevention Manager and Loss Prevention Investigator, Sears, Roebuck and Company as District LP Manager and Guitar Center as District Operations/LP Manager. Congratulations Chris!

Vincent Carranza named Facilities Project Manager - Physical Security for Penske Truck Leasing
Vincent was previously the Manager, Asset Protection Corporate Operations for HD Supply for over four years before taking this new role. He's also held other loss prevention roles including Corporate LP Manager and Area LP Manager for Duty Free Americas, Loss Prevention Supervisor and Lead Detective for Macy's, Loss Prevention Supervisor for JC Penney and Asset Protection Specialist for Target. Vincent earned his Bachelors of Science in Criminal Justice from Florida International University. Congratulations Vincent!

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Top Industry News
 

Supreme Court declines to hear 'Making a Murderer' case
Interviewing Technique Stands Up in Courts

Wisconsin officials had urged the Supreme Court not to take the case, telling the court it shouldn't second-guess Wisconsin courts' determination that Dassey's confession was voluntary. Prosecutors noted that Dassey's mother gave investigators permission to speak with him, that Dassey agreed as well and that during the interview investigators used only standard techniques such as adopting a sympathetic tone and encouraging honesty.

Dassey's attorneys, however, say he's borderline intellectually disabled and was pressured into a false confession. They wanted his confession thrown out and a new trial.

While Wisconsin courts ruled Dassey's confession was voluntary, a federal magistrate judge and a three-judge appeals court panel disagreed, saying he should be retried or released from prison. Then, in late 2017, the full appeals court ruled 4-3 that the state courts' determination that Dassey's confession was voluntary was reasonable, meaning no release or retrial. The Supreme Court's announcement it wouldn't take the case left that decision in place.

Editor's Note: The case that put industry-wide and globally taught interviewing techniques under the legal microscope shows the courts supporting the technique by virtue of the full state appeals court ruling the confession was voluntary and reasonable and the Supreme Court declining to hear the case. That legitimizes the technique and process. clickondetroit.com

Leveraging Loss Prevention Solutions to Boost the Bottom Line
How C-stores Can Leverage Loss Prevention Solutions

By Catherine Walsh, Tyco Retail Solutions - 06/25/2018
The implementation of an integrated security approach can help c-stores reduce shrink with more actionable insights into the sources of shrink.

The cornerstone of current convenience store security, video surveillance, can have a lot more functionality and improve operational efficiencies when connected to other new or existing systems, including fire and intrusion security systems, remote monitoring, and traffic-counting analytics.

Digital video technology allows retailers to recognize and record shelf-sweep activity, while identifying facial images of suspects to provide superior image quality in real-time. Following theft incidents, the video can be used in forensic analysis while dealing with incidents and investigations big or small, like a late-night armed robbery at a store located on a dimly lit street. The technology can connect with exception-based reporting and case management systems to collect data on committed crimes and further assist law enforcement. Read full article  csnews.com

The New Blue Light Zone
LPRC in the News & Making a Difference
Retailers experimenting with blue lights to deter drug use

Colored bulbs cast an eerie blue glow in the restroom of a convenience store where people who inject heroin and other drugs have been seeking the relative privacy of the stalls to shoot up.

The blue lights are meant to discourage drug users from shooting up in store bathrooms because the blue glow from the light bulbs makes it harder for someone to see their veins when trying to inject a drug.

Read Hayes is a University of Florida researcher and director of the Loss Prevention Research Council (LRRC), a retail industry-supported group. The LRRC conducts research to develop crime and loss control solutions for the industry. LRRC is now looking at the lights' effectiveness.

"The hardest-core opiate user still wants to be accurate. They want to make sure the needle goes in the right spot," said Hayes. The whole purpose of the blue light bulbs is to "disrupt that process" and force drug users to go somewhere else to use their drugs, he added.

One retailer participating in the experiment is Turkey Hill Minit Market, a 260-store chain based in Lancaster, Pennsylvania. It's one of two convenience stores and a supermarket chain working with LRRC to field-test the blue bulbs. Hayes says the while the field-testing is still in its infancy, the initial feedback from stores has been very positive, reports ABC News.

Questions over the use of blue light bulbs

According to CNBC, some earlier studies questioned the deterrent effect of blue light bulbs. People who use opioids told researchers they'd shoot up in blue light if it meant avoiding withdrawal symptoms.

Early results of experiment are encouraging
Since Turkey Hill began using the blue light bulbs in 20 of its stores six months ago, "we're not finding hardly anything anymore," said Matt Dorgan, the chain's asset protection manager. "It's a pretty dramatic reduction. We haven't had a single overdose." digitaljournal.com abcnews.go.com

Lack of Testing Hampers Crisis Preparedness
Companies that think they are prepared to respond to a crisis may not be as ready as they believe, according to a survey released Wednesday by Deloitte Global.

While 90% of the respondents expressed confidence in their organization’s ability to address major trouble, the survey of 523 senior executives involved in risk, crisis management and business continuity found just 17% said their organization tested its crisis planning. Sixty percent said their organization faces more crises today than 10 years ago.

Lack of testing could be a matter of resources, management focus or a failure by the board to ask management whether they examined the assumptions made in their crisis planning.

“In many cases boards focus on what management tells them to focus on,” said Mr. Dent. “The board may not be spending sufficient time evaluating or even asking questions around crisis preparedness.”

“It’s not the plan itself that is important, it’s the process of planning that is important because it educates the management team in how to respond to a crisis no matter what that crisis is,” said Mr. Dent. wsj.com

The boycott-Trump movement has resurged
An anti-Trump movement is calling for the boycott of these 24 retailers

More than two years into Trump's presidency, the movement to boycott retailers that do business with the president's family is going strong.

Retailers such as Nordstrom and Gilt dropped Ivanka Trump's fashion line as the movement to boycott gained momentum last year.

However, 24 companies - including Macy's, Amazon, and TJ Maxx - still sell Trump-branded products.

Shannon Coulter, a brand and digital strategist, started the #GrabYourWallet hashtag in October 2016 to encourage people seeking a way to take concrete action against Donald Trump to boycott companies - large and small - that do business with his family.

While Coulter has remained steadfast in her quest to encourage the other 62 retailers, nonprofits, and even a movie produced by Harvey Weinstein to ditch Trump products, the issue has peaked once more among consumers and activists.

In June, the shoe retailer DSW sent an email to a shopper that claimed it would end its partnership with Ivanka Trump shoes, Racked reported. The Ivanka Trump brand denied this.

Now, 24 retailers remain, spanning from huge names like Amazon and Macy's to smaller companies like Wegmans and Filene's Basement. businessinsider.com

Here's the list:

Macy's Hudson's Bay Dillard's
Bloomingdale's Marshall's, TJ Maxx, and Winners 6pm
Zappos Lord & Taylor Bluefly
Amazon and Whole Foods Bed Bath & Beyond and Buy Buy Baby Burlington Coat Factory
HSN Walmart Filene's Basement
Overstock.com Belk Wegmans
Ross Century 21 Perfumania
Saks Off Fifth Build.com Stein Mart

 


NRF's Global SmartBrief Today & U.S. Smart Brief Friday
"What the world could be with facial recognition technology"
The Key: Setting Best Practices

Technology experts say facial recognition could someday replace the chip in credit cards, likes and dislikes could be analysed by complex biometric algorithms and individualised pricing would be the norm. That's also a world where the system could go wrong, identifying even Mother Teresa as part of a vast criminal conspiracy. Read best practices. stores.org

Editor's Note: It's critical for LP/AP and IT Security executives to be aware of what the various media outlets, especially the NRF and RILA, are publishing for their industry-wide and global readers. Understanding their position and how they're presenting a particular subject or technology and how often, is vital to know during the adaptation phase of any technology industry-wide. And while facial recognition is the hot topic right now, we're very much in the infancy stages of its acceptance and possible wide usage. Stay informed and use every piece of evidence you can find. Just a thought GD.

Police in 31 Sates - Use Facial Recognition With License Databases - Spurring Privacy Concerns
Thirty-one states now allow law-enforcement officials to access license photos to help identify potential suspects.

Police in the small Maryland city of Hagerstown used a cutting edge, facial recognition program last week to track down a robbery suspect, marking one of the first such instances of the tactic to be made public.

In the process of identifying a possible suspect, investigators said they fed an Instagram photo into the state’s vast facial recognition system, which quickly spit out the driver’s license photo of an individual who was then arrested.

This digital-age crime-solving technique is at the center of a debate between privacy advocates and law-enforcement officials: Should police be able to use facial recognition software to search troves of driver’s license photos, many of which are images of people who have never been convicted of a crime?

Thirty-one states now allow police to access driver’s license photos in facial-recognition searches in addition to mug shots, according to the Center on Privacy and Technology at the Georgetown University Law Center. Roughly one in every two American adults—117 million people—are in the facial-recognition networks used by law enforcement, according to a 2016 report by the center. wsj.com


Amazon Contractors Pay $1.9M - Settles Warehouse Conditions Lawsuit in Los Angeles
Employees at a Los Angeles-area facility used by several retailers alleged unpaid work, unsafe conditions and retaliation.

A leading logistics contractor and a group of staffing companies agreed to pay as much as $1.9 million to resolve allegations of wage-and-hour violations and retaliation at a Los Angeles-owned storage facility that houses Amazon.com products, among others. bloomberg.com

DG GO in 10 Stores Going to 100 in Q2
Dollar General Pilots Mobile Checkout App
Reducing Labor Costs - Add-On Purchases - Real-Time Interaction

DG Go, according to its description on the Google Play store, is a shopping app that lets users scan and pay for products they select directly from their phone, allowing them to skip the checkout line altogether. It's available for both Android and iOS devices.

Although multiple grocers have introduced or expanded mobile checkout within the past year, reaction from consumers has been a mixed bag. While both Kroger and Meijer have rolled out scan-as-you-shop technology in stores, Walmart has pulled back: Following launch and expansion of its Scan & Shop technology earlier this year, the Bentonville, Ark.-based mega-retailer pulled the plug on the initiative last month.

Macy’s expanded its program and Urban Outfitter is testing the technology at its New York City flagship. progressivegrocer.com retailwire.com

Amazon has already begun automating its white-collar jobs
"Hands Off the Wheel" & Amazon Market Place Eliminating White-Collar Jobs

The company launched a pilot project called “hands off the wheel” that automated demand forecasting and negotiating prices with vendors, and the rise of the Amazon Marketplace, where vendors can bypass Amazon’s buyers and sell their wares directly on the site on their own.

“Computers know what to buy and when to buy, when to offer a deal and when not to,” Neil Ackerman, a former Amazon executive who now manages the global supply chain at Johnson & Johnson, told Bloomberg. “These algorithms that take in thousands of inputs and are always running smarter than any human.” qz.com

Cal-OSHA Issues Warning
Flash Report:
Red Flags All Over California

Summer is officially here and with it comes warnings from authorities that workers could be in danger if employers don’t take proactive steps to prevent heat illness.

The National Weather Service has issued heat warning for many parts of California starting today, and excessive heat warnings for some areas. Temperatures are expected to rise to 110ºF in some parts of the Sacramento Valley, for instance. In the desert areas of Imperial and San Diego counties, they will soar as high as 114.

NWS also has issued red flag warnings for fire danger in the East Bay hills and the North Bay mountains in the Bay Area, where memories of last October’s devastating wildfires are still fresh.

The advice to employers is simple: If you have employees working outdoors, you should have an effective heat illness prevention plan in place and train your workers on it. Make sure those toiling outside have plenty of fresh, cool water – workers need to drink at least a quart an hour. You must encourage employees to drink water.

Additionally, you must provide shade when the temperature reaches 80 degrees, or when employees request it, and if an employee is in danger of developing heat illness, they must be allowed to take a rest in the shade until their symptoms disappear.

Other important elements of the heat illness standard are having emergency procedures, including effective communication with workers in remote areas; designating employees at each worksite to call emergency medical services if someone starts to develop heat illness; and keeping a close eye on workers who have been on the job for two weeks or less. oshatoday.com

Las Vegas, NV: 24 hours no more: Some Las Vegas stores closing early
Las Vegas has always been considered a quintessential 24-hour city, a place where anything done at 3 p.m. can also be done at 3 a.m. But in recent years, some round-the-clock discount stores, supermarkets and pharmacies have been cutting back their hours and closing overnight. The reason, according to retailers and analysts: Fewer late-night customers, an increased threat of shoplifting and competition from online retailers such as Amazon. lasvegassun.com

Japan: Yahoo Auctions joins National Shoplifting Prevention Organization
Yahoo Auctions, the pioneer of inter-individuals online trade in Japan, is collaborating with non-profit national shoplifting prevention organization Manboukikou.jp to prevent transactions of stolen goods. Initially, the marketplace will glean information on burglaries of high-priced books from major bookstores, verify them against the listings on the platform and report theft incidence to the police, according to a news statement. In future, it will expand this cooperation to other products, study shoplifting tactics and conduct research on trends of theft products on the Internet. Yahoo Auctions (or Yahuoku, as it is known in Japan) is the second marketplace to join the anti-shoplifting organization after Mercari. aimgroup.com

Wegmans Food Markets, Rochester, New York, is America’s favorite grocery retailer
Publix, Trader Joe's, Aldi, H-E-B round out the top five of annual survey. chainstoreage.com

The newest episode of LPRC’s CrimeScience covers investigations & interrogations
The 8th episode of the Loss Prevention Research Council's podcast, CrimeScience, is now available. This episode features co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK), along with featured guest David Thompson (Wicklander-Zulawski & Associates) as they discuss investigations, interrogations, false confessions and much more!

Access all episodes so far through the "Podcasts" app on your iPhone or through Google Play Music!

iOS:
https://apple.co/2GEFlvV
Android: http://bit.ly/2rWVVno

If you would like to provide feedback or get involved with the podcast, please contact kevin@lpresearch.

New VPLP to be named this week

Director of Safety & Compliance - Sam's - Walmart Division - Bentonville, AR Asset Protection

NACS State of the Industry Report of 2017 Data Now Available

Orlando airport first to use face scanners for all international flights
 

 

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and doesn't filter retail's reality
  




eBay Global Asset Protection
Partnerning with Retailers Offensively Against Crime and Theft (PROACT), since 2007

Former police officer suspected of selling $300k worth of stolen goods on eBay

A former Wichita Falls Police Department officer is suspected of spearheading a theft and money laundering ring, enlisting family members to help peddle stolen goods as far away as South Korea.

Scott Bradley Higgins, 54, of Wichita Falls has been charged with organized retail theft over $300,000, a first-degree felony, and money laundering over $300,000, also a first degree felony, in connection with incidents from Jan. 1, 2017, through June 18, 2018.

The crime ring deployed drug addicts to swipe expensive vacuum cleaners, power tools, hot water heaters, wifi devices and more from retailers in Wichita Falls and the Dallas-Fort Worth area to be peddled on eBay and Amazon, according to a detailed arrest affidavit written by a Wichita County District Attorney’s Office investigator. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.




Spotlight on StopLift

 

From Spotting Terrorists to
Preventing Shrink

StopLift Founder Shows How Artificial Intelligence Helps Stop Shoplifters

  

CAMBRIDGE (CBS) - Theft is a huge problem for retailers, particularly in grocery stores where customers use self-checkout lanes. According to the Loss Prevention Foundation, stores that operate on a thin margin, have to sell dozens of items to make up for just one that was stolen.

In an effort to solve that problem, Malay Kundu tapped into his knowledge of visual technologies. "I used to develop facial recognition systems to look for terrorists in airports," he told WBZ-TV.

But instead of terrorists, Kundu is now looking for un-scanned items at grocery checkouts and other retail stores. His Cambridge Company is called StopLift and the owner of Vicente's grocery store in Brockton is a big fan.

"It has saved us a good amount of money," said Brian Vincente. Vicente's store has a loss prevention room filled with dozens of cameras watching every checkout aisle and the entire store. It would be impossible for the human eye to keep a close eye on all of them at once. That's where the computers come in.

"Our software is analyzing the video and it is also looking at what's actually being rung up on the checkout. It's comparing those and it can tell when you are trying to give yourself a deal," Kundu said.

The program can catch a number of different ways both self-checkout customers and cashiers cheat the system. Kundu pointed to video of a woman ringing up bags of potato chips using the produce lookout system, paying just the price of loose carrots, which is considerably cheaper than the chips.

According to Kundu, when stores spot an issue they will approach the customer and politely ask if they need help using the self-checkout system. StopLift is used at hundreds of checkouts in stores across Massachusetts and thousands around the world.

Read the full story by WBZ-TV (CBS Boston) here.





Study Exposes Employee Negligence as Top Information Security Risk to U.S. Businesses
Vendors Cause 28% of Data Breaches

With one-third of working adults in the U.S. admitting to potentially risky behavior at work, employee negligence poses major security concerns for U.S. businesses. That is according to Shred-it's State of the Industry Report, which exposes information and data security risks currently threatening U.S. enterprises and small businesses and includes survey findings from the Shred-it Security Tracker, conducted by Ipsos. 

When assessing the cause of data breaches, the report found that employee negligence or accidental loss is a main cause. Nearly half of C-Suite Executives (C-Suites) (47 percent) and Small Business Owners (SBOs) (42 percent) reported that human error or accidental loss by an employee was the cause of a data breach. Additionally, one in four C-Suites (28 percent) and one in five SBOs (17 percent) reported human error or accidental loss by an external vendor caused their organization to suffer a data breach. 

"The study's findings clearly show that seemingly small habits can pose great security risk and add up to large financial, reputational and legal risks," said Monu Kalsi, Vice President, Shred-it. "For companies looking to better protect their data, smart information security begins with giving employees access to smart information security practices and training. Through consistent training and education, businesses of all sizes can take back ownership of information security and create a more security-minded work culture among their employees." securitymagazine.com

Losses due to BEC scams are escalating
Despite falling down on the list of most often reported Internet-facilitated crimes, Business Email Compromise/Email Account Compromise is still the type of crime that results in the biggest losses.

In fact, according to the numbers released by the FBI’s Internet Crime Complaint Center (IC3), the victims of those crimes lost over $676 million in 2017. Compared to the 2016 numbers (over $360 million), that’s an increase of nearly 88%.

“Business Email Compromise (BEC) is a scam targeting businesses working with foreign suppliers and/or businesses regularly performing wire transfer payments. Email Account Compromise (EAC) is a similar scam that targets individuals,” the IC3 explains the difference between the two.

But, since these scams are carried out by fraudsters compromising email accounts through social engineering or computer intrusion techniques to conduct unauthorized transfer of funds, and the techniques used in the BEC and EAC scams have become increasingly similar, the organization tracks these scams as a single crime type.

$1.42 billion of reported losses. helpnetsecurity.com

Major funding round underscores growth of aisle-scanning bots
Bossa Nova Robotics, a developer of robots designed to scan aisles for out-of-stocks and to measure sales performance, has raised $29 million in new funding. This brings the company's total funding to $70 million. The company said the capital will be used for software research and development, hiring and international expansion. 

"Dozens" of Walmart stores began testing Bossa Nova robots last fall, according to CNBC. Bossa Nova says it's working on customizing its systems to work with a variety of different retailers.

Walmart hasn't disclosed whether or not Bossa Nova's aisle-scanning helpers are saving it money. But the company has expanded the robots to additional stores, which is a good indication they're benefiting the retailer.  
 
Bossa Nova isn't the only robot to make its way down the grocery aisles. For example, Schnucks Markets has Tally, created by Simbe Robotics, while Food Lion has deployed Marty. Like Bossa Nova's technology, these "assistants" also sweep the aisles to identify out-of-stock items. retaildive.com


Big Data in the Cloud: Avoiding Vendor Lock-in
More enterprise application and big data vendors are pursuing a cloud-agnostic strategy -- supporting AWS, Microsoft Azure, and Google Cloud. Big data platform provider Hortonworks is taking that strategy one step farther.

Avoiding vendor lock-in has become a major concern in the cloud era. If you deploy your infrastructure in one vendor's public cloud, say Amazon AWS, what will you do if the service fails to meet your standards or if the prices increase? What if the features you need are no longer supported?

Sure, there are a couple of other big public cloud providers -- Microsoft Azure and Google Cloud. And more vendors are making sure that their technologies are supported across multiple public clouds. But it can be complicated and time consuming to move your applications and data from one cloud to another. Don't expect the public cloud vendors to make it easier. They don't want to lose your business to a competitor.

"We've kind of joked that it's easy to get data into the cloud, but really hard to get it out." informationweek.com

Massive CIA Hacking Tool Leak: Ex-Agency Employee Charged
In March 2017, one of the biggest leaks in the history of the CIA came to light when WikiLeaks began releasing thousands of agency secret documents, revealing the CIA's offensive malware tools and practices. WikiLeaks called the document dump the "Vault 7" archive.

On Monday, the U.S. Department of Justice charged a former CIA officer, Joshua Adam Schulte, 29, with stealing the attack tools in 2016 and giving them to WikiLeaks. govinfosecurity.com

China increases its surveillance state
China plans to add bio-recognition technology to subways and to install RFID chips in vehicle windshields.

Apparently, China doesn’t believe it has enough surveillance yet to count as a dystopian hell, as there are plans to add bio-recognition technology to subways and install RFID chips in vehicle windshields.

This goes beyond a person having their face scanned in order to be issued toilet paper at a historical park because visiting the Temple of Heaven is a choice; most people cannot choose to simply stop going to work. People living in Beijing and commuting to work via the subway are about to be subjected to bio-recognition tech. It is estimated that over 10 million people ride the Beijing subway every work day.

The bio-ID system coming to the Beijing subway system will include facial recognition cameras and palm scanners, according to China Daily. The purpose of deploying the technologies is theoretically to speed up passenger flow.

Reuters added that the face scanner would recognize people’s faces, “potentially allowing them to bypass normal ticketing channels, while the palm scanner would enable some people to swipe their hands to get through ticket turnstiles.” csoonline.com

Kroger ranks among nation’s top employers for tech pros

1.7 Million Phishing Emails Blocked in June: Barracuda Networks




 

Change Management

From Jobs to Teams to Realignments & Initiatives

Mike Lamb, VP of AP, Kroger

While managing change has always been a critical function for every executive, in today’s retail environment, it has never been more critical. Change is guaranteed, and how you manage it will determine how far you go and how far you get.

Over the last five years, Mike Lamb, Vice President of Asset Protection for Kroger, has successfully navigated and managed the change process at three of the biggest AP positions in the industry. He’s done it with skill, finesse, political savvy, and a touch of humility that everyone can learn from. In this LPNN interview, he shares some of his thoughts on managing change.

Episode Sponsored By:


Quick Take #9

Morgan Harris, Senior Director of Enterprise Solutions for ADT/Protection 1, chats with Amber and Joe about ADT's "Owners Club", the evolution of the industry, and why understanding the human element is still important with technology.





e-commerce
Sponsored by The Zellman Group

The Fashion Law
Is Amazon an Antitrust Lawsuit Waiting to Happen?

This spring Ella Moss sued Amazon. Not only was had Amazon allegedly infringed its trademark by way of its Ella Moon private label due to the similarity of the two names and their respective offerings, the Los Angeles-based fashion brand argued in its complaint that Amazon was doing something else: It was actively prioritizing Ella Moon products over Ella Moss ones in its website’s search results – and based on Moss’s allegations, Amazon is likely doing this for countless other brands’ products, as well, in regards to the nearly 7,000 private-label products it is currently offering.

By creating brands that are offering goods that not only look alike but are similarly named and priced, Ella Moss alleges that Amazon is banking on the likelihood that consumers will be confused as to the source of Amazon’s Ella Moon products and will likely think that the Ella Moon wares are connected to or otherwise endorsed by Ella Moss. But even more problematic, as the New York Times pointed out this weekend, is Amazon’s careful practice of “optimizing word-search algorithms, analyzing competitors’ sales data, [and] using its customer-review networks — to steer shoppers toward its in-house brands and away from its competitors.” thefashionlaw.com

How Amazon Steers Shoppers to Its Own Products
The company now has roughly 100 private label brands for sale on its huge online marketplace, of which more than five dozen have been introduced in the past year alone. But few of those are sold under the Amazon brand. Instead, they have been given a variety of anodyne, disposable names like Spotted Zebra (kids clothes), Good Brief (men’s underwear), Wag (dog food) and Rivet (home furnishings).

Furthermore, in an effort to incentivize shoppers to sign up for the Amazon Prime program certain of Amazon’s private-label products, such as its Goodthreads men’s khakis or Wag’s salmon-and-lentil dog food, can be purchased only by Prime customers. nytimes.com

Counterfeit products popping up on Amazon, eBay
Customs Stepping Up Inspections

At ports and maritime terminals around the country, U.S. Customs and Border Protection officers spend each day inspecting shipping containers boxes and looking for counterfeit goods.

Clothing, electronics, shoes, jewelry and purses are counterfeiters’ favorites. In the Northeast, officials use one of four giant warehouses -- each nearly the size of two football fields -- as staging areas to go through daily shipments.

Nationally, the number of seizures by customs has risen every year since 2007 and jumped by 25 percent in 2015. According to a recent report, USCBP officers seized $1.2 billion worth of counterfeit goods in 2017, down slightly from $1.38 billion worth of goods in 2016. The bulk of the fake items come from China and Hong Kong. Once counterfeit products are found, the seized shipments are destroyed. clickorlando.com

A Rough Map To The New World Of Online Sales Taxes

U.S. Supreme Court e-commerce tax ruling is bad news for ‘mom-and-pop’, not Amazon

Shopify to run ecommerce cannabis sales within BC

Destination Maternity e-commerce sales up 43% in Q1

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent




ORC News
Sponsored by Auror
 

Anchorage, AK: 14 arrested in Fred Meyer Retail Detail Operation
On 6/22/18, officers with the Patrol Division, Community Action Policing (CAP) and the Investigative Support Unit (ISU) partnered with Fred Meyer (7701 Debarr Rd.) for another undercover Retail Detail operation in tandem with Operation Midnight Sun. Officers arrested 14 people for various felony and misdemeanor charges. More than $570.00 in stolen merchandise was recovered by the team. The arrests included outstanding felony and misdemeanor warrants as well as misconduct involving controlled substances, misconduct involving a weapon, and resisting arrest. alaska-native-news.com

Holton, KS: Suspects arrested in third Holton Walmart theft in three months
The Jackson County Sheriff's Office said they have three suspects in custody Saturday morning in the third theft at the Holton Walmart in three months. Following the report of the June 15 theft, Sheriff Tim Morse released photos of the suspects taken at the Walmart, as well as a black Ford car believed to be used in the theft. Two previous theft arrests of five Missourians total were made a week apart from each other in March and April, in a suspected theft ring where the group allegedly ran an eBay store selling stolen electronics from the Holton Walmart. ksnt.com

Norwood, MA: Police seek 2 suspects in $2,000 theft from Stop & Shop
Police in Norwood are asking for the public’s help in identifying two suspects who allegedly stole from a Stop and Shop. The suspects have been accused of stealing $2,000 worth of merchandise from the grocery store on June 10. whdh.com

Nashville, TN: French, Romanian Men Arrested For ID Theft In Tennessee; 32 fake debit cards recovered
The men, identified as Dragos Diaconu (who had a French passport) and Daniel Gargarita (who had a Romanian passport), were charged with identity theft trafficking, felony theft, and criminal simulation. Detectives said they believe the two used debit-type cards encoded with information of innocent people to steal money from bank accounts. Police said $5,224 in cash and 32 debit-type cards were found in their vehicle. newschannel5.com

Lakeland, FL: Shoplifting suspect stuffs $2,790 worth of Victoria's Secret underwear down his pants
Two thieves stolen almost $3,000 in underwear from a Lakeland Victoria’s Secret, police said. On June 2, the man and woman duo were seen in surveillance video entering the store at Lakeside Village, located at 1479 Town Center Drive, between 7:40 p.m. to 9 p.m., according to the Lakeland Police. In the video, it appears the female suspect was the lookout, as the male suspect empties a drawer full of underwear by sticking it down his pants. Then, they are seen exiting with $2,790 worth of undergarments, police said. fox13news.com

Williamstown, Melbourne, Australia: Three women work together to hit a small Boutique for hundreds in merchandise
The Store’s Owner urges other retailer to share video/ information to combat thieves. To the thieves the Owner says, “get a real job”. yahoo.com

South Africa: ‘Shoplifter’ pulls tin after tin out of her trousers – revealing nearly 11lbs in hidden baby formula
Woman was caught shoplifting the incredible haul from a shop in South Africa. Stuffed six 1.7 pound tins of baby formula and six packs of cheese down trousers. Some have criticized decision of security guard to shame woman for stealing. dailymail.co.uk


Retail Crime News
 

Shootings & Deaths

Baton Rouge, LA: One woman arrested in connection with Cortana Mall shooting
Blanca Marisol Munoz, 39, was charged with (principal to) Aggravated assault with a firearm after asking her husband to bring a gun to the scene. Officers of the Baton Rouge Police were dispatched to a shooting incident at Cortana Mall Sunday June 24. According to officials, the call came in around 6:30 p.m. that evening regarding two people who opened fire at one another. Witnesses say the gunfire stems from a confrontation inside of the Dillard's between two customers in the check out line. BRPD says there are no known injuries and both suspects fled the scene before officers arrived. brproud.com

Orland Park, IL: 2 dead in apparent murder-suicide outside suburban PF Chang’s
Orland Park Police said a 59-year-old man shot a 45-year-old woman as she sat in the driver's side seat of an SUV. He then turned the gun on himself. Police said the pair is not from Orland Park; they were not married. wgntv.com

Holdenville, OK: Deadly drive-by shooting outside Grocery Store
One man is dead after a Sunday drive-by shooting in front of a grocery store in Holdenville. The Oklahoma State Bureau of Investigation say the shooting occurred in front of Pruett's Grocery store. One person was injured during the drive-by and another person was killed. okcfox.com

7-Eleven Store Owner shot twice during Armed Robbery; critical condition

Miami Gardens, FL: Police Name Suspect In Shooting Outside Family Dollar


Robberies & Thefts

Aurora, IL: Burglars crash vehicle into Versace store at outlet mall
The “smash-and-grab” burglary occurred around 3:40 a.m. Monday in the 1600 block of Premium Outlet Boulevard. A white, newer model sedan and a red SUV drove through the courtyard area of the outlet mall and the sedan drove through the front doors of the Versace store, police said. Several people exited the vehicles, entered the business and stole an unknown amount of items, police said. chicagotribune.com

Bakersfield, CA: Good Samaritan helps stop attempted robbery at Valero gas station

UK: Manchester: Man used scissors to rob McDonald's, KFC and Wilko during violent four day crime spree


Arson & Fire

Chicago, IL: Man charged with arson at three stores, damaging $1M in clothes; Walmart & Walgreens hit
A man damaged $1 million worth of clothes in one of three fires he set at stores in the span of three weeks on the North and Northwest Sides. Miller, a convicted arsonist, is accused of using a lighter to start the fires at a clothing store in Avondale, a Walmart in Hermosa and a Walgreens in Lake View, prosecutors said at his initial court hearing Sunday. Officers arrested Miller three days later at another Walmart. He had a light-blue “Bic” brand lighter with him, the report says. suntimes.com

Eastlake, OH: Terminated Walmart Employee starts a Fire as he leaves the Store
On June 23rd Eastlake Police and Fire Departments were dispatched to Walmart for a fire inside the store. A store manager used two fire extinguishers and extinguished the fire which started in the fabric aisle. Upon arrival, smoke was observed inside the store. The store was then evacuated and Eastlake Fire Personnel made sure the fire was out. An investigation revealed that an employee had just been terminated and was suspected of starting the fire. The ex- employee had left the store prior to officers arriving on scene. Walmart Loss Prevention assisted officers with obtaining video surveillance of the suspect and the subsequent fire. The suspect later came to the Eastlake Police Department and turned himself in. The suspect will be charged with Aggravated Arson. facebook.com

Philadelphia, PA: Firefighters Battle Blaze At Burger King Restaurant In Northeast Philadelphia; no reported injuries

Chippewa Falls, WI: Wow Distribution Center reported $10,000 in smoke and fire damage; electrical fire

Milton, WV: Major Fire Reported at Milton Flea Market


Counterfeit

Santa Barbara County, CA: Traffic stop leads to alleged counterfeit ring bust
Deputies found drugs and counterfeit materials in her car, including: methamphetamine, a stack of washed U.S. currency, partial forged, and fully-forged $100 bills, as well as items used to make counterfeit bills. During the investigation, deputies learned that she was on her way to a hotel in Thousand Oaks. They alerted the Ventura County Sheriff's Office. When deputies arrived at the hotel, they found Lauren Freeman, 31 of Santa Ana, and Jordyn Naona, 35 of Dana Point. Freeman was found to be on probation. Deputies searched the room and found several partial and fully-forget bills, as well as a computer and printing materials. ksby.com


Sentencings, Arrests & Charges

Muskegon County, MI: Robber suspected of terrorizing string of store clerks sentenced

San Diego, CA: Man Believed to be “Skinny Bandit” Arrested and Charged

Jackson County, MO: 19-year-old charged with murder after shooting near gas station

Cayman Islands: 12 years for robbery at Mitzi’s Fine Jewelry

 


Robberies and Burglaries
Sponsored by
Scarsdale Security Systems

Bakery – Tulsa, OK – Burglary
Casey’s General – Lincoln, NE – Armed Robbery
C-Store – Youngstown, OH – Armed Robbery
C-Store – Detroit, MI – Burglary
C-Store – Joplin, MO – Armed Robbery
C-Store – Bloomington, IN – Armed Robbery
C-Store – Charlotte, NC – Armed Robbery
C-Store – Phoenix, AZ – Robbery
Dollar General – Darlington County, SC – Robbery
Dollar Tree – Glenmont, NY – Armed Robbery
Family Dollar – Portsmouth, VA – Armed Robbery
FedEx Office – Brentwood, MO – Armed Robbery
Gas Station – Fairfield, CT – Robbery
Ice Cream Shop – Tulsa, OK – Burglary
Little Caesar’s – Carlisle, PA – Armed Robbery
Mighty Taco – Buffalo, NY – Armed Robbery
NAPA – Shreveport, LA – Burglary
Pet Store – South Beloit, IL – Burglary
Skate Park – Sacramento, CA – Burglary
Tavern – Granada, MN – Burglary
T-Mobile – Lincoln, CA – Robbery
Valero – Bakersfield, CA – Armed Robbery
7-Eleven – Philadelphia, PA – Armed Robbery/Shooting
7-Eleven – Springfield, MA – Armed Robbery

Daily Totals:
17 robberies
7 burglaries
1 shooting
0 killings



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Sr. Director Loss Prevention
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The Sr. Director of Loss Prevention will have full responsibility for implementation of loss prevention and shrink reduction initiatives for all stores. This position will require leadership integration with store operations, shrink improvement, merchandising, supply chain, information technology, finance and other groups...


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The Regional Loss Prevention Manager is responsible for protecting the assets of the company utilizing existing LP and Store Operations processes. This position is part of the Loss Prevention Department and reports to the Director of Loss Prevention...


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The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate TUSA stores and franchise store operations to improve the safety and training processes...



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Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization’s asset protection and profit improvement initiatives...


Loss Prevention Analyst
Richmond, VA

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization’s asset protection and profit improvement initiatives...


Field Loss Prevention Manager
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● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations

● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...


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One Rule Every Manager Should Live By In Order to Manage Well
It's pretty common for leaders to delegate tasks to their team so that they are able to get more important things done. However, you should follow these rules before you turn that task over to your employee, that will help you be a better leader, and your team work efficiently. Try it yourself first

Want to Be the Type of Leader People Will Remember For Life? Do the 1 Thing Most Bosses Hate the Most
Most organizations operate on a pyramid, but in order to really get high-performance from your team, and to keep motivation high, managers must lead from the bottom up instead of the top down. Here's why. Serve employees' needs first

Last week's #1 articles --

How Playing with LEGOs Can Actually Make You a Better Leader
We all loved these toys as kids - creating anything we wanted out of these colorful bricks, but did you know that LEGOs can also make you a better leader? This lesson with a group of MBA students can be applied to any organization's team and leadership. Teams are like Lego bricks

Does Your Team Love Coming to Work? Follow These 7 Strategies to Make Sure
Studies show that an engaged workforce leads to increased productivity. Keeping your team engaged can make all the difference to success, and these are the seven strategies you want to use to keep a high-performing team! Keep your cool


Tip of the Day
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Managing your career upwards requires a vision of where you want to go and how you're going to get there. Other than personal performance, one of the primary factors is who you know and how you develop those relationships. Everything you read talks about managing relationships around you in your current role, but the real key is the relationships you have outside your role or your company and not just in the LP community but with successful operators outside your current scope. If you expect to truly excel in your career, you've got to expand your contacts and develop them as you would the operator beside you. Obviously, this can be difficult and slow to progress. But give it some thought and set some goals of meeting new executives and expanding your circle. Because one person, one contact, can make a difference and you never know who that might be.

Just a Thought,
Gus
Gus Downing

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