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Moving Up
Sponsored by Agilence
 

Andy Stofanik promoted to Vice President of Operations, Safety and Loss Prevention for Floor & Decor
Andy was previously the Vice President of Safety and Asset Protection since 2017, and before that he was the Senior Director of Safety and AP for Floor & Decor. Prior to joining the Floor & Decor team, Andy spent over 18 years in various loss prevention, asset protection and operations roles for The Home Depot, including Director of Loss Prevention, Corporate LP Manager of Training and Development, Senior Regional LP Manager, Regional Director of Operations, Regional AP Manager and Divisional LP Manager of Investigations and Training. Andy earned his Bachelors of Science degree in Criminology from Florida State University. Congratulations Andy!

Chip Chiappetta promoted to Senior Regional Loss Prevention Manager for Sephora
Chip previously held the position of Regional Loss Prevention Manager for Sephora for over two years. He's held a variety of loss prevention and investigations positions during his 14+ years in the industry including Regional LP Manager - Northeast Region for DSW Inc. and District Director LP, Regional Director of Investigations and Security Director for Macy's. Congratulations Chip!

Submit Your New Corporate Hires/Promotions
or New Position
 


Top Industry News
 

Allied Universal Acquires U.S. Security Associates
Allied Universal, a leading security and facility services company, today announced that it has reached an agreement to acquire U.S. Security Associates (USSA) from Goldman Sachs Merchant Banking Division (GSMBD), further building on its position as a leading player in the security services industry. This transaction includes the acquisition of Andrews International, the global arm of USSA.

Based in Roswell, Georgia, USSA has operations in the United States and internationally, with revenues in excess of $1.5 billion and more than 50,000 employees. This acquisition is expected to increase Allied Universal’s national presence and customer service capabilities and will also enhance Allied Universal’s presence in Canada, as well as expand its footprint to Central America and the United Kingdom. USSA also provides Allied Universal with a sizable consulting and investigative division and event staffing business, StaffPro. The combined organization will provide unparalleled and comprehensive security solutions to its customer base around the globe.

Allied Universal, a leading security and facility services company with over 160,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa.

The transaction is expected to close by late third quarter of 2018, subject to customary regulatory approvals. globenewswire.com

Straight From OSHA
Workplace violence: Who is at highest risk and what steps to take
Five of Top Ten Categories Are in Retail

Homicides One of Leading Causes of Job-Related Deaths

Violence of threat or violence has become more common in today’s workplaces. It includes violence against workers that can be brought by employees, customers, family members of employees, etc.

About 2 million workers are victims of workplace violence each year. It can strike anywhere and no one is immune. Some occupations/businesses carry a greater risk than others. Following are the categories identified by the Occupational Safety and Health Administration as those at increased risk and more vulnerable. Of special note is that retail jobs overall fall into 5 of the top ten categories.

Do you work in a high-risk category?


● Workers who deal with money with the public
● Workers who deliver passengers, goods, services
● Those who work alone or in small groups
Those who work late hours, at night and early morning
● Those who work in high-crime areas

● Workers in health care, social services and others who have extensive contact in community settings or homes
● Community workers like gas, water, electric representatives, cable, phone, installers, etc.
● Letter carriers
● Retail workers
● Taxi drivers


Workplace violence can occur inside or outside the workplace and can range from verbal abuse to physical assaults and homicide. Homicide is one of the leading causes of job-related deaths. 

What can employers do to help protect employees? oshatoday.com  Read full article on page two



Brought to you by ALTO Alliance

Prop 47 - California's Need for an ORC Law - Makes LA Times
California doesn't need to roll back its criminal justice reforms to do a better job fighting crime

In the statute books, California has changed sentencing policies to make them more rational and just, and to ensure that costly prison beds are used for only the most serious criminals. On the ground, though, police and prosecutors have been slow to update their practices, and that has gotten in the way of their ability to fight crime. There are sensible fixes — not rollbacks of landmark sentencing reforms, but new laws that can provide guidance and valuable tools to crime fighters.

One of them deals with shoplifting.

Here in California, though, store owners complain of being hit by a rash of shoplifting. As a result of Proposition 47, some frustrated prosecutors say, thieves tally their booty on calculators to be sure they don't hit the $950 limit in any single trip to the store, then come back the next day for another haul.

But other states have more sophisticated laws that recognize the problem of organized retail theft. California doesn't currently have such laws.

Truth be told, it may not actually need them, because even under current laws, savvy prosecutors can add up the value of stolen goods in order to bring felony charges. But they don't. A statute directly on point — showing the way for police, prosecutors and judges to bring felony charges in cases of multiple thefts — would help.

Prisons are still crowded, but not so much that serial shoplifting can't be charged as the serious crime that it is. A bill to make it easier for prosecutors to tackle organized theft, AB 1065, has moved through the Legislature but needs a final push in the Senate to make it to the governor's desk.

Store owners hurt by shoplifting have been receptive to some of the anti-reform pushback, but like other Californians, they would be better served by better local practices and better laws that respond to real problems, like organized retail theft. Some such thefts currently dismissed by police as misdemeanors can and should be treated as felonies. And, by the way, police, prosecutors and courts that currently don't even bother with misdemeanors in general ought to do so, and lawmakers should pave the way with other carefully crafted laws. latimes.com


LP Wearing Body Cameras Across The Pond
British supermarket chain Asda issues security staff with personal CCTV devices

Shop workers have being given body cameras to fight a rising tide of violence in stores. Asda has become the first supermarket in Britain to issue security staff with personal CCTV devices to record thuggery and abuse.

Bosses have hailed the £1.5million scheme a success, with a 34 percent drop in attacks at their worst-affected branches.

About 250 retail workers were verbally or physically assaulted every day last year – a 25 percent rise on the previous year.

The Asda bodycams launched in 286 stores are worn like a lanyard with the store logo and a message reading: “Safety and security recording.”

Asda says the cameras are not switched on permanently and are used as a deterrent. Video is relayed to the supermarket’s head office in Leeds and can be used to help police prosecute offenders. mirror.co.uk

Walmart accused of 'legalized shakedown' after alleged shoplifting
at Portage store
Chicago Tri. Writer Tries to Link Restorative Justice with Civil Demand

Chicago Tribune writer picks up on a shoplifting case in a Portage, Indiana, Walmart and proceeds to try to parallel it with Indiana's restorative justice case where the Indiana Attorney General Curtis Hill issued a formal opinion earlier this year against the store’s deferment practice, which also is in use by other retailers across the country.

Walmart’s Staheli noted, “We are simply pursuing what’s called civil demand and recovery based on Indiana state statute.” While there was no prosecution, the individuals were still subject to civil recovery fees, he said. chicagotribune.com

Outsourcing Security Has Big Implications for Business Travel at Smaller Firms
The Future of Duty of Care - Automation & Chatbots

Not every company can afford a dedicated security director. There are services out there, though, that are evolving to offer more automated security solutions that aren’t just for multinational corporations and global operations.

The past few years have drawn the security challenges faced by global business travelers into sharp focus. Whether it’s the rising tide of female travelers, or the growing ranks of frazzled but ambitious millennials, safety and security should be a major concern when a company designs its travel policy. Often, though, it can take a backseat to practical considerations or financial limitations.

Automation is the future of duty of care in corporate travel, according to McIndoe. Instead of simply handing employees a card with an emergency number, digital systems are available that provide travelers with travel and risk information on demand.

“Companies now understand they are actually protecting people and travel is just a modality, especially our larger clients,” said McIndoe. “Those companies are understanding this is a convergence of security, business continuity, and crisis management. Travel is a supporting actor in an overall program to protect their people. We now deliver an integrated risk management platform. Maintaining location awareness of employees is an important aspect of what we provide so they can determine if there is a threat.

”The future of corporate travel security will be defined by platforms rather than a variety of individual products like insurance that are added to specific trips. Artificial intelligence and chatbots will be used to anticipate traveler needs and provide them targeted information about their trips to better inform their choices on the ground. skift.com

Confronting Implicit Bias in NYPD
"Fair & Impartial Policing" Training For Entire NYPD

While explicit bias remains part of the fabric of life in the United States, elected leaders and chiefs of police have increasingly focused on what is often called implicit bias, inherently unintentional yet more pervasive.

In policing, the consequences of such bias can be dire. If officers rely on stereotypes instead of facts, routine encounters can escalate or turn deadly.

This year, the New York Police Department began a training program focused on implicit bias that is one of the pillars of the de Blasio administration’s ongoing police reform efforts. It will run through next year, and all members of the department will be trained as part of a $4.5 million contract with Fair and Impartial Policing, a Florida company that has emerged as a leading provider of such training. nytimes.com

CVS Issues Apology after Chicago Woman is Accused of Forging Coupon
Camilla Hudson wanted to use a manufacturer’s coupon at CVS on North Broadway on Friday night, but a manager who said he’d never seen a coupon like that called the police, she said in a Facebook post.

In the video, the manager, identified as Morry Matson, is seen shaking as he speaks with police on the phone. While describing Hudson to police, he calls her African-American to which she responds “I’m black. Black isn’t a bad word.”

Matson is running for 48th Ward alderman. Hudson said in her post that there were three officers who showed up in response to Matson’s call, and she spoke with them before leaving the store.

Hudson said in a Facebook message that CVS Regional Director Joe Haas ‘‘apologized profusely’’ after the incident. She later wrote that Facebook had taken down the original viral post because it violated a policy, but she reposted the video. suntimes.com

Papa John's Boots founder out of the chain's office
Launches Special Committee to Deal With The Fallout

In under a week, John Schnatter has gone from being the face of Papa John's to being its biggest downfall. Since then, Papa John's has removed Schnatter's face from the company's logo and marketing materials. Now, it has booted him out of its office completely.

In a statement released to the press on Sunday, the company announced that it had launched a special committee to deal with the fallout. The committee agreed to terminate Schnatter's sublease in the Papa John's office, which he used while serving as the company's chairman.

While he was the company's CEO, his statements about the NFL dragged Papa John's into the middle of a polarizing debate, garnering backlash on the left and support on the right. Papa John's announced in late December that Schnatter was stepping down as CEO and would be replaced by Steve Ritchie.

Schnatter also came under fire in 2012 for saying the Affordable Care Act could be "lose-lose" for Papa John's franchisees and employees. The backlash was swift, with many promising to boycott Papa John's in response to Schnatter's comments. businessinsider.com

Tallahassee, FL Academy Sports Manager fired for stopping gun theft gets job back
Crouch spoke to the head of the Texas-based outdoors store Friday and has been reemployed, according to his attorney. “I am pleased to report that the head of Academy Sports + Outdoors stores spoke with Mr. Crouch and offered him his job back and Mr. Crouch accepted,” his attorney Ryan Hobbs said.

A company spokeswoman confirmed Crouch's reemployment but had no further comment. Earlier, she said he was fired in accordance with corporate policy after he tackled a suspect who was attempting to run from the store with a .40-caliber handgun and several boxes of ammunition. tallahassee.com

U.S. Retail Sales Advance for Fifth Month, May Revised Up
U.S. retail sales rose for a fifth month in June and figures from May were revised upward. Eight of 13 major retail categories showed increases.

The Good - Health & personal care stores up 2.2%, biggest since 2004. Restaurant sales up 1.5%, and building material stores up 0.8%.

The Bad - Down 1.8% at department stores, the biggest since 2016; and a 2.5% decline at clothing retailers, the most since February 2017.
bloomberg.com

Prime Day Is Becoming a Shopping Event for Retailers
Riding on Amazon's coattails

The number of retailers offering Prime Day deals on its platform rose from 27 in 2016 to 119 in 2017, and 54% planned to hold sales during this year's event. Department store Macy's has been holding "Black Friday in July" sales, while online electronics retailer Newegg is launching a four-day "FantasTech" sale today. Target is getting into the act this year with discounts across multiple product categories. emarketer.com

While News Outlets Call it The Great Blunder
The Daily's Calling it the Greatest Mistake in Years - That Everyone Wants to Copy
The Build-A-Bear Pay Your Age Payoff

"Build-A-Bear's brilliant idea to boost store traffic ended up inciting mobs," stated in retaildive.com. And every news outlet was like slamming Build-A-Bear. While Chuck-e Cheese and a few others copied them instantly. Tell me a CEO in America right now that wouldn't want this problem. You've got to wonder if Build-A-Bears CEO's apology was sincere, after ringing up sales numbers they've never seen before. Aww to have such a problem. I say do it again just be prepared for it. Just a thought Gus Downing

Now Build-A-Bear's started "Count Your Candles"
Customers can come in to build a bear during their birthday month and pay only the amount of their age. businessinsider.com


Protect the Paws: A K-9 Cause

Meet Tom & Colleen Stein: People Who Are Fundamentally Making a Difference

By Brett Ward, CFI
Divisional Vice President - Business Development & Client Relations
Wicklander-Zulawski & Associates


Every so often you have a moment that brings you back to what the world doesn’t highlight enough – positive community involvement. Something that restores your faith in people and reminds you that all the negativity portrayed by the media doesn’t wipe away the handful of those bringing positive into the world. Those storing their treasure where it counts.

I received a note from a friend of mine the other day and experienced one of these moments. We’re very proud of our CFI’s and the code of ethics they abide by, both within the walls of their professional life and beyond. Thomas Stein, CFI, is one of these guys. My relationship with Tom goes back 15+ years when he was running the LP department for HMS Host. As Tom progressed through different assignments in his career, he continued to bring education to his teams knowing the difference it will make. I have personally worked with Tom’s teams dozens of times throughout his assignments, and often received feedback from his people on how much they appreciate Tom’s desire to provide them the tools they need to be successful. Tom leads by example. That’s what leaders do – they hire up, and then equip their team.

When I learned of Tom and his wife Colleen’s latest act of kindness, I felt compelled to share. Tom and his wife are fundamentally making a difference in their community and, at WZ, we embrace individuals who strive to achieve more. As an organization WZ follows 16 Fundamental Statements that describe our values, behaviors, principles, and practices that are the foundation of our culture and recognizes individuals who demonstrate the characteristics.

Tom’s actions with Protect the Paws are exemplary, and consistent. They touch on so many of the fundamentals the WZ Team lives by. They have been donating bullet proof vests to police departments anonymously for 10+ years. In 2015, the organization Point Blank introduced them to a non-profit organization in Miami called Protect The Paws, A K-9 Cause. Since Sept of 2015, they have facilitated the donation of roughly 32 custom made, Level II bullet proof vests for K-9 Officers throughout the states of Florida, Ohio and, this month, 14 vests will be donated to agencies and departments throughout Maryland.

Read more here.


Last week's #1 article --

AP Leader Mark Stinde Joins Fox & Friends to celebrate 7-Eleven Day & Discuss 'Operation Chill'

7-Eleven VP of AP Mark Stinde stopped by Fox & Friends on Wednesday to discuss 'Operation Chill' and celebrate 7-Eleven's 91st birthday with free Slurpees.

Operation Chill, started over 20 years ago in Philadelphia, brings law enforcement together with the communities they serve by rewarding children for good behavior. When a kid commits a good deed, police officers give them a "ticket" for a free Slurpee. Stinde says they've given out millions over the span of the past two-plus decades.

"So far, since '95, we've given out 21 million coupons," he told Fox News. "1.4 million coupons this year with over 1,100 police agencies engaged."

"In any way we can engage the law enforcement community in our stores, and really working with them as a partner - this is a great program for us to do that," Stinde added.


Click here for more of our coverage on 7-Eleven Day and Operation Chill.

  

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Study Says US Firms Are Too Confident About Their Cybersecurity
More than 65 percent of US firms in survey by FICO and Ovum say their protection is either above average or consider themselves a “top performer.”

In addition, says the survey,

● 68 percent of US firms surveyed said they are better prepared for data breaches than their competitors — up from 60% last year
● Of the eight regions surveyed, Canadians were more likely to rate their firm a top performer for cybersecurity
● Power and utilities providers respondents in the US were the most confident, or least realistic, with 86 percent rating their firms above average or top performers
● Financial services respondents were the least confident, or most realistic, with 60 percent rating their firms above average or top performers


“These figures point to the fact that many firms don’t know how they compare against to their competitors, which could lead to an under-investment in cybersecurity protection. Based on the survey results, many organizations would be surprised by what an objective view from the FICO Enterprise Security Score could tell them about their relative levels of cyber risk.” securitymagazine.com

Editor's Note: Over confidence is the number one path to failure and no one ever really knows exactly where their competitors are at a specific time. And if they do then there's a leak and 95% of the time the competitor finds out about it and quickly plugs it. And even in this age of industry accepted and expected data sharing it doesn't mean they've told you everything. Especially where their weaknesses are. Because that's the one thing they have to keep secret.

FBI: Business E-mail Compromise The 12 Billion Dollar Scam
This Public Service Announcement (PSA) is an update and companion to Business E-mail Compromise (BEC) PSA 1-050417-PSA posted on www.ic3.gov. This PSA includes new Internet Crime Complaint Center (IC3) complaint information and updated statistical data for the time frame October 2013 to May 2018.

The BEC/EAC scam continues to grow and evolve, targeting small, medium, and large business and personal transactions. Between December 2016 and May 2018, there was a 136% increase in identified global exposed losses2. The scam has been reported in all 50 states and in 150 countries. Victim complaints filed with the IC3 and financial sources indicate fraudulent transfers have been sent to 115 countries.

Based on the financial data, Asian banks located in China and Hong Kong remain the primary destinations of fraudulent funds; however, financial institutions in the United Kingdom, Mexico and Turkey have also been identified recently as prominent destinations.

The following BEC/EAC statistics were reported to the IC3 and are derived from multiple sources, including IC3 and international law enforcement complaint data and filings from financial institutions between

October 2013 and May 2018: Domestic and international incidents: 78,617
Domestic and international exposed dollar loss: $12,536,948,299


The following BEC/EAC statistics were reported in victim complaints where a country was identified to the IC3 from October 2013 to May 2018:

Total U.S. victims: 41,058
Total U.S. victims: $2,935,161,457
 ic3.gov

How to Structure an Enterprise-Wide Threat Intelligence Strategy
Concealment - Swapping IP's & Profiles

The ever-expanding range and diversity of cyber threats make it difficult for organizations to prioritize their offensive and defensive strategies against attackers. From malware, ransomware, and other attacks coming from the outside, to insider threats and system vulnerabilities from within, today's expanded attack surfaces cut across the whole enterprise landscape — and that means an enterprise's threat intelligence strategy must address the entire IT ecosystem.

What's needed is a new approach to operating on the Internet that makes use of managed attribution techniques, including data obfuscation, identity and location masking, and multiple levels of encryption and authentication to reduce and virtually eliminate the attack surface. In other words, an ideal threat intelligence strategy would not only protect data from breaches but also protect data in the event of a breach. Both goals can be achieved.

Anonymity and Managed Attribution
Anonymity is an important component. This is where technology is used to conceal your identity, location, and details about the device you are using as you conduct threat intelligence. Managed attribution takes things a step further, not only hiding your identity and location, but actually making it appear as if you are someone else operating from somewhere else — a soccer parent in Manitoba, say, instead of a systems analyst in Arlington, Virginia.

Further, organizations need to manage both the technical and personal side of user identities. Technical attribution might involve a virtual desktop that's clean and separate from the data on an actual device; there are even systems that frequently and randomly swap IP addresses at the point of presence. Personal attribution, meanwhile, involves multiple profiles that can be swapped out as quickly and easily as signing in and out of the platform. Suddenly, the soccer parent in Manitoba becomes a street merchant in Madrid.

Securing Data for a Secure Future darkreading.com

SOCs Use Automation to Compensate for Training, Technology Issues
Executives and front-line SOC teams see human and technology issues in much different ways, according to two new reports.

A recent study by Exabeam resulted in the 2018 State of the SOC Report which has sections on how SOCs are built and staffed, and how employees at various levels of the organization see the SOC. In key areas, people at different organizational levels have very different views of the issues that exist.

"In terms of importance, upwards of 62% of people who work in the SOC see inexperienced staff as a key pain point," says Stephen Moore, vice president & chief security strategist at Exabeam. "Only 21% of those at the C-level think that this could be an issue." 

The divide is important, as indicated in another report, the 2018 State of Security Operations report, published by Micro Focus. According to the report, among the factors credited with improving SOC operations are the continuity and retention of key security personnel, and insight into the applications, data, systems, and users most likely to impact customers. That insight may be compromised when executives and front-line personnel have radically different views of the security landscape. darkreading.com

 



True Stories of Face Recognition
and Retail Crime
Case 3: The Philly Fanatic

The third episode of FaceFirst's true retail crime series tells the true story of a notorious organized retail criminal with a clever scheme. He fills an inexpensive cabinet with high-priced items and then uses double-sided tape to ensure that the cabinet stays closed during checkout. Retail shrink is a $46 billion problem each year, but face recognition can reduce retail shrink by up to 34%.

By using face recognition, loss prevention pros were able to see that this criminal had been stealing from the store every 1-2 days. How did face recognition save the day? Watch this episode of FaceFirst's True Stories of Face Recognition and Retail Crime to see how this felon was brought to justice.

 Episode Presented By



 

GOLD SPONSOR

Cloud-Based, Data-Driven
Retail Solutions

Tyco Retail Solutions, part of Johnson Controls, is a leading provider of analytics-based Loss Prevention, Inventory Intelligence and Traffic Insights for the retail industry. Their retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands, as well as a full suite of building technology solutions. Tony D'Onofrio, Chief Customer Officer for Tyco Retail Solutions, talks about Tyco’s latest innovations, the trends shaping retail, and the new technologies that excite him the most.
 


The Zellman Group’s Stuart Levine Talks ORC, Travel Hacks & More

In this wide-ranging "Quick" Take, Stuart Levine, CEO of The Zellman Group, covers everything from gift card fraud to airport travel to his “5-minute tip.”




e-commerce
Sponsored by The Zellman Group

Internet Retailer projects Prime Day sales will jump 67%
Internet Retailer projects shoppers will spend $4.04 billion on Amazon during its fourth annual Prime Day this year, which will begin July 16. That’s a 67% jump from the Internet Retailer-estimated $2.41 billion in sales on Prime Day last year (held on July 11, 2017). In the U.S., shoppers are expected to spend $2.50 billion, Internet Retailer estimates.

There are several factors driving the projected 67% increase. For one, Prime Day will span 36 hours this year, six hours longer than last year’s 30-hour sale. In the U.S., the sale will start at 3 p.m. Eastern on July 16. Prime Day will also extend into Whole Foods Market stores, where Prime members will receive an extra 10% off a selection of products. Amazon acquired Whole Foods last summer. digitalcommerce360.com

Amazon Now Has Nearly 50% of US Ecommerce Market
This year, the online shopping juggernaut will capture 49.1% of the market, according to eMarketer’s latest forecast on the top 10 US ecommerce retailers, up from a 43.5% share last year. Amazon now controls nearly 5% of the total US retail market (online and offline).

Amazon will generate $258.22 billion in US retail ecommerce sales this year, up 29.2% over last year. Amazon’s Marketplace sales will represent an increasingly dominant portion of its ecommerce business—68.0% this year, compared with 32.0% for Amazon direct sales. By the end of 2018, sales generated from Amazon’s Marketplace will be more than double that of Amazon’s direct sales in the US.

Computer and consumer electronics is the leading product category for Amazon, with sales of $65.82 billion in the US this year, representing more than a quarter of its retail ecommerce business. emarketer.com

The top 10 U.S. online retailers are...
Amazon is on pace to capture 49.1% of the market, up from a 43.5% share last year, according to eMarketer’s latest forecast on the top 10 U.S. e-commerce retailers.

Amazon’s closest competitor is eBay, with 6.6% of the market, followed by Apple (3.9%) and Walmart (3.7%). The Home Depot (1.5%), Best Buy (1.3%), QVC Group, Macy’s and Costco (1.2%, respectively), and Wayfair (1.1%) round out the top 10. chainstoreage.com

Swarovksi Gets Injunction In Online Counterfeiting Battle
An Illinois federal judge on Thursday granted Swarovski AG a preliminary injunction and preserved its access to more than 250 alleged counterfeiters' online operations to advance the jeweler's trademark suit over allegedly knockoff products. law360.com

Target going head-to-head with Amazon's Prime Day with summer sales

Albertsons showcases organic brands in new Instacart e-store
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent





ORC News
Sponsored by Auror
 

Volusia County, FL: Shoplifting’s rise in Volusia-Flagler makes criminals rich, adds to price of goods
Shoplifting is more than a spur-of-the-moment crime, it’s a criminal enterprise with cash rewards and scores of people are doing it because it’s low risk, making recruitment easy. Today in Volusia and Flagler counties, entire criminal networks are being funded by the spoils from shoplifting.

There is big money in stealing from big box stores. At the lowest level the “boosters” or in-store thieves are usually drug abusers getting their fix while the organizers of the theft rings, in some cases pawn shop owners, are getting rich, experts have said. Retailers are losing tens of billions of dollars per year from widespread shoplifting and they are passing down those losses to their customers, according to industry research. Meanwhile, law enforcement agencies are either too overwhelmed to take on the epidemic or still in the dark about how serious the problem is, said retired detective Scott Frantz, who for years headed the organized retail crime unit at the Daytona Beach Police Department.

Solutions aren’t being pursued with the appropriate urgency. That’s because the problem, Frantz said, is so monumental. “The tentacles from this go out in every direction,” he said. “It’s just incredible.” Volusia and Flagler law enforcement agencies saw a steady increase in retail theft calls from 2010 to 2016. That six-year span saw annual totals jump from 2,837 to 4,184, according to data collected by The News-Journal. Capt. Brian Henderson, commander of investigations at the Volusia County Sheriff’s Office, also thinks the problem has been overlooked for too long. news-journalonline.com

Trenton, NJ: Over 30 shoplifting trips will cost man a handful of years in prison
David Peterson seemed to have perfected hauling expensive power tools out of home improvement stores in lower Bucks County, Pa. without paying for them, and then getting them and himself into a waiting car before store security or arriving cops could catch him. Every few days, from May to September, Peterson struck. Chain saws, generators, leaf blowers and weed wackers - sometimes two at a time. He was so consistent, store loss prevention officers got to know him and his methods by sight. After a theft, when the rolled back security video footage, they knew within seconds it was him, court papers say. By September, he'd done over 30 heists, stolen over $20,000 in loot, and had a growing pile of warrants for his arrest from several police agencies. Now he's paying for it in prison time. Peterson, 36, admitted in Bucks County court Wednesday to his summer of shoplifting. A judge sentenced him to 18 months to 5 years in prison. nj.com

U.S. Postal Inspectors arrest suspect in High End Credit Card Fraud; over $109,000
According to a United States Postal Inspection Service report, Pham—a Garden Grove resident already on probation for earlier identity theft crimes—used stolen credit cards in February, March and April to steal merchandise worth $109,000. The postal investigation alleges that Pham used victims’ credit cards for high-end purchases. In Las Vegas, he spent $28,000 at Audemars Piguet, $29,000 at Cartier, $2,600 at Hermes and $17,000 at Chanel, according to Matthew Markowski, a postal inspector. Markowski also saw footage of Pham at South Coast Plaza, one of Southern California’s ritziest shopping malls, where he spent $14,000 at Louis Vuitton and $11,000 at Dior. ocweekly.com

Charges pending for Belk employee for theft of ‘tens of thousands’ in merchandise over the years
Charges are pending against a man in connection with the theft of perfume and other merchandise possibly worth tens of thousands of dollars from the Belk department store in Wilkesboro over the last several years. The suspect admitted taking the merchandise while he was working at the Belk store, said Investigator Chris Handy of the Wilkesboro Police Department. Handy said he is awaiting certain information from a Belk Loss Prevention officer to determine what charges to file. journalpatriot.com

Anoka County, MN: Claire’s employee accused of stealing over $2,200 in merchandise
Dearest Yah Guannue, 18, is accused of stealing as much as $2,200 in merchandise from the Claire’s in Blaine’s Northtown Mall while employed there. Guannue worked at Claire’s from October 2017 to February 2018 when the store received a video from another employee of Guannue taking merchandise without paying for it and giving it to her sister, according to the criminal complaint. hometownsource.com

Wilkes-Barre, PA: Two arrested in major shoplifting incidents this week at Kohl’s
Arkia Gibson, 45, allegedly stole nine pairs of jeans, two purses and four women’s tops from the department store Thursday. Police said the merchandise totaled about $796. At the time of her arrest, officers discovered that Gibson had two outstanding warrants for arrest. It was the second major shoplifting incident in two days at Kohl’s. On Wednesday, Jose Melecio, 28, was arrested for allegedly stealing $1,017 in merchandise, including jewelry. He was captured a short time after driving away from the store, authorities report. timesleader.com

Wareham, MA: A woman was arrested After She Shouted for Police to do so
Wareham Police say Sarah Kearley, 32, was detained by loss prevention personnel at Stop & Shop on. Thursday. Kearley had apparently tried stealing over $580 in merchandise before she was apprehended. When police arrived at the scene, Kearley began to scream "arrest me, arrest me" while she was in the checkout area. Police arrested Kearley and charged her with shoplifting, disorderly conduct, and disturbing the peace. wbsm.com

Stamford, CT: Music Store Employee arrested for $2,000 Refund theft; awaiting warrant on 2nd employee for $20,000 theft

Riverbank, CA: Second suspect in $1,600 theft from Target in Riverbank arrested

Chesterfield County, VA: Police seeking woman in $1,000 theft of merchandise from Macy’s

Wichita Falls, TX: Police arrest 3 women from GA, FL and NY for $700 Victoria's Secret theft from Sikes Senter Mall

Crestview, FL: Man with active warrant arrested for $600 Walmart theft


Retail Crime News
 

Shootings, Kidnapping & Deaths

Brooklyn, NY: Video released of suspects fleeing Brooklyn Mall shooting
Police on Sunday released surveillance footage of several suspects wanted in connection to a shooting that injured three people — including two innocent bystanders — on the busy Fulton Mall in downtown Brooklyn. The gunfire erupted on Fulton Street near the intersection of Gallatin Place at about 1:45 p.m. on Friday, police said. A 31-year-old man was shot in the leg, a 28-year-old man was shot in the hand and a 27-year-old woman was grazed on both her arms in the shooting, authorities said. All three victims are expected to survive. nypost.com

Stanislaus County, CA: Police hail store clerk as ‘true hero’ after helping woman escape alleged kidnappers
Police credited a “quick-thinking” gas station clerk in California for helping a woman escape a group of men who allegedly kidnapped and sexually assaulted her. Police in Stanislaus County, California, called the clerk, Savannah Pritchett, “a true hero” on Saturday after she helped a panicked customer a few days earlier when the woman said she had convinced her kidnappers to stop so she could use the restroom. Surveillance footage from the scene on Wednesday showed Pritchett sneaking the victim a cellphone to call the police and locking her inside the store’s bathroom just moments before the alleged kidnappers walked in. Police arrived with their guns drawn shortly after and arrested Anthony Sandoval, 18, and another suspect. Two of the suspects were taken into custody at the scene and two other suspects were arrested later on, the department said. sandhillsexpress.com

Passaic, NJ: Pizza deliveryman shot and killed
A pizza deliveryman was found shot after a crash while making a delivery in New Jersey early Sunday. Police received a call at about 2:17 a.m. about a motor vehicle accident near the ShopRite grocery store in Passaic. When they arrived, authorities found a 27-year-old man unresponsive inside his vehicle, which struck a tree. The victim suffered a gunshot wound and was pronounced dead at the hospital. Investigation determined the victim was a working pizza delivery driver who may have been shot while making a delivery in the Clifton area before crashing his car a short distance away in Passaic. pix11.com

North Myrtle Beach, SC: Shot fired in Walmart parking lot, no injuries, no arrests


Robberies & Thefts

South Tucson, AZ: Would-be Robber beaten by Restaurant Employees
A would-be robber in Arizona gets more than he bargained for when he tried to rob a south Tucson restaurant Wednesday. Security video shows 20-year-old Jerry Evans Madril enters the Minidito restaurant. Armed with a knife, Madril demands money from employees. However, the workers were not intimidated. At least six of them attacked the man, subduing him until police arrived. Madril did manage to cut one employee with a box cutter, requiring 16 stitches. The attacker, who suffered minor injuries, is now facing multiple charges including armed robbery and aggravated assault. fox13news.com

47 guns stolen from Memphis pawn shop; $10,000 reward offered

Kay Outlet in the Napa Premium Outlets, Napa, CA reported an Attempted Burglary on 7/15, store damaged, no merchandise loss

Kay Jewelers in the Orchard Crossing, Fort Wayne, IN reported a Grab & Run on 7/12, items valued at 16,899

Peoples Jewellers in the Scarborough Town Centre, Scarborough, ON CN reported a Distraction Theft on 7/10, items valued at $16,496

Piercing Pagoda in the Lloyd Center, Portland, OR reported a Grab & Run on 7/14, items valued at $699


Credit Card Fraud

San Luis Obispo, CA: Police seeks Credit Card Fraud suspect; spending $13,000 at Dick’s, Bed Bath, Best Buy and Apple

Corvallis, OR: 9 People arrested/ under investigation in $1M Credit Card Fraud to fund a Cannabis Club

Dublin, Ireland: 5 Men Busted in Stolen Credit Card Operation; thousands of Euro’s of merchandise recovered


Sentencings & Charges

Madison, WI: Two Miami men sentenced in $180,000 Credit Card Fraud; prison terms of 3 to 9 years

Dauphin County, PA: Dad claims he robbed six C-Stores to get money for sick son, judge sends him to state prison 6 to 12 years

North Carolina man sentenced to 32 years for dollar store robberies

 


Robberies and Burglaries
Sponsored by
Scarsdale Security Systems

Bullets & Mullets Clothing – Antioch, TN – Burglary
C-Store – Walton County, FL – Burglary
C-Store – Manchester, NH - Armed Robbery
C-Store – Bolivar, MO – Armed Robbery
Circle K – Phoenix, AZ – Armed Robbery
Coin Shop – Santa Rosa, CA – Armed Robbery
CVS – Holland Township, MI - Armed Robbery
Dollar General – Riley, IN – Armed Robbery
Dollar Tree – Piney Flatts, TN – Armed Robbery
Family Dollar – Augusta, GA – Armed Robbery
Family Dollar – Muscatine, IA – Robbery
Gas Station – Perkasie, PA – Armed Robbery
Gas Station – Lansing, NY – Armed Robbery
Gas Station – Plainfield Township, MI – Armed Robbery
Gas Station – Lauderhill, FL – Robbery
Pharmacy – New Rochelle, NY – Armed Robbery
Restaurant – South Tucson, AZ – Armed Robbery
Subway – Johnson City, TN – Armed Robbery
Vape – Wayne, MI – Burglary
Walgreens – Tulsa, OK - Armed Robbery
Walmart – Kilgore, TX – Robbery
7-Eleven – Denton, TX – Armed Robbery
7-Eleven – Stow, OH – Robbery
7-Eleven – Philadelphia, PA – Armed Robbery

Daily Totals:
21 robberies
3 burglaries
0 shootings
0 killings



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How to Handle the Friction in Feedback
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Tip of the Day
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The e-mail world may have sped up the world and allowed people to communicate virtually instantly, but it's not the forum to resolve issues between people. If anything, the freedom an email offers insofar as the ability to write whatever best suits your points and usually with an added pinch of sarcasm may, in fact, deepen the crevasse and cause more harm. It's much easier to write in solitude than to face your intended recipient and their immediate response. So the next time you receive one of those OMG emails, think twice before responding because you never know who else may be reading and, after all, if you truly want to resolve an issue with a person, you need to do it the old fashion way -- face to face.

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Gus Downing

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