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August 6, 2013

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News Brief
Sponsored by WG Security Products, Inc.

Jim Stephens was named Director of LP for DD's Discount Stores. Prior, Jim was working at Target as their Senior GAP TL- Investigations R300 for three years. He has been with Target for over 20 years, also as their District Assets Protection Team Leader, Group Assets Protection Team Leader, District Operations Specialist, and Executive Team Leader Assets Protection. Jim also served in the United States Army. He earned his Bachelors of Arts degree in Criminal Justice from the University of West Florida. Congratulations Jim!

Nearly Sixty Percent of Consumers Did Not Purchase a Product Because of Difficult Merchandise Security Measures  MeadWestvaco Corporation, a global leader in packaging and packaging solutions today unveiled findings from its Retail Security Solutions Study, which explores consumers’ perceptions of common retail security measures, like clamshells and pull cards, their level of satisfaction with those measures and the impact they have on consumers’ path to purchase. The results indicate that the types of security measures retailers and brand owners implement to protect products from theft can have an overwhelming influence on how consumers interact with those products, as well as brand impressions and purchasing behavior. (Source businesswire.com)

New fraud-fighting service using behavioral intelligence and patterns of past behavior to prevent online crime launched in US
ReputationManager 360 is iovation’s latest fraud stopping device that enables a business to adapt what fraud indicators it looks for, tuning it to address a dynamic fraud environment. It combines several existing business rules into a single rule, using the “and,” “or” and “invert” functions, which results in more precise control to identify and stop a given fraud event. (Source retailfraud.com)

$400M suit alleges former Staten Island mom, daughter were beaten to death by security officer  The two former Staten Islanders believed to have drowned in a swollen North Carolina creek two years ago while being chased by a store security officer were "savagely beat[en]" to death, alleges a blockbuster $400 million federal lawsuit. Gracie Nell Johnson, 43, and her daughter, Rianna Tarell Johnson, 16, were being pursued from Burlington Coat Factory in Charlotte on Aug. 5, 2011, on suspicion of shoplifting $39 in merchandise. Charlotte-Mecklenburg Police Department told the Advance in 2011 that the two women and the security officer went into a creek -- which had become swollen due to flooding -- behind a nearby business park. Although the employee made it out of the creek, the women did not. However, Ms. Johnson's court papers contend the guard followed the women for a quarter of a mile "through a forest" and "savagely beat and killed them." Their attorney alleged the security officer "vanished" after the incident and never gave police an official statement. He has not been identified. (Source silive.com)

U.K. Retail Sales Have Best July Since 2006
Total retail sales in the U.K. rose by 3.9% and same-store sales by 2.2% in July, boosted by warm weather and Andy Murray's Wimbledon win, according to a survey by the British Retail Consortium and HSBC on Tuesday. The overall growth was the fastest for the month since July 2006.
(Source foxbusiness.com)

FBI's new iGuardian portal aims to ease cyber crime reporting  Having one go-to place for reporting cyber threats is very valuable, said Shane Shook, chief knowledge officer and global vice president of consulting with Cylance. "One of the problems in the security industry has always been, 'Who do I notify?'" he said in an interview. "Do I notify local police? Local federal law enforcement? National federal law enforcement? Just the fact that they're providing a one-stop, information submission is actually very valuable to these customers," he said. Since the portal will be, initially, a one-way street, it remains to be seen how valuable it will be to companies who use it, he continued. "The utility of a portal is you have access to information, not just the ability to submit information," he said. If the pilot is successful, it may be expanded beyond the InfraGuard community. (Source csoonline.com)

Employee Missteps Among Top Causes Of Data Theft  Employee error is one of the main causes of internal IT security incidents which lead to the leakage of confidential corporate data, according to the findings of the Global Corporate IT Security Risks 2013 survey conducted by B2B International in collaboration with Kaspersky Lab this past spring. (Source biztech2.in.com)

LinkedIn is still the "safest," most-trusted social media site to connect with people, right?  One DEF CON presentation proves it could be the riskiest network of all. At last weeks DEF CON hackers conference one social media hacker talked about how he engineered a new person as a recruiter and was able to piece together top secret information from members with clearances and gaing sensitive information. Then I realized, that the same trust triggers that we use with women, with people, and friendships, are the same triggers you can use to get sensitive information from people. Social media is a major asset to people and organizations, at the same time, it can also pose a serious risk, because once something is online, it remains there forever. However, when it comes to people, social media can be a social engineer's dream come true. Instant access to data, and human interaction, can create a cocktail of disaster for those who are quick to befriend a friendly face. (Source csoonline.com)

Craigslist hits again- Raleigh police say Craigslist ad for iPhone led to four armed robberies  A Craigslist ad offering a new iPhone for sale was a robbery trap that caught four people and also led to the arrests of three men on robbery and conspiracy charges, police said. (Source newsobserver.com)

Quarterly Same Store Sales Results

Michael Kors Q1 up 27.3% with total revenue up 54.5%
DSW Q2 up 4.3% with sales up 9%
Vitamin Shoppe Q2 up 2.3% with total revenue up 14.1%
Jumba, Inc. Q2 up 2.2% with total revenue up 1.9%
The Pantry Q3 stores up 1.3%, fuel down 4.4%
CVS Q2 up 0.4% with net revenue up 1.7%
Office Max Q2 U.S. retail stores down 3.7% with retail segment sales down 5.6%



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Retail Crime News
 
ID thief gets 8 1/2-year prison sentence for using names of real or invented people to apply for credit cards and charging $625,000 in gift cards or Apple iPads in CA  As part of a ID theft ring of three Clayton Stewart used the names of real or invented individuals or businesses to apply for credit cards, which were used to obtain cash or make purchases of such items as department store gift cards or Apple iPads. He was sentenced to a 37-month term in February 2008 after pleading guilty to what the IRS called a "similar access device fraud scheme." He was released from federal custody in September 2010. (Source presstelegram.com)

Burglars Steal $175K in Watches from the Fossil store in Clinton Crossing Outlet
Police are investigating a burglary that cleaned out the Fossil store at Clinton Crossing Premium Outlets of watches. The burglary was discovered at 9 a.m. Saturday when employees arrived to open the store. Police said the burglars smashed the lock to the store and then stole about 1,000 watches valued at about $175,000. The suspects wore masks and gloves, according to video surveillance. (Source nbcconnecticut.com)

Mother demanding answers after her daughter is killed during a robbery  Questions are being asked if her store was secure, and could her death have been prevented by her employer. metroPCS has reopened for business in Brentwood. The mother of the victim wants to know if security systems have been upgraded and staff increased, so the same thing does not happen again. The robber in this case has been caught and charged with murder. (Source news4jax.com)

Saturday jewelry store armed robbery turns into car chase, two car crashes and attempted home burglary before arrests of three suspects in Pembroke Pines, FL  The armed robbery of a jewelry store ended with three arrests, but not before there were valuables thrown from a fleeing car, two car crashes and an attempted home burglary, police in two cities said. 4:20 p.m. Saturday, surveillance video showed two persons clad in ski masks and carrying pistols enter Renee's Golden Touch forcing two men in the store to the floor at gunpoint. Leaving in their getaway car police chased the suspects who hit two cars crashed and ran away. Then an armed homeowner noted police activity and released his dogs into his backyard, where the pets barked at a box used to store cushions, police said. Seeing two men peek from the box, the homeowner drew his gun and summoned police to his yard. (Source sun-sentinel.com)

Allentown men indicted in York County jewelry store robbery  Two Allentown men already in custody have been indicted on federal charges in connection with an armed robbery and shoot out at a jewelry store in York County. Federal authorities unsealed the indictment Friday charging Jamell Smallwood, 42, and Timothy N. Forbes Jr., 31, with robbery and possession of a firearm during a crime of violence. A third man, Jesse Brewer, 38 of Jamaica, N.Y., was indicted with them. (Source wfmz.com)

Thieves caught on surveillance video robbing Melbourne camera store  If you’re going to break into a camera store, you should expect to be caught on tape. The shop is celebrating five decades in business this year. Thieves broke into the closed store just before 9 a.m. Sunday. The duo both had on ski masks, but one thief never pulled his over his face and a camera got a clear shot. Using a board they brought with them, one of them tried to reposition an outdoor camera. But it wasn't far enough and the board was found left behind. Cameras capture them carry 40 to 50-gallon trash cans inside after propping open the door with a brick. Moments later, the first suspect begins smashing glass cases. The other is seen gathering empty boxes, likely to use for reselling the products. Six minutes later, they made off with their haul. Police believe the duo is responsible for at least two other heists in the Tampa and Bradenton areas in the past several weeks. (Source floridatoday.com)

Ace Cash Express employees held at gunpoint in North Carolina  High Point Police were on the scene, investigating an attempted robbery Monday morning at Ace Cash Express. Yesterday at 8:30am, a man followed a female Ace employee into the business with a handgun. Police said that the robber forced his way into the store and tried to get her to open the safe. The employee was unable to open the safe. The robbers fled with nothing, no injuries were reported. (Source hpe.com)

Lenexa police searching for suspect in GameStop robbery, possibly connected to an additional GameStop robbery last month Authorities are looking for the man who robbed a Lenexa GameStop store. Lenexa police said the armed man entered the store about 11 a.m. Sunday, demanding cash and items from the store. The suspect is described to be medium build, wearing a black hat, black T-shirt, black shorts and white shoes. Police said the robbery appears to be related to another GameStop robbery in Westport last month. (Source fox4kc.com)

Woman allegedly robs Dollar General store in Hazelwood, Missouri  Just before 12:00 noon yesterday, the Dollar General in Hazelwood was robbed by a female suspect, who entered the store and confronted the store clerk on duty. The woman indicated that she had a weapon and demanded money from the cash register. The clerk complied, giving her an undetermined amount of cash. The suspect was last seen fleeing the store on foot. (Source ksdk.com)

Farmington Police charge man with felony theft, public thanked for helping  Police have charged a Waterville man in connection with the theft of more than $1,500 in items they say were stolen from Walmart on Saturday, Aug. 3. Police said this morning Lee Wurzel, 29, is charged with Class C felony theft when he was reportedly identified by members of the public after a photo taken from a store surveillance camera was published in news media outlets. According to police, Wurzel went inside the Farmington Walmart with his girlfriend and while inside the store they spent over an hour filling grocery carts. "Once three carts were filled they proceeded to the checkout register where there was a discussion about payment for the items. Mr. Wurzel suggested someone else was coming inside to pay so he was able to proceed out of the store with two of the three carts of merchandise. No one ever returned to pay for the items and the third cart was abandoned at the register". (Source sunjournal.com)

Vineland Police K9 tracks down suspect inside Kmart  It is unclear what Arturo Cabrera’s intentions were, but now he faces charges of burglary for remaining inside the Kmart store after closing. Police received the first interior alarm a half hour after the store had closed, the perimeter was secured by Police. A second alarm was triggered, Police entered the store with the responding Kmart manager, who notice a broken door and camera destroyed. The K9 officer was released in the store and quickly found the suspect. (Source thedailyjournal.com)

Burglars attempt to steal an ATM from Walgreens in Fort Smith  An unsuccessful attempt at stealing an ATM machine from a Walgreens left $1250 worth of damage to the store in Fort Smith overnight. Police arrived at the store around 4:30am to find a van near the front door, a chain around the ATM and a broken off read bumper. The burglars escaped, but images were captured by store surveillance. (Source swtimes.com)

Man arrested in just hours after Hampton CVS robbery  Hampton, Virginia Police have arrested and charged a man in Monday’s robbery of the CVS. Joshua Dylan Porter has been charged with one count of Robbery, one count of Burglary While Armed, two counts of Use of a Firearm in the Commission of a Felony and one count of Possession of Marijuana. Police say Porter entered the CVS at 2:05am and demanded money at gunpoint before fleeing on foot with an undisclosed amount of cash. (Source wvec.com)

Lloyd’s of London offers $1.3 Million dollar reward in Cannes jewelry heist  Insurers Lloyd's of London is offering a reward of up to 1 million euros ($1.3 million) for information that will lead to the recovery of the jewels stolen from an exhibition in the French resort city of Cannes last month. "A reward of up to 1 000 000 euros pro rata is offered to the first person who provides information which leads to recovery of the goods. Offer subject to certain conditions," the insurer said in a statement Tuesday. (Source metro.co.uk)

'America's Dumbest Criminals' - three break into warehouse with sledgehammer steal 1 pair of boots in Pompano Beach  All the while being taped the three took an hour to punch a hole in the wall just to run around the warehouse aimlessly. Hitting the alarm bell with the sledgehammer and only gabbed one box of a pair of boots. Only to leave them and the sledgehammer not far from the warehouse for police to find. (Source sun-sentinel.com)

 

Press Release
 



The International Supply Chain Protection Organization (ISCPO)
LAUNCHES NEW WEBSITE – www.iscpo.org

The International Supply Chain Protection Organization (ISCPO) is pleased to announce the launch of its fully-featured website, www.iscpo.org. ISCPO promotes a global, collaborative effort of networking for Security and Loss Prevention professionals working in the global supply chain. Additionally, regardless of the business segment, everyone uses the global supply chain. The ISCPO has three primary objectives:

1. Networking – Across global lines of both private and public sectors.
2. Partnership – Create the avenue by which private and public relationships can move into 
successful business relationships.
3. Training – Provide adequate, professional and timely training (via multiple venues) that is industry specific and relevant

The group is organized across the following sectors:

• Manufacturing
• Retail/Wholesale
• Logistics
• Distribution
• Law Enforcement
• Risk Management/Legal

ISCPO currently has 390 members from 17 different countries that represent numerous business and law enforcement entities. The website features links to our Facebook, LinkedIn and Twitter accounts, partnership links, an industry blog, recent news, and upcoming industry events.

Contact:
Byron Smith
214-770-7263
byron.smith@iscpo.org
 

 

ORC News
Sponsored by Protection 1
Thief steals trailer and tractor valued at $32,000 in Minnesota  Isanti County Sheriff’s Department is looking for a bold thief who backed his large pickup onto the property of Crawford’ Equipment and drove away with a 5th wheel trailer and 3 high value lawn tractors. (Source isanticountynews.com)

ORC gang of three hits CVS for $5K in cold medicine with one busted in New Providence, N.J.  A New York man and two others stole nearly $5,000 worth of items—mostly cold medicine—from the CVS in the Village Shopping Center, New Providence Police said. James Jacobs, 38, of Brooklyn, N.Y., was charged July 24 with theft following an investigation into the June 13 incident, police said. Jacobs and two other people stole $4,730.28 worth of merchandise, police said. Police said additional charges are pending the investigation of the two other people involved. (Source newprovidence.patch.com)
 

Law Enforcement Retailer Alliance of NE (LERANE)
Organized Retail Theft Bulletin





7th Annual New England Organized Retail Crime Symposium
Mark your Calendars - Registration Now Open

Once again, the New England State Retail Associations are combining forces to host the seventh annual Organized Retail Crime Symposium for retailers and law enforcement on Thursday, Sept 19th at the DCU Center in Worcester, MA. Below is information on the eight hour event, and a link to the website:
http://www.retailersma.org/pages/
822_orc_conference.cfm

As always, registration for law enforcement is complementary. And, if you are NH law enforcement personnel, this Symposium counts as your yearly required eight hours of refresher training.

Hosted By:
Connecticut Retail Merchants Association
Maine Merchants Association
Retailers Association of Massachusetts
Retail Merchants Association of New Hampshire
Rhode Island Retail Federation
Vermont Retail Association

Please join us as we strive to raise awareness and bringing people together to discuss this escalating problem is a necessary step in fighting organized retail crime. Organized crime not only affects a retailer’s bottom line, it also affects the safety and security of their employees and customers. For the past five years, this conference has successfully brought together over 250 retailers, law enforcement officers, prosecutors and policy makers together to discuss and further expose this important issue.

When: Thursday, September 19th, 2013 (8:30 a.m. – 5:00 p.m.)

Where: DCU Center - Worcester, Massachusetts (50 Foster Street)

Hotel Accommodations:
Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA 01608
Room rate: $119 per night plus taxes (Call 508-753-5700)
Ask for NE Retail Associations room block.
Rate is available for September 18 & 19

Vendor Information: http://www.retailersma.org/pages/
875_vendor_center.cfm




“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight
 

Are you in complete control of your EAS Investment?


Staff training is key for your EAS solutions to give you the results you expect. There are also tools to assess how effective your store is in the fight against theft. EVOLVE-Net allows retailers to see how their EVOLVE EAS systems and accessories are performing in their stores as well as their staff interaction with them. The solution gives you actionable information to focus on those stores where the EAS could be used better.

EVOLVE-Net is a web-based EAS data management and exception-based reporting system. It collects event data from store EVOLVE systems and accessories and displays it, using the latest software, in a usable format. From basic EAS alarm history, to staff responses to EAS alarms metal or magnet detection, deactivation counts, Visitor counting, Risk-level/Dual-frequency tags, Smart Alarm Management and systems’ status (On/Off), EVOLVE-Net is customizable to meet your individual needs and the equipment installed.

Beyond that, EVOLVE-Net can be used as a cloud-based data warehouse for gathering, processing and aggregating event data to be sent back to you to import into your own ERP/Reporting systems. Either option provides you with a convenient way to manage the information on the stores’ performance.

Monitoring and measuring an EAS investment doesn’t have to add to already over-stretched loss prevention team workloads. Retailers that introduce or have installed Checkpoint’s EVOLVE antennas in their organizations can invest in EVOLVE-Net to monitor their entire EAS estate without having to leave their desk. This in turn will improve staff confidence and en­gagement with the EAS program ensuring a sig­nificant return on investment.

By monitoring, measuring and managing an EAS program, retailers not only deter thieves and reduce shrink, they will also reduce out-of-stocks and ensure merchandise availability on the stores’ shelves, increase, sales and profits.

Contact:

GCC, Inc. (for Checkpoint)
George Cohen, 617-325-0011
george@gccpr.com

 

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Director of Asset Protection
Walgreens
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Alpharetta, GA
The HoneyBaked Ham Co.

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Best Buy Canada
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Secaucus, NJ
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Jim Stephens was named Director of Loss Prevention for DD's Discount Stores.
Matthew Dobbins, LPI, CFI was named Regional Loss Prevention Manager for CKE Restaurants, Inc.

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Tip of the Day
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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,
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Gus Downing

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Upcoming Events

NFSSC Annual Conference
August 4-7, 2013
Las Vegas, NV

Retail LP Summit 2013
September 10, 2013
London, W1

Apis and Aspect Users Conference
September 16-19, 2013
Bloomington, MN

New England ORC Symposium and Trade Show
September 19, 2013
Worcester, MA

WSORCA Annual Training Conference
October 3, 2013
Tacoma, WA

CLEAR Fourth Annual Training Conference
November 5-7, 2013
Atlanta, GA


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