The D-D Daily Mobile Edition

August 7, 2013

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News Brief
Sponsored by WG Security Products, Inc.

Justin Henkenberns was promoted to Director of Loss Prevention Services for Sears Holdings Corporation.  Justin previously worked as District Loss Prevention Manager for Sears Holdings Corporation for two and a half years. Prior to that, he was a Region Loss Prevention Manager at Petco Animal Supplies Inc. He started his LP career with Sears in 2003. Justin has spent over 10 years in the Loss Prevention industry. Congratulations, Justin!

Late third quarter hiring to slow based on soft first half of 13'  With sales rather flat and retailers reacting quickly, the job market may not be as busy moving into the late third quarter as it is normally going into the holiday season. This is impacting the LP job market as well. With a few actual directorships being put on the back shelf until early 2014. We've seen a couple of retailers actually make payroll cuts over the last few weeks.

West Virginia Retailers Association Highlights Success Of NPLEx In Battle Against Meth Labs  The West Virginia Retailers Association today lauded the latest results achieved by the real-time, stop-sale system in West Virginia. Since being implemented in January of 2013, first and second quarter data provided to the West Virginia Board of Pharmacy show electronic technology in the Mountain State blocked more than 9,900 boxes from being illegally sold, preventing more than 26,420 grams from potentially being diverted by meth criminals. NPLEx was implemented by West Virginia in January of this year. It has been adopted in 27 other states around the country to prevent illegal pseudoephedrine sales. (Source

Stop & Shop to close 6 stores in New Hampshire  The Stop & Shop Supermarket Co. has revealed plans to close its six Stop & Shop stores and three gas stations in New Hampshire. The locations, in Bedford, Hudson, Exeter, Milford and two in Manchester, will close by Sept. 21. A company of Amsterdam-based Ahold, Stop & Shop employs about 63,000 associates and operates more than 400 stores throughout Massachusetts, Connecticut, Rhode Island, New Hampshire, New York and New Jersey. (Source

Using Big Data to Prevent E-commerce Fraud  Every retailer strives for zero fraud losses but that goal has been elusive. With the rise of Big Data in the last couple of years the goal is now within reach. Big Data can prevent fraud by identifying insights that have not been easily accessible to online retailers in the past. The use of Big Data can combat fraud, in three main ways: Analyze all the data, Detect fraud in real-time, and Use visual analytics. (Source

Beginner's Guide to Data Security, IT Security Compliance & Audits  Read this white paper for a quick start to data security, IT Security Compliance & Audits. Immerse yourself in the 10 basic steps to data security, goals for a comprehensive data security program and much more information on information security compliance audits.

The FBI is co-hosting 4th annual International Conference on Cyber Security this week with Fordham University in NYC  New York’s Assistant Director in Charge George Venizelos said, “The FBI New York Office is proud to be a co-host of the fourth annual International Conference on Cyber Security with Fordham University. The FBI has been at the forefront of the growing threat of cyber security, having established the first cyber division in the FBI, right here in New York." For more details visit The Academy: International Cyber Security Academy (ICSA) (Source

Jewelers in $136M Cannes heist offer $1.33M reward  British insurers announced on Tuesday they are offering a reward of one million euros, or $1.33 million, for information leading to the recovery of millions of dollars of diamonds stolen in France’s biggest jewel heist on record two weeks ago. (Source

Russian mobile malware makers numerous and highly organized, says security firm  The biggest groups responsible were as neatly and effectively organized as a small tech business. "It appears that they've cut back on targeting [Western] countries because they're having more success in Russia and the Eastern block. In the past we've even seen SMS fraud targeting the U.S. and western Europe," they wrote. The way it works is this: an unscrupulous or merely curious Android user searches for free games or apps on his or her phone, and follows a resulting link to a legitimate-looking landing page. After agreeing (often without knowing it) to a terms of service, they are served up a malware application that scams money by fraudulently sending premium SMS messages — special texts used to purchase ringtones or sign up for a service. (Source

Quarterly Same Store Sales Results

Burlington Coat Q2 up 7.8% with net sales up 11.5%
Papa John's Q2 system wide North American stores up 3.4% with global sales up 7.2%
Ralph Lauren Q1 retail down 1% with sales up 3%

July Same Store Sales Results

PriceSmart up 8.9%


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Retail Crime News
Cuban national jailed on Santa Fe warrant in massive counterfeit credit card scheme  Customs officers at Miami International Airport arrested a man on a Santa Fe warrant accusing him of being a central figure in a counterfeit credit card scheme that was raking in more than $50,000 a week. (Source

Possible organized credit card theft ring operating in Sandy, Ore.  Sandy police were investigating a possible organized credit card theft operation after a large number of credit card fraud reports were filed recently. (Source

Albany, N.Y. police raid restaurant where customers credit/debit cards were being compromised  The Bethlehem Police Department executed search warrants Monday at Golden Town Buffet during an investigation which police say victim's credit/debit card information was being compromised there. Police are asking anyone who went to this location between June 15th and August 5th, and paid by credit or debit card, to diligently check their bank statements. (Source

Texas man sentenced to 10-year fed. prison for trafficking in counterfeit credit cards in Gulfport, Miss.  Adams was arrested after attempting to use a fraudulent credit card at a gas station in Pass Christian. Adams was found with lists of debit and credit card numbers. A total of 916 account numbers from two issuing banks were found. They say about 638 cardholder victims were identified. (Source

Man uses bank accounts to create fake debit cards and hits multiple Wal-Mart stores in TX  A man was arrested after he used a device to program debit cards with other people’s bank account information. Podio used the programmed debit cards at Walmart in Brownsville and Harlingen. The name “Angel Perez” was listed on all the cards Podio was using. Authorities then conducted a search of his white with red flamed Camaro, where they allegedly found 17 gift cards, four IDs, two cellular phones, a set of keys, $1,172 and mail containing personal information belonging to others. First National Bank Investigations reported $17,452.75 in attempted transactions at Walmart, according to court documents. (Source

European Union seized $1.3 Billion in Chinese counterfeit merchandise in 2012. The EU Customs Commissioner stated that 40 million products were seized in 2012, down from 115 million in 2011. Sixty five percent of the EU’s counterfeit goods are traced back to China, with the United Arab Emirates at 8.3 and Hong Kong at 7.79% of the problem. Cigarettes topped the list, followed by miscellaneous goods such as bottles, lamps, glue, batteries and washing powder, according to the EU's executive. (Source

Two identity Thieves in Macon suspected to stealing $20,000 in merchandise  The two women go to Real Estate offices, posing as clients looking to purchase a new home, then steal wallets and purses from clients and employees. The women then flee quickly to the area mall. The suspects have used the stolen credit cards at Kay’s Jewelers and Toys R Us, and believed to hit all over the state of Georgia. (Source

Topeka 'serial shoplifter' escapes from Hutchinson facility  A “serial shoplifter” from Topeka escaped Saturday afternoon from a minimum-security unit at the Hutchinson Correctional Facility. According to Topeka Capital-Journal archives, Lucas on Oct. 12, 2012, received an additional 20 months tacked on to a series of prison terms from a Shawnee County District Court judge that were to keep him behind bars until he entered his 50s. His latest convictions were for shoplifting a DVD player and wireless router from the Walmart store in south Topeka — where he had been permanently banned for previous thefts. During the sentencing, Chief Judge Nancy Parrish called Lucas a “serial shoplifter." Lucas had made guilty or no contest pleas to resolve 19 previous theft cases prior to his latest one. (Source

Stone Mountain, GA., man sentenced to 18 years for 8 armed robberies  Laquan Smith, 24, stole more than $7,400 from two Dollar General stores, three Family Dollar stores, a Pet Supermarket, an Orbit video and a Subway, according to U.S. Attorney Sally Quillian Yates. Over a short three-week span in December 2011, (Smith) — who was already on state parole for armed robbery and on bond for burglary — went on an armed robbery rampage in the Memorial Drive area, going so far as to tie up his victims during three robberies, Yates said. (Source

Police arrest man for armed robbery of Wal-Mart, Target, and Radio Shack all within 2 hours in Oklahoma City  Edmond and Oklahoma City police officers worked together after similar crimes were reported. The armed robberies started about 7:15 a.m. at Walmart Superstore at 7:15 a.m. in Edmond, showing a gun and stealing two iPads. The second was at 8:30 a.m. at Target in Oklahoma City and the third at Radio Shack at 9:30 a.m. in Oklahoma City as well. (Source

Richmond Police are looking for 4 thieves who hit Richmond's Carytown  Three suspects hit Schwarzschild Jewelers in Richmond's Carytown, armed and smashing showcases on Saturday afternoon. Police have now released the video in hopes that it will lead to arrests. Police responded Saturday, just 2 minutes after the alarm came in, the three suspects and the driver had already fled. Two employees were slightly injured. (Source

Alarm foils beauty shop smash 'n' grab in Fulton County  Another instance of a car crashed through the entrance of a beauty supply store in an apparent robbery attempt in south Fulton County. The impact left a gaping hole, mangled metal and shattered glass all over the front of the State of Elegance store in the 5300 block of Campbellton Fairburn Road. Surveillance video shows four suspects were inside of the car. The store's owner says it looks like the triggered security alarm scared off the four suspects trying to break in. Nothing was taken from the store. Police say the car crashed into the store was stolen. (Source

West Hartford mom arrested for letting child shoplift  Farmington police arrested a mother who was allowing her child to shoplift at a store inside the Westfarms Mall. Police said 30-year-old Sereisopheak Preap of West Hartford was allowing her 10-year-old daughter to shoplift merchandise from Lord & Taylor on Saturday. Police said Preap was making no attempt to stop her child, too. Preap is charged with fifth-degree larceny and risk of injury to a minor. She was released on a $5,000 bond and is due in court on Aug. 13. (Source

Florida Ace Hardware store burglarized, door broken but nothing taken  Police in Crestview, Florida are a little puzzled why the suspect broke the front door of the store, then took nothing. Crestview Police responded to the alarm, finding the front door damaged but no suspect in sight. Management believes the burglar took nothing from the store. (Source

Walgreens store burglarized in Natomas.
Burglars broke out the drive-through window of the Walgreen’s store in Natomas early Wednesday morning. No word on if the burglar was able to enter the store or if any merchandise had been taken. (Source

Whole Foods employee struck by fleeing shoplifter’s car in California.  A woman grabbed several items from the Whole Foods store in Sebastopol and fled the store. She re-entered, stole more items and then re-entered the store a third time, this time paying for a single item. The suspect, Juliet Smith was approached by a Whole Food employee in the parking lot where she attempted to run the employee over. The employee sustained no injuries despite being struck three times. Smith was arrested on suspicion of assault with a deadly weapon, burglary, reckless driving and theft. (Source


Press Release

Law Enforcement Retailer Alliance of NE (LERANE)
Organized Retail Theft Bulletin

On Thursday, September 19, 2013 the New England State Retail Associations will be jointly hosting the 7th Annual New England Organized Retail Crime (NEORC) Trade Show & Symposium at the DCU Center in Worcester.

Raising awareness and bringing people together to discuss this escalating problem is a necessary step in fighting organized retail crime. Organized crime not only affects a retailer’s bottom line, it also affects the safety and security of their employees and customers. For the past five years, this conference has successfully brought together over 250 retailers, law enforcement officers, prosecutors and policy makers together to discuss and further expose this important issue.

We are actively looking for vendors for the trade show portion of our show. For information on being a vendor, please contact Andi Shea of the Retailers Association of Massachusetts at 617-523-1900 or

More vendor information can be found here:

Also, we cannot have this event without help from our sponsors. We keep registration very inexpensive for retailers and free for law enforcement, because of the generosity of our sponsors.

NEORC Symposium sponsorship levels for 2013 are:

Platinum Sponsor ($5,000)

• Unlimited free attendees
• Acknowledgement from the podium during the speaking program
• Premier listing of company name on event materials & signage
• Will receive event materials including attendee list

Gold Sponsor ($2,500)

• 10 Free Attendees
• Prominent listing of company name on event materials & signage
• Will receive event materials including attendee list

Silver Sponsor ($1,000)

• 5 Free Attendees
• List of company’s name on event materials & signage
• Will receive event materials including attendee list

We hope that you will consider participating this year. For further details on sponsorship please contact Andi Shea at 617-523-1900.


ORC News
Sponsored by Protection 1

Male female duo identified hitting female shoppers at grocery stores stealing wallets using credit cards at various retailers in 2 states and DC  According to police, Karen Steelman is linked to a total of six cases in Anne Arundel County going back to February 2012. In these cases, the victim's wallets were stolen and their credit cards were fraudulently used to make thousands of dollars in purchases, say police. Detectives say Karen Steelman and Kenneth Harris are suspects in similar distraction thefts/credit card fraud cases in Washington, DC, Arlington, Virginia and Gastonia, North Carolina. Charges are pending against them in several jurisdictions. Anne Arundel County police say Montgomery County police helped with the investigation. Officials tell us that detectives from Anne Arundel County assisted Montgomery County with a search warrant on the suspects' home on Cheval Lane in Upper Marlboro. Police say that more than $50,000 of merchandise that was purchased using stolen credit cards was recovered from the residence. They also report that they found some of the victim's credit cards, identification, and two handguns. (Source

Ulta store in Oro Valley, AZ., hit by ORC gang of 4 for $3,500 worth of perfume  Four suspects face felony charges for allegedly running an organized shoplifting ring in which they escaped a northwest side store with approximately $3,500 worth of beauty products. Forty bottles of perfume were reportedly stolen from the Ulta store. The suspects reportedly fled the scene in a vehicle, which was later located with the stolen products inside. The Oro Valley Police Department wants to find more information on the suspects. Anyone with information is asked to call 911, 88-CRIME or (520) 229-4900. (Source

Dress With 'Inner Compartments' Not Enough to Conceal Theft.  Despite preparation, a would-be thief failed to make off with the goods at a Best Buy store in Florida. Tiffany Ciecierska, 24, of Chicago, was arrested Monday, July 29 and charged with aggravated grand retail theft and three counts of use or possession of anti-shoplifting countermeasure devices. According to a Pasco County Sheriff’s Office affidavit, Ciecierska entered the Wesley Chapel Best Buy store with “electronic anti-shoplifting countermeasure” devices and wearing a specially made dress with inner compartments. Ciecierska, working with two unidentified males, used the dress to conceal nearly $1,400 worth of electronic products and then tried to walk out of the store without paying. (Source

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight


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Director of Asset Protection
Deerfield, IL

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The HoneyBaked Ham Co.
Alpharetta, GA
The HoneyBaked Ham Co.

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Baldwin, FL
Winn Dixie

Director of LP
Best Buy Canada
Burnaby, British Columbia
Best Buy Canada
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Duane Reade
New York, NY
Duane Reade
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The Children's Place
Secaucus, NJ
The Children's Place

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Bellevue, MA
Eddie Bauer

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Home Depot
Houston, TX
Home Depot

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Sears Holdings Corp

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YUM! Brands
Louisville, KY
YUM! Brands

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Downing & Downing
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Downing & Downing

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Chicago, IL
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Brooklyn, NY
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Jacksonville, FL
Sears Holdings Corp

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Justin Henkenberns was promoted to Director of Loss Prevention Services for Sears Holdings Corporation.
Michael Klar has been named Regional Loss Prevention Manager at Rue 21.

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Why Productive People Stick to Their Strike Zone  Like baseball players need to swing at those balls in their range to keep a good game, as workers we need to remember: to do our best work, we need to be structured about the way we make decisions. Our "strike zone" is what we know well, and allows us to rely on our intuition to know the variables and outcomes of our decisions. (Know the borders of your expertise)

9 Tricks to Beat the Midday Slump
The key is to keep your momentum going, and have fun while doing it. After lunch, everyone feels lethargic, and ready to go home, but you have to keep going; you still have four hours left! Use these helpful and fun tips to get your energy levels raised and stay productive. (Tell a story)

It's 7 P.M, Do You Know Where Tomorrow's Productivity Is?  We try to make our mornings and work days productive, with tackling our to-do lists in a series of sprints, eating energy-boosting foods, but what about the post-productivity crash? It's 7 pm and your eyes are drooping and your brain is in shut off mode: what are you to do? (You don't need to be perfect, just disciplined)

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Tip of the Day
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Seems like the longer a process goes, the harder it is for everyone to stay focused on the initial purpose and maintain the enthusiasm as when it began. Time and difficulty have their impact, but maintaining the passion and enthusiasm is up to each person. With the last step seemingly the easiest, it is usually the most critical step of all and many tend to approach it as if it is a mere formality when, in reality, that last step can be the biggest and, if you do not watch out, it could be a step right off the cliff.

Just a Thought,
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Gus Downing

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Upcoming Events

NFSSC Annual Conference
August 4-7, 2013
Las Vegas, NV

Retail LP Summit 2013
September 10, 2013
London, W1

Apis and Aspect Users Conference
September 16-19, 2013
Bloomington, MN

New England ORC Symposium and Trade Show
September 19, 2013
Worcester, MA

WSORCA Annual Training Conference
October 3, 2013
Tacoma, WA

CLEAR Fourth Annual Training Conference
November 5-7, 2013
Atlanta, GA

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