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8/7/19 d-ddaily.net

 

 


 



 

 


2019 GLPS - Group LP Selfies

Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

VF Corporation Retail LP and Risk Management Team at the Vans Store Managers Conference

"We fit your life"

Pictured, Front row - Left to Right: Marty Andrews, Sr. Director of Loss Prevention; Roderick Wilburn, Regional Loss Prevention Manager; Jen Spoolstra, Retail Risk Manager; Cheryl Demski, Regional Loss Prevention Manager; Chris Lopez, Regional Loss Prevention Manager; Ryan O’Hara, Senior Loss Prevention Manager; Ryan Dzwigalski, Senior Loss Prevention Manager; Mike Croze, Regional Loss Prevention Manager; Mike Holt, Market Loss Prevention Manager

Back row -  Left to Right: Nick Bacon, Regional Loss Prevention Manager; Zac Brinkman, Market Loss Prevention Manager; Dave Hargrove, Loss Prevention Operations Manager; Sam Hikade, Regional Loss Prevention Manager

Thank you to Marty Andrews, Sr. Director Loss Prevention, VF Corporation for this picture submission!


 

 





 


Harold McIntyre, CFI promoted to Director, Asset Protection -New York/New England for Bloomingdale's
Harold has worked for Bloomingdale's since 2013, holding such roles as when he started as Senior Executive of Asset Protection, Market Director Asset Protection and Division Sales Manager. He's also held various other loss prevention roles such as Loss Prevention Manager for Nordstrom, LP Training Specialist for TJX Companies, District Loss Prevention Manager for Abercrombie & Fitch and LP Detective for Big Y World Class Market. Harold earned his Bachelor of Science in Criminal Justice/Cyber Crimes from University of Phoenix. Congratulations Harold!


See All the Executives 'Moving Up' Here   

Submit Your New Corporate Hires/Promotions or New Position
 
 


 


RLPSA 2019 Conference: Exclusive Day 2 Video Recap

The fun continued in Nashville Tuesday, as RLPSA's 40th annual conference brought legendary football coach, motivator, and author Lou Holtz to the stage for a keynote speech on "Game Planning for Success". In this wrap-up video, attendees share their own Lou Holtz-isms and LP's rock star Amber Bradley takes the stage in Music City USA.

 




 



Active Shooter Training at Retailers Is Hindered by Worker Turnover
Everyone should know "Run, Hide, Fight" like they do "Stop, Drop & Roll"

Most retailers have plans in place to deal with an active shooter, like the one that terrorized a Walmart Inc. store this past weekend in El Paso, Texas. But a hot job market has hit worker retention rates, making it harder to ensure that every employee has had the proper training.

“The majority have a plan, but the turnover in a store with any retailer is high,” said Pat Murphy, president of LPT Security Consulting in Houston. “The employee gets bombarded on their first day with a bunch of training material and how often that’s revisited, who knows?”

While most Americans grow up learning how to react to a fire -- stop, drop and roll -- active shooter response isn’t as instinctual, said Greg Shaffer, founder of Shaffer Security Group and a former member of the FBI. Today, active shooters present a greater threat to retail establishments than fires, and
repetitive trainings need to be put in practice to encourage preparedness, he said.

Beyond training employees to identify exits and flee in the event of a shooting, retailers can also invest in active shooter alarms -- distinct from fire alarms -- to more quickly alert employees and customers to what’s going on. Many retailers also teach workers to usher as many people as possible out of the store and run away, especially through the back doors, as 86% of active shooters come in the front entrance, Shaffer said.

“We need to treat active shooter plans like we treated fire in the last few decades,” Shaffer said. “There are very few fires in America in retail establishments because we’ve been so effective with sprinkler systems and drills. We need to do the same for active shooter.” bloomberg.com

'This guy has a gun and I'm about to die':
Fast-food chains are facing a looming active-shooter problem,
with at least 3 deadly shootings in the last month alone

This week, the biggest names in fast food are gathering in Nashville, Tennessee, for the annual Restaurant Loss Prevention and Security Association Conference. Active shooters are a major topic of discussion this year.

In 2017, 29 food industry workers were murdered while on the job, according to Bureau of Labor Statistics data. That's an increase from 26 in 2016, 23 in 2015, and 15 in 2014. A total of 89 restaurant industry workers died from fatal injuries at work in 2017, with another 72,310 suffering injuries on the job.

Restaurants face a unique threat of "spillover violence," according to Mike Clumpner, the president of security consulting firm Threat Suppression.
Many shootings and other incidents that take place in chain restaurants are tied to gangs, domestic disputes, and other instances in which shooters are targeting specific individuals, not a specific location.

"I don't fear it, but after seeing how adults literally (and I mean literally) throw temper tantrums over sandwiches it wouldn't surprise me," a Subway employee said of the fear of a shooting happening in his store.

Many chains are in the process of creating or revamping their active shooter training. However, making sure every worker is properly trained can be challenging. Many chains grant franchisees control over how and when to conduct trainings. With a high rate of turnover, it is difficult to keep every employee trained with up-to-date information. businessinsider.com

Walmart Employee Who Protested the Retailer’s Gun Sales Says the Company Retaliated Against Him
Thomas Marshall, a 23-year-old category manager in Walmart’s San Bruno, Calif.-based e-commerce business, asked employees to call in sick Tuesday, leave work early on Wednesday, and sign a Change.org petition that urges the company to stop selling firearms and ammunition in the wake of two shootings at the company’s stores in recent weeks.

Marshall said Walmart retaliated by blocking his access to both his corporate Outlook email account and Slack, a workplace collaboration platform where he had originally publicized the protest. Company spokesman Randy Hargrove confirmed that Marshall’s access to networks had been temporarily suspended, and said they’d be reactivated once he returns to work, pending a review.

Walmart has said it has no plans to change its gun-sales policy, and Hargrove chided Marshall’s tactics, saying “there are many more constructive avenues for employees to offer feedback.” fortune.com

Walmart trains quarterly for active shooter events

El Paso, TX opens healing center to help people cope with last weekend's mass shooting

Texas retailers prepare for wary crowds during tax-free weekend

Companies are now listing active shooters as a risk factor in securities filings

 



Videotape All Police Interrogations:
Justice Demands It.


NY Times Op-Ed By:
Dr. Saul Kassin, Professor of Psychology, John Jay College of Criminal Justice
and David Thompson, VP of Operations, Wicklander-Zulawski & Associates


New York now requires police record their entire interrogation for serious crimes. But half the states have no such requirement, leaving the most critical of police procedures a mystery to prosecutors, judges, juries and the public alike.

Justice requires that all police interrogations — the entire process, not just the final confession — should be recorded on video.

The two of us who write this article agree on this point, despite coming from very different professional perspectives. One of us is a partner in a company that trains law enforcement officers and investigators in how to conduct interviews and interrogations. The other is a social psychologist who studies the causes of false confessions, and the role they play in wrongful convictions.

We both know that confessions can be vital to policing and intelligence gathering. Relative to other forms of evidence, they are considered the gold standard. But they are also fallible. Today, 28 percent of DNA exonerations involve false confessions. This number could be drastically reduced if all interrogations were recorded. nytimes.com

Dave Thompson, CFI is also a contributor to the D&D Daily. In his biweekly column, "Truth Be Told", Dave offers reviews, tips, and updates relevant to the interview professional. You can read his previous articles here.
 



Convergint Women Connect Group Emphasizes the Importance of Women in Security
Convergint Women Connect has been created with the mission of connecting the women of Convergint Nation to inspire them, support them, and develop their leadership mentality. This group offers the chance for Convergint to become a stronger company through the benefits gained by developing and leveraging the power of Convergint’s female colleagues.

The newly formed Convergint Women Connect group recently met for their first annual meeting. Held in Chicago, Illinois, Convergint colleagues traveled from around the globe to connect and celebrate the women of Convergint. This first annual meeting was an opportunity to network, partake in colleague development, and discuss the importance of women in security and the role women play in the overall success of Convergint. convergint.com

Office Depot stores now offering ID and background check services
Office Depot continues to diversify as its expands its lineup of — and emphasis on — business services. The company has entered into an alliance with
Telos Identity Management Solutions LLC to offer identification verification and background check services to help support government programs and commercial clients across the country. The services, which include identity verification, secure fingerprinting, photos and other identity-based services, will be offered at kiosks in Office Depot stores. The new services have been rolled out to more than 200 Office Depot stores, with with plans to expand to over 500 locations by 2020. chainstoreage.com

Over 100 Models Petition Victoria’s Secret on Sexual Misconduct
Over one hundred models have signed a letter released on Tuesday morning to Victoria’s Secret Lingerie Chief Executive John Mehas, urging the brand to make a legally binding commitment to protect contractors like models from sexual misconduct.

“From the headlines about L Brands CEO Leslie Wexner’s close friend and associate, Jeffrey Epstein, to the allegations of sexual misconduct by photographers Timur Emek, David Bellemere and Greg Kadel, it is deeply disturbing that these men appear to have leveraged their working relationships with Victoria’s Secret to lure and abuse vulnerable girls,” reads the petition. businessoffashion.com

L'Oreal Accused of Corporate Theft, Stealing Hair Care Startup's 'Crown Jewels'
California startup Olaplex LLC says French giant L’Oreal SA stole its trade secrets for a popular, three-step system that protects hair during bleaching treatments, getting hold of them in 2015 when the two were in takeover talks. It wants cash compensation for the alleged theft and damages for L’Oreal’s established infringement of two of its patents. “This is a case of corporate theft, of one of the largest beauty companies in the world seeing something it wanted and taking it for itself,” Diane Doolittle, a lawyer for Olaplex, told a jury in Wilmington, Delaware, on Monday in her opening statement, calling the trade secrets “Olaplex’s crown jewel.” claimsjournal.com

DOJ Subpoenas Tyson Amid Chicken Industry Antitrust Probe
Tyson Foods Inc. and other major chicken companies said they received subpoenas from the Justice Department, signaling an expansion of a criminal investigation into allegations they colluded to prop up prices. Walmart Inc., the top U.S. grocer, Sysco Corp., one of the country’s biggest restaurant suppliers, and others have accused chicken companies including
Tyson, Pilgrim’s Pride, Perdue and Sanderson Farms Inc. of colluding to influence prices. wsj.com
 


Senior LP & AP Jobs Market

Sr. Manager, Global Security Strategy & Programs - Levi Strauss & Co. - Job based in San Francisco, CA
As a key member of our Global Security team, you will be part of a team that delivers world class services in the areas of Strategic Intelligence, Enterprise Resilience, Retail Asset Protection, Global Investigations, and Physical Security. We safeguard tangible and intangible assets by establishing measures to protect and reduce risk to physical, informational, financial and intellectual property assets. The Senior Manager, Global Security Strategy and Programs, will be responsible for the strategic planning and execution of enterprise-level programs and projects, assuring that Global Security delivers sustained success and value to our business. myworkdayjobs.com


Walgreens Is Closing 200 Stores, Declines To Release List Of Location Closures

26 Sears, Kmart stores to close in October

How Microsoft is courting retailers to compete with Amazon

Apple rolls out Apple Card Preview to select users


Quarterly Results
CVS Health Q2 front-end comp's up 2.9%, revenue up 3.6%
Ahold Delhaize Q2 comp's up 2.2%, net sales up 0.2%
Lumber Liquidators Q2 comp's flat, net sales up 1.8%
Office Depot Q2 retail comp's down 4%, sales down 5%





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Spotlight on Axis Communications
 

Axis Retail Leadership Forum
Save the Date! August 12-15, 2019

8th annual user forum to be held at Microsoft HQ in Seattle, WA

Retail is a vast world of endless complexities including asset protection, the Internet of Things, software analytics, network security and other business functions. There exists a variety of intelligent solutions you can use to cover everything from loss prevention and asset protection to traffic counting and shelf space compliance. But to manage all of this - and more - it’s critical you adopt a solution that works best for your entire team.

Please join us for 2 days of education and open discussion about advances in intelligent surveillance technology and all that you can do with it! This year we are lucky enough to bring loss prevention and IT retail leaders together at Microsoft HQ just outside Seattle.

The focus is on your needs, overcoming your challenges, and preparing you for the future. Take this valuable opportunity to network, share experiences, and learn the ins-and-outs of finding the right solution for you!

Click here to learn more


 

 


 


The Increasing Overlap Between Loss Prevention & Tech Teams

In Case You Missed It - Watch the video from this NRF PROTECT 2019 session here:
'On the Same Team: LP and IT Working Together to Tackle Retail Crime'

As the retail threat landscape evolves, the role of loss prevention is changing — but not consistently in every retail organization. Gus Downing, president and publisher of the D&D Daily, thinks LP employees in both cyber threat analysis and incident response are not as involved as they should be — most of the time, they are brought in after the fact. “The speed of change and the number of new cybercrime risks alone is like nothing we’ve ever seen before,” he said at NRF PROTECT 2019. Downing went on to say that in the last 18 months, eight international cases identified 140,000 fraudsters for a total of $750 million in losses. In this environment, it is paramount that LP teams work in tandem with their company’s technology teams to stay ahead.

NRF’s 2019 National Retail Security Survey found that 89 percent of LP executives saw increasing overlap between retail LP teams and cybersecurity teams, but only 30 percent said they were regularly involved in cybersecurity issues. At NRF PROTECT, Downing and executives from Williams-Sonoma Inc., Dunkin' Brands and Jack in the Box discussed practical ways retail LP teams can work with technology teams.

Converging functions

“IT security has always protected the perimeter of our business from outsiders coming in — whether that’s malware or compromised emails,” said Gail Morris, Williams-Sonoma’s director of loss prevention, “and the loss prevention department has always protected the interior perimeter of the business.” As the two functions converge, Morris sees companies employing joint incident responses where both teams will be called upon.

David Johnston, senior director of loss prevention and corporate security at Dunkin Brands, said IT and LP are already working together. Johnston has seen transactional fraud incidents evolve from just credit card fraud to other forms including user authentication fraud, synthetic accounts, account takeover and credential stuffing both online and in the Dunkin mobile app. “If you don’t have that connection now [with the IT team],” Johnston said, “go out and extend the hand.”

Playing to strengths

LP can help IT understand company assets — for example, how store associates and call center employees use software and hardware — to aid deep dive investigations and ensure recommended solutions are relevant. Education is key to making a combined team work effectively: Johnston encourages his LP team to go through cybersecurity training and certification programs so they are well-versed in terminology and tactics. The IT teams at Dunkin Brands are also educated in interview tactics and investigation techniques, training that is normally designated for LP professionals. “The partnership needs to continue to grow,” said Jason Painter, enterprise security manager for Williams-Sonoma.

What’s in the future?

Morris said cybersecurity within an LP career path is still “untapped territory” for most, but the field is evolving and changing. “As everything goes more and more digital and online,” she said, “it’s going to be necessary for a lot of LP professionals to get on board with it.”

With increased access to electronics and more advanced tools that make it easier to steal or cause harm, “we’re having to ramp up our tools, tactics and procedures to keep up with the threat,” said Jack in the Box’s Chief Information Security Officer Terrence Weekes. The winning solutions will consolidate tools to perform both IT and LP functions at once.



Ongoing Campaign Spoofs Walmart, Dating, Movie Sites

A new investigation detects more than 540 domain names linked to the Walmart brand and camouflaged as career, dating, and entertainment websites.

Corin Imai, senior security adviser for DomainTools, was alerted to the activity about two weeks ago when the term "Walmart" was found spoofed in multiple domains. The flagged domain walmartcareers[.]us prompted her to research related terms and other suspicious domains.

Imai's analysis led to the discovery of an email address linked to 184 other potentially risky domains with an average age of 190 days. Further investigation into these domains led to the discovery of a much broader campaign spoofing a range of websites related and unrelated to the Walmart brand. Of the 540-plus domains identified, only 181 have appeared on blacklists. Others have a high risk score, which Imai says indicates they'll likely be blacklisted in the future. darkreading.com

Marriott Takes $126 Million Charge Related to Data Breach
Marriott International Inc. said Monday it booked a $126 million charge in the latest quarter tied to a massive data breach disclosed last year and lowered financial projections for the year.

Marriott, the world’s largest hotel company with some 7,100 properties and 1.3 million rooms in its system, late last year disclosed a security breach in the Starwood reservations database that exposed some 383 million guest records, including passports and credit-card information, since 2014.

In the second quarter, Marriott reported $22 million of expenses and recognized $22 million of insurance recoveries related to the data breach. Marriott faces a £99.2 million ($120.5 million) fine from the U.K.’s privacy watchdog over the data breach. wsj.com

Amazon Scout autonomous delivery robots begin deliveries in California


Nike buys data analytics startup Celect to boost DTC sales

 


 


Stores not responsible for protecting customers from sudden, random acts of violence, B.C. court rules
The July 19 decision, released July 31 came after an assault by one customer against another at a Vancouver London Drugs store, a situation dating back to 2003. The court heard evidence of London Drugs’ security and safety polices. Justice Karen Horsman found the company’s steps to ensure the safety of its stores were reasonable.

London Drugs was not under a duty to guard against the sudden, random, and apparently unprecedented act of violence by John Doe No. 1,” Horsman ruled. “There was no foreseeable risk that London Drugs customers might be the victim of unprovoked physical assaults by other London Drugs customers.”

Moreover, the judge said, there was nothing Shewchuk could have done to guard against an attack that, in Tanaka’s words “came out of nowhere.” The action was brought as a negligence claim under B.C.’s Occupiers Liability Act (OLA). biv.com

Thefts at LCBO stores on the rise in Ottawa
Shop Owner Blames LCBO Policy

OPSEU's liquor board employees division chair, Jennifer Van Zetten, said staff are trained not to intervene when they witness a theft. Karen Nielsen, a former social worker who owns HighJinx — a second-hand store in Centretown that doubles as a hub for low-income and homeless people in the area — said that policy makes LCBO stores easy marks.

Police working with retailers
Hodgins said the force's goal is to reduce retail thefts, but non-violent offences like thefts don't get the same attention that violent offences do. Nevertheless, he said police are working with community partners, including retailers, on the problem. Nielsen said the LCBO, and not police, should be responsible for deterring thefts.

Increasing security
In a statement to CBC, the LCBO said it's increasing security at select locations by implementing "industry-leading technology" and providing staff with mandatory training. The provincial Crown corporation has hired 3 Sixty Risk Solutions Ltd., based in Almonte, Ont., to provide security at its stores in the northern, eastern and western regions of the province. The company currently provides security services in the cannabis sector. cbc.ca

‘It’s time to start making changes’:
Winnipeg store liquor thefts still a major problem
Brazen, daylight thefts have been an ongoing problem at liquor stores around Manitoba, leaving paying customers to wonder what is being done about it. For many, it seems like the answer is “nothing.”

After countless public robberies, in March Manitoba Liquor and Lotteries announced new tactics were being introduced to enhance security at the stores. The new measures would include a mobile team of trained loss-prevention officers who would work with existing security teams. MBLL said they would be stationed at Liquor Marts during peak periods, or at stores that have experienced a spike in thefts.

However, MBLL could not tell Global News where it is in that process or how many of these new officers have been hired.

MBLL also previously said in addition to security staff changes, there would be new protocols for customers. A “no-bag” policy means customers may be asked to check their bags with security when entering a Liquor Mart. However, again, it could not answer how many stores these changes have been implemented in.

Economist Robert Warren told Global News it’s all about the cost-benefit analysis and it may be cheaper for the Crown Corporation to do nothing. globalnews.ca

siffron Announces New Canadian Distribution Partner
siffron, a leader in retail merchandising, announced that it has partnered with Toronto, Ontario-based Dana Industries as its exclusive Canadian distributor. For more than 25 years, Dana Industries has been a full-service provider of retail solutions. This new partnership will allow siffron to expand its sales and customer service capabilities within the Canadian market.

“We’re confident, as we strive to provide on-going world class customer service, this partnership will result in an industry-best value proposition to our existing and new customers,” said Bill Seering, siffron’s Vice President of Sales. As of August 1, 2019, siffron’s Canadian customers are directed to contact Dana Industries for sales and customer service. siffron.com

Class action lawsuit launched in Vancouver over Capital One data breach
A Vancouver law firm says a class action lawsuit has been launched on behalf of six million Canadians whose personal information was compromised by a data breach at Capital One Financial Corp. ctvnews.ca

Canada Store Openings & Expansions
New grocery store coming to Chatham
Drake’s 'OVO' Brand Continues Canadian Store Expansion with High Profile Location
Pioneer Cannabis Corp. announces opening of first retail location
New Apple Store at Toronto Eaton Centre Said to Open in October
Kiaro Opens Flagship Store in Vancouver
New illycaffè opens in YVR’s international terminal

Calgary shootings more than double what they were last year

Surrey, BC: Hells Angel shot dead at Starbucks drive-thru
For the second time in a year, a full-patch member of the Hells Angels Hardside chapter has been murdered. 43-year-old Suminder (Ali) Grewal, a member of the notorious biker gang’s newest B.C. chapter, was shot dead Friday morning at the Southpoint Exchange mall. The shooting occurred around 9:20 a.m. in the drive-thru shared by Envision Financial and a Starbucks. Surrey RCMP Cpl. Elaine Sturko said first responders tried unsuccessfully to revive a man with a gunshot wounds. Grewal was pronounced dead at the scene. Witnesses reported to police that two people were seen fleeing in a vehicle and later on foot. Police said officers were able to intercept the suspected vehicle and arrest two men who remain in custody.
vancouversun.com

Markham, ON: Man killed, woman injured drive-by shooting at strip mall
One man was killed and a woman is clinging to life after a targeted drive-by shooting at a Markham strip mall late Thursday. Yellow police evidence markers and a large pool of blood could be seen on the sidewalk just outside Hey Noodles restaurant at the west end of the plaza. And a bullet hole could be seen in a Madza dealership east of the strip mall.
torontosun.com

Winnipeg, MB: C-store employee, bystanders escape injury after handgun fails to fire during robbery
A male suspect had pointed a handgun at an employee’s head and pulled the trigger several times, however the firearm failed to discharge. The suspect then re-inserted the ammunition magazine and racked the firearm, before pointing it at the employee and pulling the trigger again. The handgun did not fire, and the suspect left the store with stolen product. Outside the store, the suspect pointed the firearm at two bystanders before fleeing the scene.
winnipegsun.com

Cambridge, ON: Man killed in fatal shopping plaza shooting

Calgary, AB: Man charged in shooting outside 7-Eleven store

Hamilton, ON: 4 people face more than 55 charges for armed drugstore robbery

Winnipeg, MB: Man charged in 9 total armed robberies

Barrie, ON: Police searching for suspect following Shoppers Drug Mart theft

Vancouver, BC: Dozens of Apple Watches seized at home of alleged thief

 



Robberies & Burglaries


C-Store - Winnipeg, MB - Armed Robbery
C-Store - Saskatoon, SK - Robbery
C-Store - St. John's, NL - Armed Robbery
Games Store - Belleville, ON - Armed Robbery
Gas Station - North Okanagan, BC - Robbery


View Canadian Connections Archives
 


 


 

Gatekeeper Systems
Using Technology for #DramaFreeLP at the Door

Robert Harling, CEO, Gatekeeper Systems

As shoplifter apprehensions have turned more violent in recent years, Gatekeeper Systems, the international leader in cart containment and Pushout Theft solutions, has stepped up to address this dangerous problem. CEO Robert Harling explains how Gatekeeper’s Purchek anti-theft solution not only reduces retail employee injuries and shopping cart replacement costs, but also helps avoid violent shoplifter confrontations that statistics prove are becoming more prevalent.



Quick Take 4 with
Hanwha Techwin America

Miguel Lazatin, Director of Product & Channel Marketing and Jordan Rivchun, Leader, Retail Solutions & Strategy

Hanwha Techwin America

Hanwha is a global Fortune 500 company and now one of the fastest growing security manufacturers in the world, driven by customer-led product design and development. Jordan Rivchun tells us why these reasons and more led him to join Hanwha Techwin America after years working on the retailer side of the business. And Miguel Lazatin shares some of the exciting new solutions they’re bringing to the market.


 

 


 


 



Amazon price alerts are leading sellers to raise prices on Walmart or risk losing perks

The company’s price alert system may be found anti-competitive

Amazon is indirectly causing third-party sellers to raise prices on their products if those products are listed on competing storefronts at lower prices, according to a report from Bloomberg. This is potentially anti-competitive, and it may become a central piece of evidence in the federal government’s ongoing antitrust investigations into US tech companies.

Amazon is not going so far as to openly demand its third-party sellers raise prices, according to Bloomberg. In some cases, Amazon may want the seller to lower the prices of its items on Amazon.com to match the prices on Walmart and elsewhere. Walmart also encourages its sellers to match prices across platforms. But Walmart isn’t as influential as Amazon’s Marketplace, which is the dominant online platform in the US for third-party sellers.

Amazon scans a merchant’s prices for listings on its Marketplace platform and compares them to that same merchant’s listings on other platforms, like Walmart and eBay. It then notifies the seller of the disparity and informs the business that it may lose promotional benefits — like a higher placement in search results, Prime shipping, and access to “buy now” buttons — due to the difference in price, which would lead to lower sales.

Amazon used to have a policy that required price parity across marketplace platforms, instead of simply encouraging it. Amazon eliminated that policy in the EU in 2013 and removed it for US sellers in May of this year. But the price alerts appear to be having the adverse effect of keeping prices high across all platforms, rather than influencing sellers to lower them.

That may give ammunition to regulators at the Federal Trade Commission, which is currently looking into Amazon as part of a broad antitrust probe. Although the investigation has not been formally announced, The Verge reported last week that FTC lawyers and economists have begun interviewing Amazon Marketplace sellers over a deal the company struck with Apple last year. The deal, which brought Apple onto Amazon in an official capacity for the first time, had the effect of kicking off third-party refurbishers that were selling low-cost Apple products. The result has been a rise in the average cost of some Apple products sold on Amazon, which is a potential price-fixing violation that could result in antitrust action, experts say.

If Amazon has also been indirectly pressuring sellers to raise prices through its price alerts, which it began sending out to sellers in 2017, the company could come under even more scrutiny. theverge.com

Rising consumer spending a catalyst for increased ecommerce fraud
The Barclays Consumer Spending index highlights a contraction in consumer spending, with growth hindered by declines in petrol and supermarket expenditure. This comes after what was a record quarter for the online retailing sector, signposting changing consumer habits and the rise of ecommerce, with customers valuing the convenience of transacting on digital devices at the click of a button.

As consumers continue to value the ease of online shopping, ecommerce fraud is growing at twice the rate of sales. 2019 has already seen ecommerce fraud amounting to £393 million, which made up 59 per cent of total card fraud cases, with nascent ecommerce merchants being cited as primary targets for this fraud.

However, by investing in fraud detection and prevention solutions that verify a user’s identity and cross-references it against fraud data at the customer on boarding stage, merchants can curb significant losses from fraud, according to Zac Cohen, General Manager at Trulioo. internationalsupermarketnews.com

A'gaci shutters e-commerce operations

1-800-Flowers to acquire FTD’s Shari’s Berries for $20.5 million

49% of all risky online transactions come from mobile devices




 

 


 


 



Update: Salt Lake City, UT: Pawnshop boss directed thieves to steal new tools, vacuums, gift cards
In the fall of 2017, security personnel for online and brick-and-mortar retailers along the Wasatch Front held a meeting with Utah law enforcement. The merchants were worried about pawnshops. The retailers complained that a lot of brand-new, still-in-the-box merchandise was being sold at Wasatch Front pawnshops, according to documents describing the meeting. Representatives from eBay, documents say, warned especially about one pawnshop — Xtreme Pawn in West Jordan. Officials with eBay said at the time that 58% percent of that shop’s online sales with eBay listed the merchandise as new.

The meeting has resulted in a crackdown on a number of pawnshops in Salt Lake and Utah counties, and criminal charges filed last week. The Utah Attorney General’s Office charged the manager at Xtreme Pawn, John Michael Jones, 40, with eight felonies, including counts of receiving stolen property and Utah’s equivalent of racketeering. Neither Jones nor his attorney returned messages seeking comment Tuesday. The defendant has not yet entered a plea and has been issued a summons to appear in state court in West Jordan on Sept. 6. sltrib.com

Palm Beach, FL: Jewelry Store Employee stole $60,000 worth of rings and charms, sold on eBay and Poshmark.com
A West Palm Beach woman faces 10 charges, including felony grand theft, after a Palm Beach store manager says she stole more than $60,000 worth of jewelry while working there. Michelle Dawn Chapman, 35, took rings and charm sets from the Helen Ficalora store the report said. Chapman listed some of the jewelry for sale on eBay and Poshmark.com, and pawned numerous items at American Pawn in Royal Palm Beach using her own fingerprints and identification. Chapman received almost $10,000 in payment from the pawn shop between January and July, the report said. palmbeachdailynews.com

Gwinett County, GA: Six wanted for $2,700 theft at Victoria’s Secret at Mall of Georgia
Described by police as a “theft crew,” on the afternoon of May 29 five women and one man successfully stole about $2,700 worth of clothing from the Victoria’s Secret located within the Mall of Georgia. Entering the store in separate groups of two, the suspects were in the store for approximately 40 minutes. An employee noticed that all six suspects, though entering the store in pairs a few minutes apart, were interacting with each other during the entire 40 minutes they were in the store. Security footage showed the suspects working together, removing security devices from items and placing the clothing in each other’s bags. One suspect is seen removing security devices and stuffing them in her bra, and later discarding the devices on the floor and onto shelves. northgwinnettvoice.com

Silver Springs, MD: Man arrested in $6,300 Theft/Refund scheme at The Home Depot
Jaime R. Toledo, 51, of Silver Spring, was charged with 10 counts of theft following a nearly four-month spree allegedly netting him $6,300. From Feb. 15 to May 4, Toledo repeatedly stole merchandise and returned it for a full cash refund, police said. Stolen items ranged from boxes of nails and packages of toilet paper individually valued at less than $20 to major equipment, such as a lawn mower and pressure washer each worth several hundred dollars, according to charging documents. bethesdamagazine.com

Broward County, FL: BSO investigating $2,000 power tool theft from The Home Depot
Broward Sheriff’s Office detectives are releasing surveillance video in the hopes of identifying the suspect from the North Lauderdale Home Depot. The theft occurred shortly before 3 p.m. on July 11, 2019. The suspect is seen walking into the store pushing an empty shopping cart. After loading the cart, he passes all points of sale and casually slips out through the garden center exit. A loss prevention officer tries to stop him, but the crook escapes with a paint gun, two leaf blowers, a trimmer, and batteries. wsvn.com

Sydney, Australia: Jewelry store robber's brazen $300,000 Hollywood-style heist
A lone crook broke into a Sydney jewellery shop and swiped $300,000 worth of precious goods by cutting a hole in a wall from the shop next door. The robber was caught on CCTV climbing through the roof of the North Rocks shopping centre on Sunday at 3.25am. 9news.com.au

Calvert County, MD: Sheriff’s Office investigating $800 theft of Hennessy Cognac
 


 


 



Shootings & Deaths

Napa, CA: Passenger killed in crash fleeing from Police
Tied to theft at The Home Depot

Napa police have arrested the driver of a car that crashed, killing a passenger during a police pursuit Monday night. Police said the driver, Jonathan Thomas McCarthy, 24, and passenger Logan Dale Patrick Bogan, 34, drove in a Honda reported stolen in Antioch to Napa with the intention of stealing merchandise from Home Depot to buy drugs. Napa County sheriff’s deputies deployed a spike strip to stop the Honda but McCarthy swerved to avoid it, lost control of the car causing it to roll onto its roof. McCarthy admitted he and Bogan switched the license plate from another uninvolved vehicle to the Honda and drove to Napa to steal from Home Depot to get money for drugs. mercurynews.com

Winston-Salem, NC: Argument leads to 1 dead after shooting at Hanes Mall
Suspect arrested. A man was shot and killed Tuesday outside BJ’s Restaurant and Brewhouse at Hanes Mall. The shooting took place in the restaurant’s parking lot at 3:41 p.m. Julius Randolph Sampson, 32, died at the scene, police said. Robert Anthony Grenato has been charged with murder and carrying a concealed gun in connection with Sampson’s death, police said. Police said Sampson and Granato were involved in a disturbance in the restaurant. The two men went outside where they continued to argue. At some point, police said, Granato drew a weapon and fired, striking Sampson. greensboro.com

Castle Rock, CO: One shot Tuesday night at King Soopers, police look for 3 suspects
The victim, described by police as a 25-year-old Hispanic man, was taken to a local hospital. Further details on injuries were not available. The shooting happened at 750 N. Ridge Road, according to police. Police said that an altercation occurred at the King Soopers gas station before the man was shot in the access road behind the gas station. Police were looking for three suspects in connection with the shooting. denverpost.com

Henderson, NV: Police shoot suspect after robbery reported at 7-Eleven
Officers were called to report of a robbery in progress about 8:55 p.m. at 1453 Boulder Highway. When officers arrived they found the man suspected of robbing the store, and chased him across the street, he said. The man was then shot in the arm near an O’Reilly Auto Parts Store, Moore said. He was taken to Henderson Hospital and was expected to survive Tuesday night. It was unclear Tuesday night if the robbery suspect was armed. Only one officer fired a weapon, and no officers were injured, Moore said. reviewjournal.com

Vallejo, CA: Legal proceedings advance for trio charged in deadly 2016 Pawnshop Robbery
A third suspect in a deadly 2016 Vallejo pawnshop robbery that ended in the store owner’s gunshot slaying, the wounding of an employee and the death of the store dog, faced arraignment Tuesday morning in a Vallejo courtroom and the judge ordered him and the other suspects to appear in the coming weeks for more legal proceedings in the notorious case. thereporter.com

 


Robberies, Thefts & Incidents

Manchester, NH: Man threatened Dunkin' clerk with syringe; suspect at large
On Monday at 8 p.m., Amherst police responded to the Dunkin’ on Route 101-A for a robbery that had just occurred. Witnesses said a man entered the store, placed an order and then showed the clerk a message on his cellphone, which contained a threat indicating that he had an infected syringe. The man demanded all the money from the register. He then fled the store, taking less than $200. The man was identified as Michael Farmer, 27. Farmer is also a suspect in two robberies that occurred in Milford on Sunday. wmur.com

Cantonment, FL: Felon with 29 convictions charged with Felony Battery during Target shoplifting apprehension
John Satterwhite, age 50, was charged with felony battery, second degree petit theft third or subsequent offense and resisting a merchant in the recovery of stolen property for the incident at the Target on Nine Mile Road. Satterwhite allegedly purchased an item in the electronics section of the store and place numerous other items in the bag as he moved around the store, including a Timex watch ($42.99), short pants ($19.99) sunglasses ($24.99) and cordless inflator ($67.99). Satterwhite has 13 felony and 16 misdemeanor convictions in Florida for numerous charges, including multiple grand theft and petit theft charges, according to the Sheriff’s Office. northescambia.com

South Euclid, OH: Reports of Armed Robber trigger brief lockdown at Burlington

Bedford Park, IL: No injuries after Walmart evacuated after reports of shots fired

Henderson County, NC: Creepy Clown with Balloons commits Armed Robbery at Dollar General

Stone Mountain, GA: Robbery suspect held gun to pregnant cashier’s head at Dollar General

Evesham Township, NJ: Target Shoplifter assaults Target LP during $100 Theft

Racine, WI: Man accused of stealing $4,100 Yorkshire Terrier from Petland

Mexico City, Mexico: Armed Robbers broke into a Government Coin Manufacturer stealing $2.5M in gold coins


 

Antique store – Douglass, KS – Burglary
Bike Shop – Littleton, CO – Burglary
C-Store – Orange, CT – Armed Robbery
C-Store – Las Vegas, NV – Armed Robbery
C-Store – Charlotte, NC – Armed Robbery
CVS – Springfield, MA – Armed Robbery
Dollar General – Dayton, OH – Armed Robbery
Dollar General – Stone Mountain, GA – Armed Robbery
• Jewelry store – Lee’s Summit, MO – Robbery
• Jewelry store – San Francisco, CA - Burglary
Liquor store – Longview, TX - Robbery
Restaurant – Lake Wylie, SC – Armed Robbery (Waffle House)
Restaurant – Amherst, NH – Armed Robbery
Restaurant – Jonesboro, GA – Burglary (Burger King)
Restaurant – Jonesboro, GA – Burglary (Long John Silver)
Restaurant – Yelm, WA – Burglary
Restaurant – Gary, IN – Burglary (KFC)
Restaurant – Bethesda, MD – Burglary
Target – Cantonment, FL – Robbery/ Assault on LP
Zumiez – Chicago, IL – Burglary
7-Eleven – Henderson, NV – Robbery/Suspect shot

Daily Totals:
12 robberies
9 burglaries
1 shooting
0 killed

 


 


 


 


None to report

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Sometimes the best reaction is no reaction, as the old expression "Silence is Golden" is more applicable than most think. Especially in a situation where you're unfamiliar with the surroundings, the people, the cultural beliefs, or the boundaries. The key is having the self-discipline not to react or speak. It can help prevent you from going too far or showing anger and it just might keep you from destroying a relationship or your reputation. Reacting is easy - listening and biding your time isn't.

Just a Thought,
Gus

Gus Downing

 

 

 

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