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August 11, 2014

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News Brief
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NY State Attorney General Says - New Security Executive started racial-profiling at Barneys
Barney's racial profiling settlement - $525k - Hire 'anti-profiling consultant - update detention policy - improve LP & Sales training  In addition to paying fines and legal expenses in relation to the profiling allegations, the upscale retailer will hire an 'anti-profiling consultant' for two years, update its detention policy and improve training of security and sales personnel. Barneys has agreed to pay $525,000 to settle allegations that the upscale retailer deliberately targeted minorities entering its Madison Ave. flagship store. State Attorney General Eric Schneiderman’s investigators heard from customers and former employees that a pattern of racial profiling began last year when the high-end store tried to crack down on a dramatic spike in shoplifting and credit card fraud. Complainants told Schneiderman’s civil rights division that the store’s security team — known as the “loss prevention unit” — made a habit of keeping watch over black and Hispanic shoppers in disproportionate numbers. “This agreement will correct a number of wrongs,” said Schneiderman, “both by fixing past policies and by monitoring the actions of Barneys and its employees to make sure that past mistakes are not repeated. The problems apparently started in March 2013 when Barneys hired a new security executive, the review found. In the ensuing months, door guards “exclusively identified minority customers as warranting surveillance,” complainants told the attorney general. Former Barneys employees told Schneiderman the store detectives were regularly pressured to “be more proactive in making stops and getting more ‘cases,’ ” the settlement states. After the investigation, the Attorney General’s Civil Rights Bureau concluded that Barneys lacked “objective, race-neutral criteria for investigating potential shoplifting and/or credit card fraud” and engaged in “excessive force and handcuffs” in its treatment of detainees. Among the steps being taken as part of the agreement in addition to the $525,000 payment, Barneys will:

• Retain an independent anti-profiling consultant with expertise in the prevention of racial profiling in loss prevent and asset protection;
• Establish new recordkeeping requirements on investigations, detentions and false stops conducted by loss-prevention employees;
• Limit access to closed-circuit television areas by local law enforcement officers and maintain records of visits by local officers;
• Adopt new loss-prevention detention policies and a new anti-profiling policy;
• Develop and conduct anti-porfiling training for loss-prevention and sales employees, and
• Investigate customer complaints of profiling.  (Source nydailynews.com)(Source wwd.com)

 

Riots and Looting Retailers in St. Louis

Night of Looting Retailers & Unrest Over Police Killing of St. Louis Teenager  A vigil on Sunday for an unarmed black teenager shot and killed by a police officer in a St. Louis suburb was followed by angry demonstrations overnight after protesters took to the streets, looting stores, vandalizing cars and confronting the police. Still images and videos captured on cellphones and posted on social media sites, as well as local news media reports, appeared to show people spray-painting and looting a number of stores. In one television report, people could be seen running away from a store with their arms full of shoes. A convenience store could be seen burning in a video posted by The St. Louis Post-Dispatch. By Monday morning, more than 200 officers had been involved in restoring control, Brian Shellman, an officer with the St. Louis County police, told the local news media, though there remained reports of scattered incidents. Officer Shellman said he did not know how many arrests had been made. (Source nytimes.com)



Ferguson Walmart looted amid riots - 20 to 25 Walmart employees took shelter Sunday Night inside their store  An employee told NewsChannel 5 the store was overrun by looters. Officers barricaded the front of the store, but many looters had already made their way inside the store. The employee said they smashed glass cases containing electronics, and stole all of the TV's. The store did not reopen Monday morning. (Source ksdk.com)



Schnuck data breach class-action settlement reached - notification underway  Customers of 79 Schnuck grocery stores are being alerted that the breach, which occurred between December 9, 2012 and March 30, 2013, has been settled and that they may be entitled to a share of the proceeds. The lawsuit claims that Schnucks was responsible for the security incident because Schnucks did not take appropriate care to protect its payment card systems from hacking. Schnucks denies all of the claims and says it did not do anything wrong. (Source chainstoreage.com)

Visa Pilots Fraud ID System at the Gas Pump

Protection 1 adding solar to its mix

Target opens Silicon Valley tech hub

Slideshow: Retail chains that have disappeared over the last 25 years

Lawsuit Against Alibaba Over Counterfeiting - Gucci's Owner Said Chinese E-Commerce Giant Fostered 'Army of Counterfeiters'  A lawsuit filed and then withdrawn last month against Alibaba Group Holding Ltd. by several of the world's leading luxury brands provides extensive details about the issue of allegedly counterfeit goods on the Chinese Internet company's shopping platforms. The 147-page complaint, filed July 9 in the U.S. by Gucci, Yves Saint Laurent and other brands under Kering SA, alleged that Alibaba's shopping, marketing and payment platforms "knowingly make it possible for an army of counterfeiters to sell their illegal wares throughout the world, including the U.S., and are compensated by the counterfeiters." The complaint, which was unsealed in late July and posted online for the first time on Thursday, provides a glimpse into the challenges that luxury brands face in battling counterfeits on shopping sites of Alibaba, the world's biggest e-commerce company by transaction value. (Source wsj.com)

French credit card users most at risk of fraud 
Bank card users in France stood the highest chance of being a victim of fraud compared to the rest of Europe, new data released this week has revealed. Experts say France's adoption chip and pin technology has forced criminals to find other ways stealing money. According to data from Euromonitor for 2013 the amount of credit card fraud across 19 European countries (including Russia) was worth $2.08 billion. But it is in France that the rate of fraud, in terms of the amount of losses caused by fraud per card transactions is the highest, followed by Greece and the UK. However in terms of overall losses in financial terms the UK was harder hit with losses totaling $717 million. France came next with $575 million losses. (Source thelocal.fr)

Last week's most popular news article --

Toys R Us RLPM gets 18 months on gun charge - Ordered to pay Toys R Us back $223,000  Bernard Grucza, former regional LP manager for Toys R Us, who's serving 25 years in prison for fatally stabbing his colleague has been given an 18-month term for an unrelated gun charge. Grucza was sentenced Wednesday in federal court in Buffalo, where he pleaded guilty to possessing a gun while there was a restraining order against him. The sentence will run concurrent with the state prison sentence he received last month for the death last year of Toys R Us co-worker Larry Wells. As part of Wednesday's sentence, Grucza also must pay $223,000 in restitution to Toys R Us for cash and merchandise he stole while employed. (Source wsj.com)

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Loss Prevention News Network
"Live in Ft. Lauderdale at the NRF Show 2014"


NRF's LP Awards & Recognition Committee


Melissa Mitchell, CFI, Dir of LP and Inventory Control, LifeWay Christian Stores, and Chair, NRF LP Awards & Recognition Committee

Melissa Mitchell, CFI, Director of LP and Inventory Control for LifeWay Christian Stores, discusses the NRF’s LP Awards Program, which honors loss prevention professionals and law enforcement officers who have positively impacted the LP community each year. As chair of the NRF’s Awards & Recognition Committee, Melissa talks about the importance of acknowledging excellent performance among your ranks. Learn how you can get involved in next year’s nomination process!

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LPNN Quick Take #11

In this LPNN Quick Take, hear from Joe LaRocca, Hedgie Bartol, Business Development Manager, Retail, Axis Communications, and Professor Bob Hanson, Northern Michigan University. Hedgie discusses what he aims to get out of these types of conferences and what he tries to learn. While Bob Hanson tells us what he takes back to the university and students from the conference. The three discuss how Loss Prevention as a profession has changed over the last 20 years.


Solution Providers, have a video or commercial you want to publish? Contact us.

e-commerce
Sponsored by The Zellman Group

Retail Expert Warns: Ignore Internet and 'Writing Is on the Wall'  The Web has become an ominous spider's web for America's bricks-and-mortar retail stores as more Americans turn to the Internet to do their shopping. And for retailers who ignore the Internet, "the writing is on the wall," says Brian K. Walker, Hybris Software senior vice president, writing in Forbes. "There is a crisis in retail," Walker wrote in the Forbes piece. "U.S. retailers received approximately half the holiday foot traffic they experienced just three years ago, according to ShopperTrak." (Source newsmax.com)

Mobile Payments Will Make Credit and ATM Cards Almost Obsolete  With payments more and more going mobile, retailers, banks, card companies, phone operators and just about everyone in between are scrambling for position. Mobile payments will hit $720 billion a year by 2017, up from $235 billion last year, according to the research firm Gartner. Google, PayPal, Square, American Express, MasterCard, and Visa, among others, have all developed mobile payment platforms. Of course, plastic cards will continue to have a presence in the coming years, that’s why card companies are spending big on digital wallets and social media propositions connected with their plastic. But they must reinvent themselves by developing ways of paying for goods and services that don’t rely on plastic or digital cards. (Source forbes.com)

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

 

ORC News
Sponsored by Security Resources

Shoplifters in Des Peres, MO using fashionable accessory to hide stolen items  Shoplifters are using a new accessory to disguise stolen goods, and police in Des Peres are catching on. The accessory is known as a booster bag. Carefully constructed with an aluminum foil lining to trick store sensors, the booster bag appears to be an ordinary purse from the outside. But, like other theft devices, booster bags are prohibited by city ordinance. Recently, Janay Clark, 22, allegedly used a booster bag at West County Center to steal more than $900 worth of denim and a handbag from the The Buckle. (Source kmov.com)

Ohio Grand Jury indicts a $12,000 Baby formula thief  Prized for its high demand and therefore high resale value and as a tool in the illegal drug trade, it allegedly was the target of a Tallmadge, OH woman now facing charges that she stole more than $12,000 worth of powdered formula from two different Walmart stores last fall. On one occasion, Smith allegedly stole 474 cans of baby formula, worth $7,909, from the Streetsboro Walmart, according to Streetsboro police. Two children helped her steal the items, according to a police report of the incident. Stacy A. Smith, 24, also faces felony theft and robbery charges in two other nearby counties. (Source recordpub.com)

2 Female Shoplifters facing $436 theft/ return scheme at Walmart in Edwardsville, IL; repeat offenders  A pair of Riverbend women were charged with the felony of Retail Theft Over $300 Thursday in Madison County Circuit Court. Stacy Anne Lindley, 30, Brittany Rose Knox, 26 each were charged with two felony counts due to the fact each had been previously convicted of theft in Madison County and the amount of the theft exceeded $300. On Wednesday, Aug. 6 deputies were informed two women had been observed removing items from the shelves of the store and immediately responding to the customer service counter to “return” the items for a gift card. The female suspects left the area by vehicle after obtaining the gift card. Investigative efforts revealed Knox and Lindley obtained a gift card for the amount of $438.95 by means of “returning” items they had never purchased from the store. (Source thetelegraph.com)

Prospect Heights, IL mother, son plead guilty to retail theft; hitting 4 TJ Maxx stores  A Prospect Heights mother and her son pleaded guilty to stealing merchandise from TJ Maxx stores in Palatine, Hoffman Estates, Mount Prospect and Chicago. Originally charged with a "continuing financial crimes enterprise," Maria G. Kraszynska, 64, and her son, Christopher A. Krasznski-Morrar, 23, pleaded guilty to an amended charge of misdemeanor retail theft Thursday, prosecutors said. The pair were sentenced to two years conditional discharge. Additionally, the judge ordered them to pay restitution. According to police, the defendants purchased high-end jewelry from the stores and returned inferior or less expensive jewelry in its place. The thefts took place between October 2013 and March 2014 and were recorded by store surveillance cameras, police said. (Source dailyherald.com)

2 arrested in $1300 theft of alcohol from a HyVee store in Plattsmouth, NB; warrant issued for a third suspect

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Retail Crime News
Sponsored by NuTech National

Customs seizes $1.6M in counterfeit sunglasses at Savannah port  U.S. Customs and Border Protection Office (CBP) of Field Operations, at the Port of Savannah seized 377 cartons of sunglasses with an estimated manufacturer’s suggested retail price (MSRP) of $1,619,550. (Source wjcl.com)

Raleigh Police barricade shopping center after carjacking and shooting call  Raleigh Police barricaded the Tower Shopping Center off of New Bern Road early Saturday. Police are not releasing much information or saying what happened. A lieutenant tells ABC11 they initially responded to a call for a carjacking and shooting at the intersection of Milburnie Road and North Raleigh Boulevard, and officers were then led to the Food Lion in the shopping center. Officers were seen swarming a White Chrysler Pacifica, that appears to be shot up and has extensive damage. There were a couple of bullet holes on the driver's side of the SUV and near the trunk. (Source abc11.com)

Rolex Robbery: Man In Wheelchair ‘Miraculously Cured’  Who knew that a Rolex watch contained healing properties? Case in point: A wheelchair-bound customer took off running with a $25,000 Rolex from a Stamford, Connecticut, jewelry store according to local police. The incident, which occurred at the Stamford Town Center mall on Saturday afternoon, was caught on the store’s surveillance camera; see the footage released by police embedded below. In this incident, the suspect was trying on watches with the help of two employees when he suddenly regained the ability to walk/run and grabbed the expensive timepiece. (Source inquisitr.com)

Two Family Dollar employees assaulted during armed robbery in Wilmington, NC  Two Employees were assaulted when the Family Dollar was robbed Friday at 10 pm. The suspect, wearing a mask and armed with a handgun, assaulted two female employees before leaving on foot. Police said the employees were closing up the store when the suspect came around the corner and ordered them to open the safe or he would kill them. The suspect then pistol-whipped the employees and grabbed as much money as he could before fleeing the scene on foot. The two employees were taken to New Hanover Regional Medical Center for their injuries. (Source wect.com)

'Chrome Revolver Bandit' sentenced to more than 800 years in prison in CA

Boxer Puppy stolen from Petland in Naperville, IL

Kay Jewelers in the St Louis Galleria, St Louis, MO the victim of $7200 Grab and Run

Two member Distraction Team hits Kay Jewelers in Brier Creek, Raleigh, NC

Zales Outlet in Hazelwood, MO. Grab and Run of 5 pairs of earrings valued at over $6000

Two Rolex watches valued at $ 59,000 stolen from the Kay Outlet in the Woodbury Commons, Central Valley, NY during a Grab and Run. Suspect may be tied to other Rolex thefts

Robberies and Burglaries

AT&T - Dallas, TX - Armed Robbery
Cash Express - Lone Oak, KY - Armed Robbery
Circle K - Lafayette, IN - Armed Robbery
City Market Gift - Fairbanks, AK - Burglary
C&P - Hazleton, PA - Armed Robbery
Dollar General - Tulsa, OK - Armed Robbery
Dollar Saver - Plains Twp, PA - Armed Robbery
Dolly Express - Strafford, CT - Armed Robbery
Family Dollar - Tulsa, OK - Armed Robbery
Family Dollar - Clayton, NC - Armed Robbery
Holiday Station - Duluth, MN - Armed Robbery
Oasis Smoke - Albuquerque, NM - Armed Robbery - ID of person killed unknown
Phillip 66 - Shreveport, LA - Armed Robbery
Radio Shack - Parsippany, NJ - Burglary
7-Eleven - Torrance, CA - Armed Robbery
7-Eleven - Orlando, FL - Armed Robbery

 

Vendor Spotlight
 



We've made a move to serve you better!

Our contact information has changed - take a moment to update your records.

We’re thrilled to share that we’ve expanded to better meet the needs of our customers, partners and the greater retail market! This significant change has poised Verisk Retail for dramatic growth, greater service and the ability to provide an enhanced product offering for our customers. We hope you’ll join us in our excitement!

Our NEW Address:
Verisk Retail
One Liberty Corporate Center
6625 West 78th Street, Suite 280
Minneapolis, MN 55439
veriskretail.com
 
Our Contact info:
veriskretail@verisk.com
888-777-0561 toll free
952-912-9235 local
952-912-9294 fax
customersupport@veriskretail.com
888-777-0586 customer support

Attention Accounting:
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Verisk Crime Analytics, Inc.
General Post Office
PO BOX 27508
New York, NY 10087-7508

Having trouble finding our record?
It’s possible that you may find our information listed as one of our older business entities, including Aspect Loss Prevention or enabl-u.


 

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No doubt that leaders have heard that they need to "walk the talk" in order to be great, but the opposite is also true. Game-changing innovators and inspiring leaders also need to be able to use the power of language to explain their vision and game plan. (How you will win)


What to Do If Your Team Is in a Rut
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Why Your Employees' Happiness Matters -- And What To Do About It  Happiness makes people 12 percent more productive, yet 63 percent of employees today are not "engaged" in their jobs. Whether it's lack of passion or being unhappy, your employees are a driving force, so keeping them happy will take some motivation. (Don't just pay more)

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Tip of the Day
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There is as much – if not more – to learn from something that didn't work as something that did. Virtually every one of those experiences is a life lesson and goes into making you a better leader for tomorrow. The issue is how you handle it today and how you handle it in an interview is critical and can have a major impact on how you're viewed today and how you're viewed after an interview. We all have to deal with failure and it's better if you're the source of the information than someone else. Hiding it, ignoring it, minimizing it, or spinning it almost always leads to negative perceptions, skewed opinions, and more varying interpretations. It's best to anticipate the concerns and accentuate the positive – both of which are easier said than done.

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