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8/17/18 d-ddaily.net










Top Industry News
 

ADT Acquires Commercial Systems Integrator Access Systems Integration (ASI)
ADT Inc. (NYSE: ADT), the leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today announced the completed acquisition of Access Systems Integration (ASI).

Founded in 2000 and headquartered in Eatontown, NJ, Access Systems Integration is a regional systems integrator specializing in design, delivery, installation and servicing of electronic security systems including enterprise-level access control, video and visitor management solutions, perimeter security, security operation command centers, among other solutions. adt.com


New Forensic Reporting Platform for Retail Now Available
Through CONTROLTEK-VuTeur Partnership

CONTROLTEK, an emerging leader in retail product protection, has partnered with VuTeur, the most effective forensic reporting platform on the market, to provide retailers with advanced threat detection and emergency management protection using real time location technology. VuTeur’s incident management software delivers access control authentication using secure credentialing methods without the need for bulky or expensive equipment.

“Retailers can establish zones and watch lists, as well as leverage real-time location system (RTLS) monitoring to create a custom layer of security for their stores and facilities,” said Jana Rankin, co-founder of VuTeur. “We are excited to partner with CONTROLTEK and take a large step forward in helping retailers get better insight into what is happening in their environment in real time.” controltekusa.com


RILA Blog
Q&A: RILA's SVP of Retail Operations Talks Rising to the Challenge of Industry Transformation

RILA recognizes that ubiquitous internet access, changing consumer values, preferences, and lifestyles, coupled with the desire for increased on-demand shopping, have led to unprecedented disruption in virtually every industry; retail perhaps more than any other. America's retailers are transforming, and their supply chain and asset protection operations are helping lead the way. RILA is committed to helping our communities of supply chain and AP executives meet consumer needs with knowledge and innovative solutions.

We recently sat down with RILA's Senior Vice President of Retail Operations Lisa LaBruno who oversees Retail Operations to learn more about how the industry is evolving and how our member companies are rising to the challenge.

Q. Tell us a little about your role at RILA.

LL: As RILA's Senior Vice President of Retail Operations, I oversee supply chain, asset protection, and digital. I'm over-simplifying but essentially our team works closely with functional leaders in these areas to identify and solve common priority challenges they are facing. In doing so, we help member companies enhance their organizational efficiencies and we advance the retail industry.

Q. What are some of the topline goals and/or challenges for retail AP executives?

LL: AP teams are working to proactively identify and mitigate losses in the multi-channel environment in which their companies are operating (e.g. buy on line, pick up in store). Also, social engineering is a growing problem. New and sophisticated criminal schemes are rearing their ugly heads every day and AP practitioners are working very hard to stay ahead of these criminal perpetrators, particularly those who target the most vulnerable consumers. Last, AP teams are reporting an increase in shoplifting in urban areas across the country, fueled by a variety of factors including the opiate crisis, increases in state felony thresholds, overcrowded jails, reduction in law enforcement resources, and legal challenges to diversion programs.

Q. What is RILA's role in helping members meet these challenges?

LL: Our team drives collaboration to solve common industry problems. RILA's membership is comprised of the retail industry's thought leaders. Our team taps into that brain trust to address the most pressing challenges retailers are facing. We do that in a variety of ways, including face-to-face meetings, facility visits led by member companies, benchmark studies, research projects and of course, our annual conferences. And, we recognize the important role our solution and service provider partners play in this process, especially our high-level committee sponsors including IBM, Intel, JDA, Profitect, and Zebra Technologies.

Q. One surprise from your seat.

LL: Not too long ago, supply chain, AP and other functional areas operated in silos, essentially operating independent of each other. Over the past few years, the lines have blurred. Today, there's a lot of overlap between supply chain, asset protection and digital. In many instances, they need to work together to ensure their company's success. It's been interesting to watch these relationships mature and exciting to witness the collaborative spirit develop among these groups.

Q. What's got you most excited?

LL: Total Retail Loss! In October 2016, RILA in partnership with Professor Adrian Beck published the Beyond Shrinkage: Introducing Total Retail Loss report, the culmination of two years' research work focused on helping the retail industry develop a more overarching definition and typology of the full range of losses it experiences. Since then, the TRL concept has received critical acclaim across the globe, and early adopters are reporting significant benefit. This month, we launched TRL 2.0 to examine the experiences of those who have adopted TRL and the challenges of those seeking to adopt it, and to understand how TRL needs to evolve to take account of its exposure to the 'real' retail world. rila.org

Call for Speakers for RILA AP Conference 2019
RILA Seeks Retail and AP Experts to Share Knowledge at the Leading Retail AP Conference in the U.S.

RILA's Asset Protection Steering Committee - comprised of senior asset protection executives - identified topics, reflecting the industry's most exciting opportunities and pressing challenges. We're looking for retail speakers with experience in any of these areas to help lead a 45-minute breakout session (inclusive of Q&A). You don't have to be an expert on the entire topic and you don't have to go it alone! You can team-up with an internal colleague or a peer at another retailer. If you don't see a topic on the list that moves you, submit a speaker proposal on another priority topic that your industry peers would want to hear about - we're open to your ideas!

Hurry! The call for speakers closes on August 31, 2018 at 5 p.m. ET. For more information, to view topics and apply, click here

 


Walmart LP Officer Found Liable for 'Malicious Abuse of Process'
Jury grants $1.5 million verdict to Silver City, NM woman in lawsuit

A jury recommended earlier this month that $1.5 million in damages be paid to a Silver City woman in a lawsuit against Walmart, and the retail giant plans to ask for a review of the evidence.

Shaydle Mendoza was shopping at Silver City's Walmart in July 2013 when her complaint states she was detained by the store's "loss prevention officers" and then arrested for shoplifting. Mendoza spent a night in county jail and paid a $500 non-refundable bond for her release. The charge was later dropped.

After the Sixth Judicial District Attorney's office dismissed her case, Mendoza said she contacted the store the following December asking whether she was allowed to shop there. The complaint states that she got permission from the store to return, but when she did she was arrested once again, this time for trespassing.

Mendoza's complaint further states that the incidents led to a loss of income after her employer ran a background check that showed she had been charged with shoplifting and trespassing.

Mendoza filed suit in 2014, naming Walmart Stores East, the store's general manager, and a dozen loss prevention officers as defendants.

After deliberating late into the evening of Aug. 10, a jury of 12 found that Walmart loss prevention officer Robert Bencomo had probable cause to believe Mendoza was concealing merchandise and detained her in a reasonable manner in the July incident.

The jury found, however, that Bencomo "intentionally inflicted emotional distress" on Mendoza when she returned to the store in December, and found him liable for malicious abuse of process. The jury also found that Bencomo intentionally destroyed video evidence in order to defeat a potential lawsuit by Mendoza. lcsun-news.com

Good workplace relationships key to preventing shoplifting
Shoplifting is reduced when staff take "psychological ownership" of the problem - which depends on good workplace relationships, a University of Otago study has found.

PhD student Balkrushna Potdar has completed a pilot study interviewing employees, and the next step involved gathering more data from 1000 supermarket employees around New Zealand.

"We wanted to see if there was evidence to show that good relationships between employer and their staff would mean more proactive prevention of theft."

Most shop staff interviewed said they had witnessed customer crime or some kind of "deviant behaviour". This ranged from customers grazing on food before reaching the check-out, switching bar-codes at self-service check-outs, and pocketing goods.

The staff in the survey had notified security staff, and said they did so because it affronted their values, or felt it was their duty. stuff.co.nz

Rebuilding and Refocusing After Workplace Violence Occurs
Jana Monroe was CSO at Southern California Edison on December 16, 2011, when a gunman opened fire inside a Southern California Edison office building in Irwindale, California. The gunman, Andre Turner, killed two employees, and wounded two others, before committing suicide.

“For two years after that incident we rebuilt and reframed our corporate culture [towards active shooter policies],” Monroe says. “But the most immediate action items included things that people didn’t read about in the media, including providing Uber rides, food and water to many employees, as 3,000 were evacuated from the building. Our corporate executives attended the funerals of the victims and provided security to the victim’s families for five days. After that, we formed a panel that included HR, Legal, Ethics and Compliance, Corporate Security and Psychologists who spoke to employees to determine the culture that was in place. From there, we put in place new policies, procedures and training to mitigate a shooting incident from occurring again and to be prepared if another incident should occur.”

Now CSO at Herbalife, Monroe has implemented a threat assessment team that consists of Corporate Security, Legal, HR, and Ethics and Compliance executives. “As an enterprise we have solid policies and procedures in place to protect our employees,” she says.

“Anonymous reporting is the number one technology that enterprise security should have,” adds Rodnie Williams, SVP Risk Management, Omnigo, and an enterprise security consultant. “’Telling on someone’ is not cool, but when you provide the ability to report it anonymously, it removes barriers. You also need to take into account how this new generation of workers share, deliver and consume content and information – they use mobile first. Anonymous reporting can work across multiple issues, such as mental health, in addition to working well across verticals and industries.” securitymagazine.com

Vegas hotel room checks raise privacy, safety concerns at Def Con, Black Hat
Vegas hotel security group going way beyond visually inspecting rooms & on security execs
The October 2017 mass shooting in Las Vegas involving a guest at the Mandalay Bay Resort and Casino led to new policies at Caesars Entertainment hotels, one of which includes disregarding guests' Do Not Disturb signs and checking the room once every 24 hours — a policy attendees at Def Con 26 and Black Hat USA 2018 felt the full brunt of during their events last week.

Caesars Entertainment issued a statement, claiming, “The checks involve only a visual review of the bedroom, bathroom and additional sitting area (if any) to ensure there are no issues which require further attention. Drawers, suitcases, and other personal items are not inspected by our security officers who are clearly identifiable to guests.”

If that were true and you could tolerate that form of security theater and privacy invasion, then that might be the end of the story. Except Black Hat and Def Con attendees who stayed at the Mandalay Bay, Luxor, Caesars Palace, Flamingo, Aria, Cromwell, Tuscany, Linq, Planet Hollywood, or Mirage said hotel security officers showed nothing to verify their identify, actually did more than a visual inspection (such as by photographing and filming rooms), went so far as to confiscate items, and some claim they even riffled through their bags. csoonline.com

ACFE: Report to the Nations
2018 Global Study on Occupational Fraud and Abuse

Among the various kinds of fraud that organizations might be faced with, occupational fraud is likely the largest and most prevalent threat. Occupational fraud1—fraud committed against the organization by its own officers, directors, or employees—constitutes an attack against the organization from within, by the very people who were entrusted to protect its assets and resources. acfe.com

Fewer Organizations Referring Fraud to Law Enforcement
Over the past decade, fewer and fewer fraud cases were referred to law enforcement. In the 2018 ACFE Report to the Nations, a study of 2,690 cases of occupational fraud investigated by Certified Fraud Examiners (CFEs) between January 2016 and October 2017, 58% of cases were referred to law enforcement. The number has slowly been declining since 2008 when the rate was 69% of cases being referred to law enforcement. Interestingly, the rate of fraud cases that resulted in a civil suit has remained relatively steady over the same period, hovering around 23%.

When looking at why organizations do not refer fraud to law enforcement, the top reasons cited were a fear of bad publicity (38%), internal discipline considered sufficient (33%) and concern it would be too costly (24%). "While our data doesn't point to a specific explanation for this trend, we think it is worth highlighting because of the negative consequences it can have when fraudsters are not prosecuted," said John Warren, J.D., CFE, vice president and general counsel of the Association of Certified Fraud Examiners (ACFE) and one of the report's co-authors. "This enables them in many cases to move on to other employers and repeat their crimes."

Other findings include that the typical employee fraud case causes a loss of $130,000 and lasts 16 months. Losses caused by male fraudsters were 75% larger than losses caused by female fraudsters, and internal control weaknesses facilitated nearly half of the frauds. securitymagazine.com

Trump pushes to study an end to quarterly earnings reports
to help business do ‘even better’

President Donald Trump on Friday advocated for a possible end to the long-held quarterly earnings reports for publicly traded companies, saying it would boost business and in turn help create jobs.

In a morning tweet, the president said he had spoken to “business leaders” for their ideas on growth and they believed filing earnings reports every three months was one obstacle for growth. One idea would be to report every six months.

The issue of how reporting hamstrings corporate executives is not a new one. CEOs have complained often about the process in which companies try to meet the expectations placed on them by Wall Street analysts, and markets move on the results. cnbc.com

LinkedIn Groups Are Changing
If you rely on LinkedIn Groups to communicate with members, it might be time to re-evaluate. LinkedIn announced it is relaunching Groups and rolling it into its main app with new features in tow, while also nixing previous capabilities.

What’s leaving LinkedIn Groups: the ability for Group administrators to pre-moderate comments; sending Group posts or announcements as emails to the entire community.

What’s coming to Groups: threaded replies; Group conversations that will appear in-stream on your newsfeed; the ability to post media, such as videos and gifs; pinned notifications to members’ feeds

But is the trade-off worth it? Maggie McGary, CEO and chief community strategist at McGary Associates, says no. The removal of features over a short period of time highlights the lack of say community managers have when they don’t control the platform.  associationsnow.com

ASIS International Webinar Addresses SAFETY Act and the MGM Lawsuit
ASIS International, the world’s largest association for security management professionals, today announced it will hold a free webinar, The SAFETY Act and the MGM Lawsuit: What It Means for You and your Organization, on Tuesday, August 21 at 11:00 am ET.

Led by Brian Finch, partner, Pillsbury Winthrop Shaw Pittman, the 60-minute ASIS webinar will review why the Act was created, protections afforded to ASIS certified professionals and their employers - as well as those who use ASIS Standards and Guidelines - and potential implications of the MGM case. asisonline.org

Resources for Workplace Violence & Active Shooter Situations

NRF: Active Shooter Guidelines

FBI: Active Shooter Resources

DOJ: Workplace Violence, Awareness & Prevention

DHS: Active Shooter Preparedness

FEMA: Preparing for Active Shooters

SHRM: Workplace Violence  Resources

Amazon in Running to Acquire Landmark Movie Chain

Bon-Ton properties hit the selling block


Quarterly Results
Nordstrom Q2 full-price location comps up 4.1, Rack up 4%, e-commerce up 23% (34% of total sales), sales up 7%
Dillard's Q2 comp's up 1%, net sales up 2.8%

 

 

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Does Facebook even need a CSO?
Facebook moving from centralized security leader to a 'distributive model'

On August 1, Facebook’s chief security officer (CSO), Alex Stamos, posted that he’s leaving on August 17. “We are not naming a new CSO,” says an unnamed Facebook spokesperson. Instead, the spokesperson continues, “We embedded our security engineers, analysts, investigators and other specialists in our product and engineering teams.” In other words, in less than two weeks, no central point person will own security. “The senior leaders of those teams will be responsible for keeping Facebook and people's information secure,” he explains.

Unlike other industries, where companies with similar products face the same security issues, social media doesn’t really have any data protection best guidelines. For starters, the industry is too small. According to Pew Research Center, only eight platforms are used by at least 20 percent of the country. Even they don’t work with the same types of data: YouTube and Facebook top the list, and while Facebook streams videos, the two collect and store radically different files and information.

“The spread of risk and concern and extremes inside of social media varies significantly,” according to Michael Coates, a former Twitter chief information security officer (CISO) who left in April. “The requirements and expectations that could be on a Twitter or a Facebook would differ greatly from a Pinterest or a Snapchat,” he says.

That’s why when you ask Coates’ opinion on Facebook’s recent decision to get rid of its chief security officer role, he’s hesitant to judge: “We can't conjecture on what specifically is happening at Facebook,” he says, but adds he’s always concerned to see companies “move from a structure that has a centralized security leader to a distributive model.”

Facebook security: What is at risk

That’s exactly what Facebook has done. “When you move from a structure that has a centralized security leader to a distributive model,” Coates says, there’s a long list of risks. For starters, he explains, “If security is what you do when you have free time, nobody does it; nobody has time.” Then it’s tough to even identify security risks or to get leadership to agree on how to prioritize them against new product features. Finally there’s the security theater of it all. csoonline.com

Overcoming 'Security as a Silo' with Orchestration and Automation
When teams work in silos, the result is friction and miscommunication. Automation changes that.

While security continues to evolve, adapt, and innovate, there has been a consistent, underlying theme across the industry: Teams are struggling to balance their increasing workloads with the limited resources at their disposal. As a result, it is becoming progressively more difficult for them to accomplish their goals.
However, a lesser-known problem has risen, which I like to refer to as a different kind of SaaS: "security as a silo."

But a few organizations have figured out how to utilize specific technologies to increase productivity, efficiency, and effectiveness among employees and processes. Continued on page 2 darkreading.com

Australian teen pleads guilty to hacking Apple
An Australian teenager pleaded guilty today to charges over repeatedly hacking into Apple's computer systems, The Age reports. He reportedly was able to access authorized keys, view customer accounts and download 90GB of secure files before being caught. Once alerted to the repeated intrusions, Apple blocked the teen and notified the FBI of the breaches. The agency in turn contacted the Australian Federal Police who raided the teenager's home last year, seizing two Apple laptops, a mobile phone and a hard drive.

Law enforcement was able to connect the IP addresses and serial numbers of the young man's devices to the Apple instructions, according to court proceedings reported by The Age. They also found a trove of hacking files and instructions saved in a folder the teen had labeled "hacky hack hack."

According to the defendant's lawyer, the teen hacked Apple because he was a big fan of the company and dreamed of working for it one day. He's set to be sentenced next month. The prosecutor on the case noted that Apple was "very sensitive about publicity." engadget.com

FBI warns UK banks of ‘likely’ cyber attack

Mall of America adds digital payment options for Chinese visitors

 





e-commerce
Sponsored by The Zellman Group

How Can More Than Eight Out of Ten Chargebacks be Friendly Fraud? Here’s How.
According to current statistics, 86 percent of all chargebacks are caused by friendly fraud. Sounds staggering, doesn’t it? In fact, it almost sounds unbelievable. So let’s take a closer look at this stat and see how the numbers break down.

There are actually a range of circumstances and combinations that could result in a dispute. We can call this range the “chargeback spectrum.”

At one end of this spectrum, we have deliberate merchant fraud: the merchant takes a customer’s money without providing the promised goods or services. At the other extreme, we have cyber shoplifting: the customer makes a purchase fully intending to file an invalid chargeback.

Merchant fraud chargebacks can obviously be controlled by merchants. Through representment, merchants can fight back against cyber shoplifting. But as mentioned before, most chargebacks aren’t on either end of this spectrum...they fall somewhere in the middle:

Most of the disputes in that middle ground result from simple merchant oversights combined with customers who misinterpret or abuse policy.

Exclusive Chargebacks911 research shows that 86 percent of the average merchant’s chargebacks SHOULD BE the product of friendly fraud—because most criminal-fraud and merchant-error chargebacks are preventable. If you eliminate those chargebacks, you can effectively fight back against the ones you can’t prevent. Continue reading: cardnotpresent.com

Could Cryptocurrencies Expand The Accessibility Of eCommerce?
Customers are able to purchase products from international eCommerce sites at a fraction of the cost with cryptocurrencies, as cross-border payments benefit from minimal fees with this innovative digital asset. eCommerce sites could open up their metaphorical doors to a much larger target audience if they were to accept cryptocurrencies.

In an article published in 2011, it was reported that customers do not trust shopping online, and this suggested that the fears over internet security could result in the eCommerce industry being crippled. With the integration of GDPR across Europe, personal data and internet safety has been a hot topic over recent months. But where do cryptocurrencies fall into this?

Blockchains are able to store data within a complicated algorithm, which makes it exceptionally difficult for hackers to break into and steal information. With the history of every transaction using a cryptocurrency secured and recorded within the blockchain, manipulation of funds and fraud becomes extremely difficult for anyone to take hold of.

If an eCommerce site was to introduce this form of technology into its outfit, then customer transactions will be secured by some of the world’s most innovative and secure encryption technology in the world. esellercafe.com

Walmart's e-Commerce Grows 61% Since 2016

Macy's app sales grow 50% in first half of 2018

House of Fraser has cancelled all online orders

Pink Floyd Goes After Alibaba to Stop the Sale of Chinese Counterfeit Goods

 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent





ORC News
Sponsored by Auror
 

Two men charged in $70,000 thefts from Walmart’s in 3 counties
8 to 10 believed to be in ORC ring

The PA State Police charge that a group of out-of-state residents targeted 24-hour Walmart stores in Erie, Crawford and Bradford counties to steal more than $40,000 worth of merchandise over three months. The group is also suspected of committing similar crimes in New York and Ohio, according to investigators. Arrest warrants have been issued in Erie County for two of the suspects, identified by state police as Rochester, New York, residents Darin L. Thompson, 28, and Todd L. Jackson, 21. At least eight to 10 suspects are believed to be involved in what investigators call an organized retail theft ring. None of the suspects are believed to live in the Erie area, investigators said Thursday. Investigators charge that Thompson and Jackson were linked to a corrupt organization that targeted Walmart stores in Erie, Crawford and Bradford counties and stole printer inkjet cartridges and other high-value merchandise between March and June. During the time period, Walmart suffered losses of more than $40,000, and there were additional attempted thefts totaling more than $30,000, investigators wrote in a news release issued Thursday morning. goerie.com

Roanoke, VA: Update: Pair from Florida admit guilt for bank card scam that hit Roanoke County
A boyfriend and girlfriend from Florida face prison for stealing hundreds of account numbers using skimmers affixed to gasoline pumps in Roanoke County and Collinsville and making off with tens of thousands of dollars in cash and merchandise. Police captured Alain Ayo-Una, 22, and Jeniffer Morejon-Garcia, 27, and Morejon-Garcia’s brother at a drive-through ATM on Electric Road in November 2017. A tip by an employee of Blue Eagle Credit Union and the investigative chops of a Roanoke County police detective broke the case. Ayo-Una and Morejon-Garcia pleaded guilty in Roanoke federal court Thursday to aggravated identity theft, a felony that carries a mandatory two years in prison. Ayo-Una also pleaded guilty to using a counterfeit access device. The pair, both natives of Cuba, were returned to jail to await the penalty phase of the case. roanoke.com

Pittsburgh, PA: Burglar Steals $2,500 In Steelers Gear From Store
Police say a man threw a large rock through The Pittsburgh Fanstore’s glass door, then went inside and stole several Pittsburgh Steelers shirts. The estimated value of the stolen merchandise is $2,500. cbslocal.com

Savannah, GA: Police seeking Lowe’s thief hit store on multiple occasions
The most recent incident happened on August 7 when the man left the Abercorn Street store with more than $200 worth of tools that he did not pay for. wjcl.com

El Paso, TX: Police searching for a woman who stole more than $5,000 in items from hotel, Dillard’s store and a restaurant

Fergus Falls, MN: $500 in stolen Hoverboards recovered in Walmart theft

Farmington Hills, MI: Two suspects wanted for theft of Sunglasses and Handbags from Saks Off 5th


Retail Crime News
 

Shootings & Deaths

Marshall County, MS: Person shot dead in Marshall County car wash
Deputies are investigating after a man was found dead in a car wash at Moore's Grocery on Highway 72. The victim, Terrance Hampton was reportedly found face down behind the building after shots were fired around 10 p.m. Sunday. There are surveillance cameras all over this parking lot, including on the corner of a business pointed toward the car wash. wreg.com

Longs, SC: Surveillance photos released after homicide in Food Lion parking lot sparks search for killers
Horry County police are searching for three men who killed a man in a Longs Food Lion parking lot, stole a car and committed several robberies Wednesday night. Captain John Harrelson with the Horry County Police Department says officers were called to the Food Lion, located at 110 E. Hwy 9 in Longs, for a carjacking and deadly shooting. When they arrived, officers were told that a man with a gun confronted a store employee in the parking lot and demanded the employee unlock the grocery store. At the same time, two other armed men confronted a person sitting in a car in the Food Lion parking lot. When the driver attempted to get away from the gunmen, the suspects fired shots into the vehicle, killing the driver. wbtw.com

East Orange, NJ: Deli owner killed inside New Jersey business
Police are investigating after a deli owner was killed in New Jersey Thursday morning. It happened around 9 a.m. at the Park Deli near North Park Street in East Orange. The Essex County Prosecutor's office is calling the incident a homicide. Family members identified the victim as Terlok Singh, who they say had a wife and children in India and who owned the store in this country to support them. A cousin discovered Singh in his store with an apparent stab wound in the chest. abc7ny.com

Gunman kills Canadian man and wounds American at shopping center in Guadalajara, Mexico
A group of four people were entering the shopping center Wednesday night when gunmen approached them in three cars, got out and opened fire. Canadian national Bugget Giuseppe was killed and a dual Mexican-American citizen identified only as Alfredo M was wounded. A woman with them was unharmed, while the fourth person has not been located. A security guard and a passerby were also wounded by bullet fragments. dailymail.co.uk

Memphis, TN: Security guard charged for Firing Warning Shot in store parking lot
Shots were fired at a busy and popular East Memphis shooting center, and the person police say pulled the trigger is a security guard. Security was still patrolling the Erinway Shopping Center and nearby parking lots on Thursday. Security guard Steven Rodriguez told police he was patrolling the area when he saw a man take a cell phone from another man in the Huey's parking lot and run eastbound down Poplar. Rodriguez says he got in his car, picked up the victim and the two started to follow the accused thief until he got to the area of the AT&T store. He says he got out of the car to confront the man, identified as Alfernee Posey. Rodriguez says Posey's hands were in his pockets, and he told him to put his hands up. The security guard claims Posey told him he had a gun, so he fired a warning shot to scare him. That's when he says Posey took his hands out of his pockets and was taken into custody. wreg.com

Philadelphia, PA: Update: Man charged with attempted murder in Walmart shooting
The man who police say “indiscriminately” fired a handgun inside a crowded Montgomery County Walmart, wounding five people, has been charged with aggravated assault and attempted murder. Keenan Jones, 30, was arraigned Wednesday morning in district court in Cheltenham, a few miles from where the chaotic scene unfolded hours earlier. He is also accused of assaulting and injuring two Philadelphia police officers during a scuffle after crashing into their vehicle near the store. A woman who accompanied Jones to the Walmart, identified as his sister, is cooperating with investigators and does not face criminal charges at this time, according to court officials. heraldcourier.com

Fresno, CA: Gang gunfight in Fresno store leads to loss of alcohol license
A shootout between rival gangs inside a Fresno market last year has resulted in an indefinite suspense of the store’s alcohol sales license, state officials announced. The exchange of gunfire inside Primo’s Market at 2717 N. Hughes Ave. took place on July 23, 2017, and resulted in a massive gang sweep of Fresno by police and federal agents. Fresno Police Chief Jerry Dyer said officers seized three assault weapons, 1,000 rounds of ammunition and body armor during the raid. Several gang members were also arrested. fresnobee
 


Robberies, Incidents & Thefts

Philadelphia, PA: Police Officer Injured After Struggle With Suspected Rite Aid Shoplifter
A Philadelphia Police officer was hurt while trying to take a robbery suspect into custody in North Philadelphia early Friday morning. The robbery happened around 1:15 a.m. at the Rite Aid at 2100 N. Broad Street. A security guard spotted a man shoplifting and approached him. Police said the man pulled out a knife on the guard, who then backed off and called police. About 45 minutes later, an officer spotted a man on foot matching the suspect’s description. The officer got into a struggle with the man, losing some of his equipment in the process. Officers continued to chase the man around the block. The same officer caught up to the suspect a second time and after another violent struggle, took him into custody. “The officer received a large laceration to his nose this time it appears that he’s going to need stitches,” said Chief Inspector Scott Small. “I don’t know if his nose was broken he is a pretty large cut large cut on his nose and he was bleeding heavily.” cbslocal.com

Cutler Bay, FL: Video shows Taser gun barely affect man acting erratically at Wendy's
Officer's body cam shows struggle to arrest Joaquin Labaut

Joaquin Labaut was acting erratically. He ran behind the counter. The first Taser does little to slow him down, as he lumbers into the kitchen. Labaut seemed to feel the second jolt, but it wasn’t enough to take him down. Labaut was not responding to commands to get on the floor, so there was a third jolt. He was wedged between police officers and panicked employees. An officer used a baton to hit Labaut repeatedly. local10.com

NYC, NY: Smash-and-grab Robber arrested after striking at least 9 businesses
Police have arrested a homeless man in connection with nine smash-and-grab robberies of businesses in Manhattan since June. The NYPD believes that Irving Talavera, 49, is behind at least nine smash-and-grab robberies of businesses including one in which he threw a brick through a hair salon window to gain entry. Most of the break-ins took place on the Upper East Side and included nail salons, cleaners, restaurants and a gym. In most cases, Talavera allegedly smashed the cash register on the floor to break it open. More than $10,000 was stolen in the incidents. fox5ny.com

Laredo, TX: Two men wanted in $10,000 Pawn Shop Robbery
 


Arson & Fire

Riviera Beach, FL: RV Store Employee wanted for torching rival RV business; $350,000 loss
The Palm Beach County Sheriff’s Office and federal marshals are on the hunt for a serial arsonist who allegedly torched nearly $350,000 worth of RVs last week in Riviera Beach. A “wanted” poster released by the Florida Department of Financial Services on Thursday says that Benjamin Harris, 54, has an active warrant for 10 counts of second-degree arson in connection with a fire at Waits’ RV Center. Owner Bill Waits said eight RVS were a total loss, including a top-of-the-line $180,000 model with marble countertops. mypalmbeachpost.com

Brooklyn, NY: 1 Dead, 3 Critically Hurt Following Crown Heights - Brooklyn Deli Fire

 


Robberies and Burglaries
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AT&T – Knoxville, TN – Armed Robbery
C-Store – Fort Smith, AR – Armed Robbery
C-Store – Mecklenburg, NC – Armed Robbery
C-Store – Oshkosh, WI – Armed Robbery
Dollar General – Hartford, CT – Armed Robbery
Dollar General – Dothan, AL – Armed Robbery
Furniture Store – Indianapolis, IN – Armed Robbery
Gas Station – Bakersfield, CA – Armed Robbery
Gas Station – Eureka, CA – Armed Robbery
Gas Station – Southampton Township, PA – Burglary
Gas Station – Orlando, FL – Armed Robbery
Gun Store – Cleveland, OH – Armed Robbery
Natural Pantry – Anchorage, AK – Robbery
Pawn Shop - Laredo, TX – Robbery
Restaurant – New York, NY – Burglary
Restaurant – Detroit, MI – Robbery
T-Mobile – Bakersfield, CA – Robbery
Tobacco shop – Roanoke, VA - Armed Robbery
Walgreens – Hollywood, FL – Armed Robbery
7-Eleven – Hollywood, FL – Armed Robbery
7-Eleven – San Antonio, TX – Robbery/ Assault

Daily Totals:
19 robberies
2 burglaries
0 shootings
0 killings

 

Weekly Totals:
88 robberies
23 burglary
1 shooting
0 killings



Home of the Industry's Original
On the Move
 


Jason Lotts, CFI
promoted to District Asset Protection Leader for CVS Health

Frances Egbert
named Supply Chain Asset Protection Flagship Manager for Macy's

Deanna Lawton, CFI
named Sr. Analyst - Security Ops for Verizon Wireless

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Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...

Vice President, Asset Protection
New York, NY
The Vice President (VP) of Asset Protection is responsible for developing, coordinating, and leading the execution of all asset protection and risk management programs. Included in these responsibilities is the leadership of investigations and fraud mitigation teams to improve bottom line results...



Vice President Loss Prevention
Memphis, TN
The Vice President Loss Prevention is responsible for providing direction, development and leadership to Loss Prevention, Safety, Security and Audit teams for corporate, distribution centers and the field...

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As the Director of North America Digital Risk & Control, you will provide leadership for payment risk mitigation in our digital business including fraud risk management. You will be responsible for ensuring our resources and capabilities are properly aligned to the execution of key priorities, as you develop and implement ecommerce risk management strategies to appropriate tolerance levels based on advanced data analytics and trends...



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As Netflix continues to grow and expand, we are looking for a talented team member to join the Data Privacy and Security Legal team to provide support on privacy and data security compliance matters. The position will report to the Global Director of Data Privacy and Security, and will work in an ongoing and collaborative way with relevant Legal, Security and Public Policy groups in carrying out her or his responsibilities...
 


Asset Protection & Fraud Manager
Westchester, IL
We offer you the challenging opportunity of Asset Protection and Fraud Manager. This position will support Corporate and Field Asset Protection functions including protective systems, vendor management, Incident Call Center; commerce and point of sale fraud systems; as well as other investigative/ administrative duties as needed...
 


Financial Analyst (Internal Fraud)
Anaheim, CA

This role is responsible for investigating internal fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of business including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee privileges. Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed...

 




Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...


Featured Jobs


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• Check Into Cash - Director, Safety and Security, Cleveland, TN
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• Whataburger - Director Risk Management, San Antonio, TX
• Ahold Delhaize USA - Manager | Corporate Investigations - Retail Business Service, Salisbury, NC
T-Mobile Express Stores - LP Operations Manager, East Brunswick, NJ
• Walmart - Director of Safety & Compliance - Sam's, Bentonville, AR
GOAT - Director of Loss Prevention & Security, Los Angeles, CA
• belk - Director of IT Security, Charlotte, NC
• Ross Stores - Director of Organizational Safety and Security, Dublin, CA

• Walt Disney Company - Vice President, Information Security, New York, NY

• Gymboree - Director, Inventory Control, Dixon, CA
Living Spaces - Director of Safety, California




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15 Questions to Ask Employees if You Want Them to Be More Engaged
Measuring engagement at work is difficult, so the best way to find out how to engage your team is to ask them. Here's the best questions to ask your team to find out their true level of engagement. Are you happy?

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It's Not About Hiring Great Employees, It's About Engaging Your Current Workforce
Hiring the right employees can make a difference for an organization's success, but hiring and helping someone become great is a true measurement of leadership. Commit to inspiring your team





Tip of the Day
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Being in a slump is an absolutely scary place where your brain does more damage than your actions or lack thereof. More mental than anything else, a slump happens to all of us, and getting out of it can look like the longest darkest tunnel you've ever experienced. But remember there's always light at the end of every tunnel and getting focused on that light is the key. And turning it always begins with getting back to basics. Forcing yourself to find that focus and using the basics to get out of the slump is the only way out. Lean on your basics and trust you know them well enough that the old performance will start showing itself, because once they do, you'll find yourself having fun and out of that slump.

Just a Thought,
Gus
Gus Downing

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