The D&D Daily Mobile Edition

August 22, 2014

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Spotlight on Leadership
 

LP Senior Executive Making a Difference in Your News


We all understand how important sharing critical information can be. The D&D Daily team scours the web every day, looking for the latest in retail loss prevention news and developments. In an effort to keep our readers the most informed in the industry, with exclusive real-time information, our staff also works closely with senior LP executives throughout North America. Leaders like Mark Neapolitan, Director of Loss Prevention for Sterling Jewelers.

With a combined experience of 41 years in Law Enforcement and Loss Prevention, Mark Neapolitan has been a driving force in keeping his fellow Jewelry Industry Loss Prevention professionals up-to-date. Information on smash-and-grabs, grab-and-runs, Rolex thefts, distraction teams, diamond switching, burglaries and robberies are all gathered by Mark - and then disseminated to the Jewelers Security Alliance, as well as his address book of a who’s who of jewelry industry LP executives. Networking of information has long been the standard in the jewelry industry. In this sector of retail, this information can not only solve crimes, but it can save lives.

We here at the D&D Daily greatly appreciate Mark’s contribution in adding value to our publication, to the industry and to LP executives worldwide. It's industry leaders like Mark who help lead the way in keeping you informed so that you can drive value and - most importantly - help keep 'em safe out there.

Help keep your industry and colleagues up-to-date. Submit your news to the Daily here.

 

News Brief
Sponsored by WG Security Products, Inc.

Retailers fail to understand the threats they face - 71% of breached companies don't detect the breach themselves  68% of I.T. executives at U.S. and U.K. organizations who say PCI compliance is the backbone of their security program say that they’re confident their security controls can detect rogue applications, such as those used to steal data. But the results don’t square with reality, security experts say. 71% of breached companies don’t detect the breach themselves, according to a recent Trustwave report that also found the median number of days between the initial intrusion and detection last year was 87 days. (Source internetretailer.com)

Stealthy, Razor-Thin ATM Insert Skimmers
An increasing number of ATM skimmers targeting banks and consumers appear to be of the razor-thin insert variety. These card-skimming devices are made to fit snugly and invisibly inside the throat of the card acceptance slot. Here’s a look at a stealthy new model of insert skimmer pulled from a cash machine in southern Europe just this past week, which appears to be powered by a simple $3 Energizer Lithium Coin battery. (Source krebsonsecurity.com)

For International Thieves, Legos Are the New Uncut Diamonds  A pair of back-to-back Lego heists this past week exposed a flourishing trend in the criminal underworld that's been quietly building for years. While Legos aren’t exactly uncut diamonds (they’re not nearly as portable), as far as untraceable commodities go, they’re almost as good as cash. Thieves can sell unopened Lego sets, which are very difficult to track, almost immediately online for as much or more than the retail price. And if they sit on them for a while, it gets even better, because many of the bigger sets rapidly appreciate in value - at a rate much faster than inflation. In other words, they’re money in the bank. (Source vocativ.com)

CLEAR's Fifth Annual Training Conference Coming Oct. 13-16  For those with CFI designation, attendance at the CLEAR Conference will earn you 6 CEU towards your CFI re-certification. That's great news! For everyone else, the conference is a chance to learn some new skills, and just as important, network with others in the LP industry, and with many different Law Enforcement agencies. One other reminder, the cutoff date for the hotel room reservations is September 22nd. That is the last date we can guarantee the conference rate. You may still be able to get a room after that date, we just cannot guarantee the rate, so make your reservations now! Click here for more details and to register!

New Jersey Food Council Announces 2nd Annual LP Scholarship Program

Monroe, Wash.'s East Snohomish County Retail Theft Prevention Group - Retail Theft Up 100% over last year - Group looking for new leader 

Bean-Bag Chairs Recalled After Two Children Die Climbing Inside

Amazon to test delivery drones in India, since it can't in the U.S.

Gap makes move into India - opening 40 locations next year

Quarterly Same Store Sales Results
Chipotle Q3 (estimates) same store sale up 20%
GameStop Q2 up 25.1%, same store sale up 21.9%
Carter Q2 up 10.9%
Gap Q2 up Net Income 9.6%, same store sale down 5%
Hibbett Sports Q2 up 4.1%, same store sales up 0.1%
Old Navy Q2 up 4%
SteinMart Q2 up 2.5%, same store sales up 1.3%
New York & Co. Q2 up 1.3%, same store sale up 2.3%
Banana Republic unchanged

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Developing Future Leaders for Tomorrow's Challenges
History and Goals of the IOBSE


Keith White & Michael Nelson

Keith White, SVP Loss Prevention for Gap Inc., and Michael Nelson, Regional Dir. of LP for Kohl’s, talk about the history and goals of the International Organization of Black Security Executives (IOBSE). As the leading organization for minority security professionals, IOBSE is driven toward inspiring and encouraging young executives and college students to success in the security industry. Hear Keith talk about some of the IOBSE’s success stories from over the years, while Michael tells us about the group’s annual conference.

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LPNN Quick Take #12

Listen in on Amber Virgillo and Hedgie Bartol’s, LPQ, Business Development Manager, Retail, Axis Communications lighthearted discussion in this LPNN Quick Take. From sports talk to Amber and Joe’s go to karaoke songs, this segment will have you laughing.



 


 

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Vicki Cantrell and Robert Moraca from the NRF

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Canadian Push
Sponsored by Vector Security

Study: 36% of Canada's IT pros know they've been attacked  More than one-third of Canada's IT professionals know - for sure - that they'd had a significant data breach over the previous 12 months that could put their clients or their organizations at risk, a cybersecurity study suggests. "It's a 24-7 onslaught. It's a barrage of attacks and attempts to penetrate the defenses." "It's not just about the vendors, it's about creating this ecosystem of threat intelligence. And that's a very important area of focus today." Park points out that in Canada, there's no federal law that requires private companies to disclose breaches to the government or those affected. (Source canadiansecuritymag.com)

Nordstrom bets on a slow, cautious entry into Canada  The president of Nordstrom’s Canadian division has been gearing up for two years for the launch of its first store here on Sept. 19 in Calgary’s Chinook Centre. She watched another U.S. retail giant – discounter Target Corp. – stumble in rapidly introducing its first 124 outlets in this country in 2013 amid customer complaints of empty shelves and overhigh prices. Nordstrom is taking a decidedly different approach from Target, opening its first six stores gradually over 2 1/2 years, she said. Eventually, the company anticipates it can generate $1-billion of annual sales in up to 10 department stores and as many as 20 of its Rack discount outlets. (Source theglobeandmail.com)

Canadian Retail Sales on the Rise - Up 6th Straight Month in a Row

Ottawa man faces robbery charges on both sides of river

Calgary man arrested after weeklong robbery spree

Man charged in alleged theft, arson spree near Hamilton, ON, CN  

 

e-commerce
Sponsored by The Zellman Group

Data Breaches May Drive Consumers Back to Cash  While mobile wallets, Bitcoin and prepaid cards receive a great deal of attention as the payment innovations of the future, many customers still prefer to use cash to better maintain their budgets and protect themselves from account takeover. The use of cash is dwindling, but greenbacks are still the payment method of choice for a significant portion of purchases. Cash was used for about 29% of all U.S. retail payments in 2012, the latest data available, according to McKinsey & Company. As data breaches involving credit or debit cards continue to grow, so will customer awareness of the inherent risks. Indeed, a January 2014 survey of 1,002 adults by the Pew Research Center found that 18% of online adults have had their personal information stolen, up from 11% in July 2013. (Source americanbanker.com)

Web sales grows 8% for Staples in Q2

Home Depot drives $1 billion in online sales in Q2

PayPal Rolls Out One Touch Payments

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

 

ORC News
Sponsored by Security Resources

ORC Theft ring was run out of Melbourne, FL ice cream shop  Brevard County Sheriff's Office deputies said Wednesday that they had busted a retail theft ring that was being run out of an ice cream shop. Deputies said the group was stealing large amounts of health products and then resold them online between November of 2012 to June of this year. Four people were arrested, including 50-year-old Lisa McDermott, 59-year-old James McDermott, 79-year-old Leonard Greenberg and 60-year-old Thierry Lettiere. The group was arrested on various charges including racketeering, money laundering and dealing in stolen property. "Investigators were able to identify a cooperating individual who provided information that individuals were stealing large amounts of health products that were then being taken to a business in West Melbourne known as the Ice Cream Depot," the Sheriff's Office said in a statement. (Source wesh.com)

Glendale, CA pair suspected of ID theft after 138 cards found in vehicles  Two Glendale men were arrested on suspicion of identity theft on Tuesday after being caught with more than 100 allegedly fraudulent credit cards in their possession, police said. Artur Ghazaryan, 28, and Havhannes Ghazaryan, 26, who are not related, were arrested shortly after 7 p.m. in a parking lot, after a police officer searched vehicles tied to them and found a total of 138 credit cards, four iPhones and other pieces of evidence linked to identity theft and fraud. (Source glendalenewspress.com)

3 arrested in Auburn, CA in alleged baby formula thefts; 4 people allegedly stole $6K of merchandise from stores  The Placer County Sheriff's Department arrested three people and are looking for a fourth person in connection with the theft of a large amount of baby formula from an Auburn store, officials said Thursday. “They had $6,000 worth of mostly baby formula, large bottles of tequila, a lot of Prilosec over the counter medication and Sensodyne toothpaste,” said Dena Erwin of the Placer County Sheriff’s Department. (Source ktvn.com)

Polk Co. FL Sheriff ORC Unit makes 2 arrests at Lowes and Target  The Polk County Sheriff’s Organized Retail Crime (ORC) Unit, during two separate investigations, has made one arrest and obtained arrest warrants for three other suspects who are engaging in organized retail theft. According to the affidavit in July 2014, the Lakeland Police Department arrested Michael Hamlin of Orlando and charged him with grand theft after Hamlin attempted to steal fiberglass rolls from the Lowe’s store in north Lakeland. During the arrest, a PCSO ORC detective interviewed Hamlin, who admitted that he was working with accomplice Vincent Wilkinson also of Orlando. According to Hamlin, Wilkinson would drive Hamlin to various Lowe’s stores so that Hamlin could steal fiberglass rolls for Wilkinson’s screen company “V Screening.” Wilkinson would accompany Hamlin in the stores and act as a distractor and lookout. Hamlin told the detective he was paid approximately $200 by Wilkinson for every three rolls Hamlin stole. In a separate investigation, PCSO ORC detectives identified two suspects who repeatedly stole electronics from multiple Target stores in Polk and Osceola counties. The suspects stole flat-screen televisions, GPS devices, and radar detectors from the Target store located in Davenport, valued at over $1,200. (Source dailyridge.com)

Waynesboro, PA Man Faces Felony Charges in Walmart Thefts 

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Retail Crime News
Sponsored by NuTech National

3 Arrested After Police Chase/Shooting in Cherry Valley, IL: Woman in Critical Condition  A Rockford woman is fighting for her life after police say a car with three robbery suspects smashed into hers while leading police on a high speed chase. 42-year-old Karen Williams was injured when police say the three suspects involved in a cell phone store robbery in Belvidere led Boone County Deputies on a high speed pursuit into Cherry Valley. The suspect vehicle then smashed into Williams’ silver car. After the crash, police say at least on of the suspects started firing at officers. The three suspects, 20-year-old Bryant Locke of Rockford, 19-year-old D'Angelo Brooks of Rockford, and 19-year-old Ronald Fort of Rockford are all in custody. Investigators say they’re looking into whether the suspects are connected to other area phone store robberies. (Source wifr.com)

Shots Fired During Robbery at Jewelry Store in Westminster, CA  Police were searching for at least two people who robbed a jewelry store in Westminster, then scattered when they were shot at Thursday afternoon. The robbery was reported around 12:25 p.m. at the Asian Garden Mall, according to the Westminster Police Department. It was unclear whether the robbers were shot at by the store's owner, a security guard or someone else. The robbers were able to flee, police said. (Source nbclosangeles.com)

Shooting investigation underway at Macon, GA shopping center; GameStop robbery  Two people are behind bars after a foiled robbery at the Gamestop store in Macon. Sheriff's Lt. Sean Defoe said the armed robbery happened Thursday, at 4:26 p.m., at the Gamestop store. Witnesses told investigators one suspect was carrying a long gun inside a black bag when he demanded cash from two employees and two customers as well as the store's cash register. As the suspects fled in their car, it was reported that when the suspect saw one of the robbery victims, he looked as if he was going for a weapon,” said Defoe. “That's when the patron pulled out his own personal handgun and fired several shots at the suspect's vehicle. There was a female that was inside the vehicle. They tried to make an escape by driving over an embankment behind the store which is about a four to five foot drop.” (Source 41nbc.com)

4 Suspects sought in Dorchester, MA jewelry heist  Police are looking for four people who are thought to be connected to a jewelry store robbery in Dorchester. According to the surveillance video, it appears one of the men posed as a shopper and as he was leaving the store he propped the door open so the other three suspects could get in. The three suspects then smashed the glass cases with a hammer and stole an estimated $20,000 worth of jewelry. (Source whdh.com)

Smash-and-grab burglars hit Aurora, CO stores  Several business owners are cleaning up after a series of smash and grabs in central Aurora last weekend. Greg Tataru, owner of the Phone Store on South Peoria Street, said he received an alert on his phone around 3 a.m. Monday. When he checked the store's surveillance on his phone, he saw someone burglarizing it. Surveillance video shows a Ford F-250 pickup truck slam into a metal barrier outside the Phone Store before two people wearing hooded sweatshirts get out. One heads out of the camera's view to burglarize the nearby Tattoo and Supply. The video shows the second burglar smash through the Phone Store's window with a rock and head for the cash register. (Source thedenverchannel.com)

$315,000 Tourneau robbery in White Plains, NY: Surveillance video released  

One of 4 suspects pleads Guilty to $14,600 Zale’s Distraction Team theft in Exton, PA  

81-year-old Woman thwarts Robbery in a Oklahoma City Family Dollar store

Family Dollar Store employee under arrest for grand theft in Collier Co, FL

Torrance, CA Police seeking to Identify $27,000 Jewelry Smash-And-Grab suspect

Sneaker Store Robber Loses Gun, Gets Chased: NYPD

Roseville, CA Drug Bust Leads Police To Identity Theft Ring Affecting Up To 100 People

Robberies and Burglaries

AT&T - Crowley, TN - Burglary
Auto Zone - Patterson, CA - Armed Robbery
Best Buy - Chicago - Burglary/Robbery
City Carryout - Sidney, OH - Armed Robbery - suspect indicted
CVS - Houston, TX - Armed Robbery
Dollar General - San Antonio, TX - Armed Robbery - suspect arrested
Food Lion - Raleigh, NC - Armed Robbery
Pet Supplies Plus - Phoenixville, PA - Robbery - suspect arrested
Pine Lawn Market - Pine Lawn, MO - Smash and Grab Burglary
PLS Check Cashers - Phoenix, AZ - Armed Robbery
Ricci Beauty Supply - Vineland, NJ - Armed Robbery
Rite Aid - Homewood, AL - Robbery
Rite Aid - Wasco, CA - Armed Robbery - 5 suspects arrested

Rob’s Quick Mart - Bremerton, WA - Armed Robbery - Owner draws gun
Supermercado - Lexington, KY - Armed Robbery

 

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AP Manager
BJ's Wholesale Club
Quincy, MA
BJ's Wholesale Club
AP Manager
BJ's Wholesale Club
Homestead, FL
BJ's Wholesale Club

AP Manager
BJ's Wholesale Club
Howell, NJ
BJ's Wholesale Club

AP Manager
BJ's Wholesale Club
Montgomeryville, PA
BJ's Wholesale Club

LP Manager
Bon Ton Stores
South Portland, ME
Bon Ton Stores
Sr Mgr Infrastructure & Security
KFC
Louisville, KY
Yum! Brands
Dept Mgr LP & Safety
Lowe's
Orland Park, IL
Lowe's
Dept Mgr LP & Safety
Lowe's
San Jose, CA
Lowe's

Dept Mgr LP & Safety
Lowe's
High Point, NC
Lowe's

Dept Mgr LP & Safety
Lowe's
Richmond, KY
Lowe's

LP Supervisor
JC Penney
New Braunfels, TX
JC Penney
LP Manager
NAPA
Norcross, GA
NAPA
AP Manager
Sam's Club
Pueblo, CO
Walmart
AP Manager
Walmart
Wichita, KS
Walmart
LP Manager Hrly
Kmart
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Sears Holdings Corp
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Sears
E Northport, NY
Sears Holdings Corp
LP Manager
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Temecula, CA
Sears Holdings Corp
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Sears
Greeley, CO
Sears Holdings Corp
LP Manager Hrly
Kmart
Scotts Valley, CA
Sears Holdings Corp
AP Team Leader
Target
Schnectady, NY
Target
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CVS Caremark
Fresno, CA
CVS Caremark

 

Home of the Industry's Original
On the Move
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Danyelle Hardy was named Area Loss Prevention Manager for Charlotte Russe.
Frank Jefferson was named Loss Prevention Manager for UNIQLO.
Pete Danner was named Regional Loss Prevention Manager for Sterling Jewelers.
William Ferguson was promoted to Market Asset Protection Manager for Walmart.
Kennedy Adom was named Sr. Asset Protection Analyst for Big Lots.
Jorge Ramirez was named E-Commerce Fraud Administer/Analyst for TOMS.

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Your Career
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Fixing a Work Relationship Gone Sour
Sometimes you get stuck in a rut with someone at work, whether it's a boss or a coworker. Maybe the two of you had a falling out or maybe you two just don't get along. Instead of calling it a lost cause, use these steps to take action and start anew. (Neutral ground)


How Type A People Can Play Nice with Others  These highly driven, high-performing personality types have great qualities, but may have some qualities that other personality types may not find so endearing. Here are some tips to stop the negative effects Type-A traits have on others. (Stick to a plan)

How Can I Get People to Take Me Seriously?  Making people laugh may make you the life of the party, but in the office or at work that reputation may come at a cost. In order to be taken seriously, there are some necessary steps that must be followed in order to earn respect and give it to others. (Credibility rules)

5 Ways to Do Exactly What You Say You'll Do  Following through is harder than it seems, and that's why sometimes people fall short. We make so many promises throughout the day, maybe we just forget about them or can't find the time, use these steps to make sure the next time you make a promise, you keep it. (Be 100% sure)

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Tip of the Day
Sponsored by Vector Security

Self-reflection is something many avoid or refuse to allow to creep up and point to exactly what he or she needs to look at. Hidden behind rationalizations, self reflection in actuality can be an eye-opening experience. Popping up when you least expect it, but most notably late at night when you're staring at the ceiling with no other outside interferences lending you license to deny it. Self reflection is the one person you should make it a point to face. It just might make a difference tomorrow.

Just a Thought,
Gus Downing

Gus Downing

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Upcoming Events

CCROC Annual Training & Conference
September 4-5, 2014
Oakbrook, IL

ISCPO Conference
September 9-10, 2014
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RCC Retail LP Conference
September 10-11, 2014
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New York Metro ORC Alliance Kickoff Event
September 12, 2014
New York, NY

NE ORC Symposium and Trade Show
September 18, 2014
Worcester, MA

Ohio ORC Retail Crime Symposium
September 19, 2014
Columbus, OH

CLEAR Fifth Annual Training Conference
October 13-16, 2014
San Diego Marriott-Mission Valley, CA


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