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August 28, 2015                            Facebook   Twitter   Linkedin

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News Brief
Sponsored by WG Security Products, Inc.

Asset Protection recognized in Regis Corp.'s Q4 Report - AP Team Conducts 3,500 awareness training sessions, salon visits throughout 2015  Regis Corporation - a leader in the haircare industry, whose primary business is owning, operating and franchising hair salons - has continued to highlight Asset Protection in their quarterly reports throughout the year as one of three key areas of focus for the retailer in fiscal 2015, with the other two being Leadership Development and Technical Education. The following statement was included in Regis Corp.'s Q4 sales report published today: "Our Asset Protection team continued helping our stylists and salons improve their sales performance and salon profitability. Through our stylist asset awareness program and salon visits, they are encouraging field leaders and stylists to make the right choices to optimize their individual success and revenues of Regis. During the fourth quarter, the Asset Protection team conducted approximately 800 awareness training sessions and salon visits, bringing our year to date total to approximately 3,500. Sales improvements from these visits were maintained in the fourth quarter, as our field leaders hold salons accountable for acceptable asset protection behaviors." We at the Daily would like to congratulate the entire Regis Asset Protection team for all their hard work and this well-deserved recognition. businesswire.com

Fraud & Identity Theft's Next Destination - Smart cars that allow drivers to shop from behind the wheel  Hackers can already take control of a car. And as vehicles become rolling shopping malls, cybercriminals will have an opportunity to snatch your identity, too. Eager for a cut of drivers' purchases of fast food, gas and more, automakers have big plans to bring e-commerce to the dashboard. Ford Motor Co. already has an app that lets drivers dictate an order to Domino's Pizza using voice controls and a smartphone. General Motors Co. this year began offering AtYourService, which alerts drivers to deals at Dunkin' Donuts or lets them book a hotel room on Priceline.com using voice commands.
By 2020, as many as 40 percent of new vehicles sold worldwide will let drivers shop from behind the wheel, predicts Thilo Koslowski, vice president of the auto practice at Gartner.

Connected cars present a rich target, akin to retailers or banks, where hackers can troll for credit card numbers, home addresses, e-mail information and all the other personal details required for identity theft.

Two security experts hacked into a Jeep Cherokee's infotainment system in July to take control of the engine and transmission as an 18-wheeler was bearing down on it. OnStar also was hacked when a security researcher used a small device hidden on a 2013 Chevrolet Volt to take control of GM's RemoteLink app, which allowed him to unlock the car and start its engine.

Hackers bent on identity theft are expected to infiltrate cars through the entertainment portal, as the Jeep hackers did, or market malicious apps that appear harmless or even helpful, but actually steal personal information. "When payment systems come online inside of cars, it will be an attack surface that attackers will start looking at and poking at" ...
"You're going to see the entire spectrum of fraud inside these vehicles." bloomberg.com

Q&A with Colin Peters, WHSmith and Fraud Awards finalist  Colin Peters, Head of Stores Trading Losses, WHSmith has been nominated along with his team for the Fraud Awards 2015 for LP Team of the Year - In Store and Most Innovative In Store Surveillance. He's been an Ops leader for WHSmith before heading up the LP team. The skillset to manage shrink reduction and safety in the workplace is now changing, he believes.
What's your distinctive 'take' on the LP landscape? The skill set required to manage shrink reduction and safety in the workplace is changing. Working collaboratively with other retailers and other parts of the business, along with having a more Operationally based view, is key to making the changes and progress required. Always be prepared to learn more about the mind-set of those who defraud and stay up to date with technology! What will be the biggest changes in the next three years? The biggest challenges will be around online and digital fraud and how best to use new technology available to minimise risk. What are the 5 biggest issues in LP? ● In a low cost retail environment deciding on how to best protect your business. ● How best to work collaboratively in the retail and law enforcement environment. ● Engage everyone in your business in Loss Prevention. ● Technology changes and staying up to date. ● Gangs and groups working together making detection more difficult. retailfraud.com

Former Tesco CEO to face questioning by prosecutors regarding UK grocery chain's $503M accounting scandal  Former Tesco Plc Chief Executive Officer Philip Clarke is set to be interviewed by U.K. prosecutors as a probe into the grocer's multimillion-pound accounting scandal heads to a conclusion. The U.K. Serious Fraud Office has asked Clarke and ex-commercial director Kevin Grace to come in for interviews under caution, according to people with knowledge of the probe. Former U.K. finance director Carl Rogberg was interviewed earlier this summer, according to one person, while ex-head of U.K. operations, Chris Bush, also received an SFO request, said another person, who asked not to be identified because the investigation is confidential. The SFO started investigating Tesco in October after the grocer said it found it had overstated profits, by an amount which has since spiraled to as much as 326 million pounds ($503 million). Nine senior managers were put on leave, of which at least six were dismissed. bloomberg.com

Lumber Liquidators Investors Say Chief Merchandising Officer 'Directly Responsible' For Illegal China Deals  A proposed class of aggrieved investors lambasted the former chief merchandising officer of Lumber Liquidators Holdings Inc., telling a Virginia federal court Wednesday that the former executive was directly responsible for acquiring illegally sourced wood from China and should therefore not be dismissed from a securities fraud lawsuit against the company. Lead plaintiffs countered William Schlegel's bid to dismiss complaints against him in the suit accusing Lumber Liquidators of hiding sales of illegally harvested wood and cheap, toxic floors from February 2012 to February 2015, saying that Schlegel personally inspected products and negotiated contracts with Chinese suppliers, performed quality assurance and even had first-hand knowledge that Lumber Liquidators' largest supplier in China was engaged in illegal practices. law360.com

NRF: NLRB Joint Employer Ruling 'Roadblock' to Job Creation  The National Retail Federation issued the following statement from Senior Vice President for Government Relations David French on today's ruling by the National Labor Relations Board that certain companies can be considered joint employers: "The NLRB's decision disregards 30 years of clear precedent requiring a joint employer to have direct and immediate control over employees, and it unnecessarily blurs the distinctions between independent parties in a wide range of normal business-to-business relationships such as franchising or subcontracting." nrf.com

Today Show: How Safe Are New Chip Cards?
​​In a segment on this morning's Today Show, a spokeswoman from MasterCard led viewers to believe that new "chip" credit cards being issued to consumers are the same cards currently issued in Europe and Canada that have reduced fraud by almost 80 percent. What this spokeswoman omitted, is that the cards that have cut fraud across the globe are Chip and PIN credit cards. In the United States, banks are skipping the PIN and relying on signatures, which do not provide the added layer of security for cardholders that exists in other countries. MasterCard also insinuated that all customers will have new cards in their wallet on October 1. But an independent survey released by the AP found that only 1 in 10 consumers have been issued a new card. Click here to watch the segment the Today Show. rila.org

Subway Franchisee: I told Subway about Jared Fogle's interest in kids, and they did nothing  A former Subway franchisee claims she warned Subway about Jared Fogle's sexual interest in children seven years ago and that the sandwich chain did nothing. Cindy Mills says that Fogle, Subway's pitchman for 15 years, started calling her daily and making disturbing comments in early 2008, shortly after they had met at a Subway function. "He would just tell me he really liked them young," Mills told Business Insider. Mills was a Subway franchisee from 2006 to 2012 in Pensacola, Florida. Fogle was charged last week with possessing and distributing child pornography and traveling across state lines to have sex with minors. He plans to plead guilty to the crimes and pay $1.4 million in restitution to 14 victims. Mills says she shared information with Subway in 2008 but the company ignored her complaints. businessinsider.com

Presidential Candidate Scott Walker Becomes Informal Spokesperson for Kohl's  Scott Walker likes to wear inexpensive clothes. It's a fact the Republican presidential candidate quite literally wears with pride, pointing out on one occasion that he was wearing a sweater that was purchased for just $1 at Kohl's department store. Another time, he took to Twitter to brag about the slashed price on a tie -- also purchased at Kohl's -- that he wore for a nationally televised interview. Walker brings up the topic of Kohl's with such frequency that it's almost as if he's become a living, breathing advertisement for the Wisconsin-based bargain retailer. And if you've listened to him give his standard campaign stump speech, chances are you've heard his Kohl's story -- perhaps more than once. abcnews.com

Court overturns ruling against NSA, allowing bulk phone data collection

UK - HSBC bank error leaves thousands of Brits without pay

Water on track to outsell soda by 2017

 

2nd Annual "Southern Slam"

LPRC Impact Conference is upon us and we are warming up for another round of our Southern Slam!


October 5th, 2015
Ironwood Golf Course

2100 NE 39th Ave.
Gainesville, FL 32609
Tee Time is at 11am

REGISTER HERE

*Lunch will be provided along with awards - 1) Longest Drive, 2) Closest to the Pin and 3) Winning Group

*Note: The LPRC Impact Leadership has approved this Golf Tournament and will ensure sufficient time for participants to attend the opening reception.


Quarterly Same-Store Sales Results

Ulta Beauty Q2 comp's up 10.1% with net sales up 19.4%
GameStop Q2 comp's up 8.1% with total sales up 2%
Michaels Q2 comp's up 2.9% with total sales up 3.8%
Big Lots Q2 comp's up 2.8% with net sales up 1.2%
bebe Q4 comp's up 1.1% with net sales up 0.7%
Caleres Q2 comp's up 0.1% with net sales up 0.3%
Books-A-Million Q2 comp's down 0.3% with revenue down 0.4%
Regis Corp. Q4 comp's down 0.8% with revenue down 4.3%
Aeropostale Q2 comp's down 8% with net sales down 17%
J. Crew Group Q2 comp's down 11%, Madewell division up 8%

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FBI: $1.2B Lost to Business Email Scams, 'CEO Fraud'  The FBI today warned about a significant spike in victims and dollar losses stemming from an increasingly common scam in which crooks spoof communications from executives at the victim firm in a bid to initiate unauthorized international wire transfers. According to the FBI, thieves stole nearly $750 million in such scams from more than 7,000 victim companies in the U.S. between October 2013 and August 2015. In January 2015, the FBI released stats showing that between Oct. 1, 2013 and Dec. 1, 2014, some 1,198 companies lost a total of $179 million in so-called business e-mail compromise (BEC) scams, also known as "CEO fraud." The latest figures show a marked 270 percent increase in identified victims and exposed losses. Taking into account international victims, the losses from BEC scams total more than $1.2 billion, the FBI said. CEO fraud usually begins with the thieves either phishing an executive and gaining access to that individual's inbox, or emailing employees from a look-alike domain name that is one or two letters off from the target company's true domain name. For example, if the target company's domain was "example.com" the thieves might register "examp1e.com" (substituting the letter "L" for the numeral 1) or "example.co," and send messages from that domain. Unlike traditional phishing scams, spoofed emails used in CEO fraud schemes are unlikely to set off spam traps, because these are targeted phishing scams that are not mass e-mailed. Also, the crooks behind them take the time to understand the target organization's relationships, activities, interests and travel and/or purchasing plans. krebsonsecurity.com

Opinion: 'Not so fast on data breach liability'
Would-be experts are portraying a federal appeals court ruling in the Neiman Marcus data breach case as a tipping point toward victims of cyber fraud, one that may lead to a wave of successful class-action lawsuits filed against retail chains. This interpretation is premature. It is an overreach rooted in a lack of appreciation for the overall procedural context in which the court reviewed the case, without accounting for the most important part of any class action lawsuit - class certification. For background, the 2013 data breach exposed the credit card data of 350,000 Neiman Marcus customers. Without any doubt, this led to fraudulent charges occurring in 9,200 of those customer accounts. In short order, a class-action lawsuit followed in which customers sought $5 million in damages. While a district court dismissed the case - in part because customers had been reimbursed for the false charges in question-the U.S. appeals court reversed that dismissal in late July. Alarmist reactions came swiftly. One cyber-security firm, for instance, sent out an email newsletter with a story titled "Breaking News: Surging Legal Risks of a Data Breach." The headline almost begs for an exclamation point. But I say, "Not so fast."
retailingtoday.com

Schnuck Grocery Chain Loses Bid To Toss Data Breach Suit  An Illinois federal judge on Thursday denied a bid by midwestern grocery chain Schnuck Market Inc. to escape a lawsuit brought by more than 200 customers affected by a 2012 data breach, saying the plaintiffs have clearly alleged they've already suffered economic harm from the breach. Since the hack targeted centralized records, fact finding doesn't need to take place at every store, most of which are in Missouri, the judge said. law360.com

Why restaurants aren't deploying beacons
Although some restaurant chains, including McDonald's, are exploring beacon technology, most are still trying to figure out how and when to use it. A panel last week at Networld Media Group's CONNECT Mobile Innovation Summit in Chicago discussed beacon technology's role with restaurateurs and retailers today. It's a complicated issue, to say the least. The panelists pointed to several reasons why retailers have yet to embrace beacons, ranging from consumers' hesitation to be pinged while shopping to organizations lacking the necessary personnel or foresight to implement and manage a successful program.
retailcustomerexperience.com

UK - Six Nabbed for Using Website-Crippling LizardSquad Attack Tool

 

Vendor Spotlight
 


Whitepaper: LP Meets IT for Complete Managed Business Infrastructure, Security and Intelligence

The advent of sophisticated, integrated technologies and smarter analytics has shifted the role of the loss prevention professional beyond "catching the bad guys."

Top LP professionals today take a strategic look at the systems and data in their stores to identify how they can support cross-organizational business goals. They think beyond loss prevention and theft, and work collaboratively with the IT department to guarantee infrastructure, store operations and merchandising needs are also fulfilled.

This whitepaper is designed to help LP professionals better navigate the evolving retail landscape, and uncover the customer experience and business intelligence opportunities afforded by IT collaboration.

Download your free copy of the whitepaper here.

 

Moving Up? Let us know

Leadership Lessons for Successful Teams

Tom Arigi, Sr. Dir. AP, Wal-Mart US

True success in loss prevention is about more than just catching thieves or bolstering security. It's about the leadership behind the loss prevention strategies: the leadership that guides teams, develops processes, and empowers workers. So what exactly makes a great LP leader? 30-year industry vet Tom Arigi, Senior Director of Asset Protection, Wal-Mart US, offers his thoughts on the topic. Learn how the three critical elements of accountability, credibility and trust can positively impact effectiveness in your team's leadership, empower associates and a whole lot more in this LPNN interview. 

Episode Sponsored By:


LPNN Quick Take #11

Ed Wolfe from WG Security joins Amber and Joe for a wide-ranging conversation covering everything from international retail expansion to cookie bouquets. The three also discuss the value they find in the D&D Daily each day.

Solution Providers, have a video or commercial you want to publish? Contact us.

Canadian Push
Sponsored by Vector Security

Canadian cargo theft more common than people think, expert says - Columbia Sportswear hit hard   The theft of truckloads of merchandise is much more common than the general public thinks, according to a trucking expert. "In this industry, we know it's not the opportunistic criminal that's identifying a whole truckload of merchandise and says: 'Hey, this looks like something fun to steal'," said Jennifer Fox, vice-president of trade and security with the Ontario Trucking Association. "What we have is a very organized criminal element in place." According to research of cargo thefts by the Ontario Trucking Association, food products are the number one commodity being stolen, as well as house hold products. The reason? They're easy to off-load and get rid of quickly. There is also a high demand for food and household items year-round, she said. Fox added that cargo theft is also often not reported, making it difficult for her organization to pinpoint how frequently they occur. "We have, for years, been trying to bring more attention to the issue," she said. "Initially, I think there was hesitation from the trucking industry to start talking about this issue and how often it's happening. There's a real fear about the negative image that can be conjured up by your customers and the public if you seem to be victimized by this." More trucking companies are, however, coming forward with information about thefts, Fox said. There's a level of frustration in the industry that it seems the criminals are getting more sophisticated in how they operate. "They have things such as GPS blockers now, so you put a GPS on your trailer and the criminal element can use these GPS blockers and essentially block that signal," she said. cbc.ca

Free Half-Day Fraud Seminar in Vancouver on Sept. 22 - Register Soon, Seating Limited  On September 22, the Fraud 360 World Tour comes to downtown Vancouver to deliver a free half-day seminar on their trademark 360° view of fraud. A complimentary continental breakfast and lunch will also be provided. Register quickly because seating is limited. The seminar will be held at the Hyatt Regency Hotel, located at 655 Burrard Street. Bring your notepad and questions and learn from fraud experts about current data, global trends, changes in Payment Card Industry compliance and future forecasting affecting transactions. Click here to see the schedule and session list.

Best Buy sales soar in U.S., plunge 25.6% in Canada  Shares of U.S. electronics giant Best Buy Co. Inc. soared 12.57% August 25, thanks to unexpectedly strong sales and profit in the U.S. as well as a strong outlook. That made it the best performer in the S&P 500. The company's Canadian subsidiary, Burnaby-based Best Buy Canada, however, was a drag on the company's business. Best Buy does not specifically break out Canadian sales but it reports on its international division, which is now almost exclusively Canadian. Sales in that division fell 25.6% to US$650 million in the quarter, which ended August 1, compared with US$874 million in the same quarter a year ago. Canada is essentially the company's entire international division given that Best Buy completed the sale of its business in China in February. biv.com

As U.S. retailers eliminate on-call scheduling, Loblaw signs part-time workers deal with union up north  A month after ratifying a six-deal with the union that represents 12,000 of its employees in Ontario-avoiding a strike in the process-Canada's biggest food retailer has inked another deal with the United Food and Commercial Workers that aims to make life easier for part-time workers. Under the terms of the new deal, according to the Toronto Star, Loblaws Great Foods and Superstores will introduce several pilot projects to make the schedules of part-time workers more predictable and guarantee them better hours. It provides part-timers with 10 days advance notice of scheduling, instead of the previous three-a longstanding source of irritation for part-time workers with families, studies and other jobs to juggle. canadiangrocer.com

Canadian Salary Growth to Slow
Canadian employers are expecting salaries to rise by an average of 2.5 per cent in 2016. This is down from the average 2.8 per cent salary increase expected for 2015, as reported in last year's Trends in Human Resources survey, an annual project from Morneau Shepell. The average salary increase figures include expected salary freezes. retaincanada.ca

Nine West sold to American owner of brand, new subsidiary to run business

British Fashion Brand REISS Plans Cross-Canada Store Expansion

Laura's Shoppe Inc to close 20 stores by Sept. 13, seek rent cuts on 26 others

Vacant Target Canada locations inspire Tumblr page

Three police officers win Canadian Banks' Law Enforcement Award for innovative investigative work

Labour Day Retail Hours: What Retailers Need to Know

Retail Fast Facts: August 2015

Highlights: 

Total monthly retail sales changed by 3.7 per cent over the comparable month last year.
Total sales excluding food, automotive and gasoline changed by 4.5 per cent over the comparable month last year. Read more
 


Sep. 16th - The International Centre

Keynote Session:

Workplace Violence Red Flags, Prediction and Prevention

Every school shooting, workplace shooting and even the Navy Yard shooting could have been prevented if we crowdsourced our security. The fact is that when someone's about to "go postal," that person tells the world in many obvious ways. Organizations that do nothing and believe that it can't happen to them are next in line when it comes to being unprepared.

In this session, Robert Siciliano, Security Analyst, Author and Media Personality, will talk about the red flags that at-risk customers and employees exhibit and know how to best educate and inform front-line employees, managers and supervisors. When you recognize what methods to use, you will create an observant and security-conscious company culture.

See full agenda here.    Register here.


Nearly 100 fentanyl patches stolen from downtown Toronto pharmacy this week  The theft occurred between the closed store hours of 6 p.m. on Aug. 26 to 7:30 a.m. on Aug. 27 in the area of Church Street and Queen Street East. Police say 14 to 20 boxes of fentanyl were taken - each containing five patches. "It looks very similar to a nicotine patch," said Detective Sergeant Mike Richmond during a press conference on Friday. Earlier this month, investigators issued a warning to the public of the potentially deadly combination of fentanyl infused narcotics that are slowing making its way into the city's drug scene. globalnews.ca

Audiotronic's merchandise stolen from Dawson Creek turn up in the Okanagan According to Sgt. Ed Reinink with the Dawson Creek RCMP, a variety of goods stolen from the store Audiotronics last Sunday turned up in the Northern Okanagan region. 22 cell phones and a Nikon camera were found by RCMP in a stolen vehicle. Officials have launched a formal investigation to find out just how the electronics made it to the interior, and who is involved in breaking and entering the store. energeticcity.ca

Robbery suspects break into Woodbridge convenience store by cutting hole in roof  The robbery occurred at a store which also serves as a Canada Post outlet in the area of Highway 7 and Kipling Avenue. Police say the suspects entered the shop by cutting a hole in the roof but were unable to get out of the building through the front door. cp24.com

Barrie, ON: Police seeking suspects in ice cream truck theft  Police in Barrie, Ont., are looking for suspects who made off with an ice cream truck Tuesday night. Investigators say the truck was recovered early Wednesday morning about 90 kilometres away by provincial police in the Bracebridge, ON area. Police described the vehicle as "very distinctive" as it was covered with decals of ice cream cones, sundaes, Popsicles and slushies. OPP say significant damage had been done to the truck before it was recovered. The fate of the ice cream that was in the truck isn't known. globalnews.ca

 

Corporate, Regional and
District LP Teams


Your Team – Your Pride – Our Industry

One Team at a Time

Share Your Team's Selfie &
Let's Build Industry Pride

And have some fun in the process &
Maybe win a Pizza Party

Sponsored By

View all the selfies here.  

 

e-commerce
Sponsored by The Zellman Group

As ecommerce and financial institutions evolve, so does fraud  With the growth of the online and mobile commerce, retailers are trying to build long-term relationships with their customers by storing customer account information and creating mobile applications to make access easier. Ecommerce transactions broken down consist of the following percentages and risks: 80% of transactions were account logins, with 3% high risk, 19% of transactions were payments, with 3% high risk and 1% of transactions were account creation, with nearly 7% high risk. Attacks detected during real-time analysis and interdiction of fraudulent online payments, logins and new account registrations show us that fraudsters are constantly developing sophisticated strategies to compromise digital identities. thepaypers.com

U.S. Card Security Is Finally Catching Up with the World  Many Americans who travel abroad have already experienced the changes that chip technology will bring when chip technology rolls out widely this year. This change means card information won't be passed to the merchant for payment. Instead, the embedded chip on the card communicates a single-use code to the card reader. Behind the scenes, the reader passes the one-time code through the wireless network to validate that the card is legitimate and to authorize the transaction. The single-use code can only be used for that transaction, and does not include the card number. So thieves can't reuse the information passed during a chip transaction to commit fraud. That means American consumers finally get the same payment card abilities, safety and security that consumers in Europe, Canada, Asia, Latin America, and even North Korea enjoy. Everywhere chip technology is used, counterfeit fraud from point of sale purchases has been significantly reduced. In the United Kingdom, retailers saw losses fall 67% since chip implementation in 2004. When Canada instituted chip cards in 2008, annual fraud losses fell from $142 million to just $38.5 million in one year. paymentssource.com

Ulta Beauty e-commerce sales skyrocket 43.4% in Q2

J.C.Penney Plays Catch-Up in E-Commerce

Revolutionary Amazon rival Jet.com will transform e-commerce

Visa gets more online retailers to add Checkout payment services

Report: Amazon planning a direct pickup option
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

 

ORC News
Sponsored by NEDAP

Pontiac, MI: Man sentenced for using addicts to steal over $600,000 in merchandise from The Home Depot  Detroit man used drug addicts and homeless people to steal at least $600,000 in merchandise from Home Depot stores in southeastern Michigan over the past 18 months, authorities said. Adelbert Ackerman, also known as Aldelbert Lovett, was sentenced Wednesday in Oakland Circuit Court to four years and six months to 40 years in prison for conducting the criminal enterprise and 18 months each for two first-degree retail fraud offenses. As part of his sentence, Ackerman is also banned from Home Depot. Police first became aware of Ackerman, 46, when, during a November 2014 raid in Detroit, they found stacks of Home Depot merchandise, still carrying price tags, scattered around the address, along with Home Depot store value cards, wrapped in receipts. They first believed the property - stacked in piles totaling $200 - was being exchanged for drugs. detroitnews.com

Tacoma, WA: Nordstrom clerk pleads not guilty to $30,000 theft; blames ORC ring  A Nordstrom sales clerk accused of stealing nearly $30,000 through false merchandise returns has pleaded not guilty to first-degree theft. The 21-year-old woman was released from custody without bail. The saleswoman began working at the Tacoma department store in June, and it wasn't long before loss prevention officers began monitoring her. In a two-month span, she returned nine items worth $29,333 to the same few credit cards, according to charging papers. Prosecutors allege none of the returns had receipts and some items did not come from Nordstrom. One designer blazer had a price tag of $3,300, and a Prada dress was valued at more than $1,900, prosecutors said. The sales clerk allegedly told police she was approached by a man who runs an Organized Retail Theft ring and asked to participate. She said she was paid $400 to $500 per return. thenewstribune.com

Ripon, CA Police break up large Shoplifting Ring  Ripon police believe they broke up a large shoplifting ring Tuesday night when they arrested five people from the East Bay with thousands of dollars in stolen merchandise. Five people entered a CVS store on West Main Street about 9:30 p.m., split up into smaller groups and shoplifted items from the store, Lt. Steve Merchant of the Ripon Police Department said. Employees recognized what was happening and called police. Officers arrived within minutes and stopped the suspects' vehicle, Merchant said, conducted a search and found more than 200 stolen items, including alcohol, gift cards, clothing, perfume, toiletries, jewelry and makeup worth more than $3,000. recordnet.com

Carlsbad, CA: Theft ring hits Lulu Lemon for $10,000 in merchandise, prompts police pursuit Three women stole about $10,000 worth of workout clothes from Lulu Lemon on Thursday, then were stopped at Westfield UTC mall where one was arrested at gunpoint and two escaped, police said. The two who fled took off in a stolen car and led San Diego police on a pursuit south on Interstate 805. The trio is believed part of an organized theft ring out of Los Angeles, Carlsbad police Lt. Greg White said. He said the woman who was caught is from Los Angeles, and that there has been a recent increase in LA-area criminals targeting high-end shops in North County. sandiegouniontribune.com

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Retail Crime News
Sponsored by Security Resources

San Diego, CA: Suspect killed in Police involved shooting outside CVS  The shooting was reported outside a CVS store at Friars Mission Center was reported shortly after midnight, San Diego police Officer Ben Newton said. Witnesses said they heard police commanding someone to get on the ground just prior to the sound of gunshots. The victim died at the scene. His name was not disclosed. 10news.com

Olympia, WA: Officer-involved shooting of 2 Safeway suspected shoplifters, documents released  Documents relating to an Olympia officer-involved shooting that injured two suspects have been released. Olympia Officer Ryan Donald shot and injured theft suspects Andre Thompson and Bryson Chaplin May 21. According to the documents, employees at a Safeway grocery store reported an attempted theft. Donald said he hadn't responded to the store but began looking for suspects in the area when he encountered two men matching the provided description. He claims he shot the men after they attacked him with a skateboard and one tried to take his gun. Thompson told a detective that neither he nor Chaplin had stopped at a store that evening and that they hadn't used their skateboards as weapons. Documents say Thompson was shot once, and Chaplin sustained multiple gunshot wounds. theolympian.com

Portsmouth, VA: Indictment to be sought in Portsmouth officer-involved fatal shooting of shoplifter  The Commonwealth's Attorney's Office has announced they are seeking an indictment into the fatal officer-involved shooting of William Chapman in Portsmouth. In April, 18-year-old Chapman was suspected of having shoplifted from the Wal-Mart on Frederick Boulevard. Security then alerted police of an alleged shoplifter leaving the store. Chapman, who was walking across the store parking lot, was approached by a Portsmouth officer, said Virginia State Police. Multiple witnesses told police the man and the officer started to struggle. At some point during the altercation, VSP said the officer shot Chapman. The officer immediately called for medical rescue, but Chapman died at the scene. wavy.com

Moore, OK: Police searching for man who robbed at Two Aldi stores  Twice now in the past month, a man has made off with a large amount of cash after robbing two metro grocery stores. Police say there's a good chance he will strike again. The man walked into an Aldi grocery store Wednesday night, appearing to be a typical shopper. He even walked to the back of the store to pick up a carton of eggs before making his move. "He waits until the customers leave so it appears he's the only person in there. There are two more employees in the back," said Sgt. Jeremy Lewis, Moore Police. Once at the cash register, he grabbed the female clerk and demanded cash from the register. The surveillance video caught the crook pulling out the bills, before leaving with the money and the eggs. Police in Norman say this crime is nearly identical to an August 3 robbery at another Aldi store. news9.com

Hamilton, Twp, NJ: $80,000 worth of jewelry stolen from Trent Jewelers  A Mercer County jewelry store is reeling after two thieves broke in, smashing display cases, and making off with thousands of dollars worth of diamonds. It was 3:30 Wednesday morning when two thieves broke a window and entered Trent Jewelers near Five Points in Hamilton Township. The first suspect took a swing with a tire iron to smash a display case, while his partner in crime made a beeline to two more cases at the other end of the store. They filled their bags with $80,000 worth of diamond rings and other estate jewelry and were in and out of the store in 30 seconds. 6abc.com

St Louis, MO: Surveillance video of Flash Mob looting at King's Beauty Supply store released  Surveillance video of a beauty supply store being looted during unrest after an officer-involved shooting in north St. Louis was released Thursday. Kings Beauty Supply, STL Custom Designs, and Nail Spa were looted on August 19 during unrest following the shooting of Mansur Ball-Bey. Police said 30-40 people broke the businesses and stole cosmetic items, hair products, jewelry and clothing. kmov.com

Fayette Co, PA: Man charged in at least 12 Armed Robberies in PA and WV  State police on Thursday filed additional charges against a Fayette County man accused of more than a dozen convenience-store holdups in several Western Pennsylvania counties and one in West Virginia to get money for heroin. William Steven Hall, 32, of Uniontown admitted to 13 robberies in Fayette, Somerset and Allegheny counties, and Fairmont, W.Va., when officers were questioning him about a robbery near Uniontown. triblive.com

Fort Worth, TX: Police Looking for Serial Burglary Suspects; hit Ulta for thousands prior to Grand Opening  Fort Worth police are asking for the public's help tracking down a group of serial burglars. In the last few weeks at least two men have been targeting high-end stores in Dallas, Euless and Fort Worth. The Ulta Beauty store in Euless is in the midst of its grand opening celebrations. But on Sunday morning employees arrived at work to see the damage left behind from an overnight burglary. Two men broke in and stole thousands of dollars worth of men's cologne. Both men wore gloves, and one wore a surgical mask while the other appeared to have a T-shirt over his face. That's about 40 minutes after the same two men were suspected of breaking into a J.C. Penney store at Alliance Town Center, which is 19 miles away in Fort Worth. nbcdfw.com

San Clemente, CA: Thief Saws Tunnel Through Pet Store Into Bakery  The thief was caught on surveillance video on Tuesday around 3 a.m. cutting through a wall from inside a pet store to gain entry into the bakery on the other side. Once the suspect removed the piece of wall, he could be seen walking to the cash register and prying it open with a crowbar to remove cash. nbclosangeles.com

UK: Police follow the scent after a Smash and Grab raid at Leeds's Harvey Nichols store  Staff arrived at Harvey Nichols, on Briggate in the city centre, yesterday morning (August 27) to find the glass entrance doors to the designer department store shattered and the lobby littered with debris. A spokesman said: "A male then entered and stole a quantity of perfume and aftershave before driving away in the car." yorkshireeveningpost.co.uk

Des Moines, IA: Sprint employee beaten with a bat during $40,000 Robbery

Milford, CT: Victoria's Secret worker assaulted during theft

Burbank, CA: Ulta Beauty Loss Prevention agent struck by fleeing shoplifting suspect's car

Jackson, TN: Man accused of grabbing woman in store

Lansdale, PA: Man admits stealing pills at gunpoint from 4 area pharmacies

Tucson, AZ: Reward offered in Arson of "Novia's & Princess Forever" store; $300,000 in damages

McLean, VA: Helzberg Diamonds in Tyson's Corner the victim of a Grab and Run, merchandise valued at $3,500

Perry, MI: Two skimmers found at Mobil gas station

Conyers, GA: Armed Robbery suspect asked Police officer to help jump his car minutes before Hibbett Sports robbery


Wetumpka, AL: Naked man on meth caught on camera trashing gas station
 


Robberies and Burglaries

Bed Bath & Beyond - Rockville, MD - Burglary
Cefco - Lauderdale, MS - Armed Robbery
CVS - San Diego, CA - Shooting
CVS - Dearborn, MI - Robbery
CVS - Warwick, RI - Robbery
Dollar General - Iberia, LA - Armed Robbery
Kangaroo - Suffolk, VA - Armed Robbery
Loaf & Jug - Pueblo, CO - Armed Robbery
Mac's - Victoria, BC - Robbery
Need's - Halifax, NS - Robbery
Petro- Canada - Victoria, BC - Robbery
Sensitive Sweets - San Clemente, CA - Burglary
Sprint - Des Moines, IA - Armed Robbery/ Assault
Stokes General - Wind Ridge, PA - Armed Robbery
T-Mobile - Miami, FL - Burglary
Turtle Island Gallery - Kelowna - Armed Robbery
Walgreens - Abingdon, MD - Armed Robbery
Walgreens - Sioux Falls, SD - Armed Robbery
Walters Arms - Mt Sterling, KY - Burglary

 

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Stagnation is the key to failing. Every CEO at failing retailers I've ever spoken to has told me that the number 1 reason for the company's problems was because the employee population had become stagnate and complacent in their jobs and performance. So many complain when new CEO's bring in their new teams and reorganize their companies, but in essence that's the key to reinventing the organization and rebirthing the company. All teams need to be reinvented from time to time merely to give them new energy, new focus, new opportunities. The human condition always forces us to take the easiest path when in reality that path will ultimately lead us to stagnation. Sometimes it's best to take a new path, one that appears to be the hardest, and maybe the most difficult. Because it's always the darkest path where we find the most rewards. Reinvent-Rebirth-Rethink. It begins every Monday!

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