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September 11, 2014                        Facebook   Twitter   Linkedin

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News Brief
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Jason Coren, CFI was named Director of LP & Security North America for Amazon.  Jason was previously Vice President of Loss Prevention & Safety for PetSmart and had been with the retailer for over eight years. He was also their Director of Loss Prevention. Jason also held loss prevention leadership roles at Old Navy where he was the Director of Loss Prevention, Southeast and Canada Zones and at CVS Pharmacy where he was the Regional Loss Prevention Manager. He earned his Bachelors of Arts degree in Political Science and English Writing from the University of Pittsburgh. Congratulations Jason!
Sophia Novack  was promoted to Regional Pharmacy Vice President - Region 1 for Rite Aid.  Sophia began her career at Rite Aid as a Pharmacy Intern in 2005. She has held various field and corporate level positions of increasing responsibility including Pharmacist, Pharmacy Manager, Pharmacy District Manager and most recently Director, Pharmacy Asset Protection. She earned her Doctor of Pharmacy degree from Long Island University.

Amazon appoints first true Director of Security and Loss Prevention for North America with Jason Coren's announcement  While they've had a few executives in senior LP roles over the years they've never had a true "Director" level LP executive. Up til now they've always had it reporting into North American operations and at a senior manager's level. Obviously with this upgraded level, LP will be elevated and hopefully have a seat at the table. Certainly they've staffed their field level Regional LP jobs with strong well compensated executives throughout North America and have built a strong team in the individual fulfillment centers as well. But this is the first time they've really showed the corporate commitment to a Director level LP executive. It should be a great challenge and an exciting time for the entire LP team there.

Amazon's gain is PetSmart's Loss - The Domino Effect  With Jason Coren's departure from PetSmart as their Vice President of Loss Prevention and Safety this leaves that specific job open. Do they fill it internally or take a look at some external candidates? Or do they eliminate the VP level, spread out the responsibilities, and make a Director level? That's the big question right now. And given recent articles in July stating "Market experts are speculating about the possibility of San Diego-based Petco being a strong candidate to take over PetSmart,"  it wouldn't be a surprise if they saved the head count. And actually that gives another executive an opportunity to step up and assume a senior role, which is a great move for that executive. Just a thought. Of special note here is that Jason Coren was the first LP executive in PetSmart's history ever be reach the Vice President level.

Gordman's head count freeze impacts Director of LP position  According to our sources, Gordman's has a head count freeze right now that may be impacting their not filling the recently vacated Director of Loss Prevention position.

U.S. to alert retailers to bomb materials to counter home-grown threat  The government plans to give U.S. retailers a list of materials that can be used in explosives and ask them to look out for suspicious behavior as a way to combat domestic terrorism, the homeland security secretary said on Wednesday. On the eve of the 13th anniversary of the Sept. 11 attacks, Jeh Johnson said the so-called home-grown or "lone wolf" attack like last year's Boston Marathon bombing was the hardest to detect and the one he worried about most. He said his department would issue a public advisory to retailers this week identifying the materials and suspicious behavior to look for in anyone buying large quantities of them. Johnson's remarks came as President Barack Obama prepared to set out a long-term strategy to defeat Islamic State, including air strikes against the group in Syria, in a speech to Americans on Wednesday evening. While there is no credible threat from Islamic State on U.S. soil today, the group is an extremely dangerous mix of terrorist organization and insurgent army that has Americans and the United States in its crosshairs, Johnson said.  (Source reuters.com)

Home Depot's hack plunders store registers while disguising itself as antivirus software - not like Target's  The credit card-stealing program used in the attack on the Atlanta-based retailer is being dubbed FrameworkPOS, and differs significantly from the software used last year to hack Target Corp. The differences in the malware are strong indicators that the hacks are probably the work of two different groups. FrameworkPOS, is derived from the McAfee Inc. antivirus agent it impersonates. The malware’s disguise was meant to keep Home Depot’s security team from taking a deeper look even if the retailer wasn’t deploying McAfee products on its registers or elsewhere in its network. The malware code is sprinkled with anti-American references, including a link to a Wikipedia entry on wars involving the U.S. and a website promoting a book on American imperialism. (Source bloomberg.com)

Cybersecurity Summit Addresses Threats and Solutions  Yesterday, the Merchant Financial Cyber Partnership, hosted its 2014 Merchant-Financial Services Cybersecurity Summit, in Washington, D.C. With more than 150 industry leaders, policymakers and members of the media in attendance, the summit viewed the topic of “Cybersecurity: Protecting the Payments system” from various perspectives over the course of three panels. Former Minnesota Governor Tim Pawlenty, now CEO of Financial Services Roundtable, set the tone for the summit by sharing the statistic that between May 2013 and May 2014, the data of more than 110 million Americans (almost half of the U.S. adult population) was compromised through cybercrime and security breaches. Panelists in the first session, painted a grim picture of the state of cybercrime today. U.S. Representative Mike Rogers’ stated that “We are in a cyber war ... we just don’t know it yet.” The second panel, comprised of speakers from the retail and financial sectors along with an FBI cybercrime expert, followed up in more detail on strategies and challenges for information sharing in the session. Building trust and developing strong communication among various corporate entities and the government is a key piece — and one of the biggest challenges — to effective information sharing. RILA Senior Vice President Suzie Squier acknowledged that retailers have increasingly come together to form coalitions, with the ongoing goal of creating info sharing among merchants. Joseph Demarest, assistant director of the FBI Cyber Division echoed this sentiment of collaboration, saying that more and more the FBI is learning from the private sector and vice-versa, in order to jointly combat the looming cybersecurity threat. The summit’s final panel, featured Walmart’s Senior Director for Payment Strategy Reed Luhtanen, MasterCard’s Chief Payment System Integrity Office Nancy O’Malley, and Bloomberg Government’s Senior Technology Analyst Afzal Bari discussing what’s new and next on the payment security horizon, from EMV to tokenization and everything in between ... including discussion of the just-announced Apple Pay system. All three panelists emphasized the need to develop and deploy new technologies quickly. “Today’s event highlighted the extensive efforts merchants are making to address data theft,” said NACS Director of Government Relations Paige Anderson. “We need all stakeholders to have a real voice in security standards to ensure the best protection for consumers and businesses.” (Source nacsonline.com)

Will Stores Warm Up to Apple Pay? Is this the start of NFC?  Apple hopes its service, Apple Pay, will prompt shoppers to ditch their wallet and make purchases with an iPhone. The system relies on a technology known as near-field communication, or NFC, that has had trouble winning acceptance from merchants. Merchants must install a reader at their checkout line for so-called tap-and-go payments. NFC readers are being used by fewer than 10% of merchants. Starting in October, Apple said iPhone owners will be able to use Apple Pay at 220,000 U.S. locations, including McDonald's Corp., Bloomingdale's and Macy's. By comparison, the Electronic Transactions Association said more than nine million U.S. merchants accept credit and debit cards. The question remains whether Apple can get retailers to turn on the NFC machines. Some big merchants remain skeptical. Best Buy and Wal-Mart are instead backing a retailer-owned mobile technology group called Merchant Customer Exchange, which also counts Target Corp. among its members. MCX's payment service requires only a software download and can be used on existing iPhones and Android devices. (Source wsj.com)

RadioShack Seeks Financial Rescue, Warns of Bankruptcy and "Possibly Liquidate" - Q2 results - comp's down 20%, sales down 22%, losses swelled to $137.4 million  CEO Says Company In Talks to Shore Up Finances, But Warns It Could Quickly Run Out of Cash. Radio Shack said Thursday it is in talks to shore up its finances and hopes to announce a deal in the near term, but warned it could quickly run out of cash and be forced to turn to bankruptcy court if the talks fail. If the talks fail, the company warned in a filing, it could end up in bankruptcy court and be forced to possibly liquidate. (Source wsj.com)

Five Below opens 30 stores in Q2 and sees 30% revenue growth - Also on the hunt for their first Director of Loss Prevention  This fast growth retailer had a great second quarter and opened 30 stores. Bringing the total store count to 353 stores. In June, Five Below announced that Joel Anderson, who was the chief executive of Walmart.com in the U.S., would become president of Five Below in July. On Tuesday, the company said it signed a lease for a Pedricktown, N.J., distribution center with more space than its current site in New Castle, Del., a move that will support East Coast expansion. Five Below now expects sales of $681 million to $687 million for the year, up from a prior view of $675 million to $681 million. They're based in Philadelphia. (Source wsj.com)

'Tis the season' - For all the conferences
With this week's Retail Council of Canada's LP conference, the upcoming 10th LPRC Impact Conference, the ASIS International 60th annual conference, 6 large ORC conferences scattered throughout the U.S., and a few we may be missing, this is the time when the industry gets ready for the holiday impact. The infamous fourth quarter onslaught of customers, criminals, sales, refunds, credit card fraud, ORC, robberies, long hours, and lots of work to do in the stores. These conferences, all put together to add value and help the industry and the executives, are critical components of building and preparing an industry to better serve the retailers and help resolve the issues and incidents that come with the busy fourth quarter. And this year we have the added pressures of literally millions and millions of potential fake credit cards being used in our stores. This fourth quarter could be unlike any other and everyone needs to be prepared and these conferences are there to do that. So if you are attending them - good for you and if you're not make sure you read about them and try to find any new information you can that can help you better serve the retailer you're working for. Because for the first time in history, credit card fraud-identity theft has been declared a "Grave National Security Danger" by the White House and that means you have a part to play in combating it. Good luck and we hope all the conferences go well.
 

Date Conference Location
September 4 - 5 Cook County ROC Task Force Training & Conference Oak Brook, IL
September 8 Consumer Returns Conference Dallas, TX
September 9-10 International Supply Chain Protection Organization (ISCPO) Dallas, TX
September 10-11 Retail Council of Canada (RCC) Toronto, ON, CA
September 12 NY Metro ORC Alliance New York, NY
September 18 NE ORC Symposium & Trade Show Worcester, MA
September 18 NYC Cyber Security Summit New York, NY
September 19 Ohio ORC Retail Crime Symposium Columbus, OH
September 23 -24 Utah Organized Retail Crime Association (UTORCA) Utah
September 29 - Oct. 2 ASIS International Atlanta, GA
October 8 Washington State Organized Retail Crime Alliance (WSORCA) Tacoma, WA
October 13 - 15 LPRC Impact Conference Gainesville, FL
October 13 - 16 Coalition of Law Enforcement and Retail (CLEAR) San Diego, CA
October 28 Northeast Regional Conference on LP Monroe Twp, NJ

Know of one we missed? Send it to us!

Quarterly Same Store Sales Results
Restoration Hardware Q2 comparable brand revenues up 13% with net revenues up 14%
Kroger Q2 up 4.8% without fuel, with total sales up 11.6%
Men's Warehouse Q2 up 4.4%, Moores up 10.2%, K&G up 5.6% with net sales up 24.1%
Five Below Q2 up 3.2% with revenue up 30%
Canada's - Empire Co owners of Sobey's Q1 up 1.3% with Safeway store acquisition driving sales up 35.4%
99 Cents Only Stores Q2 up 0.1% with net sales up 5.8%
lululemon athletica Q2 flat with net revenue up 13%
Gymboree Q2 down 10% with net sales down 9.1%
Wet Seal Q2 down 12.4% with net sales down 11.6%
dELiA*s Q2 down 17.5% with total revenues down 22.4%
Radio Shack down 20% with net sales down 22%

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eBay News
 

LPF Creates Diversity Committee

The Loss Prevention Foundation (LPF) is proud to announce the formation of the LPF Loss Prevention Diversity Committee. This committee will be led by industry veteran Paul Jones, LPC, Head of Global Asset Protection, ebay and vice-chairman of LPF, who has a proven track record of implementing effective diversity programs within retail loss prevention functions. The first official meeting will take place at our annual board of directors meeting, September 25th, in Savanah, GA. ”While progress has been made, we feel the collective strength of LPF and LP certification can assist us in building a more diverse LP community”, said Paul Jones, LPC.

The following is an initial list of executives who will be participating in this committee:
 

• Merek Bigelow, Director of Marketing, Loss Prevention Magazine
• Charles Delgado, LPC , Vice President of Asset Protection, Meijer
• Kate Hughes, AVP- Loss Prevention, TJX
• Hector Pearson, Area Loss Prevention Director, CVS/Caremark
• Debbie Rood, Senior Retail & General Management Retail Consultant

"I am excited to participate with my peers and utilize this forum to assist our industry with improving our track record on diversity. This is very important and exciting work that will help evolve our industry,” said Charles Delgado, LPC.

For more information, contact us here.

For further information on PROACT, email inquiries to PROACT@eBay.com.

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Loss Prevention News Network
"Live in Ft. Lauderdale at the NRF Show 2014"

Preparing - Training - Responding to the Active Shooter
Rich Mellor


Episode Sponsored By:

Rich Mellor, Senior Advisor, Asset Protection at the NRF and former VP of LP for the NRF, sits down with LPNN to discuss the most dangerous situation in retail -- active shooter events. Studies have shown business locales, such as retail stores, are the most frequently attacked locations in active shooter events. Rich talks about what the LP industry can do to better prepare and help prevent such incidents, including partnerships with law enforcement and other emergency responders.
 

NEXT UP - Coming Sept. 15
Cyber Security's Increasing Impact on Retail the Role of LP
Tom Litchford, VP, Retail Technologies at the NRF

LPNN Quick Take #15

In this LPNN Quick Take, hear from Joe LaRocca, Greg DeTardo, President at NuTech National and Jon Gold, VP, Supply Chain & Customs Policy at the NRF as they discuss the biggest issue facing retail at this time - the supply chain labor contract for the west coast port. And how this affects the Loss Prevention executives and retailers. They also talk about the growing ORC problem and Cargo theft.
 


 

Opening Comments -
Why We're Here

Vicki Cantrell and Robert Moraca from the NRF

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Steve Ippolito and
Gary Johnson


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Protection 1

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Dan Doyle

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Joan Manson

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Axis Communications

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Melissa Mitchell, CFI

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Bass Security


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Keith White & Michael Nelson

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Dan Faketty and Professor Bob Hanson


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The NRF’s LP Legislative Committee, a National Update

Jeff Fulmer & Jon Gold
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Click here for upcoming episodes
 

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e-commerce
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Security questions you should ask about Apple Pay  Security pros reacted positively to Apple Pay, but withheld their full endorsement until the mobile payment system could be tested outside of the company’s laboratories. Apple rolled out the service Tuesday in unveiling two new iPhones, both with larger screens than the previous models. The service uses a near-field communication radio antenna on the phone to send payment data to a store reader. Apple customers will have the option of using the credit card they have on file in Apple iTunes, but the actual data will never leave the company's server. Instead, the phone will use a payment token that's a representation of the actual credit card number. "Until it hits the real world and gets in the hands of security researchers and actual criminals who are highly motivated to steal information, we won't be able to say exactly whether this is a better solution than what we're currently using now," Carlis said. A potential security concern is in the way Apple will let people add an alternative credit card to the phone, so it can be used instead of the one the company has on file. To add a card, a person could take a picture of it with their iPhone and send it to Apple. Security researchers will certainly look at whether the image is stored securely on the phone and how it is transmitted to prevent an attacker from capturing the image over a public Wi-Fi. (Source csoonline.com)

Ikea to resume online rollout - aims to expand online sales to all 27 countries where it has stores

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

 

ORC News
Sponsored by Security Resources

CLEAR's Fifth Annual Training Conference Coming Oct. 13-16 Just a reminder the hotel discount for the annual conference rate expires 9/22/14, so make your reservations now! And for those of us that are CFI's - we get 6 CEU credits toward re-certification! Also - If anyone has any nominations for either an LP or Law Enforcement investigator/investigation of the year please email Dave Collins at dcollins@clearusa.org, or Jack at jgee@clearusa.org. The conference is a chance to learn some new skills, and just as important, network with others in the LP industry, and with many different Law Enforcement agencies.  Click here for more details and to register!

6 Saks NYC employees caught binge shopping with customer cards; over $400,000  A crew of Saks Fifth Avenue employees was busted after they charged at least $400,000 worth of luxury shoes, handbags and other items using customers’ stolen credit card numbers, authorities said Wednesday. Six workers at the Midtown fashion Mecca swiped credit card data from 22 customers in a spending spree that stretched from May until earlier this month, according to a criminal complaint. Ringleader Tamara Williams, 36, of Queens got the customers’ personal information from the retailer’s computers and passed it along to five sales associates at the store, the complaint said. (Source nypost.com)

Walmart computer theft ring tied to additional financial crimes in Indiana and Illinois  Ottawa Police reported this week of hearing Aug. 2 that more than $4,000 worth of computers were stolen from Walmart. Rakeem M. Roberts, of Joliet, emerged as a suspect in more than 12 thefts from other Walmarts, which led Ottawa detectives to work with Joliet detectives and question Roberts. As a result, Roberts was charged Aug. 29 in La Salle County with retail theft and burglary. Last week in Will County, Roberts was charged with being the organizer of a financial crimes enterprise, a continuing financial crimes enterprise, burglary and three counts of retail theft. (Source mywebtimes.com)

New York State Police uncover Philadelphia thieves striking in Albany, NY  New York State Police say they’ve caught a group of Philadelphia criminals who were striking here in the Capital Region. The theft ring was discovered after a traffic stop in Clifton Park uncovered stolen property. They arrested 22-year-old Jennell Carr, 21-year-old Kenyatta Miller, 23-year-old James Carter and 47-year-old Tracey Worley. Police say Carr and Miller would go into retail locations throughout the area and chat with customers to distract them. That’s when another member of the group would steal the unsuspecting victim’s wallet out of her purse. The four were found with a debit card stolen from Joanne Fabrics in Colonie as well as another woman’s checkbook taken from the Dollar Tree Store in Clifton Park. They also used a stolen debit card at the Walmart on Washington Ave. Extension to purchase $800 worth of merchandise. (Source wnyt.com)

Radio Shack reports the theft of over $15,000 in iPhones in Ocala, FL  Twenty-six iPhones, valued at $15,350, were reported stolen from a store Tuesday. Employees at Radio Shack in Ocala, told deputies that four women entered shortly before 7 p.m. and one said she was looking around while her food was being prepared at a nearby restaurant. The other two women distracted employees while the fourth went to the back, a report states. The women later left the building. After the store was closed, one employee realized his keys were missing. Other employees noticed the security cabinet was unlocked. (Source ocala.com)

Havasu man arrested for ORC for stealing item and returning it for a gift card at Walmart in Lake Havasu

Employee steals $400,000 worth of breast pumps from Medela in Woodstock, IL; sold on EBay

3 men sought in connection with theft of 85 iPads, cell phones from T-Mobile store in Staten Island, NY

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Retail Crime News
Sponsored by NuTech National

Nearly 1,000 federal & local officers raided over 70 shops in LA's Fashion District for money laundering Mexican drug cartel money - $65M seized Wed. morning  The task force began the operation in the pre-dawn hours, with officers raiding businesses accused of laundering ransom and drug money for the Sinaloa drug cartel. "Los Angeles has become the epicenter of narco-dollar money laundering, with couriers regularly bringing duffel bags and suitcases full of cash to many of these businesses," said Assistant United States Attorney Robert Dugdale. "Because Los Angeles is at the forefront of this money laundering activity, law enforcement in Los Angeles is now at the forefront of combating this issue." (Source nbclosangeles.com)

3 indicted in $1M computer theft scheme in HP warehouse  Two who remained at-large as of early this week — were indicted last week on charges in connection with a $1 million computer parts theft ring from Hewlett-Packard in Andover. All three men were former employees of the Hewlett-Packard facility in Andover. The indictments allege that the men removed high-value central processing units out of computers and replaced them with inferior parts prior to the computers being shipped from the Andover warehouse. The high-value units were allegedly then sold online on eBay and elsewhere, officials said. According to officials, the men concealed their alleged thefts by repeatedly targeting small portions of large shipments and falsifying company records.  (Source andovertownsman.com)

Thieves hit Haulmark warehouse for 1,000 tires in Bristol, In. & hit their sister company a few months ago in Elkhart  Exact same crime reported this week on 9-9-14, at two other tire distributors in Florida. Must be a traveling burglary crew looking for tires. Be on the lookout auto retailers. (Source wndu.com)

NEXCOM Distribution Center Evacuated; unknown chemical substance, Hazmat and FBI respond  About 150 employees were evacuated from the Navy Exchange Service Command distribution center on Wednesday after an employee had an allergic reaction to an unknown chemical substance. Suffolk Fire and Rescue and Suffolk Police responded to the building at 11:52 a.m. after a male employee encountered an “unknown chemical substance” at the base of a pallet after removing boxes inside the warehouse. His hands experienced an allergic reaction, and he was taken to Sentara Obici Hospital for treatment. The State Regional Hazmat Officer, the Regional Hazmat Team, hazardous materials teams from Chesapeake and Portsmouth and the FBI all responded to the scene, as well as several Suffolk Fire and Rescue units. The preliminary results of the field test ruled out potential terrorist activity as well as other substances for which they typically test, the news release said. (Source suffolknewsherald.com)

Suspect shot by Tulsa Police had been reportedly sought in multiple Pharmacy robberies  Tulsa police identified a man arrested by police after a chase that ended with the suspect being shot. Delricko Smart faces multiple complaints of robbery with a dangerous weapon. Tuesday morning police shot Smart when he acted aggressively towards task force officers who stopped him when he tried to rob a CVS pharmacy. The Northeastern Oklahoma Violent Crimes Taskforce ran surveillance on Smart after receiving information he was involved in multiple robberies in the city of Tulsa and Tulsa County. (Source fox23.com)

Accidental shooting in Target bathroom never made public by Honolulu Police  The accidental shooting by an off-duty police officer inside a Target store brings up questions regarding what police are telling the public. The shooting happened Saturday night inside the bathroom. Nobody was hurt and the officer called 911 after the incident. The officer was in the restroom when he accidentally fired his gun, and the pictures sent to us by a viewer shows the bullet ricocheted off the stall door and hit another stall. (Source khon2.com)

Houston man arrested for stealing $30,000 of merchandise from Aramark warehouse while employed there

Menard's gets hit twice with fake American Express credit card to buy gift cards in Peoria

National Auto Parts Employee in Hellertown, PA charged with theft of cash, released on $10,000 bond

Former Lake Forest, IL Academy Security Guard arrested for theft of 400 school iPads

Cape Coral Police search for suspect in BJ's grand theft 

Armed robber hits newly reopened Walmart in eastern New Orleans 

Des Moines Robbery Suspect Who Taunted Police on Facebook Arrested

Thieves use pickup truck to smash into pharmacy in Houston 

Man in cowboy hat steals 15 purses from Palais Royal in Galveston, TX, evades high speed police pursuit

Robberies and Burglaries

Circle K - Belleville, MI - Armed Robbery
Community Pharmacy - Monroe, LA - Armed Robbery
CVS - Las Vegas - Armed Robbery
Dollar General - Akron, OH - Armed Robbery - suspect arrested
Dollar General - Locust Grove, VA - Armed Robbery - suspect convicted
Don’s Check Cashing - Juniata Park, PA - Armed Robbery
Family Dollar - Richmond Co, GA - Burglary
Food Lion - Spotsylvania, VA - Armed Robbery - suspect sentenced to 15 years
Quick Stop - Haskell, NJ - Armed Robbery - suspects arrested
Rite Aid - Mechanicsburg, PA - Armed Robbery - Suspect arrested
Shop Rite - Rocky Top, TN - Burglary
South Bend Wireless - South Bend, IN - Armed Robbery
Walgreens - Battle Creek, MI - Armed Robbery
Williams Eye Works - Staten Island, NY - Burglary
7-Eleven - Hicksville, NY - Armed Robbery
7-Eleven - Elmwood Park, NJ - Armed Robbery - 2 Suspects arrested
7-Eleven - Orlando, FL - Armed Robbery - suspect tied to 4 robberies

 

Vendor Spotlight
 





Organized Retail Crime: A Big Problem!
Enter the Public View Monitor

“Organized Retail Crime costs the retail industry approximately $30 billion each year (National Retail Federation, 2014).” These are not people shoplifting for personal gain or need. These are organized criminals called boosters, stealing for the sole purpose of reselling the items on the street. It happens everyday and every hour in retail stores all across the country. How do we stop it? Enter the Public View Monitor.

About:
Clinton Electronics
(www.clintonelectronics.com) was established in 1963 and quickly became a worldwide leader in monochrome CRT monitor manufacturing. Today, Clinton continues to be a leader in the security industry with innovative CCTV products, public view monitors, specialty displays, as well as custom engineered solutions. Clinton takes pride in same day service, innovative designs, and a reputation for world-class quality & service.

Contact:
Dan Clinton
Product Manager
danclinton@clintonelectronics.com

 

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Jason Coren, CFI was named Director of LP & Security North America for Amazon.
Sophia Novack was promoted to Regional Pharmacy Vice President - Region 1 for Rite Aid.
Bryan Wiles was named Loss Prevention Coordinator for Goodwill Olympic & Rainer Region.

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6 Ways to Make Meetings Less Miserable  Meetings are widely recognized as a major time waster, but they don't have to be. There are ways to make your meetings more productive, organized and fun! Here are some tips to keep your employees engaged at your next meeting. (Keep it short)

Warm Up Your Brain Before Work and Other Time Savers  If you have a long commute to work it can often result in a lag of productivity when you come into work. Your brain, just like every other muscle in your body, needs to be warmed up before it's worked out. Use these tips to help stimulate your brain! (Take a break to play)

How to See (Clearly) What You Want to Accomplish  At the start of each day you have a choice to either work on what's most important and will lead you to your goal, or work on the things that pop up throughout the day. Focus is your most important resource to get ahead, and here are some tips to improving it. (Visualize your goal)

3 Secrets to Boosting Your Personal Performance  Just like athletes need to improve their performance, most managers and leaders want to make sure they are bringing their A-game to work each day. However, sometimes the desire to succeed can come at the cost of high performance. (Hire people as passionate as you)

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Tip of the Day
Sponsored by Vector Security

Transitioning to a new position, a new job, a new market is a great opportunity to reinvent yourself and your brand so to speak. It gives you the perfect chance to look at yourself and say how can I improve and be truly what I want to be. It erases your blackboard and allows you the chance to write something new, something you've always wanted to be. A move, often times referred to as a geographical cure, can be just the medicine to help start a new you.

Just a Thought,
Gus Downing

Gus Downing

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